57,860 Tourism And Hospitality jobs in the United States
Event Manager - Hospitality & Tourism
Posted 7 days ago
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Responsibilities:
- Develop creative concepts and strategic plans for various events, including conferences, galas, corporate functions, and social gatherings.
- Manage all aspects of event planning, from budget creation and vendor negotiation to venue selection and on-site logistics.
- Source and liaise with vendors, including caterers, decorators, A/V technicians, and entertainers.
- Develop event timelines and ensure adherence to deadlines.
- Coordinate event staffing, including volunteers and temporary personnel.
- Manage event budgets and track expenses to ensure profitability.
- Oversee the execution of events, ensuring client satisfaction and adherence to event plans.
- Conduct post-event evaluations and gather feedback for future improvements.
- Stay current with industry trends and best practices in event management.
- Build and maintain strong relationships with clients, vendors, and stakeholders.
Qualifications:
- Bachelor's degree in Hospitality Management, Marketing, Public Relations, or a related field.
- Minimum of 4 years of experience in event planning and management within the hospitality or tourism industry.
- Proven track record of successfully managing a variety of events of different scales.
- Excellent organizational, project management, and multitasking abilities.
- Strong negotiation and vendor management skills.
- Proficiency in event management software and Microsoft Office Suite.
- Exceptional communication and interpersonal skills.
- Ability to work flexible hours, including evenings and weekends, as required by event schedules.
- Creative thinking and problem-solving skills.
This dynamic role, based in **San Antonio, Texas, US**, offers a unique opportunity to contribute to memorable experiences within the vibrant hospitality and tourism landscape. The hybrid model provides the flexibility needed for effective planning and hands-on execution.
Remote Hospitality & Tourism Coordinator
Posted 7 days ago
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Event Director, Hospitality & Tourism
Posted 7 days ago
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Senior Hospitality & Tourism Strategist
Posted 7 days ago
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Remote Hospitality & Tourism Experience Manager
Posted 4 days ago
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Job Description
Key Responsibilities:
- Design and implement innovative customer experience strategies for the hospitality and tourism industry.
- Develop engaging digital content and virtual experiences for travelers.
- Analyze customer feedback and data to identify areas for improvement.
- Collaborate with cross-functional teams to ensure seamless customer journeys.
- Manage online communities and social media engagement related to customer experience.
- Coordinate virtual events, webinars, or online tours.
- Monitor and report on key customer experience metrics (e.g., NPS, CSAT).
- Identify and implement best practices in customer service and engagement.
- Stay abreast of industry trends and emerging technologies in hospitality and tourism.
- Proactively identify and resolve customer issues through digital channels.
- Bachelor's degree in Hospitality Management, Tourism, Marketing, Communications, or a related field.
- Minimum of 5 years of experience in customer experience, marketing, or operations within the hospitality and tourism sector.
- Proven experience in developing and executing customer experience strategies.
- Strong understanding of digital platforms, social media, and online engagement.
- Excellent analytical and problem-solving skills.
- Exceptional written and verbal communication skills.
- Ability to manage projects independently and work effectively in a remote setting.
- Creative thinking and a passion for delivering outstanding customer service.
- Proficiency in CRM software and customer experience management tools is a plus.
Remote Hospitality & Tourism Operations Coordinator
Posted 6 days ago
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Job Description
Key Responsibilities:
- Coordinate and manage various operational tasks, including booking systems, client communications, and scheduling.
- Provide exceptional support to guests and clients, addressing inquiries and resolving issues promptly and professionally.
- Assist with the planning and execution of events, tours, and travel arrangements.
- Liaise with vendors, suppliers, and partners to ensure smooth service delivery.
- Maintain accurate records and databases related to operations, customer information, and inventory.
- Prepare reports on operational performance, customer feedback, and key metrics.
- Collaborate with marketing and sales teams to support promotional activities and campaigns.
- Implement and uphold service standards to ensure a high-quality guest experience.
- Assist in managing online reviews and reputation management efforts.
- Identify opportunities for operational improvements and contribute to process enhancements.
- Support the onboarding and training of new team members as needed.
- Manage administrative tasks, including correspondence, document management, and travel arrangements for remote staff.
Required Qualifications:
- Proven experience in hospitality, tourism, travel, or a related customer-facing operations role.
- Excellent organizational and time management skills, with the ability to multitask effectively.
- Strong communication and interpersonal skills, both written and verbal.
- Proficiency in using various software and online tools, including reservation systems, CRM, and Microsoft Office Suite.
- A customer-centric mindset with a commitment to delivering outstanding service.
- Ability to work independently and proactively in a remote work environment.
- Problem-solving skills and the ability to think on your feet.
- Attention to detail and accuracy in all tasks.
- Flexibility to adapt to changing priorities and schedules.
- Passion for the hospitality and tourism industry.
- Experience with project management tools is a plus.
- Associate's or Bachelor's degree in Hospitality Management, Tourism, Business, or a related field is preferred.
Remote Hospitality & Tourism Experience Strategist
Posted 6 days ago
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Remote Events Coordinator - Hospitality & Tourism
Posted 7 days ago
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Remote Hospitality & Tourism Operations Manager
Posted 7 days ago
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Job Description
Responsibilities:
- Develop and implement operational strategies to enhance guest satisfaction and operational efficiency.
- Manage budgets and P&L for assigned hospitality and tourism operations remotely.
- Set and enforce service standards, ensuring alignment with brand values.
- Provide remote leadership and support to on-site operational teams.
- Monitor key performance indicators (KPIs) and implement data-driven improvements.
- Identify and implement innovative solutions to operational challenges.
- Ensure compliance with all health, safety, and regulatory requirements.
- Foster strong communication and collaboration between remote leadership and on-site staff.
- Drive revenue growth and cost management initiatives.
- Prepare operational reports and present findings to senior management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 5+ years of progressive experience in hospitality operations management.
- Demonstrated experience in managing remote teams and operations.
- Strong understanding of the tourism industry and its trends.
- Excellent financial acumen and budgeting skills.
- Proficiency with virtual collaboration tools and operational software.
- Exceptional leadership, communication, and problem-solving abilities.
- Ability to work independently and manage multiple priorities in a remote setting.
Senior Hospitality & Tourism Operations Analyst
Posted 7 days ago
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Job Description
As a Senior Operations Analyst, you will dive deep into various aspects of the hospitality and tourism landscape, including hotel operations, travel services, and event management. You will utilize advanced analytical tools and techniques to assess efficiency, profitability, and customer satisfaction. Your responsibilities will include developing performance metrics, creating comprehensive reports, and presenting actionable insights to senior management. The ideal candidate possesses strong quantitative skills, a thorough understanding of the industry, and a passion for leveraging data to drive strategic decisions.
Key Responsibilities:
- Analyze operational data from various hospitality and tourism segments to identify trends, patterns, and areas for improvement.
- Develop and implement key performance indicators (KPIs) to measure operational efficiency and guest satisfaction.
- Create detailed reports and dashboards visualizing performance metrics and insights.
- Conduct market research and competitive analysis to inform strategic planning.
- Evaluate the effectiveness of current operational strategies and recommend adjustments.
- Collaborate with cross-functional teams to gather data and implement operational enhancements.
- Develop financial models to forecast operational costs and revenue.
- Identify opportunities for cost savings and revenue generation through data analysis.
- Present findings and strategic recommendations to senior leadership.
- Stay abreast of industry best practices, emerging technologies, and market trends in hospitality and tourism.
- Assist in the development and implementation of new operational initiatives.
- Ensure data integrity and accuracy in all analyses and reports.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Analytics, Economics, Statistics, or a related field. Master's degree preferred.
- 5+ years of experience in data analysis, operations management, or consulting within the hospitality and tourism industry.
- Strong analytical and quantitative skills, with proficiency in data analysis software (e.g., Excel, SQL, Tableau, Power BI).
- Thorough understanding of the hospitality and tourism sectors, including key operational challenges and opportunities.
- Excellent written and verbal communication skills, with the ability to present complex data clearly and concisely.
- Proven ability to work independently and manage projects effectively in a remote environment.
- Experience with financial modeling and forecasting is a plus.
- Strong problem-solving skills and attention to detail.
- Ability to collaborate effectively with diverse teams.