61,368 Tourism Assistant jobs in the United States
Assistant Director, Tourism Marketing
Posted 12 days ago
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The Museum of Modern Art is currently accepting applications for Assistant Director, Tourism Marketing. The Marketing Team at MoMA brings together specialists in marketing and channel strategies, content and audience development, driven by finding new ways to bring the Museum's mission and brand positioning to life and by building meaningful relationships with new and existing priority audiences for the institution. Through this work we are able to support the financial sustainability of MoMA by strengthening the earned revenue streams of the Museum.
Reporting to the Associate Director, Marketing; the Assistant Director, Tourism and Marketing is directly responsible for cultivating and managing key partnerships with tour operators, wholesale programs, and attraction passes. They lead international sales trips and organize FAM tours for industry partners. Additionally, they develop and distribute high-quality tourism marketing materials to partners as well as developing successful campaigns targeting the tourist audience.
Main responsibilities include:
- Oversees the Museum's relationships with a wide variety of external travel and tourism-related businesses and partners. Establishes partnerships, contracts, and distribution of agreements with:
- Tour Operators
- Wholesale Program
- Attraction Passes
- Manages the hotel concierge ticket programs, maintains relationships with hotel and concierge trade associations (national and international level), and plans and hosts events at MoMA to cultivate hotel concierge business.
- Manages contracts with tour operators and receptive operators representing independent and group travel to the Museum.
- Serves as contact person for all tour operators with associations to MoMA and MoMA business; leads and schedules FAM tours for partners.
- Scopes out business opportunities for new tour operator arrangements.
- Oversees tourism materials production for distribution with partners.
- Attends sales missions nationally and internationally to maintain relationships with important agencies and tour operators on the ground:
- Coordinates presentations and follow-up;
- Manages admission program partnerships with external business entities;
- Collaborates with these entities on marketing materials;
- Manages and renegotiates contracts;
- Advises on new admission program partnership business opportunities;
- Tracks and analyzes sales data;
- Coordinates payments from all admission program business partners.
- Collaborates with the Director of Management Information and Government and the Analytics Manager in the following areas:
- Integrates market trends and visitation analytics to support the Museum's global outreach efforts in the travel and tourism-related business area with the support of the Analytics Manager;
- Tracks program metrics;
- Reports on actual attendance against outreach efforts;
- Incorporates reported activities and trends into internal reporting.
- Implements Tourism Campaigns in international markets.
- Makes, executes, and exercise independent judgment as it pertains to MoMA tourism marketing policies.
- Performs any other duties reasonably related to the functions described above.
- 10 plus years of experience in the Tourism Marketing field.
- Ability to work effectively with internal teams, external stakeholders, and partners to drive marketing goals. Exceptional communication skills to engage leadership, external partners, and key stakeholders.
- Strong ability to craft and execute long-term strategies that align with organizational goals.
- Proficiency in analyzing tourism trends, market data, and campaign performance metrics to make informed decisions.
- Skilled at fostering relationships with tourism boards, travel companies, media agencies, and other industry partners.
- Experience organizing and marketing events, activations, and promotional activities to boost tourism engagement.
- Familiarity with international markets and the ability to tailor campaigns to resonate across cultural contexts.
- Proficiency in managing budgets, allocating resources efficiently, and ensuring ROI.
Reports to: Associate Director, Marketing
Salary Range: Minimum of $96,000 to a maximum of $118,000 per annum
Application instructions: To apply, please visit MoMA Jobs. Applicants should submit a resume and a statement of interest.
Equal Employment Opportunity has been, and will continue to be, a fundamental principle at the Museum, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, arrest or conviction record to the extent required by applicable law, credit history, or any other protected category as established by applicable law, including the New York City Human Rights Law ("NYCHRL").
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
assistant store manager - Orlando Tourism/Winter Garden, FL
Posted today
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Starbucks is known for developing extraordinary people who drive business success by doing the right thing for partners (employees), customers and communities - globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a positive difference every day, and you inspire others to do the same.
Benefit Information ( role is a hands-on experience that develops your supervisory experience, coaching skills, coffee/ tea passion and business acumen, all to build your understanding of store management. You will learn how to create success for a multi-million-dollar business, create and develop great teams, and building a meeting place in your community that nurtures customers. These foundational principles set up partners for success for careers in store management and leadership.
**_Using a mix of online learning, classroom training and hands on mentorship, you'll learn how to:_**
+ **Grow a successful, multi-million-dollar business:** drive sales leveraging your business acumen, efficiency and problem-solving skills
+ **Nurture talent & lead a team:** engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams.
+ **Inspire others:** become a dynamic brand ambassador dedicated to driving and achieving results through your team
**We'd love to hear from people with:**
+ 2 years retail / customer service management experience OR
+ 4+ years of US Military service
+ Strong organizational, interpersonal and problem-solving skills
+ Entrepreneurial mentality with experience in a sales focused environment
+ Minimum High School or GED
**Requirements:**
+ Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.
+ Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.
Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.
**Join us and connect with something bigger, apply today!**
_As a Starbucks partner, you (and your family) will have access to medical, dental, vision,_ _basic_ _and supplemental_ _life insurance_ _, and other voluntary insurance benefits_ _. Partners have access to_ _short_ _-_ _term and long_ _-_ _term disability_ _,_ _p_ _aid_ _p_ _arental_ _l_ _eave,_ _f_ _amily_ _e_ _xpansion_ _r_ _eimbursement_ _,_ _paid_ _vacation from date of hire_ _*_ _,_ _sick time (_ _accrued_ _at_ _1 hour for every 25 hours worked),_ _eight_ _paid holidays,_ _and_ _two personal days per year_ _._ _Starbucks also offers eligible partners participation in a_ _401(k) retirement_ _plan_ _with employer match_ _, a discounted company stock program (S.I.P.),_ _Starbucks equity program (Bean Stock),_ _incentivized emergency savings,_ _and financial well-being tools_ _._ _Additionally, Starbucks offers_ _100%_ _upfront_ _tuition_ _coverage_ _for a first-time bachelor's degree through Arizona State University's online program_ _via_ _the_ _Starbucks College Achievement Plan_ _, student loan management resources_ _,_ _and access to other educational opportunities_ _._ _You will also have access to backup care_ _and_ _DACA reimbursement_ _._ _Starbucks will_ _comply with_ _any applicable state and local laws_ _regarding_ _employee leave benefits, including, but not limited to providing time off_ _pursuant to_ _the Colorado Healthy Families and Workplaces Act,_ _and_ _in accordance with_ _its plans and policies._ _This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative._ _For_ _additional_ _information regarding partner_ _perks_ _and more_ _detailed_ _information about benefits, go to_ _starbucksbenefits.com_ _._
_*If you are working in CA, CO, IL, LA, ME, MA, NE,_ _ND_ _or RI, you will_ _accrue_ _vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above_ _._ _For roles in other states,_ _you will be granted vacation time starting at_ _120 hours_ _annually_ _for roles below director and_ _200 hours_ _annually_ _for roles director and above._
_The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity._ _ _ _At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate._ _The Assistant Store Manager role is overtime eligible, but overtime hours are not guaranteed._
_Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances._
_Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ _or 1 ._
Customer Service
Posted today
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We are seeking a dedicated and friendly Customer Service Representative to join our team at Climate Control Systems of Greenwood INC. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients and ensuring their needs are met in a timely and professional manner.
Responsibilities:- Answer incoming customer inquiries via phone, email, and in-person
- Assist customers with product information, pricing, and orders
- Resolve customer complaints and issues in a timely and efficient manner
- Process returns, exchanges, and refunds according to company policies
- Maintain accurate customer records and documentation
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in Microsoft Office and CRM software
If you are a customer-focused individual with a passion for helping others, we would love to hear from you. Apply now to join our team at Climate Control Systems of Greenwood INC!
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Customer Service
Posted 1 day ago
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Position Overview
We are seeking a highly motivated Remote Customer Service Representative to join our global support team. This role is essential in ensuring seamless communication with our clients, vendors, project partners, and internal teams. The ideal candidate will provide professional, timely, and effective customer support while representing the values and standards of TECHINT Engineering & Construction.
Key Responsibilities
- Serve as the first point of contact for customer inquiries via phone, email, and virtual platforms.
- Provide information regarding company services, project updates, and general support inquiries.
- Assist clients and vendors in navigating company processes, documentation, and service requests.
- Coordinate with project managers, engineers, and administrative teams to resolve customer concerns efficiently.
- Track, log, and follow up on customer requests in line with company service standards.
- Escalate complex issues to appropriate departments while maintaining ownership of resolution.
- Maintain strong knowledge of TECHINT’s ongoing projects, services, and global operations.
- Ensure compliance with company policies, procedures, and safety standards in all communications.
- Identify opportunities to improve customer experience and contribute feedback to management.
Qualifications
- High school diploma or equivalent required; Bachelor’s degree preferred.
- 2+ years of customer service experience, preferably in engineering, construction, or industrial sectors.
- Strong verbal and written communication skills in English (additional languages such as Spanish, Portuguese, or Italian are a plus).
- Ability to multitask, prioritize, and work independently in a fast-paced remote environment.
- Proficiency with Microsoft Office Suite, CRM systems, and remote communication tools (e.g., Teams, Zoom).
- Excellent problem-solving and organizational skills.
- A professional, client-focused attitude with the ability to handle sensitive information discreetly.
What We Offer
- Competitive compensation and benefits package.
- Remote work flexibility with opportunities for professional growth.
- Training and development programs to enhance skills and career advancement.
- The opportunity to be part of a global leader in engineering and construction projects.
TECHINT Engineering & Construction is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Customer Service
Posted 7 days ago
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Job Description
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support and ensuring a positive experience for our clients. This role requires effective communication skills, a strong ability to handle inquiries, and a commitment to resolving customer issues efficiently.
Duties
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Provide accurate information regarding products and services to enhance customer satisfaction.
- Process and manage customer accounts with attention to detail.
- Maintain records of customer interactions and transactions through data entry.
- Collaborate with team members to improve service delivery and client experience.
- Utilize Microsoft Office applications for documentation and reporting purposes.
- Demonstrate strong phone etiquette while engaging with customers.
Skills
- Proficiency in English; multilingual or bilingual skills are highly desirable.
- 2-3 years of recent Call Center experience is required !
- Strong communication skills with the ability to convey information clearly and effectively.
- Own internet is required.
- Must be flexible to work 1st or 2nd shift, with one Saturday out of a month.
- Excellent typing skills (35 wpm) with attention to detail for accurate data entry.
- Strong analytical skills to assess customer needs and provide appropriate solutions.
- Proficient computer skills, including knowledge of Microsoft Office Suite. We invite motivated individuals who are passionate about delivering excellent customer service to apply for this exciting opportunity.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- Work from home
Work Location: Remote
Company Details
Customer Service
Posted 8 days ago
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Customer Service Representative Job Description
A Customer Service Representative interacts with customers to provide information, resolve issues, and promote products or services. They are the primary point of contact for customers, addressing inquiries, complaints, and feedback.
Primary Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Resolve customer complaints and issues in a timely and professional manner
- Provide accurate information about products or services
- Process customer transactions and manage accounts
- Identify and escalate complex issues to senior staff or specialized teams
Essential Skills:
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and manage multiple priorities
- Proficiency in customer relationship management (CRM) software and other technology tools
- Strong attention to detail and organizational skills
Roles & Responsibilities:
- Handle customer complaints and provide solutions
- Build sustainable relationships with customers through open and interactive communication
- Meet sales targets and call handling quotas
- Keep records of customer interactions and maintain accurate documentation
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
Education Requirements:
- High school diploma or equivalent required
- Associate's or bachelor's degree in business, communications, or related field preferred
- 1-2 years of experience in customer service or related field
Day-to-Day Duties:
- Respond to customer inquiries and resolve issues
- Provide product or service information to customers
- Process customer transactions and manage accounts
- Identify opportunities to upsell or cross-sell products or services
- Maintain knowledge of products or services and stay up-to-date on industry trends
The job description provides a clear overview of the Customer Service Representative role, highlighting key responsibilities, essential skills, and education requirements.
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Customer service
Posted 11 days ago
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Job Description
We are seeking a friendly, solution-oriented Customer Service Representative to join our team. In this role, you will be the first point of contact for customers, assisting them with inquiries, resolving issues, and providing a positive experience with our brand. The ideal candidate is empathetic, patient, and committed to customer satisfaction.
Key Responsibilities:- Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner
- Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and offering appropriate solutions
- Maintain detailed and accurate customer records using CRM tools or ticketing systems
- Escalate unresolved issues to the appropriate internal teams when necessary
- Provide information about products, services, policies, and promotions
- Follow up with customers to ensure their issues are resolved
- Meet individual and team performance metrics (e.g., response time, resolution time, satisfaction score)
- Maintain a positive, empathetic, and professional attitude toward customers at all times
- High school diploma or equivalent (Associate or Bachelor's degree a plus)
- Proven experience in a customer service role (retail, call center, or online)
- Excellent verbal and written communication skills
- Strong problem-solving and multitasking abilities
- Proficiency with customer service software, CRM platforms, or help desk systems (e.g., Zendesk, Freshdesk, Salesforce)
- Ability to stay calm under pressure and handle challenging situations
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Customer service
Posted 17 days ago
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We are seeking a friendly and reliable Customer Service & Helpdesk Representative to join our team. You will be the first point of contact for customers, assisting with questions, resolving issues, and ensuring a positive experience.
Responsibilities:
- Troubleshoot basic technical issues.
- Escalate complex problems when necessary.
- Keep accurate records of interactions.
- Follow up to confirm resolution and satisfaction.
Requirements:
- Good communication and problem-solving skills.
- Basic computer knowledge and willingness to learn new software.
- Patience and a customer-focused mindset.
- Previous customer service experience is a plus but not required.
Benefits:
- Flexible hours
- Remote work available
- Training provided
- Weekly pa
If you are organized, helpful, and enjoy working with people, we’d love to hear from you!
We are looking for a friendly, tech-savvy, and solutions-focused individual to join our team as a Customer Service & Helpdesk Representative. You will be the first point of contact for customers, assisting them with inquiries, troubleshooting.