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TTM Technologies, Inc. is a leading global manufacturer of technology solutions including engineered systems, radio frequency ("RF") components and RF microwave/microelectronic assemblies, and quick-turn and technologically advanced printed circuit boards ("PCBs"). TTM stands for time-to-market, representing how TTM's time-critical, one-stop manufacturing services enable customers to shorten the time required to develop new products and bring them to market.

Additional information can be found at

The individual in this position is responsible for maintaining a positive relationship between TTM Technologies and its customers. The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals. Positive and energetic customer interface will encompass the majority of the workday in the form of telephone, email and fax communications in an effort to succeed in gaining the opportunity to complete a customer's order and increase the revenue of the corporation.

• Able to quote from drawings or information supplied by customers to adequately book orders
• Establish and maintain standard pricing levels at quotation
• Negotiate and follow up on sales quotations to secure and book job orders
• Address, resolve and communicate customer issues concerning manufacturability of products
• Complete error free order entry into pre-established software and systems
• Track job orders from booking to product release
• Understand and maintain database of records for backlog reconciliation
• Efficiently resolve issues with front end engineering to insure product releases are accurate and timely
• Communicate with manufacturing departments to resolve on time delivery and quality issues
• Maintain complete and accurate customer contact information
• Set forth to meet and achieve daily goals
• Responsible for providing and interpreting reports on sales activities and objective measurements
• Develop, solicit and generate new customer accounts
• Develop and maintain an organized work area
• Balance workload to meet goals

• Must clearly understand technology associated with manufacturing high technology circuit boards
• Project independence, motivation and a success driven approach to complete responsibilities and meet goals
• Excellent and articulate speaker in a variety of settings; easily adjusts the message to match the audience
• Able to use superior customer-oriented telephone etiquette
• Ability to coordinate and work effectively with many different departments, companies and personalities
• Ability to read, write and communicate in English to the degree necessary to perform the job
• Ability to work under pressure and prioritize tasks
• Ability to multitask

• Experience in an inside sales environment preferred; printed circuit board industry experience a plus
• Excellent use and knowledge of Microsoft Office; Outlook, Word, Excel, PowerPoint
• Bachelor's degree preferred, but not required

TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401k, flexible spending and health savings accounts, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available on the 1st of the month following date of hire. For some positions, only PTO and holiday benefits are offered.

Compensation ranges for roles at TTM Technologies varies depending on a wide array of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TTM Technologies, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on each individual set of circumstances. A reasonable estimate of the current range is:

$46,273 - $73,142

Additional compensation: An annual or quarterly company bonus may apply based on position assignment. Positions hired for alternative shift may be eligible for a shift premium based on the assigned shift and location.

Position: Customer Service Representative - Call Center

Location: San Diego, CA (92127)

Pay Rate: $20 to $22 per hour with commission

Hours: Monday through Friday, 7 AM to 4 PM.

Position Overview

Ultimate Staffing Services is actively seeking an experienced Customer Service Representative to join their client's dedicated team in California. This role is a fantastic opportunity for an individual passionate about delivering exceptional service and contributing to a dynamic call center environment.

Responsibilities:

• Respond to inbound customer inquiries with professionalism, empathy, and efficiency.
• Proactively engage with customers to address concerns and promote retention.
• Provide accurate information and effective solutions tailored to customer needs.
• Document all customer interactions thoroughly and maintain up-to-date records.
• Collaborate with team members to continuously improve service delivery and retention strategies.
• Uphold company standards for customer satisfaction and service excellence.

Requirements:

• Previous experience in a call center or customer service environment is preferred.
• Strong communication and problem-solving skills.
• Ability to work efficiently in a fast-paced environment.
• Proficiency in using customer service software and tools.

Please apply today for additional details and consideration!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.