Senior Director, Global Tourism Strategy
Posted 7 days ago
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Responsibilities:
- Develop and implement innovative global tourism strategies to enhance destination competitiveness and attract diverse traveler segments.
- Conduct in-depth market research and analysis to identify emerging trends, opportunities, and challenges in the global tourism landscape.
- Build and nurture strategic partnerships with international tourism boards, airlines, tour operators, and other key industry players.
- Lead and manage a team of tourism professionals, providing mentorship, guidance, and performance management.
- Develop and oversee the execution of marketing and promotional campaigns to targeted international markets.
- Manage significant budgets, ensuring efficient resource allocation and maximizing return on investment.
- Represent the organization at international travel trade shows, conferences, and forums.
- Analyze tourism data and performance metrics to evaluate the effectiveness of strategies and make data-driven recommendations.
- Advise on policy development and industry best practices related to sustainable tourism and visitor experience.
- Foster strong relationships with government officials and regulatory bodies to support tourism initiatives.
- Stay current with geopolitical, economic, and social factors impacting global travel.
Qualifications:
- Master's degree in Tourism Management, International Business, Marketing, or a related field.
- Minimum of 10 years of progressive experience in tourism strategy, destination marketing, or international business development, with significant leadership experience.
- Proven track record of developing and implementing successful global tourism strategies with measurable impact.
- Extensive knowledge of global travel markets, consumer behavior, and travel technology.
- Exceptional strategic thinking, analytical, and problem-solving skills.
- Outstanding leadership, negotiation, and interpersonal skills.
- Excellent written and verbal communication skills, with the ability to present complex information to diverse audiences.
- Experience managing complex budgets and P&L responsibilities.
- Ability to build and maintain strong relationships with high-level stakeholders.
- Fluency in multiple languages is a significant asset.
- Willingness to travel extensively internationally.
Senior Operations Manager, Hospitality & Tourism
Posted 7 days ago
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Job Description
Responsibilities:
- Oversee the day-to-day operations of multiple hospitality venues, ensuring seamless service delivery and adherence to brand standards.
- Develop and implement operational strategies to improve efficiency, reduce costs, and enhance overall profitability.
- Manage and motivate a diverse team of operational staff, providing guidance, training, and performance feedback.
- Ensure compliance with all health, safety, and sanitation regulations, maintaining the highest standards of operational integrity.
- Develop and manage operational budgets, forecasting needs and controlling expenditures.
- Monitor key performance indicators (KPIs) related to service quality, guest satisfaction, and operational efficiency, implementing corrective actions as needed.
- Foster a positive and collaborative work environment that promotes teamwork and employee engagement.
- Manage relationships with vendors and suppliers, negotiating contracts and ensuring timely delivery of goods and services.
- Lead initiatives to enhance the guest experience, driving customer loyalty and positive reviews.
- Oversee inventory management, resource allocation, and scheduling to ensure optimal operational flow.
- Contribute to strategic planning and business development initiatives for the organization.
- Handle escalated guest complaints and operational issues with professionalism and efficiency.
- Bachelor's degree in Hospitality Management, Business Administration, Operations Management, or a related field; Master's degree is a plus.
- Minimum of 7-10 years of progressive experience in operations management within the hospitality or tourism sector.
- Proven track record of successfully managing complex operations in a fast-paced, high-volume environment.
- Strong leadership, team management, and interpersonal skills.
- Excellent financial acumen, with experience in budgeting, P&L management, and cost control.
- In-depth knowledge of operational best practices, health and safety regulations, and customer service excellence.
- Proficiency in operational management software and systems.
- Exceptional problem-solving and decision-making abilities.
- Strong communication and presentation skills.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
store manager - Orlando Tourism/Disney Springs, FL
Posted today
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Job Description
We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a coffeehouse leader, you don't just run a business-you lead a team that creates moments of connection and joy. Every day provides an opportunity to lead with craft and heart, making your coffeehouse a place where your community feels welcome.
We are invested in your growth journey, empowered through developmental experiences as well as our industry leading benefits .
**We'd love to hear from people with:**
+ 3 years retail / customer service management experience or
+ 4+ years of US Military service
+ Strong organizational, interpersonal and problem solving skills
+ Entrepreneurial mentality with experience in a sales focused environment
+ Strong leadership skills and the ability to coach and mentor team partners with professional maturity
+ Minimum High School or GED
**Requirements:**
+ Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.
+ Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.
Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.
**Join us and connect with something bigger, apply today!**
_As a Starbucks partner, you (and your family) will have access to medical, dental, vision,_ _basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a_ _401(k) retirement_ _plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to_ _starbucksbenefits.com_ _._
_*If you are working in CA, CO, IL, LA, ME, MA, NE,_ _ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at_ _120 hours_ _annually for roles below director and_ _200 hours_ _annually for roles director and above._
_The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity._ _ At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate._
_Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances._
_Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ _or ._
Lead Tour Operations Manager (Remote)
Posted 7 days ago
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Job Description
Responsibilities:
- Lead the planning and development of innovative tour itineraries and experiences across various destinations.
- Manage and optimize day-to-day tour operations, ensuring seamless execution and adherence to quality standards.
- Supervise and mentor a team of tour coordinators and support staff, fostering a collaborative and high-performing remote work environment.
- Develop and maintain strong relationships with local suppliers, guides, transportation providers, and other key partners worldwide.
- Oversee budget management for tour operations, ensuring profitability and cost-effectiveness.
- Implement and enforce rigorous safety protocols and emergency procedures for all tours.
- Monitor customer feedback and proactively address any issues to ensure exceptional guest satisfaction.
- Conduct market research to identify new trends, potential new tour offerings, and competitive advantages.
- Streamline operational processes and implement technology solutions to enhance efficiency and scalability.
- Ensure all tours comply with relevant regulations, permits, and legal requirements.
- Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.
- Minimum of 6 years of experience in tour operations management or a similar role within the travel industry.
- Proven track record of successfully managing complex tour operations and delivering high-quality customer experiences.
- Strong understanding of global travel destinations, logistics, and supplier management.
- Excellent leadership, team management, and problem-solving skills.
- Exceptional organizational and multitasking abilities.
- Proficiency in reservation systems, CRM software, and general office productivity tools.
- Strong negotiation and communication skills, with the ability to build and maintain positive relationships with stakeholders.
- Experience working effectively in a fully remote setting.
- A passion for travel and creating unique, enriching experiences for clients.
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