11 Tower Control jobs in the United States

Involves managing the planning and execution of Support Services and Facilities initiatives, including procurement strategies, logistics optimization, inventory management, and the implementation of new systems or processes to support clinical operations. Responsibilities include collecting, developing, and analyzing operational data to determine project requirements and preparing information regarding product specifications, sourcing options, equipment, cost estimates, and implementation timelines.

The Sr. Project Manager is responsible for all aspects of the design and construction of highly complex, significant projects and/or highly specialized and critical components within these projects. Projects are highly complex, critical, and significant in scope and nature, having both the biggest budget and longest timeline. The PM works under little to no direct supervision but will escalate highly sensitive issues or issues outside their scope to their manager as well as can serve as a lead to lower-level project managers. The Project Manager exercises independent judgment in selecting methods and techniques for obtaining satisfactory results and may oversee, manage, supervise, or provide guidance to other Project Managers and/or Analysts.

The Sr. Project Manager (Sr. PM) is accountable for all aspects of Support Services and Facilities project management, including monitoring contract compliance and coordinating services in support of clinical & non-clinical departments to ensure projects are delivered on schedule, with high quality, cost-effectiveness, and alignment to organizational goals. This includes end-to-end management of initiatives from strategic planning and cost estimation through execution and post-implementation evaluation, including risk mitigation, compliance with regulatory requirements, and vendor oversight.

The Sr. PM partners with Support Services and Facilities Leadership, Category Managers, and Operations leaders to organize, plan, and manage initiatives such as sourcing transformations, inventory optimization, technology deployments (e.g., ERP, MMIS), and logistics enhancements across multiple facilities. Responsibilities include vendor selection and management, negotiation of contracts and service levels, and coordination of internal stakeholders including clinical, IT, finance, and operations teams.

The Sr. PM is responsible for monitoring project progress and outcomes, resolving highly complex challenges, and ensuring compliance with organizational policies, regulatory standards, and patient safety goals. This individual communicates project status and impacts to stakeholders and executive leadership, serving as a key point of contact for high-visibility Support Services and Facilities initiatives. Projects may include clinical product conversions, centralized distribution models, or large-scale procurement redesigns.

This role requires the highest level of critical thinking, problem-solving, and change leadership. Projects often impact clinical care environments, requiring collaboration across departments and a deep understanding of healthcare operations. The Sr. PM will also mentor and coach junior team members in supply chain project management best practices, process improvement methodologies, and stakeholder engagement throughout the project lifecycle.

The Sr. Project Manager operates with a high degree of autonomy, using sound judgment to choose strategies and tactics for achieving outcomes. While they are expected to escalate only the most sensitive or high-risk issues to leadership, they may also serve as a lead or advisor to other project managers and analysts, guiding complex, mission-critical Support Services and Facilities transformation efforts.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $110,400 - $235,400 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit:

The Logistics Coordinator Cell & Gene is responsible for providing an enhanced level of customer service and operational support for movement of any cell and gene shipment through our network. These activities will be managed out of the control center in Raleigh-Durham. This will include booking shipments, working with global branches to facilitate these movements, tracking through our GPS technology and proactively acting to avoid delays and risks. This role will provide a superior level of monitoring for these lifesaving therapies.

Main Duties and Responsibilities:

• Reporting to the Control Tower Manager, the Logistics Coordinator Cell & Gene will be responsible for successfully supporting the daily operations as it relates to cell and gene shipments. This will include the daily co-ordination with various branches and close monitoring of Maestro.
• Develop excellent working relationships with internal departments Project Management, Operations, Customer Relationship Managers and the Customer Services Team and Overseas Marken offices/agents.
• Book shipments in Maestro against client specifications and pre-defined lane mapping. Pre-alert Branches and LSPs to the collection and delivery instructions. Review customer bookings in Maestro.
• Update Maestro milestones and chase any milestones not added as agreed.
• Review Client Operating Procedures and manage all paperwork or checklists associated with cell and gene shipments.
• Ensure documentation is accurate, complete and attached to Maestro as defined in COPs and SOPs.
• Monitor GPS tracking on all CGT shipments as well as daily dashboards.
• Monitor weather, civil unrest, strikes, or anything that would perhaps delay a shipment.
• Provide clear and accurate information regarding the handling of the shipments, especially when shipments are delayed.
• Post flight and trace investigations to improve service.
• Provide support and assistance when dealing with special requirements and inform the Customer Services Group / Project Management team accordingly.
• Produce daily reports, which detail any transport issues within the Marken network.
• Monitoring LSPs carrying out a job. This may include calling ahead, sending dispatch instructions, training and multiple follow ups to ensure 100% accuracy.
• Ensure All PODs are recorded within correct agreed time frames.
• Monitor and analyze repetitive operational issues to develop solutions and lessons learned.

Requirements:

• Associates degree, 4-year degree or applicable work experience as a substitute for education
• General logistics import/export knowledge, preferably in the Pharma/Clinical Trials industry
• Experience in the courier or air freight industry
• Strong knowledge of PC and Microsoft Programs (Excel, Word, Outlook)
• Ability, thorough knowledge, to adapt/deal with inquiries & day to day issues
• Proven track record of excellent customer service; experience dealing with people and speaking to clients
• Eye for detail; organized/skilled in tracking; a problem solver
• Ability to multi-task and think on one's feet
• Possess excellent communication skills
• Flexibility in working hours / shift work

Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Job Description

• Identify various risks that can occur at the time of concluding a contract or business execution and establish alternatives to hedge them.
• Resolve issues through close relationships with shipping company and execution companies (such as rail companies, trucking/drayage companies, port terminals) and secure favorable transportation resources and fares compared to competitors. This includes monitoring delivery progress from mainly ocean shipping vessels to final delivery destinations.
• Making simple tools to manage regular shipment monitoring status and report to upper management, customers, and HQ
• Analyze data to find out the pending issues in terms of seamless movement and share with related parties to resolve the issues.
• Analyze and Report monthly on Key Performance Indicators (KPI's) for drayage deliveries
• Establish delivery status report and share with customers
• Establish a plan for innovation tasks in regions/bases, check logistics costs, and discover cost reduction tasks.
• Identify pending operational issues in regions/bases to establish solutions, and inspection standards for each type of logistics such as warehouse/inland transportation.
• Establish communication channels and regular meeting session with carriers, SSL, customers, and internal departments.
• Perform ad-hoc reporting, as required.
• Perform other job related duties as required

Qualifications:
Qualifications

• _ Bilingual Korean _
• Bachelor Degree preferred or GED
• Experience with route setup, finding the optimal route with various transport modes and multimodal transport and setup for transport
• Experience in establishing a transport plan that can optimize loading rate, transport time and logistics cost
• Experience in establishing and managing a logistics process for each type, such as warehouse operation/local transportation and operating guidelines.
• A good attitude and ability to work in a team setting
• Proficient in Outlook, MS Office (Excel/PowerPoint/Word) required (vlookup and pivot tables)
• Prioritization skill, able to shift focus to urgent issues while not falling behind on other duties

Additional Information

All your information will be kept confidential according to EEO guidelines.

• Identify various risks that can occur at the time of concluding a contract or business execution and establish alternatives to hedge them.
• Resolve issues through close relationships with shipping company and execution companies (such as rail companies, trucking/drayage companies, port terminals) and secure favorable transportation resources and fares compared to competitors. This includes monitoring delivery progress from mainly ocean shipping vessels to final delivery destinations.
• Making simple tools to manage regular shipment monitoring status and report to upper management, customers, and HQ
• Analyze data to find out the pending issues in terms of seamless movement and share with related parties to resolve the issues.
• Analyze and Report monthly on Key Performance Indicators (KPI's) for drayage deliveries
• Establish delivery status report and share with customers
• Establish a plan for innovation tasks in regions/bases, check logistics costs, and discover cost reduction tasks.
• Identify pending operational issues in regions/bases to establish solutions, and inspection standards for each type of logistics such as warehouse/inland transportation.
• Establish communication channels and regular meeting session with carriers, SSL, customers, and internal departments.
• Perform ad-hoc reporting, as required.
• Perform other job related duties as required

• Bilingual Korean
• Bachelor Degree preferred or GED
• Experience with route setup, finding the optimal route with various transport modes and multimodal transport and setup for transport
• Experience in establishing a transport plan that can optimize loading rate, transport time and logistics cost
• Experience in establishing and managing a logistics process for each type, such as warehouse operation/local transportation and operating guidelines.
• A good attitude and ability to work in a team setting
• Proficient in Outlook, MS Office (Excel/PowerPoint/Word) required (vlookup and pivot tables)
• Prioritization skill, able to shift focus to urgent issues while not falling behind on other duties

On-Site

6 mo contract

$28-$32 DOE

English/Korean Bilingual

Identify various risks that can occur at the time of concluding a contract or business execution and establish alternatives to hedge them.

Resolve issues through close relationships with shipping company and execution companies (such as rail companies, trucking/drayage companies, port terminals) and secure favorable transportation resources and fares compared to competitors. This includes monitoring delivery progress from mainly ocean shipping vessels to final delivery destinations.

Making simple tools to manage regular shipment monitoring status and report to upper management, customers, and HQ

Analyze data to find out the pending issues in terms of seamless movement and share with related parties to resolve the issues.

Analyze and report monthly on Key Performance Indicators (KPI's) for drayage deliveries

Establish delivery status report and share with customers

Establish a plan for innovation tasks in regions/bases, check logistics costs, and discover cost reduction tasks.

Identify pending operational issues in regions/bases to establish solutions, and inspection standards for each type of logistics such as warehouse/inland transportation.

Establish communication channels and regular meeting session with carriers, SSL, customers, and internal departments.

Perform ad-hoc reporting, as required.

Perform other job related duties as required.

Bilingual Korean

Bachelor Degree preferred or GED

Experience with route setup, finding the optimal route with various transport modes and multimodal transport and setup for transport

Experience in establishing a transport plan that can optimize loading rate, transport time and logistics cost

Experience in establishing and managing a logistics process for each type, such as warehouse operation/local transportation and operating guidelines.

A good attitude and ability to work in a team setting

Proficient in Outlook, MS Office (Excel/PowerPoint/Word) required (vlookup and pivot tables)

Prioritization skill, able to shift focus to urgent issues while not falling behind on other duties

All your information will be kept confidential according to EEO guidelines.

• Identify various risks that can occur at the time of concluding a contract or business execution and establish alternatives to hedge them.
• Resolve issues through close relationships with shipping company and execution companies (such as rail companies, trucking/drayage companies, port terminals) and secure favorable transportation resources and fares compared to competitors. This includes monitoring delivery progress from mainly ocean shipping vessels to final delivery destinations.
• Making simple tools to manage regular shipment monitoring status and report to upper management, customers, and HQ
• Analyze data to find out the pending issues in terms of seamless movement and share with related parties to resolve the issues.
• Analyze and Report monthly on Key Performance Indicators (KPI's) for drayage deliveries
• Establish delivery status report and share with customers
• Establish a plan for innovation tasks in regions/bases, check logistics costs, and discover cost reduction tasks.
• Identify pending operational issues in regions/bases to establish solutions, and inspection standards for each type of logistics such as warehouse/inland transportation.
• Establish communication channels and regular meeting session with carriers, SSL, customers, and internal departments.
• Perform ad-hoc reporting, as required.
• Perform other job related duties as required

• Bilingual Korean
• Bachelor Degree preferred or GED
• Experience with route setup, finding the optimal route with various transport modes and multimodal transport and setup for transport
• Experience in establishing a transport plan that can optimize loading rate, transport time and logistics cost
• Experience in establishing and managing a logistics process for each type, such as warehouse operation/local transportation and operating guidelines.
• A good attitude and ability to work in a team setting
• Proficient in Outlook, MS Office (Excel/PowerPoint/Word) required (vlookup and pivot tables)
• Prioritization skill, able to shift focus to urgent issues while not falling behind on other duties

Job Description

Company Description

On-Site

6 mo contract

$28-$32 DOE

English/Korean Bilingual

• Identify various risks that can occur at the time of concluding a contract or business execution and establish alternatives to hedge them.   
• Resolve issues through close relationships with shipping company and execution companies (such as rail companies, trucking/drayage companies, port terminals) and secure favorable transportation resources and fares compared to competitors. This includes monitoring delivery progress from mainly ocean shipping vessels  to final delivery destinations.
• Making simple tools to manage regular shipment monitoring status and report to upper management, customers, and HQ
• Analyze data to find out the pending issues in terms of seamless movement and share with related parties to resolve the issues.
• Analyze and Report monthly on Key Performance Indicators (KPI's) for drayage deliveries
• Establish delivery status report and share with customers
• Establish a plan for innovation tasks in regions/bases, check logistics costs, and discover cost reduction tasks.
• Identify pending operational issues in regions/bases to establish solutions, and inspection standards for each type of logistics such as warehouse/inland transportation.
• Establish communication channels and regular meeting session with carriers, SSL, customers, and internal departments.
• Perform ad-hoc reporting, as required.
• Perform other job related duties as required

• Bilingual Korean
• Bachelor Degree preferred or GED
• Experience with route setup, finding the optimal route with various transport modes and multimodal transport and setup for transport 
• Experience in establishing a transport plan that can optimize loading rate, transport time and logistics cost
• Experience in establishing and managing a logistics process for each type, such as warehouse operation/local transportation and operating guidelines.
• A good attitude and ability to work in a team setting
• Proficient in Outlook, MS Office (Excel/PowerPoint/Word) required (vlookup and pivot tables)
• Prioritization skill, able to shift focus to urgent issues while not falling behind on other duties

All your information will be kept confidential according to EEO guidelines.