7,653 Traffic Operations jobs in the United States

**Overview**
Kimley-Horn's Tallahassee, Florida (FL) office is seeking a Civil Engineer with 4+ years of experience to join their Traffic Operations team! This is not a remote position.
**Responsibilities**
+ Perform traffic/transportation engineering and project management tasks to deliver a wide variety of projects including but not limited to: traffic engineering, safety, signal, lighting, and intelligent transportation systems (ITS) projects for many diverse clients
+ Has an entrepreneurial spirit, creating a vision for growth in their personal practice while contributing to the growth of our well-established transportation engineering practice
+ Manage their projects profitably, engage in hands-on practice and delivery of projects, transition work to qualified staff, and act as a positive leader and mentor
+ Contribute significantly to marketing and business development efforts and have the autonomy to pursue their own passions, leads, and clients
+ This is an exciting opportunity to work with a team of engineers and designers on a variety of projects
+ You will flourish on both building meaningful internal and external professional relationships
+ You will work closely and collaboratively with other industry leading professionals, various jurisdictions, and contractors
**Qualifications**
+ 4+ years of relevant engineering experience in traffic engineering and design, traffic operations and signal and lighting design, and/or ITS planning and design
+ Professional Engineering (P.E.) License (or ability to obtain within 12 months)
+ Ability to work in a team environment, balance priorities among multiple projects, and effectively communicate and collaborate at all levels of the organization
+ Ability to manage and mentor staff, and direct resources effectively in a positive manner
+ Ability to provide high-quality deliverables with exceptional client service
+ Business development and marketing experience including writing proposals, developing scopes of work, and assembling budgets for projected work
**Why Kimley-Horn?**
At Kimley-Horn, we do things differently. People, clients, and employees are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it- that's why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn's placement on the Fortune "100 Best Companies to Work" list for 17 years!
_Key Benefits at Kimley-Horn_
+ Exceptional Retirement Plan: 2-to1- company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution.
+ Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options.
+ Time Off: Personal leave, flexible scheduling, floating holidays, and half-day Fridays.
+ Financial Wellness: Student loan matching in our 401(k), and performance-based bonuses.
+ Professional Development: Tuition reimbursement and extensive internal training programs.
+ Family-Friendly Benefits: New Parent Leave, family building benefits, and childcare resources.
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_Applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 3 days of being posted._
PleaseCLICK HERE ( to learn more about the potential Benefits you may be eligible to receive with this role.
If you require an accommodation, pleaseCLICK HERE. ( must be legally authorized to work for Kimley-Horn in the U.S. without employer sponsorship. We do not typically sponsor H1-B or any other work visa petitions.**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
**Posted Date** _2 months ago_ _(8/19/2025 2:11 PM)_
**_ID_** _ _
**_Education_** _Bachelor's Degree_
**_Discipline/Focus_** _Transportation/TPTO_

**Overview**
Kimley-Horn's Lake Nona, Florida (FL) office is seeking a Civil Engineer with 4+ years of experience to join their Traffic Operations team! This is not a remote position.
**Responsibilities**
+ Perform traffic engineering and project management tasks to deliver a wide variety of transportation planning, transit, traffic engineering, safety, and intelligent transportation systems (ITS) projects for many, diverse clients
+ Has an entrepreneurial spirit, creating a vision for growth in their personal practice while contributing to the growth of our well-established transportation engineering practice
+ Manage their projects profitably, engage in hands-on practice and delivery of projects, transition work to qualified staff, and act as a positive leader and mentor
+ Contribute significantly to marketing and business development efforts and have the autonomy to pursue their own passions, leads, and clients
+ This is an exciting opportunity to work with a team of engineers and designers on a variety of projects
+ You will flourish on both building meaningful internal and external professional relationships
+ You will work closely and collaboratively with other industry leading professionals, various jurisdictions, and contractors
**Qualifications**
+ 4+ years of relevant engineering experience in transportation planning, traffic engineering and design, traffic operations, and/or ITS planning and design
+ Professional Engineering (P.E.) License (or ability to obtain within 12 months)
+ Proficiency in Synchro, HCS, and/or Vissim software applications desired
+ Ability to work in a team environment, balance priorities among multiple projects, and effectively communicate and collaborate at all levels of the organization
+ Ability to manage and mentor staff, and direct resources effectively in a positive manner
+ Ability to provide high-quality deliverables with exceptional client service
+ Business development and marketing experience including writing proposals, developing scopes of work, and assembling budgets for projected work
**Why Kimley-Horn?**
At Kimley-Horn, we do things differently. People, clients, and employees are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it- that's why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn's placement on the Fortune "100 Best Companies to Work" list for 17 years!
_Key Benefits at Kimley-Horn_
+ Exceptional Retirement Plan: 2-to1- company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution.
+ Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options.
+ Time Off: Personal leave, flexible scheduling, floating holidays, and half-day Fridays.
+ Financial Wellness: Student loan matching in our 401(k), and performance-based bonuses.
+ Professional Development: Tuition reimbursement and extensive internal training programs.
+ Family-Friendly Benefits: New Parent Leave, family building benefits, and childcare resources.
Share this job with a friend ( on social media
_Applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 3 days of being posted._
PleaseCLICK HERE ( to learn more about the potential Benefits you may be eligible to receive with this role.
If you require an accommodation, pleaseCLICK HERE. ( must be legally authorized to work for Kimley-Horn in the U.S. without employer sponsorship. We do not typically sponsor H1-B or any other work visa petitions.**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
**Posted Date** _2 months ago_ _(8/19/ :48 AM)_
**_ID_** _ _
**_Education_** _Bachelor's Degree_
**_Discipline/Focus_** _Transportation/TPTO_

The Remote Traffic Coordinator I is responsible for planning, procuring, and managing the telecommunications facilities and services that connect worldwide event venues with ESPN in Bristol, and other destinations, as necessary. These services will include the procurement and coordination of transportable and fixed satellite earth stations, occasional satellite transponders, high and low bandwidth fiber circuits, voice and data circuits, encryption and compression technologies, and other telecom services and facilities as needed. Develop and manage cost budgets for each program delivery. This role is fully on site in Bristol, CT.
**Responsibilities:**
+ For all assigned programs and events, research, gather and integrate necessary technical, operational and fiscal information from various departments and other sources within and without ESPN.
+ Use this information to analyze and determine all telecommunications requirements and costs.
+ Once requirements are determined, ensure that proper telecommunications resources are provided in a fashion that conforms to ESPN's technical, operational and cost standards.
+ Using various information tools and methods, provide updates to all relevant departments and individuals on the technical, operational and cost status for each project.
+ For each program or event, prepare and maintain a budget of estimated and actual costs for any telecommunications resources provided.
+ Approve the accuracy and proper budget assignment of invoices for hired services and facilities.
+ Coordinate the flow of budget and invoice information to ESPN financial departments according to established procedures.
+ Maintain up-to-date knowledge about the operational and technical aspects of various telecom services and equipment at a level necessary and appropriate for fulfilling the department's responsibilities.
+ Ensure that telecom service and equipment vendors meet and maintain ESPN technical and operational standards.
+ When required, oversee provision of Network Traffic equipment to remote venues.
+ Periodic weekend and evening hours required. For all assigned programs and events, research, gather and integrate necessary technical, operational and fiscal information from various departments and other sources within and without ESPN.
+ Use this information to analyze and determine all telecommunications requirements and costs. Once requirements are determined, ensure that proper telecommunications resources are provided in a fashion that conforms to ESPN's technical, operational and cost standards.
+ Using various information tools and methods, provide updates to all relevant departments and individuals on the technical, operational and cost status for each project.
+ For each program or event, prepare and maintain a budget of estimated and actual costs for any telecommunications resources provided.
+ Approve the accuracy and proper budget assignment of invoices for hired services and facilities. Coordinate the flow of budget and invoice information to ESPN financial departments according to established procedures.
+ As assigned, provide management of all on-site telecommunications at remote venues.
+ As assigned, provide continuous support and coordination to other ESPN departments for all relevant programs and events. This support may be either on-site in Bristol or available on an on-call basis, and includes scheduled weekend and evening-hours availability.
+ Maintain up-to-date knowledge about the operational and technical aspects of various telecom services and equipment at a level necessary and appropriate for fulfilling the department's responsibilities.
+ Ensure that telecom service and equipment vendors meet and maintain ESPN technical and operational standards.
+ When required, oversee provision of Network Traffic equipment to remote venues.
+ Perform various special projects as assigned.
**Required Qualifications:**
+ Minimum of two years of academic or workplace broadcasting or communications experience strongly preferred.
+ Candidate must possess strong communications and interpersonal skills and organizational abilities.
+ Candidate must be able to maintain attention to detail and work independently in a demanding deadline driven environment.
+ Travel, including passport-based international trips, required for assigned events.
+ Operates within the defined goals of the Remote Operations department.
**Preferred Qualifications:**
+ Has basic knowledge of the technical equipment requirements of ESPN's remote operations functions.
+ Has a basic understanding of the procurement aspects of the technical and operational equipment needed to carryout broadcasts.
**Required Education:**
+ High School Diploma or Equivalent
**Preferred Education**
+ Bachelor's Degree
**Additional Information:**
+ Position requires ability to work nights, weekends, and holidays
#ESPNMedia
**Job ID:**
**Location:** Bristol,Connecticut
**Job Posting Company:** ESPN
ESPN Productions, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

WSP is seeking a full-time **Reports Coordinator - Traffic Operations** !
The Reports Coordinator will support client operations. The Reports Coordinator will work in **Tampa, St. Petersburg, or Fort Myers, FL** .
**Responsibilities under this position include, but are not limited to:**
+ Develops/generates reports which document operational performance using SunGuide ® Software, Central Signal System Applications, Bluetoad, Wavetronix, and other commercial of the shelf or custom software.
+ Continually generates, modifies, and improves reports.
+ Develop crash pattern analysis, collision diagrams and presentations for incident evaluation meetings.
+ Support Arterial Operations with the development and distribution of quarterly signal systems performance reports.
+ Develop and package all reports with guidance from the client. Obtain client approval prior to report distribution.
+ Support partner agencies such as local government and metropolitan planning organizations through data sharing, reports, and system performance reports.
+ Produce standard daily, weekly, monthly, quarterly, and annual reports as required by the scope and any report requested by the Department.
+ Provide reports and data to the internal client office and Central Office, as requested. Obtain approval of client manager prior to submittal.
+ Performs all other tasks assigned by the client.
**Knowledge, Skills, and Abilities:**
+ Knowledge of SunGuide® reporting capabilities and processes, including Crystal reports.
+ Knowledge of TrafficCast BlueTOAD® web software for configuration and reporting.
+ Knowledge of reporting capabilities of signal central system applications
+ Knowledge of transportation system performance measures including but not limited to capacities, reliability, and safety statistics.
+ Ability to summarize large amounts of data for presentation purposes and for executive management review.
+ Ability to communicate concisely and effectively in both oral and written form.
+ Ability to organize and present data with excellent aesthetic appeal.
+ Ability to work with peers, superiors, and subordinates in an office environment.
+ Ability to clear the security requirements necessary to work within the client operations centers.
+ Skills in the use of Windows-based applications.
+ Skills in interpersonal relationships.
Required Qualifications
+ High School Diploma
+ Bachelors Degree
+ 3+ years of relevant experience
#LI-MC1
**About WSP**
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
**NOTICE TO THIRD PARTY AGENCIES:**
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

Our client is seeking a highly experienced and dynamic Director of Air Traffic Operations to lead their strategic initiatives in St. Louis, Missouri, US . This senior leadership position requires a profound understanding of air traffic control systems, regulatory frameworks, and operational management within the aviation industry. You will be responsible for overseeing the safety, efficiency, and effectiveness of all air traffic control operations, ensuring compliance with national and international aviation standards. Your leadership will extend to developing and implementing strategic plans to enhance operational performance, manage resources optimally, and drive technological advancements in air traffic management. This includes collaborating with regulatory bodies, airlines, airports, and other aviation stakeholders to ensure seamless coordination and communication. You will manage a large team of air traffic controllers and support staff, fostering a culture of safety, professionalism, and continuous improvement. Responsibilities include developing and executing training programs, performance management initiatives, and ensuring adherence to strict safety protocols. Budget management, resource allocation, and strategic planning for future operational needs will be key components of this role. The ideal candidate will possess exceptional leadership, decision-making, and problem-solving skills, coupled with extensive experience in managing complex aviation operations. A strong understanding of airspace management, navigation systems, and emerging air traffic technologies is essential. Excellent communication and negotiation skills are required to liaise effectively with diverse stakeholders at all levels. This is a challenging yet rewarding opportunity to make a significant impact on the safety and efficiency of air travel, shaping the future of air traffic operations within a critical aviation hub.

**What We're Looking For**
At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.
This opportunity entails being responsible for assisting in the production and modification of project plans, signal and access designs, traffic engineering studies and other related reporting, site investigations, construction plan reviews, and other traffic operations related engineering work. This position performs research, development, calculations, reviews, design, and delivery in partnership with the project team. Applies engineering techniques, procedures and design criteria for projects ranging in size and complexity. Leverages technical knowledge and experience to assist in the execution and evaluation of project designs. Develops conceptual and detailed designs and calculations to support the project execution using current drawing and technical tools, programs, and software.
As a member of the team, you will contribute to the successful project delivery for a diverse range of projects for the DOT. In this role, you will work directly with a District Traffic Operations office to support production and delivery on a variety of traffic operations projects. This is an opportunity gain exposure to all aspects of traffic operations in a fast-paced environment. You will report directly to the District Office located in Gainesville, GA.
**What You'll Do:**
+ Completes assigned work within the schedule and number of hours provided.
+ Responsible for preparation and/or modification for select portions of project reports, plans, designs, and calculations.
+ Develops project quantities and assists with development of cost estimates.
+ Assists engineering teams with organization and administrative support of design files.
+ Able to self-sufficiently complete various tasks and duties including but not limited to research, data collection, field investigations, development, and design of projects.
+ Performs other duties as assigned.
**What You'll Need:**
+ Bachelor's degree in Engineering and 2 years of relevant experience, or
+ Master's degree in Engineering and 1 year of relevant experience
**What You'll Bring:**
+ Exhibits proficiency in technical writing
+ Displays proficiency in Microsoft Office Suite, Bentley OpenRoads Designer and/or AutoCad, Synchro, HCS, and/or other software as required for job assignments.
+ Self-motivated individual who works well independently and in a team-oriented environment
+ Excellent communication and relationship-building skills.
**What We Prefer:**
+ Master's degree in Engineering
+ Engineer in Training (EIT) certification
+ Background in design production, design review, and traffic and safety studies
**Additional Information**
Click here for benefits information: HNTB Total Rewards
Click here to learn more about Equal Opportunity Employer/Disability/Veteran
Visa sponsorship is not available for this position.
#SR #Traffic #TransportationPlanning
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_NOTICE TO THIRD-PARTY AGENCIES:_
_HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees._
**Job Type:** Regular
**Full/Part Time:** Full time
**Job Category:** Engineering Group
**ReqID:** R-27719

**Overview**
Kimley-Horn is looking for Engineering graduates to join our Transportaton Planning/Traffic Operations team in the Gainesville, Florida (FL) office in 2025! This is not a remote position.
**Responsibilities**
+ Utilize technical software programs on a regular basis to analyze, produce, and QC deliverables for our clients.
+ Contribute to the pre-construction civil engineering design, planning, modification, permitting, and analysis for multiple projects ranging in size and scope.
+ Solve complex problems, assist project managers, and collaborate across disciplines to produce our clients' visions for the future built environment.
+ Develop familiarity with the federal, state, and local regulations, as well as Kimley-Horn's and our client's practices, procedures, and standards.
+ Analysts will learn one or more software programs specific to their disciplines: AutoCAD, Civil 3D, Excel, Microstation, VISSIM, Open Roads, Synchro and/or GIS.
**Qualifications**
+ An ABET accredited engineering degree (Bachelors or Masters) by Summer 2025 in one of the following majors:
+ Civil and/or Environmental Engineering
+ Mechanical, Electrical, Biological, Biosystems, Chemical, or Agricultural Engineering
+ Engineering Technology
**Why Kimley-Horn?**
At Kimley-Horn, we do things differently. People, clients, and employees are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it- that's why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn's placement on the Fortune "100 Best Companies to Work" list for 18 years!
_Key Benefits at Kimley-Horn_
+ Exceptional Retirement Plan: 2-to1- company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution.
+ Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options.
+ Time Off: Personal leave, flexible scheduling, floating holidays, and half-day Fridays.
+ Financial Wellness: Student loan matching in our 401(k), and performance-based bonuses.
+ Professional Development: Tuition reimbursement and extensive internal training programs.
+ Family-Friendly Benefits: New Parent Leave, family building benefits, and childcare resources.
Share this job with a friend ( on social media
_Applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 3 days of being posted._
PleaseCLICK HERE ( to learn more about the potential Benefits you may be eligible to receive with this role.
If you require an accommodation, pleaseCLICK HERE. ( must be legally authorized to work for Kimley-Horn in the U.S. without employer sponsorship. We do not typically sponsor H1-B or any other work visa petitions.**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
**Posted Date** _4 months ago_ _(6/12/2025 2:25 PM)_
**_ID_** _ _
**_Education_** _Bachelor's Degree_
**_Discipline/Focus_** _Transportation/TPTO_

**Overview**
Kimley-Horn is looking for Engineering graduates to join our Orlando, Florida (FL) office in 2025! This is not a remote position.
**Responsibilities**
+ Utilize technical software programs on a regular basis to analyze, produce, and QC deliverables for our clients.
+ Contribute to the pre-construction civil engineering design, planning, modification, permitting, and analysis for multiple projects ranging in size and scope.
+ Solve complex problems, assist project managers, and collaborate across disciplines to produce our clients' visions for the future built environment.
+ Develop familiarity with the federal, state, and local regulations, as well as Kimley-Horn's and our client's practices, procedures, and standards.
+ Analysts will learn one or more software programs specific to their disciplines: AutoCAD, Civil 3D, Excel, Microstation, VISSIM, Open Roads, Synchro and/or GIS.
**Qualifications**
+ An ABET accredited engineering degree (Bachelors or Masters) by Summer 2025 in one of the following majors:
+ Civil and/or Environmental Engineering
+ Mechanical, Electrical, Biological, Biosystems, Chemical, or Agricultural Engineering
+ Engineering Technology
**Why Kimley-Horn?**
As an Analyst with Kimley-Horn, you will benefit from hands-on experience, technical software and consulting trainings, and developmental programs geared towards growing Kimley-Horn's future leaders. We expect Analysts to one day achieve licensure in their field and provide financial resources to help you succeed. You will also gain exposure to managing tasks and client relationships.
We believe mentorship should be formed naturally and organically. Kimley-Horn provides ample opportunities to facilitate the best mentor relationships for you! These opportunities include, but are not limited to, employee resource groups, lunch and learns, networking events, national training programs, volunteer events, and social outings.
At Kimley-Horn, we do things differently. People, clients and employees, are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it- that's why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn's placement on the Fortune "100 Best Companies to Work" list for 17 years!
_Key Benefits at Kimley-Horn_
+ Exceptional Retirement Plan: 2-to1- company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution.
+ Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options.
+ Time Off: Personal leave, flexible scheduling, floating holidays, and half-day Fridays.
+ Financial Wellness: Student loan matching in our 401(k), and performance-based bonuses.
+ Professional Development: Tuition reimbursement and extensive internal training programs.
+ Family-Friendly Benefits: New Parent Leave, family building benefits, and childcare resources.
Share this job with a friend ( on social media
_Applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 3 days of being posted._
PleaseCLICK HERE ( to learn more about the potential Benefits you may be eligible to receive with this role.
If you require an accommodation, pleaseCLICK HERE. ( must be legally authorized to work for Kimley-Horn in the U.S. without employer sponsorship. We do not typically sponsor H1-B or any other work visa petitions.**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
**Posted Date** _7 months ago_ _(3/3/ :04 AM)_
**_ID_** _ _
**_Education_** _Bachelor's Degree_
**_Discipline/Focus_** _Transportation/TPTO_

At Jacobs, we challenge what is currently accepted, so we can shape innovative and lasting solutions for tomorrow. Through the delivery of our operations and maintenance services, you'll make it simpler and more seamless for our municipal clients to operate safely and efficiently, empowering communities to focus on what matters most to them - people.
As a Traffic Operations Quality Control and Automation Specialist, you'll join a collaborative team ensuring that our clients can deliver their services - uninterrupted. Based in Ocoee, FL, you'll be responsible for ensuring the accuracy, completeness, and compliance of Traffic Operations programs through detailed monitoring, auditing, and data quality control. This position supports key programs including TMC operations, Road Rangers, and RISC programs. The Specialist will lead efforts to automate routine tasks, develop performance metrics and dashboards, enhance contract compliance, and drive continuous process improvements that optimize operational efficiency and safety.
Key Responsibilities:
Automation Duties
- Automate extraction, flagging, and reconciliation of Road Ranger operational errors from SunGuide reports.
- Develop scripts or dashboards to audit Road Ranger shift times and non-patrol activities.
- Lead data collection & consolidation efforts resulting in automated tracking of RISC response and clearance times using vendor, Asset Maintenance contractor, GPS, and SunGuide data.
- Implement alert systems for Wrong Way Driver events from SunGuide and vendor sources.
- Lead data collection & consolidation efforts resulting in automated data population of STEALTH and RITIS incident reports using FHP dispatch data (CAD) and SunGuide reporting.
- Create automated scheduling and messaging workflows for DMS via SunGuide.
- Collaborate with subject matter experts to develop workflows for automation of third-party data ingestion.
- Be the champion for automation in Traffic Operations
Quality Control Duties
- Perform regular monitoring and auditing of Traffic Operations programs, including:
- Fatal event and secondary crash data review
- Wrong Way Driver monitoring using SunGuide and vendor data
- RISC response time verification in SunGuide
- Road Ranger user access and contract overtime auditing
- Audits of Traffic Operations metrics including Road Ranger shift start/end times and non-patrol activities
- Query SunGuide to identify and report Road Ranger operational errors
- Assist with invoicing and contract documentation for Turnpike Road Ranger programs
- Maintain and inventory Traffic Operations records for compliance with retention policies
Growth & Process Improvement Duties
- Collaborate with IT and operations to automate routine QC tasks and develop data extraction tools
- Create and maintain KPIs and performance dashboards to communicate program effectiveness
- Document and update standard operating procedures (SOPs) and best practices for operational and quality assurance workflows
- Validate and quality-check third-party data sources prior to integration with operational systems
- Conduct contract compliance audits beyond Road Ranger contracts as needed
- Lead training sessions and coordinate quality improvement initiatives with field and vendor teams
- Participate in incident data analysis and after-action reviews, recommending improvements to operational procedures
- Support technology pilot testing and provide feedback to system developers
- Oversee document retention processes and assist with public records requests as necessary
Bring your team-focus, adaptability, and commitment to excellence, and we'll help you grow what drives you - and deliver the world's most challenging Operations.
#OMFS #BIA #OurJacobs #BoldlyMovingForward #ChallengeAccepted
- 3-5 years of experience in traffic operations, quality control, data analysis, or a related field, preferably with exposure to transportation programs or operational auditing.
- Familiarity with Traffic Management Center (TMC) operations, SunGuide system, Road Ranger programs, and RISC initiatives is highly desirable.
- Associate's degree in Transportation, Engineering, Public Administration, Data Analytics, or two years of experience in a related discipline preferred
- Driver's license with no major infractions
Working Conditions & Physical Requirements:
The physical and environmental demands required to perform the essential duties of this position include standing, walking, sitting, coordination, balance and agility demands, which may include the ability to stoop, kneel, squat, grasp, reach, perform repetitive hand movements. Additional demands may involve a specific level of dexterity, grip strength, climbing and cardiorespiratory demands. The work areas may be indoor, outdoor, have loud noise, active machinery, high pressure fluid systems, electrical equipment, confined spaces, heights and depths, fumes, air borne particles, noxious gases, and chemicals. The use of appropriate safety equipment will be mandatory in these areas to prevent hazardous contact. Ability to lift up to 25 pounds.
Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.