222 Training Advisor jobs in the United States
Employment Training Advisor
92108 Mission Valley, California
Public Consulting Group
Posted 1 day ago
Job Viewed
Job Description
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit .
Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations.
Services:
+ Program Consulting
+ Finance Consulting and Billing Services
+ Applied Technology
+ Outsourcing and Operations
+ Strategy
+ Project and Grants Management
+ Assessments and Feasibility Studies
PCG is seeking a highly motivated and dependable Case Manager with an interest in public service to join our CalWORKs Employment Services Program. In this fully in office, co located role, you will spend each business day on site alongside community partners such as One Stop Career Centers, community colleges, and nonprofit services to deliver hands on support to CalWORKs participants. You'll conduct face to face assessments, develop and monitor Individual Employment Plans, connect job ready clients with placement and retention services, and engage individuals in vocational training or educational programs. By embedding yourself with partner agencies, you'll streamline referrals, facilitate joint case conferences, and ensure seamless communication, all aimed at guiding our clients to self-sufficiency.
**Duties and Responsibilities**
+ Designs and develops plans for participants, such as determining and assigning work activities, educational and training programs.
+ Conducts assessments for barriers and skills.
+ Determines eligibility and need for supportive services including child care, transportation, and ancillary services.
+ Facilitate joint case conferences, conduct regular check‑ins with partner staff and daily check-ins with direct supervisor.
+ Manages participants progress towards achieving goals by creating and updating plans.
+ Assists program participants in developing vocational goals.
+ Monitors and records clients monthly progress to ensure compliance with program regulations and participant attendance level at assigned work activities.
+ Notifies county's human services specialist of non-compliance with work activities.
+ Follows procedural requirement by updating client case files in systems.
+ Maintains up-to-date knowledge of program procedures and implement appropriately.
+ Maintains up-to-date knowledge of community resources, labor market and training resources.
+ Maintains in contact with each client placed in employment on a monthly basis.
+ Completes all necessary county paper documents and forms.
+ Maintains communication with employment organizations and educational programs where participants are located.
+ Ensures all performance metrics are met in achieving participant stated outcomes.
**Required Skills**
+ Ability to work with and relate to participants and demonstrate active listening skills.
+ Display a professional level of empathy for participants and respect for cultural differences.
+ Ability to learn specialized databases and software systems.
+ Excellent customer relation techniques, and superior verbal and communications skills.
+ Excellent accuracy and attention to detail.
+ Ability to prioritize work and meet deadlines.
+ Ability to recognize and maintain the confidentiality of all materials in the work setting.
+ Ability to establish and maintain professional relationships with federal, state and county agencies as
+ well as the general public.
+ Ability to partner with and motivate participants with both physical and/or mental disabilities.
+ Ability to maintain a record keeping and follow-up system.
+ Ability to travel between offices
+ Ability to work independently, requiring minimal supervision and on multiple projects simultaneously.
**Qualifications**
+ High School Diploma or equivalent required. Degree preferred
+ 2+ years of relevant work experience
**Working Conditions**
+ Office Setting
+ Some travel between offices
**The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.**
**Compensation:**
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.
**As required by applicable law, PCG provides the following reasonable range of compensation for this role: $22.50 - $26.50 Hourly, in addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.**
**EEO Statement:**
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.
Our Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations.
Services:
+ Program Consulting
+ Finance Consulting and Billing Services
+ Applied Technology
+ Outsourcing and Operations
+ Strategy
+ Project and Grants Management
+ Assessments and Feasibility Studies
PCG is seeking a highly motivated and dependable Case Manager with an interest in public service to join our CalWORKs Employment Services Program. In this fully in office, co located role, you will spend each business day on site alongside community partners such as One Stop Career Centers, community colleges, and nonprofit services to deliver hands on support to CalWORKs participants. You'll conduct face to face assessments, develop and monitor Individual Employment Plans, connect job ready clients with placement and retention services, and engage individuals in vocational training or educational programs. By embedding yourself with partner agencies, you'll streamline referrals, facilitate joint case conferences, and ensure seamless communication, all aimed at guiding our clients to self-sufficiency.
**Duties and Responsibilities**
+ Designs and develops plans for participants, such as determining and assigning work activities, educational and training programs.
+ Conducts assessments for barriers and skills.
+ Determines eligibility and need for supportive services including child care, transportation, and ancillary services.
+ Facilitate joint case conferences, conduct regular check‑ins with partner staff and daily check-ins with direct supervisor.
+ Manages participants progress towards achieving goals by creating and updating plans.
+ Assists program participants in developing vocational goals.
+ Monitors and records clients monthly progress to ensure compliance with program regulations and participant attendance level at assigned work activities.
+ Notifies county's human services specialist of non-compliance with work activities.
+ Follows procedural requirement by updating client case files in systems.
+ Maintains up-to-date knowledge of program procedures and implement appropriately.
+ Maintains up-to-date knowledge of community resources, labor market and training resources.
+ Maintains in contact with each client placed in employment on a monthly basis.
+ Completes all necessary county paper documents and forms.
+ Maintains communication with employment organizations and educational programs where participants are located.
+ Ensures all performance metrics are met in achieving participant stated outcomes.
**Required Skills**
+ Ability to work with and relate to participants and demonstrate active listening skills.
+ Display a professional level of empathy for participants and respect for cultural differences.
+ Ability to learn specialized databases and software systems.
+ Excellent customer relation techniques, and superior verbal and communications skills.
+ Excellent accuracy and attention to detail.
+ Ability to prioritize work and meet deadlines.
+ Ability to recognize and maintain the confidentiality of all materials in the work setting.
+ Ability to establish and maintain professional relationships with federal, state and county agencies as
+ well as the general public.
+ Ability to partner with and motivate participants with both physical and/or mental disabilities.
+ Ability to maintain a record keeping and follow-up system.
+ Ability to travel between offices
+ Ability to work independently, requiring minimal supervision and on multiple projects simultaneously.
**Qualifications**
+ High School Diploma or equivalent required. Degree preferred
+ 2+ years of relevant work experience
**Working Conditions**
+ Office Setting
+ Some travel between offices
**The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.**
**Compensation:**
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.
**As required by applicable law, PCG provides the following reasonable range of compensation for this role: $22.50 - $26.50 Hourly, in addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.**
**EEO Statement:**
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.
View Now
0
Training and Development Advisor
33075 Coral Springs, Florida
Fiserv
Posted 1 day ago
Job Viewed
Job Description
**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Training and Development Advisor
**What does a Training and Development Advisor do at Fiserv?**
As a Training and Development Advisor at Fiserv, you will play a crucial role in driving training solutions and change management for the Settlement Controls & Solutions (SCS) division, ensuring effective communication, quality assurance, and process alignment with internal and external clients. As a pivotal part of the Business Engagement team, you will be the lead advisor in developing and facilitating department-wide training, while analyzing opportunities for new training programs. You will identify opportunities for enhancement to existing processes, working with the appropriate teams to implement solutions, and creating procedures and training for new business.
**What you will do:**
+ Lead the customized development of curriculum content for tailored stakeholder training.
+ Provide education and shared resources to facilitate optimal client experience.
+ Participate in planning, execution, and evaluation of Business Engagement programs and initiatives.
+ Strategize with clients to develop (and enhance) engagement strategies for overall advancement of client experience.
+ Collaborate and identify areas of opportunity to improve capabilities and partnership processes.
+ Assist in implementation of SCS wide plans in collaboration with leadership and analytics team.
+ Complete change impact assessments and tailored training plans to deliver a wholistic approach to internal and external clients
+ Demonstrate professionalism and emotional intelligence in all interactions.
**What you will need to have:**
+ Experience in facilitating training, learning and development including developing and implementing comprehensive learning strategies
+ Experience with Learning Management Systems (LMS) administration and management
+ Experience in change management and adoption
+ 6+ years of an equivalent combination of education, work and/or military experience
**What would be great to have:**
+ Bachelors degree
+ Project management knowledge.
**Important info about this role:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding.
+ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
**Perks at work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
#LI-VA1
**Salary Range:**
$75,000.00-$104,000.00
These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Training and Development Advisor
**What does a Training and Development Advisor do at Fiserv?**
As a Training and Development Advisor at Fiserv, you will play a crucial role in driving training solutions and change management for the Settlement Controls & Solutions (SCS) division, ensuring effective communication, quality assurance, and process alignment with internal and external clients. As a pivotal part of the Business Engagement team, you will be the lead advisor in developing and facilitating department-wide training, while analyzing opportunities for new training programs. You will identify opportunities for enhancement to existing processes, working with the appropriate teams to implement solutions, and creating procedures and training for new business.
**What you will do:**
+ Lead the customized development of curriculum content for tailored stakeholder training.
+ Provide education and shared resources to facilitate optimal client experience.
+ Participate in planning, execution, and evaluation of Business Engagement programs and initiatives.
+ Strategize with clients to develop (and enhance) engagement strategies for overall advancement of client experience.
+ Collaborate and identify areas of opportunity to improve capabilities and partnership processes.
+ Assist in implementation of SCS wide plans in collaboration with leadership and analytics team.
+ Complete change impact assessments and tailored training plans to deliver a wholistic approach to internal and external clients
+ Demonstrate professionalism and emotional intelligence in all interactions.
**What you will need to have:**
+ Experience in facilitating training, learning and development including developing and implementing comprehensive learning strategies
+ Experience with Learning Management Systems (LMS) administration and management
+ Experience in change management and adoption
+ 6+ years of an equivalent combination of education, work and/or military experience
**What would be great to have:**
+ Bachelors degree
+ Project management knowledge.
**Important info about this role:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding.
+ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
**Perks at work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
#LI-VA1
**Salary Range:**
$75,000.00-$104,000.00
These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
View Now
1
Training and Development Advisor
21741 Hagerstown, Maryland
Fiserv
Posted 2 days ago
Job Viewed
Job Description
**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Training and Development Advisor
**What does a Training and Development Advisor do at Fiserv?**
As a Training and Development Advisor at Fiserv, you will play a crucial role in driving training solutions and change management for the Settlement Controls & Solutions (SCS) division, ensuring effective communication, quality assurance, and process alignment with internal and external clients. As a pivotal part of the Business Engagement team, you will be the lead advisor in developing and facilitating department-wide training, while analyzing opportunities for new training programs. You will identify opportunities for enhancement to existing processes, working with the appropriate teams to implement solutions, and creating procedures and training for new business.
**What you will do:**
+ Lead the customized development of curriculum content for tailored stakeholder training.
+ Provide education and shared resources to facilitate optimal client experience.
+ Participate in planning, execution, and evaluation of Business Engagement programs and initiatives.
+ Strategize with clients to develop (and enhance) engagement strategies for overall advancement of client experience.
+ Collaborate and identify areas of opportunity to improve capabilities and partnership processes.
+ Assist in implementation of SCS wide plans in collaboration with leadership and analytics team.
+ Complete change impact assessments and tailored training plans to deliver a wholistic approach to internal and external clients
+ Demonstrate professionalism and emotional intelligence in all interactions.
**What you will need to have:**
+ Experience in facilitating training, learning and development including developing and implementing comprehensive learning strategies
+ Experience with Learning Management Systems (LMS) administration and management
+ Experience in change management and adoption
+ 6+ years of an equivalent combination of education, work and/or military experience
**What would be great to have:**
+ Bachelors degree
+ Project management knowledge.
**Important info about this role:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding.
+ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
**Perks at work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
#LI-VA1
**Salary Range:**
$75,000.00-$104,000.00
These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Training and Development Advisor
**What does a Training and Development Advisor do at Fiserv?**
As a Training and Development Advisor at Fiserv, you will play a crucial role in driving training solutions and change management for the Settlement Controls & Solutions (SCS) division, ensuring effective communication, quality assurance, and process alignment with internal and external clients. As a pivotal part of the Business Engagement team, you will be the lead advisor in developing and facilitating department-wide training, while analyzing opportunities for new training programs. You will identify opportunities for enhancement to existing processes, working with the appropriate teams to implement solutions, and creating procedures and training for new business.
**What you will do:**
+ Lead the customized development of curriculum content for tailored stakeholder training.
+ Provide education and shared resources to facilitate optimal client experience.
+ Participate in planning, execution, and evaluation of Business Engagement programs and initiatives.
+ Strategize with clients to develop (and enhance) engagement strategies for overall advancement of client experience.
+ Collaborate and identify areas of opportunity to improve capabilities and partnership processes.
+ Assist in implementation of SCS wide plans in collaboration with leadership and analytics team.
+ Complete change impact assessments and tailored training plans to deliver a wholistic approach to internal and external clients
+ Demonstrate professionalism and emotional intelligence in all interactions.
**What you will need to have:**
+ Experience in facilitating training, learning and development including developing and implementing comprehensive learning strategies
+ Experience with Learning Management Systems (LMS) administration and management
+ Experience in change management and adoption
+ 6+ years of an equivalent combination of education, work and/or military experience
**What would be great to have:**
+ Bachelors degree
+ Project management knowledge.
**Important info about this role:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding.
+ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
**Perks at work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
#LI-VA1
**Salary Range:**
$75,000.00-$104,000.00
These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
View Now
2
Training Consultant
61606 Peoria, Illinois
Caterpillar, Inc.
Posted 1 day ago
Job Viewed
Job Description
**Career Area:**
Product Support
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn't be the Caterpillar we are today. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive. We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as a **Training Consultant** **in Peoria, IL.**
Our **Product Support and Logistics Division (PSLD)** is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. PSLD is responsible for the worldwide distribution of Cat aftermarket parts, integrated logistics, and global service to develop and support our global dealer network and customers.
We're **committed** to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We're exploring new ideas and opportunities - **innovating** to discover the breakthroughs necessary for tomorrow's growth.
Through it all, we are one team ( - creating and delivering world-class components and solutions superior to the competition.
Learn more about the Caterpillar Experience ( .
**Job Summary:**
As a **Training Consultant,** you will develop and deliver training modules and courses for dealers and customer-facing employees to enhance and maintain their job skills in Electric Power Generation. Conduct assessments to validate technical knowledge and skills. This role supports budget development and funding negotiations. Dealer service capability and effectiveness are improved through world-class training on topics such as basic generator set installation and commissioning, operation, construction, and maintenance, as well as advanced paralleling concepts, protectives, controls, transfer switches, switchgear, and electrical troubleshooting and diagnostic procedures.
**Additional Info** :
+ This position requires the candidate to **work a 5 day-a-week schedule in the Peoria, IL office.**
+ **Relocation Offered:** Yes
+ **Sponsorship Offered:** No
+ **Travel:** Up to 25%
**What You Will Do:**
+ Developing and delivering Electric Power (EP) training modules, courses, and programs; ensuring that EP courses and materials are relevant to the organization's customer service processes.
+ Supporting facility equipment and training aids; assisting with installing, upgrading, maintaining, and repairing facility electrical and mechanical equipment; working with contractors and facility managers
+ Gathering EP customer service performance data to measure the success of the training programs; monitoring ROIs and taking appropriate measures to improve training effectiveness.
+ Reviewing and maintaining EP training materials to ensure compliance with organizational policies and procedures.
+ Analyzing new training methods, tools, and content options to determine the feasibility of use and application in future EP customer service training programs.
**What You Have (Required Skills):**
+ **Technical Expertise:** Knowledge and skill with single- and 3-phase AC electrical systems; ability to convey complex electrical concepts to others; ability to work safely within electric power sources and distribution systems; ability to troubleshoot and repair electrical systems; ability to select and apply diagnostic equipment.
+ **Effective Communications** : Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
+ **Customer Focus** : Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
+ **Problem Solving** : Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
**What Will Put You Ahead (Preferred Skills):**
+ **Training Operations:** Knowledge of training processes and procedures; ability to implement training related tasks and programs to ensure smooth daily and strategic training operations.
+ Working knowledge of generator sets and associated control systems
+ Understanding of power factor and electrical loading
+ Proven electrical and electronic troubleshooting skills
+ Understanding of energy storage technologies
+ Understanding of automotive and industrial communications networks
+ Mechanical aptitude with Diesel and gaseous-fueled engines
+ Understanding of rotating equipment alignment and vibration analysis
+ Completion of Caterpillar Instructor Accreditation Program
+ Experience with ET, SIS, and TMI
+ Desktop publishing software experience (InDesign, Illustrator, Photoshop)
+ Previous technical training or expertise in power generation products
**What You Will Get:**
We look forward to welcoming the successful candidate to our dynamic, diverse, and friendly team. We have a culture of openness, autonomy, support, and personal development as well as a continuous drive for improvement.
**Summary Pay Range:**
$95,640.00 - $143,520.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
**Benefits:**
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
+ Medical, dental, and vision benefits*
+ Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
+ 401(k) savings plans*
+ Health Savings Account (HSA)*
+ Flexible Spending Accounts (FSAs)*
+ Health Lifestyle Programs*
+ Employee Assistance Program*
+ Voluntary Benefits and Employee Discounts*
+ Career Development*
+ Incentive bonus*
+ Disability benefits
+ Life Insurance
+ Parental leave
+ Adoption benefits
+ Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Dates:**
October 1, 2025 - October 14, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community ( .
Product Support
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn't be the Caterpillar we are today. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive. We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as a **Training Consultant** **in Peoria, IL.**
Our **Product Support and Logistics Division (PSLD)** is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. PSLD is responsible for the worldwide distribution of Cat aftermarket parts, integrated logistics, and global service to develop and support our global dealer network and customers.
We're **committed** to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We're exploring new ideas and opportunities - **innovating** to discover the breakthroughs necessary for tomorrow's growth.
Through it all, we are one team ( - creating and delivering world-class components and solutions superior to the competition.
Learn more about the Caterpillar Experience ( .
**Job Summary:**
As a **Training Consultant,** you will develop and deliver training modules and courses for dealers and customer-facing employees to enhance and maintain their job skills in Electric Power Generation. Conduct assessments to validate technical knowledge and skills. This role supports budget development and funding negotiations. Dealer service capability and effectiveness are improved through world-class training on topics such as basic generator set installation and commissioning, operation, construction, and maintenance, as well as advanced paralleling concepts, protectives, controls, transfer switches, switchgear, and electrical troubleshooting and diagnostic procedures.
**Additional Info** :
+ This position requires the candidate to **work a 5 day-a-week schedule in the Peoria, IL office.**
+ **Relocation Offered:** Yes
+ **Sponsorship Offered:** No
+ **Travel:** Up to 25%
**What You Will Do:**
+ Developing and delivering Electric Power (EP) training modules, courses, and programs; ensuring that EP courses and materials are relevant to the organization's customer service processes.
+ Supporting facility equipment and training aids; assisting with installing, upgrading, maintaining, and repairing facility electrical and mechanical equipment; working with contractors and facility managers
+ Gathering EP customer service performance data to measure the success of the training programs; monitoring ROIs and taking appropriate measures to improve training effectiveness.
+ Reviewing and maintaining EP training materials to ensure compliance with organizational policies and procedures.
+ Analyzing new training methods, tools, and content options to determine the feasibility of use and application in future EP customer service training programs.
**What You Have (Required Skills):**
+ **Technical Expertise:** Knowledge and skill with single- and 3-phase AC electrical systems; ability to convey complex electrical concepts to others; ability to work safely within electric power sources and distribution systems; ability to troubleshoot and repair electrical systems; ability to select and apply diagnostic equipment.
+ **Effective Communications** : Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
+ **Customer Focus** : Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
+ **Problem Solving** : Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
**What Will Put You Ahead (Preferred Skills):**
+ **Training Operations:** Knowledge of training processes and procedures; ability to implement training related tasks and programs to ensure smooth daily and strategic training operations.
+ Working knowledge of generator sets and associated control systems
+ Understanding of power factor and electrical loading
+ Proven electrical and electronic troubleshooting skills
+ Understanding of energy storage technologies
+ Understanding of automotive and industrial communications networks
+ Mechanical aptitude with Diesel and gaseous-fueled engines
+ Understanding of rotating equipment alignment and vibration analysis
+ Completion of Caterpillar Instructor Accreditation Program
+ Experience with ET, SIS, and TMI
+ Desktop publishing software experience (InDesign, Illustrator, Photoshop)
+ Previous technical training or expertise in power generation products
**What You Will Get:**
We look forward to welcoming the successful candidate to our dynamic, diverse, and friendly team. We have a culture of openness, autonomy, support, and personal development as well as a continuous drive for improvement.
**Summary Pay Range:**
$95,640.00 - $143,520.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
**Benefits:**
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
+ Medical, dental, and vision benefits*
+ Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
+ 401(k) savings plans*
+ Health Savings Account (HSA)*
+ Flexible Spending Accounts (FSAs)*
+ Health Lifestyle Programs*
+ Employee Assistance Program*
+ Voluntary Benefits and Employee Discounts*
+ Career Development*
+ Incentive bonus*
+ Disability benefits
+ Life Insurance
+ Parental leave
+ Adoption benefits
+ Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Dates:**
October 1, 2025 - October 14, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community ( .
View Now
3
Claims Training Consultant
02904 Providence, Rhode Island
ACSC Management Services Inc
Posted today
Job Viewed
Job Description
Claims Training Consultant
Job Summary
This position directs the planning, development and presentation of training programs for ACE Claims staff, field support personnel and management in support of overall Claims and training objectives. Provides specialized support to business unit employees and management in identifying learning objectives and evaluating staff. Identifies skills, knowledge, and abilities of employees to enhance company objectives. The position recommends, develops, implements, and evaluates training as well as provides coaching to shape, change, or modify employee and management behavior and improve performance and organizational effectiveness. The position assists staff in achieving Claims objectives in all claim handling and service delivery channels. In addition, the position serves as a communication link between employees, management, and executives and among a variety of business and administrative units. The position provides support in the successful achievement of the Club's objectives.
Job Duties
Qualifications
The starting pay range for this position is $72,700 - $96,800 annually.
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
Job Summary
This position directs the planning, development and presentation of training programs for ACE Claims staff, field support personnel and management in support of overall Claims and training objectives. Provides specialized support to business unit employees and management in identifying learning objectives and evaluating staff. Identifies skills, knowledge, and abilities of employees to enhance company objectives. The position recommends, develops, implements, and evaluates training as well as provides coaching to shape, change, or modify employee and management behavior and improve performance and organizational effectiveness. The position assists staff in achieving Claims objectives in all claim handling and service delivery channels. In addition, the position serves as a communication link between employees, management, and executives and among a variety of business and administrative units. The position provides support in the successful achievement of the Club's objectives.
Job Duties
- Take proactive steps, including technical and claims instruction as well as appropriate coaching, to support the achievement of designated claims and service objectives in all delivery channels. Coach employees; evaluate improvements, and provide further recommendations.
- Assist managers, supervisors and leads in employee skill assessments; researching and analyzing projects/assignments; analyzing business unit shortfalls; recommending developmental action plans for employees, management, and department.
- Research, develop, schedule and conduct information and skill building programs designed for employees. Support training initiatives (and training roll-outs) in classroom and one-on-one with employees ensuring that claims training activities are teaching claims representatives and support staff the characteristics and applications of company products and how to effectively handle claims. Develops training program follow-up to support on-the-job application of information and claims skills delivered during training.
- Maintains continual awareness of claims strategies and objectives, recommends claims training techniques, and consults with executives, senior management, and support departments which will assist in meeting claims goals.
- Assists in providing continuing two-way communications between ET&D and the operating units.
- Perform other duties and responsibilities as assigned or required.
- Analyze individual employee skills and knowledge, including claims handling techniques, identify gaps and provide recommendations to management. Provide one-to-one and group training, as well as seek alternative options and resources for training.
- Most work is performed without direct supervision. On occasion, the Field Development Consultant will seek direction from Supervisor, RAC, Manager, or Regional Manager to resolve complex issues/problems.
Qualifications
- Bachelors Equivalent combination of education and experience
- 4-6 years Claims handling and/or corporate training Required
- Advanced written, verbal, and interpersonal skills required to communicate effectively at all levels within the organization.
- Moderate analytical and quantitative skills required.
- Advanced proficiency with standard IBM PC software including the Microsoft Office products, including Outlook, Word, PowerPoint, Excel, Project, and Access preferred.
- Advanced familiarity with Claims and negotiations techniques, technology, procedures, product, benefits and service, and member/customer relations management required.
- Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
The starting pay range for this position is $72,700 - $96,800 annually.
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
View Now
4
Claims Training Consultant
02904 Providence, Rhode Island
ACSC Management Services Inc
Posted today
Job Viewed
Job Description
Claims Training Consultant
Job Summary
This position directs the planning, development and presentation of training programs for ACE Claims staff, field support personnel and management in support of overall Claims and training objectives. Provides specialized support to business unit employees and management in identifying learning objectives and evaluating staff. Identifies skills, knowledge, and abilities of employees to enhance company objectives. The position recommends, develops, implements, and evaluates training as well as provides coaching to shape, change, or modify employee and management behavior and improve performance and organizational effectiveness. The position assists staff in achieving Claims objectives in all claim handling and service delivery channels. In addition, the position serves as a communication link between employees, management, and executives and among a variety of business and administrative units. The position provides support in the successful achievement of the Club's objectives.
Job Duties
- Take proactive steps, including technical and claims instruction as well as appropriate coaching, to support the achievement of designated claims and service objectives in all delivery channels. Coach employees; evaluate improvements, and provide further recommendations.
- Assist managers, supervisors and leads in employee skill assessments; researching and analyzing projects/assignments; analyzing business unit shortfalls; recommending developmental action plans for employees, management, and department.
- Research, develop, schedule and conduct information and skill building programs designed for employees. Support training initiatives (and training roll-outs) in classroom and one-on-one with employees ensuring that claims training activities are teaching claims representatives and support staff the characteristics and applications of company products and how to effectively handle claims. Develops training program follow-up to support on-the-job application of information and claims skills delivered during training.
- Maintains continual awareness of claims strategies and objectives, recommends claims training techniques, and consults with executives, senior management, and support departments which will assist in meeting claims goals.
- Assists in providing continuing two-way communications between ET&D and the operating units.
- Perform other duties and responsibilities as assigned or required.
- Analyze individual employee skills and knowledge, including claims handling techniques, identify gaps and provide recommendations to management. Provide one-to-one and group training, as well as seek alternative options and resources for training.
- Most work is performed without direct supervision. On occasion, the Field Development Consultant will seek direction from Supervisor, RAC, Manager, or Regional Manager to resolve complex issues/problems.
Qualifications
- Bachelors Equivalent combination of education and experience
- 4-6 years Claims handling and/or corporate training Required
- Advanced written, verbal, and interpersonal skills required to communicate effectively at all levels within the organization.
- Moderate analytical and quantitative skills required.
- Advanced proficiency with standard IBM PC software including the Microsoft Office products, including Outlook, Word, PowerPoint, Excel, Project, and Access preferred.
- Advanced familiarity with Claims and negotiations techniques, technology, procedures, product, benefits and service, and member/customer relations management required.
- Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
The starting pay range for this position is $72,700 - $96,800 annually.
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
View Now
5
Claims Training Consultant
02904 Providence, Rhode Island
ACSC Management Services Inc
Posted today
Job Viewed
Job Description
Claims Training Consultant
Job Summary
This position directs the planning, development and presentation of training programs for ACE Claims staff, field support personnel and management in support of overall Claims and training objectives. Provides specialized support to business unit employees and management in identifying learning objectives and evaluating staff. Identifies skills, knowledge, and abilities of employees to enhance company objectives. The position recommends, develops, implements, and evaluates training as well as provides coaching to shape, change, or modify employee and management behavior and improve performance and organizational effectiveness. The position assists staff in achieving Claims objectives in all claim handling and service delivery channels. In addition, the position serves as a communication link between employees, management, and executives and among a variety of business and administrative units. The position provides support in the successful achievement of the Club's objectives.
Job Duties
Qualifications
The starting pay range for this position is $72,700 - $96,800 annually.
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
Job Summary
This position directs the planning, development and presentation of training programs for ACE Claims staff, field support personnel and management in support of overall Claims and training objectives. Provides specialized support to business unit employees and management in identifying learning objectives and evaluating staff. Identifies skills, knowledge, and abilities of employees to enhance company objectives. The position recommends, develops, implements, and evaluates training as well as provides coaching to shape, change, or modify employee and management behavior and improve performance and organizational effectiveness. The position assists staff in achieving Claims objectives in all claim handling and service delivery channels. In addition, the position serves as a communication link between employees, management, and executives and among a variety of business and administrative units. The position provides support in the successful achievement of the Club's objectives.
Job Duties
- Take proactive steps, including technical and claims instruction as well as appropriate coaching, to support the achievement of designated claims and service objectives in all delivery channels. Coach employees; evaluate improvements, and provide further recommendations.
- Assist managers, supervisors and leads in employee skill assessments; researching and analyzing projects/assignments; analyzing business unit shortfalls; recommending developmental action plans for employees, management, and department.
- Research, develop, schedule and conduct information and skill building programs designed for employees. Support training initiatives (and training roll-outs) in classroom and one-on-one with employees ensuring that claims training activities are teaching claims representatives and support staff the characteristics and applications of company products and how to effectively handle claims. Develops training program follow-up to support on-the-job application of information and claims skills delivered during training.
- Maintains continual awareness of claims strategies and objectives, recommends claims training techniques, and consults with executives, senior management, and support departments which will assist in meeting claims goals.
- Assists in providing continuing two-way communications between ET&D and the operating units.
- Perform other duties and responsibilities as assigned or required.
- Analyze individual employee skills and knowledge, including claims handling techniques, identify gaps and provide recommendations to management. Provide one-to-one and group training, as well as seek alternative options and resources for training.
- Most work is performed without direct supervision. On occasion, the Field Development Consultant will seek direction from Supervisor, RAC, Manager, or Regional Manager to resolve complex issues/problems.
Qualifications
- Bachelors Equivalent combination of education and experience
- 4-6 years Claims handling and/or corporate training Required
- Advanced written, verbal, and interpersonal skills required to communicate effectively at all levels within the organization.
- Moderate analytical and quantitative skills required.
- Advanced proficiency with standard IBM PC software including the Microsoft Office products, including Outlook, Word, PowerPoint, Excel, Project, and Access preferred.
- Advanced familiarity with Claims and negotiations techniques, technology, procedures, product, benefits and service, and member/customer relations management required.
- Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
The starting pay range for this position is $72,700 - $96,800 annually.
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
View Now
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6
Claims Training Consultant
02298 Boston, Massachusetts
ACSC Management Services Inc
Posted 1 day ago
Job Viewed
Job Description
Claims Training Consultant
Job Summary
This position directs the planning, development and presentation of training programs for ACE Claims staff, field support personnel and management in support of overall Claims and training objectives. Provides specialized support to business unit employees and management in identifying learning objectives and evaluating staff. Identifies skills, knowledge, and abilities of employees to enhance company objectives. The position recommends, develops, implements, and evaluates training as well as provides coaching to shape, change, or modify employee and management behavior and improve performance and organizational effectiveness. The position assists staff in achieving Claims objectives in all claim handling and service delivery channels. In addition, the position serves as a communication link between employees, management, and executives and among a variety of business and administrative units. The position provides support in the successful achievement of the Club's objectives.
Job Duties
- Take proactive steps, including technical and claims instruction as well as appropriate coaching, to support the achievement of designated claims and service objectives in all delivery channels. Coach employees; evaluate improvements, and provide further recommendations.
- Assist managers, supervisors and leads in employee skill assessments; researching and analyzing projects/assignments; analyzing business unit shortfalls; recommending developmental action plans for employees, management, and department.
- Research, develop, schedule and conduct information and skill building programs designed for employees. Support training initiatives (and training roll-outs) in classroom and one-on-one with employees ensuring that claims training activities are teaching claims representatives and support staff the characteristics and applications of company products and how to effectively handle claims. Develops training program follow-up to support on-the-job application of information and claims skills delivered during training.
- Maintains continual awareness of claims strategies and objectives, recommends claims training techniques, and consults with executives, senior management, and support departments which will assist in meeting claims goals.
- Assists in providing continuing two-way communications between ET&D and the operating units.
- Perform other duties and responsibilities as assigned or required.
- Analyze individual employee skills and knowledge, including claims handling techniques, identify gaps and provide recommendations to management. Provide one-to-one and group training, as well as seek alternative options and resources for training.
- Most work is performed without direct supervision. On occasion, the Field Development Consultant will seek direction from Supervisor, RAC, Manager, or Regional Manager to resolve complex issues/problems.
- Bachelors Equivalent combination of education and experience
- 4-6 years Claims handling and/or corporate training Required
- Advanced written, verbal, and interpersonal skills required to communicate effectively at all levels within the organization.
- Moderate analytical and quantitative skills required.
- Advanced proficiency with standard IBM PC software including the Microsoft Office products, including Outlook, Word, PowerPoint, Excel, Project, and Access preferred.
- Advanced familiarity with Claims and negotiations techniques, technology, procedures, product, benefits and service, and member/customer relations management required.
- Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
The starting pay range for this position is $72,700 - $96,800 annually.
Remarkable benefits:
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
View Now
7
SAP Training Consultant
10261 New York, New York
SystemsAccountants
Posted 3 days ago
Job Viewed
Job Description
Overview
Our client is seeking an experienced SAP Training Consultant with strong communication and presentation skills to design and deliver training programs for SAP end-users in a retail environment. This role will focus on SAP Financial modules, Inventory Control, and SAP Retail capabilities including Customer Activity Repository (CAR).
Key Responsibilities- Deliver engaging SAP training sessions tailored to retail business users.
- Keep a strong focus on integration components such as SAP Financials (FI/CO) and Inventory Control processes to ensure all users have a strong understanding.
- Provide instruction on T-Codes, process navigation, and productivity tips.
- Train users on the full benefits of SAP CAR, including POS data integration, inventory visibility, and real-time analytics.
- Teach variance analysis, reporting, and retail-specific processes.
- Develop training materials, documentation, and user-friendly reference guides.
- Partner with business and project teams to identify training needs and measure adoption.
- Experience as an SAP Trainer/Consultant in retail environments.
- Strong knowledge of SAP FI/CO, Inventory Control, and SAP CAR.
- Excellent facilitation and communication skills.
- Ability to simplify complex SAP retail processes for business users.
- Candidates within the NYC area should be prepared to work a hybrid schedule but will consider remote candidates who meet all of the requirements
- Mid-Senior level
- Contract
- Training
- Retail Apparel and Fashion
Matawan, NJ $120,000.00-$25,000.00 1 week ago
SAP Integration Lifecycle Management (ILM) Consultant - 100% Remote
SAP Integration Lifecycle Management (ILM) Consultant - 100% Remote
SAP Funds Management Consultant with S/4 HANA - Remote
Edison, NJ 130,000.00- 140,000.00 3 weeks ago
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