2,051 Training Consultant jobs in the United States
Training Consultant
61606 Peoria, Illinois
Caterpillar, Inc.
Posted 1 day ago
Job Viewed
Job Description
**Career Area:**
Product Support
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn't be the Caterpillar we are today. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive. We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as a **Training Consultant** **in Peoria, IL.**
Our **Product Support and Logistics Division (PSLD)** is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. PSLD is responsible for the worldwide distribution of Cat aftermarket parts, integrated logistics, and global service to develop and support our global dealer network and customers.
We're **committed** to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We're exploring new ideas and opportunities - **innovating** to discover the breakthroughs necessary for tomorrow's growth.
Through it all, we are one team ( - creating and delivering world-class components and solutions superior to the competition.
Learn more about the Caterpillar Experience ( .
**Job Summary:**
As a **Training Consultant,** you will develop and deliver training modules and courses for dealers and customer-facing employees to enhance and maintain their job skills in Electric Power Generation. Conduct assessments to validate technical knowledge and skills. This role supports budget development and funding negotiations. Dealer service capability and effectiveness are improved through world-class training on topics such as basic generator set installation and commissioning, operation, construction, and maintenance, as well as advanced paralleling concepts, protectives, controls, transfer switches, switchgear, and electrical troubleshooting and diagnostic procedures.
**Additional Info** :
+ This position requires the candidate to **work a 5 day-a-week schedule in the Peoria, IL office.**
+ **Relocation Offered:** Yes
+ **Sponsorship Offered:** No
+ **Travel:** Up to 25%
**What You Will Do:**
+ Developing and delivering Electric Power (EP) training modules, courses, and programs; ensuring that EP courses and materials are relevant to the organization's customer service processes.
+ Supporting facility equipment and training aids; assisting with installing, upgrading, maintaining, and repairing facility electrical and mechanical equipment; working with contractors and facility managers
+ Gathering EP customer service performance data to measure the success of the training programs; monitoring ROIs and taking appropriate measures to improve training effectiveness.
+ Reviewing and maintaining EP training materials to ensure compliance with organizational policies and procedures.
+ Analyzing new training methods, tools, and content options to determine the feasibility of use and application in future EP customer service training programs.
**What You Have (Required Skills):**
+ **Technical Expertise:** Knowledge and skill with single- and 3-phase AC electrical systems; ability to convey complex electrical concepts to others; ability to work safely within electric power sources and distribution systems; ability to troubleshoot and repair electrical systems; ability to select and apply diagnostic equipment.
+ **Effective Communications** : Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
+ **Customer Focus** : Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
+ **Problem Solving** : Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
**What Will Put You Ahead (Preferred Skills):**
+ **Training Operations:** Knowledge of training processes and procedures; ability to implement training related tasks and programs to ensure smooth daily and strategic training operations.
+ Working knowledge of generator sets and associated control systems
+ Understanding of power factor and electrical loading
+ Proven electrical and electronic troubleshooting skills
+ Understanding of energy storage technologies
+ Understanding of automotive and industrial communications networks
+ Mechanical aptitude with Diesel and gaseous-fueled engines
+ Understanding of rotating equipment alignment and vibration analysis
+ Completion of Caterpillar Instructor Accreditation Program
+ Experience with ET, SIS, and TMI
+ Desktop publishing software experience (InDesign, Illustrator, Photoshop)
+ Previous technical training or expertise in power generation products
**What You Will Get:**
We look forward to welcoming the successful candidate to our dynamic, diverse, and friendly team. We have a culture of openness, autonomy, support, and personal development as well as a continuous drive for improvement.
**Summary Pay Range:**
$95,640.00 - $143,520.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
**Benefits:**
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
+ Medical, dental, and vision benefits*
+ Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
+ 401(k) savings plans*
+ Health Savings Account (HSA)*
+ Flexible Spending Accounts (FSAs)*
+ Health Lifestyle Programs*
+ Employee Assistance Program*
+ Voluntary Benefits and Employee Discounts*
+ Career Development*
+ Incentive bonus*
+ Disability benefits
+ Life Insurance
+ Parental leave
+ Adoption benefits
+ Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Dates:**
October 1, 2025 - October 14, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community ( .
Product Support
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn't be the Caterpillar we are today. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive. We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as a **Training Consultant** **in Peoria, IL.**
Our **Product Support and Logistics Division (PSLD)** is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. PSLD is responsible for the worldwide distribution of Cat aftermarket parts, integrated logistics, and global service to develop and support our global dealer network and customers.
We're **committed** to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We're exploring new ideas and opportunities - **innovating** to discover the breakthroughs necessary for tomorrow's growth.
Through it all, we are one team ( - creating and delivering world-class components and solutions superior to the competition.
Learn more about the Caterpillar Experience ( .
**Job Summary:**
As a **Training Consultant,** you will develop and deliver training modules and courses for dealers and customer-facing employees to enhance and maintain their job skills in Electric Power Generation. Conduct assessments to validate technical knowledge and skills. This role supports budget development and funding negotiations. Dealer service capability and effectiveness are improved through world-class training on topics such as basic generator set installation and commissioning, operation, construction, and maintenance, as well as advanced paralleling concepts, protectives, controls, transfer switches, switchgear, and electrical troubleshooting and diagnostic procedures.
**Additional Info** :
+ This position requires the candidate to **work a 5 day-a-week schedule in the Peoria, IL office.**
+ **Relocation Offered:** Yes
+ **Sponsorship Offered:** No
+ **Travel:** Up to 25%
**What You Will Do:**
+ Developing and delivering Electric Power (EP) training modules, courses, and programs; ensuring that EP courses and materials are relevant to the organization's customer service processes.
+ Supporting facility equipment and training aids; assisting with installing, upgrading, maintaining, and repairing facility electrical and mechanical equipment; working with contractors and facility managers
+ Gathering EP customer service performance data to measure the success of the training programs; monitoring ROIs and taking appropriate measures to improve training effectiveness.
+ Reviewing and maintaining EP training materials to ensure compliance with organizational policies and procedures.
+ Analyzing new training methods, tools, and content options to determine the feasibility of use and application in future EP customer service training programs.
**What You Have (Required Skills):**
+ **Technical Expertise:** Knowledge and skill with single- and 3-phase AC electrical systems; ability to convey complex electrical concepts to others; ability to work safely within electric power sources and distribution systems; ability to troubleshoot and repair electrical systems; ability to select and apply diagnostic equipment.
+ **Effective Communications** : Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
+ **Customer Focus** : Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
+ **Problem Solving** : Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
**What Will Put You Ahead (Preferred Skills):**
+ **Training Operations:** Knowledge of training processes and procedures; ability to implement training related tasks and programs to ensure smooth daily and strategic training operations.
+ Working knowledge of generator sets and associated control systems
+ Understanding of power factor and electrical loading
+ Proven electrical and electronic troubleshooting skills
+ Understanding of energy storage technologies
+ Understanding of automotive and industrial communications networks
+ Mechanical aptitude with Diesel and gaseous-fueled engines
+ Understanding of rotating equipment alignment and vibration analysis
+ Completion of Caterpillar Instructor Accreditation Program
+ Experience with ET, SIS, and TMI
+ Desktop publishing software experience (InDesign, Illustrator, Photoshop)
+ Previous technical training or expertise in power generation products
**What You Will Get:**
We look forward to welcoming the successful candidate to our dynamic, diverse, and friendly team. We have a culture of openness, autonomy, support, and personal development as well as a continuous drive for improvement.
**Summary Pay Range:**
$95,640.00 - $143,520.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
**Benefits:**
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
+ Medical, dental, and vision benefits*
+ Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
+ 401(k) savings plans*
+ Health Savings Account (HSA)*
+ Flexible Spending Accounts (FSAs)*
+ Health Lifestyle Programs*
+ Employee Assistance Program*
+ Voluntary Benefits and Employee Discounts*
+ Career Development*
+ Incentive bonus*
+ Disability benefits
+ Life Insurance
+ Parental leave
+ Adoption benefits
+ Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Dates:**
October 1, 2025 - October 14, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community ( .
View Now
0
Claims Training Consultant
02904 Providence, Rhode Island
ACSC Management Services Inc
Posted today
Job Viewed
Job Description
Claims Training Consultant
Job Summary
This position directs the planning, development and presentation of training programs for ACE Claims staff, field support personnel and management in support of overall Claims and training objectives. Provides specialized support to business unit employees and management in identifying learning objectives and evaluating staff. Identifies skills, knowledge, and abilities of employees to enhance company objectives. The position recommends, develops, implements, and evaluates training as well as provides coaching to shape, change, or modify employee and management behavior and improve performance and organizational effectiveness. The position assists staff in achieving Claims objectives in all claim handling and service delivery channels. In addition, the position serves as a communication link between employees, management, and executives and among a variety of business and administrative units. The position provides support in the successful achievement of the Club's objectives.
Job Duties
Qualifications
The starting pay range for this position is $72,700 - $96,800 annually.
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
Job Summary
This position directs the planning, development and presentation of training programs for ACE Claims staff, field support personnel and management in support of overall Claims and training objectives. Provides specialized support to business unit employees and management in identifying learning objectives and evaluating staff. Identifies skills, knowledge, and abilities of employees to enhance company objectives. The position recommends, develops, implements, and evaluates training as well as provides coaching to shape, change, or modify employee and management behavior and improve performance and organizational effectiveness. The position assists staff in achieving Claims objectives in all claim handling and service delivery channels. In addition, the position serves as a communication link between employees, management, and executives and among a variety of business and administrative units. The position provides support in the successful achievement of the Club's objectives.
Job Duties
- Take proactive steps, including technical and claims instruction as well as appropriate coaching, to support the achievement of designated claims and service objectives in all delivery channels. Coach employees; evaluate improvements, and provide further recommendations.
- Assist managers, supervisors and leads in employee skill assessments; researching and analyzing projects/assignments; analyzing business unit shortfalls; recommending developmental action plans for employees, management, and department.
- Research, develop, schedule and conduct information and skill building programs designed for employees. Support training initiatives (and training roll-outs) in classroom and one-on-one with employees ensuring that claims training activities are teaching claims representatives and support staff the characteristics and applications of company products and how to effectively handle claims. Develops training program follow-up to support on-the-job application of information and claims skills delivered during training.
- Maintains continual awareness of claims strategies and objectives, recommends claims training techniques, and consults with executives, senior management, and support departments which will assist in meeting claims goals.
- Assists in providing continuing two-way communications between ET&D and the operating units.
- Perform other duties and responsibilities as assigned or required.
- Analyze individual employee skills and knowledge, including claims handling techniques, identify gaps and provide recommendations to management. Provide one-to-one and group training, as well as seek alternative options and resources for training.
- Most work is performed without direct supervision. On occasion, the Field Development Consultant will seek direction from Supervisor, RAC, Manager, or Regional Manager to resolve complex issues/problems.
Qualifications
- Bachelors Equivalent combination of education and experience
- 4-6 years Claims handling and/or corporate training Required
- Advanced written, verbal, and interpersonal skills required to communicate effectively at all levels within the organization.
- Moderate analytical and quantitative skills required.
- Advanced proficiency with standard IBM PC software including the Microsoft Office products, including Outlook, Word, PowerPoint, Excel, Project, and Access preferred.
- Advanced familiarity with Claims and negotiations techniques, technology, procedures, product, benefits and service, and member/customer relations management required.
- Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
The starting pay range for this position is $72,700 - $96,800 annually.
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
View Now
1
Claims Training Consultant
02904 Providence, Rhode Island
ACSC Management Services Inc
Posted today
Job Viewed
Job Description
Claims Training Consultant
Job Summary
This position directs the planning, development and presentation of training programs for ACE Claims staff, field support personnel and management in support of overall Claims and training objectives. Provides specialized support to business unit employees and management in identifying learning objectives and evaluating staff. Identifies skills, knowledge, and abilities of employees to enhance company objectives. The position recommends, develops, implements, and evaluates training as well as provides coaching to shape, change, or modify employee and management behavior and improve performance and organizational effectiveness. The position assists staff in achieving Claims objectives in all claim handling and service delivery channels. In addition, the position serves as a communication link between employees, management, and executives and among a variety of business and administrative units. The position provides support in the successful achievement of the Club's objectives.
Job Duties
- Take proactive steps, including technical and claims instruction as well as appropriate coaching, to support the achievement of designated claims and service objectives in all delivery channels. Coach employees; evaluate improvements, and provide further recommendations.
- Assist managers, supervisors and leads in employee skill assessments; researching and analyzing projects/assignments; analyzing business unit shortfalls; recommending developmental action plans for employees, management, and department.
- Research, develop, schedule and conduct information and skill building programs designed for employees. Support training initiatives (and training roll-outs) in classroom and one-on-one with employees ensuring that claims training activities are teaching claims representatives and support staff the characteristics and applications of company products and how to effectively handle claims. Develops training program follow-up to support on-the-job application of information and claims skills delivered during training.
- Maintains continual awareness of claims strategies and objectives, recommends claims training techniques, and consults with executives, senior management, and support departments which will assist in meeting claims goals.
- Assists in providing continuing two-way communications between ET&D and the operating units.
- Perform other duties and responsibilities as assigned or required.
- Analyze individual employee skills and knowledge, including claims handling techniques, identify gaps and provide recommendations to management. Provide one-to-one and group training, as well as seek alternative options and resources for training.
- Most work is performed without direct supervision. On occasion, the Field Development Consultant will seek direction from Supervisor, RAC, Manager, or Regional Manager to resolve complex issues/problems.
Qualifications
- Bachelors Equivalent combination of education and experience
- 4-6 years Claims handling and/or corporate training Required
- Advanced written, verbal, and interpersonal skills required to communicate effectively at all levels within the organization.
- Moderate analytical and quantitative skills required.
- Advanced proficiency with standard IBM PC software including the Microsoft Office products, including Outlook, Word, PowerPoint, Excel, Project, and Access preferred.
- Advanced familiarity with Claims and negotiations techniques, technology, procedures, product, benefits and service, and member/customer relations management required.
- Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
The starting pay range for this position is $72,700 - $96,800 annually.
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
View Now
2
Claims Training Consultant
02904 Providence, Rhode Island
ACSC Management Services Inc
Posted today
Job Viewed
Job Description
Claims Training Consultant
Job Summary
This position directs the planning, development and presentation of training programs for ACE Claims staff, field support personnel and management in support of overall Claims and training objectives. Provides specialized support to business unit employees and management in identifying learning objectives and evaluating staff. Identifies skills, knowledge, and abilities of employees to enhance company objectives. The position recommends, develops, implements, and evaluates training as well as provides coaching to shape, change, or modify employee and management behavior and improve performance and organizational effectiveness. The position assists staff in achieving Claims objectives in all claim handling and service delivery channels. In addition, the position serves as a communication link between employees, management, and executives and among a variety of business and administrative units. The position provides support in the successful achievement of the Club's objectives.
Job Duties
Qualifications
The starting pay range for this position is $72,700 - $96,800 annually.
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
Job Summary
This position directs the planning, development and presentation of training programs for ACE Claims staff, field support personnel and management in support of overall Claims and training objectives. Provides specialized support to business unit employees and management in identifying learning objectives and evaluating staff. Identifies skills, knowledge, and abilities of employees to enhance company objectives. The position recommends, develops, implements, and evaluates training as well as provides coaching to shape, change, or modify employee and management behavior and improve performance and organizational effectiveness. The position assists staff in achieving Claims objectives in all claim handling and service delivery channels. In addition, the position serves as a communication link between employees, management, and executives and among a variety of business and administrative units. The position provides support in the successful achievement of the Club's objectives.
Job Duties
- Take proactive steps, including technical and claims instruction as well as appropriate coaching, to support the achievement of designated claims and service objectives in all delivery channels. Coach employees; evaluate improvements, and provide further recommendations.
- Assist managers, supervisors and leads in employee skill assessments; researching and analyzing projects/assignments; analyzing business unit shortfalls; recommending developmental action plans for employees, management, and department.
- Research, develop, schedule and conduct information and skill building programs designed for employees. Support training initiatives (and training roll-outs) in classroom and one-on-one with employees ensuring that claims training activities are teaching claims representatives and support staff the characteristics and applications of company products and how to effectively handle claims. Develops training program follow-up to support on-the-job application of information and claims skills delivered during training.
- Maintains continual awareness of claims strategies and objectives, recommends claims training techniques, and consults with executives, senior management, and support departments which will assist in meeting claims goals.
- Assists in providing continuing two-way communications between ET&D and the operating units.
- Perform other duties and responsibilities as assigned or required.
- Analyze individual employee skills and knowledge, including claims handling techniques, identify gaps and provide recommendations to management. Provide one-to-one and group training, as well as seek alternative options and resources for training.
- Most work is performed without direct supervision. On occasion, the Field Development Consultant will seek direction from Supervisor, RAC, Manager, or Regional Manager to resolve complex issues/problems.
Qualifications
- Bachelors Equivalent combination of education and experience
- 4-6 years Claims handling and/or corporate training Required
- Advanced written, verbal, and interpersonal skills required to communicate effectively at all levels within the organization.
- Moderate analytical and quantitative skills required.
- Advanced proficiency with standard IBM PC software including the Microsoft Office products, including Outlook, Word, PowerPoint, Excel, Project, and Access preferred.
- Advanced familiarity with Claims and negotiations techniques, technology, procedures, product, benefits and service, and member/customer relations management required.
- Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
The starting pay range for this position is $72,700 - $96,800 annually.
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
View Now
3
Claims Training Consultant
02298 Boston, Massachusetts
ACSC Management Services Inc
Posted 1 day ago
Job Viewed
Job Description
Claims Training Consultant
Job Summary
This position directs the planning, development and presentation of training programs for ACE Claims staff, field support personnel and management in support of overall Claims and training objectives. Provides specialized support to business unit employees and management in identifying learning objectives and evaluating staff. Identifies skills, knowledge, and abilities of employees to enhance company objectives. The position recommends, develops, implements, and evaluates training as well as provides coaching to shape, change, or modify employee and management behavior and improve performance and organizational effectiveness. The position assists staff in achieving Claims objectives in all claim handling and service delivery channels. In addition, the position serves as a communication link between employees, management, and executives and among a variety of business and administrative units. The position provides support in the successful achievement of the Club's objectives.
Job Duties
- Take proactive steps, including technical and claims instruction as well as appropriate coaching, to support the achievement of designated claims and service objectives in all delivery channels. Coach employees; evaluate improvements, and provide further recommendations.
- Assist managers, supervisors and leads in employee skill assessments; researching and analyzing projects/assignments; analyzing business unit shortfalls; recommending developmental action plans for employees, management, and department.
- Research, develop, schedule and conduct information and skill building programs designed for employees. Support training initiatives (and training roll-outs) in classroom and one-on-one with employees ensuring that claims training activities are teaching claims representatives and support staff the characteristics and applications of company products and how to effectively handle claims. Develops training program follow-up to support on-the-job application of information and claims skills delivered during training.
- Maintains continual awareness of claims strategies and objectives, recommends claims training techniques, and consults with executives, senior management, and support departments which will assist in meeting claims goals.
- Assists in providing continuing two-way communications between ET&D and the operating units.
- Perform other duties and responsibilities as assigned or required.
- Analyze individual employee skills and knowledge, including claims handling techniques, identify gaps and provide recommendations to management. Provide one-to-one and group training, as well as seek alternative options and resources for training.
- Most work is performed without direct supervision. On occasion, the Field Development Consultant will seek direction from Supervisor, RAC, Manager, or Regional Manager to resolve complex issues/problems.
- Bachelors Equivalent combination of education and experience
- 4-6 years Claims handling and/or corporate training Required
- Advanced written, verbal, and interpersonal skills required to communicate effectively at all levels within the organization.
- Moderate analytical and quantitative skills required.
- Advanced proficiency with standard IBM PC software including the Microsoft Office products, including Outlook, Word, PowerPoint, Excel, Project, and Access preferred.
- Advanced familiarity with Claims and negotiations techniques, technology, procedures, product, benefits and service, and member/customer relations management required.
- Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
The starting pay range for this position is $72,700 - $96,800 annually.
Remarkable benefits:
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
View Now
4
SAP Training Consultant
10261 New York, New York
SystemsAccountants
Posted 3 days ago
Job Viewed
Job Description
Overview
Our client is seeking an experienced SAP Training Consultant with strong communication and presentation skills to design and deliver training programs for SAP end-users in a retail environment. This role will focus on SAP Financial modules, Inventory Control, and SAP Retail capabilities including Customer Activity Repository (CAR).
Key Responsibilities- Deliver engaging SAP training sessions tailored to retail business users.
- Keep a strong focus on integration components such as SAP Financials (FI/CO) and Inventory Control processes to ensure all users have a strong understanding.
- Provide instruction on T-Codes, process navigation, and productivity tips.
- Train users on the full benefits of SAP CAR, including POS data integration, inventory visibility, and real-time analytics.
- Teach variance analysis, reporting, and retail-specific processes.
- Develop training materials, documentation, and user-friendly reference guides.
- Partner with business and project teams to identify training needs and measure adoption.
- Experience as an SAP Trainer/Consultant in retail environments.
- Strong knowledge of SAP FI/CO, Inventory Control, and SAP CAR.
- Excellent facilitation and communication skills.
- Ability to simplify complex SAP retail processes for business users.
- Candidates within the NYC area should be prepared to work a hybrid schedule but will consider remote candidates who meet all of the requirements
- Mid-Senior level
- Contract
- Training
- Retail Apparel and Fashion
Matawan, NJ $120,000.00-$25,000.00 1 week ago
SAP Integration Lifecycle Management (ILM) Consultant - 100% Remote
SAP Integration Lifecycle Management (ILM) Consultant - 100% Remote
SAP Funds Management Consultant with S/4 HANA - Remote
Edison, NJ 130,000.00- 140,000.00 3 weeks ago
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5
Senior Training Consultant
32232 Jacksonville, Florida
Fiserv
Posted 1 day ago
Job Viewed
Job Description
**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Senior Training Consultant
**What does a successful Training Consultant do at Fiserv?** As a Training Consultant, you will design and deliver impactful learning experiences that support Finxact, Fiserv's next-generation core banking platform. You will manage all aspects of self-service and facilitated training programs using your Finxact subject matter expertise. This includes content development, technical documentation, curriculum design, and delivery. By working closely with leadership and stakeholders, you will drive the adoption of Finxact with a focus on lending solutions.
**What you will do:**
+ Design, develop, facilitate, and maintain Finxact product training programs for employees, partners, and clients.
+ Create and maintain high-quality documentation, including conceptual overviews, step-by-step procedures, technical references, and tutorial materials, to support both internal teams and external clients.
+ Partner with Instructional Design to assist in the design and development of digital content, facilitation, and assessments.
+ Evaluate program feedback and analyze results via performance consulting with Leadership and other stakeholders.
+ Collaborate with dedicated teams and apply strong strategic thinking and analytical skills to interpret requirements and develop training solutions for complex banking functionality.
+ Communicate effectively with stakeholders to ensure information is conveyed efficiently.
+ Perform other related duties as assigned.
**What you will need to have:**
+ 6+ years of experience in the financial services or banking industry, including direct work with core banking platforms or financial technology solutions.
+ 6+ years of experience in lending products or operations, with a strong understanding of lending industry tools, servicing, and regulations.
+ 6+ years of experience in Learning & Development, Business Analysis or similar business function roles.
+ Bachelor's degree in a relevant field such as Education, Business Administration, or Communications, and/or equivalent military experience.
**What would be great to have:**
+ 6+ years of experience working with the Finxact solution.
+ 6+ years of experience with RESTful application programming interfaces (API).
+ 6+ years of experience with content management systems (CMS) or learning management systems (LMS), including administration or day-to-day operations.
+ 6+ years of experience with the software development lifecycle.
+ 6+ years of experience with implementing or supporting the modernization of financial systems in a client-facing organization.
**Sponsorship:**
+ In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future.
**Perks at Work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
**Important information about this role:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity.
+ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
+ All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
**Salary Range**
$75,000.00 - $124,800.00
_These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ._
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Senior Training Consultant
**What does a successful Training Consultant do at Fiserv?** As a Training Consultant, you will design and deliver impactful learning experiences that support Finxact, Fiserv's next-generation core banking platform. You will manage all aspects of self-service and facilitated training programs using your Finxact subject matter expertise. This includes content development, technical documentation, curriculum design, and delivery. By working closely with leadership and stakeholders, you will drive the adoption of Finxact with a focus on lending solutions.
**What you will do:**
+ Design, develop, facilitate, and maintain Finxact product training programs for employees, partners, and clients.
+ Create and maintain high-quality documentation, including conceptual overviews, step-by-step procedures, technical references, and tutorial materials, to support both internal teams and external clients.
+ Partner with Instructional Design to assist in the design and development of digital content, facilitation, and assessments.
+ Evaluate program feedback and analyze results via performance consulting with Leadership and other stakeholders.
+ Collaborate with dedicated teams and apply strong strategic thinking and analytical skills to interpret requirements and develop training solutions for complex banking functionality.
+ Communicate effectively with stakeholders to ensure information is conveyed efficiently.
+ Perform other related duties as assigned.
**What you will need to have:**
+ 6+ years of experience in the financial services or banking industry, including direct work with core banking platforms or financial technology solutions.
+ 6+ years of experience in lending products or operations, with a strong understanding of lending industry tools, servicing, and regulations.
+ 6+ years of experience in Learning & Development, Business Analysis or similar business function roles.
+ Bachelor's degree in a relevant field such as Education, Business Administration, or Communications, and/or equivalent military experience.
**What would be great to have:**
+ 6+ years of experience working with the Finxact solution.
+ 6+ years of experience with RESTful application programming interfaces (API).
+ 6+ years of experience with content management systems (CMS) or learning management systems (LMS), including administration or day-to-day operations.
+ 6+ years of experience with the software development lifecycle.
+ 6+ years of experience with implementing or supporting the modernization of financial systems in a client-facing organization.
**Sponsorship:**
+ In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future.
**Perks at Work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
**Important information about this role:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity.
+ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
+ All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
**Salary Range**
$75,000.00 - $124,800.00
_These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ._
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
View Now
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6
Senior Training Consultant
30009 Alpharetta, Georgia
Fiserv
Posted 2 days ago
Job Viewed
Job Description
**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Senior Training Consultant
**What does a successful Training Consultant do at Fiserv?** As a Training Consultant, you will design and deliver impactful learning experiences that support Finxact, Fiserv's next-generation core banking platform. You will manage all aspects of self-service and facilitated training programs using your Finxact subject matter expertise. This includes content development, technical documentation, curriculum design, and delivery. By working closely with leadership and stakeholders, you will drive the adoption of Finxact with a focus on lending solutions.
**What you will do:**
+ Design, develop, facilitate, and maintain Finxact product training programs for employees, partners, and clients.
+ Create and maintain high-quality documentation, including conceptual overviews, step-by-step procedures, technical references, and tutorial materials, to support both internal teams and external clients.
+ Partner with Instructional Design to assist in the design and development of digital content, facilitation, and assessments.
+ Evaluate program feedback and analyze results via performance consulting with Leadership and other stakeholders.
+ Collaborate with dedicated teams and apply strong strategic thinking and analytical skills to interpret requirements and develop training solutions for complex banking functionality.
+ Communicate effectively with stakeholders to ensure information is conveyed efficiently.
+ Perform other related duties as assigned.
**What you will need to have:**
+ 6+ years of experience in the financial services or banking industry, including direct work with core banking platforms or financial technology solutions.
+ 6+ years of experience in lending products or operations, with a strong understanding of lending industry tools, servicing, and regulations.
+ 6+ years of experience in Learning & Development, Business Analysis or similar business function roles.
+ Bachelor's degree in a relevant field such as Education, Business Administration, or Communications, and/or equivalent military experience.
**What would be great to have:**
+ 6+ years of experience working with the Finxact solution.
+ 6+ years of experience with RESTful application programming interfaces (API).
+ 6+ years of experience with content management systems (CMS) or learning management systems (LMS), including administration or day-to-day operations.
+ 6+ years of experience with the software development lifecycle.
+ 6+ years of experience with implementing or supporting the modernization of financial systems in a client-facing organization.
**Sponsorship:**
+ In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future.
**Perks at Work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
**Important information about this role:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity.
+ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
+ All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
**Salary Range**
$75,000.00 - $124,800.00
_These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ._
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Senior Training Consultant
**What does a successful Training Consultant do at Fiserv?** As a Training Consultant, you will design and deliver impactful learning experiences that support Finxact, Fiserv's next-generation core banking platform. You will manage all aspects of self-service and facilitated training programs using your Finxact subject matter expertise. This includes content development, technical documentation, curriculum design, and delivery. By working closely with leadership and stakeholders, you will drive the adoption of Finxact with a focus on lending solutions.
**What you will do:**
+ Design, develop, facilitate, and maintain Finxact product training programs for employees, partners, and clients.
+ Create and maintain high-quality documentation, including conceptual overviews, step-by-step procedures, technical references, and tutorial materials, to support both internal teams and external clients.
+ Partner with Instructional Design to assist in the design and development of digital content, facilitation, and assessments.
+ Evaluate program feedback and analyze results via performance consulting with Leadership and other stakeholders.
+ Collaborate with dedicated teams and apply strong strategic thinking and analytical skills to interpret requirements and develop training solutions for complex banking functionality.
+ Communicate effectively with stakeholders to ensure information is conveyed efficiently.
+ Perform other related duties as assigned.
**What you will need to have:**
+ 6+ years of experience in the financial services or banking industry, including direct work with core banking platforms or financial technology solutions.
+ 6+ years of experience in lending products or operations, with a strong understanding of lending industry tools, servicing, and regulations.
+ 6+ years of experience in Learning & Development, Business Analysis or similar business function roles.
+ Bachelor's degree in a relevant field such as Education, Business Administration, or Communications, and/or equivalent military experience.
**What would be great to have:**
+ 6+ years of experience working with the Finxact solution.
+ 6+ years of experience with RESTful application programming interfaces (API).
+ 6+ years of experience with content management systems (CMS) or learning management systems (LMS), including administration or day-to-day operations.
+ 6+ years of experience with the software development lifecycle.
+ 6+ years of experience with implementing or supporting the modernization of financial systems in a client-facing organization.
**Sponsorship:**
+ In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future.
**Perks at Work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
**Important information about this role:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity.
+ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
+ All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
**Salary Range**
$75,000.00 - $124,800.00
_These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ._
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
View Now
7
Claims Training Consultant
02904 Fiskeville, Rhode Island
ACSC Management Services Inc
Posted 3 days ago
Job Viewed
Job Description
Claims Training Consultant
Job Summary
This position directs the planning, development and presentation of training programs for ACE Claims staff, field support personnel and management in support of overall Claims and training objectives. Provides specialized support to business unit employees and management in identifying learning objectives and evaluating staff. Identifies skills, knowledge, and abilities of employees to enhance company objectives. The position recommends, develops, implements, and evaluates training as well as provides coaching to shape, change, or modify employee and management behavior and improve performance and organizational effectiveness. The position assists staff in achieving Claims objectives in all claim handling and service delivery channels. In addition, the position serves as a communication link between employees, management, and executives and among a variety of business and administrative units. The position provides support in the successful achievement of the Club's objectives.
Job Duties
- Take proactive steps, including technical and claims instruction as well as appropriate coaching, to support the achievement of designated claims and service objectives in all delivery channels. Coach employees; evaluate improvements, and provide further recommendations.
- Assist managers, supervisors and leads in employee skill assessments; researching and analyzing projects/assignments; analyzing business unit shortfalls; recommending developmental action plans for employees, management, and department.
- Research, develop, schedule and conduct information and skill building programs designed for employees. Support training initiatives (and training roll-outs) in classroom and one-on-one with employees ensuring that claims training activities are teaching claims representatives and support staff the characteristics and applications of company products and how to effectively handle claims. Develops training program follow-up to support on-the-job application of information and claims skills delivered during training.
- Maintains continual awareness of claims strategies and objectives, recommends claims training techniques, and consults with executives, senior management, and support departments which will assist in meeting claims goals.
- Assists in providing continuing two-way communications between ET&D and the operating units.
- Perform other duties and responsibilities as assigned or required.
- Analyze individual employee skills and knowledge, including claims handling techniques, identify gaps and provide recommendations to management. Provide one-to-one and group training, as well as seek alternative options and resources for training.
- Most work is performed without direct supervision. On occasion, the Field Development Consultant will seek direction from Supervisor, RAC, Manager, or Regional Manager to resolve complex issues/problems.
Qualifications
- Bachelors Equivalent combination of education and experience
- 4-6 years Claims handling and/or corporate training Required
- Advanced written, verbal, and interpersonal skills required to communicate effectively at all levels within the organization.
- Moderate analytical and quantitative skills required.
- Advanced proficiency with standard IBM PC software including the Microsoft Office products, including Outlook, Word, PowerPoint, Excel, Project, and Access preferred.
- Advanced familiarity with Claims and negotiations techniques, technology, procedures, product, benefits and service, and member/customer relations management required.
- Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
The starting pay range for this position is $72,700 - $96,800 annually.
Remarkable benefits:
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
Required
Preferred
Job Industries
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8
Senior Training Consultant
07922 Berkeley Heights, New Jersey
Fiserv
Posted 8 days ago
Job Viewed
Job Description
**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Senior Training Consultant
**What does a successful Training Consultant do at Fiserv?** As a Training Consultant, you will design and deliver impactful learning experiences that support Finxact, Fiserv's next-generation core banking platform. You will manage all aspects of self-service and facilitated training programs using your Finxact subject matter expertise. This includes content development, technical documentation, curriculum design, and delivery. By working closely with leadership and stakeholders, you will drive the adoption of Finxact with a focus on lending solutions.
**What you will do:**
+ Design, develop, facilitate, and maintain Finxact product training programs for employees, partners, and clients.
+ Create and maintain high-quality documentation, including conceptual overviews, step-by-step procedures, technical references, and tutorial materials, to support both internal teams and external clients.
+ Partner with Instructional Design to assist in the design and development of digital content, facilitation, and assessments.
+ Evaluate program feedback and analyze results via performance consulting with Leadership and other stakeholders.
+ Collaborate with dedicated teams and apply strong strategic thinking and analytical skills to interpret requirements and develop training solutions for complex banking functionality.
+ Communicate effectively with stakeholders to ensure information is conveyed efficiently.
+ Perform other related duties as assigned.
**What you will need to have:**
+ 6+ years of experience in the financial services or banking industry, including direct work with core banking platforms or financial technology solutions.
+ 6+ years of experience in lending products or operations, with a strong understanding of lending industry tools, servicing, and regulations.
+ 6+ years of experience in Learning & Development, Business Analysis or similar business function roles.
+ Bachelor's degree in a relevant field such as Education, Business Administration, or Communications, and/or equivalent military experience.
**What would be great to have:**
+ 6+ years of experience working with the Finxact solution.
+ 6+ years of experience with RESTful application programming interfaces (API).
+ 6+ years of experience with content management systems (CMS) or learning management systems (LMS), including administration or day-to-day operations.
+ 6+ years of experience with the software development lifecycle.
+ 6+ years of experience with implementing or supporting the modernization of financial systems in a client-facing organization.
**Sponsorship:**
+ In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future.
**Perks at Work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
**Important information about this role:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity.
+ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
+ All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
**Salary Range**
$75,000.00 - $124,800.00
_These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ._
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Senior Training Consultant
**What does a successful Training Consultant do at Fiserv?** As a Training Consultant, you will design and deliver impactful learning experiences that support Finxact, Fiserv's next-generation core banking platform. You will manage all aspects of self-service and facilitated training programs using your Finxact subject matter expertise. This includes content development, technical documentation, curriculum design, and delivery. By working closely with leadership and stakeholders, you will drive the adoption of Finxact with a focus on lending solutions.
**What you will do:**
+ Design, develop, facilitate, and maintain Finxact product training programs for employees, partners, and clients.
+ Create and maintain high-quality documentation, including conceptual overviews, step-by-step procedures, technical references, and tutorial materials, to support both internal teams and external clients.
+ Partner with Instructional Design to assist in the design and development of digital content, facilitation, and assessments.
+ Evaluate program feedback and analyze results via performance consulting with Leadership and other stakeholders.
+ Collaborate with dedicated teams and apply strong strategic thinking and analytical skills to interpret requirements and develop training solutions for complex banking functionality.
+ Communicate effectively with stakeholders to ensure information is conveyed efficiently.
+ Perform other related duties as assigned.
**What you will need to have:**
+ 6+ years of experience in the financial services or banking industry, including direct work with core banking platforms or financial technology solutions.
+ 6+ years of experience in lending products or operations, with a strong understanding of lending industry tools, servicing, and regulations.
+ 6+ years of experience in Learning & Development, Business Analysis or similar business function roles.
+ Bachelor's degree in a relevant field such as Education, Business Administration, or Communications, and/or equivalent military experience.
**What would be great to have:**
+ 6+ years of experience working with the Finxact solution.
+ 6+ years of experience with RESTful application programming interfaces (API).
+ 6+ years of experience with content management systems (CMS) or learning management systems (LMS), including administration or day-to-day operations.
+ 6+ years of experience with the software development lifecycle.
+ 6+ years of experience with implementing or supporting the modernization of financial systems in a client-facing organization.
**Sponsorship:**
+ In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future.
**Perks at Work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
**Important information about this role:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity.
+ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
+ All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
**Salary Range**
$75,000.00 - $124,800.00
_These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ._
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
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