673 Training Design jobs in the United States
Senior Manager - Training Design
85067 Phoenix, Arizona
American Express
Posted today
Job Viewed
Job Description
**Description**
You Lead the Way. We've Got Your Back
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.
**Role Description:**
American Express continues to invest in enterprise data management, and as part of the journey, the Enterprise Data Office is seeking a Senior Manager to lead the instructional design and development of training offerings that will enable our enterprise-wide data management transformation.
**Primary Responsibilities:**
+ Learning Needs, Audience Alignment & Stakeholder Partnership
+ Conduct learning needs analyses and gap assessments - define learner personas, and map tailored journey paths that align with data-management related role roles and skills gaps
+ Partner with business and technology leaders to ensure the right audiences are targeted and enrolled in programs aligned to their roles and learning needs.
+ Instructional Design, Content Development & Program Delivery
+ Lead the end-to-end design and development of training programs, from design documents, outlines, and storyboards through final delivery.
+ Collaborate with subject matter experts and stakeholders across the Enterprise Data Office and business units to design, develop, and maintain engaging learning assets across multiple modalities (e-learning modules, workshops, instructor-led sessions, videos, interactive workbooks, scenario-based simulations, etc.)
+ Translate complex data management topics into clear, accessible, and engaging training content
+ Standards, Governance & Quality
+ Formalize and standardize the end-to-end process for learning asset development across the EDO - including design documentation, outlines, storyboards, and review cycles to ensure consistency, efficiency, and quality across all training modalities (e-learning, instructor-led, and blended)
+ Establish and oversee instructional design process (ADDIE) and standards
+ Ensure content is consistent, scalable, and follows QA standards
+ Manage the administration and reporting of required and regulatory learning programs.
+ Measurement & Continuous Improvement
+ Use insights and feedback to refine learning experiences and ensure alignment with business objectives
**Minimum Requirements:**
+ 6 years of relevant experience related to instructional design frameworks (ADDIE) consistent with adult learning theories
+ Proven ability to translate complex and/or technical concepts into engaging and accessible training content for diverse audiences
+ Hands-on experience creating learning assets across modalities (e-learning, instructor-led sessions, videos, interactive workbooks, scenario-based simulations, etc.)
+ Proficiency in Articulate Storyline
+ Bachelor's degree.
**Preferred Qualifications:**
+ Instructional Design & Content Development
+ Proficiency with additional development tools such as Adobe Captivate, Camtasia, and/or Rise.
+ Advanced ability to design innovative content that engages diverse audiences and learning styles across multiple modalities (e-learning, quick reference guides, videos, instructor-led), ensuring ADA compliance.
+ Strong writing, editing, and instructional design skills, including experience designing quizzes, simulations, and assessments.
+ Knowledge and application of current and emerging learning and development trends.
+ Project & Delivery Management
+ Experience managing critical, time-sensitive deliverables in fast-paced environments.
+ Detail oriented with a high degree of personal accountability; strong self-starter with an ability to autonomously multi-task and meet competing deadlines.
+ Stakeholder Leadership & Collaboration
+ Demonstrated ability to lead, influence, and motivate stakeholders across levels and functions without direct authority.
+ Excellent communication skills with the ability to simplify and articulate complex concepts for diverse audiences.
+ Industry Knowledge & Adaptability
+ Experience working in large U.S. and/or global financial institutions.
+ Comfort operating in ambiguous environments, using structure, prioritization, and influence to drive clarity and keep work on track.
+ Proven ability to lead, influence and motivate stakeholders within and outside of your direct authority to achieve aggressive goals.Guardian
**Qualifications**
Salary Range: $123,000.00 to $215,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
**Job:** Data Mgmt and Analytics
**Primary Location:** US-North Carolina-Amex - for internal use only
**Other Locations:** US-Arizona-Phoenix, US-New York-New York
**Schedule** Full-time
**Req ID:**
You Lead the Way. We've Got Your Back
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.
**Role Description:**
American Express continues to invest in enterprise data management, and as part of the journey, the Enterprise Data Office is seeking a Senior Manager to lead the instructional design and development of training offerings that will enable our enterprise-wide data management transformation.
**Primary Responsibilities:**
+ Learning Needs, Audience Alignment & Stakeholder Partnership
+ Conduct learning needs analyses and gap assessments - define learner personas, and map tailored journey paths that align with data-management related role roles and skills gaps
+ Partner with business and technology leaders to ensure the right audiences are targeted and enrolled in programs aligned to their roles and learning needs.
+ Instructional Design, Content Development & Program Delivery
+ Lead the end-to-end design and development of training programs, from design documents, outlines, and storyboards through final delivery.
+ Collaborate with subject matter experts and stakeholders across the Enterprise Data Office and business units to design, develop, and maintain engaging learning assets across multiple modalities (e-learning modules, workshops, instructor-led sessions, videos, interactive workbooks, scenario-based simulations, etc.)
+ Translate complex data management topics into clear, accessible, and engaging training content
+ Standards, Governance & Quality
+ Formalize and standardize the end-to-end process for learning asset development across the EDO - including design documentation, outlines, storyboards, and review cycles to ensure consistency, efficiency, and quality across all training modalities (e-learning, instructor-led, and blended)
+ Establish and oversee instructional design process (ADDIE) and standards
+ Ensure content is consistent, scalable, and follows QA standards
+ Manage the administration and reporting of required and regulatory learning programs.
+ Measurement & Continuous Improvement
+ Use insights and feedback to refine learning experiences and ensure alignment with business objectives
**Minimum Requirements:**
+ 6 years of relevant experience related to instructional design frameworks (ADDIE) consistent with adult learning theories
+ Proven ability to translate complex and/or technical concepts into engaging and accessible training content for diverse audiences
+ Hands-on experience creating learning assets across modalities (e-learning, instructor-led sessions, videos, interactive workbooks, scenario-based simulations, etc.)
+ Proficiency in Articulate Storyline
+ Bachelor's degree.
**Preferred Qualifications:**
+ Instructional Design & Content Development
+ Proficiency with additional development tools such as Adobe Captivate, Camtasia, and/or Rise.
+ Advanced ability to design innovative content that engages diverse audiences and learning styles across multiple modalities (e-learning, quick reference guides, videos, instructor-led), ensuring ADA compliance.
+ Strong writing, editing, and instructional design skills, including experience designing quizzes, simulations, and assessments.
+ Knowledge and application of current and emerging learning and development trends.
+ Project & Delivery Management
+ Experience managing critical, time-sensitive deliverables in fast-paced environments.
+ Detail oriented with a high degree of personal accountability; strong self-starter with an ability to autonomously multi-task and meet competing deadlines.
+ Stakeholder Leadership & Collaboration
+ Demonstrated ability to lead, influence, and motivate stakeholders across levels and functions without direct authority.
+ Excellent communication skills with the ability to simplify and articulate complex concepts for diverse audiences.
+ Industry Knowledge & Adaptability
+ Experience working in large U.S. and/or global financial institutions.
+ Comfort operating in ambiguous environments, using structure, prioritization, and influence to drive clarity and keep work on track.
+ Proven ability to lead, influence and motivate stakeholders within and outside of your direct authority to achieve aggressive goals.Guardian
**Qualifications**
Salary Range: $123,000.00 to $215,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
**Job:** Data Mgmt and Analytics
**Primary Location:** US-North Carolina-Amex - for internal use only
**Other Locations:** US-Arizona-Phoenix, US-New York-New York
**Schedule** Full-time
**Req ID:**
View Now
0
Training Design and Coordinator
11794 Stony Brook, New York
Stony Brook University
Posted today
Job Viewed
Job Description
Training Design and Coordinator
**Required Qualifications (as evidenced by an attached resume):**
Bachelor's degree (foreign equivalent or higher). Three (3) years of full time experience with creating training materials, online content development, or instructional development. Experience with designing and developing engaging online training modules using multimedia and interactive elements. Experience with adult learning principles and instructional design methodologies. Experience working with Learning Management Systems (LMS).
**Preferred Qualifications:**
Bachelor's degree (foreign equivalent or higher) in Instructional Design, Educational Technology, Adult Learning, Communications, or a related field. Experience developing compliance-related online training content on Title VII, Title IX, ADA, Sexual Harassment Prevention, or diversity and inclusion. Experience with e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Rise 360). Experience with video production and editing for online learning. Experience conducting needs assessments and evaluating training program effectiveness. Certification in instructional design, e-learning development, or related areas (e.g., CPLP, Certified E-Learning Professional). Experience with accessibility standards and best practices for online learning content (WCAG, Section 508). Experience with the subject matter related to equity, access, and a working understanding of Title VI, Title VII, Title IX, ADA, and Sexual Harassment Prevention principles. Experience delivering in-person or web-based training on company policies, including relevant laws and regulations. Experience with project management methodologies for content development projects.
**Brief Description of Duties:**
The Training Design and Coordinator is responsible for the design, development, and delivery of training programs that advance the University's strategic initiatives and ensure compliance with state, federal, and SUNY system requirements. The incumbent exercises independent judgment in reviewing and handling sensitive matters-including labor relations issues, student conduct information, and pending discrimination or harassment cases-to identify training needs and implement responsive, legally compliant training solutions. This role requires collaboration with senior administrators, legal counsel, and compliance offices to ensure training programs align with institutional priorities while maintaining the highest level of confidentiality. Incumbent must have excellent written and verbal communication skills, with the ability to clearly convey complex information in a concise and engaging manner online.
**Training Development & Instructional Design**
+ Design, develop, and maintain accessible, interactive online training content that incorporates multimedia resources.
+ Develop training materials on critical topics such as discrimination complaints, accommodation requests, sexual harassment prevention, sexual violence response, and diversity and inclusion. Ensure training is legally compliant, pedagogically sound, and reflective of current SUNY and University priorities.
**Needs Assessment & Strategic Planning**
+ Collaborate with the Training Manager to assess and anticipate training needs based on institutional initiatives, SUNY directives, and evolving legal requirements.
+ Review sensitive employee relations matters, grievance information, and student data to shape training priorities.
+ Contribute to long-term training strategies that promote compliance and organizational effectiveness.
**Collaboration & Consultation**
+ Partner with subject matter experts and campus stakeholders to ensure training content is accurate, current, and responsive to institutional needs.
+ Work closely with offices such as Employee and Labor Relations, Human Resources, Student Conduct, General Counsel, and Accessibility Support on pending ADA, Title VII, and Title IX matters to develop targeted training interventions.
+ Serve as the primary point of contact for faculty, staff, and students regarding training requirements, access, technical issues, and related policy questions.
**Research & Special Projects**
+ Conduct research on laws, regulations, and best practices related to Title IX, Title VII, ADA, and other compliance areas.
+ Develop special projects that support institutional priorities and SUNY system initiatives.
**Course Maintenance & Quality Assurance**
+ Evaluate training program effectiveness through participant feedback, performance metrics, and compliance outcomes.
+ Revise and update training content regularly to maintain accuracy, relevance, and learner engagement.
+ Maintain a calendar to ensure timely course updates, reminders, and compliance deadlines.
**Reporting & Records Management**
+ Track and maintain records of training participation, outcomes, and revisions.
+ Generate reports on training compliance, course effectiveness, and institutional training trends. Provide compliance data to supervisors regarding employees who are not meeting mandatory training requirements.
**Learning Management System (LMS) Administration**
+ Assist with the administration of the University's LMS, including uploading courses, troubleshooting access issues, and identifying system enhancements to improve learner experience.
Other duties or projects as assigned as appropriate to rank and departmental mission.
**Special Notes:**
This is a Management Confidential position. This is a full time appointment. FLSA Exempt position, not eligible for the overtime provisions of the FLSA. Minimum salary threshold must be met to maintain FLSA exemption.
For this position, we are unable to sponsor candidates for work visas.
Resume/CV and cover letter should be included with the online application.
**_Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws._**
If you need a disability-related accommodation, please call the university Office of Equity and Access (OEA) at or visit OEA ( .
_In accordance with the Title II Crime Awareness and Security Act_ a _copy of our crime statistics can be viewed_ here ( _._
Visit our WHY WORK HERE ( page to learn about the **total rewards** we offer.
#LI-ES1
**Job Number:**
**Official Job Title:** : University Affirmative Action Assistant
**Job Field** : Administrative & Professional (non-Clinical)
**Primary Location** : US-NY-Stony Brook
**Department/Hiring Area:** : Office of Equity and Access
**Schedule** : Full-time
**Shift** : Day Shift **Shift Hours:** : 8:30 a.m. - 5:00 p.m :
**Posting Start Date** : Oct 2, 2025
**Posting End Date** : Oct 16, 2025, 10:59:00 PM
**Salary:** : $80,000-$86,153
**Appointment Type:** : Term
**Salary Grade:** : MP5
**SBU Area:** : Stony Brook University
**Req ID:**
**Required Qualifications (as evidenced by an attached resume):**
Bachelor's degree (foreign equivalent or higher). Three (3) years of full time experience with creating training materials, online content development, or instructional development. Experience with designing and developing engaging online training modules using multimedia and interactive elements. Experience with adult learning principles and instructional design methodologies. Experience working with Learning Management Systems (LMS).
**Preferred Qualifications:**
Bachelor's degree (foreign equivalent or higher) in Instructional Design, Educational Technology, Adult Learning, Communications, or a related field. Experience developing compliance-related online training content on Title VII, Title IX, ADA, Sexual Harassment Prevention, or diversity and inclusion. Experience with e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Rise 360). Experience with video production and editing for online learning. Experience conducting needs assessments and evaluating training program effectiveness. Certification in instructional design, e-learning development, or related areas (e.g., CPLP, Certified E-Learning Professional). Experience with accessibility standards and best practices for online learning content (WCAG, Section 508). Experience with the subject matter related to equity, access, and a working understanding of Title VI, Title VII, Title IX, ADA, and Sexual Harassment Prevention principles. Experience delivering in-person or web-based training on company policies, including relevant laws and regulations. Experience with project management methodologies for content development projects.
**Brief Description of Duties:**
The Training Design and Coordinator is responsible for the design, development, and delivery of training programs that advance the University's strategic initiatives and ensure compliance with state, federal, and SUNY system requirements. The incumbent exercises independent judgment in reviewing and handling sensitive matters-including labor relations issues, student conduct information, and pending discrimination or harassment cases-to identify training needs and implement responsive, legally compliant training solutions. This role requires collaboration with senior administrators, legal counsel, and compliance offices to ensure training programs align with institutional priorities while maintaining the highest level of confidentiality. Incumbent must have excellent written and verbal communication skills, with the ability to clearly convey complex information in a concise and engaging manner online.
**Training Development & Instructional Design**
+ Design, develop, and maintain accessible, interactive online training content that incorporates multimedia resources.
+ Develop training materials on critical topics such as discrimination complaints, accommodation requests, sexual harassment prevention, sexual violence response, and diversity and inclusion. Ensure training is legally compliant, pedagogically sound, and reflective of current SUNY and University priorities.
**Needs Assessment & Strategic Planning**
+ Collaborate with the Training Manager to assess and anticipate training needs based on institutional initiatives, SUNY directives, and evolving legal requirements.
+ Review sensitive employee relations matters, grievance information, and student data to shape training priorities.
+ Contribute to long-term training strategies that promote compliance and organizational effectiveness.
**Collaboration & Consultation**
+ Partner with subject matter experts and campus stakeholders to ensure training content is accurate, current, and responsive to institutional needs.
+ Work closely with offices such as Employee and Labor Relations, Human Resources, Student Conduct, General Counsel, and Accessibility Support on pending ADA, Title VII, and Title IX matters to develop targeted training interventions.
+ Serve as the primary point of contact for faculty, staff, and students regarding training requirements, access, technical issues, and related policy questions.
**Research & Special Projects**
+ Conduct research on laws, regulations, and best practices related to Title IX, Title VII, ADA, and other compliance areas.
+ Develop special projects that support institutional priorities and SUNY system initiatives.
**Course Maintenance & Quality Assurance**
+ Evaluate training program effectiveness through participant feedback, performance metrics, and compliance outcomes.
+ Revise and update training content regularly to maintain accuracy, relevance, and learner engagement.
+ Maintain a calendar to ensure timely course updates, reminders, and compliance deadlines.
**Reporting & Records Management**
+ Track and maintain records of training participation, outcomes, and revisions.
+ Generate reports on training compliance, course effectiveness, and institutional training trends. Provide compliance data to supervisors regarding employees who are not meeting mandatory training requirements.
**Learning Management System (LMS) Administration**
+ Assist with the administration of the University's LMS, including uploading courses, troubleshooting access issues, and identifying system enhancements to improve learner experience.
Other duties or projects as assigned as appropriate to rank and departmental mission.
**Special Notes:**
This is a Management Confidential position. This is a full time appointment. FLSA Exempt position, not eligible for the overtime provisions of the FLSA. Minimum salary threshold must be met to maintain FLSA exemption.
For this position, we are unable to sponsor candidates for work visas.
Resume/CV and cover letter should be included with the online application.
**_Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws._**
If you need a disability-related accommodation, please call the university Office of Equity and Access (OEA) at or visit OEA ( .
_In accordance with the Title II Crime Awareness and Security Act_ a _copy of our crime statistics can be viewed_ here ( _._
Visit our WHY WORK HERE ( page to learn about the **total rewards** we offer.
#LI-ES1
**Job Number:**
**Official Job Title:** : University Affirmative Action Assistant
**Job Field** : Administrative & Professional (non-Clinical)
**Primary Location** : US-NY-Stony Brook
**Department/Hiring Area:** : Office of Equity and Access
**Schedule** : Full-time
**Shift** : Day Shift **Shift Hours:** : 8:30 a.m. - 5:00 p.m :
**Posting Start Date** : Oct 2, 2025
**Posting End Date** : Oct 16, 2025, 10:59:00 PM
**Salary:** : $80,000-$86,153
**Appointment Type:** : Term
**Salary Grade:** : MP5
**SBU Area:** : Stony Brook University
**Req ID:**
View Now
1
Senior Manager - Training Design
North Carolina, North Carolina
American Express
Posted 1 day ago
Job Viewed
Job Description
**Description**
You Lead the Way. We've Got Your Back
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.
**Role Description:**
American Express continues to invest in enterprise data management, and as part of the journey, the Enterprise Data Office is seeking a Senior Manager to lead the instructional design and development of training offerings that will enable our enterprise-wide data management transformation.
**Primary Responsibilities:**
+ Learning Needs, Audience Alignment & Stakeholder Partnership
+ Conduct learning needs analyses and gap assessments - define learner personas, and map tailored journey paths that align with data-management related role roles and skills gaps
+ Partner with business and technology leaders to ensure the right audiences are targeted and enrolled in programs aligned to their roles and learning needs.
+ Instructional Design, Content Development & Program Delivery
+ Lead the end-to-end design and development of training programs, from design documents, outlines, and storyboards through final delivery.
+ Collaborate with subject matter experts and stakeholders across the Enterprise Data Office and business units to design, develop, and maintain engaging learning assets across multiple modalities (e-learning modules, workshops, instructor-led sessions, videos, interactive workbooks, scenario-based simulations, etc.)
+ Translate complex data management topics into clear, accessible, and engaging training content
+ Standards, Governance & Quality
+ Formalize and standardize the end-to-end process for learning asset development across the EDO - including design documentation, outlines, storyboards, and review cycles to ensure consistency, efficiency, and quality across all training modalities (e-learning, instructor-led, and blended)
+ Establish and oversee instructional design process (ADDIE) and standards
+ Ensure content is consistent, scalable, and follows QA standards
+ Manage the administration and reporting of required and regulatory learning programs.
+ Measurement & Continuous Improvement
+ Use insights and feedback to refine learning experiences and ensure alignment with business objectives
**Minimum Requirements:**
+ 6 years of relevant experience related to instructional design frameworks (ADDIE) consistent with adult learning theories
+ Proven ability to translate complex and/or technical concepts into engaging and accessible training content for diverse audiences
+ Hands-on experience creating learning assets across modalities (e-learning, instructor-led sessions, videos, interactive workbooks, scenario-based simulations, etc.)
+ Proficiency in Articulate Storyline
+ Bachelor's degree.
**Preferred Qualifications:**
+ Instructional Design & Content Development
+ Proficiency with additional development tools such as Adobe Captivate, Camtasia, and/or Rise.
+ Advanced ability to design innovative content that engages diverse audiences and learning styles across multiple modalities (e-learning, quick reference guides, videos, instructor-led), ensuring ADA compliance.
+ Strong writing, editing, and instructional design skills, including experience designing quizzes, simulations, and assessments.
+ Knowledge and application of current and emerging learning and development trends.
+ Project & Delivery Management
+ Experience managing critical, time-sensitive deliverables in fast-paced environments.
+ Detail oriented with a high degree of personal accountability; strong self-starter with an ability to autonomously multi-task and meet competing deadlines.
+ Stakeholder Leadership & Collaboration
+ Demonstrated ability to lead, influence, and motivate stakeholders across levels and functions without direct authority.
+ Excellent communication skills with the ability to simplify and articulate complex concepts for diverse audiences.
+ Industry Knowledge & Adaptability
+ Experience working in large U.S. and/or global financial institutions.
+ Comfort operating in ambiguous environments, using structure, prioritization, and influence to drive clarity and keep work on track.
+ Proven ability to lead, influence and motivate stakeholders within and outside of your direct authority to achieve aggressive goals.Guardian
**Qualifications**
Salary Range: $123,000.00 to $215,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
**Job:** Data Mgmt and Analytics
**Primary Location:** US-North Carolina-Amex - for internal use only
**Other Locations:** US-Arizona-Phoenix, US-New York-New York
**Schedule** Full-time
**Req ID:**
You Lead the Way. We've Got Your Back
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.
**Role Description:**
American Express continues to invest in enterprise data management, and as part of the journey, the Enterprise Data Office is seeking a Senior Manager to lead the instructional design and development of training offerings that will enable our enterprise-wide data management transformation.
**Primary Responsibilities:**
+ Learning Needs, Audience Alignment & Stakeholder Partnership
+ Conduct learning needs analyses and gap assessments - define learner personas, and map tailored journey paths that align with data-management related role roles and skills gaps
+ Partner with business and technology leaders to ensure the right audiences are targeted and enrolled in programs aligned to their roles and learning needs.
+ Instructional Design, Content Development & Program Delivery
+ Lead the end-to-end design and development of training programs, from design documents, outlines, and storyboards through final delivery.
+ Collaborate with subject matter experts and stakeholders across the Enterprise Data Office and business units to design, develop, and maintain engaging learning assets across multiple modalities (e-learning modules, workshops, instructor-led sessions, videos, interactive workbooks, scenario-based simulations, etc.)
+ Translate complex data management topics into clear, accessible, and engaging training content
+ Standards, Governance & Quality
+ Formalize and standardize the end-to-end process for learning asset development across the EDO - including design documentation, outlines, storyboards, and review cycles to ensure consistency, efficiency, and quality across all training modalities (e-learning, instructor-led, and blended)
+ Establish and oversee instructional design process (ADDIE) and standards
+ Ensure content is consistent, scalable, and follows QA standards
+ Manage the administration and reporting of required and regulatory learning programs.
+ Measurement & Continuous Improvement
+ Use insights and feedback to refine learning experiences and ensure alignment with business objectives
**Minimum Requirements:**
+ 6 years of relevant experience related to instructional design frameworks (ADDIE) consistent with adult learning theories
+ Proven ability to translate complex and/or technical concepts into engaging and accessible training content for diverse audiences
+ Hands-on experience creating learning assets across modalities (e-learning, instructor-led sessions, videos, interactive workbooks, scenario-based simulations, etc.)
+ Proficiency in Articulate Storyline
+ Bachelor's degree.
**Preferred Qualifications:**
+ Instructional Design & Content Development
+ Proficiency with additional development tools such as Adobe Captivate, Camtasia, and/or Rise.
+ Advanced ability to design innovative content that engages diverse audiences and learning styles across multiple modalities (e-learning, quick reference guides, videos, instructor-led), ensuring ADA compliance.
+ Strong writing, editing, and instructional design skills, including experience designing quizzes, simulations, and assessments.
+ Knowledge and application of current and emerging learning and development trends.
+ Project & Delivery Management
+ Experience managing critical, time-sensitive deliverables in fast-paced environments.
+ Detail oriented with a high degree of personal accountability; strong self-starter with an ability to autonomously multi-task and meet competing deadlines.
+ Stakeholder Leadership & Collaboration
+ Demonstrated ability to lead, influence, and motivate stakeholders across levels and functions without direct authority.
+ Excellent communication skills with the ability to simplify and articulate complex concepts for diverse audiences.
+ Industry Knowledge & Adaptability
+ Experience working in large U.S. and/or global financial institutions.
+ Comfort operating in ambiguous environments, using structure, prioritization, and influence to drive clarity and keep work on track.
+ Proven ability to lead, influence and motivate stakeholders within and outside of your direct authority to achieve aggressive goals.Guardian
**Qualifications**
Salary Range: $123,000.00 to $215,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
**Job:** Data Mgmt and Analytics
**Primary Location:** US-North Carolina-Amex - for internal use only
**Other Locations:** US-Arizona-Phoenix, US-New York-New York
**Schedule** Full-time
**Req ID:**
View Now
2
Senior Manager - Training Design
10176 New York, New York
American Express
Posted 1 day ago
Job Viewed
Job Description
**Description**
You Lead the Way. We've Got Your Back
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.
**Role Description:**
American Express continues to invest in enterprise data management, and as part of the journey, the Enterprise Data Office is seeking a Senior Manager to lead the instructional design and development of training offerings that will enable our enterprise-wide data management transformation.
**Primary Responsibilities:**
+ Learning Needs, Audience Alignment & Stakeholder Partnership
+ Conduct learning needs analyses and gap assessments - define learner personas, and map tailored journey paths that align with data-management related role roles and skills gaps
+ Partner with business and technology leaders to ensure the right audiences are targeted and enrolled in programs aligned to their roles and learning needs.
+ Instructional Design, Content Development & Program Delivery
+ Lead the end-to-end design and development of training programs, from design documents, outlines, and storyboards through final delivery.
+ Collaborate with subject matter experts and stakeholders across the Enterprise Data Office and business units to design, develop, and maintain engaging learning assets across multiple modalities (e-learning modules, workshops, instructor-led sessions, videos, interactive workbooks, scenario-based simulations, etc.)
+ Translate complex data management topics into clear, accessible, and engaging training content
+ Standards, Governance & Quality
+ Formalize and standardize the end-to-end process for learning asset development across the EDO - including design documentation, outlines, storyboards, and review cycles to ensure consistency, efficiency, and quality across all training modalities (e-learning, instructor-led, and blended)
+ Establish and oversee instructional design process (ADDIE) and standards
+ Ensure content is consistent, scalable, and follows QA standards
+ Manage the administration and reporting of required and regulatory learning programs.
+ Measurement & Continuous Improvement
+ Use insights and feedback to refine learning experiences and ensure alignment with business objectives
**Minimum Requirements:**
+ 6 years of relevant experience related to instructional design frameworks (ADDIE) consistent with adult learning theories
+ Proven ability to translate complex and/or technical concepts into engaging and accessible training content for diverse audiences
+ Hands-on experience creating learning assets across modalities (e-learning, instructor-led sessions, videos, interactive workbooks, scenario-based simulations, etc.)
+ Proficiency in Articulate Storyline
+ Bachelor's degree.
**Preferred Qualifications:**
+ Instructional Design & Content Development
+ Proficiency with additional development tools such as Adobe Captivate, Camtasia, and/or Rise.
+ Advanced ability to design innovative content that engages diverse audiences and learning styles across multiple modalities (e-learning, quick reference guides, videos, instructor-led), ensuring ADA compliance.
+ Strong writing, editing, and instructional design skills, including experience designing quizzes, simulations, and assessments.
+ Knowledge and application of current and emerging learning and development trends.
+ Project & Delivery Management
+ Experience managing critical, time-sensitive deliverables in fast-paced environments.
+ Detail oriented with a high degree of personal accountability; strong self-starter with an ability to autonomously multi-task and meet competing deadlines.
+ Stakeholder Leadership & Collaboration
+ Demonstrated ability to lead, influence, and motivate stakeholders across levels and functions without direct authority.
+ Excellent communication skills with the ability to simplify and articulate complex concepts for diverse audiences.
+ Industry Knowledge & Adaptability
+ Experience working in large U.S. and/or global financial institutions.
+ Comfort operating in ambiguous environments, using structure, prioritization, and influence to drive clarity and keep work on track.
+ Proven ability to lead, influence and motivate stakeholders within and outside of your direct authority to achieve aggressive goals.Guardian
**Qualifications**
Salary Range: $123,000.00 to $215,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
**Job:** Data Mgmt and Analytics
**Primary Location:** US-North Carolina-Amex - for internal use only
**Other Locations:** US-Arizona-Phoenix, US-New York-New York
**Schedule** Full-time
**Req ID:**
You Lead the Way. We've Got Your Back
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.
**Role Description:**
American Express continues to invest in enterprise data management, and as part of the journey, the Enterprise Data Office is seeking a Senior Manager to lead the instructional design and development of training offerings that will enable our enterprise-wide data management transformation.
**Primary Responsibilities:**
+ Learning Needs, Audience Alignment & Stakeholder Partnership
+ Conduct learning needs analyses and gap assessments - define learner personas, and map tailored journey paths that align with data-management related role roles and skills gaps
+ Partner with business and technology leaders to ensure the right audiences are targeted and enrolled in programs aligned to their roles and learning needs.
+ Instructional Design, Content Development & Program Delivery
+ Lead the end-to-end design and development of training programs, from design documents, outlines, and storyboards through final delivery.
+ Collaborate with subject matter experts and stakeholders across the Enterprise Data Office and business units to design, develop, and maintain engaging learning assets across multiple modalities (e-learning modules, workshops, instructor-led sessions, videos, interactive workbooks, scenario-based simulations, etc.)
+ Translate complex data management topics into clear, accessible, and engaging training content
+ Standards, Governance & Quality
+ Formalize and standardize the end-to-end process for learning asset development across the EDO - including design documentation, outlines, storyboards, and review cycles to ensure consistency, efficiency, and quality across all training modalities (e-learning, instructor-led, and blended)
+ Establish and oversee instructional design process (ADDIE) and standards
+ Ensure content is consistent, scalable, and follows QA standards
+ Manage the administration and reporting of required and regulatory learning programs.
+ Measurement & Continuous Improvement
+ Use insights and feedback to refine learning experiences and ensure alignment with business objectives
**Minimum Requirements:**
+ 6 years of relevant experience related to instructional design frameworks (ADDIE) consistent with adult learning theories
+ Proven ability to translate complex and/or technical concepts into engaging and accessible training content for diverse audiences
+ Hands-on experience creating learning assets across modalities (e-learning, instructor-led sessions, videos, interactive workbooks, scenario-based simulations, etc.)
+ Proficiency in Articulate Storyline
+ Bachelor's degree.
**Preferred Qualifications:**
+ Instructional Design & Content Development
+ Proficiency with additional development tools such as Adobe Captivate, Camtasia, and/or Rise.
+ Advanced ability to design innovative content that engages diverse audiences and learning styles across multiple modalities (e-learning, quick reference guides, videos, instructor-led), ensuring ADA compliance.
+ Strong writing, editing, and instructional design skills, including experience designing quizzes, simulations, and assessments.
+ Knowledge and application of current and emerging learning and development trends.
+ Project & Delivery Management
+ Experience managing critical, time-sensitive deliverables in fast-paced environments.
+ Detail oriented with a high degree of personal accountability; strong self-starter with an ability to autonomously multi-task and meet competing deadlines.
+ Stakeholder Leadership & Collaboration
+ Demonstrated ability to lead, influence, and motivate stakeholders across levels and functions without direct authority.
+ Excellent communication skills with the ability to simplify and articulate complex concepts for diverse audiences.
+ Industry Knowledge & Adaptability
+ Experience working in large U.S. and/or global financial institutions.
+ Comfort operating in ambiguous environments, using structure, prioritization, and influence to drive clarity and keep work on track.
+ Proven ability to lead, influence and motivate stakeholders within and outside of your direct authority to achieve aggressive goals.Guardian
**Qualifications**
Salary Range: $123,000.00 to $215,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
**Job:** Data Mgmt and Analytics
**Primary Location:** US-North Carolina-Amex - for internal use only
**Other Locations:** US-Arizona-Phoenix, US-New York-New York
**Schedule** Full-time
**Req ID:**
View Now
3
Supervisor, Technical Training - Design Engineering
06023 East Berlin, Connecticut
Eversource Energy
Posted 1 day ago
Job Viewed
Job Description
This position develops and conducts technical training programs to ensure the safe and effective performance of Design Engineering employees. Training includes both classroom and on-the-job training and would incorporate both conceptual and hands-on instructional methods. Responsibilities would also include working closely with instructional design personnel and topic subject matter experts to develop new curricula; travel throughout service territory to attend meetings and/or deliver scheduled training programs; assuring training meets relevant regulatory requirements and Eversource practices, procedures and policies; conducting of quality assurance audits and supervision evaluation and certification of field employees.
**Essential Functions:**
+ Works with design engineering roles and supervisors to analyze job tasks and current field performance to determine training needs and program content.
+ Effectively implements training programs and field quality audit programs.
+ Supervises, directs and instructs trainees during classroom, hands-on and on-the-job training assignments.
+ Evaluates performance during training and follows up on students learning through field visits, observations and refresher training.
+ Evaluates training programs and implements improvements
+ Provides updates and incorporates new procedures and revisions into training programs and reviews work with vendors, technical experts, engineers, field personnel to provide operational input into the selection and operation on new equipment and development of new construction standards.
**Technical** **Knowledge/Skill/Education/Licenses/Certifications:**
_Technical Knowledge/Skill:_
+ Requires knowledge of utility transmission and distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes.
+ Excellent communication skills, ability to present theory and concepts, as well as hands-on technical instruction with clarity, confidence and enthusiasm.
+ Requires leadership and coaching abilities.
+ Familiarity with electric distribution engineering design principles, equipment, symbology, and tools such as CAD, Maximo or other work management systems, preferred.
+ Ability to use PC desktop applications (e.g. Microsoft Word & Excel).
+ Working knowledge of labor contracts.
_Education:_
+ Bachelor's Degree in Engineering or related discipline or equivalent experience
_Experience_ :
+ Minimum of five (5) years of experience in Transmission, Distribution and/or Field Service design and/or installation, servicing customers and supervising employees
_Licenses & Certifications:_
+ Valid Driver's License, D.O.T. preferred
**Working Conditions:**
+ Must be available to work emergency restoration assignment as required.
+ Must be available to travel between MA/CT/NH as necessary.
Please submit a resume with your application.
#elecajd
**Competencies:**
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
**Compensation and Benefits:**
Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:
$119,340.00-$132,600.00
**Worker Type:**
Regular
**Number of Openings:**
1
**Emergency Response:**
Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
**EEO Statement** :
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
**Essential Functions:**
+ Works with design engineering roles and supervisors to analyze job tasks and current field performance to determine training needs and program content.
+ Effectively implements training programs and field quality audit programs.
+ Supervises, directs and instructs trainees during classroom, hands-on and on-the-job training assignments.
+ Evaluates performance during training and follows up on students learning through field visits, observations and refresher training.
+ Evaluates training programs and implements improvements
+ Provides updates and incorporates new procedures and revisions into training programs and reviews work with vendors, technical experts, engineers, field personnel to provide operational input into the selection and operation on new equipment and development of new construction standards.
**Technical** **Knowledge/Skill/Education/Licenses/Certifications:**
_Technical Knowledge/Skill:_
+ Requires knowledge of utility transmission and distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes.
+ Excellent communication skills, ability to present theory and concepts, as well as hands-on technical instruction with clarity, confidence and enthusiasm.
+ Requires leadership and coaching abilities.
+ Familiarity with electric distribution engineering design principles, equipment, symbology, and tools such as CAD, Maximo or other work management systems, preferred.
+ Ability to use PC desktop applications (e.g. Microsoft Word & Excel).
+ Working knowledge of labor contracts.
_Education:_
+ Bachelor's Degree in Engineering or related discipline or equivalent experience
_Experience_ :
+ Minimum of five (5) years of experience in Transmission, Distribution and/or Field Service design and/or installation, servicing customers and supervising employees
_Licenses & Certifications:_
+ Valid Driver's License, D.O.T. preferred
**Working Conditions:**
+ Must be available to work emergency restoration assignment as required.
+ Must be available to travel between MA/CT/NH as necessary.
Please submit a resume with your application.
#elecajd
**Competencies:**
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
**Compensation and Benefits:**
Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:
$119,340.00-$132,600.00
**Worker Type:**
Regular
**Number of Openings:**
1
**Emergency Response:**
Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
**EEO Statement** :
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
View Now
4
Supervisor, Technical Training - Design Engineering
01139 Springfield, Kentucky
Eversource Energy
Posted 2 days ago
Job Viewed
Job Description
This position develops and conducts technical training programs to ensure the safe and effective performance of Design Engineering employees. Training includes both classroom and on-the-job training and would incorporate both conceptual and hands-on instructional methods. Responsibilities would also include working closely with instructional design personnel and topic subject matter experts to develop new curricula; travel throughout service territory to attend meetings and/or deliver scheduled training programs; assuring training meets relevant regulatory requirements and Eversource practices, procedures and policies; conducting of quality assurance audits and supervision evaluation and certification of field employees.
**Essential Functions:**
+ Works with design engineering roles and supervisors to analyze job tasks and current field performance to determine training needs and program content.
+ Effectively implements training programs and field quality audit programs.
+ Supervises, directs and instructs trainees during classroom, hands-on and on-the-job training assignments.
+ Evaluates performance during training and follows up on students learning through field visits, observations and refresher training.
+ Evaluates training programs and implements improvements
+ Provides updates and incorporates new procedures and revisions into training programs and reviews work with vendors, technical experts, engineers, field personnel to provide operational input into the selection and operation on new equipment and development of new construction standards.
**Technical** **Knowledge/Skill/Education/Licenses/Certifications:**
_Technical Knowledge/Skill:_
+ Requires knowledge of utility transmission and distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes.
+ Excellent communication skills, ability to present theory and concepts, as well as hands-on technical instruction with clarity, confidence and enthusiasm.
+ Requires leadership and coaching abilities.
+ Familiarity with electric distribution engineering design principles, equipment, symbology, and tools such as CAD, Maximo or other work management systems, preferred.
+ Ability to use PC desktop applications (e.g. Microsoft Word & Excel).
+ Working knowledge of labor contracts.
_Education:_
+ Bachelor's Degree in Engineering or related discipline or equivalent experience
_Experience_ :
+ Minimum of five (5) years of experience in Transmission, Distribution and/or Field Service design and/or installation, servicing customers and supervising employees
_Licenses & Certifications:_
+ Valid Driver's License, D.O.T. preferred
**Working Conditions:**
+ Must be available to work emergency restoration assignment as required.
+ Must be available to travel between MA/CT/NH as necessary.
Please submit a resume with your application.
#elecajd
**Competencies:**
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
**Compensation and Benefits:**
Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:
$119,340.00-$132,600.00
**Worker Type:**
Regular
**Number of Openings:**
1
**Emergency Response:**
Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
**EEO Statement** :
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
**Essential Functions:**
+ Works with design engineering roles and supervisors to analyze job tasks and current field performance to determine training needs and program content.
+ Effectively implements training programs and field quality audit programs.
+ Supervises, directs and instructs trainees during classroom, hands-on and on-the-job training assignments.
+ Evaluates performance during training and follows up on students learning through field visits, observations and refresher training.
+ Evaluates training programs and implements improvements
+ Provides updates and incorporates new procedures and revisions into training programs and reviews work with vendors, technical experts, engineers, field personnel to provide operational input into the selection and operation on new equipment and development of new construction standards.
**Technical** **Knowledge/Skill/Education/Licenses/Certifications:**
_Technical Knowledge/Skill:_
+ Requires knowledge of utility transmission and distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes.
+ Excellent communication skills, ability to present theory and concepts, as well as hands-on technical instruction with clarity, confidence and enthusiasm.
+ Requires leadership and coaching abilities.
+ Familiarity with electric distribution engineering design principles, equipment, symbology, and tools such as CAD, Maximo or other work management systems, preferred.
+ Ability to use PC desktop applications (e.g. Microsoft Word & Excel).
+ Working knowledge of labor contracts.
_Education:_
+ Bachelor's Degree in Engineering or related discipline or equivalent experience
_Experience_ :
+ Minimum of five (5) years of experience in Transmission, Distribution and/or Field Service design and/or installation, servicing customers and supervising employees
_Licenses & Certifications:_
+ Valid Driver's License, D.O.T. preferred
**Working Conditions:**
+ Must be available to work emergency restoration assignment as required.
+ Must be available to travel between MA/CT/NH as necessary.
Please submit a resume with your application.
#elecajd
**Competencies:**
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
**Compensation and Benefits:**
Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:
$119,340.00-$132,600.00
**Worker Type:**
Regular
**Number of Openings:**
1
**Emergency Response:**
Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
**EEO Statement** :
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
View Now
5
Supervisor, Technical Training - Design Engineering
02125
Eversource Energy
Posted 2 days ago
Job Viewed
Job Description
This position develops and conducts technical training programs to ensure the safe and effective performance of Design Engineering employees. Training includes both classroom and on-the-job training and would incorporate both conceptual and hands-on instructional methods. Responsibilities would also include working closely with instructional design personnel and topic subject matter experts to develop new curricula; travel throughout service territory to attend meetings and/or deliver scheduled training programs; assuring training meets relevant regulatory requirements and Eversource practices, procedures and policies; conducting of quality assurance audits and supervision evaluation and certification of field employees.
**Essential Functions:**
+ Works with design engineering roles and supervisors to analyze job tasks and current field performance to determine training needs and program content.
+ Effectively implements training programs and field quality audit programs.
+ Supervises, directs and instructs trainees during classroom, hands-on and on-the-job training assignments.
+ Evaluates performance during training and follows up on students learning through field visits, observations and refresher training.
+ Evaluates training programs and implements improvements
+ Provides updates and incorporates new procedures and revisions into training programs and reviews work with vendors, technical experts, engineers, field personnel to provide operational input into the selection and operation on new equipment and development of new construction standards.
**Technical** **Knowledge/Skill/Education/Licenses/Certifications:**
_Technical Knowledge/Skill:_
+ Requires knowledge of utility transmission and distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes.
+ Excellent communication skills, ability to present theory and concepts, as well as hands-on technical instruction with clarity, confidence and enthusiasm.
+ Requires leadership and coaching abilities.
+ Familiarity with electric distribution engineering design principles, equipment, symbology, and tools such as CAD, Maximo or other work management systems, preferred.
+ Ability to use PC desktop applications (e.g. Microsoft Word & Excel).
+ Working knowledge of labor contracts.
_Education:_
+ Bachelor's Degree in Engineering or related discipline or equivalent experience
_Experience_ :
+ Minimum of five (5) years of experience in Transmission, Distribution and/or Field Service design and/or installation, servicing customers and supervising employees
_Licenses & Certifications:_
+ Valid Driver's License, D.O.T. preferred
**Working Conditions:**
+ Must be available to work emergency restoration assignment as required.
+ Must be available to travel between MA/CT/NH as necessary.
Please submit a resume with your application.
#elecajd
**Competencies:**
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
**Compensation and Benefits:**
Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:
$119,340.00-$132,600.00
**Worker Type:**
Regular
**Number of Openings:**
1
**Emergency Response:**
Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
**EEO Statement** :
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
**Essential Functions:**
+ Works with design engineering roles and supervisors to analyze job tasks and current field performance to determine training needs and program content.
+ Effectively implements training programs and field quality audit programs.
+ Supervises, directs and instructs trainees during classroom, hands-on and on-the-job training assignments.
+ Evaluates performance during training and follows up on students learning through field visits, observations and refresher training.
+ Evaluates training programs and implements improvements
+ Provides updates and incorporates new procedures and revisions into training programs and reviews work with vendors, technical experts, engineers, field personnel to provide operational input into the selection and operation on new equipment and development of new construction standards.
**Technical** **Knowledge/Skill/Education/Licenses/Certifications:**
_Technical Knowledge/Skill:_
+ Requires knowledge of utility transmission and distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes.
+ Excellent communication skills, ability to present theory and concepts, as well as hands-on technical instruction with clarity, confidence and enthusiasm.
+ Requires leadership and coaching abilities.
+ Familiarity with electric distribution engineering design principles, equipment, symbology, and tools such as CAD, Maximo or other work management systems, preferred.
+ Ability to use PC desktop applications (e.g. Microsoft Word & Excel).
+ Working knowledge of labor contracts.
_Education:_
+ Bachelor's Degree in Engineering or related discipline or equivalent experience
_Experience_ :
+ Minimum of five (5) years of experience in Transmission, Distribution and/or Field Service design and/or installation, servicing customers and supervising employees
_Licenses & Certifications:_
+ Valid Driver's License, D.O.T. preferred
**Working Conditions:**
+ Must be available to work emergency restoration assignment as required.
+ Must be available to travel between MA/CT/NH as necessary.
Please submit a resume with your application.
#elecajd
**Competencies:**
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
**Compensation and Benefits:**
Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:
$119,340.00-$132,600.00
**Worker Type:**
Regular
**Number of Openings:**
1
**Emergency Response:**
Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
**EEO Statement** :
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
View Now
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6
Supervisor, Technical Training - Design Engineering
03106 Hooksett, New Hampshire
Eversource Energy
Posted 16 days ago
Job Viewed
Job Description
This position develops and conducts technical training programs to ensure the safe and effective performance of Design Engineering employees. Training includes both classroom and on-the-job training and would incorporate both conceptual and hands-on instructional methods. Responsibilities would also include working closely with instructional design personnel and topic subject matter experts to develop new curricula; travel throughout service territory to attend meetings and/or deliver scheduled training programs; assuring training meets relevant regulatory requirements and Eversource practices, procedures and policies; conducting of quality assurance audits and supervision evaluation and certification of field employees.
**Essential Functions:**
+ Works with design engineering roles and supervisors to analyze job tasks and current field performance to determine training needs and program content.
+ Effectively implements training programs and field quality audit programs.
+ Supervises, directs and instructs trainees during classroom, hands-on and on-the-job training assignments.
+ Evaluates performance during training and follows up on students learning through field visits, observations and refresher training.
+ Evaluates training programs and implements improvements
+ Provides updates and incorporates new procedures and revisions into training programs and reviews work with vendors, technical experts, engineers, field personnel to provide operational input into the selection and operation on new equipment and development of new construction standards.
**Technical** **Knowledge/Skill/Education/Licenses/Certifications:**
_Technical Knowledge/Skill:_
+ Requires knowledge of utility transmission and distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes.
+ Excellent communication skills, ability to present theory and concepts, as well as hands-on technical instruction with clarity, confidence and enthusiasm.
+ Requires leadership and coaching abilities.
+ Familiarity with electric distribution engineering design principles, equipment, symbology, and tools such as CAD, Maximo or other work management systems, preferred.
+ Ability to use PC desktop applications (e.g. Microsoft Word & Excel).
+ Working knowledge of labor contracts.
_Education:_
+ Bachelor's Degree in Engineering or related discipline or equivalent experience
_Experience_ :
+ Minimum of five (5) years of experience in Transmission, Distribution and/or Field Service design and/or installation, servicing customers and supervising employees
_Licenses & Certifications:_
+ Valid Driver's License, D.O.T. preferred
**Working Conditions:**
+ Must be available to work emergency restoration assignment as required.
+ Must be available to travel between MA/CT/NH as necessary.
Please submit a resume with your application.
#elecajd
**Competencies:**
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
**Compensation and Benefits:**
Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:
$119,340.00-$132,600.00
**Worker Type:**
Regular
**Number of Openings:**
1
**Emergency Response:**
Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
**EEO Statement** :
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
**Essential Functions:**
+ Works with design engineering roles and supervisors to analyze job tasks and current field performance to determine training needs and program content.
+ Effectively implements training programs and field quality audit programs.
+ Supervises, directs and instructs trainees during classroom, hands-on and on-the-job training assignments.
+ Evaluates performance during training and follows up on students learning through field visits, observations and refresher training.
+ Evaluates training programs and implements improvements
+ Provides updates and incorporates new procedures and revisions into training programs and reviews work with vendors, technical experts, engineers, field personnel to provide operational input into the selection and operation on new equipment and development of new construction standards.
**Technical** **Knowledge/Skill/Education/Licenses/Certifications:**
_Technical Knowledge/Skill:_
+ Requires knowledge of utility transmission and distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes.
+ Excellent communication skills, ability to present theory and concepts, as well as hands-on technical instruction with clarity, confidence and enthusiasm.
+ Requires leadership and coaching abilities.
+ Familiarity with electric distribution engineering design principles, equipment, symbology, and tools such as CAD, Maximo or other work management systems, preferred.
+ Ability to use PC desktop applications (e.g. Microsoft Word & Excel).
+ Working knowledge of labor contracts.
_Education:_
+ Bachelor's Degree in Engineering or related discipline or equivalent experience
_Experience_ :
+ Minimum of five (5) years of experience in Transmission, Distribution and/or Field Service design and/or installation, servicing customers and supervising employees
_Licenses & Certifications:_
+ Valid Driver's License, D.O.T. preferred
**Working Conditions:**
+ Must be available to work emergency restoration assignment as required.
+ Must be available to travel between MA/CT/NH as necessary.
Please submit a resume with your application.
#elecajd
**Competencies:**
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
**Compensation and Benefits:**
Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:
$119,340.00-$132,600.00
**Worker Type:**
Regular
**Number of Openings:**
1
**Emergency Response:**
Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
**EEO Statement** :
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
View Now
7