1,670 Training Lead jobs in the United States

Position: SAP Training Lead (Only W2)

Duration: 6 months

Location: Mundelein, IL (Remote with 30-40% Travel)

Exp: 10-15 years (Max)

We are seeking an experienced SAP training lead with over 8-10 years of experience to oversee the end-to-end training strategy and execution for SAP S/4 HANA Implementation.

Candidate is expected to play a critical role in ensuring a smooth transition to the new system by equipping employee with knowledge and skills needed to adopt and level SAP S/4 HANA effectively.

Key Responsibilities:

Training Strategy Development

Design and implement a comprehensive training strategy aligned with the SAP S/4 HANA roadmap

Collaborate with project leaders, functional consultants and business stakeholders to identify training needs

Capability to interpret the change impact assessment, cull out the training needs across people, technology and process

Coordinate with trainers and content developers to ensure the training needs are covered as part of material as well as delivery

Training Governance

Conduct workshops and sessions to ensure alignment with leadership and key stakeholder groups who would be covered as part of the training plan

Team Leadership

Lead a team of trainers, instructional designers to delivery high quality training across the organization

Provide guidance and mentorship to ensure consistent delivery standards

Change Support

Collaborate with OCM team to ensure training initiatives support larger OCM effort

Collaborate with communications team to ensure all critical timelines around training are communicated to the right set of stakeholders on time

Work with OCM team in onboarding the Key User Group who will undergo the train-the-trainer program and eventually support with end user training.

Training Logistics and Execution

Manage training schedules, resources, and budgets to meet project deadlines

Ensure all employees have access to training platforms and material

Effective Assessment

Develop training effectiveness assessment metrics which should include critical success factors for training, training effectiveness survey, training KPI metrics for delivery

Collect and incorporate feedback to continuously improve training content and delivery

Knowledge Management and Future Proofing

Ensure knowledge management of training material and also develop strategies on how to future proof training and build a sustainable model post go-live.

Qualifications:

8+ Years of experience in leading training programs for ERP transformations preferably SAP S/4 HANA.

Proficiency in creating training materials using tools like EnableNow, Articulate, PowerPoint, as well as Workday or other LMS platforms.

Bachelor’s degree in a related field (e.g. HR, Business, IT and Education)

Expertise on instructional design, Learning principles and training delivery method

Excellent communication, facilitation and interpersonal skills

Ability to work across cross functional teams

Familiarity for OCM frameworks like Prosci, APMG

Experience leading training initiatives for ERP implementations, SAP Fiori is a plus, new technology rollouts, process changes, or compliance programs.

Strong understanding of adult learning principles, ADDIE, instructional design, and facilitation techniques.

Ability to train diverse audiences, including non-technical manufacturing employees and leadership teams.

Thanks & Kind Regards,

Avinash Pathak

Delta System & Software, Inc.

Email Id:

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**Please take this** **virtual tour** **to get a sneak peek of one of our Plasma Donation Centers.**
About BioLife Plasma Services
Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
OBJECTIVES/PURPOSE
Responsible for assisting the Training Supervisor in the general administration of the center area training program. Is able to perform all technical tasks required within the work areas and will work in these areas as a Lead Technician when not acting as the Training Lead. Fully trained in all Medical History, Phlebotomy, and Sample Processing job skills. Position will provide oversight of operational flow, assist in training new and existing employees, and pro- vide leadership to staff.
All below listed responsibilities must be completed in compliance with federal, state, local and company-specific regulations related to quality of product, employee and donor safety, and to the proper performance of day-to-day activities. Employees must also maintain complete and accurate records, in accordance with cGMP.
ACCOUNTABILITIES
Perform duties associated with Training (including but not limited to): (40%)
Maintains complete and accurate records to ensure that all personnel are competent to perform their assigned duties.
Reviews employee training materials to meet initial and annual certification requirements.
Ensures timely completion of cross-training and annual re-certification training.
Monitors center training needs and performs cross-training, re-training, SOP training, preventative action training and other training as needed.
Works closely with the Training Supervisor and management team to communicate center/employee needs as they relate to training.
Communicates regularly with the Training Supervisor and Center Management to ensure compliance with training requirements and that adequate support is provided to employees in the work area.
Review Quality Control Records as applicable and assigned
Maintain certification and perform all required duties in the area of Phlebotomy (including, but not limited to): (10%)
Perform venipuncture of donors and programming of plasmapheresis machine.
Monitor donors during donation process and manage donor reactions.
Perform all duties required for the setup, verification, operation, and trouble-shooting of plasmapheresis equipment per SOP, within scope of training. Also, maintain and calibrate equipment.
Maintain certification and perform all required duties in the area of Medical History (including, but not limited to): (10%)
Take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system.
Perform fingerstick, test sample, and record other donor measures to include hematocrit, total protein and weight.
Enter donor information into the Donor Information System (DIS).
Coordinate donors to donor floor and compensate donors using the Debit Card system.
Maintain certification and perform all required duties in the area of Sample Processing (including, but not limited to): (10%)
Prepare units for frozen storage.
Collect and store samples from plasma units for testing.
Perform routine maintenance on the freezer including monitoring freezer and refrigerator temperatures and removing ice buildup.
Prepare frozen plasma units and samples for shipping following established protocol.
Manage supplies, assist management team with inventory control procedures, break down empty car- tons and assist with proper disposal
Maintain certification and perform all required duties of Lead Technician (including, but not limited to): (20%)
Monitors the production areas and donor flow to ensure employees meet goals and comply with company quality standards and procedures.
Perform change of lot number for soft goods.
Perform quarterly and annual tube sealer cleaning
Prepare a non-conforming event log entry, counsel employees on Level 1 non-conforming events, and enter appropriate information into database.
Coordinates and performs new employee orientation, including company background, health and safety requirements, policies and procedures and other company expectations. (10%)
DIMENSIONS AND ASPECTS
Technical/Functional (Line) Expertise
A minimum of one year of relevant work experience, or an equivalent combination of education and experience.
Prior certification in all three primary operational areas of the plasma center (Medical Historian, Phlebotomy, and Processing Technician).
Completion of all training through Lead Technician.
Demonstrated understanding of center operations in an FDA-regulated environment.
Effective communication, organizational, and technical/problem-solving skills.
Demonstrated work history of above average performance, customer service, and attendance.
Effective oral and written communication skills.
Demonstrated ability to organize and direct the work of others and resolve conflicts effectively.
Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen).
Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment.
Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records.
Leadership
Integrity
Fairness
Honesty
Perseverance
Putting the patient at the center
Building trust with society
Reinforcing our reputation
Developing the business
Decision-making and Autonomy
Refers to Center Manager for guidance on complex, medium-impact or above decisions (internal)
Refers to management team for escalated donor/employee concerns (internal)
Interaction
Responsible for providing exceptional customer service to donors (external) and fellow employees (internal)
Attend staff meetings and other team meetings as required.
Good verbal communication and customer service skills.
Ability to multi-task and work as a team player.
Innovation
Coordinates will all other center roles to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience.
Complexity
Production environment requiring the ability to walk and stand for the entire work shift.
Requires frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee.
Requires frequent lifting up to 26 lbs. and occasional lifting of materials 32 lbs. - 50 lbs.
Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance.
Due to potential exposure to blood borne pathogens (risk level 1), 90% of work tasks require pro-longed glove wear
EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
Essential: High School Diploma or equivalent required
Desired: Associate or Bachelor's degree preferred
ADDITIONAL INFORMATION
FLSA Classification (US) - Non-Exempt
Other duties and responsibilities as assigned.
**BioLife Compensation and Benefits** **Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - IL - Joliet
**U.S. Hourly Wage Range:**
$21.00 - $28.88
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - IL - Joliet
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
No

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**Please take this** **virtual tour** **to get a sneak peek of one of our Plasma Donation Centers.**
About BioLife Plasma Services
Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
OBJECTIVES/PURPOSE
Responsible for assisting the Training Supervisor in the general administration of the center area training program. Is able to perform all technical tasks required within the work areas and will work in these areas as a Lead Technician when not acting as the Training Lead. Fully trained in all Medical History, Phlebotomy, and Sample Processing job skills. Position will provide oversight of operational flow, assist in training new and existing employees, and pro- vide leadership to staff.
All below listed responsibilities must be completed in compliance with federal, state, local and company-specific regulations related to quality of product, employee and donor safety, and to the proper performance of day-to-day activities. Employees must also maintain complete and accurate records, in accordance with cGMP.
ACCOUNTABILITIES
Perform duties associated with Training (including but not limited to): (40%)
Maintains complete and accurate records to ensure that all personnel are competent to perform their assigned duties.
Reviews employee training materials to meet initial and annual certification requirements.
Ensures timely completion of cross-training and annual re-certification training.
Monitors center training needs and performs cross-training, re-training, SOP training, preventative action training and other training as needed.
Works closely with the Training Supervisor and management team to communicate center/employee needs as they relate to training.
Communicates regularly with the Training Supervisor and Center Management to ensure compliance with training requirements and that adequate support is provided to employees in the work area.
Review Quality Control Records as applicable and assigned
Maintain certification and perform all required duties in the area of Phlebotomy (including, but not limited to): (10%)
Perform venipuncture of donors and programming of plasmapheresis machine.
Monitor donors during donation process and manage donor reactions.
Perform all duties required for the setup, verification, operation, and trouble-shooting of plasmapheresis equipment per SOP, within scope of training. Also, maintain and calibrate equipment.
Maintain certification and perform all required duties in the area of Medical History (including, but not limited to): (10%)
Take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system.
Perform fingerstick, test sample, and record other donor measures to include hematocrit, total protein and weight.
Enter donor information into the Donor Information System (DIS).
Coordinate donors to donor floor and compensate donors using the Debit Card system.
Maintain certification and perform all required duties in the area of Sample Processing (including, but not limited to): (10%)
Prepare units for frozen storage.
Collect and store samples from plasma units for testing.
Perform routine maintenance on the freezer including monitoring freezer and refrigerator temperatures and removing ice buildup.
Prepare frozen plasma units and samples for shipping following established protocol.
Manage supplies, assist management team with inventory control procedures, break down empty car- tons and assist with proper disposal
Maintain certification and perform all required duties of Lead Technician (including, but not limited to): (20%)
Monitors the production areas and donor flow to ensure employees meet goals and comply with company quality standards and procedures.
Perform change of lot number for soft goods.
Perform quarterly and annual tube sealer cleaning
Prepare a non-conforming event log entry, counsel employees on Level 1 non-conforming events, and enter appropriate information into database.
Coordinates and performs new employee orientation, including company background, health and safety requirements, policies and procedures and other company expectations. (10%)
DIMENSIONS AND ASPECTS
Technical/Functional (Line) Expertise
A minimum of one year of relevant work experience, or an equivalent combination of education and experience.
Prior certification in all three primary operational areas of the plasma center (Medical Historian, Phlebotomy, and Processing Technician).
Completion of all training through Lead Technician.
Demonstrated understanding of center operations in an FDA-regulated environment.
Effective communication, organizational, and technical/problem-solving skills.
Demonstrated work history of above average performance, customer service, and attendance.
Effective oral and written communication skills.
Demonstrated ability to organize and direct the work of others and resolve conflicts effectively.
Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen).
Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment.
Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records.
Leadership
Integrity
Fairness
Honesty
Perseverance
Putting the patient at the center
Building trust with society
Reinforcing our reputation
Developing the business
Decision-making and Autonomy
Refers to Center Manager for guidance on complex, medium-impact or above decisions (internal)
Refers to management team for escalated donor/employee concerns (internal)
Interaction
Responsible for providing exceptional customer service to donors (external) and fellow employees (internal)
Attend staff meetings and other team meetings as required.
Good verbal communication and customer service skills.
Ability to multi-task and work as a team player.
Innovation
Coordinates will all other center roles to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience.
Complexity
Production environment requiring the ability to walk and stand for the entire work shift.
Requires frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee.
Requires frequent lifting up to 26 lbs. and occasional lifting of materials 32 lbs. - 50 lbs.
Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance.
Due to potential exposure to blood borne pathogens (risk level 1), 90% of work tasks require pro-longed glove wear
EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
Essential: High School Diploma or equivalent required
Desired: Associate or Bachelor's degree preferred
ADDITIONAL INFORMATION
FLSA Classification (US) - Non-Exempt
Other duties and responsibilities as assigned.
**BioLife Compensation and Benefits** **Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - IL - Fairview Heights
**U.S. Hourly Wage Range:**
$19.00 - $26.13
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - IL - Fairview Heights
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
No

At Trane TechnologiesTM ( and through our businesses including Trane® ( and Thermo King® ( , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
**What's In It For You:**
**Be a part of our mission!** As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
The **Training Lead** is responsible for conducting and coordinating salary and hourly training activities throughout the Clarksville plant on all shifts. This role will build training schedules and plans, coordinate training follow-up, facilitate record keeping, and deliver assigned trainings.
**Thrive at work and at home:**
+ **$31-$34/per hour**
+ **Benefits** kick in on **DAY ONE** for you _and_ your family, including health insurance and holistic wellness programs that include generous incentives - **WE DARE TO CARE** !
+ **Family building benefits** include fertility coverage and adoption/surrogacy assistance.
+ **401K** **match** up to 6%, plus an additional 2% core contribution = up to **8%** company contribution.
+ **Paid time off,** including in support of **volunteer** and **parental leave** needs.
+ Educational and training opportunities through company programs along with **tuition assistance** and **student debt support** .
+ Learn more about our benefits here ( !
**Where is the work:**
This position has been designated as on-site in our Clarksville, TN plant location.
**What You Will Do:**
+ Document standard operating procedures of the training center and its maintenance
+ Prepare training plans, replenish training materials, and coordinate trainers and training room schedules
+ Oversee salary and hourly employee training records across the entire plant, including notification of refresher training
+ Coordinate trainer certification and advancement of skill
+ Lead daily shift starts at the training center, as well as other training center meeting
+ Communicate trainings plans, schedules, and changes to plans with department leaders in Operations, Quality, Human Resources, Safety, etc.
**Qualifications:**
· High school diploma or equivalent required. Associate's Degree preferred
· 3 to 5 years of experience in manufacturing
· Must possess sound interpersonal skills and demonstrated ability to work effectively in a team environment.
· Excellent written and oral communication and presentation skills with the ability to speak and communicate effectively with both management and floor level employees
· Ability to train using the Training Within Industry (TWI) method
· Working knowledge of Microsoft Excel, Word, and Outlook
· Strong ability for accurate record keeping
**Equal Employment Opportunity**
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Job Description

Job Description

Description:

Clinical Training Lead
Department: Administration
Reports To: Practice Optimization Manager
FLSA Classification: Non-exempt

About Primary Health Solutions

Our Mission

We meet people where they are and partner with them on their journey towards wellness.

Our Vision

The destination for servant leaders to provide comprehensive and exceptional care.

Our Values

R – Respect

I – Innovation

S – Stewardship

E – Excellence

SUMMARY:

The Clinical Training Lead (CTL) provides clinical training and development of clinical support staff with a focus on new clinical support staff – working alongside in the clinic to ensure new clinical support staff become competent and proficient in the PHS Way with the electronic health record, clinical workflows and clinical skills. The CTL acts as a bridge between new clinical support staff and the broader clinical training program, helping new staff adapt to the demands of delivering high-quality care across all medical specialties – providing real-time feedback, reinforcing best practices, escalating advanced training needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

This job description reflects management’s assignment of essential functions. Management may assign or reassign duties at any time.

· Act as the primary mentor for newly hired clinical support staff.

· Work directly with clinical support staff on the clinic floor, providing daily guidance, demonstrations, and training to multiple specialties and workflows

· Ensure clinical support staff are trained in accordance with PHS standards for patient care, triage, documentation, and clinical procedures.

· Ensure clinical support staff become proficient in the Electronic Health Record (EHR) and proper use of clinical tools.

· Identify gaps in knowledge or performance early and provide immediate support and escalate to the Clinical Trainer Coordinator as necessary.

· Works collaboratively with Clinical Training Coordinators and leadership to ensure alignment with training curriculum and workflow expectations.

· Works collaboratively with Human Resources, Clinic Operations and other PHS departments to ensure alignment in organizational goals.

· Assists with ad hoc or on-going clinical staff competency evaluations.

· Promote adherence to safety protocols, infection control, compliance and ethical standards

· Demonstrate PHS values and high professionalism.

Requirements:

QUALIFICATIONS:

Education and Experience:

· Medical Assistant or higher clinical certification required

· Two or more years of experience working in a healthcare clinic setting

· Experience training or onboarding clinical support staff or clinical students is preferred.

Skills:

· Clinical & Triage: Skilled in assessing and prioritizing patients across various specialties.

· Communication: Clear, empathetic interaction with patients, staff, and trainees.

· Empathy & Patience: Calm and supportive presence when mentoring learners.

· Teamwork & Collaboration: Contribute effectively in team settings, working cooperatively toward shared objectives.

· Quality & Detail: Rigorous focus on maintaining high clinical standards.

· Adult Learning: Apply fundamental principles to enhance trainee engagement.

· Feedback Delivery: Provide balanced encouragement and constructive critique.

Computer Skills:

· Proficient in Electronic Medical Records; NextGen EHR knowledge strongly preferred, proficiency within 6 months.

· Basic proficiency in Microsoft Office applications

Language Skills:

· Ability to read, write, and communicate clearly in English

· Spanish-speaking ability preferred

PHYSICAL DEMANDS

Must be able to stand or walk for long periods and perform hands-on patient care activities. Must be able to lift up to 25 pounds. Frequent use of hands, arms, and visual acuity required.

WORK ENVIRONMENT:

Work is performed primarily in a clinical setting with exposure to bodily fluids, infectious agents, and medical equipment. Noise level is typically moderate

Affirmative Action/EEO Statement

It is the policy of Primary Health Solutions to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

*PROCESS DEVELOPMENT & TRAINING LEAD*
WHAT IS THE OPPORTUNITY?
The Senior Policy & Procedure Writer will be responsible to develop, update, and maintain policies, procedures, and training materials. This role requires strong technical writing skills, the ability to assess regulatory and operational changes, and the capability to translate complex processes into clear, user-friendly documentation. The Senior Policy & Procedure Writer will collaborate with stakeholders across the organization to ensure compliance, efficiency, and alignment with industry best practices.
WHAT WILL YOU DO?
* Develop & Maintain Policies & Procedures:
* Create, update, and refine mortgage-related policies and procedures to ensure clarity, compliance, and efficiency.
* Partner with Department managers and subject Matter experts to ensure that policies, procedures, user guides, and process flows accurately reflect the requirements and all documentation is aligned
* Maintain an annual review of all mortgage policies and procedures.
* Translate complex regulatory and operational requirements into concise, user-friendly documents.
* Ensure all documentation aligns with company standards and regulatory requirements.
* Impact Assessment & Process Updates:
* Evaluate new regulatory, operational, and system changes to identify their impact on existing policies and procedures.
* Work with business leaders, compliance, and risk management teams to ensure accurate and timely updates.
* Training Material Development:
* Develop training guides, job aids, and reference materials to support process implementation.
* Collaborate with training teams to ensure consistent and effective knowledge transfer across the organization.
* Stakeholder Collaboration & Compliance Support:
* Partner with operations, compliance, risk, IT, and training teams to ensure documentation reflects current business practices.
* Provide subject matter expertise to support audits, regulatory reviews, and internal quality assurance efforts.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* 5+ years of experience in technical writing, policy writing, or procedure development within the mortgage industry.
* Strong knowledge of mortgage loan origination, servicing, compliance, and regulatory requirements.
* Experience creating training materials and supporting process change initiatives.
* Ability to analyze complex information and translate it into clear, structured documentation.
* Proficiency in Microsoft Office Suite (Word, PowerPoint, Visio) and document management systems.
* Strong communication skills and the ability to work across departments
*Additional Qualifications*
* Experience working in compliance, risk, or operational process improvement roles within a mortgage or financial services company.
* Familiarity with learning management systems (LMS) or other training development tools.
* Experience with policy and procedure management systems, such as Policy Tech
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

*PROCESS DEVELOPMENT & TRAINING LEAD*
WHAT IS THE OPPORTUNITY?
The Senior Policy & Procedure Writer will be responsible to develop, update, and maintain policies, procedures, and training materials. This role requires strong technical writing skills, the ability to assess regulatory and operational changes, and the capability to translate complex processes into clear, user-friendly documentation. The Senior Policy & Procedure Writer will collaborate with stakeholders across the organization to ensure compliance, efficiency, and alignment with industry best practices.
WHAT WILL YOU DO?
* Develop & Maintain Policies & Procedures:
* Create, update, and refine mortgage-related policies and procedures to ensure clarity, compliance, and efficiency.
* Partner with Department managers and subject Matter experts to ensure that policies, procedures, user guides, and process flows accurately reflect the requirements and all documentation is aligned
* Maintain an annual review of all mortgage policies and procedures.
* Translate complex regulatory and operational requirements into concise, user-friendly documents.
* Ensure all documentation aligns with company standards and regulatory requirements.
* Impact Assessment & Process Updates:
* Evaluate new regulatory, operational, and system changes to identify their impact on existing policies and procedures.
* Work with business leaders, compliance, and risk management teams to ensure accurate and timely updates.
* Training Material Development:
* Develop training guides, job aids, and reference materials to support process implementation.
* Collaborate with training teams to ensure consistent and effective knowledge transfer across the organization.
* Stakeholder Collaboration & Compliance Support:
* Partner with operations, compliance, risk, IT, and training teams to ensure documentation reflects current business practices.
* Provide subject matter expertise to support audits, regulatory reviews, and internal quality assurance efforts.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* 5+ years of experience in technical writing, policy writing, or procedure development within the mortgage industry.
* Strong knowledge of mortgage loan origination, servicing, compliance, and regulatory requirements.
* Experience creating training materials and supporting process change initiatives.
* Ability to analyze complex information and translate it into clear, structured documentation.
* Proficiency in Microsoft Office Suite (Word, PowerPoint, Visio) and document management systems.
* Strong communication skills and the ability to work across departments
*Additional Qualifications*
* Experience working in compliance, risk, or operational process improvement roles within a mortgage or financial services company.
* Familiarity with learning management systems (LMS) or other training development tools.
* Experience with policy and procedure management systems, such as Policy Tech
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

Culture Vision at Consumer Direct Care Network

At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.

WE WELCOME YOU INTO A GROWING COMPANY

Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.

JOB SUMMARY

The Training Lead is responsible for overseeing, implementing, and supporting all of the training components delivered within Consumer Directed Attendant Support Services (CDASS) program and the In-Home Supports Services (IHSS) programs for Members/ARs, Case Managers, FMSs, IHSS Agencies, Department staff, and overall community advocates and stakeholders.

The Consumer Direct Care Network owners, executives, and employees work together to fulfill the company mission to provide care and support for people in their homes and communities. Our interactions with the people we serve and each other are guided by our commitment to our company values of Respect, Integrity, Service, and Excellence.

JOB DUTIES

• Providing guidance, direction, and feedback for all of the Training staff including Peers Trainers, which includes both content and outward delivery
• Developing, coordinating, and overseeing Case Manager training, CDASS training provided to Members/Authorized
• Representatives, and IHSS training provided to Members/Authorized Representatives and IHSS Agencies
• Assisting with the development, coordination, and oversight of Ad Hoc Trainings and Multi-Day Workshops
• Assessing training skills and performance of Training Coordinators and Peer Trainers and conducting peer reviews and as needed retraining
• Ensure compliance with standard operating procedures and policies and procedures
• Identify and help to implement process improvement efforts
• Maintain necessary skills and knowledge to coordinate workflow
• Exhibit computer efficiency
• Demonstrate dependability
• Demonstrate effective problem-solving and decision-making skills
• Help lead and monitor deliverables and ensure timely completion of projects
• Communicate effectively with referral sources, clients, and employees
• Collaborate with stakeholders regarding delivery of services
• Represent the company at stakeholder meetings, health fairs, and provider fairs
• Oversee marketing of services to referral sources
• Travel within the assigned geographic area is required
• Other duties as assigned

QUALIFICATIONS

• An Associate degree, or higher, from an accredited college or university in Education or other teaching, content development, or educational discipline; or at least four years’ experience providing training to adult learners
• At least two years of experience with Consumer Direction
• Experience working with people with disabilities, the elderly, and low-income individuals
• Employees must provide their own reliable internet if working a remote/hybrid position

The incumbent typically works in an office environment and uses a computer, telephone, and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WHAT'S IN IT FOR YOU

When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.

As a Consumer Direct Care Network team member you will receive:

• A rewarding career helping others
• Fun and engaging work environment built on team unity
• Job satisfaction knowing you make a difference in the work you do and lives we serve
• Professional training to help advance your skills for career development

Based on your position and employment status, you may be eligible for:

• Medical, Dental, and Vision Insurance
• Vacation accrued at 3.07 hours per pay period to use when accrued
• Two Paid Floating Holidays
• Nine Paid Federal Holidays
• Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued
• Instant Earnings Option
• 401(k) Retirement plan
• Company-Paid Life Insurance
• Supplemental Life, Accident, Critical Illness, and Hospital benefits
• Short and Long-Term Disability
• Paid Parental Leave
• Flexible Spending Account
• Employee Assistance Program
• Pet Insurance

WHO WE ARE

Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states and the District of Columbia. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.

Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!

The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.

**Sr Welder - Training Lead**
**Description**
**_Who We Are_**
Textron Systems is part of Textron, a $14 billion, multi-industry company employing 35,000 talented makers, thinkers, creators and doers worldwide. We make things that fly, hover, zoom and launch. Things that move people. Protect soldiers. Power industries. We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care and fuel systems.This role is in Textron System's Sea Systems business area. Visit TextronSystems.com & Lycoming.com to read more about who we are and the products we make! **_About This Role_**
A **Sr Welder - Training Lead (Aluminum)** , under the direction of a Production Supervisor, leads and directs the individual's training and development related to aluminum welding within MLS manufacturing processes and guidelines.
**Responsibilities:**
Conducts the aluminum welding training of new hires and transfers based upon the needs of the department to which the individual will be assignedAdheres to MLS manufacturing requirements, quality standards and core competencies in the preparation and delivery of quality instructionMaintain training curriculum while continually improving and developing the training program as necessaryPace instruction and vary delivery to meet different learning stylesProvide appropriate and timely feedback to training participantsMaintains clean, effective, and professional learning environmentMaintains accurate records of attendance, progress of participants and reports the same in a timely manner to the Training ManagerCompletes weld certification documentation in coordination with Quality Control and delivers completed paperwork to weld engineerStays current with MLS welding technology, processes, and equipmentBe able to read, interpret, and follow blueprints and welding symbols as it pertains to MLS manufacturingPerforms other job-related duties as assigned by management.Works with Production Supervisor in the development and implementation of P.I.P. for individuals not meeting MLS quality and production standards
**Qualifications**
**Education:**
High school graduate or GED certificate.
**Position Requirements:**
Five years of related (MIG and TIG aluminum) experience.Formal craft training with the ability to read blueprints and sketches and the ability to do shop mathematics.Must certify through the MLS training center and demonstrate skills based on the results of the welding testWillingness and flexibility to work extended hours as needed to accomplish the task or work with little or no prior notification.Must be willing to work rotating shifts.Must have excellent interpersonal, communication and organizational skills; must have demonstrated problem-solving skillsFully proficient and comfortable with Microsoft Office Suite
**Essential Physical Demand Requirements:**
Physical demands described have been validated by on-site job analysis. They are representative of the physical demands that must be met by an employee to successfully and safely perform the essential functions of this job. The following information is a synopsis of key physical demand requirements determined from a detailed job analysis:
**Overview:** Non-Climate Controlled Environment (Extreme Heat & Extreme Cold); Elevated Heights; climbing; crawling; using ladders; stairs & ramps; frequent/prolonged lifting(35 pounds single lift & 70 pounds team lift); repetitive motion of different extremities, confined spaces; tight spaces; Radiographic Activity Environment; Magnetic Wave Environment; Working with Chemicals
**Postural:** Must have the ability to move extremities and spine throughout a sufficient range of motion that will permit the employee to work in a variety of postures involving a range from floor to overhead level. Flexing and twisting of the trunk and other awkward postures are occasionally required.
**Dexterity** : Must have a good dexterity and frequently use one and two hands throughout the work period for hand tools and handling materials.
**Cardiorespiratory Demand** : Must have sufficient cardiorespiratory fitness to be able to perform **medium** work involving constant standing and walking, material handling and performing work in a hot, humid environment.
**General Physical Activities** : Include standing, walking, sitting, stooping, kneeling, squatting, body twisting, sense of touch, manual dexterity, speaking clearly, seeing distant/reading, reaching, hearing, depth perception, color vision, lifting, carrying, pushing, pulling, climbing ladders, climbing stairs and balancing.
**Physical Demand Level - Medium** : Must be able to perform medium physical labor as classified by the United States Department of Labor. May be required to lift up to 35 pounds for a single person lift, and up to 70 pounds team lift
**_How We Care_**
At Textron Systems, our talented people make us successful. We promote an inclusive environment where we value individuality, differences, and unique perspectives.
Our Company is committed to offering employees opportunities to grow and develop. Our benefits and compensation packages are designed to help our talented employees excel and achieve their goals, so they can make a difference every day in and outside of the workplace. Below are just a few examples!
- Flexible Work Schedules
- Education Assistance
- Career Development & Training Opportunities
- Wellness Program (including Fitness Reimbursement)
- Medical, Dental, Vision & 401(K) with Company Funding- Paid Parental Leave
**_Are you a Military Veteran?_**
Textron's products and services are trusted everyday by those who protect our country. We are dedicated to hiring these Veterans and aim to translate their skills to make an impact on our Company.
**EEO Statement**
Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.
**Recruiting Company:** Textron Systems
**Primary Location:** US-Louisiana-New Orleans
**Job Function:** Manufacturing
**Schedule:** Full-time
**Job Level:** Team Leader
**Job Type:** Experienced
**Shift:** First Shift
**Job Posting:** 07/09/2024, 1:33:37 PM
**Job Number:**