1,386 Training Support jobs in the United States
Application Development & Support Training Program
Posted 2 days ago
Job Viewed
Job Description
Join Year Up United, an engaging job training program designed for young adults eager to develop their professional skills in a supportive environment. This intensive program offers a blend of in-class learning, hands-on internship opportunities, and personalized mentorship to help you kickstart your career.
The program includes comprehensive training in key technical and professional skills, followed by an internship with a top-tier company. Your hands-on experience will be with BNY Mellon in Pittsburgh.
Are you a fit for Year Up United? You can apply if you meet the following criteria:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday through Friday for the program duration
- Highly motivated to learn new technical and professional skills
- Have not obtained a Bachelor’s degree
- You may need to answer additional screening questions during the application process
By participating in this program, you will acquire valuable skills such as:
- Professional business and communication skills
- Interviewing and networking techniques
- Resume building assistance
- Ongoing support and mentorship to guide you in launching your career
During the internship phase, Year Up United students receive an educational stipend of $525 per week. Our program covers essential topics, including:
- Application Development
- Customer Success
- Financial Operations
Seize the opportunity to gain the skills and experience necessary to advance your professional journey. An impressive 75% of Year Up United graduates are employed or enrolled in postsecondary education within 4 months of graduation, with employed graduates earning an average starting salary of $53,000 per year.
Application Development & Support Training Program
Posted 2 days ago
Job Viewed
Job Description
Join Year Up United, an engaging job training program designed for young adults eager to develop their professional skills in a supportive environment. This intensive program offers a blend of in-class learning, hands-on internship opportunities, and personalized mentorship to help you kickstart your career.
The program includes comprehensive training in key technical and professional skills, followed by an internship with a top-tier company. Your hands-on experience will be with BNY Mellon in Pittsburgh.
Are you a fit for Year Up United? You can apply if you meet the following criteria:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday through Friday for the program duration
- Highly motivated to learn new technical and professional skills
- Have not obtained a Bachelor’s degree
- You may need to answer additional screening questions during the application process
By participating in this program, you will acquire valuable skills such as:
- Professional business and communication skills
- Interviewing and networking techniques
- Resume building assistance
- Ongoing support and mentorship to guide you in launching your career
During the internship phase, Year Up United students receive an educational stipend of $525 per week. Our program covers essential topics, including:
- Application Development
- Customer Success
- Financial Operations
Seize the opportunity to gain the skills and experience necessary to advance your professional journey. An impressive 75% of Year Up United graduates are employed or enrolled in postsecondary education within 4 months of graduation, with employed graduates earning an average starting salary of $53,000 per year.
Application Development & Support Training Program
Posted 3 days ago
Job Viewed
Job Description
Join Year Up United, an engaging job training program designed for young adults eager to develop their professional skills in a supportive environment. This intensive program offers a blend of in-class learning, hands-on internship opportunities, and personalized mentorship to help you kickstart your career.
The program includes comprehensive training in key technical and professional skills, followed by an internship with a top-tier company. Your hands-on experience will be with BNY Mellon in Pittsburgh.
Are you a fit for Year Up United? You can apply if you meet the following criteria:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday through Friday for the program duration
- Highly motivated to learn new technical and professional skills
- Have not obtained a Bachelor’s degree
- You may need to answer additional screening questions during the application process
By participating in this program, you will acquire valuable skills such as:
- Professional business and communication skills
- Interviewing and networking techniques
- Resume building assistance
- Ongoing support and mentorship to guide you in launching your career
During the internship phase, Year Up United students receive an educational stipend of $525 per week. Our program covers essential topics, including:
- Application Development
- Customer Success
- Financial Operations
Seize the opportunity to gain the skills and experience necessary to advance your professional journey. An impressive 75% of Year Up United graduates are employed or enrolled in postsecondary education within 4 months of graduation, with employed graduates earning an average starting salary of $53,000 per year.
Application Development & Support Training Program
Posted 3 days ago
Job Viewed
Job Description
Join Year Up United, an engaging job training program designed for young adults eager to develop their professional skills in a supportive environment. This intensive program offers a blend of in-class learning, hands-on internship opportunities, and personalized mentorship to help you kickstart your career.
The program includes comprehensive training in key technical and professional skills, followed by an internship with a top-tier company. Your hands-on experience will be with BNY Mellon in Pittsburgh.
Are you a fit for Year Up United? You can apply if you meet the following criteria:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday through Friday for the program duration
- Highly motivated to learn new technical and professional skills
- Have not obtained a Bachelor’s degree
- You may need to answer additional screening questions during the application process
By participating in this program, you will acquire valuable skills such as:
- Professional business and communication skills
- Interviewing and networking techniques
- Resume building assistance
- Ongoing support and mentorship to guide you in launching your career
During the internship phase, Year Up United students receive an educational stipend of $525 per week. Our program covers essential topics, including:
- Application Development
- Customer Success
- Financial Operations
Seize the opportunity to gain the skills and experience necessary to advance your professional journey. An impressive 75% of Year Up United graduates are employed or enrolled in postsecondary education within 4 months of graduation, with employed graduates earning an average starting salary of $53,000 per year.
Application Development & Support Training Program
Posted 3 days ago
Job Viewed
Job Description
Join Year Up United, an engaging job training program designed for young adults eager to develop their professional skills in a supportive environment. This intensive program offers a blend of in-class learning, hands-on internship opportunities, and personalized mentorship to help you kickstart your career.
The program includes comprehensive training in key technical and professional skills, followed by an internship with a top-tier company. Your hands-on experience will be with BNY Mellon in Pittsburgh.
Are you a fit for Year Up United? You can apply if you meet the following criteria:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday through Friday for the program duration
- Highly motivated to learn new technical and professional skills
- Have not obtained a Bachelor’s degree
- You may need to answer additional screening questions during the application process
By participating in this program, you will acquire valuable skills such as:
- Professional business and communication skills
- Interviewing and networking techniques
- Resume building assistance
- Ongoing support and mentorship to guide you in launching your career
During the internship phase, Year Up United students receive an educational stipend of $525 per week. Our program covers essential topics, including:
- Application Development
- Customer Success
- Financial Operations
Seize the opportunity to gain the skills and experience necessary to advance your professional journey. An impressive 75% of Year Up United graduates are employed or enrolled in postsecondary education within 4 months of graduation, with employed graduates earning an average starting salary of $53,000 per year.
Training Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Who WE are:
RailPros is the premier provider of engineering and diversified safety services to America’s rail and transit industry. Driven by a passion for our people, clients, and communities, we are committed to solving our customers’ challenges and earning their trust through teamwork, continuous improvement, and service excellence. As a people-first organization, we prioritize the well-being and growth of our employees, fostering a culture of caring and support. We believe that when our people thrive, our company thrives.
Our mission is to enhance mobility, safety, and quality of life for residents, passengers, and partner companies. We do more than just provide services – we are constantly innovating and staying abreast of industry developments to help our customers succeed. Join us in our shared goal of keeping America moving and ensuring customer satisfaction in an environment where your contributions are valued and your growth is encouraged. Apply now and become a part of our exciting journey!
Job Summary:
We are seeking a highly organized and adaptable professional to provide Training Program Management support to an existing customer through staff augmentation. This role involves integrating seamlessly with the customer’s internal Program Manager and team to provide logistical, planning, and operational support for critical training needs. The ideal candidate will possess strong problem-solving skills, a strategic mindset, and the ability to manage shifting priorities with diplomacy and efficiency.
Essential Duties & Responsibilities:
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Coordinate and schedule training sessions across concurrent projects, ensuring no conflicts.
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Ensure all training prerequisites are met, including documentation and stakeholder reviews.
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Collaborate with subject matter experts (SMEs) to review and finalize training materials.
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Monitor and report on training progress, delays, and completion metrics.
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Attend project meetings and contribute to planning discussions.
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Escalate issues as needed to maintain project timelines and quality standards.
Qualifications
Knowledge, Skills & Abilities:
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Strong logistical and planning background.
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Excellent communication, negotiation, and interpersonal skills.
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Ability to think strategically and make decisions based on the broader organizational context.
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Comfortable working in a dynamic environment with frequent changes.
Required Education and Experience:
- A background in training coordination, Transit operations or rail operations is beneficial, but not required
Why Work at RailPros?
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Professional growth opportunities: RailPros offers the chance for real estate managers to take on challenging responsibilities and expand their skill set by serving as a point of contact and relationship manager between utility and railroad representatives and RailPros Real Estate clients.
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Impactful role: Working at RailPros provides the opportunity to play a crucial role in managing relationships between third parties, railroad representatives, and clients, influencing the successful outcomes of permit applications and lease processes.
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Industry specialization: RailPros focuses on railroad real estate, offering the opportunity for real estate managers to gain specialized knowledge and experience in this niche sector, which can be valuable for career advancement in the industry.
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Collaborative environment: RailPros fosters a collaborative and dynamic work environment, providing real estate managers with the opportunity to work alongside experienced professionals and contribute to the success of railroad track construction projects and real estate management systems.
Benefits & Perks:
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Comprehensive Health Insurance: Includes medical, dental, and vision coverage.
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Additional Coverage Plans: Accident plan, critical illness plan, and hospital indemnity with employee-to-family coverage.
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Life & Disability Insurance: Employer-paid with additional voluntary options available.
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Retirement Savings: 401(k) plan with employer match.
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Paid Time Off (PTO): Generous Paid Time Off
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Wellness Programs: Access to various wellness initiatives and resources.
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Discount Programs: Exclusive discounts on products and services.
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Company Merchandise Allowance: Company-funded allowance for our online store.
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Health Savings Accounts (HSA): With employer match.
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Health Reimbursement Arrangement (HRA): Employer-funded.
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Flexible Spending Accounts (FSA): For dependent care expenses.
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Employee Assistance Programs (EAP): Support for personal and professional challenges.
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Professional Development: Opportunities for training and career growth.
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Work-Life Balance: Initiatives designed to support a balanced and fulfilling work life.
Join RailPros for a fulfilling career in a thriving and stable industry. Our core values ( drive us to excel as a team, prioritize customer satisfaction, and adapt to industry changes swiftly. Be part of a passionate and dedicated team that values continuous improvement, trust, and problem-solving. Apply now ( for an opportunity to contribute to our success.
Equal Employment Opportunity (EEO):
RailPros provides equal employment opportunities to all qualified candidates, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic . We are committed to making reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities unless such accommodations would impose undue hardship on our business operations. If you are considering applying for a job and require a reasonable accommodation in accordance with the ADA , please reach out to us at . We value diversity and strive to create an inclusive environment for all employees.
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TRAINING SUPPORT SPECIALIST
Posted 4 days ago
Job Viewed
Job Description
Job Summary
The Training Support Center Specialist (TSCS) provides support to the Army National Guard's (ARNG) Training Aids, Devices, Simulators, and Simulations (TADSS) program throughout the United States and its Territories to include Camp Blanding, FL, Camp Grayling, MI, Los Alamitos, CA, Camp Ripley, MN, Camp Roberts, CA, and Gowen Field, ID. Weekend support will also be required, at times, to support the training unit's needs.
Summary of Essential Job Functions
- Supports the Training Center and the following operations: daily opening and closing of facility schedules training; serves as liaison with military active Army and National Guard Units to ensure maximum utilization of the trainers; maintains up-to-date utilization and training status reports; prepares and submits monthly utilization reports; assists in establishing a unit training program; monitors unit(s) training performance and training sessions for Army compliance.
- Performs warehouse operations that includes processing of transactions in TS-MATS; assists with incoming shipments; issues, receives and accounts for TADSS equipment; Performs user-level TADSS equipment troubleshooting to detect malfunctions and escalate when applicable; verifies hand-receipt holders to include validation of signature card; validates proper identification and signature of requesting officer or authorized representative is on signature card.
- Assembles and groups items/materials according to receiving vouchers/turn in documentation based on property class, condition, and type of transaction; Receives Inventory and validates proper type, quantity and quality; stages all equipment orders as necessary in Government warehouse; conducts 100% accountability of annual inventories of parts, tools, test equipment, and other TADSS property IAW AR710-1-1 & AR 710-1-2, submits to Government for review/approval.
- Conducts joint inventory, inspects new equipment, training devices upon receipt; stores/prepares equipment for issue and submits reports to appropriate offices; notifies Government of any discrepancies and recommends resolution; processes TADSS requests and ensures requesting units are authorized to request/receive equipment; compiles a record of demand for material issued by date, unit and type of equipment and ensure requested material is on hand for issue; receives turn-in equipment, inspects and prepares equipment for re-issue.
- Complies with all safety guidelines and attends daily meetings with staff to discuss Safety Issues and concerns: "Take Five for Safety".
- Provides technical assistance to newly assigned unit instructors to improve instructional competence.
- Drafts Standard Operating Procedure for Government consideration; attends meetings, conferences, and planning sessions to provide experienced technical recommendations with Government; attends government-unique training on Government supplied training devices; assists Government with research on variety of different issues as needed.
- Participates in area maintenance to include cleaning floors, worktables and stations, distribution office, repack areas, receiving areas and staging areas.
- Performs safety checks on forklifts, material handling equipment and machinery prior to use.
- Participates in cycle counting and periodic inventories which includes, but is not limited to, the upkeep, cleanliness, and organization of all assigned areas.
- Participates and recommends revision of lesson plans, program of instructions (POI); ensures Soldiers receive training in the most up-to-date regulatory procedures conducted by instructor/operator (I/O's) personnel.
- Presents technical instruction that includes detailed explanation, demonstration, and guidance on practical exercises; evaluation of performance; special assistance to students requiring additional training; observes students operating the trainers and identifies operational errors are detected and students are redirected; provides guidance and problem-solving techniques to resolve operational problems.
- Operates training devices and simulators to include installing, setting up simulator and performs daily preoperational readiness checks; technical inspections on the trainers; briefing students on safety procedures, required equipment, etc.
- Trains new operators for various simulators and using TS-MATS to track the training and operators that have been trained. Assists unit trainers in developing individual and crew training.
- Other duties as assigned.
- Must have proof of U.S. citizenship.
- High School Graduate or equivalent.
- Prior military experience preferred.
- Minimum three (3) years' experience in training support center operations.
- Valid Driver's License is Required
- Knowledge in Microsoft Office
- Experience as an instructor/staff/cadre member.
- Working knowledge/understanding of military protocol/chain of command.
- Ability to maintain effective working relationships.
- Possess professional demeanor and attitude.
- Ability to work cooperatively with military and civilian work forces.
- Ability to communicate both verbally and in writing in a clear and concise manner.
- Strong verbal, written and interpersonal skills and proficient using a personal computer (Microsoft Programs).
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee is occasionally required to walk; use hands and fingers to feel, handle, or operate objects, tools, or controls; reach with hands and arms; and drive a motor vehicle (in clear and limited visibility conditions). The employee must possess physical dexterity (bend, twist, turn, and climb) commensurate with military physical activity while wearing personal protective equipment. Must be able to lift a minimum of 50 pounds.
Travel Requirements
This position requires travel depending on the training needs and schedule for contract support. Weekend support will be required at times to support the training unit's needs.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
About TTGI:
People First. Customer Always
TTGI provides an environment that challenges our employees to grow and prosper by supporting their development in five key areas: Future, Fitness, Finance, Family, and Faith. Our behaviors deliver results beyond expectations, for both our employees and our customers.
TTGI provides a strong benefit package that includes Medical, Dental, and Vision Insurance as well as company paid Life Insurance, Long & Short-Term Disability. TTGI provides 401K matching with immediate vesting.
TTGI is an EO employer - Veterans/Disabled and other protected categories
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Training Support Specialist
Posted 4 days ago
Job Viewed
Job Description
Location : Hughesville, MD
Job Type: Full-Time
Job Number: FY25-76
CSM Department: Division of Continuing Education and Workforce Development
CSM Division: MD Center for Environmental Training (MCET)
Opening Date: 04/18/2025
Position Summary
Located 45 minutes from the Nation's Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) has been twice named in the top 150 community colleges by the Aspen Institute with academic programs in over 100 disciplines. CSM is among America's top 100 producers of Minority associate degrees in twenty categories, according to Diverse Issues in Higher Education. CSM offers excellent health insurance benefits; State Retirement Pension plan; wellness programs; Code Green early closure Fridays in the summer; college closure for spring break and several major holidays, including the week between Christmas and New Year; and for several days in March for Spring Break. We are an innovative institution committed to student success and well known for our flexibility to meet student and community needs.
The Training Support Specialist provides administrative and training support for the environmental, health, and safety programs. The position is responsible for the day-to-day delivery of Maryland Center of Environmental Training's (MCET) continuing education course delivery in coordination with nine community colleges, onsite, and offsite for clients. It requires strong administrative and people skills, organization, computer literacy and technical expertise, and collaborative communication with continuing education staff at other colleges, in addition to the MCET instructors and students.
The hiring salary for this position will be from the min to mid-point of the salary range advertised.
This position is open until filled.
Specific Duties and Responsibilities
60 % Reporting and Documentation
- Manages all registration processes for MCET classes.
- Verifies and inputs accurate data to systems, monitors sections, run reports and rosters as needed; and updates and maintains internal databases.
- Monitors registration numbers at all locations and continually update MCET database with latest data.
- Confirms running (or cancelation of a class) once minimum registration numbers have been reached at CSM or the eleven co-sponsoring colleges.
- Monitors registrations in other Maryland Colleges and in-house registrations and advise colleges and trainers of running and/or cancelation decisions.
- Handles all MDE Grant funded registrations for all colleges including setting up payment for MDE employees to attend training using grant funds; maintain accurate records of all MDE audits; and establish PO for MDE audits and process payments of invoices.
- Prepares course materials for print: check for copyright issues, convert PowerPoint, Word Documents, Excel worksheets into PDFs for printing purposes.
- Prepares and packages all course materials to include: all course handouts, tests, pre-tests, textbooks, and answer sheets.
- Prepares and packages all instructor materials to include sign-in sheets, instructor evaluation, student evaluations, course registration forms, and TRE cards and training certificates.
- Monitors all upcoming courses to ensure delivery of course materials.
- Prints rosters and other reports using colleague "canned" queries.
- Creates and maintains electronic and hard copy of backup documentation for each course.
- Maintains inventory of all office supplies to include ordering materials.
- Maintains standard operating procedures.
- Serves as MCET's primary contact for students, MDE employees, other colleges, and the public registering for MCET courses/functions.
- Provides accurate information to trainees, employers, and state officials about program and available training.
- Maintains working relationship with the staff from eleven Continuing Education Departments of Maryland Community Colleges working with MCET.
- Provides students with verification of classes taken at MCET.
- Coordinates with instructors regarding new course materials and confirmations; ensure course materials are updated and saved.
- Communicates with print shop on all special needs for print jobs, i.e., handout covers, specialty papers, binding or stapling, and tabs or insertions.
- Attends special events and/or conferences related to training delivery, on-site registration, client assistance, instructor support; and to support training outreach and networking.
- Travels when needed to assist instructors and provide student assistance to include sign-ins, registrations, and general inquiries.
- Stay informed about industry developments, best practices, trends, and opportunities.
- Assess course enrollment to assist in training delivery decisions and/or modifications, as needed.
- Performs other related duties as assigned.
- Associate degree required.
- Minimum of three-years administrative experience to include multi-tasking, excellent communication skills, demonstrated ability to manage stress, attention to detail, and strong organizational skills.
The College of Southern Maryland is an Equal Opportunity Employer.
Background Checks
The College of Southern Maryland conducts background checks in order to ensure the safety and well-being of the College's staff and students. The final candidate for this position will be subject to the following background checks: Criminal History Check and Sex Offender Registry Check.
Conflict of Interest policy
No College of Southern Maryland employee shall engage in or have a financial interest, directly or indirectly, in any activity that conflicts or raises a reasonable question of conflict with his or her duties and responsibilities. CSM Employees shall not at any time engage in any outside employment or independent consulting that would adversely affect their employment status or performance as employees at the college, create a conflict of interest, or, with the exception of constitutionally protected activities, would compromise or embarrass the college, or adversely affect professional standing. Any full-time college employee who also holds a full-time position or its equivalent in consulting elsewhere (whether permanent or seasonal) will be deemed to have a conflict of interest and will be asked to resign from one of the full-time positions. Full-time employees must promptly disclose in writing, on a form available from the Human Resources Office, to the college all other full-time employment or its equivalent in independent consulting.
Employment Frequently Asked Questions
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Keep growing in your career at the College of Southern Maryland. CSM offers great benefits, beautiful campuses and a challenging environment. Check out why our employees give high marks to our benefits program
Training Support AnalystTrainer
Posted 4 days ago
Job Viewed
Job Description
HJ Staffing is seeking a proactive and organized Training Support Analyst (Management Analyst II) to assist with coordination, reporting, and logistical support for training and educational initiatives funded by the State Opioid Response (SOR) grant. This is a crucial support role that ensures high-impact training programs reach behavioral health professionals and stakeholders across the state.
Key Responsibilities-
Coordinate training logistics including scheduling, communications, venue setup, and registration tracking.
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Maintain accurate training records and assist in compiling performance data and grant deliverables.
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Support program managers with project timelines, task tracking, and vendor management.
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Assist with developing and distributing training materials and communications.
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Monitor and report progress toward training goals and assist in evaluating program impact.
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Ensure compliance with SOR grant documentation, deadlines, and audit requirements.
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Bachelor's degree in Public Health, Education, Administration, or a related field.
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2–4 years of experience in program support, training coordination, or public sector administration.
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Strong organizational and time management skills.
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Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
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Excellent written and verbal communication skills.
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Ability to handle multiple tasks in a fast-paced, grant-driven environment.
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Experience supporting federally funded training or education programs.
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Knowledge of behavioral health, public health, or substance use services.
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Familiarity with learning management systems or webinar platforms (e.g., Zoom, Teams).
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Competitive pay based on experience
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Weekly pay through HJ Staffing
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Opportunity to support impactful state-wide training initiatives
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Work in a mission-driven environment focused on behavioral health and recovery
Training Support Specialist WFH

Posted today
Job Viewed
Job Description
**Introduction**
Do you have the career opportunities as a Training Support Specialist WFH you want with your current employer? We have an exciting opportunity for you to join HealthTrust Workforce Solutions WFH which is part of the nation's leading provider of healthcare services, HCA Healthcare.
**Benefits**
HealthTrust Workforce Solutions, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
+ Free counseling services and resources for emotional, physical and financial wellbeing
+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock
+ Family support through fertility and family building benefits with Progyny and adoption assistance.
+ Referral services for child, elder and pet care, home and auto repair, event planning and more
+ Consumer discounts through Abenity and Consumer Discounts
+ Retirement readiness, rollover assistance services and preferred banking partnerships
+ Education assistance (tuition, student loan, certification support, dependent scholarships)
+ Colleague recognition program
+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits ( Eligibility for benefits may vary by location._**
Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Training Support Specialist WFH where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
**Job Summary and Qualifications**
**JOB TITLE** - Training Support Specialist
**GENERAL SUMMARY OF DUTIES** - -Responsible for providing quality service and support to both internal and external customers. Act as corporate liaison on all learning-related technologies such as Healthstream Learning Management System (LMS) and WebEx (including virtual meeting and virtual training tools). Maintain knowledge, understanding, and database of HCA and non-HCA facility offerings including required credentials such as BLS, ACLS, and PALS. Help maintain corporate education training center and training libraries. Provide training and communication information to all departments to effectively and accurately launch new projects or revised courses or course offering. As a highly visible department representative, this person consistently demonstrates a strong service commitment by continually striving to meet and exceed customer expectation.
**SUPERVISOR** - Director of Clinical Operations, Education
**SUPERVISES** - None
**ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO** :
· Answers all incoming calls to Education, answers inquires or refers callers to appropriate individuals
· Responsible for daily management education programs and their implementation
· Coordinates registration for virtual training and live classes
· Assist with coordinating and troubleshooting for virtual training, WBT and Cisco (Web-Ex)
· Responsible for course introduction including both classroom and distance/e-learning
· Manage volume of incoming calls and assess/identify customer needs to achieve satisfaction
· Assist/Ensures new employees on boarding process and assist hiring manager with necessary action regarding employee set up in HLC and Workforce2.0
· Communicates (written/verbal) with business owners, vendors and all level of company employees. Must have excellent communication skills
· Data entry into various education databases including HealthStream, Workforce 2.0
· Responsible for the management, daily maintenance and learner coordination of TimeTap (Scheduling Software)
· Acts as a Healthstream Product owner for HealthTrust Workforce Management Solution
· Responsible for administrative direction in compliance with The Joint Commission standards
· Maintains education database for end users class search related to all required certifications
· Understands training requirements for non clinical and clinical staff and helps connect available resources
· Assists with updating and compiling reports and documents from data and existing records
+ Attend meeting as assigned and reports on actions
· Assist other staff as requested
+ Any other duties as assigned
**KNOWLEDGE, SKILLS, & ABILITIES** -
· **Communication -** strong presentation skills, including clear and concise verbal and written.
· **Adaptability** - ability to maintain effectiveness when experiencing major changes in work tasks and/or work environment; adjusts effectively to rapidly changing work structures, processes, requirements and cultures.
· **Energy** - consistently maintains high levels of activity and productivity while sustaining long working hours when necessary; operates with vigor, effectiveness, flexibility, and determination over extended periods of time.
· **Organization** - proactively prioritizes needs and effectively manages timelines and resources.
· **Customer Orientation** - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
· **PC Skills** - demonstrates strong proficiency in Microsoft applications including Outlook, Word, Excel and PowerPoint; Prefer experience in using web-based development and authoring products such as learning management systems; ability to learn new systems and technology quickly.
· **Stress Tolerance** - maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handles stress in a manner that is acceptable to others and the organization.
· **Contribution to Team Success** - actively participates as a member of a team to move toward the completion of goals.
· **Tactical Execution -** demonstrates personal ownership of tasks and follows through to drive and obtain results.
· **Functional Knowledge** - general understanding and knowledge of hospital operations. Development techniques including distance learning methodologies.
**POSITION TYPE AND EXPECTED HOURS OF WORK - This is a full time hourly position. Hours vary/include weekends and evenings.**
**TRAVEL** - May be required to travel in support of emergency business operations to include HEART (HealthTrust Emergency Action Response Team)
**EDUCATION** -
High school diploma or GED required
**EXPERIENCE** -
Data Entry, Microsoft Tools experience a plus
HealthStream administrator preferred
Previous customer service experience in healthcare environment preferred
**PHYSICAL DEMANDS/WORKING CONDITIONS** -
Position requires prolonged sitting, some bending, stooping, and stretching. Position requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing, verbal communication and eyesight to record, prepare, and communicate appropriately to perform job responsibilities, lifting paper or boxes up to 40 pounds occasionally. Work will be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations.
Are you looking for a healthcare career that offers opportunities for personal and professional growth? Look no further than HealthTrust Workforce Solutions. At HealthTrust, we believe that healthcare is all about people - those who provide it and those who receive it. As a wholly-owned subsidiary of HCA Healthcare and a preferred partner to thousands of top-performing hospitals, we are the largest managed services provider in the healthcare industry. With over 28,000 professionals placed in healthcare roles each year, we take pride in expanding skill sets, broadening career horizons, providing economic stability, and cultivating personal growth. Join us and pave the way for a fulfilling healthcare career.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Training Support Specialist WFH opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!**
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.