81 Training jobs in Farmersville
REMOTE Learning & Development Manager
75026 Plano, Texas
Carrington
Posted 4 days ago
Job Viewed
Job Description
**Come join our amazing team and work remote from home! Please note that this position will require to travel from time to time.**
The Learning & Development Manager will be part of the Learning & Leader Development management team, this role is responsible for developing and driving the strategy and execution of learning initiatives in conjunction with the SVP and other management team members. Lead the design, development, and delivery of learning and development programs across the organization. Manage the Learning Management System (LMS), online courses within LMS, content and delivery of associate and management development, on-the job training, new hire training, new hire orientation. Perform all duties in compliance with all company policies and procedures and state and federal laws governing all activities. The Target Pay range for this position is $118,000 to $129,000.
**What you'll do:**
+ Perform supervisory/management responsibilities in accordance with the organization's policies and applicable laws, including hiring and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; addressing complaints; and resolving problems.
+ Manage, motivate and guide the Training team.
+ Maintains an open line of communication with business leaders throughout the organization.
+ Manage and lead the design, development, and delivery of learning and development programs across the organization.
+ Manage our Learning Management System (LMS), online courses within LMS, content and delivery of overall associate and management development, on-the job training, new hire training, and new hire orientation.
+ Work closely in collaboration with subject matter experts and business leaders to deliver and create effective learning solutions to re-tool and re-skill associates in order to support business changes.
+ Manage projects and ensure all projects meet or exceed our internal client expectations.
+ Develop and guide the development of instructionally sound, creative and high quality learning solutions with high impact results that leave a lasting effect (e.g., curriculum design, storyboarding, self-study, e(1)learning, blended learning).
+ Create and execute remote/distance learning strategies using online and distance delivery via collaboration tools such as Microsoft Teams.
+ Maintain Course Management and other modules in the Learning Management System.
+ Perform other duties as assigned.
**What you'll need:**
+ Bachelor's degree or equivalent combination of education and experience required.
+ 5 to 7 years' experience in development and delivery of content required.
+ Some experience in working with Learning Management Systems (create courses, grant credit), is preferred.
+ Proven consultation and influencing skills in a business environment required.
+ Mortgage loan servicing and/or originations experience highly preferred.
+ Experience with eLearning authoring tools; preferably Articulate 360 or Adobe Captivate.
+ Excellent interpersonal skills including influencing and relationship-building across functions.
+ Knowledge and abilities in the principles and practices of adult learning, change management, and process improvement methodologies.
+ Strong project management skills, critical thinking and able to influence at all levels.
+ Ability to plan and oversee the work products of a team on a short-term and long-term basis.
+ Strong facilitation skills.
+ Outstanding verbal, written, and presentation skills.
+ Strong work ethic and a sense of responsibility, and a mind for details, without losing sight of the overarching goals.
+ Ability to understand complex problems and to collaborate and explore alternative solutions.
+ Ability to interact with Senior Management as an advisor on projects, and to act as a spokesperson in area of expertise.
+ Ability to work effectively in a team environment and manage complex projects.
+ Ability to thrive and drive in a changing environment and prioritize competing requests.
+ Ability to work directly with business subject matter experts and leaders.
+ Ability to manage time effectively and coordinate/deliver on multiple projects in a timely manner.
+ Ability to be flexible and work in a fast paced, entrepreneurial environment.
**Our Company:**
Carrington Mortgage Holdings is a holding company whose primary businesses include asset management, mortgages, real estate transactions and real estate logistics. Collectively, the businesses are vertically and horizontally integrated, and provide a broad range of real estate services encompassing nearly all aspects of single-family residential real estate transactions in the United States. Guided by a leadership team with a wealth of industry experience and guided by a consistent philosophy, Carrington maintains the necessary infrastructure to ensure stability and maximize value during any market cycle. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: .
**What We Offer:**
+ Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
+ Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
+ Customized training programs to help you advance your career.
+ Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
+ Educational Reimbursement.
+ Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
to all applicants: Carrington does not do interviews or make offers via text or chat.**
Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
The Learning & Development Manager will be part of the Learning & Leader Development management team, this role is responsible for developing and driving the strategy and execution of learning initiatives in conjunction with the SVP and other management team members. Lead the design, development, and delivery of learning and development programs across the organization. Manage the Learning Management System (LMS), online courses within LMS, content and delivery of associate and management development, on-the job training, new hire training, new hire orientation. Perform all duties in compliance with all company policies and procedures and state and federal laws governing all activities. The Target Pay range for this position is $118,000 to $129,000.
**What you'll do:**
+ Perform supervisory/management responsibilities in accordance with the organization's policies and applicable laws, including hiring and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; addressing complaints; and resolving problems.
+ Manage, motivate and guide the Training team.
+ Maintains an open line of communication with business leaders throughout the organization.
+ Manage and lead the design, development, and delivery of learning and development programs across the organization.
+ Manage our Learning Management System (LMS), online courses within LMS, content and delivery of overall associate and management development, on-the job training, new hire training, and new hire orientation.
+ Work closely in collaboration with subject matter experts and business leaders to deliver and create effective learning solutions to re-tool and re-skill associates in order to support business changes.
+ Manage projects and ensure all projects meet or exceed our internal client expectations.
+ Develop and guide the development of instructionally sound, creative and high quality learning solutions with high impact results that leave a lasting effect (e.g., curriculum design, storyboarding, self-study, e(1)learning, blended learning).
+ Create and execute remote/distance learning strategies using online and distance delivery via collaboration tools such as Microsoft Teams.
+ Maintain Course Management and other modules in the Learning Management System.
+ Perform other duties as assigned.
**What you'll need:**
+ Bachelor's degree or equivalent combination of education and experience required.
+ 5 to 7 years' experience in development and delivery of content required.
+ Some experience in working with Learning Management Systems (create courses, grant credit), is preferred.
+ Proven consultation and influencing skills in a business environment required.
+ Mortgage loan servicing and/or originations experience highly preferred.
+ Experience with eLearning authoring tools; preferably Articulate 360 or Adobe Captivate.
+ Excellent interpersonal skills including influencing and relationship-building across functions.
+ Knowledge and abilities in the principles and practices of adult learning, change management, and process improvement methodologies.
+ Strong project management skills, critical thinking and able to influence at all levels.
+ Ability to plan and oversee the work products of a team on a short-term and long-term basis.
+ Strong facilitation skills.
+ Outstanding verbal, written, and presentation skills.
+ Strong work ethic and a sense of responsibility, and a mind for details, without losing sight of the overarching goals.
+ Ability to understand complex problems and to collaborate and explore alternative solutions.
+ Ability to interact with Senior Management as an advisor on projects, and to act as a spokesperson in area of expertise.
+ Ability to work effectively in a team environment and manage complex projects.
+ Ability to thrive and drive in a changing environment and prioritize competing requests.
+ Ability to work directly with business subject matter experts and leaders.
+ Ability to manage time effectively and coordinate/deliver on multiple projects in a timely manner.
+ Ability to be flexible and work in a fast paced, entrepreneurial environment.
**Our Company:**
Carrington Mortgage Holdings is a holding company whose primary businesses include asset management, mortgages, real estate transactions and real estate logistics. Collectively, the businesses are vertically and horizontally integrated, and provide a broad range of real estate services encompassing nearly all aspects of single-family residential real estate transactions in the United States. Guided by a leadership team with a wealth of industry experience and guided by a consistent philosophy, Carrington maintains the necessary infrastructure to ensure stability and maximize value during any market cycle. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: .
**What We Offer:**
+ Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
+ Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
+ Customized training programs to help you advance your career.
+ Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
+ Educational Reimbursement.
+ Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
to all applicants: Carrington does not do interviews or make offers via text or chat.**
Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
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0
Training Facilitator
75086 Fairview, Texas
Career T.E.A.M.
Posted 16 days ago
Job Viewed
Job Description
Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here.
Career Team is seeking a Facilitator to support workforce development programs in North Central Texas. This role will be responsible for planning and delivering engaging workshops, coordinating instructional activities, and providing one-on-one tutorial support to job seekers across various programs, including WIOA. The Facilitator will also serve as a key advocate for Career Team's Career EDGE platform, using it as a central tool to guide participants through job readiness training, career planning, and employment preparation. This position reports directly to the Center Manager and plays a critical role in empowering individuals to achieve their career goals and become competitive in the local labor market.
Your Impact on Career Team's Success :
- Establish, maintain, and promote a classroom atmosphere that ensures the emotional and physical safety of clients and emphasizes mutual respect, self-worth, self-discipline, cooperation, consideration, and responsibility
- Create workshop and orientation materials to address the needs of participants and community partners
- Deliver dynamic presentations both in-person and virtually
- Utilize Career EDGE to provide training sessions to enhance job seekers' soft skills, including communication, time management, teamwork, and problem-solving abilities
- Offer guidance and instruction on resume writing, cover letters, job search strategies, and interview preparation techniques
- Facilitate mock interviews, provide feedback, and offer coaching to job seekers to help them succeed in real job interviews
- Build and maintain strong relationships with employers, advocating for job seekers and showcasing their strengths during placement discussions
- Maintain accurate records of training sessions, client progress, job placements, and employer engagements
- Administer and proctor, employer tests, and basic skill assessments such as CASAS or TABE to evaluate literacy and skills levels.
- Stay informed about industry trends, job market dynamics, and employer expectations to provide relevant and effective support to job seekers
- Organize and facilitate workshops, job fairs, and networking events to connect job seekers with potential employers and enhance their job search skills
- Prepare and deliver reports on training outcomes, job placements, and success stories to demonstrate program effectiveness and impact
- Approach each day and task with a "ZAG" mindset
- Perform other tasks as assigned
- Associates degree or higher, or equivalent combination of education and experience
- 3+ years of experience in job development or training activities, preferably within Texas
- Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required
- Proficiency in Microsoft Office suite and Google suite, including Word, Excel, PowerPoint, Google Mail, Calendar, Docs, Sheets, and Drive
- Strong communication and interpersonal skills, with the ability to work effectively in a dynamic team environment
- Experience working with culturally diverse populations and at-risk individuals
- Exceptional time management abilities, attention to detail, and ability to meet deadlines under pressure
- Willingness to uphold company core values and foster a culture of innovation and collaboration
- Strong multitasking abilities and proactive approach to tasks
- A Valid Driver's License
- Bilingual or Multilingual
- Experience and or knowledge of workforce development programs (WIOA/TANF)
- Training in Trauma Informed Care, evidence-based practice, and/or whole family services
Job Site: Onsite
Salary : $45,000 - $55,000/yr
Travel : 20% travel within the region
About Career TEAM:
Founded in 1996, Career TEAM, LLC is a private workforce development organization.
Career TEAM's outstanding record of accelerating the human condition has resulted in numerous honors:
- Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
- Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
- Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
- Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider
As a socially conscious organization, Career TEAM has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See for more information.
Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.
California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:
Identifying information , such as your full name, gender, date of birth, and signature; Demographic data , such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information , such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information , such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers , such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background , such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details , such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information , such as banking details, tax information, payroll information, and withholdings; Health and Safety information , such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information , such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information , such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data , such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.
The Company collects Personal Information to use or disclose as appropriate to:
(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.
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1
Training Coordinator
75086 Fairview, Texas
Career T.E.A.M.
Posted 3 days ago
Job Viewed
Job Description
Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here.
Career Team is looking to hire a Training Coordinator who will be responsible for providing customer-centered services designed to educate, enhance and provide workforce development training services to program participants. Work is performed under the supervision of the WIOA Program Managers.
Your Impact on Career TEAM's Success :
- Serve as a primary liaison with training providers to develop new and nurture existing provider partnerships that grow education and training opportunities for participants
- Educate participants to the advantages of training and upskilling to broaden employment opportunities and enhanced career path options
- Ensure approved and current information regarding the Eligible Training Provider's List is available to program participants and staff
- Maintain and disseminate approved vendor information and performance outcomes to staff and participants as appropriate
- Facilitate group and individual assessment, eligibility and training information sessions for program participants to explore potential training opportunities
- Participate in the assessment of participant marketability skills to determine training suitability and facilitate appropriate referral
- Review participant training needs, industry hiring patterns and high priority occupations to assist with career exploration and the identification of aligned career pathways
- Assist with the completion and review of individual training account packets to ensure all necessary documents are present and in compliance with training requirements
- Provide timely reports for Career Advisors to include pipeline of potential training candidates, available training programs, and training providers
- Consult with Career Advisors as to support services necessary to achieve optimal outcomes
- Maintain detailed documentation of all contacts in Work in Texas per contact requirements
- Support off-site events
- Track progress for individual and team targets using appropriate platforms and databases
- Meet and/or exceed program benchmarks. Participate in all staff-related events as required including but not limited to training, staff meetings, and individual supervision
- Approach each day with a "Zag" mindset
- Perform other tasks as assigned
- Bachelor's degree or higher or an equivalent combination of education and experience
- Strong communication skills and knowledge about community resources
- Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
- Must be computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems
- Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
- Ability to serve as a role model to customers and motivate them towards achieving goals
- Ability to meet and/or exceed set goals and objectives
- Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required
- Knowledgeable about the WIOA program and other workforce program requirements
- A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality
- Exceptional time management skills to meet deadlines and work under pressure
- A Valid Driver's License
- Knowledgeable about the local region and relevant partners
- Bilingual or multilingual
Salary : $45,000-$55,000/yr
Job Site: On Site
Travel : 40% travel within region
About Career TEAM:
Founded in 1996, Career TEAM, LLC is a private workforce development organization.
Career TEAM's outstanding record of accelerating the human condition has resulted in numerous honors:
- Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
- Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
- Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
- Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider
As a socially conscious organization, Career TEAM has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See for more information.
Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.
California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:
Identifying information , such as your full name, gender, date of birth, and signature; Demographic data , such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information , such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information , such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers , such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background , such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details , such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information , such as banking details, tax information, payroll information, and withholdings; Health and Safety information , such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information , such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information , such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data , such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.
The Company collects Personal Information to use or disclose as appropriate to:
(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.
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2
Technical Support Training Specialist
75084 Van Alstyne, Texas
Hyosung America
Posted 24 days ago
Job Viewed
Job Description
JOB SUMMARY:
The Technical Support Training Specialist will be responsible for providing technical training and oversight in the areas of ATM diagnose/repair to our internal engineers. The Training Specialist will also provide service support to various personnel within the company. They will oversee and schedule formal classroom training to field engineers for company initiatives. They will also oversee the Senior Field Service Engineer 2 platform including managing daily workload and results.
ESSENTIAL FUNCTIONS:
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.
While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.
Nautilus Hyosung America, Inc. recognizes and values the diversity of its employees, customers and business partners.
Equal Opportunity Employer ~ Minorities/Females/Disabled/Veteran
The Technical Support Training Specialist will be responsible for providing technical training and oversight in the areas of ATM diagnose/repair to our internal engineers. The Training Specialist will also provide service support to various personnel within the company. They will oversee and schedule formal classroom training to field engineers for company initiatives. They will also oversee the Senior Field Service Engineer 2 platform including managing daily workload and results.
ESSENTIAL FUNCTIONS:
- Support other departments within the company for training and chronic machine issues.
- Create, schedule, and structure formal virtual classroom training for our field engineers.
- Create, schedule, and structure regional training classes as needed.
- Develop or modify course curriculum for new company initiatives.
- Works with training department on implementation of new training initiatives.
- Administer all paperwork associated with issuing and tracking training certifications.
- Oversee and schedule Senior Field Engineer 2 workload and track results.
- Track and report on training results, and chronic results.
- Identify training opportunities based on root cause analysis.
- Work with leadership on field training platforms.
- Other duties as assigned
- Associates Degree in Electronics a plus, not required. High School diploma/GED certificate required.
- Minimum of 1 year of training experience preferred
- Prior ATM experience preferred.
- Working knowledge of Microsoft Office and other PC-based programs.
- Analytical skills.
- Knowledge of electronic theory.
- Problem-solving / troubleshooting skills.
- Oral and verbal communication skills.
- Good interpersonal skills.
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.
- While performing the responsibilities of the job, the employee is required to talk and hear.
- The employee is often required to sit and use their hands and fingers, to handle or feel.
- The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
- Vision abilities required to perform this job include close vision.
- Must be able to lift up to fifty (50) pounds on occasion.
- Frequent standing and walking required.
While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.
- The employee may be occasionally exposed to moving mechanical parts and vehicles.
- The employee will work in both office and warehouse environments.
- Slip, trip and fall hazards may be present. Employee must ware personal protective equipment when working in the warehouse as needed.
- The noise level in the work environment is usually quiet to moderate.
- The passage of employees through the work area is average and normal.
Nautilus Hyosung America, Inc. recognizes and values the diversity of its employees, customers and business partners.
Equal Opportunity Employer ~ Minorities/Females/Disabled/Veteran
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