95 Training jobs in Norman

**Overview**
Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.
**Position Summary**
The role of Learning and Development Lead will sit within our Human Resources Team, reporting to the HR Business Partner.
The role is responsible for providing and delivering learning & development initiatives and programs across ISC2, to ensure employees have the skills, knowledge and behaviours to perform effectively in their current and future roles.
As a Learning and Development Lead, you will play a crucial role in supporting the training and development activities of ISC2 employees. This position is largely autonomous, and will be responsible for developing, coordinating, planning, and implementing high-quality learning and development support to enhance the skills and knowledge of our employees.
You will be passionate about providing high quality stakeholder support and be comfortable working independently, as well as with others, to ensure quality learning and development programmes are delivered effectively.
As the sole Learning and Development subject matter expert in the organiszation, you will have the opportunity to build out and strategize the function, however you must be a doer - and also be able to develop and deliver ISC2 L&D programs / training and initiatives.
***C** **andidates should be located in Eastern Time Zone** **(EST)** **with flexibility to accommodate to international training times if/when necessary.***
**Responsibilities**
+ Be able to confidently build out an L&D function from the ground up, in a fast-paced environment with changing priorities
+ Develop, organise and deliver quality training to employees, mostly from scratch, including scheduling, preparing materials and communication
+ Be responsible for delivering training and learning activities to remote, globally dispersed employees, mainly utilising Webex video meeting collaboration but also in-person training on occasions
+ Heavily support and drive the development of a long-term L&D strategy alongside the HR Business Partner and Senior Director, Human Resources, identifying skills gaps, development of pathways and training to support teams across ISC2
+ Maintain accurate records of training activities. Record keeping will include updating employee attendance, monitoring completion of training, surveys and analysing evaluation results, to ensure accurate provision of learning and development for current and future L&D needs, to support L&D strategy
+ Develop skills matrices and identify training and development needs to influence future L&D activities and strategy across the organization in line with L&D objectives
+ Manage communications relating to L&D including emails, meetings and communication of training opportunities
+ Performs other related duties as assigned.
**Behavioral Competencies**
+ Passionate about delivering excellent stakeholder service
+ Effective organization skills and the ability to multitask
+ Autonomous, with the ability to work effectively in a group as well as independently with minimal supervision while maintaining a high level of quality
+ Prioritise and organise time to deliver multiple tasks with a high level of attention to detail
+ Self-motivated and detail oriented, with good follow-up skills
+ Interact in a cooperative and professional manner with others
+ Detail oriented and good follow-up skills
+ Ability to problem solve in a timely manner
+ Ability to handle confidential information with discretion
**Qualifications**
+ Strong communication skills with the ability to adapt communication for stakeholders at all levels, and the ability to communicate effectively using a range of techniques
+ Excellent presentation and facilitation skills; confident at presenting and delivering training to both an in-person or a remote audience
+ Ability to design and create engaging and effective learning materials (e-learning, instructor led and blended)
+ Excellent written and spoken communication skills in English
+ Must have excellent PC skills including MS Office suite (Word, Excel, Power Point, Outlook), internet and web applications/navigation
+ Experience with an LMS System or other learning technologies
+ Experience conducting surveys, interviews and job analysis as well as experience measuring training effectiveness (ROI analysis or similar)
+ Strong change management experience and supporting change through training
+ Experience with adult learning principles and curriculum design
+ Sales team specific training development and delivery is desirable
**Education and Work Experience**
+ Bachelor's Degree Level in Human Resources, Business Administration, Psychology, Education or a related subject field
+ HR Qualification preferred, but not essential
+ Minimum of 8 years' experience in a Learning and Development role, including developing and building out an L&D function, along with strong experience of delivering and developing L&D or training programmes for employees
**Physical and Mental Demands**
+ Work extended hours when necessary
+ Up to 10% travel may be required
+ Remain in a stationary position, often standing or sitting, for prolonged periods
+ Regular use of office equipment such as a computer/laptop and monitor computer screens
**Equal Employment Opportunity Statement**
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
**Job Locations** _US-Remote_
**Posted Date** _2 weeks ago_ _(8/7/2025 12:42 PM)_
**_Job ID_** _2025-2163_
**_# of Openings_** _1_
**_Category_** _Human Resources_

POSITION OVERVIEW

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a dynamic and experienced Training Specialist to join our team. This role is critical in ensuring that new hire agents are effectively onboarded, trained, and continuously developed to meet company standards. The ideal candidate will be responsible for conducting training sessions, designing educational materials, monitoring performance, and implementing process improvements. This position requires excellent communication skills, a strong understanding of training methodologies, and the ability to mentor and motivate employees.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities:

• Lead initial training and coaching sessions for new hire agents to ensure they understand the company's products, services, and procedures.
• Create educational materials such as digital presentations, manuals, and instructional videos.
• Conduct regular refresher sessions to keep agents updated on new products and services.
• Measure the effectiveness of training sessions and prepare progress reports.
• Observe daily operations and identify areas where agents need additional training.
• Provide on-the-job coaching to help agents improve their performance.
• Offer ongoing support and mentorship to both new and experienced agents.
• Design and maintain Standard Operating Procedures (SOPs) for training and operations.
• Identify and implement best practices to enhance training effectiveness.
• Work closely with team leaders and managers to ensure training aligns with organizational goals.
• Keep stakeholders informed about training initiatives and progress.
• Manage the onboarding process for new hires to ensure a smooth transition.
• Handle administrative processes related to new hires.
• Provide guidance and support to new hires to help them adapt to the company culture and expectations.

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• High School Diploma
• 3-4 years of experience working as a call center trainer or team leader.
• Proven experience in designing and delivering training programs.
• Familiarity with adult learning principles and various training methodologies.
• Knowledge of Learning Management Systems (LMS) such as Google Classroom, Blackboard, or Schoology.
• Proficiency in using Zoom as a training environment.
• Understanding of call center metrics, KPIs, and operational procedures.
• Excellent verbal and written communication skills.
• Strong interpersonal skills to effectively mentor and motivate trainees.
• Ability to assess training effectiveness and identify areas for improvement.
• Flexibility to adapt training programs to meet the evolving needs of the call center.
• Strong organizational skills with attention to detail.

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Supplemental Insurance: Accident and critical illness insurance
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

ABOUT MCI (PARENT COMPANY)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

Training Specialist
Job Category: Training
Time Type: Full time
Minimum Clearance Required to Start: Secret
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
* * *
**The Opportunity:**
CACI is seeking outstanding IT candidates in support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air Force. CACI is leading the way in transforming IT services from an in-house, base-centric delivery model to an advanced enterprise service delivery model.
CACI has an excellent opportunity for an experienced, self-directed Training Specialist.  This position is in support of a Department of Defense (DoD) organization. 
In this role you will be an instructor responsible for delivering technical training in support of Enterprise IT functions. You will provide expertise and advise across the program on the use of common tools and methodologies.  In addition to having outstanding communication and presentation skills you will provide feedback on instructional and course design to help tailor course curriculum. 
The successful candidate must be able to communicate clearly and succinctly both written and orally, and present products and ideas in a business-like manner.  The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of efforts.  The candidate must be experienced in interfacing with both client managers and system users
**Responsibilities:**
- Ability to instruct and facilitate courses for adult learners (Instructor-led and online) while providing implement strategies and plans maximizing employee adoption
- Design related communications while incorporating feedback from surveys, interviews, workshops, seminars, and other sources of information to continuously improve training.
- Evaluate performance results and recommend improvement affecting short-term training growth and success in support of quick wins.
- Work in parallel with technical teams and associated training efforts to remain current with the release of new tool functionality.
- Track and assess training data analytics and trends for speed of adoption, proficiency, and utility metrics over time.
- Identify and offer improvements and enhancements to the training and development processes, analyses, and methodologies.
- Act as daily point of contact for all Training and Development needs across the program.
**Qualifications:**
**Required:**
- US Citizenship required.
- 10+ years' experience required. (Bachelor's Degree in relevant field may be substituted for 5 years of relevant experience)
- Work in parallel with technical teams and associated training efforts to remain current with the release of new tool functionality
**Desired:**
- Currently hold an adjudicated Secret Clearance and be able to maintain.
- ITIL V4 familiarization and understanding
- Experience working with ServiceNow
- Certified Professional in Learning and Performance (CPLP)
-
**___**
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. ( Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .
The proposed salary range for this position is:
$73,800 - $155,100
_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._

KEDPLASMA provides a friendly and rewarding working environment with frequent opportunities for cross-training and advancement. Please apply if you meet any of the criteria described below, with relation to the job duties and responsibilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

Kedrion Biopharma & KEDPLASMA offer a number of benefits to qualifying employees, including:

• Medical, vision and dental insurance

• Life and AD&D insurance

• Paid holidays

• PTO accrual

• and much more!

If you would like further details regarding the benefits we offer please let us know, and we would be glad to provide you with our full benefits guide, as well as answering any questions you may have!

JOB SUMMARY

Responsible for the day-to-day coordination and administration of the training process within the assigned plasma collection center under the direction of the Center Manager. Operates within the scope of EU Guidance on Good Manufacturing Practices and FDA cGMP 21CFR.

ESSENTIAL JOB SUNCTIONS

Every effort has been made to make your job description as complete as possible. However, that in no way states or implies that these duties/responsibilities are the only duties you will be required to perform. The omission of specific duties/responsibilities does not exclude them from the position if the work is similar, related or is a logical assignment to the position.

MAIN DUTIES AND RESPONSIBILITIES

Core

• Works in coordination with the Regional Field Training Manager for training-related initiatives.

• Demonstrates competence and compliance with KEDPLASMA SOPs and KEDPLASMA Training Manual.

• Understands and completes the Training Plan and understands the training instruction guidelines in the KEDPLASMA Training Manual.

• Maintains Donor Center Training Manual and updates as necessary.

• Maintains all training records for each employee and/or position within the plasma collection center.

• Works with center management to facilitate the training process and manages the training system within the plasma collection center.

• Works with center management to assign Designated Trainers in different areas of the plasma collection center, as needed.

• Schedules trainees' training periods consistent with plasma collection center operations and training needs.

• Assists center management in conducting specific training sessions based on needs that have arisen from audits and/or regulatory and operational requests.

• Coordinates and facilitates new employee orientation.

• Develops training plans for the plasma collection center.

• Maintains training courses in company LMS system.

• Stays current with company's new training material, updates, and management tool releases.

• Delivers training related to SOPs changes, new technology and processes to plasma collection center's staff.

• Ensures training materials are available to trainees and staff.

• Implements training activities/initiatives which develop a positive and effective training program.

• Performs routine employee observations to monitor SOPs compliance.

• Monitors progress of trainees by performing regular follow-ups to complete training in a timely manner.

• Escalates delays in training progress to center management, as needed.

• Notifies center management and staff of specific training requirements and ensures all re-certifications and training updates are performed on a timely basis.

• Follows all SOPs, regulatory policies and procedures including the employee handbook.

• Responsible for remaining current on SOPs changes.

• Follows all Health Safety & Environmental and Occupational Safety and Health Administration (OSHA) policies and procedures.

• Maintains a clean, orderly, and efficient work environment and ensures sufficient operating supplies are available, as needed.

• Maintains data integrity and confidentiality of personnel, donor, and plasma collection center information.

• Partners with center management and Quality personnel to ensure training compliance is achieved and maintained.

Managerial / Supervisory

N/A

General

Must be able to execute all terms and conditions set forth in the KEDPLASMA Employee Handbook , including, but not limited to:

• Work in a safety-conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.

• Comply with company Global Code of Conduct and company's policies and procedures and all the applicable regulations.

• Maintain a dependable attendance record and adhere to standards of cleanliness, grooming, hygiene, and dress code.

• Attend and participate in scheduled training, educational classes, and meeting(s) in a timely manner as instructed by supervisor/manager.

• Cooperate with department personnel, as well as other center staff to ensure services can be adequately maintained to meet the needs of the donors.

• Meet with supervisor/manager on a regular basis to assist in identifying and correcting problem areas and/or improving services.

• Complete all assigned tasks in a timely manner as instructed by supervisor/manager.

• Adhere to work schedules in completing and performing assigned tasks.

• Promote KEDRION Values: Together as One; Care; Integrity; Sustainable Impact; and Courage.

• Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment.

• Interact in a tactful, diplomatic, and humanistic manner with donors, visitors, and co-workers to provide a safe, efficient, and caring environment which ensures the self-respect, personal dignity, physical safety of each donor and center guest.

• Treat donors, visitors, and co-workers with courtesy, respect, and dignity.

• Perform any miscellaneous duties or work assignments, as required.

PRIMARY CONTACTS

• Center management, donors, employees, auditors, inspectors, vendors, corporate staff, and visitors.

REQUIREMENTS

Education, Qualifications & Experience

• High school diploma, or equivalent, required.

• Minimum of one-year training experience in a customer service environment, such as a medical office, retail store, blood, or plasma collection center preferred.

• Certified in all area positions or will complete training and competency assessments within 90 days of acquiring position.

Physical Requirements

Work is primarily light in nature, with exerting up to 50lbs of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Use of fingers to type and / or enter numbers on keyboards, keypads, etc. along with grabbing object(s). Additionally includes, reaching, handling, talking, hearing, bending, stooping, and walking. Involves sitting, standing, and walking most of the time.

Working Conditions

• Occasional exposure to Blood Borne Pathogens.

• Cold tolerance in storage freezers and adaptation to wide change of temperatures in handling samples and product.

• Occasional exposure to an environment with a temperature of -40°C for short periods of time.

Travel

• Travel as needed up to 5% of working time to plasma collection centers and other KEDPLASMA/Kedrion locations, which includes overnight travel.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

KEDPLASMA provides a friendly and rewarding working environment with frequent opportunities for cross-training and advancement. Please apply if you meet any of the criteria described below, with relation to the job duties and responsibilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
Kedrion Biopharma & KEDPLASMA offer a number of benefits to qualifying employees, including:
+ Medical, vision and dental insurance
+ Life and AD&D insurance
+ Paid holidays
+ PTO accrual
+ and much more!
If you would like further details regarding the benefits we offer please let us know, and we would be glad to provide you with our full benefits guide, as well as answering any questions you may have!
**JOB SUMMARY**
Responsible for the day-to-day coordination and administration of the training process within the assigned plasma collection center under the direction of the Center Manager. Operates within the scope of EU Guidance on Good Manufacturing Practices and FDA cGMP 21CFR.
**ESSENTIAL JOB SUNCTIONS**
Every effort has been made to make your job description as complete as possible. However, that in no way states or implies that these duties/responsibilities are the only duties you will be required to perform. The omission of specific duties/responsibilities does not exclude them from the position if the work is similar, related or is a logical assignment to the position.
**MAIN DUTIES AND RESPONSIBILITIES**
**Core**
+ Works in coordination with the Regional Field Training Manager for training-related initiatives.
+ Demonstrates competence and compliance with KEDPLASMA SOPs and KEDPLASMA Training Manual.
+ Understands and completes the Training Plan and understands the training instruction guidelines in the KEDPLASMA Training Manual.
+ Maintains Donor Center Training Manual and updates as necessary.
+ Maintains all training records for each employee and/or position within the plasma collection center.
+ Works with center management to facilitate the training process and manages the training system within the plasma collection center.
+ Works with center management to assign Designated Trainers in different areas of the plasma collection center, as needed.
+ Schedules trainees' training periods consistent with plasma collection center operations and training needs.
+ Assists center management in conducting specific training sessions based on needs that have arisen from audits and/or regulatory and operational requests.
+ Coordinates and facilitates new employee orientation.
+ Develops training plans for the plasma collection center.
+ Maintains training courses in company LMS system.
+ Stays current with company's new training material, updates, and management tool releases.
+ Delivers training related to SOPs changes, new technology and processes to plasma collection center's staff.
+ Ensures training materials are available to trainees and staff.
+ Implements training activities/initiatives which develop a positive and effective training program.
+ Performs routine employee observations to monitor SOPs compliance.
+ Monitors progress of trainees by performing regular follow-ups to complete training in a timely manner.
+ Escalates delays in training progress to center management, as needed.
+ Notifies center management and staff of specific training requirements and ensures all re-certifications and training updates are performed on a timely basis.
+ Follows all SOPs, regulatory policies and procedures including the employee handbook.
+ Responsible for remaining current on SOPs changes.
+ Follows all Health Safety & Environmental and Occupational Safety and Health Administration (OSHA) policies and procedures.
+ Maintains a clean, orderly, and efficient work environment and ensures sufficient operating supplies are available, as needed.
+ Maintains data integrity and confidentiality of personnel, donor, and plasma collection center information.
+ Partners with center management and Quality personnel to ensure training compliance is achieved and maintained.
**Managerial / Supervisory**
N/A
**General**
Must be able to execute all terms and conditions set forth in the **KEDPLASMA** **Employee** **Handbook** , including, but not limited to:
+ Work in a safety-conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.
+ Comply with company Global Code of Conduct and company's policies and procedures and all the applicable regulations.
+ Maintain a dependable attendance record and adhere to standards of cleanliness, grooming, hygiene, and dress code.
+ Attend and participate in scheduled training, educational classes, and meeting(s) in a timely manner as instructed by supervisor/manager.
+ Cooperate with department personnel, as well as other center staff to ensure services can be adequately maintained to meet the needs of the donors.
+ Meet with supervisor/manager on a regular basis to assist in identifying and correcting problem areas and/or improving services.
+ Complete all assigned tasks in a timely manner as instructed by supervisor/manager.
+ Adhere to work schedules in completing and performing assigned tasks.
+ Promote KEDRION Values: Together as One; Care; Integrity; Sustainable Impact; and Courage.
+ Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment.
+ Interact in a tactful, diplomatic, and humanistic manner with donors, visitors, and co-workers to provide a safe, efficient, and caring environment which ensures the self-respect, personal dignity, physical safety of each donor and center guest.
+ Treat donors, visitors, and co-workers with courtesy, respect, and dignity.
+ Perform any miscellaneous duties or work assignments, as required.
**PRIMARY CONTACTS**
+ Center management, donors, employees, auditors, inspectors, vendors, corporate staff, and visitors.
**REQUIREMENTS**
**Education, Qualifications & Experience**
+ High school diploma, or equivalent, required.
+ Minimum of one-year training experience in a customer service environment, such as a medical office, retail store, blood, or plasma collection center preferred.
+ Certified in all area positions or will complete training and competency assessments within 90 days of acquiring position.
**Physical Requirements**
Work is primarily light in nature, with exerting up to 50lbs of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Use of fingers to type and / or enter numbers on keyboards, keypads, etc. along with grabbing object(s). Additionally includes, reaching, handling, talking, hearing, bending, stooping, and walking. Involves sitting, standing, and walking most of the time.
**Working Conditions**
+ Occasional exposure to Blood Borne Pathogens.
+ Cold tolerance in storage freezers and adaptation to wide change of temperatures in handling samples and product.
+ Occasional exposure to an environment with a temperature of -40°C for short periods of time.
**Travel**
+ Travel as needed up to 5% of working time to plasma collection centers and other KEDPLASMA/Kedrion locations, which includes overnight travel.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

Job Description

Job Description

ABOUT US:

Oklahoma's Credit Union has been happy to help Oklahomans for over 60 years. From the beginning, OKCU has sought to keep people economically independent by helping them learn to save and borrow responsibly. We have over half of a billion dollars in assets and employ over 135 people. OKCU offers branch access at over 91 locations across Oklahoma and over 5,000 locations nationwide. We serve over 46,000 people who enjoy benefits such as low or no fees on services, higher rates on deposits, and low rates on home or auto loans.

At OKCU, we are happy to guide you through a comprehensive training program to find a career path that works for you. Experience a robust benefits package and have a little fun along the way.

ABOUT YOU:

You really care about helping people in your community. You are always thinking of ways to make your job or life easier. You are the kind of person who likes to be held accountable, you don't want to leave anyone hanging! You love helping people do more with their money. You enjoy a happy place to work.

Join a community that puts people first, not profits. Want to learn more about who we are and what we're about? Take a look at what's important to us and hopefully it's important to you, too.

VISIT:

• okcu.org
• facebook.com/OklahomasCU
• instagram.com/oklahomascreditunion
• linkedin.com/company/oklahomascu
• twitter.com/OklahomasCU
• youtube.com/user/MyOECU

This position is located at our Capitol Branch, 3001 N Lincoln Blvd, OKC 73105.

ESSENTIAL FUNCTIONS:

• Provide outstanding service and contribute to overall team effort.
• Fully understand and actively assist members in using credit union products and services.
• Utilize teaching outline and instructional methods such as individual training, group instruction, meetings, and online learning courses to train employees.
• Conduct training sessions covering new employee orientation, on‑the‑job training, regulation compliance, and other training as needed.
• Assess trainees’ progress through in-person and online review to evaluate effectiveness of training; make adjustments to training with the assistance of Training Department.
• Report on progress of employees during training periods.
• Create, review and revise in-person and online training course materials.
• Maintain and update online training course records and supply records and materials for compliance purposes.
• Create and update procedures, directory entries, calendar events and blog posts for the credit union internal website.
• Ensure confidentiality regarding member transactions and information.
• Ensure compliance with all credit union policies and procedures.

EDUCATION AND EXPERIENCE:

• Associate’s degree in Education, Business or a related field.
• Two years of training or financial institution experience.
• An equivalent combination of education and experience will be considered.

BENEFITS FOR FULL-TIME EMPLOYEES:

• Employee medical coverage 70% paid by OKCU on average
• Employee dental, vision and life insurance paid by OKCU
• Tuition reimbursement program

BENEFITS FOR ALL ELIGIBLE EMPLOYEES:

• 401(k) contribution match of up to 3%, plus additional profit-sharing match of 3%
• Volunteer opportunities to serve the community
• Gym membership reimbursement
• Comprehensive training opportunities
• And much more

Oklahoma's Credit Union is an EEO/AAP employer.

**Retail Training Specialist - Walmart**
**General Information**
**Company:** PRE-US
**Location:** NORMAN, Oklahoma, 73072
**Ref #:** 106257
**Function:** Merchandising
**Employment Duration:** Part-time
**Description and Requirements**
A Retail Training Specialist - Walmart is responsible for delivering training programs to field merchandisers to ensure consistent implementation of merchandising standards, product knowledge, and brand representation across designated territories. This role involves conducting hands-on training and providing ongoing support to enhance the performance and productivity of field managers.
**What's in it for you?**
+ A competitive salary with benefits package.
+ Be a part of a collaborative and culture-oriented team.
**What will you do?**
+ Deliver comprehensive training programs and materials for field merchandisers, including manuals, presentations, and visual aids.
+ Travel up to 75 miles within assigned territory.
+ Conduct on-site and virtual training sessions to educate field merchandisers on standards, product features, and promotional campaigns.
+ Train field merchandisers on product placement, signage, and display techniques to maximize visual impact and sales.
+ Provide hands-on coaching and feedback during store visits to reinforce training concepts and address performance gaps.
+ Collaborate with field managers to identify training needs and prioritize skill development areas.
+ Monitor and evaluate training effectiveness through metrics, observations, and feedback.
+ Update training materials based on product changes, guidelines, and industry trends.
+ Support new product launches and store resets with timely training sessions and resources.
+ Serve as a subject matter expert on merchandising best practices, trends, and competitor activities.
+ Foster a positive learning environment and culture of continuous improvement among field merchandisers.
+ Cover open territories executing client-specific work.
**How will you succeed?**
+ Demonstrate strong interpersonal and organizational skills.
+ Be a self-starter, quick learner, detail-oriented, flexible, and agile in adapting to various tasks and situations.
+ Able to effectively communicate with others.
**Experience and Qualifications**
+ High school diploma/GED required.
+ Prior retail experience and/or retail training experience is preferred.
+ Proficient operating a smartphone and apps, sending/receiving emails, sending/receiving text messages; E-learning platforms.
+ Must have a valid driver's license, reliable transportation, and be available for occasional weekend work.
**Work Environment and Physical Requirements**
+ Have good vision and the ability to stand, walk, sit, stoop, kneel.
+ Be willing and able to work in cold environments conditions.
**So, are you Premium's next Retail Training Specialist - Walmart?**
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