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Job Description:

Specifics

• Pay Rate: $52 - $4/hour flat rate, based on location and specialty (adjusted quarterly)

• Benefits Eligible: No

• Location: Home base is in Broomfield, Colorado. Secondary locations include Denver Metro area, Grand Junction, and Montana

• Schedule:  Full-time hours during a 3-month assignment, 2-3 assignments per calendar year required

Scope

1. Assists in nursing care and preparation of surgical patients. Assembles, organizes and completes case carts according to doctors preference lists.
2. Provides appropriate instrumentation, suture and all supplies as requested and provides and maintains a sterile environment. May assist surgeon by passing instruments to surgeon during cases.
3. Counts sponges, needles, blades and instruments using proper technique and established policy.
4. Assists in maintenance and care of specimens and prepares for laboratory analysis. Handles specimens, implants, dressings, soiled instruments, contaminated materials and sharps in accordance with established policy and recommended standards of practice
5. Assists with timely turnover of rooms, including clean up, replacement and restocking of supplies and equipment. Cares for instruments and equipment.
6. Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
7. Performs other duties as assigned.
8. May be required to float to other departments (within scope of competency and qualifications) based on business need.
9. May be required to be placed on-call during a regularly scheduled shift.

Minimum Qualifications

Required

• High school diploma or GED is required
• Current American Heart Association Basic Life Support for Healthcare Providers (BLS-HCP) certification upon hire or obtained within 60 days of hire with prior approval

Preferred

• 2 years of OR Scrubbing experience
• Graduation from formal, accredited surgical technologist program is required
• NCCT Surgical Technologist certification (TS-C) or NBSTSA certification is required
• Registered in state of practice as a Surgical Technologist is required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Regular attendance to perform work on site during regularly scheduled business hours or scheduled shifts is required.
2. Ability to work nights and/or weekends is required for identified positions.

Physical Requirements:

• Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
• Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
• Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
• Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc).
• May be expected to stand in a stationary position for an extended period of time.

Location:

Work City:

Work State:

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

The OR Technician-iFlex (ORTi) is part of Intermountain's internal travel agency for assignments. ORTi caregivers are expected to float if not needed at assigned facility. The ORTi performs various duties as a member of the surgical team to ensure a safe and successful operative procedure. This position functions under the supervision of a Registered Nurse and directly reports to Surgical Services management. It is expected that the ORTi will support system wide and surgical operations initiatives and practices. In addition, this person will actively participate in the surgical operations safety plan as outlined. May be required to take call.

This job is right for you if you have the flexibility to travel to different parts of Denver Metro area, Grand Junction, or Montana for a 3 month assignment. You must feel comfortable working on multiple units within surgical services (operating room). Pay will be competitive with local and national travel Surgical Technologist (OR Tech) rates. We will evaluate pay every quarter and adjust based on market trends. Each assignment will have a consistent pay rate. All iFlex caregivers will be expected to travel to all geographies and able to work at all Intermountain sites. The position requires working a minimum 2 assignments per calendar year.

Pay Rate: $52 - $4/hour flat rate, based on location and specialty (adjusted quarterly)

Benefits Eligible: No

Location: Home base is in Broomfield, Colorado. Secondary locations include Denver Metro area, Grand Junction, and Montana

Schedule: Full-time hours during a 3-month assignment, 2-3 assignments per calendar year required

1. Assists in nursing care and preparation of surgical patients. Assembles, organizes and completes case carts according to doctors preference lists.

2. Provides appropriate instrumentation, suture and all supplies as requested and provides and maintains a sterile environment. May assist surgeon by passing instruments to surgeon during cases.

3. Counts sponges, needles, blades and instruments using proper technique and established policy.

4. Assists in maintenance and care of specimens and prepares for laboratory analysis. Handles specimens, implants, dressings, soiled instruments, contaminated materials and sharps in accordance with established policy and recommended standards of practice.

5. Assists with timely turnover of rooms, including clean up, replacement and restocking of supplies and equipment. Cares for instruments and equipment.

6. Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.

7. Performs other duties as assigned.

8. May be required to float to other departments (within scope of competency and qualifications) based on business need.

9. May be required to be placed on-call during a regularly scheduled shift.

Required:

• High school diploma or GED is required
• Current American Heart Association Basic Life Support for Healthcare Providers (BLS-HCP) certification upon hire or obtained within 60 days of hire with prior approval

Preferred:

• 2 years of OR Scrubbing experience
• Graduation from formal, accredited surgical technologist program is required
• NCCT Surgical Technologist certification (TS-C) or NBSTSA certification is required
• Registered in state of practice as a Surgical Technologist is required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Regular attendance to perform work on site during regularly scheduled business hours or scheduled shifts is required.

2. Ability to work nights and/or weekends is required for identified positions.

Physical Requirements:

• Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
• Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
• Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
• Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc).
• May be expected to stand in a stationary position for an extended period of time.

Location: Peaks Regional Office

Work City: Broomfield

Work State: Colorado

Scheduled Weekly Hours: 0

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

7.25 - 999.99

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Description

We are looking for a dedicated Customer Service Representative to join Acrivon Therapeutics, a leading pharmaceutical company. In this role, you will play a crucial part in ensuring customer satisfaction and loyalty by providing exceptional service. You will have the opportunity to work on a variety of projects, handling inquiries, resolving issues, and building strong relationships with our valued customers. This position is vital to our company's success as we strive to deliver top-notch service in the pharmaceutical industry.

Responsibilities:

Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

Resolve customer complaints and issues with patience and empathy.

Provide information about products, services, and promotions to customers.

Process orders, returns, and exchanges accurately in our system.

Escalate complex issues to the appropriate department for resolution.

Follow up with customers to ensure their satisfaction and gather feedback.

Maintain customer records and update information as needed.

Collaborate with other team members to improve overall customer experience.

Requirements:

Excellent communication skills, both verbal and written.

Strong problem-solving abilities and a customer-focused mindset.

Ability to multitask and prioritize in a fast-paced environment.

Attention to detail and accuracy in data entry and order processing.

Empathy and patience when dealing with customer concerns.

Proficiency in using CRM software and other customer service tools.

Ability to work effectively in a remote team environment.

Flexibility to work non-traditional hours, including evenings and weekends.