54,556 Travel Assistance jobs in the United States

Travel Assistance Coordinator

54481 Stevens Point, Wisconsin Zurich NA

Posted 16 days ago

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Job Description

Travel Assistance Coordinator

Zurich Cover More is seeking a Travel Assistance Coordinator join our Group in North America.
Travel Guard is one of the world's leading providers of Travel Insurance globally. Our value-based approach to doing business, combined with unrivaled customer service has helped us to attract and maintain highly skilled teams of employees who enjoy providing top notch customer care focused on solutions to our clients around the world. Our employees are empowered to make decisions and suggestions in the best interest of our customers. If you are seeking opportunities to further your skillsets, be empowered to make decisions, work with diverse teams of all backgrounds, and be rewarded for your individual performance look no further!
The Travel Assistance Center supports travelers who find themselves facing unexpected Travel Emergencies around the world. We are an inbound call center focused on creative solutions to meet the needs of our customers, allowing them to leave the problem solving to us and enjoy their travels as they intended. Our team responds quickly to a number of travel related emergencies including, but not limited to, lost luggage tracking, passport and visa replacements, travel rebooking, as well as pre-trip planning and concierge services. We take pride in our ability to creatively solve unique problems and doing so efficiently to meet our customers needs. If you have a desire to help people, build relationships over the phone, and know that the work you do makes a difference we are the team for you!
Responsibilities Include:
Create a positive experience over the phone for all clientele requesting our services and assistance.
Multitask work streams to effectively move work forward in all areas (call handling, email, etc.)
Ability to navigate multiple systems while effectively handling calls.
Creative and critical thinking to provide out-of-the-box solutions where necessary.
Provide keen attention to detail to appropriately document and capture content of phone calls in our case management/policy systems.
Work closely with leadership to fine tune skillsets and apply feedback to meet role expectations.
Basic Qualifications:
High school diploma or equivalent
Ability to work 2nd Shift: 3p-11p, 4p-12a with a bi-weekly weekend requirement
Ability to work from the office 2-3 shifts per week
Preferred Qualifications:
A record of providing outstanding customer service (1+ year preferred)
Excellent verbal and written communication skills
Attention to detail and accuracy in gathering and entering information into a system
Familiarity with different types of travel produts, booking platforms, and geographic regions
Ability to effectively manage and prioritize tasks
Ability to respond to high end clientele with professionalism and clarity
You are joining us at a pivotal time in our business. With the recent acquisition of AIG's global personal travel insurance business, Travel Guard, we have become a leading travel insurance and assistance provider globally, serving over 20 million customers annually and maintaining long-term relationships with more than 200 distribution partners.
We're for travelers and for traveling, but we want to offer much more beyond travel insurance and assistance - we want to 'cover more'.
Zurich Cover More recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
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Travel Assistance Coordinator

77007 Houston, Texas Zurich NA

Posted 16 days ago

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Job Description

Travel Assistance Coordinator

Zurich Cover More is seeking a Travel Assistance Coordinator join our Group in North America.
Travel Guard is one of the world's leading providers of Travel Insurance globally. Our value-based approach to doing business, combined with unrivaled customer service has helped us to attract and maintain highly skilled teams of employees who enjoy providing top notch customer care focused on solutions to our clients around the world. Our employees are empowered to make decisions and suggestions in the best interest of our customers. If you are seeking opportunities to further your skillsets, be empowered to make decisions, work with diverse teams of all backgrounds, and be rewarded for your individual performance look no further!
The Travel Assistance Center supports travelers who find themselves facing unexpected Travel Emergencies around the world. We are an inbound call center focused on creative solutions to meet the needs of our customers, allowing them to leave the problem solving to us and enjoy their travels as they intended. Our team responds quickly to a number of travel related emergencies including, but not limited to, lost luggage tracking, passport and visa replacements, travel rebooking, as well as pre-trip planning and concierge services. We take pride in our ability to creatively solve unique problems and doing so efficiently to meet our customers needs. If you have a desire to help people, build relationships over the phone, and know that the work you do makes a difference we are the team for you!
Responsibilities Include:
Create a positive experience over the phone for all clientele requesting our services and assistance.
Multitask work streams to effectively move work forward in all areas (call handling, email, etc.)
Ability to navigate multiple systems while effectively handling calls.
Creative and critical thinking to provide out-of-the-box solutions where necessary.
Provide keen attention to detail to appropriately document and capture content of phone calls in our case management/policy systems.
Work closely with leadership to fine tune skillsets and apply feedback to meet role expectations.
Basic Qualifications:
High school diploma or equivalent
Ability to work 2nd Shift: 3p-11p, 4p-12a with a bi-weekly weekend requirement
Ability to work from the office 2-3 shifts per week
Preferred Qualifications:
A record of providing outstanding customer service (1+ year preferred)
Excellent verbal and written communication skills
Attention to detail and accuracy in gathering and entering information into a system
Familiarity with different types of travel produts, booking platforms, and geographic regions
Ability to effectively manage and prioritize tasks
Ability to respond to high end clientele with professionalism and clarity
You are joining us at a pivotal time in our business. With the recent acquisition of AIG's global personal travel insurance business, Travel Guard, we have become a leading travel insurance and assistance provider globally, serving over 20 million customers annually and maintaining long-term relationships with more than 200 distribution partners.
We're for travelers and for traveling, but we want to offer much more beyond travel insurance and assistance - we want to 'cover more'.
Zurich Cover More recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
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Travel Assistance Coordinator

Tulsa, Oklahoma CommunityCare

Posted today

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Job Description

JOB SUMMARY: The Employee Engagement Coordinator plays a critical role in fostering a positive and productive workplace culture by planning, implementing, and evaluating employee engagement programs and initiatives to increase employee engagement and satisfaction within the company. This role supports employee satisfaction, retention, internal communication, and organizational alignment by promoting collaboration, recognition, wellness, and feedback channels.

KEY RESPONSIBILITIES:

Plan and execute employee engagement initiatives such as recognition programs, team-building events, wellness programs, and company-wide celebrations

Create and distribute internal communications that promote events, engagement activities, and company values.

Assist in designing, distributing, and analyzing employee engagement and satisfaction surveys, reporting findings to leadership.

Champion the organizations’ core values and culture through regular employee recognition and morale -boosting programs.

Support HR with onboarding activities and help integrate new hires into the company culture; assist with retention strategies.

Champion diversity, equity, inclusion, and belonging (DEIB) efforts through programming and training.

Support employee resource groups and internal events that foster inclusion and engagement.

Contribute to performance management and succession planning processes to ensure career growth and talent retention.

Provide administrative and operational support to the Director of Human Resources

Maintain ComplianceWire annual learning

Performs other duties as assigned

QUALIFICATIONS:

Passionate about employee well-being and culture.

Collaborative, emotionally intelligent, and enthusiastic team player with active listening skills.

Strong interpersonal skills and ability to build rapport across all organizational levels.

Maintain a high level of professionalism and ethical conduct.

Excellent organizational and project management skills.

Excellent oral and written communications skills.

Proficiency in Microsoft Office, Excel, collaboration tools (e.g. Teams), and survey platforms (e.g.,Survey Monkey, Office vibe).

Experience with HRIS systems a plus.

Ability to manage multiple projects and deadlines in a fast-paced environment.

Successful completion of Health Care sanctions background check.

EDUCATION/EXPERIENCE:

~ Bachelor's degree in Human Resources, Communications, Psychology, or related field (or equivalent experience)

~3 years of experience in HR, employee engagement, internal communications, or event coordination.
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Customer Service

Premium Job
Remote $75000 - $95000 per year phorn co LTD

Posted 5 days ago

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Job Description

Full time Permanent

Job Summary:
We are seeking an experienced and results-oriented Project Manager to lead and manage projects from inception through completion. The ideal candidate will be responsible for coordinating internal teams and external stakeholders to deliver projects that meet business goals, timelines, and budget constraints. This role requires a strategic thinker with excellent communication, problem-solving, and leadership skills who can manage multiple priorities in a fast-paced environment.

Key Responsibilities:
* Define project scope, goals, deliverables, and success criteria in collaboration with senior management and stakeholders.
* Develop comprehensive project plans, schedules, resource allocations, and budgets.
* Lead cross-functional project teams, ensuring timely task completion and alignment with project goals.
* Identify project risks, develop mitigation strategies, and manage changes in scope, schedule, or budget.
* Track and report project performance using appropriate tools and KPIs.
* Manage stakeholder expectations and maintain effective communication throughout the project lifecycle.
* Organize and lead project meetings, including kick-offs, stand-ups, and retrospectives.
* Ensure compliance with company policies, procedures, and quality standards.
* Evaluate project outcomes and prepare post-project reports and analysis.

Qualifications:
* Bachelor’s degree in Project Management, Business, Engineering, Computer Science, or a related field.
* 3–7 years of experience in project management (specific industry experience is a plus).
* Project Management Professional (PMP), PRINCE2, or equivalent certification is strongly preferred.
* Proficiency with project management tools such as Microsoft Project, Asana, Trello, Jira, or similar.
* Strong leadership, negotiation, and conflict-resolution skills.
* Excellent organizational and time management abilities.
* Experience with Agile/Scrum, Waterfall, or hybrid methodologies.
* Strong written and verbal communication skills.

Preferred Qualifications:
* Master’s degree in a related field.
* Agile certifications (e.g., Certified ScrumMaster, SAFe).
* Experience managing vendor relationships and third-party integrations.
* Technical background or familiarity with [industry-specific technologies/tools].

Key Competencies:
* Strategic Thinking
* Stakeholder Management
* Risk Management
* Communication and Influence
* Problem Solving
* Budgeting and Financial Acumen
* Adaptability and Resilience
* Team Leadership

Working Conditions:
* Standard office hours, with flexibility depending on project demands.
* Remote or hybrid work options may be available.
* Occasional travel may be required.

Employee Benefits:
We believe in rewarding our team with competitive compensation and a comprehensive benefits package that promotes well-being, work-life balance, and professional growth.
Core Benefits:
* Competitive salary with performance-based bonuses
* Health, dental, and vision insurance
* Life and accidental death insurance
* Paid time off (vacation, sick days, personal days)
* Paid holidays
* Retirement plan with company match (e.g., 401(k))
* Short-term and long-term disability coverage
* Employee wellness programs
Professional Development:
* Annual training and development allowance
* Reimbursement for certification and continuing education
* Internal mobility and career growth opportunities
* Access to conferences, workshops, and industry events
Work-Life Balance & Perks:
* Flexible work hours and remote work options
* Employee Assistance Program (EAP)
* Team-building activities and off-site retreats
* Casual dress code
* Recognition and rewards programs
* Parental leave and family support policies
Closing Statement:
If you are enthusiastic about Project Management and eager to join a forward-thinking team, we encourage you to apply.

EEO Statement:
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Company Details

We achieve this success without ever compromising our values by providing quality construction practices, effective communication, and a deep understanding of the building environment. Our long history in New York City and the Tri-State area enables us to navigate agencies and regulations with ease and to anticipate issues before they become problems. This experience ensures that each project is completed seamlessly and responsibly. As a commercial construction company, we support New York City’s businesses today and inspire what’s yet to come tomorrow. At Konstruction, we help every client see their vision come to life.
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customer service

Premium Job
Remote $50 - $80 per hour Sun Life

Posted 16 days ago

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Job Description

Full time Permanent
  • Inputting and Processing Data: Entering data from various sources, such as paper documents or digital files, into computer systems or databases.

  • Verifying Data Accuracy: Comparing data against source documents and correcting any errors or discrepancies to ensure information is correct.

  • Updating Records: Maintaining and updating existing records in databases or spreadsheets.

  • Organizing Information: Arranging data into appropriate file systems or spreadsheets for efficient management.

  • Generating Reports: Creating summaries or reports based on the collected and organized data.

  • Maintaining Confidentiality: Adhering to protocols for protecting sensitive or confidential information.

Key Skills and Qualifications

  • Typing Skills: Fast and accurate typing is essential.

  • Attention to Detail: Meticulous attention to detail is crucial for data accuracy and quality control.

  • Computer Proficiency: Strong knowledge of Microsoft Office Suite, especially Excel, is a common requirement.

  • Organizational Skills: Ability to prioritize and manage tasks, often in a fast-paced environment.

  • Communication Skills: Good verbal and written communication skills are beneficial.

  • Education: A high school diploma is generally required, with some employers preferring an associate's or bachelor's degree.

Company Details

Sun Life’s roots run deep in Canada, where our company began more than 100+ years ago. Our business started with the sale of insurance and has expanded to offer wealth solutions and customized health programs to our clients. Today we are an industry leader touching the lives of millions of individuals and thousands of companies across the country – and many more millions of clients around the world. We are in the business of helping US/Canadians achieve lifetime financial security and live healthier lives. And as a leader in Group Benefits, Group Retirement Services and Individual Insurance and Wealth, we do so by offering a full range of trusted products and services that put our clients’ needs first. Working from our financial centres across the country, our advisors form the largest dedicated life, health and investment services network in USA and Canada. We have nearly 2,700 advisors in more than 1,100 communities across the country. They are equipped with the latest industry data, knowledge and best practices to be able to provide Americans/Canadians with solutions to achieve lifetime financial security.
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Customer Service

Premium Job
$17 - $27 1 fleetmanagement

Posted 23 days ago

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Job Description

We are seeking a friendly and detail-oriented Customer Service Support Associate to join our team. The ideal candidate will provide excellent service to our customers, process orders accurately, and ensure a welcoming boutique environment.

Responsibilities:

Greet and assist customers professionally


Communicate clearly with customers regarding order details

Assist with inventory tracking s and order deadlines

Qualifications:


Excellent communication and customer service abilities

Computer proficiency and accurate data entry

Ability to multitask in a fast-paced environment

Flexibility to work evenings and weekends

Full-time, up to 40 hours per week

Skills

Strong leadership and team management abilities.

Exceptional organizational and time-management skills.

Analytical and problem-solving mindset.

High attention to detail and accuracy under pressure.

Ability to handle confidential information with integrity.

Benefits

Competitive salary with performance-based incentives.

Comprehensive health, dental, and vision insurance.

401(k) retirement savings plan with company match.

Paid time off, holidays, and wellness programs.

Professional development and growth opportunities.

Company Details

Fleet management is a leading provider of fleet management solutions, helping businesses streamline their transportation operations and maximize efficiency. We specialize in managing vehicle fleets of all sizes by offering services such as GPS tracking, maintenance scheduling, fuel management, driver compliance, and safety monitoring. Our solutions are designed to reduce costs, improve productivity, and ensure regulatory compliance while enhancing overall fleet performance. With advanced technology and a dedicated support team, we deliver reliable, data-driven insights that empower companies to make smarter decisions. At fleet management, our mission is to keep businesses moving safely, efficiently, and sustainably.
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Customer Service

Premium Job
Remote $35 - $45 per hour American Tri-Star Insurance Services Inc

Posted 18 days ago

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Job Description

Part Time Permanent

We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities Customer Service Responsibilities list:
  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Company Details

At American Tri-Star Insurance, we offer unparalleled personal insurance packages designed to provide comprehensive coverage for you and your family. Our top priority is to safeguard you from unforeseen challenges before they arise. When you reach out to us, our dedicated team will guide you through your options, answer all of your questions, and help you choose the perfect coverage tailored to your unique needs.
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