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Why us?

As part of Sage Hospitality Group , we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

Nestled in the majestic Rocky Mountains in Estes Park, Colorado, The Stanley Hotel is a landmark of timeless elegance, known for its historic charm, panoramic views, and a legacy that has inspired artists, writers, and adventurers for over a century. From its famed role in American pop culture to its status as a luxury mountain retreat, The Stanley offers guests an unforgettable blend of grandeur and mystery. We're looking for someone who can bring creativity, operational excellence, and a passion for storytelling.

Estes Park is more than a scenic getaway-it's the gateway to Rocky Mountain National Park, offering year-round outdoor adventure, wildlife encounters, and a vibrant arts and culture scene. Working at The Stanley means embracing the spirit of exploration and hospitality in a setting unlike any other.

At Sage Hospitality Group, we aim to "make the ordinary extraordinary," and The Stanley Hotel is no exception. As Assistant General Manager, you'll shape experiences that reflect the rich history and bold future of this remarkable destination. Join us, and help write the next chapter in The Stanley's enduring legacy.

Job Overview

Primary focus is on executing all aspects of event planning including meetings, reunions, social functions and catering. Event planning includes all aspects of business coordination from the signing of a group contract forward, for example, direct billing requirements, catering, all event details, VIP needs, amenities, group resumes, rooming lists, registration cards, etc. Approximately 75% of overall time. Other key responsibilities include targeting, capturing and coordinating catering sales. Approximately 25% of overall time. Meets and exceeds revenue goals by developing new catering accounts and planning/coordinating all components of group business in a profitable and win-win selling approach.This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and leads the Events team. Serves as the event planner's primary contact (following turnover) on property and is responsible for his/her experience.

Responsibilities

• Achieves a minimum a 90% of productivity goals and 100% of activity goals, as established by management.

• Coordination of all group business as developed by the sales manager. Contact and appropriately follow-up on all signed/contracted business within 5 working days. Determination and coordination of all event planning needs.

• Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to the clients "expectations plus one."

• Direct Sales: Targets appointment-oriented sales calls to ensure a successful catering direct sales effort, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state driver's license in order to make outside sales calls.

• Key Account Management: Maximizes current hotel key accounts by identifying and developing those that offer revenue growth.

• New Account Development: Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.

• Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel and, when appropriate, sends leads to other Sage hotels.

• Group retention: Is responsible for rebooking group and applicable catering business through building strong, professional customer relationships and providing consistent outstanding customer service.

• Account Service and Management: Maintains well-documented, accurate, organized and up-todate file management in order to serve client and employer in the most expedient, organized and knowledgeable manner.

• Develops customer profiles and maintains as effective trace system including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.

• Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction.

• Promptly, the same day or by 10am the next business day, follows-up on all customers' needs and inquires in an efficient and expedient manner.Time Management: Focuses on revenue-producing activity and maximizes selling time through retaining accounts/customers, maximizing account yield opportunities and direct sales effectiveness.

• Professionalism: Controls expenses on the property's behalf in order to minimize department and hotel costs. Maximizes return on all investments. Represents themselves and the hotel with the highest level of integrity and professionalism, a service -focused approach and a caring, sincere attitude at all times.

• Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all coworkers for the best overall performance of the hotel. Display a neat, clean and business-like appearance at all times.

• Solve problems and/or suggest alternatives to previous arrangements if necessary.

• Leads pre-event and post-event meetings for assigned groups.

• Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.

• Strives to improve service performance.

• Sets a positive example for guest relations.

• Celebrates successes and publicly recognizes the contributions of team members.

Qualifications

Education/Formal

Training Minimum of high school diploma or equivalent.

Experience

One year minimum hotel sales or catering experience.

Knowledge/Skills

• Requires knowledge of general sales techniques.

• Yield management experience required.

• Requires highly developed customer service skills. Strong follow-up and guest satisfactions skills.

• Understand and follow verbal/written instructions.

• Work on more than one task at a time.

• Develop strong internal and customer relationships.

• Set and manage priorities and plan activities in advance.

• Solve problems and make sound business decisions.

• Respond to coaching, feedback and training.

• Must be detailed oriented.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Requires ability to hear, speak, read and write English fluently.

• Requires 12th grade level mathematics, spelling and reading skills.

• Reuires effective verbal communication and business writing skills.

• Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment.

• Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions.

Benefits

? Independence Plan - Paid Time Off

? Medical, dental, & vision insurance

? Health savings and flexible spending accounts

? Basic Life and AD&D insurance

? Company-paid short-term disability

? Paid FMLA leave for up to a period of 12 weeks

? Employee Assistance Program

? Great discounts on Hotels, Restaurants, and much more.

? Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

The application period will be open for approximately 30 days or until a suitable candidate is identified. We encourage qualified individuals to submit their applications within this timeframe.

Salary

USD $0,000.00 - USD 70,000.00 /Yr.

ID:

Position Type: Regular Full-Time

Property : Stanley Hotel

Outlet: Hotel

Category: Catering & Events

Min: USD 60,000.00/Yr.

Max: USD 70,000.00/Yr.

Tipped Position: No

Address : 333 E Wonder View Ave

City : Estes Park

State : Colorado

EOE Protected Veterans/Disability

Event Planning Support

Rochester, NY (

Description

Lifespan is a trusted, mission-driven, regional nonprofit dedicated to helping older adults take on the challenges and opportunities of longer life. We are a great place to work where staff can grow personally and professionally in a supportive and inclusive environment.

STATUS: PT 10 hours/week

Hourly Wage: $17.00

SUMMARY

Provides assistance with all Memory Café events and other department events as needed. Services are provided in the 9 county Finger lakes region. Includes assistance with pre-event preparation, event set-up, activities and clean up. Assistance with data tracking and compilation following events. Outreach support for event recruitment.

1. Attend every Together Today Café (approx. 3x/month). Attend other department events as applicable.

• Loading travel vehicle with supplies.

• Unloading at site and set up.

• Assistance at events as needed.

  i. Registration ii. Serving meals iii. Assisting participants

• Cleaning up at end of events and loading travel vehicle.

• Unloading supplies at Lifespan.

1. Follow-up Tasks:

• Enter event survey results.

• Tally event volunteer hours.

• Enter new attendees in Lifespan database.

• Call no-shows and check on them.

1. Preparation Tasks:

• Call (new) registered attendees for events to verify they are coming/answer any logistical questions.

• Print all collateral needed for events.

• Assist Coordinator with planning for the agenda for cafés.

1. Outreach.

• Works with team to arrange and conduct community presentations for visibility of Memory Cafes and other FLCI programs. With the team, assists with recruitment of caregivers and their care partners to attend FLCI events.

• i. Specific focus on caregiver recruitment to people who live in the rural communities in the outlying Finger Lakes counties.

• With team, conducts outreach to community groups, faith communities, and other aligned organizations.

• Assist coordinators with Socal media posts for events as needed.

• Assist with the creation of marketing/flyers folder as needed.

• Maintain contact list and ensure new flyers are distributed to outreach partners.

• Assist team with emails and hard copy mailings as needed.

1. General Operations

• Gather and maintain data and files regarding FLCI Department events.

• Utilizes Peer Place, Excel, Better Impact, other online systems and databases.

• Provides on-going updates and monthly reports.

• Prepares other reports as requested by supervisor.

• Assist Coordinator with online research for food/entertainment/venues for future cafés.

• Backup to coordinator in event of unexpected absence.

1. Other duties as assigned by supervisor.

Requirements

QUALIFICATIONS

Education:Associates’ degree in Human Service or related field or equivalent experience.

Experience:Strong level of computer knowledge and experience. Comfort with online databases, MS Office Suite. Knowledge of and experience working with people who have Alzheimer’s Disease/dementia a plus.

PHYSICAL AND MENTAL REQUIREMENTS

• Ability to lift and carry up to 50 lbs.

• Ability to travel by car. Must have reliable transportation and valid driver’s license.

• Computer skills: MS Office Suite

• Ability to multi-task

• Ability to complete reports utilizing basic math and Excel skills

• Basic knowledge of principles of human services

• Ability to perform work at a desk or at a personal computer station

• Standing, moving, walking during events.

• Excellent verbal, written and communication skills are required

• Interface with all levels of personnel and with staff from other organizations

• Ability to maintain composure under deadlines

• Ability to work inclusively with diverse people and situations

Lifespan offers great benefits including:

Vacation (21 days)

Sick (10 days)

Personal Time (3 Days)

Holidays (11)

Accrued benefits are pro-rated based upon weekly hours

Salary/Hourly Rate

Multiple factors will be considered for salary/hourly determination including, years of relevant service, skills required, education, and internal equity.

Lifespan is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, gender identity/expression or any other protected characteristic. Lifespan will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical and mental limitations of qualified employees and applicants with disabilities.

Deadline to Apply: Open until Filled

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table. While we can't guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

Project Manager - Events Planning Specialist BCD Meetings & Events Italy Temporary contract for maternity leave replacement. Fulltime, located in Italy, near to Florence. As a Project Manager dedicated to Events you will be responsible for planning, organizing and executing different types of events e.g. incentive travel, meetings, teambuilding or other events. You will independently manage the projects as part of our dedicated client teams.

Your responsibilities:

You are the link that connects everything: You are responsible for the sourcing, planning, coordination and execution of meetings, group and incentive travel. You communicate with clients in a service-oriented manner as well as negotiate with partners and so contribute to our success. You are responsible for adhering to the budget and targets of your projects, coordinate all service providers and bring the right service partners on board. During the execution of the meetings and incentive travel projects you will ensure a smooth process and an unforgettable experience for all participants. Comfortable dealing with quick turnarounds and a fast-paced dynamic variety of programs. Ideally you'd have experience with program management software, financial and logistics tracking experience using Excel, and PowerPoint presentation skills.

You are good at:

• You have a strong passion for group and incentive travel and a heart for live events.
• You have a couple of years of professional experience as a project manager or travel agent in an agency or incentive travel agency and already gained profound insights into the planning, implementation and accounting of all kinds of events.
• You are an enthusiastic and flexible team player.
• You are authentic, convince with your conscientious and independent way of working, can delegate, and confidently assess when you need to get support on board.
• With a high level of commitment, you will work on a significant number of projects at the same time and still don't lose your overview, your sense of the right priorities and most importantly: your sense of humor and your good mood.
• We would like someone with an excellent command of the English (verbally and in writing).

The perks:

Flexible Working We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move The diversity of roles across BCD M&E's global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career there's always room to move.

We're positive. You'll love it. It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

• Two years of college with emphasis in business math and/or accounting strongly preferred; high school diploma required; or, the equivalent combination of education and experience.
• Minimum two (2) years of prior or related experience, preferably in an event planning position, four (4) or more years strongly preferred.
• Two (2) years of experience in a project coordination role required, three (3) or more years strongly preferred. At management discretion, ALPA experience with proven expertise may be substituted for either of the above.
• Prior experience working with budgets strongly preferred.
• Solid interpersonal and communication skills, oral and written, for effective interaction with internal staff, pilots, pilot committees, officers, governing bodies, and other external contacts.
• Solid organizational skills, sufficient to successfully handle multiple projects and deadlines.
• Sound judgment and ability to make decisions on the spot while remaining calm under pressure.
• Strong math skills and accuracy with financial reports.
• Comprehensive knowledge of Microsoft Word, Outlook, PowerPoint, Teams, SharePoint, and Excel required.
• Knowledge of Cvent Event Diagramming (formerly Social Tables) and Swoogo strongly preferred.

• 401k Plan with Non-Elective Employer Contribution of 12% plus 2% into a Market-Based Cash Balance Plan after 180 days of employment. No employee contribution required! The 401k plan includes a Roth option and 4-year vesting schedule.
• Generous health care benefits on day one - PPO, Kaiser (where available), and a High Deductible Health Plan which includes coverage for medical, dental, and vision benefits for employee, spouse, and/or dependent children;
• 15 days paid vacation and 13 holidays per year plus 2 volunteer days per year;
• Generous sick and bereavement leave;
• Competitive parental leave;
• Company-paid premiums for disability and life insurance;
• Flexible Spending and Health Savings accounts;
• Retiree health plan;
• Education Assistance Program; and,
• Optional benefits including pet insurance, excess life insurance, legal plan, and qualified transportation fringe benefits, where available.
• Partial remote work opportunities.

Posted Friday, March 28, 2025 at 5:00 AM | Expires Wednesday, April 9, 2025 at 4:59 AM

The Event Planning Manager at Hyatt Regency O'Hare Chicago in Rosemont, IL will be responsible for preparing all event documentation and coordinating with Sales, property departments, and guests to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of property events. Additionally, this role ensures a seamless turnover from sales to service back to sales and recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events.

1. Solve problems and suggest alternatives to previous arrangements if necessary
2. Lead pre-event and post-event meetings for assigned groups
3. Identify operational challenges associated with groups and work with the property team members and guests to solve these challenges and develop alternative solutions as needed
4. Manage client budgets to maximize revenue and meet client needs
5. Oversee guest experience from file turnover through the post-event phase until the turnover back to Sales Department
6. Manage group room blocks and meeting space for assigned groups
7. Adhere to all standards, policies, and procedures
8. Celebrate successes and publicly recognize the contributions of team members
9. Up-sell products and services throughout the event process
10. Participate in customer site inspections and assist with the sales process when needed
11. Act as liaison between salesperson and client throughout the event process
12. Review billing and payments with clients
13. Handle guest problems and complaints
14. Greet client during the event phase and hand-off to the operations team for the execution of details
15. Strive to improve service performance
16. Set a positive example for guest relations
17. Coordinate and communicate verbally and in writing with customer (internal and external) regarding event details

1. High school degree (or equivalency) with Hotel/College training preferred
2. Previous Restaurant or Hotel Food and Beverage experience preferred
3. Solid understanding of banquet revenue generation
4. Creative and innovative, as well as proactive and customer-oriented
5. High energy and outgoing personality
6. Organizational skills and attention to detail
7. Diplomatic team player
8. Excellent communication skills both written and oral
9. Proficient in the use of Microsoft Office, event management software, and customer management platform
10. Excellent time management
11. Ability to multi-task and work in a fast-paced environment
12. An aptitude for self-motivation
13. A can-do attitude and a hands-on approach
14. A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel

Event Planning Manager
Cooley is seeking a Event Planning Manager to join the Marketing and Business Development team.

Position summary : The Event Planning Manager will manage all aspects of external events, from planning and development to execution and post-event follow-up, in collaboration with the events team, lawyers and other support departments. In addition, the Event Planning Manager will manage and oversee daily administrative operations of the direct reports. Specific duties and responsibilities include, but are not limited to, the following:

Position responsibilities :

• Plan, organize and implement marketing events hosted and/or sponsored by Cooley, ensuring exceptional attendee experiences and maximum ROI
• Serve as the primary point of contact leading each assigned event
• Represent Cooley on-site at events, as necessary
• Manage virtual events using Zoom
• Collaborate with Marketing and Business Development team members on event strategy/goals and materials
• Determine creative, cost-effective approaches for all events and provide detailed implementation proposals to event team members or attorneys
• Research all aspects of events (venues, timing, housing, catering, transportation, registration, entertainment, decoration, billing, communications/invitations, RSVPs, room blocks, name badges, food and beverage, room set-up, speakers, AV, production and handouts, off-site activities, giveaways, shipping, branding, etc.) according to internal client needs, including price comparison and site inspections
• Research, solicit proposals from, and conduct site visits and inspections of potential event properties, including hotels and resorts, restaurants, bar/lounges, and special event spaces. Prepare visual presentations and/or cost-comparison spreadsheets of venue recommendations, as requested
• Negotiate contracts for venues, caterers, and other vendors and suppliers, working closely with the firm's internal contract review team to ensure compliance
• Conduct post-event evaluations, including client and participant satisfaction and ROI
• Create and manage budgets of varying sizes, tracking and demonstrating ROI
• Work in collaboration with various Cooley departments (i.e., Technology, Facilities, Catering) to execute events
• Establish event design and staging (i.e., media needs, lighting, audio-visual) and event agenda (i.e., speaker order, breaks, meals) as well as shipping of event materials if off-site
• Use Salesforce to run reports, manage lists, and track RSVPs, attendance, follow-up, etc.
• Provide planning and RSVP updates, Salesforce "who-knows-whom" reports and identify appropriate event follow-up activities to maximize business development potential
• Develop and manage event timelines, communicating deadlines and assignments to marketing business professionals and consultants, as necessary
• Work with in-house design business professionals to develop creative and compelling event themes
• Work with in-house communications team to develop social media and PR/press plans to leverage and promote relevant events
• Utilize data from past events to enact changes to improve future results
• Build and maintain an international network of other event planners and third-party resources
• Manage relationships with trade organizations, conference organizers and other third-party partners
• Function as main point of contact between Cooley and these relationships
• Ensure relevant events are posted to the firm's website, internal calendar, etc.
• Implement best practices, policies and workflow procedures to ensure the efficient and effective execution of all events
• Work with in-house digital marketing team to build and send invitations and other collateral with the firm's email marketing system (Pardot). Run reports, track distribution, etc.
• Manage and assign tasks to on-site business professionals, which may include other members of the marketing department, other Cooley business professionals, or vendors/consultants
• Work with organizations that approve CLE, CDP, and other professional education credits for course accreditation
• Serve as direct supervisor and mentor to direct reports
• Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Manage staffing coverage, review and process time logs/time off requests
• Support business professional development and continued educational opportunities
• In collaboration with immediate supervisor and CN HR, participate in hiring, performance appraisals, counseling, termination and other employee lifecycle events
• All other duties as assigned or required

• After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
• Ability to work extended and/or weekend hours, as required
• Ability to travel, as required
• 5+ years of event management experience
• Experience running virtual events; highly proficient in Zoom

• Bachelor's degree with preference of business, communication, marketing or related field
• Experience in planning multiple high-level, logistically complicated events simultaneously
• Experience with vendor contract negotiations, particularly hotels and catering
• Familiarity with legal services provided by a full-service corporate law firm and needs/expectations of their clients
• Supervisory experience

• Highly capable and able to work closely and collaboratively within a team
• Excellent verbal/written/interpersonal communication skills in various situations (small/large group, one-on-one)

• Ability to work well with others and develop professional relationships with department members, attorneys and vendors to inspire their trust and confidence
• Self-motivator with high energy level and enthusiasm towards activities and goals
• Ability to work well under pressure within a deadline-driven environment
• Excellent organizational skills & detail-oriented while multi-tasking

• Prioritize requests and align the need with the most appropriate space and level of support and independently address and resolve requests that fall outside of guidelines.
• Build rapport with the internal and external guests to provide a positive experience.
• Provides event requirements to the catering, facility services, AV, and security team to ensure that client requirements are fulfilled.
• Follow through to ensure that the client's requested requirements meet the space availability, and if adjustments are needed, will work directly with the client to achieve the desired results.
• Respond to customer requests appropriately and will follow up on the service requirements; this may include responding by email, phone call, or an in-person meeting.
• Responds to questions, while providing suggestions and ideas, in a timely and professional manner to resolve the matter.
• Uses the event reservation system to book and track events, including managing the room signage system.
• Responsible for the distribution of Banquet Event Orders (BEO) to the client and all support services for the coordination of event details.

• 2+ plus years of administrative support experience with all or most being in the project space/framework.

Description:

How would you like to work for a 30-year iconic brand that is known worldwide for its commitment to well-being?

Imagine an environment where balance, mindfulness, and care aren't just words, but the way we live and work every day. At Miraval Austin Resort and Spa, you'll be surrounded by natural beauty, supported by colleagues who value empathy and respect, and encouraged to grow personally and professionally.

Here, your career development and your well-being go hand in hand. From access to our fitness center, hiking trails, and wellness programs, to opportunities for professional training and leadership growth, this is more than ajob, it's a chance to align your career with a life in balance.

If you're seeking a place where you can feel inspired, valued, and empowered to make a difference, we invite you to explore this opportunity as our Event Planning Manager:

As the Event Planning Manager, you will embody the ethos of the Miraval wellbeing brand, be a competent individual who has experience in events and the functions of a hotel.

The Event Planning Manager is responsible for planning and executing all aspects of assigned group events from contract through the onsite event. This individual works with all resort departments to execute all aspects of contracted retreats and mindful meetings. The Event Planning Manager engages groups in the Miraval experience with the best available, revenue-driven culinary, programming and spa options.

Reporting to the Associate Director of Sales & Events, this position is a full-time salary position that is located at the resort.

· Serves as primary point of contact for all group business at Miraval and fully coordinates events so that guest experiences are consistent with what has been represented to our guests

· Generates revenue through educating and selling Miraval Experiences that are engaging and embody our core values; primarily meetings, private meals, and programming

· Assures that all event services are provided in a manner that exemplifies established quality standards and are in compliance with applicable regulations and requirements

· Schedules hotel spaces, creates and publishes calendars and notices to ensure that guests, attendees, and hotel staff are informed of all group events, including programming

· Interface with clients daily while on property and handle all staff introductions

· Stays informed on the latest trends for activities and programs of competitors and guest demands

· Daily tasks include, but are not limited to, conducting property tours, creating catering and sales portfolios (resumes), arranging AV and other meeting needs, creating collateral and menus, and communicating with other team members to ensure that scheduled events are run properly

· Performs all tasks and provides services in compliance with policies, procedures, work instructions, training, codes of conduct, recognized best practices, safety laws and regulations.

· Is familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately

· Demonstrates a positive attitude and acknowledges guests in a welcoming and friendly manner

· Ensures that all confidential and financial data is maintained securely and handled in a discreet fashion

· Participates in available training opportunities and applies learnings and newly identified best practices where possible

· Makes suggestions to improve the delivery of guest services and identifies new business opportunities that will enrich the Miraval guest experience

· Supports the team by anticipating and providing help as needed.

· Responds to all complaints and problems in a positive manner and takes action to resolve

· Shows concern by taking action to assure that our guests have a quality experience

· Manage rooming lists, cut off dates, and attrition calculations in conjunction with the Sales & Events Coordinator.

· Manages final group bill, deposits and final payment including World of Hyatt points and commissions

· Prioritizes and follows through on all job-related duties.

· Accurate assimilation and processing of banquet charges for accounting

· Assist sales team in coordinating in-market sales trips or FAMS.

· Source vendors for meeting services not in Miraval inventory including upcharge per SOP.

· Conducts follow up post events

Qualifications:

To be successful:

· Embraces the ethos and culture of the Miraval wellbeing brand?

· University degree or diploma qualification in Sales or Marketing and/or Hospitality or Tourism Management?or industry experience equivalent

· Previous experience in hotel event management or similar

· Minimum 3 years' experience within a 4-5-star hotel sales environment

· Understands that the Miraval clientele may vary from traditional hotels in regard to target audiences, size of group and intention of visit

· Excellent emotional intelligence?

· Effective as a team player within the Sales Department, as well as the hotel in general

· Ability to easily and willingly adapt to a change of policy, procedures, and work environment?

· Ability to Create detailed and complete event orders to communicate event setup, AV needs, F&B needs, and programing

· Understands how to communicate thru a group resume to convey all event needs

· Understands how to manage event orders, group resumes, and the distribution to services teams

· Experience conducting and planning site tours and visits

We offer excellent benefits:

iAm Days to spend a paid 8 hours experiencing Miraval, twice per year*

Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth*

Discounted and Complimentary Hyatt Hotel nights*

Medical, Prescription, Dental and Vision Insurance on 30 th ?day of employment*

401K with company match*

Generous Paid Time Off program*

Paid Family Bonding Time and Adoption Assistance*

Complimentary daily colleague meals

Employee Stock Purchase Plan*

Access to resort facilities including spa services, programs, hiking trails and fitness center

• Exact benefit package is contingent on status ?

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,

national origin, disability or protected veteran status.

Primary Location: US-TX-Austin

Organization: Miraval Austin Resort and Spa

Pay Basis: Yearly

Job Level: Full-time

Job: Catering/Event Planning

Req ID: AUS

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Join us for this incredible opportunity to be part of our Events- Event Planning Manager   Full-Time at Hyatt Regency Houston-Downtown located in Houston, TX.

The Event Planning Manager's primary focus is preparing all event documentation and coordinates with sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position acts as the liaison between meeting planners and the hotel staff. Responsibilities include: administering the Sales agreement, detailing all food, beverage and A/V needs, managing room blocks and pick up, billing instructions and final review. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to creates outstanding events.

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards.  Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. We are committed to helping colleagues learn and grow in their careers.  Our leaders provide on the job training and help colleagues develop skills that are key for personal and professional success. 

Hyatt has a very competitive benefit package for colleagues, which may include:

• Complimentary hotel room nights at Hyatt hotels world-wide
• Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide
• Bereavement and jury duty pay
• Vacation, sick, and new child leave
• Medical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account,
• Retirement Savings Plan option (401K) with employer match
• Employee Stock Purchase Plan
• Complimentary employee meals
• Direct deposit
• Competitive wages