320 Trip Leader jobs in the United States

Description

Amazon is seeking enthusiastic and engaging Tour Leaders to lead immersive 90-minute in-person tours of our state-of-the-art Robotics Fulfillment Centers. As a Tour Leader, you will play a crucial role in showcasing Amazon's innovative processes and dedicated workforce to a diverse audience. This position offers a unique opportunity to highlight Amazon's rich history, our commitment to being Earth's Best Employer, and our ambitious Climate Pledge goals. We are seeking an enthusiastic individual with good communication skills and attention to detail in providing informative and engaging tours of their fulfillment center. The ideal candidate is passionate about technology, sustainability, and creating exceptional customer experiences.

At the end of each day, you'll review feedback from tour participants and contribute to continuous improvement efforts for the tour program.

Key job responsibilities

1. Conduct multiple 90-minute tours per day, providing an engaging and informative experience for visitors.

2. Set a high-bar as an indirect regional leader of Tour Leaders in other Amazon Operations sites. You are seen as a mentor to your peers and provide support as needed.

3. Staff and train Ambassador & Proxy team

4. Responsible for managing Zendesk ques by responding and problem-solving customer inquiries

5. Develop a deep understanding of Amazon's fulfillment processes, robotics technology, and company history.

6. Maintain positive site relationships and participate in site & community engagement activities

7. Effectively communicate complex technical concepts to audiences with varying levels of technical knowledge.

8. Highlight Amazon's commitment to employee development, safety, and well-being.

9. Educate visitors about Amazon's sustainability initiatives and the Climate Pledge.

10. Ensure tour groups adhere to all safety protocols and facility regulations.

11. Respond to questions from tour participants accurately and professionally.

12. Lead and support high level/VIP tours that require additional planning and coordination

13. Collaborate and Earn Trust with fulfillment center teams to stay updated on the latest developments and processes and gain support with site stakeholders.

14. Maintain and update tour content to reflect new technologies and company initiatives.

15. Collect and report feedback from tour participants to improve the overall experience.

A day in the life

As a Tour Guide at an Amazon Robotics Fulfillment Center, your day will be dynamic and engaging. You'll start by reviewing the day's tour schedule and preparing any necessary materials. Before each tour, you'll greet visitors, provide safety briefings, and distribute required protective equipment.

During the tours, you'll guide groups through various sections of the fulfillment center, explaining the intricate dance between human associates and robotic systems. You'll showcase how customer orders are processed, picked, packed, and shipped with incredible efficiency. Throughout the tour, you'll weave in stories about Amazon's history, our commitment to employee growth, and our sustainability efforts.

Between tours, you'll have time to refresh your knowledge, update tour content, and collaborate with colleagues on our global team. You may also participate in training sessions to enhance your skills and stay current on Amazon's latest innovations.

About the team

You'll be joining a passionate team of Tour Leaders and program managers around the world that are dedicated to showcasing Amazon's innovation and commitment to customer obsession. Our team works closely with various departments within the fulfillment center, including operations, robotics, human resources, and sustainability teams. We're a collaborative group that values creativity, continuous learning, and the ability to inspire others. As part of this team, you'll have the opportunity to contribute to the development of tour content and help shape the public's perception of Amazon's fulfillment operations.

This role offers an exciting opportunity to be at the forefront of Amazon's technological advancements while developing valuable public speaking and customer engagement skills. Join us in sharing Amazon's story and inspiring the next generation of innovators!

Basic Qualifications

• Bachelor's degree in Logistics, Communications, PR, Tourism, or a related field OR equivalent experience

• Strong English communication skills (written and oral)

• Proficient in Microsoft Office, including Word & Excel

• Ability to conduct multiple tours per day (5 days per week) onsite in a Fulfillment Center. This includes frequently moving around the building while ensuring groups are adhering to all safety procedures.

• Some occasional travel required.

Preferred Qualifications

• High level of professionalism

• Experience leading teams

• An entrepreneurial spirit, including the ability to work independently and autonomously

• Experience in Fulfillment Operations

• Tourism/Hospitality Industry Experience

• Public Speaking or Media Experience

• Customer Service (Zendesk) Experience

• Procurement Experience

• Experience working with global teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $51,700/year in our lowest geographic market up to $110,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

We are seeking a creative and detail-oriented Remote Group Travel Planner to join our expanding travel team. In this fully remote role, you will collaborate with clients to design and coordinate personalized group travel experiences from start to finish. If you love organizing travel for groups, enjoy problem-solving, and have a passion for helping others create lasting memories, this is the perfect opportunity for you!

Key Responsibilities:

• Group Itinerary Design: Develop customized travel plans tailored to each group’s preferences, including accommodations, activities, transportation, and dining options.

• Client Consultations: Conduct virtual meetings or calls with group organizers to understand their travel goals, expectations, and budget.

• Supplier Coordination: Work closely with trusted travel vendors and tour operators to secure group rates and the best pricing for clients.

• Booking Management: Manage all group travel bookings and confirmations, ensuring accuracy and a seamless planning process.

• Customer Support: Provide dedicated support throughout the planning process and during the trip, handling changes or emergencies professionally.

• Travel Research: Stay informed on group travel trends, destination updates, and seasonal promotions to offer clients expert advice.

• Post-Trip Engagement: Follow up with group clients after travel for feedback and encourage repeat business and referrals.

Qualifications:

• Experience in travel planning, event coordination, or customer service is preferred.

• Strong organizational skills and attention to detail.

• Excellent communication and interpersonal abilities.

• Comfortable using online booking platforms and managing group logistics remotely.

• Self-motivated and able to work independently from home.

• Passionate about travel and creating memorable group experiences.

What You’ll Get:

• Flexible, fully remote work schedule.

• Access to industry-leading tools, vendors, and exclusive group travel perks.

• Travel discounts and ongoing training opportunities.

• A supportive and collaborative team environment.

We are seeking a creative and detail-oriented Remote Group Travel Planner to join our expanding travel team. In this fully remote role, you will collaborate with clients to design and coordinate personalized group travel experiences from start to finish. If you love organizing travel for groups, enjoy problem-solving, and have a passion for helping others create lasting memories, this is the perfect opportunity for you!

Key Responsibilities:

• Group Itinerary Design: Develop customized travel plans tailored to each group’s preferences, including accommodations, activities, transportation, and dining options.

• Client Consultations: Conduct virtual meetings or calls with group organizers to understand their travel goals, expectations, and budget.

• Supplier Coordination: Work closely with trusted travel vendors and tour operators to secure group rates and the best pricing for clients.

• Booking Management: Manage all group travel bookings and confirmations, ensuring accuracy and a seamless planning process.

• Customer Support: Provide dedicated support throughout the planning process and during the trip, handling changes or emergencies professionally.

• Travel Research: Stay informed on group travel trends, destination updates, and seasonal promotions to offer clients expert advice.

• Post-Trip Engagement: Follow up with group clients after travel for feedback and encourage repeat business and referrals.

Qualifications:

• Experience in travel planning, event coordination, or customer service is preferred.

• Strong organizational skills and attention to detail.

• Excellent communication and interpersonal abilities.

• Comfortable using online booking platforms and managing group logistics remotely.

• Self-motivated and able to work independently from home.

• Passionate about travel and creating memorable group experiences.

What You’ll Get:

• Flexible, fully remote work schedule.

• Access to industry-leading tools, vendors, and exclusive group travel perks.

• Travel discounts and ongoing training opportunities.

• A supportive and collaborative team environment.

Are you the go-to person among friends for travel tips and recommendations? Do you love planning trips for groups and dream of turning your passion for travel into a rewarding career? Were looking for motivated, travel-loving individuals to join our team as Remote Group Travel Booking Agents .

• Plan & Personalize- Work with clients to create customized group travel experiences, including cruises, resorts, and excursions.
• Stay Inspired- Keep up with the latest travel trends, destinations, and group-friendly activities to provide exciting options
• Coordinate Seamless Travel- ️ Design complete group itineraries including flights, transfers, accommodations, dining, and excursions.
• Handle the Details- ️ Manage all bookings and logistics for groups, ensuring smooth, stress-free travel.
• Problem-Solve on the Go ️-  Address challenges and provide solutions to keep group trips running smoothly.

• Passion for travel and helping groups explore the world

• Strong communication and interpersonal skills

• Excellent organizational and multitasking abilities

• Ability to work independently in a remote environment

• Client-focused attitude and a drive to exceed expectations

• Must be 18+

• Reliable internet, smartphone or computer, and a dedicated home workspace

• Full training and ongoing support- no prior experience needed

• Access to exclusive travel perks and discounts

• Your own personalized travel website

• Flexible hours- you control your schedule

• Supportive, collaborative remote team environment

• Unlimited earning potential

• IATA cards available for qualified agents

• Conduct Yankee Stadium tours in a fun, informative, safe and engaging manner for individuals and groups
• Maintain organization of guests while touring Yankee Stadium
• Adhere to Yankee Stadium safety and standard policies and expectations
• Distribute promotional items as directed by tour leadership team to tour guests
• Perform additional duties and assist with projects as assigned

• Prior experience conducting tours
• Performative backgrounds a plus
• Bilingual/Spanish speaking a plus
• Demonstrated customer service experience
• Strong verbal and interpersonal skills
• Ability to multitask and prioritize
• Flexible work schedule (nights, weekends, holidays)
• Ability to work in an outdoor stadium environment
• Ability to lift up to 25 lbs.
• Knowledge of baseball history preferred

Learn about the fascinating history of Koreshan State Park and how this place came to be a place that would be preserved for future generations to enjoy!

Koreshan State Park has a rich and ecclectic history and it's founders donated the 200 acres to the Florida Park Service in the 1960's so it's unique culture could be preserved for generations to come. Tour Guides learn about the history, the people and the buildings and share this knowledge by leading 90 minute tours around the settlement as a fundraiser for the park.

Tour dates are added to the calendar when we have volunteers to manage them so this interpretive program is generally only scheduled when we have the volunteers to provide them. Each visitor pays $10 to join the walking tour and the money raised stays in the park to help with the preservation and restoration of the Settlement.

Learning the material can be done by starting as a Docent, spending a couple hours a week talking with visitors and answering questions. Then, the tour script is introduced. Taking tours from other volunteers, reading a book and various other web links is all it takes to get started.

You must speak english well but those of you that speak a second language would be fantastic for Spanish or French speaking visitors. You must be able to be on foot for up to two hours.

2 shifts available:

• We schedule tours at 10am and 2pm for whatever days the volunteer can assist. Friday-Saturday and Sunday are most popular with guests: 10:00 to 11:30 EST
• We schedule tours for the days the volunteer is available. Most popular with guests are Fri-Sat-Sun: 14:00 to 15:30 EST

Are you brave enough to be a ghost tour guide? Ready to share incredible experiences in your city as you bewitch and enchant audiences? Then embrace the shadows and become our next ghost tour guide!

Our passion at US Ghost Adventures is enchanting storytelling. We specialize in dark, forgotten, and secret history. We are looking for creatives, history buffs, true crime junkies, and paranormal enthusiasts willing to dive deeper into the dark side of humanity. We thrive on igniting a sense of wonder in every guest on our ghost tours, and as a ghost tour guide you will weave enthralling stories as you lead tours down the ghastly streets of your city.

Ghost Tour Guide Pay & Benefits:

• $50 - $0 a day/night (including tips) - this depends on the number of tours given
• TIPS! These can range from 20 to over 100 for a 1-2 hour tour
• Cash bonuses for good reviews
• Free or discounted tours for you and close family/friends all over the country
• Flexible schedules, fun part-time work, ability to earn tips in addition to pay
• The chance to get to know your city and meet a lot of fun people from all over the country!

• Qualified candidates should be skilled in public speaking
• Applicants should reside near downtown (within 25 miles) and have reliable transportation
• Applicants should be passionate about storytelling and history

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Travel and Leisure is currently seeking Sales Tour Guides who have the desire to sell dreams and live one too! In this position you will meet face-to-face with customers that are brought in by our Marketing Department for you to talk to! There is no cold-calling or out of pocket expense required by you.

Travel and Leisure is looking for career-minded, diverse professionals that share our propensity to achieve realistic goals, while demonstrating a positive attitude in a high-energy environment. This role must establish commonality and build rapport with prospective and/or current owners as well as articulate the benefits of vacationing with Travel and Leisure.

Essential Job Responsibilities

Conduct face-to-face presentations in our state-of-the-art sales centers located at one of our award-winning resorts. Find commonality with prospective and/or current owners. Communicate the benefits of traveling with Travel and Leisure. Support sales through establishing rapport, listening and sharing the benefit of our product. Leads are prequalified and provided by the company.

Responsibilities include, but are not limited to:

• Effectively present and deliver Tour Guide presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance.

• Attend all scheduled training sessions, department meetings, keep current on Tour Guide information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually.

• Articulate the benefits of vacationing with Travel and Leisure. Link product benefits to the customer’s vacation goals.

• Demonstrate and maintain a positive and professional attitude in a high-energy environment.

Minimum Requirements and Qualifications

• Ability to obtain CA Real Estate License within 6 months of hire

• Self-motivated, disciplined, and professional

• Active listening skills

• Ability to consistently achieve minimum production standards

• Ability to perform general computer skills, and work with tablets/smart devices

• Ability to communicate in a clearly and concisely (verbal and written)

• Ability to be a team player and work in a team environment within a shared space

• Ability to overcome objections and perform within a short, luxury sales cycle

• Education

• High School diploma or equivalent required

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical

• Dental

• Vision

• Flexible spending accounts

• Life and accident coverage

• Disability

• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

• Wish day paid time to volunteer at an approved organization of your choice

• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

• Legal and identity theft plan

• Voluntary income protection benefits

• Wellness program (subject to provider availability)

• Employee Assistance Program

Compensation

During the initial training period, the hourly wage is $16.50 plus commissions and bonuses. After the initial training period, the compensation is the state’s minimum wage per hour, plus commissions and bonuses.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.