1070 United Airlines jobs in Houston
Customer Service
Posted 1 day ago
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Job Description
START DATE FOR THESE POSTIONS ARE 2/20/23 Our client has been in the insurance industry since 1905, conducting business in all 50 states and Puerto Rico and they are looking to expand their Galveston location by adding Customer Service representative Customer Service Representative, Customer Service, Retail, Staffing, Policy
Customer Service
Posted 3 days ago
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Job Description
Job Title:
Customer Service
Job Location:
Humble, Tx
Job Category:
Customer Support / Call Center Operations
Description:
Job Title:
Customer Service Representative
Job Location:
1904 Humble Place dr. Humble Tx 77338
Job Category:
Other
Description:
Position Summary:
The Customer Service representative handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one-call resolution. The Customer Service Representative will be responsible for assisting in day-to-day operation of the Center.
Key Responsibilities:
- Answers incoming phone calls from customers and assists call or routes call to appropriate person
- Maintains good customer relations
- Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat, (questions may include billing inquires, technician ETA, scheduling issues, and general company product and service questions)
- Resolves problems by clarifying issues, researching, exploring answers/alternative solutions, implementing solutions, and escalating unresolved issues
- Maintains customer records by updating account information
- Accurately dispositions calls
- Continually maintains working knowledge of all company products, services, and promotions
- Working to improve accuracy in scheduling and speed of response
- Reliable attendance and on-time job performance
- Performs similar/other duties as needed or assigned
- Able to work evening and weekends
- Ability to multitask and able to work in a fast-paced environment
- High school diploma or equivalent with 1 year experience working in customer service or another customer-facing environment
- Experience or training the use of computers and related systems in an administrative office environment
- Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness.
- Excellent customer-service, communication, and interpersonal skills
- Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns
- Ability to effectively communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner. Ability to communicate with a diverse customer population.
- Ability to work effectively in both a team and an independent environment
- Ability to make decisions based on established guidelines and procedure
- Ability to accept empowerment and to be prepared to make decisions regarding customer satisfaction with confidence
- Effective organizational and time-management skills. Must be able to prioritize work based on service demands
- An understanding and knowledge of the HVAC/Refrigeration Industry is an asset
- Able to multitask and work in a fast-paced environment
- Heath insurance
- Dental insurance
- Vision insurance
- PTO
Customer Service
Posted 3 days ago
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Job Description
The Pasadena branch of Meador Staffing has partnered with a local manufacturing representative company in business since 1973 to add a Data Entry Clerk/ CSR to their team! RESPONSIBILITIES:Process customer orders to customer specifications via the co Customer Service, Data Entry, Retail, Staffing, Customer
Customer Service
Posted 3 days ago
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Job Description
From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes.
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