622 University Administration jobs in the United States

We're now hiring an experienced leader to join our growing team as Assistant Director (Assistant Head of School) in the Cedar Park area at our Cypress Creek school!

Guidepost Montessori is a community of educators who are driven by a deep desire to bring about widespread change in education today. We believe that the traditional method of education used in most schools is antiquated, outdated, and broken. To meet the needs of today's students and to bring about true progress in the world around us, we need an education model that fosters independence and develops competent, capable, action-oriented thinkers and change agents. To that end, we are committed to dramatically increasing the amount of high-fidelity, authentic Montessori programs, not only in the U.S., but around the globe!

The Assistant Head of School Position:

The Assistant Head of School works closely with the Head of School to ensure that the school provides a high-quality learning experience for children, exceptional customer service to parents, and a supportive, collaborative work environment for staff. The ideal Assistant Head of School will love building community, working with parents, and leading community outreach initiatives. Key responsibilities include, but are not limited to:

• Supporting the creation of a strong culture on campus that embodies the mission of our organization
• Planning and hosting community outreach events
• Giving tours to prospective families, and converting leads to enrolled families
• Driving the enrollment process (managing leads utilizing a CRM system)
• Managing general, day-to-day operations for the school: billing, supply ordering, scheduling maintenance
• Interfacing with parents to build community, answer questions, and resolve any concerns that may arise

What we offer:

• Ongoing professional development
• A network of supportive peers and mentors who regularly share best practices
• Career growth and promotion opportunities
• A competitive salary
• Health, dental, and vision insurance
• Paid time off and paid holidays
• 100% tuition discount for two children at any school within our network (we serve children 3 months through Elementary)
• The opportunity to contribute to a high-quality educational program that serves the individual needs of each child

We'd love to talk to you if you possess:

• Director qualified
• Early childhood education leadership experience
• An affinity for connecting with people
• Strong organizational skills
• Exceptional written and verbal communication skills
• Strong attention to detail with a focus on results
• Facility with computer systems
• A high degree of personal initiative

We'd prefer you over other candidates if you have:

• Experience as an Admissions, Administrative, Program or School Director for a preschool
• Familiarity with the Montessori method of education or a Montessori certification
• Experience working with Salesforce/CRM and billing software
• Knowledge of the local community that will inform marketing effort

Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.

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**Education**
**About Aramark**
**Our Mission**
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
**About Aramark**
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

Job Description

About the Role

The Senior Program Coordinator works with other staff members in the Office of the University Registrar, particularly Curriculum Management and Bulletin staff, and throughout the Enrollment & Student Administration unit. This role also partners with staff, faculty, and deans throughout Boston University's schools and colleges and in other administrative offices throughout the University. The Senior Program Coordinator also works with some outside clients and vendors. This role reports to the Associate Registrar for Curriculum and Classroom Management.

The Senior Program Coordinator's primary duties include:

• Providing detailed operational support for Curriculum and Classroom Management at Boston University.
• Managing the daily Curriculum Management inbox.
• Perform ongoing quality control checks on their own work and the departmental schedulers.
• Providing periodic re-education on process and procedures with academic schedulers in the schools and colleges.
• Communicating regularly and accurately with internal and external clients.

The Senior Program Coordinator works relatively independently but may seek assistance for complex tasks. This role is expected to set priorities in consultation with others and to maintain confidentiality of information.

About the Organization

The Office of the University Registrar is part of the Enrollment & Student Administration unit (ENSA). It supports the instructional and student progress endeavors of Boston University by providing quality services to students, faculty, academic and administrative departments, and the public. We supervise registration and the evaluation of transfer credit, maintain student academic records and record grades, issue transcripts, verify enrollment and graduation, issue diplomas, assign classrooms, produce the class schedule, schedule final examinations, and oversee production of the Bulletin and the Degree Advice system.

Across the 10 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly inclusive University community of students, families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees.

Required Skills

Requirements:

A cover letter is required for consideration.

About the Candidate

A bachelor's degree and 1-3 years of relevant work experience are required for this position. Customer service skills highly desirable. We are willing and happy to train any industry-specific skills required to perform this job.

Recommended Skills

• Excellent verbal and written communication skills, including ability to effectively communicate; with internal and external customers.
• Ability to compose clear documentation.
• Familiarity with scheduling.
• Ability to multi-task, establish priorities, and perform well under pressure.
• Ability to maintain a high level of data entry accuracy, consistency, and attention to detail.
• Be a methodical business process or systems thinker and problem solver.
• Ability to understand and analyze data; recognize anomalies and apply updates methodically.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.

Preferred Skills:

• Experience working in a higher education setting.

• Familiarity with Student Information Systems (Banner or PeopleSoft) or robust relational databases.

• Demonstrated success with project management and process improvement initiatives.

• Ability to communicate technical information to a non-technical audience and to give effective group presentations.

Technology:

• Large relational databases.
• Microsoft Suite including expertise with Excel or Google Sheets.
• 25Live or other room scheduling software programs

This position is eligible for up to 4 days of remote work per week, dependent on performance and responsibilities.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

CURRENT BOSTON UNIVERSITY EMPLOYEES Represented by L2324 clickhereto apply for this position. All other applicants (both internal and external), please use the {Apply} section on this page.

Senior Program Coordinator, Transfer Credit, Enrollment & Student Administration, University Registrar

Boston University's Office of the University Registrar seeks a Senior Program Coordinator. Come join a small, hardworking team that analyzes and processes transfer credit requests and test credit for all students at Boston University. If you have great attention to detail, are interested in using software to help students plan their education, and have excellent oral and written communication skills, this is a great job for you. The Senior Program Coordinator works with colleagues in the Registrar's office and the Enrollment & Student Administration unit, staff and faculty throughout the University's schools and colleges, and incoming students and their families. Externally to BU, this role works with high school guidance counselors and faculty and staff at other institutions. This role reports to the Senior Assistant Registrar. The Senior Program Coordinator's primary duties include:

• Provision of programmatic and superb operational support with the Office of the University Registrar for reviewing and processing transfer credit requests and enforcing relevant policy;
• Managing daily workflows accurately;
• Providing data to senior managers as requested;
• Completing quality control checks in their area of expertise, and;
• Communicating regularly and accurately with internal and external clients, including faculty and staff at other Boston University schools and colleges.

This role may cross-train into related organizational areas to provide support at peak times. The Senior Program Coordinator works relatively independently, but may seek assistance for complex tasks. They are expected to set priorities in consultation with others and to maintain confidentiality of information.

About the Organization

The Office of the University Registrar is part of the Enrollment & Student Administration unit (ENSA). It supports the instructional and student progress endeavors of Boston University by providing quality services to students, faculty, academic and administrative departments, and the public. We supervise registration and the evaluation of transfer credit, maintain student academic records and record grades, issue transcripts, verify enrollment and graduation, issue diplomas, assign classrooms, produce the class schedule, schedule final examinations, and oversee production of the Bulletin and the Degree Advice system. Across the 11 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly diverse University community of students, families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees.

Required Skills

A cover letter is required for consideration. A Bachelor's degree and 1-2 years of related experience are required for this position. We are willing and happy to train any industry-specific skills required to perform this job. Experience with student information systems is a plus, but not a requirement. We are seeking a candidate who:

• Demonstrates excellent communication and organizational skills;
• Can communicate effectively and diplomatically with people from a variety of different backgrounds, and;
• Displays that they would be able to work relatively independently, to anticipate office needs, to set priorities in consultation with others, and to handle sensitive/confidential information appropriately.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

CURRENT BOSTON UNIVERSITY EMPLOYEES Represented by L2324 click here to apply for this position. All other applicants (both internal and external), please use the {Apply} section on this page.

Job Location: BOSTON, MA

Position Type: Full-Time/Regular

Salary Grade: Grade 26

Senior Program Coordinator, Curriculum & Scheduling, Enrollment & Student Administration, University Registrar

The Senior Program Coordinator works with other staff members in the Office of the University Registrar, particularly Curriculum Management and Bulletin staff, and throughout the Enrollment & Student Administration unit. This role also partners with staff, faculty, and deans throughout Boston University's schools and colleges and in other administrative offices throughout the University. The Senior Program Coordinator also works with some outside clients and vendors. This role reports to the Associate Registrar for Curriculum and Classroom Management.

The Senior Program Coordinator's primary duties include:

• Providing detailed operational support for Curriculum and Classroom Management at Boston University.
• Managing the daily Curriculum Management inbox.
• Performing ongoing quality control checks on their own work and the departmental schedulers.
• Providing periodic re-education on process and procedures with academic schedulers in the schools and colleges.
• Communicating regularly and accurately with internal and external clients.

The Senior Program Coordinator works relatively independently but may seek assistance for complex tasks. This role is expected to set priorities in consultation with others and to maintain confidentiality of information.

The Office of the University Registrar is part of the Enrollment & Student Administration unit (ENSA). It supports the instructional and student progress endeavors of Boston University by providing quality services to students, faculty, academic and administrative departments, and the public. We supervise registration and the evaluation of transfer credit, maintain student academic records and record grades, issue transcripts, verify enrollment and graduation, issue diplomas, assign classrooms, produce the class schedule, schedule final examinations, and oversee production of the Bulletin and the Degree Advice system.

Across the 10 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly inclusive University community of students, families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees.

Requirements:

A cover letter is required for consideration.

About the Candidate:

A bachelor's degree and 1-3 years of relevant work experience are required for this position. Customer service skills highly desirable. We are willing and happy to train any industry-specific skills required to perform this job.

Recommended Skills:

• Excellent verbal and written communication skills, including ability to effectively communicate; with internal and external customers.
• Ability to compose clear documentation.
• Familiarity with scheduling.
• Ability to multi-task, establish priorities, and perform well under pressure.
• Ability to maintain a high level of data entry accuracy, consistency, and attention to detail.
• Be a methodical business process or systems thinker and problem solver.
• Ability to understand and analyze data; recognize anomalies and apply updates methodically.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.

Preferred Skills:

• Experience working in a higher education setting.
• Familiarity with Student Information Systems (Banner or PeopleSoft) or robust relational databases.
• Demonstrated success with project management and process improvement initiatives.
• Ability to communicate technical information to a non-technical audience and to give effective group presentations.

Technology:

• Large relational databases.
• Microsoft Suite including expertise with Excel or Google Sheets.
• 25Live or other room scheduling software programs

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

CURRENT BOSTON UNIVERSITY EMPLOYEES Represented by L2324 click here to apply for this position. All other applicants (both internal and external), please use the {Apply} section on this page.

Who We Are

Charter Schools USA (CSUSA) is one of the largest and highest performing education management companies in the United States, proudly serving over 82,000 students in over 150 schools in four states. Founded by Jonathan Hage in 1997, CSUSA's mission is a Relentless Commitment to Student Greatness in School and in Life™. CSUSA provides an academically rigorous education to students equipping them with real world readiness, prepared for college or career after graduation. With an unwavering dedication to the success of students from every background, CSUSA is closing the gaps in achievement and opportunity, keeping our promise of Strong Minds, Good Hearts™.

Job Purpose

To join a team of people with the mission: Relentless Commitment to Student Greatness in School and in Life ™. If you love inspiring and motivating young learners and want to put students first in education, CSUSA is the right place for you. We deliver on our promise of Strong Minds, Good Hearts™ through an education model that gives every student the opportunity for success. As an Administrative Assistant, you will be responsible for ensuring the smooth and efficient operation of the school office in order for the office's maximum positive impact on the education of children can be realized.

How You Will Impact Education

• Leads by example in adherence and knowledge of the CSUSA and school's Vision, Mission and Values demonstrated by his/her commitment to act in an ethical manner using behaviors that promote a team concept.
• Follows through on duties and projects assigned.
• Participates in and successfully completes training programs offered to increase skill and proficiency related to assignments.
• Reviews current developments, literature and technical sources of information related to job responsibility.
• Follows company policies, and federal and state laws.
• Ensures adherence to good safety procedures.
• Consults directly with CSUSA personnel when applicable.
• Takes and transcribes dictation of various types, including reports, correspondence, observation and evaluation reports, letters, memos, newsletters, and other documents.
• Maintains the schedule of appointments for the principal and makes arrangements for meetings, conferences, interviews and other activities.
• Prepares evaluations, memos, newsletters, presentations and other documents at direction of the Principal.
• Coordinates the assignments and the work of substitute teachers.
• Performs office routines and practices such as sorting mail, operating the copy machine, serving as telephone receptionist and others.
• Prepares processes and maintains oversight of purchase orders.
• Maintains an appropriate filing system and readily retrieves documents through the use of this system.
• Manages records and correspondence, improves systems when necessary; responds to requests for information.
• Acts as an information resource for other office personnel in the building; communicates assigned duties to other office personnel as required.
• Has the ability to organize and prioritize multiple assignments.
• Is extremely organized, process driven, and detail oriented.

Required Qualifications and Skills

• Demonstrates enthusiasm and commitment toward the job and the mission of the company; supports the company's values in the strategic areas of academic excellence, operational performance, superior culture, and financial health and growth, as outlined in the Employee Handbook.
• Has the ability to consistently be at work, to arrive on time, to follow instructions, to respond to management direction and solicit feedback to improve performance.
• Establishes excellent interpersonal skills between all constituents: is courteous, professional, and helpful; demonstrates high level of interpersonal skills to handle sensitive and confidential situations; requires demonstrated poise, tact and diplomacy.
• Maintains the confidentiality of school business.
• Possesses excellent communication skills: Oral (including presentations), Written, Interpersonal (active listening), Negotiating and Influencing.
• Possesses great phone etiquette.
• Is proactive and takes initiative. Thinks creatively. Drives projects to completion. Insists on highest level of quality.
• Works with and interacts with staff and relates to individuals at all levels of the organization., Is sensitive to corporate needs, employee goodwill, and the public image, as unique situations present themselves.
• Possesses strong customer orientation.
• Works with large amounts of data, researches and interprets records, detects errors, and makes the necessary corrections.
• Looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
• Strives to implement best practices.

Job Requirements

• High School diploma or equivalent.
• One to two years of office experience with a wide variety of responsibilities.
• Successful results of criminal and employment background check.
• Comfortable working in learning environment as part of a team.
• Bilingual ability may be required per advertised vacancy specifications.
• Demonstrated proficiency with Microsoft Office (Word, Excel, PowerPoint), Student Information System (SIS) and email communications.
• Commitment to company values.
• Such alternatives to the above requirements as CSUSA may find appropriate and acceptable.
• May perform other duties as assigned.

Work Environment

While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter:

• Usual office working conditions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting for long periods of time
• The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 10 pounds of force.
• Vision abilities required by this job include close vision, depth perception and ability to adjust focus.

FLSA Overtime Category

Job is non-exempt subject to the minimum wage and overtime provisions of the Fair Labor Standards Act (FLSA).

Admin School Secretary - Montello Elementary School JobID: 3573

Position Type:

Management/Hourly-Non-exempt

Date Posted:

7/29/2025

Location:

Montello Elementary School

  Additional Information: Show/Hide

SUMMARY: Serve as secretary to the principal and as facilitator for the school/public being served in communicating information, problem solving, material acquisition, cash handling, record keeping and building permits.

Salary Range: $17.21/hr - $23.01/hr

Lewiston Public Schools offers a robust employee benefits package for full-time employees, including: health insurance with up to 85% of the premium paid by the employer; dental, vision, life, short- and long-term disability insurance; flexible spending and dependent care accounts; Maine Public Employee, 403(b) and 457 retirement plans; 15 paid sick days per year; tuition reimbursement and more!

ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties may be assigned.

* Types correspondence, letters and memos, purchase orders, check requests, forms, etc.
* Answers telephones, responds to routine questions.
* Sets appointments or routes calls to appropriate persons.
* Performs duties relating to students such as taking attendance and tardiness, responding to accidents and illnesses, resolving bus scheduling problems, and other issues as they arise.
* Compiles and distributes monthly and annual reports including staff attendance, student attendance and calendar of events.
* Receives visitors, new parents, and students; answering questions; resolving student problems.
* Schedules requested conferences and facilitating use of building by external groups.
* Serves a confidential secretary to the principal and assistant principal.
* Maintains books for staff, student and building accounts.
* Makes and records deposits.
* Prepares employee and student accident reports.
* Maintains school/student records.
* Acts as liaison between school and community, principal, parents, staff and students.
* Prepares payroll certification.
* Maintains quarterly honor roll.

SUPERVISORY RESPONSIBILITIES: Students and Parent Helpers

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); plus experience in general office work and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

OTHER SKILLS and ABILITIES:

Must type 55 Words per Minute. Ability to operate office machines and personal computer and related software. Ability to develop effective working relationships with students, staff and the school community. Ability to communicate clearly and concisely, both orally and in writing. Ability to perform duties with awareness of all district requirements and School Committee policies.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand and reach with hands and arms. Specific vision abilities required by this job include close vision and depth perception. Occasionally the employee will lift up to 10 lbs. such as to lift files and paper.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate to loud.

Lewiston Public Schools provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description:

Membership to the Fitchburg State University part time adjunct faculty pool is open to qualified and competent experts, external to the Fitchburg State University faculty, who possess skills, education, and experience in academic and/or professional areas.

All part time faculty are responsible for providing our students with a high quality learning environment, while utilizing their focused expertise and experience in their individual classroom, laboratories and studios.

The Business Administration department offers a bachelor of science degree in business administration with the following concentration tracks:

Accounting

Entrepreneurship

Information Systems Management

Management

Marketing

Requirements:

Master's Degree

Additional Information:

Fitchburg State University has created an "Open Pool" vacancy announcement for part time day and evening adjunct faculty by discipline. The faculty chair and the divisional dean/associate vice president will review applications submitted when there is a specific need for part time adjunct to fill a course scheduled in the academic year for both the day and/or evening classes.

The application process will require that applicants designate their preference for teaching in the day, evening or both. Please attach a letter of interest and resume when applying for any part time teaching position.

Applications submitted will be maintained from July 1st through June 30th for each academic year. At the conclusion of the academic year the pool will be refreshed and applicants will be required to reapply. Applications selected to be maintained in the pool will remain active for a three year period.

Student employees do not need to provide any additional information as part of the employment process, vaccination and or exemption status has been documented as part of the enrollment and or return process to Fitchburg State.

Application Instructions:

Candidates selected to teach for the university are required to complete a CORI and the Student Clearinghouse Authorization form prior to hire. This will be sent out via an email welcome along with other pertinent preliminary information. The form provides authorization to the university to qualify degrees held through the National Student Clearinghouse. If the university is not able to qualify candidates' degrees, candidates will be required to submit official transcripts for all degrees held to the Office of Human Resources & Payroll Services, 160 Pearl Street, Fitchburg, MA 01420.

If selected to teach, three (3) letters of recommendation will also be required.

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Goodwork is recruiting for a US-based education technology company.

What makes this opportunity interesting?

• Join a fast-moving, innovative US-based EdTech team
• Drive impact by helping students master math and graduate high school
• Own and optimize critical rostering processes that ensure schools can effectively use our platform

We're an educational technology company providing personalized online math instruction that helps students overcome learning gaps and accelerate their progress. Our mission: help one million kids graduate high school by providing the foundational math skills they need to succeed.

Our research-based platform identifies skill gaps and automatically creates individualized study paths. Unlike competitors requiring teacher-made plans, our system adapts instruction based on student progress. The platform is device-agnostic, working on any web-enabled device without having to install any special apps. We use a proven methodology combining automated assessment, targeted instruction, and continuous progress monitoring.

We serve K-12 schools and districts across the United States through various implementations from individual classrooms to district-wide rollouts. Our platform supports diverse learning needs including core curriculum, intervention programs (Tier II/III), special education, gifted/talented programs, and ELL instruction. We're particularly proud of our re-entry program, which helps incarcerated individuals build essential math skills for their future careers. While focused primarily on U.S. education, we also support international students through our web-based platform.

Students using our platform typically achieve two or more grade levels of growth in one school year in as little as one semester. Our methodology aligns with state standards and National Council of Teachers of Mathematics guidelines, with results validated through peer-reviewed journals and whitepapers, and demonstrated improvement in standardized test scores.

OUR COMPANY VALUES guide our team and shape our culture:

• Reliability: Every student must be able to log in and learn, always
• Customer Success: Responsive and knowledgeable CX team supports teachers in creating student success.
• Collaboration: Daily team connection and open communication
• Innovation: We support different ideas and foster creativity
• Data-Driven: We focus on efficiency and measurable results

We're a fully remote organization with 7 full-time staff across Software Development and Customer Experience, Marketing & Sales teams. Headquartered in Louisiana, our team spans Illinois, Florida, Indiana, Georgia, Texas, and Tennessee in the U.S., with additional Software Development team members in India.

Our culture is fast-paced yet collaborative, following a scrum framework with daily standups and bi-weekly sprints. We use Slack for continuous communication and emphasize efficiency through regular retrospectives. Our rhythm follows the school calendar busiest during back-to-school season (September), with quieter periods for planning and projects. Team members wear multiple hats and are encouraged to contribute ideas, reflect, and support each other's growth.

About the Role

We're looking for a remote School Database Administrator & QA Specialist to ensure our schools are accurately onboarded and our platform maintains high quality standards. This dual-focused role is essential to our success in serving educational institutions effectively.

In this role, you'll manage school setup and rostering processes, handle data imports, troubleshoot technical issues, communicate with customers, and conduct quality assurance testing. You'll begin with database management responsibilities while gradually transitioning into QA testing as you gain system knowledge.

The academic calendar dictates your workflow, with August-September being peak season for school setup and roster imports. During this critical period, you'll configure schools with appropriate licenses, process data uploads, synchronize with third-party systems, and ensure everything functions properly for the new school year. While we've automated many processes, your attention to detail during manual operations and clear communication about completed tasks will be vital to our team's success.

Our IDEAL CANDIDATE brings 3-5 years of experience in roles like Application Support, Manual QA , Software Testing , Technical Writing , or Technical Support . You're technically proficient with databases and can efficiently manage data while maintaining attention to detail. You communicate clearly in writing, explaining technical concepts in accessible terms to both team members and customers. You're naturally inquisitive, enjoy troubleshooting challenges, and take full ownership of your work. You learn quickly, adapt to changing priorities, and balance thoroughness with efficiency. Above all, you're hungry for growth and driven to contribute meaningfully in a fast-paced educational technology environment where your work directly impacts student success.

Your performance will be measured by accuracy, timeliness of responses, and the clarity of your communication.

You'll be a part of the Development team, and will collaborate closely with the Customer Support team.This position reports directly to the Director of Technology.

Youll be doing things like:

• School Database Management: Setting up new schools in our backend admin tools; configuring SSO tables for authentication; logging in as school admins to complete imports; assigning grade levels and subjects; verifying all parameters before student access; performing essential configurations for school-specific requirements
• Roster Management: Managing rosters through Clever and ClassLink syncs (automated twice daily); manually triggering syncs when needed; processing CSV uploads from customers; handling ad-hoc roster updates; implementing quarterly class changes; ensuring smooth operations during August-September peak periods; verifying sync completion and accuracy
• Data Troubleshooting: Ensuring accurate transfer of student and class data; resolving roster issues promptly; fixing unassigned student/teacher errors; debugging Clever and ClassLink sync failures; verifying class assignments and license limits; documenting solutions for recurring problems
• Customer Communication: Coordinating with our CX team; collecting necessary information from schools; presenting clear options for issue resolution; explaining technical concepts in accessible language; after thorough training, eventually communicating with schools via email, phone, or Zoom directly and guiding customers through roster setup
• Internal Reporting: Providing proactive updates about system issues; reporting completed tasks in daily standups; sending exception reports and error summaries; documenting outstanding tasks; participating in sprint meetings; ensuring development team has clear information about data challenges
• Software Quality Assurance: Testing the web application; verifying cross-platform functionality; validating new features; reproducing customer-reported issues; running test suites; documenting bugs with precise steps to reproduce; locating relevant error logs; reporting findings to developers; suggesting product improvements based on testing insights
• Documentation: Maintaining up-to-date application documentation; creating changelog entries; adding illustrative screenshots; collaborating on technical documentation; documenting new procedures; ensuring materials support the customer success team
• Process Improvement: Contributing insights for workflow enhancement; participating in sprints and retrospectives; helping implement 2-week sprint processes; identifying automation opportunities; suggesting efficiency improvements; supporting continuous improvement initiatives

Skills & Qualifications

• 3-5 years of prior experience in roles like Application Support Analyst, Manual QA, Software Tester, or Technical Writer,.
• Data literacy ability to interpret database information and recognize patterns
• Clear, concise written communication that simplifies technical concepts
• Experience creating documentation for technical and non-technical audiences
• Exceptional attention to detail with strong organizational abilities
• Natural troubleshooting instincts with a curious, solution-oriented mindset
• Ownership mentality with consistent follow-through on commitments
• Ability to balance thoroughness with efficiency
• Adaptable learner who thrives in a collaborative environment

Bonus if you also have:

• Gray box testing experience and familiarity with development tools
• Experience with SQL/MySQL queries and database structures
• Software development background or formal education
• EdTech industry knowledge or experience
• Familiarity with our tools: MySQL Workbench, MySQL (queries, understanding database relationships,