15 University Of Miami jobs in Miami

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global , the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

The University of Miami has entered a long-term partnership with Legends to oversee athletics, ticket sales, customer service, annual fund solicitation/engagement, ticket operations, digital marketing, corporate partnerships, and multi-media rights opportunities. In addition, Legends will represent the University in developing campus-wide strategic partnerships. As the exclusive partner for Miami Athletics, Legends will engage Hurricanes fans and donors, local and regional South Florida businesses, and national brands with unique and integrated sponsorship, ticketing, and hospitality options.

The Manager, Digital Strategy will lead the creation and management of highly effective digital campaigns with the goal of enhancing brand awareness, increasing engagement and driving revenue. The Manager, Digital Strategy will be critical in developing the department's digital strategy from planning to capturing to publishing all forms of content.

Essential Job Functions:

• Develop and oversee the digital strategy for assigned sports/accounts/channels within Miami Athletics, focusing on revenue generations, content curation and driving fan engagement.
• Manage social media channels (X, Instagram, Facebook, YouTube and TikTok) for assigned sports.
• Stay up to date on social trends, tools and best practices to incorporate into Miami Athletics' social media presence.
• Report on key performance indicators (KPIs) to measure success of social media efforts, provide actionable insights and make data-driven decisions to alter digital strategies as needed to optimize content and maximize reach.
• Consistently collaborate with internal and external stakeholders to amplify key messaging and the Miami Hurricanes brand.
• Ensure regular, consistent and engaging content (both organic and sponsored) is produced and published by maintaining a content calendar.
• Assist in digital coverage of marquee Miami Athletics events, including postseason events, department events, etc.
• Contribute to the upkeep of MiamiHurricanes.com and the Miami Hurricanes app.
• Travel with assigned team required.
• Other duties as assigned by the Assistant VP, Marketing.
• Working knowledge of and adherence to all University, ACC and NCAA rules and regulations.

Knowledge, Skills and Abilities:

• Extensive knowledge of the ever-changing landscape of social media, particularly in sports and entertainment.
• Proven success in driving content and generating revenue through various social and digital mediums.
• Experience in managing social media accounts/platforms for Division I athletic teams is preferred.
• Comfortability working with analytics platforms like Zoomph to track KPIs and assess success of social accounts.
• Proficient in Adobe Creative Suite software, particularly Photoshop and Lightroom
• Experience with content creation in photography and graphic design is a plus.
• Self-motivated, independent individual who proactively identifies new opportunities, while also working collaboratively in a team setting.
• Able to operate under tight deadlines and manage multiple projects simultaneously

Supervisory Responsibilities:

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:

• Minimum 2 years of experience managing and executing digital strategy or social media for a brand / sports team
• Bachelor's degree required

Compensation:

Competitive salary commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions:

Location: On Site (University of Miami)

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality. Legendsbrings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, convention centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment?Join us to make legends happen! THE PROJECT University of Miami Athletics has entered into a long-term partnership with Legends to oversee corporate partnerships and multi-media rights opportunities. As the exclusive partner for Miami Athletics, Legends will be responsible for engaging local and regional South Florida businesses, as well as national brands with unique and integrated sponsorship platforms to increase their exposure and align with the undeniably loyal and passionate Hurricanes fan base. THE ROLE The Vice President of Partnership Activation will be primarily responsible for the planning, execution, client service, and day-to-day management of all aspects surrounding Miami Athletics partnership agreements. The Vice President of Partnerships Activation acts as the liaison between multiple Miami Partners and/or their agencies and the University of Miami Athletics Department. The ideal candidate will be a strong communicator with a proven track record in leadership and partnership activation and fulfillment. The Vice President of Activation will report directly to the Senior Vice President of Partnerships Hurricanes Global Partnerships. ESSENTIAL FUNCTIONS Act as the primary liaison for Miami Partners to facilitate activation of integrated partnership agreements Facilitate partnership activation strategy, ongoing client engagement and opportunity identification via regular meetings, and written correspondence Lead, manage and mentor full-time and part-time Activation staff. Lead the account renewal and upsell process including developing presentations and season recaps. Collaborate with University of Miami colleagues to fully understand each Partner’s marketing objectives and priorities Proactively coordinate and manage all aspects of partnership implementation and fulfillment; partnership assets may include, but are not limited to, IP rights, game day and in-market activation, digital/social/print media, hospitality, and special events Prepare and communicate timelines, artwork, creative specifications, and implementation deadlines Prepare and process all documentation related to client implementation and the creation of year-end partnership summaries Coordinate and manage all ticket and hospitality implementation, as well as scheduling and logistics for clients at UM Athletic events SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor’s degree preferred Minimum of ten (10) years of high-level partnership marketing and activation experience Demonstrated ability to effectively lead a client activation and service team, including developing activation strategies, managing performance, incorporating ongoing education, and providing measurable results Knowledge of partnership programs, including content development and distribution Ability to develop creative proposals that meet and exceed potential partners’ needs Ability to establish and maintain relationships at all levels internally and externally within a major university Ability to develop strong peer level relationships and work in a team-oriented environment Expertise in identifying opportunities, developing strategies, and negotiating creative solutions Multi-task in a fast-paced environment, with the ability to work solo or within a team atmosphere COMPENSATION Competitive base salary of plus bonus potential, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site - University of Miami PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

• The candidate will be responsible for sales and service of a full menu of ticket holders for Miami Hurricanes Football, Men's Basketball, Women's Basketball, and Baseball.
• Coordinate and execute service and sales calls to current customers.
• Assist in box office customer service/sales on event days.
• Effectively use Salesforce CRM to accurately record all client and prospect interactions.
• Assist with any administrative ticket functions.
• Assist Senior Ticket Service Representatives in servicing and executing of ticket holders.
• Assist with any special projects or duties as assigned by Director, Service.
• Must be willing to work non-traditional hours, weekends, events, and game days.
• The candidate will be accountable for certain levels of activity (calls made/appointments set).

• To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Ability to work a combination of weekday, evening and weekend shifts
• Demonstrated capacity to manage relationships with colleagues, season ticket holders, alumni, and current donors to deliver effective results, including the achievement of specific and measurable goals.
• Ability to provide own transportation to: 1340 S Dixie Highway, Suite 120, Coral Gables, FL 33146
• Proven interpersonal, organizational and communication skills including written and verbal; proven ability to present ideas clearly and concisely.

• The candidate will be responsible for sales and service of a full menu of ticket holders for Miami Hurricanes Football, Men's Basketball, Women's Basketball, and Baseball.
• Coordinate and execute service and sales calls to current customers.
• Assist in box office customer service/sales on event days.
• Effectively use Salesforce CRM to accurately record all client and prospect interactions.
• Assist with any administrative ticket functions.
• Assist Senior Ticket Service Representatives in servicing and executing of ticket holders.
• Assist with any special projects or duties as assigned by Director, Service.
• Must be willing to work non-traditional hours, weekends, events, and game days.
• The candidate will be accountable for certain levels of activity (calls made/appointments set).

• To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Ability to work a combination of weekday, evening and weekend shifts
• Demonstrated capacity to manage relationships with colleagues, season ticket holders, alumni, and current donors to deliver effective results, including the achievement of specific and measurable goals.
• Ability to provide own transportation to: 1340 S Dixie Highway, Suite 120, Coral Gables, FL 33146
• Proven interpersonal, organizational and communication skills including written and verbal; proven ability to present ideas clearly and concisely.

Job Category: Retail

Requisition Number: MERCH011710

Posted: May 22, 2024

Part-Time

Coral Gables, FL 33146, USA

Merchandise Associate - University of Miami

Legends

Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Global Technology Solutions offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.

Legends Global Merchandise

Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience. We pride ourselves in creating a customized portfolio of inventory based on each property, and operating as a true extension of each client's brand. Different guests want different things, and we are here to build and provide a tailored retail experience.

Merchandise Associate

Our retail employees are responsible for creating the ultimate game day experience for the fan. Our number one priority is to provide fans with a legendary experience each time they enter the store. We strive to create an environment unlike any other sporting event world-wide. We go above and beyond to exceed their expectations in customer service, display of merchandise, and attention to detail. If you have a passion for retail, an outgoing personality, love to sell, enjoy working in teams and strive to create relationships with the fans, this is the place for you.

Essential Functions

• Provide an exciting, positive, and fun environment for our diverse team & fan base
• Greet guests & ascertain their interest, so you may make sales recommendations
• Excellent accuracy when using POS systems
• Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor
• Present merchandise to increase sale with add on items
• Must be able to describe merchandise features, benefits, and explain use
• Keep current on promotions & sales in store: and events
• Maintain inventory, merchandise placement, and accurate counts. Assist in inventory
• Continually increase knowledge of product, and facility
• Other duties as assigned by supervisor
• Must be able to read & implement plan-o-grams
• Assist the Gift Shop set-up team with the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures

Qualifications

• Honesty and integrity in all actions and language
• Must be able to take constructive feedback & make necessary changes
• Excellent customer service and selling skills
• Be willing to work extended hours on event days
• Must be able to work weekends & overtime as needed
• High school graduate, GED, or equivalent experience in comparable company
• Accuracy in open & close procedures
• Able to lift 50lbs and stand for long periods of time
• Innovative & self-starter, who can work independently and as part of a team
• Must be willing to work 75% of football games each season, 75% of women's basketball games each season, and 75% of the Men's basketball games each season.
• Flexibility in duties & responsibilities as needed in other areas
• Merchandising skills a plus

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Merchandise Associate - University of Miami LEGENDS Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide – Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Global Technology Solutions – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment. For more information, visit and follow us on Facebook, Twitter and Instagram @TheLegendsWay. LEGENDS GLOBAL MERCHANDISE Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience. We pride ourselves in creating a customized portfolio of inventory based on each property, and operating as a true extension of each client’s brand. Different guests want different things, and we are here to build and provide a tailored retail experience. Merchandise Associate Our retail employees are responsible for creating the ultimate game day experience for the fan. Our number one priority is to provide fans with a legendary experience each time they enter the store. We strive to create an environment unlike any other sporting event world-wide. We go above and beyond to exceed their expectations in customer service, display of merchandise, and attention to detail. If you have a passion for retail, an outgoing personality, love to sell, enjoy working in teams and strive to create relationships with the fans, this is the place for you. ESSENTIAL FUNCTIONS Provide an exciting, positive, and fun environment for our diverse team & fan base Greet guests & ascertain their interest, so you may make sales recommendations Excellent accuracy when using POS systems Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor Present merchandise to increase sale with add on items Must be able to describe merchandise features, benefits, and explain use Keep current on promotions & sales in store: and events Maintain inventory, merchandise placement, and accurate counts. Assist in inventory Continually increase knowledge of product, and facility Other duties as assigned by supervisor Must be able to read & implement plan-o-grams Assist the Gift Shop set-up team with the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures QUALIFICATIONS To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. Honesty and integrity in all actions and language Must be able to take constructive feedback &make necessary changes Excellent customer service and selling skills Be willing to work extended hours on event days Must be able to work weekends & overtime as needed High school graduate, GED, or equivalent experience in comparable company Accuracy in open & close procedures Able to lift 50lbs and stand for long periods of time Innovative & self- starter, who can work independently and as part of a team Must be willing to work 75% of football games each season, 75% of women's basketball games each season, and 75% of the Men's basketball games each season. Flexibility in Duties & responsibilities as needed in other areas Merchandising skills a plus WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

• Provide an exciting, positive, and fun environment for our diverse team & fan base
• Greet guests & ascertain their interest, so you may make sales recommendations
• Excellent accuracy when using POS systems
• Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor
• Present merchandise to increase sale with add on items
• Must be able to describe merchandise features, benefits, and explain use
• Keep current on promotions & sales in store: and events
• Maintain inventory, merchandise placement, and accurate counts. Assist in inventory
• Continually increase knowledge of product, and facility
• Other duties as assigned by supervisor
• Must be able to read & implement plan-o-grams
• Assist the Gift Shop set-up team with the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures

• Honesty and integrity in all actions and language
• Must be able to take constructive feedback &make necessary changes
• Excellent customer service and selling skills
• Be willing to work extended hours on event days
• Must be able to work weekends & overtime as needed
• High school graduate, GED, or equivalent experience in comparable company
• Accuracy in open & close procedures
• Able to lift 50lbs and stand for long periods of time
• Innovative & self- starter, who can work independently and as part of a team
• Must be willing to work 75% of football games each season, 75% of women's basketball games each season, and 75% of the Men's basketball games each season.
• Flexibility in Duties & responsibilities as needed in other areas
• Merchandising skills a plus