112 Usaa jobs in Monument

• Develop, implement, and validate quantitative models for market risk, credit risk, and operational risk.
• Perform complex statistical analysis and econometric modeling of financial data.
• Calculate Value at Risk (VaR), Expected Shortfall (ES), and other risk metrics.
• Conduct stress testing and scenario analysis to assess portfolio resilience.
• Price and hedge complex financial derivatives.
• Develop and maintain risk management systems and tools.
• Collaborate with front office and risk management teams to interpret model outputs and provide insights.
• Ensure models are compliant with regulatory requirements (e.g., Basel III, Dodd-Frank).
• Automate reporting processes and enhance data quality.
• Stay current with advancements in quantitative finance and risk management techniques.
• Present findings and recommendations to senior management.

• Master's or Ph.D. in a quantitative field such as Mathematics, Statistics, Physics, Financial Engineering, or Economics.
• Minimum of 5 years of experience in quantitative analysis, risk management, or a related role within the financial services industry.
• Proficiency in programming languages such as Python, R, C++, or Java.
• Strong understanding of financial markets, instruments, and derivatives.
• Expertise in statistical modeling, time series analysis, and machine learning techniques.
• Familiarity with regulatory frameworks relevant to financial risk management.
• Excellent problem-solving and analytical skills.
• Strong communication and presentation abilities, with the capacity to explain complex topics clearly.
• Ability to work independently and as part of a team in a fast-paced environment.
• Experience with SQL and database management is a plus.

• Develop, implement, and validate quantitative models for market risk, credit risk, operational risk, and liquidity risk.
• Perform complex statistical analysis and data mining to identify trends, patterns, and anomalies in financial data.
• Conduct backtesting and stress testing of models to ensure their accuracy and robustness.
• Assist in the development of methodologies for risk measurement, aggregation, and reporting.
• Collaborate with business lines, IT, and compliance teams to ensure effective model deployment and integration.
• Prepare detailed documentation for model development, validation, and implementation processes, ensuring compliance with regulatory requirements (e.g., Basel III, CCAR).
• Stay abreast of the latest developments in quantitative finance, risk management, and regulatory guidelines.
• Contribute to strategic initiatives related to risk appetite, capital planning, and stress testing.
• Mentor junior analysts and provide technical guidance on quantitative methods.
• Communicate complex quantitative concepts and results to non-technical stakeholders.

• Master's degree or Ph.D. in a quantitative field such as Mathematics, Statistics, Physics, Economics, or Financial Engineering.
• Minimum of 7 years of experience in quantitative analysis, risk management, or financial modeling within the banking or financial services industry.
• Strong proficiency in statistical modeling, econometrics, and numerical methods.
• Expertise in programming languages such as Python, R, C++, or similar for quantitative analysis.
• In-depth knowledge of financial markets, instruments, and risk management principles.
• Experience with regulatory frameworks and their impact on quantitative modeling.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication and presentation skills, with the ability to explain complex technical concepts.
• Ability to work independently and collaboratively in a hybrid work environment.

• Conduct comprehensive financial risk assessments and analyses.
• Develop and implement effective risk management strategies and policies.
• Monitor and report on financial exposures and market trends.
• Perform financial modeling, scenario analysis, and stress testing.
• Identify potential financial risks and recommend mitigation plans.
• Collaborate with internal departments to ensure integrated risk management.
• Ensure compliance with relevant financial regulations and industry best practices.
• Prepare detailed risk reports and presentations for senior management.
• Contribute to the development and enhancement of risk management frameworks.
• Stay abreast of economic conditions and their potential impact on financial risks.

• Bachelor's degree in Finance, Economics, Accounting, or a related quantitative field.
• 5+ years of progressive experience in financial analysis, with a focus on risk management.
• Strong understanding of financial markets, instruments, and risk methodologies.
• Proficiency in financial modeling, data analysis, and reporting tools (e.g., Excel, SQL, Python).
• Knowledge of regulatory requirements relevant to the banking and finance industry.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication and presentation skills, with the ability to convey complex information clearly.
• Ability to work independently and manage multiple priorities effectively.
• CFA or FRM certification is a significant plus.
• Proven track record of delivering high-quality financial analysis.

• Develop, implement, and maintain quantitative models for credit risk, market risk, operational risk, and liquidity risk.
• Perform statistical analysis, data mining, and empirical research to support model development and validation.
• Validate existing models to ensure their accuracy, performance, and compliance with regulatory standards.
• Develop and implement strategies for stress testing and scenario analysis.
• Build robust back-testing frameworks to evaluate model performance over time.
• Collaborate with business units to understand their risk management needs and provide quantitative solutions.
• Document model methodologies, assumptions, and limitations clearly and comprehensively.
• Present complex quantitative findings and recommendations to senior management and regulatory bodies.
• Stay current with advancements in quantitative finance, statistical methodologies, and regulatory changes.
• Mentor junior quantitative analysts and contribute to the team's technical expertise.

• Master's degree or Ph.D. in a highly quantitative field such as Mathematics, Statistics, Economics, Physics, or Financial Engineering.
• 5+ years of experience in quantitative analysis, financial modeling, or risk management within the financial services industry.
• Expertise in statistical modeling techniques, time series analysis, econometrics, and machine learning algorithms.
• Proficiency in programming languages like Python, R, C++, or similar for data analysis and model development.
• Strong understanding of financial markets, instruments, and risk management principles.
• Experience with regulatory requirements in the banking sector (e.g., Basel Accords, Dodd-Frank).
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong written and verbal communication skills, with the ability to explain complex concepts effectively.
• Ability to work independently, manage multiple projects, and deliver high-quality results in a remote environment.

• Master's or Ph.D. in a quantitative field such as Mathematics, Statistics, Economics, Physics, or Financial Engineering.
• 7+ years of experience in quantitative analysis, financial modeling, or risk management within the financial services industry.
• Proven expertise in developing and validating statistical and machine learning models for risk assessment (credit risk, market risk, operational risk).
• Proficiency in programming languages such as Python, R, C++, or similar.
• Strong understanding of financial markets, instruments, and regulatory frameworks (e.g., Basel III, CCAR).
• Excellent analytical, problem-solving, and critical thinking skills.
• Demonstrated leadership abilities and experience mentoring junior analysts.
• Exceptional communication and presentation skills, with the ability to convey complex concepts clearly.
• Experience working effectively in a remote, collaborative environment.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Business Risk and Controls Advisor Senior, you will perform control testing, testing for efficiency of design, and doing a detailed analysis of design controls from an operating efficiency viewpoint. You will partner with the business and conduct walk throughs with varying business divisions. You will build strong relationships with leadership and control owners.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.

Relocation assistance is not available for this position.

What you'll do:

• Lead and drive solutions for stronger controls, and in support of risk and/or regulatory compliance related initiatives which may include oversight of procedures/process, accurate regulatory reporting and filing, document governance, Risk Control Self-Assessments, procedure governance, control design, new product controls, Company or Staff Agencies Third Party Governance, or quality governance.

• Perform ongoing supervision and oversight of business controls and shares knowledge with team members to evaluate the effectiveness of established business controls.

• Responsible for risk data analysis, report preparation and trend analysis, using business intelligence tools.

• Anticipate business needs and proactively seeks opportunities to improve and strengthen the control environment through actionable insights.

• Assist with translating control deficiencies into action plans and provides recommendations to enhance governance practices in alignment with risk and compliance frameworks.

• Partner with customers to drive improvement efforts to correct or prevent unfavorable trends and assess the impacts.

• Lead project team through concept, planning, execution, and implementation phases for effective and timely Risk remediation.

• Advise senior management on the status of their control environment related to Risk identification and control weaknesses. Identifies critical areas to monitor and raise issues and findings to appropriate partners.

• Develop and maintain processes, procedures and tools for handling exception alerts as they occur, including monitoring of resulting exception cases.

• Provide control oversight to ensure compliance with laws and regulations.

• Serve as a primary resource to team members.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with policies and procedures.

What you have:

• Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• Minimum 6 years' experience supporting risk-related, compliance related, or business control design activities; OR 6 years' experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 4 years' experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative field, and 2 years' experience supporting risk-related, and/or compliance-related, or business control design activities.

• Knowledge of federal laws, rules, regulations, and applicable guidance to area supported for example: OCC Heightened Standards, BSA/AML, REG E, UDAAP/UDAP, TILA/REG Z, SCRA, FCRA, MLA.

What sets you apart:

• Experience with assessing control designs and control testing

• Experience with Banking Compliance and Operational Risk activities within Financial Crimes (Fraud, Disputes, AML)

• Strong critical thinking, organizational and communication skills with ability to work cross collaboratively and functionally

• Professional designations in Compliance or Operational Risk Management (ex. CRCM, CIA, CAMs, CFE or other related certifications)

• Experience providing training to new and/or junior staff

Compensation range: The salary range for this position is: $103,450.00 - $197,730.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week . The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am (MDT) to 9:00 pm (MDT) . These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment . We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members.

We are currently seeking dedicated professionals to work in our Colorado Springs office located at 1855 Telstar Dr, Colorado Spring, CO 80920, for future insurance sales and customer service opportunities in 2025 . As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security.

What you'll do:

• Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members.

• Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.

• Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs.

• Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.

• Maintain required Property & Casualty license and state registrations.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Up to 1 year needs based sales and/or customer service experience in insurance, financial services and/or relevant direct customer service.

• High School Diploma or GED equivalent

• Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products

• Ability to prioritize and multi-task, while navigating through multiple business applications

• Ability to apply knowledge and understanding of insurance regulatory and compliance requirements

• Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring

What sets you apart:

• 1 year of customer contact experience in a needs-based sales environment

• 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face

• US military experience through military service or a military spouse/domestic partner

Training Schedule: Monday - Friday

8hr shift within the hours of 8:00am – 6:00pm

USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members.

Work Schedule:

All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.

Salary: The hiring range for this position is: $46,400.00 - $48,900.00

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing.

Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.

Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

For new hires starting in August, September, October , November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.

We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office . This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.

As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.

What you'll do:

• Facilitate the member experience by answering phone calls, emails, and other requests from members.
• Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
• Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
• Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
• Maintain required Property & Casualty (P&C) licenses and state registrations.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or GED equivalent
• Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed
• 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience
• Ability to prioritize and multi-task, including navigating through multiple business applications

What sets you apart:

• US military experience through military service or a military spouse/domestic partner
• Prior experience in a fast-paced contact center environment

Compensation range: The hiring range for this position is: $6,370 - 50,300.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.