360 Venue Assistant jobs in the United States

• Oversee all aspects of venue operations for assigned sports properties, including event management, staffing, security, maintenance, and guest services.
• Develop and implement operational plans and standard operating procedures (SOPs) to ensure efficient and safe event execution.
• Manage event budgets, controlling costs and maximizing revenue opportunities.
• Lead and mentor venue operations staff, providing guidance, training, and performance evaluations.
• Collaborate with event promoters, sports teams, and internal stakeholders to ensure successful event delivery.
• Ensure compliance with all health, safety, and security regulations and industry best practices.
• Oversee the management of concessions, ticketing, and merchandising operations to enhance fan experience and profitability.
• Develop and maintain strong relationships with third-party vendors and service providers.
• Implement innovative solutions to improve operational efficiency and guest satisfaction.
• Conduct regular inspections of venue facilities to ensure they are well-maintained and meet high standards.
• Manage incident response protocols and ensure swift resolution of any operational issues.
• Analyze operational data and performance metrics to identify trends and implement improvements.
• Contribute to strategic planning for venue development and enhancement projects.

• Bachelor's degree in Sports Management, Business Administration, Hospitality Management, or a related field.
• 7+ years of experience in sports venue operations management, with progressive responsibility.
• Demonstrated experience in managing large-scale sporting events and concerts.
• Strong understanding of venue operations, including safety, security, crowd management, and guest services.
• Proven leadership and team management skills.
• Excellent financial acumen, including budgeting and cost control experience.
• Proficiency in venue management software and operational planning tools.
• Exceptional communication, interpersonal, and problem-solving abilities.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Knowledge of ADA compliance and other relevant venue regulations.

Job Summary:

Who are we?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.

As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit .

Who are you?

Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.

That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

The Role:

The Venue Operations Crew is responsible for the overall management of all maintenance and cleaning functions in the venue to ensure a clean, safe, and orderly experience for the guest.

Job Functions:

• Conduct inspections of all venue areas, prior to opening to ensure cleanliness of areas

• Diagnose problems, replace or repair parts, test and make adjustments.

• Use regular preventive maintenance on machines, equipment and venue facilities.

• Knowledge of plumbing maintenance and carpentry functions.

• Perform landscaping functions of the facility.

• Use a variety of hand and power tools, electric meters and material handling equipment in performing duties.

• Comply with safety regulations and keep work areas neat and orderly, clean equipment and assist with other cleaning duties as assigned.

• Provide emergency/unscheduled repairs of production equipment during production and perform scheduled maintenance repairs of production equipment during machine service.

• Maintains adequate supplies and inventory of equipment

• Any other task as assigned by the Operations Manager

Qualifications:

· High School Diploma or equivalent

· Attention to detail, quality and accuracy

· Cash handling skills

· Strong relationship building and communication skills

· Ability to work independently

· Excellent verbal and written communication skills

· Position requires constant walking, climbing stairs, lifting and carrying 50 lbs + and occasional sitting.

If the above description sounds like you and fits your background, apply online to join the Live Nation Entertainment team today at: .

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES, the preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified people available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Join to apply for the Director for Performance and Venue Operations role at New England Conservatory of Music

Join to apply for the Director for Performance and Venue Operations role at New England Conservatory of Music

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This range is provided by New England Conservatory of Music. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

$90,000.00/yr - $5,000.00/yr

The New England Conservatory, an independent not-for-profit institution, is recognized internationally as a leader among music schools, educating and training musicians of all ages from around the world. With music students representing more than 40 countries, NEC cultivates a diverse, dynamic community for students, providing them with performance opportunities and high-caliber training by 225 internationally esteemed artist-teachers and scholars. NEC pushes the boundaries of making and teaching music through college-level musical training in classical, jazz, and Contemporary Improvisation. It offers unique interdisciplinary programs such as Entrepreneurial Musicianship and Community Performances & Partnerships that empower students to create their own musical opportunities. As part of NEC's mission to make lifelong music education available to everyone, the Preparatory School and School of Continuing Education delivers training and performance opportunities for children, pre-college students, and adults.

Job Summary

The Director, Production & Venue Operations is an execution-focused and results-driven leader who oversees all performance-, event-, and venue-related services at NEC, facilitating the safe, efficient, and mission-focused use of all performance venues, rehearsal facilities, and other spaces. The Director supervises the Production and Venue Operations departments and their staff, which includes Production, Front of House/Box Office, Scheduling, and Rentals, and collaborates with internal and external stakeholders to ensure consistently high production values and exceptional customer service for all events at NEC. The Director serves as a primary liaison between NEC and institutional partners, strengthening collaboration and space utilization for the NECs faculty and students, while meeting revenue goals for the Conservatorys rentals program. Coordinating with Facilities and Capital Planning, the Director also facilitates the purchase, management, repair, and upgrading of all FOH and BOH related technology and equipment.

Essential Functions

• Work with the Dean & Chief Artistic Officer and various NEC departments in developing the strategic use of all NEC facilities for the benefit of the institutions mission and goals, including revenue and recruitment goals.
• Maintain and improve operational processes and protocols, staffing organization, and facilities scheduling within the Production and Venue Operations departments to efficiently support a high volume of performance and institutional events in multiple spaces, including concert venues.
• Supervise Performance Production, Front of House/Box Office, Scheduling, and Rentals staff, including the direct supervision of four departmental managers.
• Negotiate all rental contracts for rental and partnership programs across practice rooms, classrooms, performance halls and residence halls, while owning, developing and fostering relationships across NECs non-academic revenue driving portfolio to meet and exceed yearly goals.
• Serve as the lead liaison between faculty and Production and Venue Operations staff in supporting their performances, while maintaining policies and procedures; includes the management of all scheduling systems.
• Develop and maintain policy and procedures for all event and venue activities as they relate to Performance Production, Box Office/Front of House, Rentals and Scheduling.
• Oversee the Box Office/FOH staffs development and training of the Front-of-House staff on customer service and all event safety procedures to ensure that all NEC event patrons have a positive and safe experience.
• Serve as a liaison to Facilities and Campus Safety on all life safety and emergency related matters.
• Collaborate with relevant departments to develop and maintain a Performance Facilities and Equipment Strategic Plan, assessing the current state of all NEC performance-related facilities and equipment, including the instrument collection, and create a long-range strategy for acquisition, repair, and facility upgrades.
• Promotes a healthy equitable learning environment for students and faculty, enjoyable concert experiences for audiences, and best-in-class service for rental clients.
• Manage and maintain all Production and Venue Operations departmental budgets, and ensure that the rentals of NEC facilities meet the institutions revenue forecasts and goals.
• Oversee event services offered to rental and partner clients including collaborating with Recording and Performance Technology Service (RPTS), Performance Production, Box Office/FOH, Facilities and Security to establish and implement work rules and pricing to support the work outside licensees, while creating a revenue path for NEC.
• Other duties as assigned and deemed necessary to support the mission of New England Conservatory.
  
  

• Dedication to NECs mission of educating exceptional musicians who desire to have a positive impact in the world through music
• Minimum of five years' experience in production and venue operations at an arts or entertainment venue or presenter, symphony orchestra, opera or dance company, producing theater, conservatory, or other arts-focused higher education institution
• Proven ability to create and maintain operational systems for venues and other facilities with an extremely high degree of utilization
• Proven ability to lead, manage, and mentor a team
• Technical systems management, including campus calendaring
• Fluency in music and music production; familiarity with conservatory education
• Positive, communicative, and transparent leadership style.
• Service-oriented focus and ability to manage a high volume of events and competing priorities
• Experience managing institutional budgeting.
• Keen problem solving skills
• Masters degree in technical theater, design, music production, or related field preferred
• A working understanding of music, music technology, and concert instruments
• Exceptional judgment, discretion, and integrity when working with students in an educational environment
• Commitment to NECs values of community and belonging
  
  

• Seniority level Director

• Employment type Full-time

• Job function Research, Analyst, and Information Technology
• Industries Higher Education

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Spiegelworld creates genre-defying live entertainment destinations, combining smash-hit shows with one-of-a-kind cocktail and dining experiences, powered by the world's most talented artists and artisans and devoured by savvy, seen-it-all adult audiences.Founded in 2006, Spiegelworld is a community of 700+ organizers, agitators, dreamers, doers, insiders, outsiders and iconoclasts of every flavor, on a mission to make the world a more art-filled, inspired and playful place, one unforgettable memory at a time.About the RoleSpiegelworld is looking for an Assistant Ticketing & Venue Manager to join our team at The Hook within Caesars in Atlantic City. It is the primary responsibility of this position to oversee the daily operations of the Ticketing and Front of House Operations Departments to ensure guest service and sales standards are met. This position reports directly to the Ticketing and Venue Manager. This is a full time position in Atlantic City that pays $65,000/year. What You'll DoCreate a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction.Actively engage in our antiracist commitment and internal practices by participating in offered learnings, engaging in conversations around Equity, Diversity, Inclusion, and Accessibility, and helping us maintain a safe and welcoming workspace.Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction.Assist in the assigned operational functions within the department consistent with the strategic plan and vision for the department.Manage daily inventory to effectively sell out the show performances.Assist the Ticketing Manager in maintaining front of house ushers and box office agents schedules to ensure departmental budget efficiency and effective ticketing operations.Assist in maintaining employee records and payroll information.Maintain team member schedules to ensure departmental budget efficiency and effective Ticketing and Front of House operations.Create and maintain department specific forms, spreadsheets and reports.Oversee the assigned operational functions within the department consistent with the strategic plan and vision for the departments.Must be able to address stressful situations with employees/promoters/clients/guests with dignity and the utmost tact and politeness.In accordance with the Manager, develop new and analyze existing procedures to improve guest service and ticket sales.Provide all direct reports, including Supervisors with the tools needed to be distinctive, pertaining to superior customer service for both internal and external guests.Effectively develop and mentor hourly and salary employees to ensure departmental standards and goals are understood and met. Work closely with other departments and vendors to ensure a seamless and positive guest experience.Ensuring that the venue and facilities are clean and organized.Managing any private events inside the venue.Supervising all staff including ticket agents, ushers, and supervisors.Scheduling and coordinating cleaning and security for the venue.Supervising the operations of events and tending to any incidents or queries.Perform all duties as deemed necessary for the success of the department.Other duties as assigned by your manager. All duties are to be performed in accordance with departmental and Spiegelworld policies, practices, and procedures.What You BringA minimum of three (3) years AND at least one (1) year in a supervisor role in Front of House or Ticketing operations is required. Ideal candidates will have worked directly in the entertainment or performing arts industries.Earned a High School diploma or equivalent.Ability to effectively communicate in English, both written and verbal.Proficient at Microsoft Word and Excel. Experience with AXS or Archtics, is a plusMust be self-starter and able to work in a hectic fast-paced environment, while maintaining a professional, courteous demeanor.Strong work ethic with flexibility to work nights, weekends, and holidays.Ability to work independently and as part of a team.Effectively assist with a wide variety of personalities and situations requiring diplomacy, tact, friendliness, poise and firmness.Display an understanding of, sensitivity to, and appreciation for the diverse ethnic, socio-economic, disability, and genders of guests and co-workers.Maintain a professional, neat and well-groomed appearance, adhering to SPW uniform and appearance guidelines.Comfortable improvising in the moment as part of the guest experience.Ability to work evenings, weekends, and holidays as scheduled/needed.Successful background check clearance prior to hireMust have valid work authorization for the US.Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work is performed in a high volume professional food service and theater environment.Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate to high.Ability to stand and walk for long periods of timeCan lift up to 35 lbsAble to type on a keyboard and remain standing before a computer monitor for extended periods of time.What We Offer Spiegelworld is proud to offer a comprehensive compensation and benefits package to our eligible full time and part time employees that is designed to elevate your experience.We prioritize your well-being with 100% employer-paid health coverageGenerous vacation and paid time off, including holidaysFuel your growth with professional development fundingEmbrace the chance to make a difference through paid time off for community serviceSecure your future with a 401k and matching contributionEnjoy employee discounts on diverse goods and servicesIDEAAll Spiegelworld employees participate in deepening the organization's commitment to becoming an inclusive and accessible organization by participation in IDEA. Standing for Inclusion, Diversity, Equity, & Accessibility, the Spiegelworld IDEA program is an internal culture program that serves as the foundation of our lifelong commitment to antiracism within our company and the greater entertainment and hospitality circles we participate in. Each employee is responsible for conducting their work in an equitable manner and our staff works together to continue to learn about anti-racism, practice harm prevention, and support the greater communities we work in.Please visit our website to learn more about our Statement of Inclusivity and Commitment to Anti Racism.Hiring JourneyCommunity and collaboration are integral to the work we do and worlds we create at Spiegelworld. When filling new positions in our organization we feel it is so important to make sure the fit, for both you and us, is just right. While our goal is always to fill positions in a timely manner, we prioritize taking the time to truly get to know prospective candidates. The hiring timeline varies from role to role but can take anywhere from 2 weeks to several months. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description

Acting Assistant Venue and Catering Manager

Open Recruitment - Walk-ins are welcome

Friday: 1:00pm - 6:00pm

Monday: 5:00pm - 7:00pm

Ask to see the Venue Manager

Billy Beez is the ultimate indoor play park for kids and kids-at-heart! Our 22,291*sq. ft. play parks offer a variety of features and activities. From slides to sports courts, tunnels to towers, ball blasters to bouncy trampolines, adventure is always right around the corner at Billy Beez.

As Acting Assistant Venue and Catering Manager , you’ll work closely with the Venue Manager and Area Manager and be responsible for effectively leading and managing the operational aspects of the park - including all birthday / group events and the onsite Honey Cafe - in line with our Mission Statement,

· Safe, Secure, Clean and Fun environment for All Ages

Key responsibilities:

· Operational Compliance: Ensuring that all actions and decisions are in compliance with Billy Beez’s Standard Operating Procedure, Employee Handbook and Mission Statement.

· Guest Experience: Delivering consistent and brand standard customer experience through correct execution of the Brand’s cleanliness, security, and safety related programs, procedures and policies.

· Team Leadership: Evaluates team members’ knowledge, educates them on work related policies and procedures

· Events: Organizing and executing all birthday parties, group events from stock management through party planning and direct client relations to execution.

· Cafe: Managing the day to day operational aspect of the Cafe and ensuring that the department meets regulatory and company standards including: hygiene, safety, stock control, food quality and client experience.

· Sales: Analyzing business results with the Venue Manager and working with the team to implement effective revenue strategies.

· Direct Reports: Overseeing all Billy Beez employees with direct department responsibilities over the Party Hosts and Café Associates.

Job Requirements:

· Experience in supervisory or Assistant Manager level position

· Experience in staff recruitment, training and performance management

· Experience in operational compliance management

· Experience in customer service management

· Certification in hospitality or culinary management is a plus

· Must be 18 years of age or older

Availability Requirements:

· Must have open availability

· Must be able to work during weekends and holidays

· Shifts are assigned as per business need

• Oversee all daily operations of the entertainment venue, ensuring smooth and efficient execution of events.
• Develop and implement operational policies and procedures to enhance service quality and safety.
• Manage budgets, control costs, and identify opportunities for revenue enhancement.
• Lead, train, and motivate a team of operational staff, including supervisors and front-line employees.
• Ensure compliance with all health, safety, and security regulations.
• Manage vendor contracts and relationships, ensuring quality service delivery.
• Oversee facility maintenance, upkeep, and capital improvement projects.
• Collaborate with event producers and promoters to ensure successful event execution.
• Resolve operational issues and customer complaints promptly and effectively.

• Manage and direct all aspects of venue operations, including front-of-house, back-of-house, technical services, and security.
• Develop and implement operational policies and procedures to ensure safety, efficiency, and compliance.
• Oversee staff scheduling, training, performance management, and development for operational teams.
• Manage vendor relationships and contracts for services such as catering, cleaning, and technical equipment.
• Control operational budgets, monitor expenses, and identify cost-saving opportunities.
• Ensure exceptional guest service delivery and address any guest concerns promptly and effectively.
• Coordinate with event promoters, artists, and production teams to ensure successful event execution.
• Oversee facility maintenance, repairs, and capital improvement projects.
• Implement and maintain rigorous health and safety standards throughout the venue.
• Analyze operational performance data and implement improvements to enhance efficiency and profitability.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of progressive experience in operations management, preferably within the entertainment, hospitality, or venue management industry.
• Demonstrated ability to manage large teams and complex operational environments.
• Strong knowledge of event production, logistics, safety protocols, and regulatory requirements.
• Excellent leadership, communication, and interpersonal skills.
• Financial acumen with experience in budgeting and cost control.
• Problem-solving skills and the ability to make sound decisions under pressure.
• Proficiency in venue management software and standard office applications.

Join Our Event Team Make an Impact & Have Fun!

Looking for a job thats exciting, social, and meaningful?

Were hiringoutgoing, self-motivated individualsto join ourEvent Team! No experience? No problem! We provide hands-on training to help you developnew skills, build confidence, and grow as a leaderall while making a real impact in the community.

• Interact with the public at fundraising events
• Help set up & break down event materials
• Build relationships & boost brand awareness
• Work as a team to reach performance goals
• Keep things fun, professional, and impactful

• Friendly & outgoing personality
• Passion for helping others
• Strong communication & people skills
• Organized, adaptable, and team-oriented
• Ready to thrive in a fast-paced environment