1,568 Venue Operations jobs in the United States
Event & Venue Operations Manager
Posted 2 days ago
Job Viewed
Job Description
Responsibilities:
- Manage and coordinate all operational aspects of diverse events held at the venue.
- Develop and maintain strong relationships with clients, vendors, and internal stakeholders.
- Oversee venue setup and teardown, ensuring readiness for each event.
- Manage staffing schedules for event operations, including security, catering, and technical support.
- Ensure all events comply with health, safety, and security regulations.
- Develop and manage event budgets, tracking expenses and identifying cost-saving opportunities.
- Troubleshoot and resolve operational issues that arise before, during, and after events.
- Conduct post-event evaluations to identify areas for improvement and gather client feedback.
- Stay abreast of industry trends and best practices in event management and venue operations.
- Collaborate with marketing and sales teams to promote venue services and attract new business.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, Event Management, or a related field.
- Minimum of 4 years of experience in event management, venue operations, or a related hospitality role.
- Demonstrated experience in managing complex events and large-scale operations.
- Strong understanding of budgeting, contract negotiation, and vendor management.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work under pressure and adapt to changing priorities.
- Proficiency in event management software and Microsoft Office Suite.
- Knowledge of safety and security protocols for public venues.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
- Creative problem-solving abilities and a customer-centric approach.
Director of Sports Venue Operations
Posted 7 days ago
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Job Description
Event Planning
Posted 5 days ago
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Job Description
Event Planner Job Description
Position Title: Event Planner
Overview: The Event Planner organizes and executes events such as weddings corporate functions and community gatherings ensuring memorable experiences. This role involves coordinating logistics managing budgets and delivering client visions on time.
Key Responsibilities: Client Consultation Meet clients to understand event goals themes and budgets. Event Coordination Plan and manage all event aspects including venues catering decor and entertainment. Vendor Management Source negotiate with and oversee vendors like florists photographers and caterers. Budget Oversight Develop and monitor event budgets ensuring cost efficiency. Timeline Creation Build detailed schedules to ensure smooth event execution. Problem Solving Address unexpected issues during planning or events to maintain quality. Marketing Support Assist with event promotion including social media and invitations. Post Event Tasks Conduct follow ups gather feedback and finalize vendor payments.
Qualifications: Bachelors degree in hospitality event management or related field preferred. Proven experience in event planning or coordination. Strong organizational and multitasking skills. Excellent communication and negotiation abilities. Ability to work under pressure and meet tight deadlines. Proficiency in event management software and Microsoft Office.
Work Environment: Dynamic settings including offices venues and remote locations. Requires flexibility for evenings weekends and travel.
Salary: Competitive based on experience benefits include health insurance paid leave and professional development.
Company Details
Event Planning Coordinator
Posted 1 day ago
Job Viewed
Job Description
Join the prestigious team at the award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club as an Event Planning Coordinator ! This is a fantastic opportunity for individuals passionate about creating exceptional guest experiences.
Set against the stunning backdrop of Dana Point in California, our resort spans 175 acres on a breathtaking seaside bluff and features over 400 luxurious rooms along with 115,000 square feet of versatile indoor and outdoor meeting space. With 8 unique food and beverage outlets, including 4 exquisite restaurants, a beach club, lounge, and marketplace, this venue is perfect for hosting memorable events.
What You’ll Do:
- Support and assist Catering & Event Managers with various tasks to ensure top-notch service delivery.
- Organize and prioritize your responsibilities, developing clear plans and goals.
- Communicate effectively with internal and external clients via phone, email, and in-person interactions.
- Manage all aspects of event logistics including inputting information into booking systems, coordinating guest arrangements, and organizing site visits.
- Create and share essential documents like BEOs, group resumes, post-event reports, menus, and floor plans.
- Collaborate with affiliate groups to enhance event offerings.
- Provide exceptional service and meet client expectations by understanding their needs.
- Analyze issues and make informed decisions to provide optimal solutions for guests.
- Attend customer site inspections and assist during the sales process as needed.
- Maintain regular attendance and fulfill other duties based on business needs.
What We're Looking For:
- A minimum of one year of experience in guest contact or customer service roles.
While knowledge of hotel property management systems (Delphi.fdc) is beneficial, enthusiasm and a passion for hospitality are essential!
Why Work for Us? At Hilton, we believe in the power of our team members to deliver remarkable hospitality experiences every day. Enjoy a supportive and inclusive workplace culture that emphasizes personal and professional growth. Our comprehensive benefits package includes:
- Access to pay when you need it through DailyPay.
- Medical insurance coverage for you and your family.
- Mental health resources.
- Generous paid time off (PTO).
- Special discounts through the Go Hilton travel program.
- Supportive parental leave and matching 401(k).
- Employee stock purchase program at a 15% discount.
- Educational credentials, career growth opportunities, and recognition programs.
Join us in creating unforgettable experiences at Waldorf Astoria Monarch Beach Resort & Club!
Event Planning Specialist
Posted 2 days ago
Job Viewed
Job Description
Job DescriptionJob Description
Event Planning Specialist
Location: New York, NY
Employment Type: On-Call (hours scheduled as needed; no guaranteed minimum hours per week).
Position Summary
We are seeking a proactive and detail-oriented Event Planning Specialist to support the execution of key brand initiatives and events. This role will assist with planning, coordination, and on-site execution of events, as well as vendor sourcing and cross-departmental collaboration. The ideal candidate is organized, resourceful, and eager to learn, with prior experience in event planning, influencer collaboration, or vendor management.
Key Responsibilities
- Assist with the execution of major brand events, including coordination of materials, venue setup, photographer liaison, and delivery of post-event assets.
- Support brand marketing initiatives by exploring and developing event opportunities in collaboration with stylists, Broadway, Hollywood, and other cultural resources.
- Source, evaluate, and conduct initial outreach to vendors based on departmental needs.
- Support the influencer marketing team with talent outreach and the social media team with KOC (Key Opinion Consumer) engagement and management.
- Provide general assistance with other tasks as assigned by the supervisor.
Qualifications
- Experience in event planning, event execution, influencer relations, or vendor management .
- Strong organizational and coordination skills, with attention to detail.
- Positive, reliable, and adaptable work attitude, with strong learning ability.
- Stable work commitment and ability to handle multiple projects simultaneously.
- Must hold valid local work authorization/visa.
Skills
- Familiarity with fashion, entertainment, or lifestyle industries.
- Strong interpersonal and communication skills.
- Ability to work cross-functionally with marketing, creative, and operations teams.
Event Planning Assistant
Posted 2 days ago
Job Viewed
Job Description
Company Description:
SelfSoulLiberate is a non-profit organization dedicated to achieving health equity and reducing stigma surrounding mental health in under-resourced communities. Our mission is to provide educational resources, develop sustainable wellness frameworks, and make care more accessible.
Role Description:
We are seeking a proactive and organized Event Planning Assistant to join our team on a volunteer basis. This remote role is perfect for enthusiastic individuals who want to gain hands-on experience in event coordination while contributing to a meaningful cause. You'll play a key role in supporting the planning and execution of various events that promote our mission.
Key Responsibilities:
- Assist in the research and selection of event venues, vendors, and suppliers.
- Help manage event logistics, including scheduling, material preparation, and attendee registration.
- Support the creation and distribution of promotional materials for events.
- Coordinate with internal teams and external partners to ensure smooth event operations.
- Assist in on-the-day event support, which may include virtual or in-person tasks depending on the event type.
- Maintain organized records of event details, budgets, and participant information.
- Contribute to post-event evaluations and reporting.
Qualifications:
- Strong organizational and time management skills with attention to detail.
- Excellent communication and interpersonal abilities.
- Ability to work independently and as part of a collaborative team.
- Proficiency in Microsoft Outlook and other Microsoft Office Suite applications (e.g., Word, Excel, PowerPoint), as well as Google Workspace (e.g., Docs, Sheets, Slides).
- Prior experience in event planning, coordination, or a related field is a plus, but not required.
- Volunteers should be available to work within a U.S. time zone for effective collaboration.
Event Planning Manager
Posted 2 days ago
Job Viewed
Job Description
Description:
Whether traveling for business or pleasure, Hyatt Regency McCormick Place has everything you’ll need under one hotel roof with over 1258 guest rooms, 53 suites and 13,000 sq. ft. of meeting space. In addition, our conference center boasts nearly 30,000 sq. ft. of meeting space. You will rest comfortably in spacious rooms and suites. Enjoy international cuisine at Third Star, ramen bowls at Sixes & Eights or meet for drinks at ARC Bar. Relax in our indoor pool and reenergize in the 24-hour StayFit™ Gym. If you are hosting a meeting or event, our hotel gives you direct access to more than 2.8 million square feet of space at the country’s largest convention center.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be a key member of Hyatt Hotels; a company that continuously earns a spot on Fortune’s 100 Best Companies to Work For year after year!
The Event Planning Manager is an experienced professional responsible for planning and executing events, reporting directly to the Director of Events. The Event Planning Manager should have planning experience that includes, but is not limited to, menu planning, agenda development, event coordination, and effective communication with hotel associates. Additionally, the Event Planning Manager would be responsible for on-site coordination and the wrap-up of each event. This person should be forward-thinking and can anticipate opportunities as needed. They would need to maintain strong customer relationships and work closely with support staff. This Manager would service large market events staring at 250 rooms and beyond. Hybrid opportunities are available and discussed during the recruitment phase.
Responsibilities
-
Serve as the primary contact for clients coordinating mid-size to large, complex group events including meetings, conferences, galas, and trade shows.
-
Manage all aspects of the event planning lifecycle: from initial detailing, menu planning, and floor plans, to execution and post-event follow-up.
-
Partner with Event Sales, Operations, and Culinary teams to ensure seamless service delivery and a consistent guest experience.
-
Coordinate logistics including AV needs, room setups, F&B requirements, timelines, and billing.
-
Maintain detailed and organized Event Orders (EOs), diagrams, and communications for internal teams.
-
Lead pre-event meetings with clients and internal teams; conduct site visits and client planning meetings as needed.
-
Foster strong relationships with clients to encourage repeat business and positive word-of-mouth.
-
Monitor group revenues, labor costs, and up-sell opportunities to maximize profitability.
-
Ensure events are executed in compliance with Hyatt brand standards and property SOPs.
-
Represent the hotel at industry events and networking functions as required.
Salary: Salary range for this position is $60,100 - $73,600 . Actual pay will be commensurate with experience.
In today’s job market, you may be asking, “Why Hyatt?” Here’s why:
We are evolving the future of the hospitality industry
Hyatt is a global leader in the hospitality industry connecting the world through care. We provide more human, more authentic and more meaningful experiences to our colleagues and guests in our hotel locations spanning across 69 countries. As people who care, we believe in making a positive impact and providing resources so our people can be their best. Because when our people are at their best, we can provide the best experiences for our guests.
We're opening doors for all
No matter what career stage you're in, you'll find a home here at Hyatt. Each day is an opportunity to chart your own journey, go after new opportunities and discover a career you never knew existed. That's because we understand the importance of opening doors and expanding horizons while supporting you in your personal and professional development.
“Care Connects Us” is our guiding principle
It’s the belief that it all starts with people who care. We see it in the way we treat each other and our guests. It's our superpower. It’s how we create a culture of warmth, empathy and respect that results in more genuine connections and creating inclusive environments, together.
We need your curiosity. We need your innovative spirit. And we need your authentic self.
There is always a space for you here, and we take pride in empowering you to turn trips into journeys, encounters into experiences and jobs into careers. Hospitality is more than just a job – it's a career for people who care. People like you. People like us.
What you can expect
-
Collaborative and team-driven environment with diverse industry experience and multi-cultural backgrounds
-
Health benefit eligibility at 30 days of employment (FT only)
-
401K with company match – eligible to contribute at 30 days of employment
-
Discounted room nights at over 1,000 Hyatt properties upon hire
-
Free room nights at over 1,000 Hyatt properties at 90 days of employment (FT/PT)
-
Education Assistance/Tuition Reimbursement (FT/PT)
-
complimentary employee parking
-
Access to hotel gym
-
Free meals in colleague cafeteria
-
Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status)
-
Annual performance-based increases
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
This is not your typical career opportunity. This is the Hyatt Touch.
Qualifications:
-
Associate's Degree or higher
-
Minimum 3–5 years of event planning experience in a full-service or convention hotel environment required; large-scale group/convention experience
-
Experience with large market events is a necessity
-
Experience with Union Labor
-
A genuine desire to satisfy the needs of others in a fast-paced environment
-
Refined verbal and written communication skills
-
Must be proficient in general computer knowledge, such as Microsoft Office, and efficient in typing.
-
Candidates should be highly detail-oriented and organized
-
Flexible schedule, some nights, weekends, and Holidays are required.
Primary Location: US-IL-Chicago
Organization: Hyatt Regency McCormick Place
Pay Basis: Yearly
Job Level: Full-time
Job: Catering/Event Planning
Req ID: CHI
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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Event Planning Manager
Posted today
Job Viewed
Job Description
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Event Planning Manager's primary focus is servicing Sale bookings. This position acts as the liaison between Meeting Planners and the hotel staff. Responsibilities include: administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, billing instructions and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events.
**Qualifications:**
+ A true desire to satisfy the needs of others in a fast paced environment
+ Refined verbal and written communication skills
+ A minimum of 1-3 years of hotel event sales/event planning or comparable experience preferred
+ Must be proficient in general computer knowledge
+ Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment
+ Prefer two years hotel experience or completed Event Management trainee program
+ Prefer candidate has completed PSS or equivalent training
**Primary Location:** US-CA-Santa Clara
**Organization:** Hyatt Regency Santa Clara
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Catering/Event Planning
**Req ID:** SAN
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Event Planning Manager

Posted 1 day ago
Job Viewed
Job Description
Whether traveling for business or pleasure, Hyatt Regency McCormick Place has everything you'll need under one hotel roof with over 1258 guest rooms, 53 suites and 13,000 sq. ft. of meeting space. In addition, our conference center boasts nearly 30,000 sq. ft. of meeting space. You will rest comfortably in spacious rooms and suites. Enjoy international cuisine at Third Star, ramen bowls at Sixes & Eights or meet for drinks at ARC Bar. Relax in our indoor pool and reenergize in the 24-hour StayFit Gym. If you are hosting a meeting or event, our hotel gives you direct access to more than 2.8 million square feet of space at the country's largest convention center.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be a key member of Hyatt Hotels; a company that continuously earns a spot on Fortune's 100 Best Companies to Work For year after year!
The Event Planning Manager is an experienced professional responsible for planning and executing events, reporting directly to the Director of Events. The Event Planning Manager should have planning experience that includes, but is not limited to, menu planning, agenda development, event coordination, and effective communication with hotel associates. Additionally, the Event Planning Manager would be responsible for on-site coordination and the wrap-up of each event. This person should be forward-thinking and can anticipate opportunities as needed. They would need to maintain strong customer relationships and work closely with support staff. This Manager would service large market events staring at 250 rooms and beyond. Hybrid opportunities are available and discussed during the recruitment phase.
**Responsibilities**
+ Serve as the primary contact for clients coordinating mid-size to large, complex group events including meetings, conferences, galas, and trade shows.
+ Manage all aspects of the event planning lifecycle: from initial detailing, menu planning, and floor plans, to execution and post-event follow-up.
+ Partner with Event Sales, Operations, and Culinary teams to ensure seamless service delivery and a consistent guest experience.
+ Coordinate logistics including AV needs, room setups, F&B requirements, timelines, and billing.
+ Maintain detailed and organized Event Orders (EOs), diagrams, and communications for internal teams.
+ Lead pre-event meetings with clients and internal teams; conduct site visits and client planning meetings as needed.
+ Foster strong relationships with clients to encourage repeat business and positive word-of-mouth.
+ Monitor group revenues, labor costs, and up-sell opportunities to maximize profitability.
+ Ensure events are executed in compliance with Hyatt brand standards and property SOPs.
+ Represent the hotel at industry events and networking functions as required.
**Salary:** Salary range for this position is **$60,100 - $73,600** . Actual pay will be commensurate with experience.
In today's job market, you may be asking, "Why Hyatt?" Here's why:
**We are evolving the future of the hospitality industry**
Hyatt is a global leader in the hospitality industry connecting the world through care. We provide more human, more authentic and more meaningful experiences to our colleagues and guests in our hotel locations spanning across 69 countries. As people who care, we believe in making a positive impact and providing resources so our people can be their best. Because when our people are at their best, we can provide the best experiences for our guests.
**We're opening doors for all**
No matter what career stage you're in, you'll find a home here at Hyatt. Each day is an opportunity to chart your own journey, go after new opportunities and discover a career you never knew existed. That's because we understand the importance of opening doors and expanding horizons while supporting you in your personal and professional development.
**"Care Connects Us" is our guiding principle**
It's the belief that it all starts with people who care. We see it in the way we treat each other and our guests. It's our superpower. It's how we create a culture of warmth, empathy and respect that results in more genuine connections and creating inclusive environments, together.
**We need your curiosity. We need your innovative spirit. And we need your authentic self.**
There is always a space for you here, and we take pride in empowering you to turn trips into journeys, encounters into experiences and jobs into careers. Hospitality is more than just a job - it's a career for people who care. People like you. People like us.
**What you can expect**
+ Collaborative and team-driven environment with diverse industry experience and multi-cultural backgrounds
+ Health benefit eligibility at 30 days of employment (FT only)
+ 401K with company match - eligible to contribute at 30 days of employment
+ Discounted room nights at over 1,000 Hyatt properties upon hire
+ Free room nights at over 1,000 Hyatt properties at 90 days of employment (FT/PT)
+ Education Assistance/Tuition Reimbursement (FT/PT)
+ complimentary employee parking
+ Access to hotel gym
+ Free meals in colleague cafeteria
+ Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status)
+ Annual performance-based increases
_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status_
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
**This is not your typical career opportunity. This is the Hyatt Touch.**
**Qualifications:**
+ Associate's Degree or higher
+ Minimum 3-5 years of event planning experience in a full-service or convention hotel environment required; large-scale group/convention experience
+ Experience with large market events is a necessity
+ Experience with Union Labor
+ A genuine desire to satisfy the needs of others in a fast-paced environment
+ Refined verbal and written communication skills
+ Must be proficient in general computer knowledge, such as Microsoft Office, and efficient in typing.
+ Candidates should be highly detail-oriented and organized
+ Flexible schedule, some nights, weekends, and Holidays are required.
**Primary Location:** US-IL-Chicago
**Organization:** Hyatt Regency McCormick Place
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Catering/Event Planning
**Req ID:** CHI
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Event Planning Manager

Posted 1 day ago
Job Viewed
Job Description
As part of **Sage Hospitality Group** , we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Nestled in the majestic Rocky Mountains in Estes Park, Colorado, **The Stanley Hotel** is a landmark of timeless elegance, known for its historic charm, panoramic views, and a legacy that has inspired artists, writers, and adventurers for over a century. From its famed role in American pop culture to its status as a luxury mountain retreat, The Stanley offers guests an unforgettable blend of grandeur and mystery. We're looking for someone who can bring creativity, operational excellence, and a passion for storytelling.
Estes Park is more than a scenic getaway-it's the gateway to Rocky Mountain National Park, offering year-round outdoor adventure, wildlife encounters, and a vibrant arts and culture scene. Working at The Stanley means embracing the spirit of exploration and hospitality in a setting unlike any other.
At Sage Hospitality Group, we aim to "make the ordinary extraordinary," and The Stanley Hotel is no exception. As Assistant General Manager, you'll shape experiences that reflect the rich history and bold future of this remarkable destination. Join us, and help write the next chapter in The Stanley's enduring legacy.
**Job Overview**
Primary focus is on executing all aspects of event planning including meetings, reunions, social functions and catering. Event planning includes all aspects of business coordination from the signing of a group contract forward, for example, direct billing requirements, catering, all event details, VIP needs, amenities, group resumes, rooming lists, registration cards, etc. Approximately 75% of overall time. Other key responsibilities include targeting, capturing and coordinating catering sales. Approximately 25% of overall time. Meets and exceeds revenue goals by developing new catering accounts and planning/coordinating all components of group business in a profitable and win-win selling approach.This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and leads the Events team. Serves as the event planner's primary contact (following turnover) on property and is responsible for his/her experience.
**Responsibilities**
+ Achieves a minimum a 90% of productivity goals and 100% of activity goals, as established by management.
+ Coordination of all group business as developed by the sales manager. Contact and appropriately follow-up on all signed/contracted business within 5 working days. Determination and coordination of all event planning needs.
+ Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to the clients "expectations plus one."
+ Direct Sales: Targets appointment-oriented sales calls to ensure a successful catering direct sales effort, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state driver's license in order to make outside sales calls.
* Key Account Management: Maximizes current hotel key accounts by identifying and developing those that offer revenue growth.
+ New Account Development: Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.
+ Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel and, when appropriate, sends leads to other Sage hotels.
+ Group retention: Is responsible for rebooking group and applicable catering business through building strong, professional customer relationships and providing consistent outstanding customer service.
+ Account Service and Management: Maintains well-documented, accurate, organized and up-todate file management in order to serve client and employer in the most expedient, organized and knowledgeable manner.
+ Develops customer profiles and maintains as effective trace system including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
+ Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction.
+ Promptly, the same day or by 10am the next business day, follows-up on all customers' needs and inquires in an efficient and expedient manner.Time Management: Focuses on revenue-producing activity and maximizes selling time through retaining accounts/customers, maximizing account yield opportunities and direct sales effectiveness.
+ Professionalism: Controls expenses on the property's behalf in order to minimize department and hotel costs. Maximizes return on all investments. Represents themselves and the hotel with the highest level of integrity and professionalism, a service -focused approach and a caring, sincere attitude at all times.
+ Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all coworkers for the best overall performance of the hotel. Display a neat, clean and business-like appearance at all times.
+ Solve problems and/or suggest alternatives to previous arrangements if necessary.
+ Leads pre-event and post-event meetings for assigned groups.
+ Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.
+ Strives to improve service performance.
+ Sets a positive example for guest relations.
+ Celebrates successes and publicly recognizes the contributions of team members.
**Qualifications**
**Education/Formal**
Training Minimum of high school diploma or equivalent.
Experience
One year minimum hotel sales or catering experience.
**Knowledge/Skills**
+ Requires knowledge of general sales techniques.
+ Yield management experience required.
+ Requires highly developed customer service skills. Strong follow-up and guest satisfactions skills.
+ Understand and follow verbal/written instructions.
+ Work on more than one task at a time.
+ Develop strong internal and customer relationships.
+ Set and manage priorities and plan activities in advance.
+ Solve problems and make sound business decisions.
+ Respond to coaching, feedback and training.
+ Must be detailed oriented.
**Physical Demands**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Requires ability to hear, speak, read and write English fluently.
+ Requires 12th grade level mathematics, spelling and reading skills.
+ Reuires effective verbal communication and business writing skills.
+ Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment.
+ Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions.
**Benefits**
▪ Independence Plan - Paid Time Off
▪ Medical, dental, & vision insurance
▪ Health savings and flexible spending accounts
▪ Basic Life and AD&D insurance
▪ Company-paid short-term disability
▪ Paid FMLA leave for up to a period of 12 weeks
▪ Employee Assistance Program
▪ Great discounts on Hotels, Restaurants, and much more.
▪ Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
_The application period will be open for approximately 30 days or until a suitable candidate is identified. We encourage qualified individuals to submit their applications within this timeframe._
**Salary**
USD $0,000.00 - USD 70,000.00 /Yr.
**ID:** _ _
**Position Type:** _Regular Full-Time_
**Property** **:** _Stanley Hotel_
**Outlet:** _Hotel_
**Category:** _Catering & Events_
**Min:** _USD 60,000.00/Yr._
**Max:** _USD 70,000.00/Yr._
**Tipped Position:** _No_
**_Address_** **:** _333 E Wonder View Ave_
**_City_** **:** _Estes Park_
**_State_** **:** _Colorado_
EOE Protected Veterans/Disability