1,649 Venue Operations jobs in the United States
Assistant Venue Operations Manager
Posted 13 days ago
Job Viewed
Job Description
About Hook HallSituated in the heart of Washington, DC, Hook Hall is a traditional tavern and event venue, designed to transform and transition throughout the day. It is a place our guests go to enjoy a cold beer and catch up with friends, or to find the latest epic pop-up experience. We curate environments, events, and experiences that make memorable moments where people feel recognized as human-first, allowing us to positively impact, empower and collectively celebrate others in customized immersive experiences. At Hook Hall, we live boldly and act differently. We're a crew built of dreamers that Deliver the Unexpected each and every day. It is our collective efforts that ensure successful experiences for our patrons, company, and ourselves. This is why we foster a welcoming and accepting work environment.About the roleHook Hall is actively seeking an energetic Assistant Venue Operations Manager to join our crew! The ideal candidate is able to work efficiently in high-pressure environments remaining attentive to the needs of guests and crew members. They utilize their knowledge of current alcohol laws to promote a safe and compliant space for crew and guests; working alongside their crew to ensure guest service issues or questions are swiftly and effectively addressed; They are both professional and personable, and they lead by example, consistently delivering exceptional service and creating an environment where crew and guests feel welcome, safe, and acknowledged.What you'll doLead the team in maintaining a neat, organized front-of-house environmentAssist with opening/closing tasks and side workEnsure safety and food & beverage quality standards are metManage online ticketing platforms for internal data tracking and an elevated guest experienceManage check-in for guestsKeep guests happy and handle complaints appropriatelyBuild a rapport with our crew, guests, and vendorsMaintain a positive image of the Hook Hall brand at all timesCollaborate with our partners when they promote their products in our unitsEnsure communication of event details provided by the marketing and operations teams to ensure our brands are advertised effectively and efficientlyLead the crew on shift with an All Hands In approach.Assist Venues Operations Manager with hiring and building a team of all-starsAttend huddles to gain knowledge and understanding of our various events and initiativesBe a relentless perfectionist with a positive attitude who has a high level of attention to mastering the minutia and competitive spiritQualificationsCommitment to and alignment with the company's core valuesCurrent ABRA certification, or ability to obtain prior to start dateRelevant service or hospitality experienceAbility to work safely and efficiently Ability to speak to groupsExperience working with Point of Sale (POS) and reservation systemsFlexible availability, nights and weekends requiredCommitment to and alignment with the company's core valuesAbility to operate point-of-sales systemsAbility to effectively communicate with crew, guests, and vendorsAbility to take and place food and beverage orders accuratelyAbility to stand and/or walk for prolonged periods of timeAbility to lift and carry up to 25 pounds for short periods of timeMust be legally authorized to work in the USThe pay range for this role is:50,000 - 55,000 USD per year (Washington, DC)
Senior Sports Venue Operations Manager
Posted today
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Job Description
Key Responsibilities:
- Oversee all aspects of venue operations for assigned sports properties, including event management, staffing, security, maintenance, and guest services.
- Develop and implement operational plans and standard operating procedures (SOPs) to ensure efficient and safe event execution.
- Manage event budgets, controlling costs and maximizing revenue opportunities.
- Lead and mentor venue operations staff, providing guidance, training, and performance evaluations.
- Collaborate with event promoters, sports teams, and internal stakeholders to ensure successful event delivery.
- Ensure compliance with all health, safety, and security regulations and industry best practices.
- Oversee the management of concessions, ticketing, and merchandising operations to enhance fan experience and profitability.
- Develop and maintain strong relationships with third-party vendors and service providers.
- Implement innovative solutions to improve operational efficiency and guest satisfaction.
- Conduct regular inspections of venue facilities to ensure they are well-maintained and meet high standards.
- Manage incident response protocols and ensure swift resolution of any operational issues.
- Analyze operational data and performance metrics to identify trends and implement improvements.
- Contribute to strategic planning for venue development and enhancement projects.
Qualifications:
- Bachelor's degree in Sports Management, Business Administration, Hospitality Management, or a related field.
- 7+ years of experience in sports venue operations management, with progressive responsibility.
- Demonstrated experience in managing large-scale sporting events and concerts.
- Strong understanding of venue operations, including safety, security, crowd management, and guest services.
- Proven leadership and team management skills.
- Excellent financial acumen, including budgeting and cost control experience.
- Proficiency in venue management software and operational planning tools.
- Exceptional communication, interpersonal, and problem-solving abilities.
- Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
- Knowledge of ADA compliance and other relevant venue regulations.
Venue Operations - Utility Freedom Mortgage Pavilion
Posted 21 days ago
Job Viewed
Job Description
Job Summary:
Who are we?
Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.
As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit .
Who are you?
Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.
That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.
The Role:
The Venue Operations Crew is responsible for the overall management of all maintenance and cleaning functions in the venue to ensure a clean, safe, and orderly experience for the guest.
Job Functions:
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Conduct inspections of all venue areas, prior to opening to ensure cleanliness of areas
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Diagnose problems, replace or repair parts, test and make adjustments.
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Use regular preventive maintenance on machines, equipment and venue facilities.
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Knowledge of plumbing maintenance and carpentry functions.
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Perform landscaping functions of the facility.
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Use a variety of hand and power tools, electric meters and material handling equipment in performing duties.
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Comply with safety regulations and keep work areas neat and orderly, clean equipment and assist with other cleaning duties as assigned.
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Provide emergency/unscheduled repairs of production equipment during production and perform scheduled maintenance repairs of production equipment during machine service.
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Maintains adequate supplies and inventory of equipment
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Any other task as assigned by the Operations Manager
Qualifications:
· High School Diploma or equivalent
· Attention to detail, quality and accuracy
· Cash handling skills
· Strong relationship building and communication skills
· Ability to work independently
· Excellent verbal and written communication skills
· Position requires constant walking, climbing stairs, lifting and carrying 50 lbs + and occasional sitting.
If the above description sounds like you and fits your background, apply online to join the Live Nation Entertainment team today at: .
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES, the preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified people available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
Director for Performance and Venue Operations (Boston)
Posted 12 days ago
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Job Description
Join to apply for the Director for Performance and Venue Operations role at New England Conservatory of Music
Director for Performance and Venue OperationsJoin to apply for the Director for Performance and Venue Operations role at New England Conservatory of Music
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New England Conservatory of Music provided pay rangeThis range is provided by New England Conservatory of Music. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.
Base pay range$90,000.00/yr - $5,000.00/yr
The New England Conservatory, an independent not-for-profit institution, is recognized internationally as a leader among music schools, educating and training musicians of all ages from around the world. With music students representing more than 40 countries, NEC cultivates a diverse, dynamic community for students, providing them with performance opportunities and high-caliber training by 225 internationally esteemed artist-teachers and scholars. NEC pushes the boundaries of making and teaching music through college-level musical training in classical, jazz, and Contemporary Improvisation. It offers unique interdisciplinary programs such as Entrepreneurial Musicianship and Community Performances & Partnerships that empower students to create their own musical opportunities. As part of NEC's mission to make lifelong music education available to everyone, the Preparatory School and School of Continuing Education delivers training and performance opportunities for children, pre-college students, and adults.
Job Summary
The Director, Production & Venue Operations is an execution-focused and results-driven leader who oversees all performance-, event-, and venue-related services at NEC, facilitating the safe, efficient, and mission-focused use of all performance venues, rehearsal facilities, and other spaces. The Director supervises the Production and Venue Operations departments and their staff, which includes Production, Front of House/Box Office, Scheduling, and Rentals, and collaborates with internal and external stakeholders to ensure consistently high production values and exceptional customer service for all events at NEC. The Director serves as a primary liaison between NEC and institutional partners, strengthening collaboration and space utilization for the NECs faculty and students, while meeting revenue goals for the Conservatorys rentals program. Coordinating with Facilities and Capital Planning, the Director also facilitates the purchase, management, repair, and upgrading of all FOH and BOH related technology and equipment.
Essential Functions
- Work with the Dean & Chief Artistic Officer and various NEC departments in developing the strategic use of all NEC facilities for the benefit of the institutions mission and goals, including revenue and recruitment goals.
- Maintain and improve operational processes and protocols, staffing organization, and facilities scheduling within the Production and Venue Operations departments to efficiently support a high volume of performance and institutional events in multiple spaces, including concert venues.
- Supervise Performance Production, Front of House/Box Office, Scheduling, and Rentals staff, including the direct supervision of four departmental managers.
- Negotiate all rental contracts for rental and partnership programs across practice rooms, classrooms, performance halls and residence halls, while owning, developing and fostering relationships across NECs non-academic revenue driving portfolio to meet and exceed yearly goals.
- Serve as the lead liaison between faculty and Production and Venue Operations staff in supporting their performances, while maintaining policies and procedures; includes the management of all scheduling systems.
- Develop and maintain policy and procedures for all event and venue activities as they relate to Performance Production, Box Office/Front of House, Rentals and Scheduling.
- Oversee the Box Office/FOH staffs development and training of the Front-of-House staff on customer service and all event safety procedures to ensure that all NEC event patrons have a positive and safe experience.
- Serve as a liaison to Facilities and Campus Safety on all life safety and emergency related matters.
- Collaborate with relevant departments to develop and maintain a Performance Facilities and Equipment Strategic Plan, assessing the current state of all NEC performance-related facilities and equipment, including the instrument collection, and create a long-range strategy for acquisition, repair, and facility upgrades.
- Promotes a healthy equitable learning environment for students and faculty, enjoyable concert experiences for audiences, and best-in-class service for rental clients.
- Manage and maintain all Production and Venue Operations departmental budgets, and ensure that the rentals of NEC facilities meet the institutions revenue forecasts and goals.
- Oversee event services offered to rental and partner clients including collaborating with Recording and Performance Technology Service (RPTS), Performance Production, Box Office/FOH, Facilities and Security to establish and implement work rules and pricing to support the work outside licensees, while creating a revenue path for NEC.
- Other duties as assigned and deemed necessary to support the mission of New England Conservatory.
- Dedication to NECs mission of educating exceptional musicians who desire to have a positive impact in the world through music
- Minimum of five years' experience in production and venue operations at an arts or entertainment venue or presenter, symphony orchestra, opera or dance company, producing theater, conservatory, or other arts-focused higher education institution
- Proven ability to create and maintain operational systems for venues and other facilities with an extremely high degree of utilization
- Proven ability to lead, manage, and mentor a team
- Technical systems management, including campus calendaring
- Fluency in music and music production; familiarity with conservatory education
- Positive, communicative, and transparent leadership style.
- Service-oriented focus and ability to manage a high volume of events and competing priorities
- Experience managing institutional budgeting.
- Keen problem solving skills
- Masters degree in technical theater, design, music production, or related field preferred
- A working understanding of music, music technology, and concert instruments
- Exceptional judgment, discretion, and integrity when working with students in an educational environment
- Commitment to NECs values of community and belonging
Annual Clery Report
In accordance with the federal Clery and Campus SaVE Acts, New England Conservatory of Music (NEC) commits to providing all current and prospective students and employees with access to the annual Campus Security and Fire Safety Report. This report will provide the reader with a record of statistics regarding crimes that were reported in the NEC community during the previous three years as well as College policies and procedures, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. This report may be accessed here . A paper copy can be requested by contacting NEC's Director of Public Safety at 290 Huntington Ave, Boston, MA 02115. Seniority level
- Seniority level Director
- Employment type Full-time
- Job function Research, Analyst, and Information Technology
- Industries Higher Education
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#J-18808-LjbffrEvent Planning Admin
Posted today
Job Viewed
Job Description
Job Number 25136819
Job Category Administrative
Location JW Marriott Marco Island Beach Resort, 400 South Collier Boulevard, Marco Island, Florida, United States, 34145VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
POSITION SUMMARY
Our Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs. Whether providing administrative support (e.g., prepare documents using word processing, spreadsheet, database, or presentation software), serving as the point of contact for clients and vendors, or acting as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event), our Property Administrative Specialists get the job done. They are critical to ensure smooth operations throughout the entire hotel.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Event Planning Admin
Posted today
Job Viewed
Job Description
Job Number 25136819
Job Category Administrative
Location JW Marriott Marco Island Beach Resort, 400 South Collier Boulevard, Marco Island, Florida, United States, 34145VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
POSITION SUMMARY
Our Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs. Whether providing administrative support (e.g., prepare documents using word processing, spreadsheet, database, or presentation software), serving as the point of contact for clients and vendors, or acting as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event), our Property Administrative Specialists get the job done. They are critical to ensure smooth operations throughout the entire hotel.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Event Planning Manager
Posted 1 day ago
Job Viewed
Job Description
Description:
At Hyatt, we care for people so they can be their best.
Our commitment to care begins with you, our colleagues because you are the heart of Hyatt. We create an inclusive environment that prioritizes your well-being, fosters growth, and helps you thrive both personally and professionally. At Hyatt, empathy is not just a value, it's a way of life.
We are looking for a dynamic and experienced Event Planning Manager to join our team. This role is ideal for a results-driven, client-focused event professional who thrives on building relationships and exceeding expectations. You'll play a vital role in creating exceptional experiences for our guests while driving brand loyalty for the property.
Why Choose Hyatt?
At Hyatt, your success matters. We offer:
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Competitive Salary: $60,150-$72,250/year
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Health Benefits: Medical, dental, and vision insurance starting after just 30 days
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Perks & Discounts:
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Free and discounted room nights
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Friends & family rates at Hyatt properties
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Discounts on food and beverage
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Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
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Work-Life Balance: Paid time off, including new child leave
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Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan
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Growth Opportunities: Tuition reimbursement and robust training programs
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Everyday Conveniences: Meal credit for employees
What You'll Do:
The Event Planning Manager's primary focus is servicing both corporate and social events. This position acts as the liaison between Meeting Planners and the hotel staff. Responsibilities include: administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, billing instructions and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events.
Qualifications:
Qualifications:
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A true desire to satisfy the needs of others in a fast paced environment. Refined verbal and written communication skills
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A minimum of 1-3 years of hotel event sales/event planning or comparable experience preferred
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Must be proficient in general computer knowledge
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Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment
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Prefer two years hotel experience or completed Event Management trainee program
**The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Why You'll Love Working Here:
Hyatt fosters a culture of care and inclusion where colleagues are supported to succeed. Whether it's career advancement, industry-leading benefits, or working with a team that values empathy and collaboration, we are ready to help you grow. If you're ready to deliver exceptional service and exceed expectations, we're ready for you.
Apply Today and start your journey with a brand that is redefining hospitality through care, compassion, and innovation. At Hyatt, you'll not only build your career, you will also build a future.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Primary Location: US-MD-Cambridge
Organization: Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina
Pay Basis: Yearly
Job Level: Full-time
Job: Catering/Event Planning
Req ID: CAM003230
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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Event Planning Manager
Posted 3 days ago
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Job Description
The Event Planning Manager's primary focus is servicing Sales Bookings and provide a successful and positive experience for the Groups customers. The Event Planning Manager will act as the liason between Meeting Planners and Hotel. Responsibillities include: reviewing and understanding the Sales agreement, detailing all Food, Beverage and AV needs, managing room blocks and pickup, billing instructions and final review, and timely communication with the customer and Hotel. The Event Planning Manager is the on-site contract and is responsible for the smooth execution of all events. The Event Planning Manager will work in conjunction with the Director of Event Planning and Banquets to achieve the hotel's revenue, meeting planner satisfaction scores, and food and beverage revenue goals.
SUPERVISORY RESPONSIBILITIES
The Event Planning Manager will not have supervisory responsibilities at this time.
ROLE RESPONSIBILITIES
- Maintain strong client relationships and ensure that Event specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees, consistent with hotel and Hyatt standards.
- Creation and oversight of Event Orders, Resumes, Invoices, Event Diagrams, Fire marshal approvals, and other required documents for all events.
- Monitor and manage room blocks according to contract utilizing group history reports and information given by clients to maximize hotel revenue, making adjustments if necessary in partnership with Sales, Revenue, and Group Reservations.
- Review sales contracts as well as other important information, ie: room block cut off, special concessions, certificates of insurance, etc and validate with client once the file is turned over from Sales
- Accurately forecast group rooms and group food and beverage revenues for assigned group business
- Implements and shares all information and/or resumes related to group business booked by Sales Managers to meet the needs of the client
- Arranges and disseminates all details for the group client on the Event Orders and Daily Detail Reports from Envision, including meeting set-up, food and beverage, guest room requirements, audio/visual, billing, outside activities, VIPs, special requests, and any other needs requested by the client or hotel.
- Coordinates through proper hotel departments all arrangements needed by client via system reports and property policies and procedures/SOPs.
- Lead and participate in Pre/Post convention meeting
- Participate in site visits and coordinate and lead pre-planning meetings for upcoming group business
- Provides feedback to all departments on client assessment of hotel performance
- Ability to perform month-end commentary and complete month-end reports as required
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
- Ensure changes are communicated timely to impacted departments/operations leaders
- Attend daily/weekly/monthly meetings and any other functions required by management
- Perform other duties as requested by Hotel Leadership
- Knowledge of Delphi or the Envision Sales & Catering system
- Basic understanding of audio-visual equipment, preferred
- Demonstrate creativity and knowledge of food and beverage/events
- Must possess highly developed verbal & written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or group clients
- Shows analytical skills and strategic vision
- Must be proficient in general computer knowledge especially Microsoft Office products
- Must be able to work independently and simultaneously manage multiple tasks
- Strong organization and presentation skills
- Demonstrated ability to effectively interact and manage people of diverse socioeconomic, cultural, disability and ethnic backgrounds while solving complex problems and creating a productive services team
- Must work well in stressful, high pressure situations; maintain composure and objectivity under pressure
- Bachelor's Degree in Hotel or Business Administration preferred
- Two (2) plus years experience in Hotel Catering and/or Convention Services at a convention focused, resort property or related experience in the hospitality industry
- Must be able to work a flexible schedule to include evenings, weekends, and holidays as necessary for the success of the hotel
- Must be able to work under time constraints and within established deadlines
Dreamscape is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Dreamscape makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Event Planning Manager
Posted 5 days ago
Job Viewed
Job Description
Description:
Cheyenne Mountain Resort, Destination by Hyatt is seeking individuals with unmatched service. Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Our mission is to care for people so they can be their best!
Cheyenne Mountain Resort opened in 1985 and sits on 25 acres of land. The 4-StarFull Serviceproperty is nestled in the lush greens of Southern Colorado Springs andoverseesimpressive mountain views, along with exciting activities like golf, swimming, and tennis. These allow for the unique experience that you can only get at this resort.
Salary starting at $63,000 commensurate with experience.
Position Overview: Our resort hosts an array of weddings and social events annually, ranging from intimate gatherings to multi-day, large-scale South Asian weddings and milestone celebrations. We are seeking a highly motivated and detail-oriented Event Planning Manager to join our Weddings & Social Events team. This role is ideal for someone with a passion for events, exceptional communication skills, and the ability to manage complex logistics while delivering a personalized guest experience. The position focuses on Western weddings, South Asian weddings, day meetings, room block coordination, and social celebrations, including galas and reunions. This planner will be a key liaison between clients, their personal wedding planners, and internal resort departments, owning all food & beverage, banquet setup, and resort-driven event logistics planning.
Position Highlights:
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Hybrid work flexibility: On-site for events, with work-from-home opportunities when not in-house with clients.
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Collaborative team culture: Partner with a team of Event Sales Managers and Event Planning Managers under the leadership of the Director of Events.
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Opportunity to lead signature weddings and events.
Job Functions & Responsibilities:
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Event Planning & Execution
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Serve as the lead planning contact for weddings and social events post-contract signature.
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Detail and manage all resort-managed elements, including catering, venue setup, and event-day logistics.
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Work collaboratively with each event's hired professional wedding coordinator (required by the resort) or event planner to ensure seamless execution.
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Customize timelines, menus, and layouts to support a diverse range of cultural and religious events, including South Asian weddings .
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Client Communication & Support
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Conduct site visits, menu tastings, and pre-convention meetings.
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Provide guidance and creative input while supporting the couple's or host's vision.
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Build trusted relationships with clients, families, and vendors throughout the planning journey.
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Documentation & Operational Readiness
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Prepare Banquet Event Orders, diagrams, and proposals with precision and detail.
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Ensure timely communication with Banquets, Culinary, AV, Housekeeping, and other operational departments.
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Manage billing, deposits, payments, and post-event reviews.
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Sales Support & Revenue Generation
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Upsell enhancements, recommend pre- and post-event gatherings, and suggest amenity upgrades to maximize group revenue.
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Track and monitor event trends to support sales strategy and forecasting.
Qualifications:
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Education & Experience
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High school diploma or equivalent required; college degree in hospitality or related field preferred.
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2-3 years of hotel event planning or catering experience required.
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Prior experience with weddings or social events strongly preferred; experience with South Asian or multi-day cultural weddings a plus.
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Familiarity with Hyatt systems, including Envision or similar CMS platforms, preferred.
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Skills & Attributes
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Excellent interpersonal and organizational skills with a strong eye for detail.
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Strong written and verbal communication skills.
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Comfortable managing multiple complex events simultaneously.
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Knowledge of banquet operations, catering, and event lifecycle.
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Creative problem-solver with calm, confident decision-making under pressure.
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Additional Requirements
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Ability to work flexible hours, including nights, weekends, and holidays based on event schedule.
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Must be able to walk and stand for extended periods and work in varied outdoor conditions.
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Authorized to work in the United States and pass E-Verify verification.
Our Values: Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion
Full Time Benefits:
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Medical/Dental/Vision Insurance
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Health Savings Plan and Flexible Savings Plan with Medical Coverage
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Colleague Discounted Room Rates
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12 Complimentary Room Nights (based on availability)
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Paid Time Off
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2 Floating Holidays
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8 Paid Holidays
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Growth Opportunities
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Referral Bonus
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Recognition & Rewards
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Basic Life Insurance
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Sick Days
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Friends & Family Room Rates
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401(k)?(Match: 1-3% = dollar/dollar, 4-5% = .50/dollar after 1 year)
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Employee Stock Purchase Plan (5% discount)
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Complimentary Parking
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Complimentary Meal During Each Shift
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Employee Assistance Program (EAP)
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Hyatt Property Restaurant/Coffee Shop Discount
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Primary Location: US-CO-Colorado Springs
Organization: Cheyenne Mountain Resort
Pay Basis: Yearly
Job Level: Full-time
Job: Catering/Event Planning
Req ID: COL004533
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Event Planning Assistant
Posted 5 days ago
Job Viewed
Job Description
In order to participate in Berklee Student Employment, a student must fulfill the following requirements:
- Current student at Berklee College of Music or Boston Conservatory at Berklee.
- Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters.
- Have a valid United States Social Security Number (SSN).
- Remain in "valid" Visa status as applicable.
- A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester.
- Federal Work Study student may apply.
- In good disciplinary standing.
- Must be located in the U.S.
The purpose of this position is to assist Event Planning with preparation for the various meetings and events at the college as well as to be the main contact for booking the conference rooms we manage.
Essential Duties and Responsibilities:
- Basic office assistant/receptionist work such as answering phones, emails, filing, photocopying, and running errands
- Reserving conference rooms at the college for staff and faculty using our event management software
- Composing work orders for room setups
- Project-based tasks such as filing and inventory databases, as well as independent research on products and services related to special events.
Assisting with event coverage at high-profile events, during which duties may include greeting guests, working the check-in table, and assisting with last minute details. Event Planning Assistants are expected to work Commencement events in May. Some after-hours work at events is necessary.
Required Skills:
- High degree of professionalism and maturity
- Solid communication, interpersonal, and customer service skills
- The ability to work independently and take ownership of a project
- Candidate must be extremely detail oriented
- Superior organization and multitasking skills
- Basic Mac computer skills
- Basic software skills for word processing, spreadsheet and databases
- Experience in an administrative or office setting
- Experience with Google Workspaces
- Experience with Canva
- Ability and willingness to work the maximum number of hours
- Experience with setting up and using Audio/Visual equipment a plus
Expected Hours Per Week: 4-10
Expected dates and times of shifts: Mon-Fri, 9-5, occasional nights and weekends
Pay Rate: Student Worker 2
Hiring Manager: Madeline Perett