Verizon Sales Associate
Posted 2 days ago
Job Viewed
Job Description
Ace Concepts, a top marketing firm in Garden City, NY, seeks a motivated Verizon Sales Associate to sell Verizon's 5G, internet, and smart home solutions. This entry-level role includes full product training and growth opportunities-perfect for those wanting to launch a tech sales career while connecting communities.As a Verizon Sales Associate, you will serve as Verizon's direct representative, introducing customers to innovative 5G, fiber-optic internet, and smart home solutions. Through our hands-on training program, you'll master product knowledge and sales techniques to become a trusted advisor. In this Verizon Sales Associate role, you'll assess customer needs, recommend tailored packages, and guide clients through seamless enrollment, driving both satisfaction and sales performance while building valuable industry expertise.What You'll Be Doing As A Verizon Sales Associate:Serve as a Verizon brand ambassador by proactively engaging potential customers in targeted residential areas and events to generate awareness and interest Conduct personalized sales consultations to assess customer communication needs and present Verizon's internet, wireless, and home solutions with professionalism and clarityArticulate the value of Verizon's offerings, emphasizing features, benefits, and tailored fit to customer lifestyles, usage habits, and budgetDeliver informative and persuasive product presentations, highlighting Verizon's advantages over competing providersFacilitate core account activities, including enrollments, activations, and plan adjustments, ensuring a streamlined and positive onboarding experienceAddress customer questions and initial concerns with prompt, knowledgeable responses that foster trust and satisfactionMaintain accurate and confidential records of all customer engagements and sales actions within designated CRM systems to support reporting and customer successStay continuously informed on Verizon's evolving product suite, promotions, and competitive landscape to maximize sales impact and customer relevanceCollaborate with peers and team leaders to refine strategies, share insights, and contribute to group success across key sales and performance metricsWhat We're Looking For In A Verizon Sales Associate:High School Diploma or GED required; college coursework or a relevant degree is a strong asset 0-2 years of experience in sales, retail, or customer service with strong interpersonal communication skillsClear, empathetic verbal communication skills for engaging diverse customers effectivelyStrong listening and problem-solving abilities to deliver tailored customer solutionsGoal-driven mindset with positivity and resilience in meeting sales targetsComfortable using tablets, smartphones, and willing to learn CRM systemsReliable, adaptable, and committed to continuous growth and performance excellenceQualities That Set You Apart As A Verizon Sales Associate:You're genuinely excited about the latest in wireless and internet technologyYou have a natural ability to explain complex products in simple, relatable termsYou're a proactive problem-solver, always looking for the best solution for the customerYou have a relentless drive to achieve goals and exceed expectationsYou're resilient, viewing every "no" as a step closer to a "yes"You are passionate about connecting people and enhancing their digital livesThis results-driven position offers uncapped commissions, with earnings that actually reflect your dedication and drive to learn and succeed. Compensation estimates are based solely on average commissions earned annually.
Verizon Sales Associate
Posted 3 days ago
Job Viewed
Job Description
Ace Concepts, a top marketing firm in Garden City, NY, seeks a motivated Verizon Sales Associate to sell Verizon's 5G, internet, and smart home solutions. This entry-level role includes full product training and growth opportunities-perfect for those wanting to launch a tech sales career while connecting communities.
As a Verizon Sales Associate, you will serve as Verizon's direct representative, introducing customers to innovative 5G, fiber-optic internet, and smart home solutions. Through our hands-on training program, you'll master product knowledge and sales techniques to become a trusted advisor. In this Verizon Sales Associate role, you'll assess customer needs, recommend tailored packages, and guide clients through seamless enrollment, driving both satisfaction and sales performance while building valuable industry expertise.What You'll Be Doing As A Verizon Sales Associate:
- Serve as a Verizon brand ambassador by proactively engaging potential customers in targeted residential areas and events to generate awareness and interest
- Conduct personalized sales consultations to assess customer communication needs and present Verizon's internet, wireless, and home solutions with professionalism and clarity
- Articulate the value of Verizon's offerings, emphasizing features, benefits, and tailored fit to customer lifestyles, usage habits, and budget
- Deliver informative and persuasive product presentations, highlighting Verizon's advantages over competing providers
- Facilitate core account activities, including enrollments, activations, and plan adjustments, ensuring a streamlined and positive onboarding experience
- Address customer questions and initial concerns with prompt, knowledgeable responses that foster trust and satisfaction
- Maintain accurate and confidential records of all customer engagements and sales actions within designated CRM systems to support reporting and customer success
- Stay continuously informed on Verizon's evolving product suite, promotions, and competitive landscape to maximize sales impact and customer relevance
- Collaborate with peers and team leaders to refine strategies, share insights, and contribute to group success across key sales and performance metrics
- High School Diploma or GED required; college coursework or a relevant degree is a strong asset
- 0-2 years of experience in sales, retail, or customer service with strong interpersonal communication skills
- Clear, empathetic verbal communication skills for engaging diverse customers effectively
- Strong listening and problem-solving abilities to deliver tailored customer solutions
- Goal-driven mindset with positivity and resilience in meeting sales targets
- Comfortable using tablets, smartphones, and willing to learn CRM systems
- Reliable, adaptable, and committed to continuous growth and performance excellence
- You're genuinely excited about the latest in wireless and internet technology
- You have a natural ability to explain complex products in simple, relatable terms
- You're a proactive problem-solver, always looking for the best solution for the customer
- You have a relentless drive to achieve goals and exceed expectations
- You're resilient, viewing every "no" as a step closer to a "yes"
- You are passionate about connecting people and enhancing their digital lives
This results-driven position offers uncapped commissions, with earnings that actually reflect your dedication and drive to learn and succeed. Compensation estimates are based solely on average commissions earned annually.
Verizon Sales Associate
Posted 8 days ago
Job Viewed
Job Description
At TCC, we believe our communities need more than just a wireless retailer and our employees want more than just a job. We are committed to making a positive and sustainable impact in the lives of our employees, customers, and communities.
How do we make our customers better?
Our Sales Associates utilize their passion, high energy, and knowledge to provide a unique sales experience that meets the need of our customers in the ever-changing world of wireless.
How do we make our communities better?
Our Sales Associates support their local communities through the TCC Gives program. In support of this initiative, TCC gives 16 paid volunteer hours/year, the opportunity to submit grant request up to $10,000/quarter, and the opportunity to get involved in company supported quarterly community initiatives including: School Rocks Backpack Giveaway, Teachers Rock, Rescues Rock (pet adoption), and Rock the Pantry (food drive).
How do we make our employees better?
We create a culture that inspires and motivates our Sales Associates to not only reach their performance goals, but to exceed expectations. Performance and growth are important, but more than that we embrace and celebrate our differences. At TCC, equity, diversity, and inclusion are not just words. They are our guiding principles as we build our teams, cultivate leaders, and create a work environment that reflects the customers and communities in which we live and serve.
TCC is a top Verizon Authorized Retailer with locations nationwide. We have been named the Verizon Agent of the Year, Glassdoor Best Place to Work, and a Top Workplace USA.
Benefits
- Average Salary: $55-65,000 per year
- Salary Includes: Competitive Hourly Rate, Uncapped Commission, Bonuses and Profit Sharing
- Hourly Guaranteed Pay
- Same Day Pay Options
- Career Development
- Paid Time Off
- Paid Community Time
- Paid Employee Matter Day
- Generous Community Grant Opportunities
- Medical, Dental, Vision
- 401K with Company Match
- Long-Term and Short-Term Disability
- Critical and Accident Benefits
- Family Related Time Off
- Employee Assistance Program
- Employee Referral Program
- Verizon Wireless Discount Options
- Rewards and Recognition
- Passionate customer advocate with the desire to assist, advise and educate our customers on wireless products and services.
- Drive sales and customer satisfaction, with focus on the value to all customers.
- Conduct calls to our customers who are seeking to learn more about our products and services.
- Excellent communication skills and the ability to stay connected through Company resources.
- Able to perform operational procedures including store opening and closing responsibilities.
- Ambitious, self-driven individuals who are motivated by the pursuit of retail sales milestone goals.
- Effective at balancing customer experience and performance goals.
- Attend and complete all required training and meetings for development.
- Engage in community giveback through volunteer events, donations, grants and more.
- Maintain a positive attitude, engage with energy, and participate/contribute equally.
- At least a high school diploma.
- Ability to work guaranteed full-time hours.
- Ability to work a flexible schedule including nights, weekends, and holidays.
- Reliable transportation. This position requires the ability to work in multiple locations.
- Requires frequent standing and the ability to stand, sit, walk, and bend for extended periods of time.
- Ability to lift 10 pounds as needed.
- Ability to travel approximately 10%, based on the needs of the business.
- Legally authorized to work in the U.S.
Preferred Backgrounds
- Sales - Sales Associate - Sales Consultant - Sales Representative
- Retail - Retail Sales - Sales Manager - Account Manager
A job for which military candidates are encouraged to apply.
Retail Sales Specialist - Verizon
Posted today
Job Viewed
Job Description
Job DescriptionAs a Retail Sales Specialist for Verizon products at Best Buy, you'll engage customers using relationship skills to make sales, drive profitable growth and achieve individual goals. You'll maintain knowledge of our products and services through trainings, certifications and self-development. In this role, you'll make our customers feel excited, confident and appreciated by providing them with relevant and memorable solutions.What you'll doUse skills learned from training to engage with customers, provide them with complete solutions and create positive experiencesUse available tools to stay current on promotional initiatives and help drive profitable growthGenerate future opportunities by discovering customers' current and long-term tech needsEmbrace our learning culture to continuously improve existing skills while acquiring new onesMaintain specified department merchandising and organizationBasic qualificationsMust be at least 18 years oldAbility to work successfully as part of a teamPreferred qualifications3 months of experience working in customer service, sales or related fieldsWhat's in it for youWe're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.Our benefits include:Competitive payGenerous employee discountFinancial savings and retirement resourcesSupport for your physical and mental well-beingAbout usAs part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer.Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.BenefitsBest Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.
Verizon Retail Sales Associate
Posted today
Job Viewed
Job Description
Job Description
Join our dynamic team as a Verizon Retail Sales Associate! In this role, you'll engage with customers using your relationship-building skills to boost sales, foster growth, and meet personal targets. You'll stay informed about our innovative products and services through ongoing training and self-development. Your mission will be to create exciting, confident, and appreciative experiences for customers by offering relevant and memorable solutions.
What you'll do:
- Leverage your training to engage customers and provide comprehensive solutions that enhance their experience.
- Utilize available tools to stay updated on promotional initiatives, aiding in profitable growth.
- Identify future opportunities by understanding customers' current and long-term tech needs.
- Embrace our culture of learning to continually refine existing skills and acquire new ones.
- Maintain department merchandising and organization to create an inviting shopping environment.
Basic qualifications:
- Must be at least 18 years old.
- Ability to work effectively as part of a team.
Preferred qualifications:
- 3 months of experience in customer service, sales, or related fields.
What’s in it for you:
We are dedicated to supporting our team members’ success both professionally and personally. We offer a range of benefits that nurture your overall well-being, especially during significant moments in your life, including:
- Competitive pay.
- Generous employee discounts.
- Financial savings and retirement resources.
- Support for physical and mental well-being.
About us:
As part of the Best Buy family, you’ll help fulfill our mission to enhance lives through technology. We achieve this by providing personalized and humanized tech solutions for every step of life—whether in our stores, online, or in customers' homes. Our culture prioritizes valuing and supporting our incredible team members, and we’re committed to creating a workplace where you can thrive and be your authentic self. Tomorrow works here.
Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Eligibility may vary.
NEW STORE Verizon Sales Associate
Posted 8 days ago
Job Viewed
Job Description
At TCC, we believe our communities need more than just a wireless retailer and our employees want more than just a job. We are committed to making a positive and sustainable impact in the lives of our employees, customers, and communities.
How do we make our customers better?
Our Sales Associates utilize their passion, high energy, and knowledge to provide a unique sales experience that meets the need of our customers in the ever-changing world of wireless.
How do we make our communities better?
Our Sales Associates support their local communities through the TCC Gives program. In support of this initiative, TCC gives 16 paid volunteer hours/year, the opportunity to submit grant request up to $10,000/quarter, and the opportunity to get involved in company supported quarterly community initiatives including: School Rocks Backpack Giveaway, Teachers Rock, Rescues Rock (pet adoption), and Rock the Pantry (food drive).
How do we make our employees better?
We create a culture that inspires and motivates our Sales Associates to not only reach their performance goals, but to exceed expectations. Performance and growth are important, but more than that we embrace and celebrate our differences. At TCC, equity, diversity, and inclusion are not just words. They are our guiding principles as we build our teams, cultivate leaders, and create a work environment that reflects the customers and communities in which we live and serve.
TCC is a top Verizon Authorized Retailer with locations nationwide. We have been named the Verizon Agent of the Year, Glassdoor Best Place to Work, and a Top Workplace USA.
Benefits
- Average Salary: $55-65,000 per year
- Salary Includes: Competitive Hourly Rate, Uncapped Commission, Bonuses and Profit Sharing
- Hourly Guaranteed Pay
- Same Day Pay Options
- Career Development
- Paid Time Off
- Paid Community Time
- Paid Employee Matter Day
- Generous Community Grant Opportunities
- Medical, Dental, Vision
- 401K with Company Match
- Long-Term and Short-Term Disability
- Critical and Accident Benefits
- Family Related Time Off
- Employee Assistance Program
- Employee Referral Program
- Verizon Wireless Discount Options
- Rewards and Recognition
- Passionate customer advocate with the desire to assist, advise and educate our customers on wireless products and services.
- Drive sales and customer satisfaction, with focus on the value to all customers.
- Conduct calls to our customers who are seeking to learn more about our products and services.
- Excellent communication skills and the ability to stay connected through Company resources.
- Able to perform operational procedures including store opening and closing responsibilities.
- Ambitious, self-driven individuals who are motivated by the pursuit of retail sales milestone goals.
- Effective at balancing customer experience and performance goals.
- Attend and complete all required training and meetings for development.
- Engage in community giveback through volunteer events, donations, grants and more.
- Maintain a positive attitude, engage with energy, and participate/contribute equally.
- At least a high school diploma.
- Ability to work guaranteed full-time hours.
- Ability to work a flexible schedule including nights, weekends, and holidays.
- Reliable transportation. This position requires the ability to work in multiple locations.
- Requires frequent standing and the ability to stand, sit, walk, and bend for extended periods of time.
- Ability to lift 10 pounds as needed.
- Ability to travel approximately 10%, based on the needs of the business.
- Legally authorized to work in the U.S.
Preferred Backgrounds
- Sales - Sales Associate - Sales Consultant - Sales Representative
- Retail - Retail Sales - Sales Manager - Account Manager
A job for which military candidates are encouraged to apply.
Technical Support Associate
Posted today
Job Viewed
Job Description
About Supermicro:
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary: Supermicro is seeking a highly skilled Service Engineer to support our Global Service network and contribute to building a world-class field engineering organization. This role requires flexibility to work in a data center and call center environment, providing technical support via phone and web to customers experiencing hardware and software issues. This position will be based in our office located in Jersey City, NJ.
Essential Duties and Responsibilities:Includes the following essential duties and responsibilities (other duties may also be assigned):
Why This Role Matters
This position plays a critical role in ensuring customer satisfaction by providing timely and effective technical support. As a key part of our Global Service network, you will troubleshoot issues, deploy hardware solutions, and contribute to a seamless customer experience. Your expertise will directly impact the efficiency and reliability of Supermicro's service operations.
What You'll Do
* Provide frontline technical support to end-users via phone, email, and ticketing system.
* Diagnose and troubleshoot hardware, software, and network-related issues.
* Escalate complex problems to higher-level support teams when necessary.
* Perform physical installation, rack and stack, cabling, and networking of data center hardware.
* Assist in the deployment of server, storage, and networking equipment.
* Monitor and maintain data center infrastructure to ensure optimal performance and uptime.
* Perform regular maintenance and upgrades on data center hardware and software.
* Collaborate with data center staff to address and resolve technical issues.
* Conduct quality checks and test system functionality post-installation.
* Work with internal teams to gather client requirements and provide technical expertise during the post-sales process.
* Coordinate with the engineering team to ensure seamless integration of hardware solutions.
* Ensure compliance with data center policies and procedures.
* Document and report data center activities and incidents.
* Travel up to 50% of the time to customer sites and data centers.
* Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering; or an Associate's degree in Electrical/Electronics Engineering with equivalent relevant experience.
* 1+ year of experience in servicing complex X86 systems and parts.
* 1+ years of experience in a customer support role.
* Strong hardware system diagnostics skills and understanding of BIOS, drivers, and application-related issues.
* Ability to troubleshoot, problem-solve, and make decisions in a fast-paced environment.
* Experience with statistical Excel functions or database management.
* Ability to manage multiple cross-functional projects concurrently in a rapidly changing environment.
* Hands-on experience with enterprise-grade server hardware.
* Strong verbal and written communication skills with an emphasis on technical communication.
* Punctual, detail-oriented, and proactive in driving solutions.
* Experience working in large enterprise environments or certifications in Windows and Linux.
* Must have a valid driver's license and a reliable automobile.
* Ability to lift/carry at least 50 lbs
* Capable of standing for extended periods to troubleshoot and repair equipment in a noisy environment (approximately 20% of the time)
Please note that this position requires regular in-office attendance. The successful candidate is expected to be present in the office during standard working hours as determined by the company. In-office collaboration and participation in team meetings, training sessions, and other on-site activities are essential aspects of this role. Candidates should consider the commuting distance and be prepared to fulfill their responsibilities in the designated office location.
$66,560 - $90,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO StatementSupermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
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Technical Support Analyst
Posted today
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Job DescriptionJob Description
JOB SUMMARY:
Provides technology support to the local office for areas including software, hardware, infrastructure, network services, mobile and remote services, audio visual, telephony and security systems. Provides a high level of customer service, accurate reporting and team work with other local technology professionals as well as the Firm's central resources in White Plains. Works under the direction of Senior Technology Support Analyst, Technology Support Supervisor and Technology Manager.
ESSENTIAL FUNCTIONS:
• Responds to local and central telephone helpline, support tickets and e-mail, assesses problems and offers assistance, logs all calls into the Firm's call logging systems and resolves or escalates as appropriate.
• Provides application support for both local installations and Citrix-based applications.
• Assembles, installs, configures, tests, images, troubleshoots and repairs hardware and peripherals, including but not exclusive to computers, printers, scanners, mobile phones and Wi-Fi capable devices, audio visual equipment and software, reprographic and cost recovery network interfaces, security network interfaces and other equipment and applications as required.
• Provides assistance and advice on technology allowance purchases for attorneys.
• Provides support, troubleshooting and repair for laptops and desktops.
• Assists with remote site access.
• Assists with Firm's audio visual set up requirements.
• Assists with off site technology set ups as required.
• Maintains data room components, data closets and troubleshoots networking issues in conjunction with the Technology Manager/Supervisor.
• Supports all personnel adds, moves and changes.
• Services, documents and provides loaner equipment in accordance with Firm policies.
• Maintains accurate inventory records.
• Establishes and maintains effective working relationships with clients, attorneys and business services professionals .
• Ensures the security of the Firms systems by understanding the risks and ensuring best practices are followed.
• Helps to maintain Firm policies and procedures in relation to computer technology.
• Provides basic induction training on technology systems, mobile device usage and basic software usage.
• Provides software training based upon modules created by the global training department.
• Regular and reliable physical presence to (ex: manage others, meet with clients, use on-site equipment, trouble shoot hardware and software).
• Provides a consistent and high level of customer service.
• Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.
• Performs frequent physical exertion including: walking, pushing, pulling, repetitive use of both hands, lifting or carrying up to 10 pounds frequently and up to 50 pounds on an occasional basis.
• Manages Firm resources responsibly.
• Complies with and understands Firm operation, policies and procedures.
• Performs other related duties as assigned.
ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES AND OTHER JOB-RELATED COMPETENCES:
• Through working knowledge of Microsoft Office Suite, Citrix, PC and Mac Environments, eDocs DM, Blackberry and other mobile devices, DTE, Litera ChangePro, General Desktop Environments, Operating Systems- Windows and Mac
• Ability to apply logic, reasoning, analysis and interpretation skills to resolve problems
• Ability to maintain continuous concentration, alertness and attention to detail
• Basic understanding of hardware and software used for building security systems
• Strong customer service skills
• Knowledge of relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems
• Demonstrates effective interpersonal and communication skills, both verbally and in writing
• Ability to handle multiple projects and shifting priorities
• Ability to handle sensitive matters and maintain confidentiality
• Ability to organize and prioritize work
• Ability to work well in a demanding and fast-paced environment
• Ability to work well independently as well as effectively within a team
• Flexibility to travel
• Flexibility to adjust hours and work the hours necessary to meet operating and business needs
EDUCATION AND EXPERIENCE:
• High School diploma or equivalent
• Minimum of three years of related work experience, inclusive of two years of specialized technical training or an equivalent combination of education and experience; and knowledge of current technology applications, hardware and software
Technical Support Engineer
Posted 8 days ago
Job Viewed
Job Description
The Tech Job market has been affected by massive layoffs and since 2021 there have been more than 600,000.00 tech layoffs.
The Job market is Hyper Competitive. For 1 position candidates or more are applying and laid off job seekers are also competing for entry level Job positions.
Please see the below links to know more about Synergisticit and some useful tips
Synergisticit Pics /Salaries of Successful Candidates
Synergisticit at Oracle Cloudworld 2023
Synergisticit at Gartner Data & Analytics summit
Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT
Technical Skills or Experience? | Which one is important to get a Job? | SynergisticIT
We regularly interact with the Top Tech companies to give our candidates a competitive advantage.
We at Synergisticit understand the problem of the mismatch between employer's requirements and Employee skills and that's why since 2010 we have helped 1000's of candidates get jobs at technology clients like apple, google, Paypal, western union, Client, visa, walmart lab s etc to name a few.
We are continuously looking for entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts/ Data Scientists, Data Engineers, Machine Learning engineers for full time positions with clients.
Who Should Apply? Recent Computer science/Engineering /Mathematics/Statistics or Science Graduates or People looking to switch careers or who have had gaps in employment and looking to make their careers in the Tech Industry.
We need Data Science/Machine learning/Data Analyst and Java Full stack candidates
Preferred SKILLS For Java /Full stack/Devops Positions
Bachelors degree or Masters degree in Computer Science, Computer Engineering, Electrical Engineering, Information Systems, IT
Knowledge of Core Java , javascript , C++ or software programming
Spring boot, Microservices, Docker, Jenkins, Github, Kubernates and REST API's experience
For data Science/Data Analyst/AI/Machine learning Positions
Preferred SKILLS
Associate or Bachelors degree or Masters degree in Computer Science, Computer Engineering, Electrical Engineering, Information Systems, IT, Statistics, Mathematics or having good logical aptitude
Knowledge of Statistics, Gen AI, LLM, Sagemaker, Python, Computer Vision, data visualization tools
Candidates lacking technical skills can research our other programs which can assist in landing a Job
If you get emails from our Job Placement team and are not interested please email them or ask them to take you off their distribution list and make you unavailable as they share the same database with the client servicing team who only connect with candidates who are matching client requirements.
No phone calls please. Shortlisted candidates would be reached out. No third party or agency candidates or c2c candidates
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Technical Support Specialist
Posted 11 days ago
Job Viewed
Job Description
The Technical Support Specialist is responsible for providing first level technical support utilizing the Technical Hotline Support System (TSARA) or other means of communication to all BMW centers and MINI dealers. The selected candidate will ensure that every BMW center, MINI and BMW Motorrad dealer can provide the customers with the highest repair quality on their vehicles to get fixed right the first time. The guidance provided by the Technical Hotline Specialist is so that proper and most current BMW diagnostic and repair procedures are utilized.
WHAT AWAITS YOU.
- Provide an adequate and professional reply to TSARA support cases from dealers after reading all the information provided and reviewing all the internal information and systems such as FASTA, Current Issues library, Service Information Bulletins, Warranty History, etc.
- Provide repair instructions to dealers based on information provided Development and Engineering for every affected component.
- Initiate the escalation of cases to National Technical Support Engineers and/or Product Engineering as required in order to expedite the repairs of the vehicles to get diagnosed and repaired properly as required.
- Follow-up closely with TSEs and Product Engineers with the escalated cases as needed.
- Review and identify trends from product issues that are received in the TSARA hotline.
- Attach pertinent cases to technical reports already generated by the Product Engineers.
- Assist team leader with gathering data and preparation of Trend reports for Product Engineers as needed.
- Maintain open communication and gather feedback from our Technical Support Engineers in the field in regard to product issues and trends.
- Support Independent repair shops programming and diagnostic software issues as required by law to all vehicle manufacturers.
WHAT YOU SHOULD BRING.
- Bachelor's degree in engineering or equivalent Technical Support experience with BMW, MINI vehicles + (BMW motorcycles is a plus)
- 3+ years in technical training and working experience as Master Technician level for BMW and MINI vehicles + (BMW Motorrad is a plus)
- Complete ASE certification as per BMW training guidelines
- Blitz 3 certification if technical support is needed for PHEV and EV vehicles
WHAT YOU CAN LOOK FORWARD TO.
- Medical, Dental, and Vision insurance
- 401(k) with Company match and Retirement Income Account
- Employee vehicle program
- Bonus eligibility
- Paid Parental Leave
- Generous PTO and Company paid holidays
- Voluntary Benefits to fit your needs
Relocation is available for this position.
The expected salary range for this position is $57,900.00 - $95,500.00.
The selected candidate's education, skills, experience, and location will be used to determine the final salary offer. All pay ranges are based on a full-time work schedule. This statement is in accordance with state and local pay disclosure requirements.
Even more so than the generous compensation and benefits, the culture and values of BMW of North America makes it the ultimate working environment. These values are Responsibility, Appreciation, Transparency, Trust, and Openness. We allow these values to guide the way we conduct ourselves and our business.
BMW in the United States is an equal opportunity employer. It is the policy of BMW Group in the United States to provide equal employment opportunity (EEO) to all qualified persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
If you are a driven and passionate individual who thrives in a fast-paced, collaborative environment, we want to hear from you! Apply now to join our dynamic team and take the next step in your career.