843 Veterinary Specialist jobs in the United States

Join to apply for the Veterinary Specialist-Neurologist role at BluePearl Pet Hospital .

We are seeking a board-certified or board-eligible neurologist to join us in beautiful Charleston, SC! Our collaborative team includes board-certified veterinarians offering a full range of specialty services such as surgery, internal medicine, oncology, and dentistry. Our experienced ER doctors complement these services to ensure high-quality patient and client care.

Our hospitals are equipped with state-of-the-art tools, including a hyperbaric oxygen chamber, 128-slice CT, 1.5 Tesla MRI, contrast ultrasound, endoscopy suite, high-flow oxygen, surgery suites, ICU, and comprehensive in-house laboratory diagnostics.

Charleston, SC, is a wonderful place to call home, known for its history, culture, arts, coastline, and renowned low country cuisine. Connect with us to learn more about why BluePearl and Charleston are the right fit for you!

Why BluePearl?

• Our passion is pets. We offer Trupanion pet insurance and discounts on pet treatments, procedures, and food for our associates.
• We encourage growth. Our technicians advance by skill level, and we focus on developing leaders through talent development programs and workshops. As part of Mars Veterinary Health, our team members have opportunities to advance their careers.
• We support continuous learning with annual education allowances, free sessions, BluePearl University, and access to over 2,000 medical journals.
• We prioritize your health and well-being, offering health, dental, vision, and life insurance options, an annual store allowance, flexible schedules, paid time off, parental leave, floating holidays, and access to a regional social worker for guidance on maintaining a healthy lifestyle in a fast-paced environment.
• We foster a family-like culture, working together to lead the industry with remarkable pet care.

BluePearl is committed to diversity and equal opportunity, providing accommodations during the application process upon request. We do not discriminate based on race, color, national origin, religion, sex, age, disability, and other protected characteristics.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Veterinary Services

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Veterinary Dermatologist (Veterinary Specialist)

A board-certified or residency-trained veterinarian is sought to join the Dermatology team at a multi-specialty and emergency hospital. This well-established dermatology service benefits from a collaborative environment, state-of-the-art facilities, and a highly trained clinical team. The ideal candidate is team-oriented and possesses strong communication skills to engage with colleagues, clients, and the referral community.

The hospital provides 24/7 emergency services alongside specialties in anesthesiology and analgesia, cardiology, critical care, dentistry and oral surgery, dermatology, internal medicine, medical oncology, neurology and neurosurgery, ophthalmology, radiation oncology, radiology, rehabilitation, and surgery. It is AAHA accredited and was recognized as the Referral Practice of the Year. As the only facility in the region with a dedicated MRI, the hospital is equipped with advanced technology to support comprehensive patient care. The team-focused environment includes highly skilled veterinary technicians and robust training programs, including House Officers in multiple departments and an industry-leading Emergency Clinician Mentorship Program.

The Package

• Base salary + production
• Generous Signing Bonus
• Health/Dental/Vision insurance
• 401k + 3% match
• Life and disability insurance
• Student loan assistant program
• Uniform allowance
• Pet discounts
• CE allowance
• Scrub allowance
• Licenses and dues
• Shareholding programme

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider
• Staffing and Recruiting

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Veterinary Dermatologist (Veterinary Specialist)

2 weeks ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Job Description

A board-certified or residency-trained veterinarian is sought to join the Dermatology team at a multi-specialty hospital. The ideal candidate thrives in a fast-paced environment and is dedicated to providing the highest quality dermatologic care in a collaborative setting.

The Package

• Base salary + production
• Generous Signing Bonus
• Health/Dental/Vision insurance
• 401k + 3% match
• Life and disability insurance
• Student loan assistance program
• Uniform allowance
• Pet discounts
• CE allowance
• Scrub allowance
• Licenses and dues
• Shareholding program

Additional Hospital Details

The hospital offers 24/7 emergency care and specialty services in anesthesia, internal medicine, medical oncology, ophthalmology, radiology, and surgery. It has recently relocated to a state-of-the-art building to support growth and expanded services. Equipped with advanced technology and diagnostic tools, the hospital ensures exceptional patient care. The integration of ezyVet streamlines medical records, fostering efficiency and collaboration among specialists.

The environment is supportive and team-focused, encouraging collaboration across disciplines.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Staffing and Recruiting

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Veterinary Ophthalmologist (Veterinary Specialist)

A board-certified or residency-trained ophthalmologist is sought to join a busy ophthalmology service within a multi-specialty and emergency hospital. The ideal candidate is a team-oriented professional with strong communication skills, dedicated to delivering high-quality patient care in a collaborative environment.

The Package:

• Base salary + production
• Generous Signing Bonus
• Health/Dental/Vision insurance
• 401k + 3% match
• Life and disability insurance
• Student loan assistant program
• Uniform allowance
• Pet discounts
• CE allowance
• Scrub allowance
• Licenses and dues
• Shareholding programme

This facility offers 24/7 emergency services alongside specialties in anesthesiology and analgesia, internal medicine, neurology and neurosurgery, oncology, rehabilitation and acupuncture, and surgery. As a VECCS Level II Emergency Facility, it provides advanced diagnostic capabilities, including MRI and CT, and benefits from an on-site board-certified radiologist and hospitalist. The hospital recently underwent significant upgrades and continues to expand, doubling in size to support ongoing growth and innovation.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Health Care Provider

Industries

Staffing and Recruiting

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Veterinary Ophthalmologist (Veterinary Specialist)

2 days ago Be among the first 25 applicants

This range is provided by Tempus Recruitment. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$150,000.00/yr - $00,000.00/yr

Home / US Veterinary Jobs / Veterinary Ophthalmologist (Veterinary Specialist)

Job ID: CA24037
San Leandro , California , US
Discipline : Small Animal
Contract Type : Permanent
Salary (Annual) : 150,000 - 300,000
Careers Advisor : Stacey Pearse
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Veterinary Ophthalmologist (Veterinary Specialist)
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The Package

• 150k - 300k Base Salary + Production
• Sign On Bonus
• CE Allowance
• Health, dental, vision insurance with HSA/FSA, infertility benefits
• 401k Match
• Paid parental, vacation and sick leave
• Pet care for own pets
• 100% paid professional liability coverage
• 100% paid life insurance
• 100% paid short-term disability insurance
• Flexible scheduling for work/life balance

Job Description

A well-established 24-hour specialty referral practice in San Leandro, CA, is seeking a board-certified or residency-trained Ophthalmologist to join its dedicated team. This state-of-the-art facility, located in the Bay Area, provides an exceptional environment for specialists looking to contribute to a collaborative, high-quality care setting.

The hospital boasts an updated facility with a 28-patient ICU and specialties including oncology, internal medicine, critical care, surgery, and emergency departments. Equipped with advanced technology such as endoscopic and laparoscopic capabilities, ultrasound, telemetry, a linear accelerator, C-Arm, CT, and digital radiology, the hospital is designed to support comprehensive and progressive care. The dedicated team of emergency clinicians and skilled technical staff work seamlessly together, ensuring consistent, high-quality treatment for all patients.

With a progressive Intensive Care Unit offering telemetry, blood gas analysis, and plans to introduce a therapeutic ventilator, the critical care group is committed to advancing patient care. The ICU team collaborates closely with all specialties, providing consultations for outpatient cases and ICU care 7 days a week. This approach ensures a high standard of medicine while promoting a balanced work-life environment for doctors and staff alike.

This role is ideal for an Ophthalmologist eager to join a cohesive team focused on innovation, collaboration, and quality care in a supportive setting designed to advance both patient outcomes and professional satisfaction.

Seniority level : Entry level

Employment type : Full-time

Job function : Health Care Provider

Industries : Staffing and Recruiting

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**Patterson isn't just a place to work, it's a partner that cares about your success.**
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
**Job Description:**
The Veterinary Support Specialist properly responds to incoming customer requests, via phone, email, and/or chat session, to ensure the customer's questions are answered in a timely manner. This includes receiving, prioritizing, documenting and actively resolving customer requests and escalating incidents when considered appropriate and necessary to maintain service level expectations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give hands-on help at the desktop level. This job has remote opportunities available!
Major Duties:
+ Respond to incoming customer requests via phone, email and/or chat sessions.
+ Troubleshoot and resolve customer issues in a timely manner including the use of software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution.
+ Maintain technical expertise and proficiency with all related and relevant software and computer systems.
+ Follow-through and tracking to ensure escalated and active issues are researched and resolved in such a manner to meet or exceed customer expectations.
+ Communicate professionally and effectively with customers for follow-up when required.
+ Maintain relevant skills and credits via internal support continuing training courses.
+ Follow established department processes and procedure.
+ Escalating issues and communicating appropriately with peers and management to ensure customer issues are addressed in a timely manner.
+ Perform other duties as assigned.
Critical Competencies:
**Technical Expertise:** Maintains technically relevant skills and demonstrates the ability to apply technical skills in solving business/technical problems.
**Customer Engagement:** Builds a rapport with the customer, understands and represents the customer needs when making business decisions and communicating internally; Guides customers to best solutions.
**Flexibility:** Easily adapts to new methods and procedures; assists others embrace disruptions as opportunities for improvement; responds to change initiatives with positive outlook and energy.
**Communication:** Actively listens and communicates clearly and effectively both verbally and non-verbally. Demonstrates compassion and understanding; open to other view points in the interest of achieving best possible outcomes. Builds positive relationships, uses tact in sensitive situations.
**Self-Management:** Ability to prioritize time and tasks with little direction in order to complete work on schedule; organized and efficient; ability to bring order to complex and competing demands.
**Action Orientation:** Takes initiative and action with a drive to achieve and be successful; seeks out challenging situations; encourages others with positive and energetic support and enthusiasm.
**Interpersonal Effectiveness:** Maintains credibility by following through with commitments; Takes responsibility for mistakes; exhibits professional and appropriate emotional response to situations.
Minimum Qualifications:
+ Excellent computer skills
+ High School Diploma or equivalent
+ Strong customer service orientation
+ Requires excellent verbal communication skills
+ Requires a consistent, positive attitude and respect for high quality standards
+ Requires the ability to make quick, sound judgments when answering questions
+ Excellent multi-tasking skills
+ Committed to being a team player
+ Requires the ability to recall numerous guidelines and procedures
+ Excellent organizational skills
+ Ability to absorb new ideas and concepts quickly
+ Strong analytical and problem-solving abilities
Preferred Qualifications:
+ Contact Center or Tech Support experience
+ Associate's Degree (Tech-focused preferred)
+ Ability to present ideas in business-friendly and user-friendly language
+ Highly self-motivated and directed
+ Ability to work effectively within a team and as an individual contributor in a fast-paced changing environment -
+ multi-tasks, prioritizes and meets deadlines in timely manner
+ Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization
+ Strong organizational, attention to detail and task follow-up skills; adept at handling multiple assignments in a timely manner and meeting assigned deadlines
+ Actively volunteers for various projects, tasks and event committees
**Compensation:** $17.76/hr plus benefits
**Schedule:** Candidates in Central Time are preferred; availability from 7:30AM-5:30PM with some rotational on-call required;
**What's In It For You ( provide competitive benefits, unique incentive programs and rewards for our eligible employees:
+ Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
+ 401(k) Match Retirement Savings Plan.
+ Paid Time Off (PTO).
+ Holiday Pay & Floating Holidays.
+ Volunteer Time Off (VTO).
+ Educational Assistance Program.
+ Full Paid Parental and Adoption Leave.
+ LifeWorks (Employee Assistance Program).
+ Patterson Perks Program.
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$5.19 - 18.65
**EEO Statement**
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
At Patterson Companies, we live our values everyday. With more than 8,000 employees worldwide, we're responsible for providing dentists, veterinarians, animal producers, and farmers with the support they need to keep us and our animals healthy.
An Equal Opportunity Employer
Patterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

**Patterson isn't just a place to work, it's a partner that cares about your success.**
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
**Job Description:**
The Veterinary Support Specialist properly responds to incoming customer requests, via phone, email, and/or chat session, to ensure the customer's questions are answered in a timely manner. This includes receiving, prioritizing, documenting and actively resolving customer requests and escalating incidents when considered appropriate and necessary to maintain service level expectations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give hands-on help at the desktop level. This job has remote opportunities available!
Major Duties:
+ Respond to incoming customer requests via phone, email and/or chat sessions.
+ Troubleshoot and resolve customer issues in a timely manner including the use of software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution.
+ Maintain technical expertise and proficiency with all related and relevant software and computer systems.
+ Follow-through and tracking to ensure escalated and active issues are researched and resolved in such a manner to meet or exceed customer expectations.
+ Communicate professionally and effectively with customers for follow-up when required.
+ Maintain relevant skills and credits via internal support continuing training courses.
+ Follow established department processes and procedure.
+ Escalating issues and communicating appropriately with peers and management to ensure customer issues are addressed in a timely manner.
+ Perform other duties as assigned.
Critical Competencies:
**Technical Expertise:** Maintains technically relevant skills and demonstrates the ability to apply technical skills in solving business/technical problems.
**Customer Engagement:** Builds a rapport with the customer, understands and represents the customer needs when making business decisions and communicating internally; Guides customers to best solutions.
**Flexibility:** Easily adapts to new methods and procedures; assists others embrace disruptions as opportunities for improvement; responds to change initiatives with positive outlook and energy.
**Communication:** Actively listens and communicates clearly and effectively both verbally and non-verbally. Demonstrates compassion and understanding; open to other view points in the interest of achieving best possible outcomes. Builds positive relationships, uses tact in sensitive situations.
**Self-Management:** Ability to prioritize time and tasks with little direction in order to complete work on schedule; organized and efficient; ability to bring order to complex and competing demands.
**Action Orientation:** Takes initiative and action with a drive to achieve and be successful; seeks out challenging situations; encourages others with positive and energetic support and enthusiasm.
**Interpersonal Effectiveness:** Maintains credibility by following through with commitments; Takes responsibility for mistakes; exhibits professional and appropriate emotional response to situations.
Minimum Qualifications:
+ Excellent computer skills
+ High School Diploma or equivalent
+ Strong customer service orientation
+ Requires excellent verbal communication skills
+ Requires a consistent, positive attitude and respect for high quality standards
+ Requires the ability to make quick, sound judgments when answering questions
+ Excellent multi-tasking skills
+ Committed to being a team player
+ Requires the ability to recall numerous guidelines and procedures
+ Excellent organizational skills
+ Ability to absorb new ideas and concepts quickly
+ Strong analytical and problem-solving abilities
Preferred Qualifications:
+ Contact Center or Tech Support experience
+ Associate's Degree (Tech-focused preferred)
+ Ability to present ideas in business-friendly and user-friendly language
+ Highly self-motivated and directed
+ Ability to work effectively within a team and as an individual contributor in a fast-paced changing environment -
+ multi-tasks, prioritizes and meets deadlines in timely manner
+ Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization
+ Strong organizational, attention to detail and task follow-up skills; adept at handling multiple assignments in a timely manner and meeting assigned deadlines
+ Actively volunteers for various projects, tasks and event committees
**Compensation:** $17.76/hr plus benefits
**Schedule:** Candidates in Central Time are preferred; availability from 7:30AM-5:30PM with some rotational on-call required;
**What's In It For You ( provide competitive benefits, unique incentive programs and rewards for our eligible employees:
+ Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
+ 401(k) Match Retirement Savings Plan.
+ Paid Time Off (PTO).
+ Holiday Pay & Floating Holidays.
+ Volunteer Time Off (VTO).
+ Educational Assistance Program.
+ Full Paid Parental and Adoption Leave.
+ LifeWorks (Employee Assistance Program).
+ Patterson Perks Program.
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$5.19 - 18.65
**EEO Statement**
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
At Patterson Companies, we live our values everyday. With more than 8,000 employees worldwide, we're responsible for providing dentists, veterinarians, animal producers, and farmers with the support they need to keep us and our animals healthy.
An Equal Opportunity Employer
Patterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

**Patterson isn't just a place to work, it's a partner that cares about your success.**
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
**Job Description:**
The Veterinary Support Specialist properly responds to incoming customer requests, via phone, email, and/or chat session, to ensure the customer's questions are answered in a timely manner. This includes receiving, prioritizing, documenting and actively resolving customer requests and escalating incidents when considered appropriate and necessary to maintain service level expectations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give hands-on help at the desktop level. This job has remote opportunities available!
Major Duties:
+ Respond to incoming customer requests via phone, email and/or chat sessions.
+ Troubleshoot and resolve customer issues in a timely manner including the use of software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution.
+ Maintain technical expertise and proficiency with all related and relevant software and computer systems.
+ Follow-through and tracking to ensure escalated and active issues are researched and resolved in such a manner to meet or exceed customer expectations.
+ Communicate professionally and effectively with customers for follow-up when required.
+ Maintain relevant skills and credits via internal support continuing training courses.
+ Follow established department processes and procedure.
+ Escalating issues and communicating appropriately with peers and management to ensure customer issues are addressed in a timely manner.
+ Perform other duties as assigned.
Critical Competencies:
**Technical Expertise:** Maintains technically relevant skills and demonstrates the ability to apply technical skills in solving business/technical problems.
**Customer Engagement:** Builds a rapport with the customer, understands and represents the customer needs when making business decisions and communicating internally; Guides customers to best solutions.
**Flexibility:** Easily adapts to new methods and procedures; assists others embrace disruptions as opportunities for improvement; responds to change initiatives with positive outlook and energy.
**Communication:** Actively listens and communicates clearly and effectively both verbally and non-verbally. Demonstrates compassion and understanding; open to other view points in the interest of achieving best possible outcomes. Builds positive relationships, uses tact in sensitive situations.
**Self-Management:** Ability to prioritize time and tasks with little direction in order to complete work on schedule; organized and efficient; ability to bring order to complex and competing demands.
**Action Orientation:** Takes initiative and action with a drive to achieve and be successful; seeks out challenging situations; encourages others with positive and energetic support and enthusiasm.
**Interpersonal Effectiveness:** Maintains credibility by following through with commitments; Takes responsibility for mistakes; exhibits professional and appropriate emotional response to situations.
Minimum Qualifications:
+ Excellent computer skills
+ High School Diploma or equivalent
+ Strong customer service orientation
+ Requires excellent verbal communication skills
+ Requires a consistent, positive attitude and respect for high quality standards
+ Requires the ability to make quick, sound judgments when answering questions
+ Excellent multi-tasking skills
+ Committed to being a team player
+ Requires the ability to recall numerous guidelines and procedures
+ Excellent organizational skills
+ Ability to absorb new ideas and concepts quickly
+ Strong analytical and problem-solving abilities
Preferred Qualifications:
+ Contact Center or Tech Support experience
+ Associate's Degree (Tech-focused preferred)
+ Ability to present ideas in business-friendly and user-friendly language
+ Highly self-motivated and directed
+ Ability to work effectively within a team and as an individual contributor in a fast-paced changing environment -
+ multi-tasks, prioritizes and meets deadlines in timely manner
+ Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization
+ Strong organizational, attention to detail and task follow-up skills; adept at handling multiple assignments in a timely manner and meeting assigned deadlines
+ Actively volunteers for various projects, tasks and event committees
**Compensation:** $17.76/hr plus benefits
**Schedule:** Candidates in Central Time are preferred; availability from 7:30AM-5:30PM with some rotational on-call required;
**What's In It For You ( provide competitive benefits, unique incentive programs and rewards for our eligible employees:
+ Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
+ 401(k) Match Retirement Savings Plan.
+ Paid Time Off (PTO).
+ Holiday Pay & Floating Holidays.
+ Volunteer Time Off (VTO).
+ Educational Assistance Program.
+ Full Paid Parental and Adoption Leave.
+ LifeWorks (Employee Assistance Program).
+ Patterson Perks Program.
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$5.19 - 18.65
**EEO Statement**
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
At Patterson Companies, we live our values everyday. With more than 8,000 employees worldwide, we're responsible for providing dentists, veterinarians, animal producers, and farmers with the support they need to keep us and our animals healthy.
An Equal Opportunity Employer
Patterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

**Patterson isn't just a place to work, it's a partner that cares about your success.**
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
**Job Description:**
The Veterinary Support Specialist properly responds to incoming customer requests, via phone, email, and/or chat session, to ensure the customer's questions are answered in a timely manner. This includes receiving, prioritizing, documenting and actively resolving customer requests and escalating incidents when considered appropriate and necessary to maintain service level expectations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give hands-on help at the desktop level. This job has remote opportunities available!
Major Duties:
+ Respond to incoming customer requests via phone, email and/or chat sessions.
+ Troubleshoot and resolve customer issues in a timely manner including the use of software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution.
+ Maintain technical expertise and proficiency with all related and relevant software and computer systems.
+ Follow-through and tracking to ensure escalated and active issues are researched and resolved in such a manner to meet or exceed customer expectations.
+ Communicate professionally and effectively with customers for follow-up when required.
+ Maintain relevant skills and credits via internal support continuing training courses.
+ Follow established department processes and procedure.
+ Escalating issues and communicating appropriately with peers and management to ensure customer issues are addressed in a timely manner.
+ Perform other duties as assigned.
Critical Competencies:
**Technical Expertise:** Maintains technically relevant skills and demonstrates the ability to apply technical skills in solving business/technical problems.
**Customer Engagement:** Builds a rapport with the customer, understands and represents the customer needs when making business decisions and communicating internally; Guides customers to best solutions.
**Flexibility:** Easily adapts to new methods and procedures; assists others embrace disruptions as opportunities for improvement; responds to change initiatives with positive outlook and energy.
**Communication:** Actively listens and communicates clearly and effectively both verbally and non-verbally. Demonstrates compassion and understanding; open to other view points in the interest of achieving best possible outcomes. Builds positive relationships, uses tact in sensitive situations.
**Self-Management:** Ability to prioritize time and tasks with little direction in order to complete work on schedule; organized and efficient; ability to bring order to complex and competing demands.
**Action Orientation:** Takes initiative and action with a drive to achieve and be successful; seeks out challenging situations; encourages others with positive and energetic support and enthusiasm.
**Interpersonal Effectiveness:** Maintains credibility by following through with commitments; Takes responsibility for mistakes; exhibits professional and appropriate emotional response to situations.
Minimum Qualifications:
+ Excellent computer skills
+ High School Diploma or equivalent
+ Strong customer service orientation
+ Requires excellent verbal communication skills
+ Requires a consistent, positive attitude and respect for high quality standards
+ Requires the ability to make quick, sound judgments when answering questions
+ Excellent multi-tasking skills
+ Committed to being a team player
+ Requires the ability to recall numerous guidelines and procedures
+ Excellent organizational skills
+ Ability to absorb new ideas and concepts quickly
+ Strong analytical and problem-solving abilities
Preferred Qualifications:
+ Contact Center or Tech Support experience
+ Associate's Degree (Tech-focused preferred)
+ Ability to present ideas in business-friendly and user-friendly language
+ Highly self-motivated and directed
+ Ability to work effectively within a team and as an individual contributor in a fast-paced changing environment -
+ multi-tasks, prioritizes and meets deadlines in timely manner
+ Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization
+ Strong organizational, attention to detail and task follow-up skills; adept at handling multiple assignments in a timely manner and meeting assigned deadlines
+ Actively volunteers for various projects, tasks and event committees
**Compensation:** $17.76/hr plus benefits
**Schedule:** Candidates in Central Time are preferred; availability from 7:30AM-5:30PM with some rotational on-call required;
**What's In It For You ( provide competitive benefits, unique incentive programs and rewards for our eligible employees:
+ Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
+ 401(k) Match Retirement Savings Plan.
+ Paid Time Off (PTO).
+ Holiday Pay & Floating Holidays.
+ Volunteer Time Off (VTO).
+ Educational Assistance Program.
+ Full Paid Parental and Adoption Leave.
+ LifeWorks (Employee Assistance Program).
+ Patterson Perks Program.
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$5.19 - 18.65
**EEO Statement**
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
At Patterson Companies, we live our values everyday. With more than 8,000 employees worldwide, we're responsible for providing dentists, veterinarians, animal producers, and farmers with the support they need to keep us and our animals healthy.
An Equal Opportunity Employer
Patterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.