139 Vice President Of Marketing jobs in Columbus

**Your Future Evolves Here**
Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
**What You'll Be Doing:**
Evolent is hiring a Vice President, Product Marketing & Enablement to join the growth team as a leader.
Role Overview:
The VP, Product Marketing & Enablement will lead strategic infrastructure to support the growth organization in driving revenue for Evolent
**Product Marketing**
o Develop best-in-class collateral, tools, and product marketing materials to drive differentiation and advance at each stage in the sales journey
o Collaborate with internal teams to align growth capabilities with needs
o Monitor industry trends and competitive landscape to refine messaging and product enhancements
**Enablement**
o Identify and implement improvements to sales processes and tools
o Oversee the management and optimization of Salesforce CRM to drive forecasting and trend reporting insights
o Build and maintain database and processes to respond to RFI/RFPs
o Shepard pursuits through internal processes
**About the Role:**
The Vice President, Product Marketing & Enablement will report to the Chief Strategy and Growth Officer. This individual will be responsible for helping to design and build infrastructure to support Evolent's growth path, including new partnerships and cross-
selling. This person must exude an energetic, strong executive presence and have a mission driven mentality to succeed in this role.
**What you'll be doing:**
· Responsible for building scaled infrastructure to support new logo sales and current partnership expansions at national and regional payers, with accountability to Evolent leadership for top-line bookings
· Demonstrate the ability to organize a sales enablement portfolio, including product marketing collateral, tools, training materials, and processes to ensure the in-market team is differentiated through content knowledge and proficiency
· Optimize infrastructure and collateral to support the end-to-end customer acquisition process, from pitch to opportunity sizing, pricing, diligence, partner development, and contracting
· Refine product messaging and positioning to ensure strong product-market fit alignment; channel customer feedback, buying behavior, and market trends to systematically inform marketing, product, and operational counterparts across the company
· Drive customer and market segmentation insights through research and analysis; develop strategies to tailor messaging and product capabilities to increase value and differentiation
· Train the in-market team on messaging and competitive intelligence
· Collaborate with internal teams, including other Growth leaders, product development, and operations, to understand the core business, industry trends, competitive landscape and customer needs
· Oversee the optimization of Salesforce to drive KPI insights, trend analysis, and forecasting
· Ensure tight discipline in responding to RFI/RFPs in a consistently differentiated manner
· Provide leadership and mentorship to the Growth Enablement and Operations team, fostering a high-performance culture
**Desired Skill Set:**
· Advanced degree (e.g., MBA) or equivalent relevant experience
· 10+ years of experience in product marketing and related sales operations functions, preferably in healthcare payer/provider services companies
· Proven track record of accomplishment on development and execution of marketing strategies
· Excellent communication and interpersonal skills, adept at navigating senior-level stakeholder discussions
· Experience building and developing team members
· Knowledge of the managed care and oncology market trends (both payers and risk-bearing organizations)
· Passion for healthcare and subscribed to the vision of value-based care
· Strong familiarity with risk-based contracting
· Thrives in an entrepreneurial, fast-paced environment with a collaborative and innovation-driven culture
· Travel Requirements: Willing to travel twice a month for meetings, site visits, and partnership engagements
**To comply with HIPAA security standards (45 C.F.R. sec. 164.308 (a) (3)), identity verification may be required as part of the application process. This is collected for compliance and security purposes and only reviewed if an applicant advances to the final interview state. Reasonable accommodations are available upon request.**
**Technical Requirements:**
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
**Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ** ** **for further assistance.**
The expected base salary/wage range for this position is $190,000-210,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
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We're driven by curiosity, passion, optimism, and the belief that everybody can grow.
The Marketing Analytics team within Consumer Bank Data & Analytics division is responsible for measuring the effectiveness and promoting the strategy of Chase's Consumer Bank marketing campaigns. The results and learnings from these analyses, which seek to quantify both statistical and practical significance, are used to promote future campaigns and to optimize Chase's multimillion dollar marketing spend. This role is focused on analyzing performance and informing optimal strategy for marketing campaigns for newly onboarded and tenured customers that promote long-term account engagement, relationship deepening, and customer retention for the Consumer Bank.
As a Vice President Data Scientist Marketing Analytics within the Consumer Bank Marketing Analytics team, you will be at the forefront of promoting our marketing strategy. You will have the opportunity to analyze performance and inform optimal strategies for marketing campaigns, mentor junior data scientists, and lead innovation projects. Your insights will have a significant impact on our customer and business outcomes. We encourage you to bring your intellectual curiosity, strategic thinking, and excellent problem-solving skills to our inclusive team environment.
**Job Responsibilities**
+ Own the analytics strategy, planning, and execution for Onboarding & Engagement marketing campaigns.
+ Provide leadership and mentorship to junior data scientists across Marketing Analytics organization.
+ Consult on experimental design, data collection, and develop new strategies in collaboration with stakeholders.
+ Interpret results and present to stakeholders and senior management.
+ Continuously lead innovation projects to drive more advanced analytics.
+ Recruit and train talented data professionals from diverse backgrounds.
+ Maintain a rigorous controls environment to ensure accurate and timely results.
**Required Qualifications, Capabilities, and Skills**
+ 5+ years of experience in applying statistical methods to real-world problems including experience with SQL.
+ Bachelor's and Master's degree in a quantitative discipline (Data Science/Analytics, Mathematics, Statistics, Physics, Engineering, Economics, Finance or related fields).
+ Experience with visualization techniques for data analysis and presentation
+ Experience with web analytics tools (Google Analytics, Adobe/Omniture Insight/Visual Sciences, Webtrends, CoreMetrics, etc.).
+ Exceptional written, oral communication, and presentation skills with experience communicating concisely and effectively with all levels of management and partners.
+ Highly organized and able to prioritize multiple tasks.
+ Excellent communicator and able to build relationships with key stakeholders.
**Preferred Qualifications, Capabilities, and Skills**
+ A highly independent leader with a growth mindset.
+ Intellectually curious and eager to learn new things with an eye towards innovation.
+ A strategic thinker and the ability to focus on business goals. Excellent at solving unstructured problems independently.
+ Marketing analytics experience preferred.
+ Python preferred.
+ Tableau preferred.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans

We're driven by curiosity, passion, optimism, and the belief that everybody can grow.

The Marketing Analytics team within Consumer Bank Data & Analytics division is responsible for measuring the effectiveness and promoting the strategy of Chase's Consumer Bank marketing campaigns. The results and learnings from these analyses, which seek to quantify both statistical and practical significance, are used to promote future campaigns and to optimize Chase's multimillion dollar marketing spend. This role is focused on analyzing performance and informing optimal strategy for marketing campaigns for newly onboarded and tenured customers that promote long-term account engagement, relationship deepening, and customer retention for the Consumer Bank.

As a Vice President Data Scientist Marketing Analytics within the Consumer Bank Marketing Analytics team, you will be at the forefront of promoting our marketing strategy. You will have the opportunity to analyze performance and inform optimal strategies for marketing campaigns, mentor junior data scientists, and lead innovation projects. Your insights will have a significant impact on our customer and business outcomes. We encourage you to bring your intellectual curiosity, strategic thinking, and excellent problem-solving skills to our inclusive team environment.

Job Responsibilities

• Own the analytics strategy, planning, and execution for Onboarding & Engagement marketing campaigns.
• Provide leadership and mentorship to junior data scientists across Marketing Analytics organization.
• Consult on experimental design, data collection, and develop new strategies in collaboration with stakeholders.
• Interpret results and present to stakeholders and senior management.
• Continuously lead innovation projects to drive more advanced analytics.
• Recruit and train talented data professionals from diverse backgrounds.
• Maintain a rigorous controls environment to ensure accurate and timely results.

Required Qualifications, Capabilities, and Skills

• 5+ years of experience in applying statistical methods to real-world problems including experience with SQL.
• Bachelor's and Master's degree in a quantitative discipline (Data Science/Analytics, Mathematics, Statistics, Physics, Engineering, Economics, Finance or related fields).
• Experience with visualization techniques for data analysis and presentation
• Experience with web analytics tools (Google Analytics, Adobe/Omniture Insight/Visual Sciences, Webtrends, CoreMetrics, etc.).
• Exceptional written, oral communication, and presentation skills with experience communicating concisely and effectively with all levels of management and partners.
• Highly organized and able to prioritize multiple tasks.
• Excellent communicator and able to build relationships with key stakeholders.

Preferred Qualifications, Capabilities, and Skills

• A highly independent leader with a growth mindset.
• Intellectually curious and eager to learn new things with an eye towards innovation.
• A strategic thinker and the ability to focus on business goals. Excellent at solving unstructured problems independently.
• Marketing analytics experience preferred.
• Python preferred.
• Tableau preferred.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Executive Director, Operations Management - OnDemand & Variable Tech
Job ID
220744
Posted
11-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Remote - US - Remote - US - United States of America
_**The position is equivalent to a Sector COO**_
Responsible for overseeing On Demands global operations to ensure the efficient, effective, and integrated delivery of mobile technician services, third-party partnerships, and call center solutions. This executive will drive operational excellence, foster strategic partnerships, champion technology-enabled processes, and lead a transformation towards digital-first engagement. The ideal candidate will be a decisive, innovative leader with deep experience in FM service delivery, large-scale operational management, and transformation programs in a global context.
**Operational Leadership and Strategy**
+ Develop and execute a global operational strategy that aligns with the organization's vision and growth objectives.
+ Oversee end-to-end service delivery for mobile technicians and 3P service providers, ensuring optimal route planning, utilization, and service quality across all geographic regions.
+ Align operational frameworks and service level agreements (SLAs) to meet or exceed customer expectations.
**Digital Transformation and Contact Center Management**
+ Lead the transformation of a high-volume call center into a digitally-enabled customer service hub, leveraging self-service platforms and automation.
+ Develop digital-first strategies (e.g., omnichannel communication, AI-driven dispatch, analytics) to elevate customer experience and service efficiency.
+ Ensure rigorous performance measurement (e.g., average handle time, first-call resolution, customer satisfaction).
**Process Optimization and Continuous Improvement**
+ Implement data-driven methodologies (e.g., Lean, Six Sigma) to drive ongoing process improvements, reduce costs, and enhance service levels.
+ Oversee standardization and harmonization of operational processes across regions and business units.
+ Champion a culture of accountability, transparency, and continuous learning within the operations function.
**Financial Management and Operational Budgeting**
+ Collaborate with the executive leadership team to set financial targets and operational budgets, ensuring alignment with the company's strategic plan.
+ Monitor and optimize cost structures, driving profitability through process improvements, strategic sourcing, and vendor management.
+ Evaluate capital expenditures for technology upgrades, infrastructure improvements, and new growth initiatives.
**Stakeholder and Relationship Management**
+ Build and maintain strong relationships with clients, suppliers, and third-party service providers to ensure seamless service delivery and collaboration.
+ Serve as a spokesperson for operational excellence and innovation when engaging with senior clients and corporate boards.
**Leadership and Talent Development**
+ Recruit, mentor, and retain high-performing operational leaders, creating a succession pipeline within the global operations team.
+ Foster a customer-centric, inclusive, and performance-driven culture that encourages collaboration and innovation.
+ Implement leadership development programs and skill-building initiatives to ensure continual growth of operational staff.
**What You'll Need:**
+ Bachelor's Degree preferred with 15+ years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
+ Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
+ Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
+ Motivation to impact results of a business unit, major operational segment, or enterprise-wide organization sub-function.
+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Meticulous organizational skills with a masterful inquisitive mindset.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Executive Director position is $230,000 annually and the maximum salary for the Executive Director position is $250,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 (U.S.) and +1 (Canada).
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more ( Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Are you looking for an opportunity to make real innovative impacts with customers? Do you want to be part of a creative and dynamic environment where every day brings new challenges and opportunities? If this sounds like you - keep reading!
As an Executive Director, Vendor Management Director for our ATM and Cash Management team, you will play a pivotal role in shaping and driving our strategic relationships with external vendors. Your expertise in vendor management will be crucial in negotiating contracts and agreements, ensuring they align with our organizational goals. You will be expected to leverage your advanced strategic thinking and cross-functional collaboration skills to optimize vendor performance and manage potential conflicts. Your role will involve making independent decisions that significantly impact our operations and financial management. With your expert computer literacy skills, you will be instrumental in developing new methods and techniques to resolve operational issues. Your ability to coach, mentor, and delegate effectively will be key in leading a large team of professionals and senior managers, fostering an inclusive environment that promotes innovation and continuous improvement.
**Job responsibilities:**
+ Lead and manage a large team of professionals and senior managers, setting clear goals and driving accountability while fostering an inclusive and innovative environment
+ Strategically oversee and manage relationships with external vendors, ensuring alignment with organizational goals and optimizing vendor performance
+ Negotiate and manage contracts and agreements with vendors, leveraging advanced strategic thinking and cross-functional collaboration skills
+ Utilize expert computer literacy skills to develop and implement new methods and techniques to resolve operational issues and improve vendor management processes
+ Make independent decisions that significantly impact operations and financial management, establishing and implementing short to mid-term operational plans
**Required qualifications, capabilities, and skills:**
+ 10+ years of relevant experience or equivalent skills
+ Demonstrated expertise in managing strategic relationships with external vendors, with a strong focus on contract negotiation and performance optimizations.
+ Proven track record of leading large teams of professionals and senior managers, with a focus on fostering an inclusive and innovative environment
+ Demonstrated expertise in conflict management, with the ability to facilitate discussions and create win-win solutions in high-stakes situations
+ Advanced proficiency in strategic thinking, with a history of using data and research to evaluate potential scenarios and assess impact and risk
+ Expertise in computer literacy, with a focus on using technology to solve complex business issues
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**A Brief Overview:**
Provides strategic leadership and manages a team responsible for digital product development by defining product roadmaps, prioritizing feature development, coordinating with stakeholders, and ensuring successful product launches. Oversees the entire product lifecycle, including requirements gathering, design, development, testing, and iteration. Work across the organization to align product strategies with business goals, manage resources, and facilitate effective collaboration between product teams and other departments to drive product success and customer satisfaction.
**What you will do**
+ Develops a strategic roadmap and vision for the organization's digital products and services.
+ Oversees the end-to-end product development lifecycle, from ideation to launch and ongoing enhancements.
+ Directs processes that match user-centric design principles to ensure that digital products provide intuitive, seamless, and engaging user experiences.
+ Directs teams in market research to identify customer needs, market trends, and competitive landscape.
+ Defines strategy for the product roadmap based on business priorities, customer feedback, and market opportunities.
+ Develops relationships with key stakeholders, including healthcare providers, patients, executives, and internal teams, to understand their needs, gather feedback, and ensure alignment of product strategy with organizational objectives.
+ Establishs goals and objectives for go-to-market strategies, positioning, and messaging for new product launches in order to create marketing collateral, conduct product demonstrations, and drive adoption and awareness among target users.
+ Manages team performance through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional services and engagement, motivation, and team development.
+ Leads department in the identification of opportunities for product optimization, feature enhancements, and addressing user pain points.
**For this role you will need Minimum Requirements**
+ 13+ years work experience
+ Adept at execution and delivery (planning, delivering, and supporting) skills
+ Adept at business intelligence
+ Adept at collaboration and teamwork
+ Mastery of problem solving and decision making skills
+ Mastery of growth mindset (agility and developing yourself and others) skills
**Education**
+ Bachelor's degree preferred/specialized training/relevant professional qualification.
**Pay Range**
The typical pay range for this role is:
$175,100.00 - $334,750.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 07/30/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Are you looking for an opportunity to make real innovative impacts with customers? Do you want to be part of a creative and dynamic environment where every day brings new challenges and opportunities? If this sounds like you - keep reading!

As an Executive Director, Vendor Management Director for our ATM and Cash Management team, you will play a pivotal role in shaping and driving our strategic relationships with external vendors. Your expertise in vendor management will be crucial in negotiating contracts and agreements, ensuring they align with our organizational goals. You will be expected to leverage your advanced strategic thinking and cross-functional collaboration skills to optimize vendor performance and manage potential conflicts. Your role will involve making independent decisions that significantly impact our operations and financial management. With your expert computer literacy skills, you will be instrumental in developing new methods and techniques to resolve operational issues. Your ability to coach, mentor, and delegate effectively will be key in leading a large team of professionals and senior managers, fostering an inclusive environment that promotes innovation and continuous improvement.

Job responsibilities:

• Lead and manage a large team of professionals and senior managers, setting clear goals and driving accountability while fostering an inclusive and innovative environment
• Strategically oversee and manage relationships with external vendors, ensuring alignment with organizational goals and optimizing vendor performance
• Negotiate and manage contracts and agreements with vendors, leveraging advanced strategic thinking and cross-functional collaboration skills
• Utilize expert computer literacy skills to develop and implement new methods and techniques to resolve operational issues and improve vendor management processes
• Make independent decisions that significantly impact operations and financial management, establishing and implementing short to mid-term operational plans

Required qualifications, capabilities, and skills:

• 10+ years of relevant experience or equivalent skills
• Demonstrated expertise in managing strategic relationships with external vendors, with a strong focus on contract negotiation and performance optimizations.
• Proven track record of leading large teams of professionals and senior managers, with a focus on fostering an inclusive and innovative environment
• Demonstrated expertise in conflict management, with the ability to facilitate discussions and create win-win solutions in high-stakes situations
• Advanced proficiency in strategic thinking, with a history of using data and research to evaluate potential scenarios and assess impact and risk
• Expertise in computer literacy, with a focus on using technology to solve complex business issues

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Operations Management Executive Director - Life Sciences Sector COO

Job ID

224451

Posted

11-Jun-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Executive Management, Facilities Management

Location(s)

Atlanta - Georgia - United States of America, Charlotte - North Carolina - United States of America, Columbus - Ohio - United States of America, Dallas - Texas - United States of America, Grand Rapids - Michigan - United States of America, Hartford - Connecticut - United States of America, Indianapolis - Indiana - United States of America, Providence - Rhode Island - United States of America

ROLE OVERVIEW:

The Sector COO, GWS Enterprise, is a critical, executive leadership role that performs and delivers as a key value differentiator for the GWS Enterprise business, with the primary intent of helping our sector enterprise life sciences accounts succeed in executing on their contracts with ease.

This role is directly accountable for actualizing a powerful and dynamic operational and delivery excellence capability for the GWS Enterprise business. This includes leading everyday operational excellence across our global account teams focusing on quality, efficiency, compliance, and cost, through direct oversight of certain functions and influence of other processes that may be embedded in accounts. The right leader will effectively balance the centralized vs decentralized approach to achieving operational efficiency.

Through innovative and transformative initiatives, the COO assesses, adapts, and installs meaningful operational improvements in the pursuit of efficiency for excellence, simplification, growth, and profitability. This leader embodies a future focused, systematized, and programmatic approach and agenda to industry-lead the operating practice areas of client service delivery, shared services, account coverage and business performance into an integrated and compelling delivery mechanism.

The COO leads change and realizes synergistic value by shaping a culture of innovation. Well versed in operational methodologies, they deliver measurable value through a deep understanding of the significant influence operational transformation can bring forth.

The primary measures of success for the role are:

• Gross margin improvement for EA globally driven by demonstrable efficiency and cost reduction initiatives,

• Continuous reduction and avoidance of business upsets through strong governance.

• Attainment of the Enterprise Scorecard annually with demonstrated YOY improvement in core operational metrics across the business.

The Enterprise Sector COO owns operational delivery, supporting the sector directors and wider teams to fulfil the client outcomes and service delivery of the contractual agreement. The COO's drive and cultivate growth alongside the sector directors and act as sr. leadership escalation point outside of the president. The COO is a voice of the business and the client to the platform and functions to ensure that the products and systems provided are relevant and add value either to our customers, employees, and P&L. To enable this functional alignment, all sector function leads should be dotted line through the Sector COO, with the exception of, Sales, Strategy & Finance.

PERSON SPECIFICATION:

Change Enablement:

• COO's partner with leaders, peers, and platform leaders to jointly advance necessary change activities by clearly defining the monetized value target and implications for the business. They will anticipate the future business implications and work with the Sector, regional and global platform leadership to mobilize the organizational response to enable the full change cycle

Enables the Strategy & Growth through driving Operational Efficiencies:

• Plays a critical leadership role in decreasing OPEX spending by leveraging operational efficiencies. They will also periodically scan the business for optimization opportunities and in parallel, monitor trends and disruptive events that may create risks for performance. This may include new and expanded account risks. Acts as a long-term advocate for the health of the business to secure sector longevity.

M&A :

• COO's partner in identifying M&A opportunities and then lead the implementation to ensure value realization and integrative optimization.

Safety & Compliance :

• The COO partners with safety and compliance teams to install critical compliance essentials within the Sector, Regions & Platform to solidify employee safety, HSE policies, data privacy and technical policies and procedures (Functional Dotted Lines in some cases).

Operational Reporting:

• Provide accurate, synthesized executive-ready materials to articulate the overall commercial condition of the Sector and opportunities for improvement and growth.

Business Connectivity :

• The COO will frequently engage with Sector Presidents, Delivery Excellence teams, Platform leaders, Functional leaders and other COO's and global practice leaders to know how and when to leverage available expertise for operational excellence.

Best Practices:

• Through the utilization of process optimization, the COO will drive best practices, efficiencies, and effectiveness in every part of the Sector business including account management value chain and life cycle. The COO will scale best practice sharing by routinely sharing these across the business with other COO's.

Talent Enablement:

• The COO will lead talent enablement for their teams including the selection, development, and retention of critical roles, who are ultimately accountable to execute against GWS and clients strategic, financial goals within the Sectors, Regions, and Platform. The COO will invest measurable time to develop, coach and mentor and therefore position anchor roles to be successful, extending their own effectiveness and value resulting in increased performance.

Managing Risk and Crisis Situations :

• Anticipate and enable business risk mitigation strategies to protect CBRE interests. Create strategies and implement measures to mitigate potential threats, and handle crisis situations proactively and effectively

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 (U.S.) and +1 (Canada).

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more (

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Operations Management Executive Director - Life Sciences Sector COO
Job ID
224451
Posted
11-Jun-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Executive Management, Facilities Management
Location(s)
Atlanta - Georgia - United States of America, Charlotte - North Carolina - United States of America, Columbus - Ohio - United States of America, Dallas - Texas - United States of America, Grand Rapids - Michigan - United States of America, Hartford - Connecticut - United States of America, Indianapolis - Indiana - United States of America, Providence - Rhode Island - United States of America
**ROLE OVERVIEW:**
The Sector COO, GWS Enterprise, is a critical, executive leadership role that performs and delivers as a key value differentiator for the GWS Enterprise business, with the primary intent of helping our sector enterprise life sciences accounts succeed in executing on their contracts with ease.
This role is directly accountable for actualizing a powerful and dynamic operational and delivery excellence capability for the GWS Enterprise business. This includes leading everyday operational excellence across our global account teams focusing on quality, efficiency, compliance, and cost, through direct oversight of certain functions and influence of other processes that may be embedded in accounts. The right leader will effectively balance the centralized vs decentralized approach to achieving operational efficiency.
Through innovative and transformative initiatives, the COO assesses, adapts, and installs meaningful operational improvements in the pursuit of efficiency for excellence, simplification, growth, and profitability. This leader embodies a future focused, systematized, and programmatic approach and agenda to industry-lead the operating practice areas of client service delivery, shared services, account coverage and business performance into an integrated and compelling delivery mechanism.
The COO leads change and realizes synergistic value by shaping a culture of innovation. Well versed in operational methodologies, they deliver measurable value through a deep understanding of the significant influence operational transformation can bring forth.
The primary measures of success for the role are:
+ _Gross margin improvement for EA globally driven by demonstrable efficiency and cost reduction initiatives,_
+ _Continuous reduction and avoidance of business upsets through strong governance._
+ _Attainment of the Enterprise Scorecard annually with demonstrated YOY improvement in core operational metrics across the business._
The Enterprise Sector COO owns operational delivery, supporting the sector directors and wider teams to fulfil the client outcomes and service delivery of the contractual agreement. The COO's drive and cultivate growth alongside the sector directors and act as sr. leadership escalation point outside of the president. The COO is a voice of the business and the client to the platform and functions to ensure that the products and systems provided are relevant and add value either to our customers, employees, and P&L. To enable this functional alignment, all sector function leads should be dotted line through the Sector COO, with the exception of, Sales, Strategy & Finance.
**PERSON SPECIFICATION:**
**_Change Enablement:_**
+ COO's partner with leaders, peers, and platform leaders to jointly advance necessary change activities by clearly defining the monetized value target and implications for the business. They will anticipate the future business implications and work with the Sector, regional and global platform leadership to mobilize the organizational response to enable the full change cycle
**_Enables the Strategy & Growth through driving Operational Efficiencies:_**
+ Plays a critical leadership role in decreasing OPEX spending by leveraging operational efficiencies. They will also periodically scan the business for optimization opportunities and in parallel, monitor trends and disruptive events that may create risks for performance. This may include new and expanded account risks. Acts as a long-term advocate for the health of the business to secure sector longevity.
**_M&A_** :
+ COO's partner in identifying M&A opportunities and then lead the implementation to ensure value realization and integrative optimization.
**_Safety & Compliance_** :
+ The COO partners with safety and compliance teams to install critical compliance essentials within the Sector, Regions & Platform to solidify employee safety, HSE policies, data privacy and technical policies and procedures (Functional Dotted Lines in some cases).
**_Operational Reporting:_**
+ Provide accurate, synthesized executive-ready materials to articulate the overall commercial condition of the Sector and opportunities for improvement and growth.
**_Business Connectivity_** :
+ The COO will frequently engage with Sector Presidents, Delivery Excellence teams, Platform leaders, Functional leaders and other COO's and global practice leaders to know how and when to leverage available expertise for operational excellence.
**_Best Practices:_**
+ Through the utilization of process optimization, the COO will drive best practices, efficiencies, and effectiveness in every part of the Sector business including account management value chain and life cycle. The COO will scale best practice sharing by routinely sharing these across the business with other COO's.
**_Talent Enablement:_**
+ The COO will lead talent enablement for their teams including the selection, development, and retention of critical roles, who are ultimately accountable to execute against GWS and clients strategic, financial goals within the Sectors, Regions, and Platform. The COO will invest measurable time to develop, coach and mentor and therefore position anchor roles to be successful, extending their own effectiveness and value resulting in increased performance.
**_Managing Risk and Crisis Situations_** :
+ Anticipate and enable business risk mitigation strategies to protect CBRE interests. Create strategies and implement measures to mitigate potential threats, and handle crisis situations proactively and effectively
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 (U.S.) and +1 (Canada).
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more ( Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)