7,133 Vice President Of Technical Sales Business Development jobs in the United States

The Remote Account Manager will be responsible for building and maintaining strong relationships with clients, ensuring they are satisfied with Care Solutions Inc.'s services. This includes managing accounts, addressing client concerns, and working to grow business opportunities. The role requires excellent communication skills, problem-solving abilities, and a proactive approach to client management.

• Client Relationship Management : Build and maintain strong, long-lasting relationships with clients, ensuring their needs are met.
• Account Maintenance : Monitor client accounts, provide updates, and ensure smooth service delivery.
• Problem Resolution : Address client issues or concerns promptly and professionally, ensuring satisfaction.
• Sales and Growth : Identify opportunities for upselling or expanding services with existing clients.
• Communication : Regularly check in with clients through calls, emails, and virtual meetings to ensure ongoing satisfaction.
• Reporting : Track client account metrics and prepare reports on account performance and progress.
• Collaboration : Work with internal teams (e.g., customer support, marketing) to address client needs and provide solutions.

• Education : High school diploma or equivalent; a bachelor’s degree in business or related field is a plus.
• Experience : 2+ years of experience in account management, sales, or customer service.
• Skills :
  • Strong communication and interpersonal skills.
  • Ability to build rapport and trust with clients.
  • Experience with CRM software and remote communication tools (e.g., Zoom, Slack).
  • Strong problem-solving and multitasking abilities.
  • Self-motivated and able to work independently in a remote environment.

Care Solutions Inc. is an equal opportunity employer and welcomes diverse applicants.

The Account Manager serves as the primary liaison between families and Children’s Lighthouse regarding tuition accounts, billing, and enrollment-related financial matters. This role ensures accurate account management, timely collections, and excellent customer service to maintain strong relationships with families while supporting the center’s financial operations.

• Manage and oversee family tuition accounts, including billing, payments, credits, and adjustments.
• Provide clear communication to families regarding tuition policies, billing schedules, and outstanding balances.
• Track accounts receivable and follow up with families on past-due payments in a professional, supportive manner.
• Work closely with the Director to implement tuition policies and financial procedures.
• Assist parents with account setup, online payment systems, and resolving billing concerns.
• Generate and maintain accurate reports on accounts receivable, collections, and enrollment fees.
• Support the center in maintaining compliance with company policies and state/federal regulations regarding financial records.
• Collaborate with the administrative and teaching staff to ensure accurate enrollment and billing information.
• Provide excellent customer service, building trust and maintaining positive relationships with families.

Sales Account Manager is responsible for ensuring customer satisfaction and loyalty by providing excellent customer service, sales support, and account management. The successful candidate will work closely with customers to develop and maintain relationships, manage account activities, and respond to inquiries and requests.

Duties and Responsibilities

• Develop and maintain strong customer relationships
• Develop and implement sales strategies and plans to meet customer needs
• Respond to customer inquiries and provide support as needed
• Monitor customer accounts and ensure satisfaction
• Manage customer complaints and resolve issues in a timely manner
• Analyze customer data to identify trends and recommend strategies
• Track and report customer data, sales performance, and other metrics
• Prepare reports and presentations for customers, senior management, and other stakeholders

Requirements and Qualifications

• Bachelor's degree in Business, Sales or related field
• Proven experience in sales account management
• Excellent customer service and sales support skills
• Excellent communication and interpersonal skills
• Strong organizational and problem-solving skills
• Able to work independently and as part of a team
• Proficient in Microsoft Office Suite and CRM software

Redefine the HVAC Industry with CarrierCarrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.This role involves managing a dedicated customer portfolio while collaborating with branch-level staff in support of delivering exceptional service. The position requires moderate to extensive experience and sound judgment to plan and accomplish assigned tasks in support of specialized client requirements. Located within a local branch office, this role focuses exclusively on serving a distinct customer base, requiring cross-functional collaboration with branch and regional personnel to deliver targeted service solutions. The ideal candidate will leverage technology and relationship skills to enhance customer experience for this specialized market segment.What you'll doEnsure proper job booking in lock step with sales teams, including daily review of closed un-booked opportunities and complete the booking process.Booking Service projects, work with the billing teams and support management of service projects. Review costs to date and perform any estimate of completion and communication with customers.Review of PBDs (Preliminary Billing Documents) and ensure invoices are processed timelyDaily review of new cases created overnight by the call center and action appropriately for emergency jobsWork with a team on daily review of our operational metrics and speak to progress and changesNotify Service Coordinators of new job booking and schedule requirementProject reconciliation, ensuring minimal to zero underbilled projects.Handle new customers and vendors set up accurately to avoid any issues and disputesAccounts Receivable Subject Matter Expert and handle disputes with customers & credit holdsSubmit Tax Exemption updatesWork with our technicians and operations teams on Clearing Account review and processingProcess parts ordering for repair jobsProcess purchase ordersAAP processingThe ideal candidate will beDetail orientedExcellent communication and customer service skillsSelf-starter, with strong energy, enthusiasm, and process orientationStrong organization, planning and time management skillsAbility to create lasting relationships with external teamsThrives in a fast-paced service environmentKnowledge of SalesforceKnowledge of S4 / SAPEHS awarenessWhat you'll needHigh School Diploma/GED and 5 years of experience in customer service or service operations OR a bachelor's degree.2+ years of experience in customer service or service operations.#LI-OnsiteRSRCARPay Range:$79,500.00-$111,500.00Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.Job Applicant's Privacy Notice:Click on this link to read the Job Applicant's Privacy Notice

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

This role involves managing a dedicated customer portfolio while collaborating with branch-level staff in support of delivering exceptional service. The position requires moderate to extensive experience and sound judgment to plan and accomplish assigned tasks in support of specialized client requirements. Located within a local branch office, this role focuses exclusively on serving a distinct customer base, requiring cross-functional collaboration with branch and regional personnel to deliver targeted service solutions. The ideal candidate will leverage technology and relationship skills to enhance customer experience for this specialized market segment.

What You'll Do

• Ensure proper job booking in lock step with sales teams, including daily review of closed un-booked opportunities and complete the booking process.
• Booking Service projects, work with the billing teams and support management of service projects. Review costs to date and perform any estimate of completion and communication with customers.
• Review of PBDs (Preliminary Billing Documents) and ensure invoices are processed timely
• Daily review of new cases created overnight by the call center and action appropriately for emergency jobs
• Work with a team on daily review of our operational metrics and speak to progress and changes
• Notify Service Coordinators of new job booking and schedule requirement
• Project reconciliation, ensuring minimal to zero underbilled projects.
• Handle new customers and vendors set up accurately to avoid any issues and disputes
• Accounts Receivable Subject Matter Expert and handle disputes with customers & credit holds
• Submit Tax Exemption updates
• Work with our technicians and operations teams on Clearing Account review and processing
• Process parts ordering for repair jobs
• Process purchase orders
• AAP processing

The Ideal Candidate Will Be

• Detail oriented
• Excellent communication and customer service skills
• Self-starter, with strong energy, enthusiasm, and process orientation
• Strong organization, planning and time management skills
• Ability to create lasting relationships with external teams
• Thrives in a fast-paced service environment
• Knowledge of Salesforce
• Knowledge of S4 / SAP
• EHS awareness

What You'll Need

• High School Diploma/GED and 5 years of experience in customer service or service operations OR a bachelor's degree.
• 2+ years of experience in customer service or service operations.

Pay Range: $79,500.00-$111,500.00

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice