24,263 Voice Process jobs in the United States
Communication Skills WebEx Specialist
27608 Glenwood, North Carolina
COOLSOFT
Posted today
Job Viewed
Job Description
Communication Skills WebEx Specialist
(Jobs in Raleigh, NC)
Requirement id
Job title Specialist
Job location in Raleigh, NC
Skills required Curriculum Design, Instructional Design, Technical Knowledge, Communication Skills WebEx
Open Date 08-Oct-2025
Close Date
Job type Contract
Duration 3 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Specialist: Curriculum Design, Instructional Design, Technical Knowledge, Communication Skills WebEx
Start date : 10/20/2025
End Date : 02/02/2026
Submission deadline : 10/14/2025
Client Info : NCDHHS-HB
Note:
* Agency Interview Type : Either Webcam Interview or In Person
* Hybrid
Description :
No travel is required. This is a Monday-Friday, 8-5 position. The Division of Health Benefits follows a hybrid work model. The client will require 8 days per month onsite. Remote option is available, upon approval, for the selected candidate that may not be local to the Raleigh, NC area.
The purpose of the position will be to create in-person and online training content to support organizational initiatives and business units. Strong instructional design and technical knowledge a must. Strong content development and writing skills needed. Ability to create resources to support employee learning, such as tips, job aids, and templates. Good research skills. This position will facilitate and support live virtual meetings and events. Strong presentation, communication, and collaboration skills. Must be professional, available during work hours, responsive, and timely. Must be attentive to detail and meet required timelines for deliverables.
DHB prefers experience with following tools: SharePoint page administration, Adobe Articulate (Storyline and Rise) & Camtasia, MS Teams. Candidates with experience developing curriculums or training in partnership with subject matter experts is preferred. Creating training videos and microlearning, a plus. Use of voiceover tools a plus. Interest in continually learning new software and keeping the team updated on changes to software, is desired.
This position works with: Associate Director of Organizational Development, Training and Support Specialists, Learning and Development Consultant, Organizational Development Consultant, and an Administrative Support Specialist.
Call Ext 100for more details. Please provide Requirement id: while calling.
EOE Protected Veterans/Disability
(Jobs in Raleigh, NC)
Requirement id
Job title Specialist
Job location in Raleigh, NC
Skills required Curriculum Design, Instructional Design, Technical Knowledge, Communication Skills WebEx
Open Date 08-Oct-2025
Close Date
Job type Contract
Duration 3 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Specialist: Curriculum Design, Instructional Design, Technical Knowledge, Communication Skills WebEx
Start date : 10/20/2025
End Date : 02/02/2026
Submission deadline : 10/14/2025
Client Info : NCDHHS-HB
Note:
* Agency Interview Type : Either Webcam Interview or In Person
* Hybrid
Description :
No travel is required. This is a Monday-Friday, 8-5 position. The Division of Health Benefits follows a hybrid work model. The client will require 8 days per month onsite. Remote option is available, upon approval, for the selected candidate that may not be local to the Raleigh, NC area.
The purpose of the position will be to create in-person and online training content to support organizational initiatives and business units. Strong instructional design and technical knowledge a must. Strong content development and writing skills needed. Ability to create resources to support employee learning, such as tips, job aids, and templates. Good research skills. This position will facilitate and support live virtual meetings and events. Strong presentation, communication, and collaboration skills. Must be professional, available during work hours, responsive, and timely. Must be attentive to detail and meet required timelines for deliverables.
DHB prefers experience with following tools: SharePoint page administration, Adobe Articulate (Storyline and Rise) & Camtasia, MS Teams. Candidates with experience developing curriculums or training in partnership with subject matter experts is preferred. Creating training videos and microlearning, a plus. Use of voiceover tools a plus. Interest in continually learning new software and keeping the team updated on changes to software, is desired.
This position works with: Associate Director of Organizational Development, Training and Support Specialists, Learning and Development Consultant, Organizational Development Consultant, and an Administrative Support Specialist.
Call Ext 100for more details. Please provide Requirement id: while calling.
EOE Protected Veterans/Disability
View Now
0
Written Communication Skills Specialist
39203 Jackson, Mississippi
COOLSOFT
Posted 2 days ago
Job Viewed
Job Description
Written Communication Skills Specialist
(Jobs in Jackson, MS)
Requirement id
Job title Specialist
Job location in Jackson, MS
Skills required Database Design, ETL Experience, Data Management, Written Communication Skills
Open Date 06-Oct-2025
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Specialist: Database Design, ETL Experience, Data Management, Written Communication Skills
Start date : 10/13/2025
End Date : 10/12/2026
Submission deadline : 10/9/2025 3:00 PM
Client Info : MDCPS
Note:
* 100% remote
Description:
POSITION SUMMARY:
This position is full-time (40 hours weekly) and requires an individual to participate as a significantly contributing team
member on the MDCPS Data Management Team (DMT). The near-term scope of this team and this position includes
participating in data related migration and design activities on the replacement of legacy case management system with
the new CCWIS Cloud-Based hosted solution, and additional to that, planning and implementation of cloud-based data stack to enable robust and actionable analytics capabilities at MDCPS. This individual will be reporting to the lead architect on DMT.
MAJOR RESPONSIBLITIES:
Support and participation in Identification and management of data-related issues / risks and gaps Understanding, conceiving and documenting source and target-state data architectures for applications and cloud-
based data analytic platforms Data Pipeline Design and Implementation
Development of subject matter expertise in business drivers, business semantic meaning and business practice when
providing data management services.
Design and Development of ETL architecture and technical work packages
Deliver on measurable improvements of data quality metrics
Entity Relationship Diagramming, Business Vocabulary, Data Dictionary, Multi-Dimensional Models, Semantic Models
Data mapping specifications for migration from large legacy database to new case management application, entity
relationship diagrams, data base schema, data dictionary, transformation lineage, business vocabulary/semantic models.
Data Set Catalogue Planning and Implementation.
Provisioning and managing meta data in the data stack
Identifying business rules for complex business metrics and coding calculations for those metrics.
Semantic model design and development with time series, hierarchical/drill down views for child welfare metrics
Required Skills/Experience:
Provide the minimum required skills and/or experience the contractor must possess to qualify for this position. These
requirements will be transferred to the Score Sheet and candidates without these requirements reflected on their resume will
NOT be presented to the manager for consideration.
To be considered, all proposed consultants must meet the following mandatory requirements:
- Eight (8) years of experience with Multidimensional Model Data Base Design, ETL design and development.
- Eight (8) years of experience with data quality and master data management integration.
- Eight (8) years of experience with ERDs, business vocabulary, data dictionary and database schema mapping.
- Eight (8) years of data analytic implementation projects
- Three (3) years of experience with cloud-based data stack tool and platforms
- Excellent English-speaking skills, written communication skills, and knowledge transfer skills
Preferred/Not Required
Provide any skills/experience that would be helpful for the candidate to possess but not required. Examples: Previous supervisory
experience, WebLogic experience helpful, etc.
Preferred Qualifications:
Experience in Child Welfare data modeling, case management and analytics
Experience with data quality and data exchange components of federal requirements for Child Welfare
management systems
Prior CCWIS experience
Ability to communicate effectively
Ability to build a positive, productive rapport with team members
Call Ext 100for more details. Please provide Requirement id: while calling.
EOE Protected Veterans/Disability
(Jobs in Jackson, MS)
Requirement id
Job title Specialist
Job location in Jackson, MS
Skills required Database Design, ETL Experience, Data Management, Written Communication Skills
Open Date 06-Oct-2025
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Specialist: Database Design, ETL Experience, Data Management, Written Communication Skills
Start date : 10/13/2025
End Date : 10/12/2026
Submission deadline : 10/9/2025 3:00 PM
Client Info : MDCPS
Note:
* 100% remote
Description:
POSITION SUMMARY:
This position is full-time (40 hours weekly) and requires an individual to participate as a significantly contributing team
member on the MDCPS Data Management Team (DMT). The near-term scope of this team and this position includes
participating in data related migration and design activities on the replacement of legacy case management system with
the new CCWIS Cloud-Based hosted solution, and additional to that, planning and implementation of cloud-based data stack to enable robust and actionable analytics capabilities at MDCPS. This individual will be reporting to the lead architect on DMT.
MAJOR RESPONSIBLITIES:
Support and participation in Identification and management of data-related issues / risks and gaps Understanding, conceiving and documenting source and target-state data architectures for applications and cloud-
based data analytic platforms Data Pipeline Design and Implementation
Development of subject matter expertise in business drivers, business semantic meaning and business practice when
providing data management services.
Design and Development of ETL architecture and technical work packages
Deliver on measurable improvements of data quality metrics
Entity Relationship Diagramming, Business Vocabulary, Data Dictionary, Multi-Dimensional Models, Semantic Models
Data mapping specifications for migration from large legacy database to new case management application, entity
relationship diagrams, data base schema, data dictionary, transformation lineage, business vocabulary/semantic models.
Data Set Catalogue Planning and Implementation.
Provisioning and managing meta data in the data stack
Identifying business rules for complex business metrics and coding calculations for those metrics.
Semantic model design and development with time series, hierarchical/drill down views for child welfare metrics
Required Skills/Experience:
Provide the minimum required skills and/or experience the contractor must possess to qualify for this position. These
requirements will be transferred to the Score Sheet and candidates without these requirements reflected on their resume will
NOT be presented to the manager for consideration.
To be considered, all proposed consultants must meet the following mandatory requirements:
- Eight (8) years of experience with Multidimensional Model Data Base Design, ETL design and development.
- Eight (8) years of experience with data quality and master data management integration.
- Eight (8) years of experience with ERDs, business vocabulary, data dictionary and database schema mapping.
- Eight (8) years of data analytic implementation projects
- Three (3) years of experience with cloud-based data stack tool and platforms
- Excellent English-speaking skills, written communication skills, and knowledge transfer skills
Preferred/Not Required
Provide any skills/experience that would be helpful for the candidate to possess but not required. Examples: Previous supervisory
experience, WebLogic experience helpful, etc.
Preferred Qualifications:
Experience in Child Welfare data modeling, case management and analytics
Experience with data quality and data exchange components of federal requirements for Child Welfare
management systems
Prior CCWIS experience
Ability to communicate effectively
Ability to build a positive, productive rapport with team members
Call Ext 100for more details. Please provide Requirement id: while calling.
EOE Protected Veterans/Disability
View Now
1
HL7 JavaScript FHIR SQL Microsoft Sftp Communication Skills Documentation Skills Ana
23274 Richmond, Virginia
COOLSOFT
Posted 7 days ago
Job Viewed
Job Description
HL7 JavaScript FHIR SQL Microsoft Sftp Communication Skills Documentation Skills Ana
Requirement id
Job title Analyst
Job location in Richmond, VA
Skills required Rhapsody 2.3, HL7, JAVA SCRIPT, FHIR SQL Microsoft Sftp Communication Sk
Open Date 01-Oct-2025
Close Date
Job type Contract
Duration 9 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Analyst: Rhapsody 2.3, HL7, JAVA SCRIPT, FHIR SQL Microsoft Sftp Communication Sk
Start date : 10/13/2025
End Date : 06/30/2026
Submission deadline : 10/6/2025
Client Info : VDH
Note:
* Agency Interview Type : In Person Only
* Hybrid
Description :
VDH System Analyst - Rhapsody Integration Engineer
ON-SITE interview: *Candidates MUST agree to ONSITE interviews, NO exceptions. Might do a phone screen filter if the applicant count is high.
Candidates will be required to come onsite sometimes for project plans, meetings etc. NO exceptions
Works as part of the Virginia Department of Health, Office of Information Management (VDH) to develop and maintain multiple Rhapsody solutions.
Specific Task(s):
Develop, Maintain and Enhance Rhapsody solutions
Expertise in HL7, FHIR, eICR, Javascript,
Good SQL development skills
Required Skill set:
3+ years of HL7 interface experience in Rhapsody
2+ years of experience with EHR - Cerner Millennium preferred
Working knowledge of TCP/IP. HTTPs, Webservices, Microsoft OS, security protocols
Experience with SQL Server, XML, and interface engines
Solid understanding of healthcare interoperability standards such as HL7, FHIR, and X12
Proven ability to perform data mapping, transformation, and validation across disparate systems
Familiarity with secure data exchange protocols (e.g., VPN, SFTP, HTTPS) and regulatory compliance frameworks including HIPAA and HITECH
Call Ext 100for more details. Please provide Requirement id: while calling.
EOE Protected Veterans/Disability
Requirement id
Job title Analyst
Job location in Richmond, VA
Skills required Rhapsody 2.3, HL7, JAVA SCRIPT, FHIR SQL Microsoft Sftp Communication Sk
Open Date 01-Oct-2025
Close Date
Job type Contract
Duration 9 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Analyst: Rhapsody 2.3, HL7, JAVA SCRIPT, FHIR SQL Microsoft Sftp Communication Sk
Start date : 10/13/2025
End Date : 06/30/2026
Submission deadline : 10/6/2025
Client Info : VDH
Note:
* Agency Interview Type : In Person Only
* Hybrid
Description :
VDH System Analyst - Rhapsody Integration Engineer
ON-SITE interview: *Candidates MUST agree to ONSITE interviews, NO exceptions. Might do a phone screen filter if the applicant count is high.
Candidates will be required to come onsite sometimes for project plans, meetings etc. NO exceptions
Works as part of the Virginia Department of Health, Office of Information Management (VDH) to develop and maintain multiple Rhapsody solutions.
Specific Task(s):
Develop, Maintain and Enhance Rhapsody solutions
Expertise in HL7, FHIR, eICR, Javascript,
Good SQL development skills
Required Skill set:
3+ years of HL7 interface experience in Rhapsody
2+ years of experience with EHR - Cerner Millennium preferred
Working knowledge of TCP/IP. HTTPs, Webservices, Microsoft OS, security protocols
Experience with SQL Server, XML, and interface engines
Solid understanding of healthcare interoperability standards such as HL7, FHIR, and X12
Proven ability to perform data mapping, transformation, and validation across disparate systems
Familiarity with secure data exchange protocols (e.g., VPN, SFTP, HTTPS) and regulatory compliance frameworks including HIPAA and HITECH
Call Ext 100for more details. Please provide Requirement id: while calling.
EOE Protected Veterans/Disability
View Now
2
JAVA SCRIPT VB Scripting HTML5 Microsoft.NET SOAP HTTP Communication Skills Both V
27608 Glenwood, North Carolina
COOLSOFT
Posted 7 days ago
Job Viewed
Job Description
JAVA SCRIPT VB Scripting HTML5 Microsoft.NET SOAP HTTP Communication Skills Both V
Requirement id
Job title Specialist
Job location in Raleigh, NC
Skills required C#, Web API, ASP.NET MVC, JAVA SCRIPT VB Scripting HTML5 Microsoft
Open Date 01-Oct-2025
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Specialist: C#, Web API, ASP.NET MVC, JAVA SCRIPT VB Scripting HTML5 Microsoft
Start Date : 10/01/2025
End Date : 09/30/2026
Submission Deadline : 10/07/2025
Client Info: NCDHHS-AM
Note:
* Agency Interview Type : Either Webcam Interview or In Person
* Onsite
Description :
The primary purpose of this position is to provide senior-level system management, configuration, administration and support DCDEE Regulatory, DCDEE website and other DCDEE miscellaneous applications. The candidate should be able to work under a tight timeline. Responsibilities include working with both mid and senior-level business executives and IT personnel to refine and execute program requirements. Candidate should have extensive experience implementing solution using Microsoft .NET (Framework & Core),DNN (DotNetNuke), C#, ASP.NET MVC, WebAPI, AngularJS/Angular, JavaScript, jQuery, Bootstrap, SQL Server Reporting Services and SQL Server database. This position is responsible for planning, designing, development, enhancement, and maintenance of the said solutions/applications. The candidate should perform system administration, business and workflow process modeling, and business systems integration based on a high degree of knowledge and experience using Microsoft .NET framework. This role should also be able to do necessary modifications and testing to all DCDEE applications for making them ADA compliant.
Job duties include but are not limited to:
Documented knowledge and experience in full-stack development using Microsoft .NET (Framework & Core), C#, ASP.NET MVC, WebAPI, AngularJS/Angular, JavaScript, jQuery, Bootstrap
Demonstrated technical knowledge with database design and development:
Microsoft SQL Server 2019 and above, stored procedures/SQL queries for database queries, database optimization and relational data modeling.
Proven experience with Claims-based authentication, Azure Active Directory, SAML, Web service integration (SOAP, REST, HTTP, UDDI, WSDL)
Background and experience in developing and deploying reports using Microsoft SQL Server Reporting Services (SSRS)
Solid understanding of HTML5, CSS3, XML, XSL, VBScript, AJAX
This position requires an extensive level of business/business application knowledge, a specialized/advanced technical skill set, or extended experience in a specialized/advanced technical skill set. This position will provide rapid application development and system administration/configuration support.
This position requires independent initiative and action in decision making,analysis, design, programming, and troubleshooting arenas. Duties also include:
- participation in strategic and tactical planning with Business Partners,Vendors, and organizational unit management
- participating in project planning and estimating efforts
- consultation and planning for specific modifications and enhancements to production applications/information systems
- monitoring technical effort activities for adherence to schedules, milestones and deliverables
- monitoring efforts for quality assurance and adherence to state, departmental and divisional standards and procedures
- application/information system assessment and performance monitoring to avoid preventable interruption of production and to provide optimum quality service to the clients
Call Ext 100for more details. Please provide Requirement id: while calling.
EOE Protected Veterans/Disability
Requirement id
Job title Specialist
Job location in Raleigh, NC
Skills required C#, Web API, ASP.NET MVC, JAVA SCRIPT VB Scripting HTML5 Microsoft
Open Date 01-Oct-2025
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Specialist: C#, Web API, ASP.NET MVC, JAVA SCRIPT VB Scripting HTML5 Microsoft
Start Date : 10/01/2025
End Date : 09/30/2026
Submission Deadline : 10/07/2025
Client Info: NCDHHS-AM
Note:
* Agency Interview Type : Either Webcam Interview or In Person
* Onsite
Description :
The primary purpose of this position is to provide senior-level system management, configuration, administration and support DCDEE Regulatory, DCDEE website and other DCDEE miscellaneous applications. The candidate should be able to work under a tight timeline. Responsibilities include working with both mid and senior-level business executives and IT personnel to refine and execute program requirements. Candidate should have extensive experience implementing solution using Microsoft .NET (Framework & Core),DNN (DotNetNuke), C#, ASP.NET MVC, WebAPI, AngularJS/Angular, JavaScript, jQuery, Bootstrap, SQL Server Reporting Services and SQL Server database. This position is responsible for planning, designing, development, enhancement, and maintenance of the said solutions/applications. The candidate should perform system administration, business and workflow process modeling, and business systems integration based on a high degree of knowledge and experience using Microsoft .NET framework. This role should also be able to do necessary modifications and testing to all DCDEE applications for making them ADA compliant.
Job duties include but are not limited to:
Documented knowledge and experience in full-stack development using Microsoft .NET (Framework & Core), C#, ASP.NET MVC, WebAPI, AngularJS/Angular, JavaScript, jQuery, Bootstrap
Demonstrated technical knowledge with database design and development:
Microsoft SQL Server 2019 and above, stored procedures/SQL queries for database queries, database optimization and relational data modeling.
Proven experience with Claims-based authentication, Azure Active Directory, SAML, Web service integration (SOAP, REST, HTTP, UDDI, WSDL)
Background and experience in developing and deploying reports using Microsoft SQL Server Reporting Services (SSRS)
Solid understanding of HTML5, CSS3, XML, XSL, VBScript, AJAX
This position requires an extensive level of business/business application knowledge, a specialized/advanced technical skill set, or extended experience in a specialized/advanced technical skill set. This position will provide rapid application development and system administration/configuration support.
This position requires independent initiative and action in decision making,analysis, design, programming, and troubleshooting arenas. Duties also include:
- participation in strategic and tactical planning with Business Partners,Vendors, and organizational unit management
- participating in project planning and estimating efforts
- consultation and planning for specific modifications and enhancements to production applications/information systems
- monitoring technical effort activities for adherence to schedules, milestones and deliverables
- monitoring efforts for quality assurance and adherence to state, departmental and divisional standards and procedures
- application/information system assessment and performance monitoring to avoid preventable interruption of production and to provide optimum quality service to the clients
Call Ext 100for more details. Please provide Requirement id: while calling.
EOE Protected Veterans/Disability
View Now
3
MS SQL Server Hyper V Windows Server Problem Solving Skills Communication Skills Ad
83756 Boise, Idaho
COOLSOFT
Posted 1 day ago
Job Viewed
Job Description
MS SQL Server Hyper V Windows Server Problem Solving Skills Communication Skills Ad
Requirement id
Job title Administrator
Job location in Boise, ID
Skills required MS SQL Server, not found, Clustering Knowledge, Hyper V Windows Server Problem Solving S
Open Date 03-Oct-2025
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Administrator: MS SQL Server, not found, Clustering Knowledge, Hyper V Windows Server Problem Solving S
Start date : 10/20/2025
End Date : 10/30/2026
Submission deadline : 10/09/2025
Client Info : Idaho Department of Health & Welfare - Information Technology
Note:
* Agency Interview Type : Either Webcam or In Person
* Remote
Description :
We are seeking a senior-level SQL Server DBA to support a critical upgrade project from SQL Server2017 to 2022. This role is focused on managing and upgrading SQL Server environments hosted on on-premises virtual machines (VMs). The ideal candidate will have deep experience with high availability configurations, clustering, and disaster recovery in a virtualized infrastructure.
Key Responsibilities
Lead the upgrade of SQL Server 2017 to 2022 in a complex, on-prem VM-based environment
Maintain and troubleshoot Always On Availability Groups and Windows Server Failover Clustering (WSFC)
Collaborate with infrastructure teams to manage VM configurations, storage, and networking
Support both production and disaster recovery (DR) environments
Perform performance tuning, capacity planning, and backup/restore operations
Create and maintain detailed documentation and procedures
Provide on-call support as needed
Provide direction as needed for other DBA contractors on work required to be performed
Provide knowledge transfer to internal teams
Required Qualifications
7+ years of SQL Server DBA experience in enterprise environments
Proven experience upgrading SQL Server 2017 to 2022 on virtualized infrastructure
Expertise in clustering, high availability, and DR strategies using VMs
Strong understanding of Hyper-V or VMware environments
Proficiency in T-SQL and PowerShell scripting
Experience managing SQL Server on Windows Server in an on-premises data center
Excellent problem-solving and communication skills
Experience with SQL Server components such as SSRS, SSIS, and Analysis Services
Preferred Qualifications
Microsoft Certified: Azure Database Administrator Associate or equivalent
Familiarity with VM backup and snapshot strategies
Experience with monitoring tools like Redgate®, SolarWinds®, or Sentry One®
Knowledge of hybrid DR strategies involving off-site or co-located data centers
Knowledge of current Microsoft SQL Server licensing
Experience in using and configuring 3rd party tools such as Redgate® monitoring tools
Understanding of Active Directory configuration requirements, including:
Cluster Name Object (CNO) requirements for pre staged SQL Computer Objects
Delegation of rights to service accounts for dynamic object creation within specific OUs
Understanding of DNS configuration requirements to support dynamic updates for SQL Server listeners and CNOs in high availability scenarios
Note: While the contractor will not directly manage AD or DNS, they will work closely with the Server Support team to facilitate necessary changes and ensure proper configuration.
Call Ext 100for more details. Please provide Requirement id: while calling.
EOE Protected Veterans/Disability
Requirement id
Job title Administrator
Job location in Boise, ID
Skills required MS SQL Server, not found, Clustering Knowledge, Hyper V Windows Server Problem Solving S
Open Date 03-Oct-2025
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Administrator: MS SQL Server, not found, Clustering Knowledge, Hyper V Windows Server Problem Solving S
Start date : 10/20/2025
End Date : 10/30/2026
Submission deadline : 10/09/2025
Client Info : Idaho Department of Health & Welfare - Information Technology
Note:
* Agency Interview Type : Either Webcam or In Person
* Remote
Description :
We are seeking a senior-level SQL Server DBA to support a critical upgrade project from SQL Server2017 to 2022. This role is focused on managing and upgrading SQL Server environments hosted on on-premises virtual machines (VMs). The ideal candidate will have deep experience with high availability configurations, clustering, and disaster recovery in a virtualized infrastructure.
Key Responsibilities
Lead the upgrade of SQL Server 2017 to 2022 in a complex, on-prem VM-based environment
Maintain and troubleshoot Always On Availability Groups and Windows Server Failover Clustering (WSFC)
Collaborate with infrastructure teams to manage VM configurations, storage, and networking
Support both production and disaster recovery (DR) environments
Perform performance tuning, capacity planning, and backup/restore operations
Create and maintain detailed documentation and procedures
Provide on-call support as needed
Provide direction as needed for other DBA contractors on work required to be performed
Provide knowledge transfer to internal teams
Required Qualifications
7+ years of SQL Server DBA experience in enterprise environments
Proven experience upgrading SQL Server 2017 to 2022 on virtualized infrastructure
Expertise in clustering, high availability, and DR strategies using VMs
Strong understanding of Hyper-V or VMware environments
Proficiency in T-SQL and PowerShell scripting
Experience managing SQL Server on Windows Server in an on-premises data center
Excellent problem-solving and communication skills
Experience with SQL Server components such as SSRS, SSIS, and Analysis Services
Preferred Qualifications
Microsoft Certified: Azure Database Administrator Associate or equivalent
Familiarity with VM backup and snapshot strategies
Experience with monitoring tools like Redgate®, SolarWinds®, or Sentry One®
Knowledge of hybrid DR strategies involving off-site or co-located data centers
Knowledge of current Microsoft SQL Server licensing
Experience in using and configuring 3rd party tools such as Redgate® monitoring tools
Understanding of Active Directory configuration requirements, including:
Cluster Name Object (CNO) requirements for pre staged SQL Computer Objects
Delegation of rights to service accounts for dynamic object creation within specific OUs
Understanding of DNS configuration requirements to support dynamic updates for SQL Server listeners and CNOs in high availability scenarios
Note: While the contractor will not directly manage AD or DNS, they will work closely with the Server Support team to facilitate necessary changes and ensure proper configuration.
Call Ext 100for more details. Please provide Requirement id: while calling.
EOE Protected Veterans/Disability
View Now
4
Customer Support Specialist-Call Center
02919 Johnston, Rhode Island
Jobs for Humanity
Posted 9 days ago
Job Viewed
Job Description
Company Description
Job Description
Customer Support Specialist-Call Center
This is a contract position.
This is an on-site position in Providence, RI.
About this position
This Consumer Lending Advisor role is a call center position supporting customers for one of the larger financial institutions in the US. Advisors will manage incoming calls for payment inquiries, assistance with website management and inquiries for declined applications.
Job Responsibilities
YUPRO Placement is the nation's leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
Job Description
Customer Support Specialist-Call Center
This is a contract position.
This is an on-site position in Providence, RI.
About this position
This Consumer Lending Advisor role is a call center position supporting customers for one of the larger financial institutions in the US. Advisors will manage incoming calls for payment inquiries, assistance with website management and inquiries for declined applications.
Job Responsibilities
- Respond to customer issues with speed, find answers promptly, and address concerns in a polite, empathetic, and professional manner.
- Manage incoming calls and provide accurate information to customers.
- Possess the ability to quickly memorize, recall, or research answers to customer inquiries.
- Demonstrate excellent customer care and focus by assessing customers' needs and providing appropriate solutions, troubleshooting steps, or guidance for a positive customer experience.
- Learn and adhere to all customer service procedures and policies.
- Strive to exceed personal and team targets, goals, and quotas.
- Aim for swift resolution of customer inquiries.
- Maintain records of customer interactions, organizing and filing profile/account changes.
- Previous customer service experience
- Previous call center experience preferred, but not required.
- Excellent verbal communication skills with a polite, empathetic, and professional demeanor.
- Strong customer-centric approach and the ability to assess customer needs accurately.
- Strong demonstrated computer skills
- Ability to work a flexible schedule.
- Contract Length: 3 months with temp to hire opportunity.
- Start Date: January 8
- Schedule: Candidates must work a 10am or 12pm start time. Shifts are 9 hours each with lunch and 2 15-minute breaks. Candidates must be avaialble for 4 weekdays and 1 weekend shift weekly.
- Training: Training is the first two weeks on assignment.
-
- Training Schedule: Monday-Friday, 8-5p.
- Candidates can NOT be late or miss any training opportunities.
- Pay Range: $19/HR
YUPRO Placement is the nation's leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
View Now
5
Call Center
Remote
$29 - $31 per hour
Romero Roofing & Siding
Posted 27 days ago
Job Viewed
Job Description
Key Responsibilities:
- Answer inbound calls and respond to customer inquiries in a courteous and professional manner
- Make outbound calls to follow up with customers, confirm appointments, or provide updates
- Provide accurate information about company products, services, and policies
- Resolve customer concerns and escalate complex issues to the appropriate department
- Process orders, payments, service requests, and account updates
- Document customer interactions and maintain detailed records in the call center system (CRM)
- Meet or exceed performance metrics, including call handling time, customer satisfaction scores, and resolution rates
- Collaborate with team members and other departments to ensure customer needs are met
- Adhere to scripts, policies, and compliance requirements while maintaining a natural, empathetic tone
- Stay updated on company offerings and procedures to provide accurate support
Qualifications & Skills:
- High school diploma or equivalent (Associate’s or Bachelor’s degree a plus)
- Previous call center or customer service experience preferred
- Excellent verbal communication and active listening skills
- Ability to remain calm and professional under pressure
- Strong problem-solving and multitasking abilities
- Basic computer proficiency and experience with CRM systems
- Positive attitude, patience, and customer-focused mindset
Company Details
What We Do: We specialize in residential roofing, including roof repairs, complete roof installations, and emergency roof services. We also provide siding services, as well as skylight installation, enhancing both aesthetic appeal and durability. Our work is backed by a full satisfaction guarantee, high industry standards, and a strong emphasis on customer service. Areas We Serve: We serve multiple communities across Pennsylvania, including but not limited to Spring Mount, Harleysville, Sanatoga, West Point, Phoenixville, Pottstown, Norristown, Lansdale, Perkiomenville, Worcester, Kulpsville, Gilbertsville, Souderton, and Perkasie. Why Customers Choose Us: We use quality materials and maintain workmanship that exceeds typical industry standards. We emphasize professionalism, timely service, and clear communication throughout projects. We guarantee includes finish-to-finish customer satisfaction and strong support after installation.
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6
Call Center
Remote
$18 - $28 per hour
Advance Management & Investment LLC
Posted 28 days ago
Job Viewed
Job Description
We are seeking a dynamic and customer-focused Call Center Representative to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer inquiries in a timely and professional manner.
The Call Center Representative will play a key role in maintaining customer satisfaction and loyalty by delivering high-quality service and support.
Responsibilities:- Answer incoming calls and respond to customer inquiries
- Make outbound calls to follow up on customer issues
- Provide information about products and services
- Resolve customer complaints and issues
- Update customer records in the database
- High school diploma or equivalent
- Previous experience in a call center or customer service role preferred
- Excellent communication and interpersonal skills
- Ability to multi-task and work in a fast-paced environment
- Strong problem-solving skills
If you are a motivated and customer-oriented individual looking to join a dynamic team, we want to hear from you! Apply now to be considered for the Call Center Representative position.
Company Details
A premier hospitality management and investment company in California and Arizona, Advance Management & Investment, LLC is known for its development and management of quality upper scale hotels. We have built a reputation for going beyond the ordinary. Our hotels feature elegantly decorated rooms, extensive amenities and impeccable service. Our goal is to provide the best possible value for the customer and the owner alike, exceeding their expectations in every way.
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7
Call Center
06030 Farmington, Connecticut
Health Advocates Network
Posted today
Job Viewed
Job Description
Benefits We Offer:
+ Comprehensive health, prescription, dental, vision, life, and disability plans
+ Competitive pay rates
+ Referral opportunities ? Refer a friend & Cash in!
+ Travel reimbursement and per diem allowances
+ Employee discounts
+ Educational opportunities
Health Advocates Network was founded based on a shared aspiration to improve the way healthcare staffing is done. We are a company founded by healthcare professionals and built for healthcare professionals. As your true advocates, we will always help you thrive and pave the path forward in your career. Our talented staffing team is committed to providing exceptional customer service, great opportunities with top pay and benefits.
From Per Diem to Travel Contracts, miles away or local to you, Health Advocates Network can find you just what you are looking for. Allow us to get you to you next adventure!
Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability
+ Comprehensive health, prescription, dental, vision, life, and disability plans
+ Competitive pay rates
+ Referral opportunities ? Refer a friend & Cash in!
+ Travel reimbursement and per diem allowances
+ Employee discounts
+ Educational opportunities
Health Advocates Network was founded based on a shared aspiration to improve the way healthcare staffing is done. We are a company founded by healthcare professionals and built for healthcare professionals. As your true advocates, we will always help you thrive and pave the path forward in your career. Our talented staffing team is committed to providing exceptional customer service, great opportunities with top pay and benefits.
From Per Diem to Travel Contracts, miles away or local to you, Health Advocates Network can find you just what you are looking for. Allow us to get you to you next adventure!
Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability
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8
Call Center
30309 Midtown Atlanta, Georgia
Chicken Salad Chick
Posted 1 day ago
Job Viewed
Job Description
**Description**
Responsibilities
+ Providing first-line support to both internal and external customers via phone and email, addressing order fulfillment, product inquiries, information clarification, research, and delivering prompt and optimal solutions.
+ Acting as the primary escalation point for Order Management issues, working closely with retail teams to ensure efficient resolution.
+ Accurately entering data into the order entry system to facilitate seamless order processing.
+ Adhering to standard work practices to ensure professional and consistent service delivery.
+ Leveraging relevant software, databases, scripts, and tools to deliver satisfactory service to customers.
+ Proactively addressing and resolving customer issues, including order fulfillment and information requests.
Requirements
+ 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices.
+ Basic competency in Microsoft Suite (Outlook, Word, PowerPoint).
+ Previous experience with SAP or other Order Management Systems is advantageous but not mandatory.
+ Familiarity with Salesforce.com is a plus but not required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
Responsibilities
+ Providing first-line support to both internal and external customers via phone and email, addressing order fulfillment, product inquiries, information clarification, research, and delivering prompt and optimal solutions.
+ Acting as the primary escalation point for Order Management issues, working closely with retail teams to ensure efficient resolution.
+ Accurately entering data into the order entry system to facilitate seamless order processing.
+ Adhering to standard work practices to ensure professional and consistent service delivery.
+ Leveraging relevant software, databases, scripts, and tools to deliver satisfactory service to customers.
+ Proactively addressing and resolving customer issues, including order fulfillment and information requests.
Requirements
+ 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices.
+ Basic competency in Microsoft Suite (Outlook, Word, PowerPoint).
+ Previous experience with SAP or other Order Management Systems is advantageous but not mandatory.
+ Familiarity with Salesforce.com is a plus but not required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
View Now
9