1,300 Volunteer Support jobs in the United States

• Develop and implement effective strategies for recruiting new volunteers from the community.
• Screen, interview, and onboard new volunteers, ensuring they are a good fit for available roles and the organization's mission.
• Provide comprehensive orientation and training for volunteers, covering organizational policies, procedures, and specific role responsibilities.
• Schedule volunteers for various programs and events, ensuring adequate coverage and efficient utilization of volunteer time.
• Maintain accurate and up-to-date volunteer records in the organization's database, including contact information, hours served, and assignments.
• Act as the primary point of contact for volunteers, responding to inquiries and providing ongoing support and guidance.
• Recognize and appreciate volunteer contributions, organizing appreciation events and initiatives.
• Develop and disseminate volunteer communication materials, such as newsletters, emails, and updates.
• Monitor volunteer performance and provide constructive feedback, addressing any concerns or issues that may arise.
• Assist in the development of volunteer program materials and resources.
• Collaborate with program staff to identify volunteer needs and match volunteers with appropriate opportunities.
• Ensure compliance with all organizational policies and relevant regulations pertaining to volunteers.
• Organize and facilitate volunteer meetings and training sessions.
• Assist in fundraising activities by engaging volunteers and donors.
• Contribute to the continuous improvement of the volunteer program by gathering feedback and suggesting enhancements.

• High school diploma or equivalent; Associate's or Bachelor's degree in a related field (e.g., Social Work, Non-profit Management, Human Resources) is a plus.
• Previous experience in volunteer management, community outreach, HR, or a related role is highly desirable.
• Excellent interpersonal, communication, and organizational skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and database management.
• A passion for community service and a strong understanding of non-profit operations.
• Ability to motivate, inspire, and manage individuals from diverse backgrounds.
• Strong problem-solving abilities and attention to detail.
• Flexibility to work some evenings and weekends as needed for volunteer activities and events.
• Ability to work independently and as part of a team.
• Experience in event planning or coordination is beneficial.
• Bilingual proficiency (English/Spanish) is a strong asset for this role.

Location: Kansas City, MO (Hybrid/Remote options available)

Commitment: Flexible hours, minimum 5-10 hours per week

About Us:

Creative Emajinations is an arts-based nonprofit dedicated to providing underserved children in Kansas City with access to arts education, mentorship, and community outreach programs. We believe in the transformative power of the arts to help children reach their fullest potential.

Position Overview:

The Volunteer Coordinator will play a key role in managing and growing our volunteer program. This individual will work closely with staff to recruit, train, and support volunteers for a variety of programs, events, and initiatives. The Volunteer Coordinator will help create an engaging and positive experience for volunteers, ensuring they feel valued and aligned with our mission.

Responsibilities:

• Recruit and engage volunteers for various Creative Emajinations programs and events.
• Organize volunteer orientations and training sessions.
• Maintain and update volunteer records.
• Develop and implement volunteer retention strategies to ensure long-term involvement.
• Communicate regularly with volunteers to keep them informed about upcoming opportunities and events.
• Coordinate volunteer schedules for programs and events, ensuring adequate coverage.
• Assist with volunteer recognition efforts and appreciation events.

Qualifications:

• Strong organizational and communication skills.
• Passion for working with volunteers and fostering community engagement.
• Previous experience in volunteer management or coordination (preferred but not required).
• Ability to work independently and as part of a team.
• Flexible and adaptable, with a positive and solution-focused attitude.
• Experience with databases or volunteer management systems is a plus.

How to Apply:

Please submit your resume and a brief cover letter explaining why you're interested in the Volunteer Coordinator position and how your skills align with our mission to (email address).

Join us at Creative Emajinations and help make a meaningful difference in the lives of underserved youth through the arts!

Job Description

Job Title: Volunteer Musician – Healing Through Harmony

Organization: Superior Hospice

Location: Serving 21 Counties Across the Greater Twin Cities Metro

Position Type: Volunteer

Apply Today: Email Paige Lubiani at with your resume and a brief explanation of why you’re inspired to bring the gift of music to hospice care.

Superior Hospice is a newly established and forward-thinking hospice agency committed to delivering heartfelt, person-centered care at the end of life. We are actively building our founding team of Volunteer Musicians who believe in the comfort and connection that music can provide to individuals during life’s final chapter.

Why This Opportunity Stands Out:

• Comprehensive Training: Learn about hospice philosophy and care through structured training sessions – no prior hospice experience required.
  
• Purpose and Perspective: Gain deep insight into life, death, and human connection while making a meaningful impact.
  
• Flexibility with Heart: Fit volunteering into your schedule while doing something truly meaningful.
  
• Be a Founding Voice: Help shape a culture of creativity, compassion, and dignity at one of Minnesota’s most exciting new hospice programs.
  

What You’ll Do:

• Create Moments of Comfort: Use voice or instruments to soothe, inspire, or simply accompany patients during their hospice journey.
  
• Offer Support Through Song: Perform calming or uplifting music based on each patient’s preferences – from bedside lullabies to classical tunes or familiar favorites.
  
• Participate in Care Planning: Collaborate with staff to align music with patient goals and overall care.
  
• Document Visits: Log patient responses and session notes for continuity and insight.
  
• Show Up with Heart: Provide emotional and spiritual comfort through music to patients and families, especially during quiet or reflective moments.
  

What We’re Looking For:

• A deep love for music and belief in its power to heal
  
• Warm communication skills and a desire to connect
  
• Comfort in supporting those facing the end of life
  
• Ability to travel within a 35-mile radius across the metro
  
• Experience with hospice or therapeutic music a plus—but we welcome learners with passion
  

If you’re ready to use your musical gifts to bring beauty and comfort to those in their final days, we’d love for you to join our compassionate community. Let your talent make a lasting impact with Superior Hospice.

Job Description

Comfort Dog Volunteer – Share Your Pet’s Gentle Spirit

Organization: Superior Hospice

Location: Greater Twin Cities Metro (21 counties)

Type: Volunteer (Unpaid)

Apply Today: Email Paige Lubiani at with your resume and a brief note on why you want to volunteer.

Bring comfort, reduce loneliness, and create small moments of happiness—simply by sharing the presence of your certified therapy dog with someone in hospice care. As a Comfort Dog Volunteer with Superior Hospice, you and your pup will become a welcome light in someone’s day.

Role Responsibilities:

• Visit patients in-home or in senior living communities to offer animal-assisted companionship
  
• Create a sense of calm and connection for patients and families
  
• Monitor your dog’s comfort and behavior, ensuring a safe experience
  
• Communicate any patient concerns or needs to the hospice team
  
• Participate in hospice orientation and pet therapy-specific onboarding
  

What You Bring:

• A therapy dog certified through Pet Partners, Alliance of Therapy Dogs, or similar
  
• An open heart and desire to serve people facing end-of-life challenges
  
• Sensitivity to emotional and spiritual needs
  
• Willingness to drive throughout our metro service area
  

Benefits of Volunteering:

• Watch the bond between human and animal create powerful emotional support
  
• Flexible scheduling to fit your availability
  
• Learn from a team that values empathy and dignity above all
  
• Be part of a new movement in hospice care that honors the full human experience
  

We invite you to take part in something extraordinary—with your dog by your side.

Job Description

Hospice Companion Volunteer – Share Your Heart, Change a Life

Location: Flexible Volunteer Opportunities Across the Twin Cities

Schedule: Part-Time / Per Diem

To Apply: Email Paige at with your resume and a short note about why you want to volunteer in hospice care.

Looking for a meaningful way to give back? Join Superior Hospice as a Hospice Companion Volunteer and bring light and companionship to those at the end of life. Volunteers play a special role in comforting patients and families, offering presence, conversation, and genuine care.

Your Impact:

• Spend one-on-one time with patients in their homes or care facilities
  
• Offer a calming presence, read aloud, share stories, or just sit quietly with patients
  
• Support caregivers by giving them a brief break
  

Why Volunteer With Superior Hospice?

• Be part of a newly launched, mission-driven hospice agency
  
• Flexible scheduling to meet your lifestyle
  
• Training provided – no experience necessary
  

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$ 22.49/hr.

Maximum Offer

$ 33.74/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: Case Management - UPC

FTE: 0.80
Full Time
Shift: Days

Position Summary:
Coordinate and provide services and resources to individuals/families necessary to promote rehabilitation, recovery, and resiliency. Identify and address the strengths, which will aid the individual or family in the recovery and resiliency process, as well as the barriers that could impede the development of skills needed for independent functioning in the community. Support the individual and the family in crisis situations; provide personalized interventions to develop, facilitate, or enhance an individual’s ability to make informed and independent decisions. The patient care assignment may include children who are at risk of/or experiencing serious emotional, neurobiological, and/or behavioral disorders; adults with severe mental illness (SMI), individuals with chronic substance abuse, and/or individuals with co-occurring disorders. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult, and geriatric age groups.

Detailed responsibilities:
* PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
* NAVIGATION/ PATIENT ADVOCACY - Work to eliminate barriers to access to culturally competent medical services for all patients. Assist patients to access community resources, and financial assistance programs and services that are needed
* COLLABORATION - Collaborate with medical providers, multidisciplinary team members and community resource providers to assist patient to meet above described treatment goals
* LIFE SKILLS - Facilitate and encourage the development of skills in the following areas: activities of daily living, interpersonal coping, socialization, & community functioning. Based on the needs of the individual, this function could include facilitating adaptation to the home, school, work, recreational, and social environments; pro-active self-care, nutrition, & money management
* DEVELOPMENT - Plan for professional growth related to professional goals based on self-assessment, evaluation and feedback; assume responsibility for acquiring knowledge and experiences to meet goals
* WELLNESS - Offer information and resources to provide patient information on their specific mental “condition”; serve as a mentor to promote recovery and resiliency and instill hope; teach symptom monitoring, symptom management, and relapse prevention skills
* WELLNESS - Provide information about illnesses; assist individual with knowledge of their medication, side effects, discuss medication concerns with the provider; facilitate self-motivational skills for medication regimen, including consequences to independent living
* SERVICE PLANS - Assist in the development and coordination of the individual’s service plan based on his/her identified strengths and goals. The plan will include a recovery/resiliency management plan, crisis management plan and if requested, advanced directives concerning the individual’s behavioral healthcare
* RESOURCE COORD - Assist the client in obtaining access to and coordination of necessary rehabilitative, medical and other services to include assistance in obtaining financial and medical benefits/entitlements; assist in obtaining and maintaining safe affordable and stable housing, and provision of support and mentoring to behavioral health consumers involved in the Judicial System
* SUPPORT SERVICES - Encourage the development and eventual succession of natural supports in the workplace, school, family, and community environments
* ASSESSMENT - Work with the individual/family to identify personal strengths, needs and barriers to attaining self-identified goals; conduct ongoing assessments to determine if the services accessed are meeting or have adequately met the individual’s needs
* CRISIS INTERVENTION - Assess, support and intervene in crisis situations including the facilitation of the development and use of individual crisis management plans that recognize the early signs of crisis/relapse and use natural supports. Identify & encourage use of alternatives to hospital emergency departments and inpatient hospital services
* TRACKING - Coordinate and monitor use of services, including comprehensive tracking of client activities in relation to care plan such as attendance to all scheduled appointments, reviewing documentation of other in-house providers, and maintaining contact with external providers. Conduct post discharge follow-up contact as appropriate
* DOCUMENTATION - Document all client encounters and those made on behalf of clients; complete and submit billing documentation as appropriate; maintain current and comprehensive client files. Files may contain documents held for safe keeping on behalf of a client
* STATISTICS - Maintain and report applicable statistics regarding programs and client services
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

Education:
Essential:
* Bachelor's Degree
Education specialization:
Essential:
* Related Discipline

Experience:
Essential:
1 year directly related experience

Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
* Valid New Mexico Driver's License
* UNM Vehicle Operator's Permit w/in 60 days
Nonessential:
* Certified Psychosocial Rehabilitation Practitioner
* Licensed Alcohol and Drug Abuse Counselor or LASI eligible

Physical Conditions:
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.

Working conditions:
Essential:
* Minor Hazard - physical risks, dirt, dust, fumes, noise
* Subject to random alcohol and substance testing

Department: Behavioral and Mental Health

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$ 22.49/hr.

Maximum Offer

$ 33.74/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: CPC Programs for Children

FTE: 1.00
Full Time
Shift: Days

Position Summary:
Coordinate and provide services and resources to individuals/families necessary to promote rehabilitation, recovery, and resiliency. Identify and address the strengths, which will aid the individual or family in the recovery and resiliency process, as well as the barriers that could impede the development of skills needed for independent functioning in the community. Support the individual and the family in crisis situations; provide personalized interventions to develop, facilitate, or enhance an individual’s ability to make informed and independent decisions. The patient care assignment may include children who are at risk of/or experiencing serious emotional, neurobiological, and/or behavioral disorders; adults with severe mental illness (SMI), individuals with chronic substance abuse, and/or individuals with co-occurring disorders. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult, and geriatric age groups.

Detailed responsibilities:
* PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
* NAVIGATION/ PATIENT ADVOCACY - Work to eliminate barriers to access to culturally competent medical services for all patients. Assist patients to access community resources, and financial assistance programs and services that are needed
* COLLABORATION - Collaborate with medical providers, multidisciplinary team members and community resource providers to assist patient to meet above described treatment goals
* LIFE SKILLS - Facilitate and encourage the development of skills in the following areas: activities of daily living, interpersonal coping, socialization, & community functioning. Based on the needs of the individual, this function could include facilitating adaptation to the home, school, work, recreational, and social environments; pro-active self-care, nutrition, & money management
* DEVELOPMENT - Plan for professional growth related to professional goals based on self-assessment, evaluation and feedback; assume responsibility for acquiring knowledge and experiences to meet goals
* WELLNESS - Offer information and resources to provide patient information on their specific mental “condition”; serve as a mentor to promote recovery and resiliency and instill hope; teach symptom monitoring, symptom management, and relapse prevention skills
* WELLNESS - Provide information about illnesses; assist individual with knowledge of their medication, side effects, discuss medication concerns with the provider; facilitate self-motivational skills for medication regimen, including consequences to independent living
* SERVICE PLANS - Assist in the development and coordination of the individual’s service plan based on his/her identified strengths and goals. The plan will include a recovery/resiliency management plan, crisis management plan and if requested, advanced directives concerning the individual’s behavioral healthcare
* RESOURCE COORD - Assist the client in obtaining access to and coordination of necessary rehabilitative, medical and other services to include assistance in obtaining financial and medical benefits/entitlements; assist in obtaining and maintaining safe affordable and stable housing, and provision of support and mentoring to behavioral health consumers involved in the Judicial System
* SUPPORT SERVICES - Encourage the development and eventual succession of natural supports in the workplace, school, family, and community environments
* ASSESSMENT - Work with the individual/family to identify personal strengths, needs and barriers to attaining self-identified goals; conduct ongoing assessments to determine if the services accessed are meeting or have adequately met the individual’s needs
* CRISIS INTERVENTION - Assess, support and intervene in crisis situations including the facilitation of the development and use of individual crisis management plans that recognize the early signs of crisis/relapse and use natural supports. Identify & encourage use of alternatives to hospital emergency departments and inpatient hospital services
* TRACKING - Coordinate and monitor use of services, including comprehensive tracking of client activities in relation to care plan such as attendance to all scheduled appointments, reviewing documentation of other in-house providers, and maintaining contact with external providers. Conduct post discharge follow-up contact as appropriate
* DOCUMENTATION - Document all client encounters and those made on behalf of clients; complete and submit billing documentation as appropriate; maintain current and comprehensive client files. Files may contain documents held for safe keeping on behalf of a client
* STATISTICS - Maintain and report applicable statistics regarding programs and client services
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

Education:
Essential:
* Bachelor's Degree
Education specialization:
Essential:
* Related Discipline

Experience:
Essential:
1 year directly related experience

Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
* Valid New Mexico Driver's License
* UNM Vehicle Operator's Permit w/in 60 days
Nonessential:
* Certified Psychosocial Rehabilitation Practitioner
* Licensed Alcohol and Drug Abuse Counselor or LASI eligible

Physical Conditions:
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.

Working conditions:
Essential:
* Minor Hazard - physical risks, dirt, dust, fumes, noise

Department: Behavioral and Mental Health

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$ 22.49/hr.

Maximum Offer

$ 33.74/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: OCO Jail Diversion Services

FTE: 1.00
Full Time
Shift: Days

Position Summary:
Coordinate and provide services and resources to individuals/families necessary to promote rehabilitation, recovery, and resiliency. Identify and address the strengths, which will aid the individual or family in the recovery and resiliency process, as well as the barriers that could impede the development of skills needed for independent functioning in the community. Support the individual and the family in crisis situations; provide personalized interventions to develop, facilitate, or enhance an individual’s ability to make informed and independent decisions. The patient care assignment may include children who are at risk of/or experiencing serious emotional, neurobiological, and/or behavioral disorders; adults with severe mental illness (SMI), individuals with chronic substance abuse, and/or individuals with co-occurring disorders. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult, and geriatric age groups.

Detailed responsibilities:
* PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
* NAVIGATION/ PATIENT ADVOCACY - Work to eliminate barriers to access to culturally competent medical services for all patients. Assist patients to access community resources, and financial assistance programs and services that are needed
* COLLABORATION - Collaborate with medical providers, multidisciplinary team members and community resource providers to assist patient to meet above described treatment goals
* LIFE SKILLS - Facilitate and encourage the development of skills in the following areas: activities of daily living, interpersonal coping, socialization, & community functioning. Based on the needs of the individual, this function could include facilitating adaptation to the home, school, work, recreational, and social environments; pro-active self-care, nutrition, & money management
* DEVELOPMENT - Plan for professional growth related to professional goals based on self-assessment, evaluation and feedback; assume responsibility for acquiring knowledge and experiences to meet goals
* WELLNESS - Offer information and resources to provide patient information on their specific mental “condition”; serve as a mentor to promote recovery and resiliency and instill hope; teach symptom monitoring, symptom management, and relapse prevention skills
* WELLNESS - Provide information about illnesses; assist individual with knowledge of their medication, side effects, discuss medication concerns with the provider; facilitate self-motivational skills for medication regimen, including consequences to independent living
* SERVICE PLANS - Assist in the development and coordination of the individual’s service plan based on his/her identified strengths and goals. The plan will include a recovery/resiliency management plan, crisis management plan and if requested, advanced directives concerning the individual’s behavioral healthcare
* RESOURCE COORD - Assist the client in obtaining access to and coordination of necessary rehabilitative, medical and other services to include assistance in obtaining financial and medical benefits/entitlements; assist in obtaining and maintaining safe affordable and stable housing, and provision of support and mentoring to behavioral health consumers involved in the Judicial System
* SUPPORT SERVICES - Encourage the development and eventual succession of natural supports in the workplace, school, family, and community environments
* ASSESSMENT - Work with the individual/family to identify personal strengths, needs and barriers to attaining self-identified goals; conduct ongoing assessments to determine if the services accessed are meeting or have adequately met the individual’s needs
* CRISIS INTERVENTION - Assess, support and intervene in crisis situations including the facilitation of the development and use of individual crisis management plans that recognize the early signs of crisis/relapse and use natural supports. Identify & encourage use of alternatives to hospital emergency departments and inpatient hospital services
* TRACKING - Coordinate and monitor use of services, including comprehensive tracking of client activities in relation to care plan such as attendance to all scheduled appointments, reviewing documentation of other in-house providers, and maintaining contact with external providers. Conduct post discharge follow-up contact as appropriate
* DOCUMENTATION - Document all client encounters and those made on behalf of clients; complete and submit billing documentation as appropriate; maintain current and comprehensive client files. Files may contain documents held for safe keeping on behalf of a client
* STATISTICS - Maintain and report applicable statistics regarding programs and client services
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
* JUDICIAL INTERFACE - Provide support and mentoring to mental health consumers involved in the Judicial System toinclude encouraging regular contact with court supervision, compliance with conditions of release and other expectations of the judicial system. Work cooperatively with legal system staff while maintaining role as clients advocate. Attend weekly meetings with judicial staff including Judges, Pretrial Services, Community Corrections Probation/Parole Officers, Public Defender staff, District Attorney Staff. Meet with clients who are in custody at MDC. Attend court hearings and other meetings with court staff and clients. Complete weekly/monthly written reports and e-mails to probation/parole officers/pre trail mental health specialists as required
* COORDINATION - Encourage regular contact with court supervision, compliance with conditions of release and other expectations under the judicial system

Education:
Essential:
* Bachelor's Degree
Education specialization:
Essential:
* Related Discipline

Experience:
Essential:
1 year directly related experience

Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
* Valid New Mexico Driver's License
* UNM Vehicle Operator's Permit w/in 60 days
Nonessential:
* Certified Psychosocial Rehabilitation Practitioner
* Licensed Alcohol and Drug Abuse Counselor or LASI eligible

Physical Conditions:
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.

Working conditions:
Essential:
* Minor Hazard - physical risks, dirt, dust, fumes, noise
* Sig Haz: Physical risk/injuries due to combative patients
* Subject to random alcohol and substance testing

Department: Behavioral and Mental Health

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$ 22.49/hr.

Maximum Offer

$ 33.74/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: OCO Jail Diversion Services

FTE: 1.00
Full Time
Shift: Days

Position Summary:
Coordinate and provide services and resources to individuals/families necessary to promote rehabilitation, recovery, and resiliency. Identify and address the strengths, which will aid the individual or family in the recovery and resiliency process, as well as the barriers that could impede the development of skills needed for independent functioning in the community. Support the individual and the family in crisis situations; provide personalized interventions to develop, facilitate, or enhance an individual’s ability to make informed and independent decisions. The patient care assignment may include children who are at risk of/or experiencing serious emotional, neurobiological, and/or behavioral disorders; adults with severe mental illness (SMI), individuals with chronic substance abuse, and/or individuals with co-occurring disorders. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult, and geriatric age groups.

Detailed responsibilities:
* PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
* NAVIGATION/ PATIENT ADVOCACY - Work to eliminate barriers to access to culturally competent medical services for all patients. Assist patients to access community resources, and financial assistance programs and services that are needed
* COLLABORATION - Collaborate with medical providers, multidisciplinary team members and community resource providers to assist patient to meet above described treatment goals
* LIFE SKILLS - Facilitate and encourage the development of skills in the following areas: activities of daily living, interpersonal coping, socialization, & community functioning. Based on the needs of the individual, this function could include facilitating adaptation to the home, school, work, recreational, and social environments; pro-active self-care, nutrition, & money management
* DEVELOPMENT - Plan for professional growth related to professional goals based on self-assessment, evaluation and feedback; assume responsibility for acquiring knowledge and experiences to meet goals
* WELLNESS - Offer information and resources to provide patient information on their specific mental “condition”; serve as a mentor to promote recovery and resiliency and instill hope; teach symptom monitoring, symptom management, and relapse prevention skills
* WELLNESS - Provide information about illnesses; assist individual with knowledge of their medication, side effects, discuss medication concerns with the provider; facilitate self-motivational skills for medication regimen, including consequences to independent living
* SERVICE PLANS - Assist in the development and coordination of the individual’s service plan based on his/her identified strengths and goals. The plan will include a recovery/resiliency management plan, crisis management plan and if requested, advanced directives concerning the individual’s behavioral healthcare
* RESOURCE COORD - Assist the client in obtaining access to and coordination of necessary rehabilitative, medical and other services to include assistance in obtaining financial and medical benefits/entitlements; assist in obtaining and maintaining safe affordable and stable housing, and provision of support and mentoring to behavioral health consumers involved in the Judicial System
* SUPPORT SERVICES - Encourage the development and eventual succession of natural supports in the workplace, school, family, and community environments
* ASSESSMENT - Work with the individual/family to identify personal strengths, needs and barriers to attaining self-identified goals; conduct ongoing assessments to determine if the services accessed are meeting or have adequately met the individual’s needs
* CRISIS INTERVENTION - Assess, support and intervene in crisis situations including the facilitation of the development and use of individual crisis management plans that recognize the early signs of crisis/relapse and use natural supports. Identify & encourage use of alternatives to hospital emergency departments and inpatient hospital services
* TRACKING - Coordinate and monitor use of services, including comprehensive tracking of client activities in relation to care plan such as attendance to all scheduled appointments, reviewing documentation of other in-house providers, and maintaining contact with external providers. Conduct post discharge follow-up contact as appropriate
* DOCUMENTATION - Document all client encounters and those made on behalf of clients; complete and submit billing documentation as appropriate; maintain current and comprehensive client files. Files may contain documents held for safe keeping on behalf of a client
* STATISTICS - Maintain and report applicable statistics regarding programs and client services
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
* JUDICIAL INTERFACE - Provide support and mentoring to mental health consumers involved in the Judicial System toinclude encouraging regular contact with court supervision, compliance with conditions of release and other expectations of the judicial system. Work cooperatively with legal system staff while maintaining role as clients advocate. Attend weekly meetings with judicial staff including Judges, Pretrial Services, Community Corrections Probation/Parole Officers, Public Defender staff, District Attorney Staff. Meet with clients who are in custody at MDC. Attend court hearings and other meetings with court staff and clients. Complete weekly/monthly written reports and e-mails to probation/parole officers/pre trail mental health specialists as required
* COORDINATION - Encourage regular contact with court supervision, compliance with conditions of release and other expectations under the judicial system

Education:
Essential:
* Bachelor's Degree
Education specialization:
Essential:
* Related Discipline

Experience:
Essential:
1 year directly related experience

Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
* Valid New Mexico Driver's License
* UNM Vehicle Operator's Permit w/in 60 days
Nonessential:
* Certified Psychosocial Rehabilitation Practitioner
* Licensed Alcohol and Drug Abuse Counselor or LASI eligible

Physical Conditions:
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.

Working conditions:
Essential:
* Minor Hazard - physical risks, dirt, dust, fumes, noise
* Sig Haz: Physical risk/injuries due to combative patients
* Subject to random alcohol and substance testing

Department: Behavioral and Mental Health