5,174 Webinars jobs in the United States
Event Management Specialist
Posted today
Job Viewed
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Job Description
Title: Event Management Specialist, General Affairs Reports to: Sr. Manager, Employee Experience, General Affairs Description of role: Overall support of event management and employee experience team Principle Functions: Lead, plan, and manage events often including VIP events catering guests from HQ and ensure to deliver outstanding experience for industry and team leaders Work closely with Catering Manager on request and meal presentation Develop event management schedules and standards aligned with business requirements for corporate events Manage all aspects of event management including vendor management, equipment, scheduling, coordination, logistics, guest experience, catering, and furnishings. Manage event management systems and develop efficient internal communication tools and workflow Develop reports utilizing system software to effectively present event related metrics including participation, survey results, and cost Manage event budget and work with Procurement for effective communication and processing as part of event planning Complete projects on time within budget Participate in development of programs and projects to increase efficiency of GA processes and operations Participate in the request for proposals, planning preparation, and administration of contracts Manage ad-hoc projects and programs as assigned Partner and collaborate with various operations groups and business partners Manage conference room scheduling and conduct conference room audits Manage and direct event set up techs Required Qualifications: Bachelor’s degree from an accredited college or university in hospitality, communications, or project/event management related fields At least five years relevant experience or at least ten years professional experience Familiarity with real estate, operations, facilities, and office services functions, Preferred Qualifications: Excellent communication (verbal and written) and interpersonal skills Excellent communication and presentation with Executive Level and Executive Assistants Attention to detail Proficient with software programs including Microsoft Excel, PowerPoint, Word, and Outlook Ability to learn internal systems Critical thinker and proactively identify issues and propose solutions Work well under pressure and within time constraints in a fast-paced environment Ability to multi-task with attention to details Ability to build relationships with both internal and external customers Excellent analytical and organizational skills Capable of working with ambiguity and change
Manager - Event Management
Posted 13 days ago
Job Viewed
Job Description
Manager - Event Management
About Sagility
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Manager - Event Management
Job Description:
The Manager, Event Management will support the development and execution of healthcare marketing strategies that drive revenue and support business objectives . This role involves coordinating tradeshows and events to promote thought leadership and brand presence.
Education & Experience
• Associate's or Bachelor's degree in Marketing , Business Administration, or related field.
• 4+ years of experience in marketing, preferably with exposure to the healthcare industry.
Required Skills
• Strong relationship-building skills with internal and external stakeholders.
• Basic negotiation skills for vendor and venue agreements.
• Ability to manage multiple projects and meet deadlines.
• Effective written and verbal communication skills.
• Ability to support event planning and logistics .
• Familiarity with event budgeting and resource allocation.
• Creative mindset for designing engaging event experiences.
• Results-oriented with focus on measurable outcomes.
Roles & Responsibilities
• Assist in executing marketing events strategies under the guidance of senior leadership.
• Coordinate logistics for events and tradeshows including venue selection and vendor management.
• Support the development of event themes, materials, and messaging.
• Collaborate with internal teams to support content and creative development.
• Monitor event success metrics and provide feedback for improvement.
• Contribute to market research and reporting activities.
• Support the creation of promotional materials and invitations for events.
Sagility Offers Competitive Benefits Including:
- Medical
- Dental
- Vision
- Life Insurance
- Short-Term and Long-Term Disability
- Flexible Spending Account
- Life Assistance Program
- 401K with employer contribution
- PTO and Sick Time
- Tuition Reimbursement
Join our team, we look forward to talking with you!
An Equal Opportunity Employer/Vet/Disability
Location:
USAUnited States of America
Manager - Issues & Event Management
Posted 1 day ago
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&L) enterprises. The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.
The objective of the GCS Control Management Issues, Events & Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.
GCS is looking for a Manager of Issues and Event Management focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
**The Manager - Issues and Event Management will:**
+ Support remediation of issues by influencing BU, who own and execute issue/Operational Risk Event (ORE) remediation
+ Facilitate investigation and conduct root cause analysis to address repeated issue types
+ Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact (e.g., impact analysis), and investigate as necessary to understand and address the root causes
+ Triage the areas of remediation process, including tracking progress, validating resolution efficacy, communicating status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) teams as necessary
+ Review quality assurance of documentation and maintenance of records of issues/OREs and remediations to ensure transparency and accountability in the issue management process
+ Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes
+ Support the End-to-End (E2E) BU issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices
+ Perform sample testing of issues to ensure resolution is complete and effective
+ Opine on specific control enhancements related to issues
+ Engage with key stakeholders, including business unit partners and compliance colleagues, to facilitate effective issue management and resolution
+ Review and advise on detailed reports on issue status, trends, and outcomes to senior management and governance committees
+ Support sharing insights, better practices, themes, etc. across the enterprise
**Required Qualifications:**
+ 3 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
+ Strong project management, communication, and interpersonal skills
+ Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
+ Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
**Preferred Qualifications:**
+ Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
+ Experience in at least one of the following:
+ Scoping, prioritizing, and support remediation of operational issues
+ Investigating and conducting root cause analysis to address repeated operational risk issue types
+ Performing quality assurance on documentation of operational risk issues and events
+ Overseeing BU remediation process for operational risk issues and events
+ Reviewing documentation and maintaining records of operational risk issues and events to ensure transparency and accountability
+ Supporting and overseeing the BU E2E issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices
+ Experience in financial services industry
ORMCM
**Qualifications**
Salary Range: $89,250.00 to $150,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: Risk
**Primary Location:** US-Ohio-Columbus
**Other Locations:** US-Arizona-Phoenix, US-Utah-Sandy, US-New York-New York
**Schedule** Full-time
**Tags** ORMCM
**Req ID:**
Director of Event Management
Posted today
Job Viewed
Job Description
**Job Number**
**Job Category** Event Management
**Location** The Mayflower Hotel Autograph Collection, 1127 Connecticut Avenue NW, Washington, District of Columbia, United States, 20036VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $146,000 - $192,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Functions as the strategic business leader of Event Management, including the departments of Event Planning, Banquets/Catering, Event Service and Event Technology (Destination Management, if applicable). Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position has overall responsibility for executing all property events with a seamless turnover from sales to operations and back to sales. Ensures the team meets the brand's target customer needs, ensures employee satisfaction, focuses on growing event revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Event Management Operations and Budgets**
- Researches and analyzes new products, pricing and services of competition.
- Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts.
- Ensures the property is apprised of all groups that will impact property operations.
- Works with culinary team to ensure compliance with food handling and sanitation standards.
- Oversees Event Operations including Banquets, Event Services and Event Technology.
- Oversees event planning team.
- Ensures meeting space and corresponding heart of the house areas are cleaned and maintained.
- Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.
- Leads the execution of brand service initiatives in event management areas.
- Develops an Event Management strategy that is aligned with the brand's business strategy and leads its execution.
**Leading Event Management Teams**
- Sets expectations and holds event management leadership team accountable for desired service behaviors related to product and service delivery.
- Communicates a clear and consistent message regarding departmental goals to produce desired results.
- Identifies key drivers of business success and keeps team focused on the critical few to achieve results.
- Ensures integration of departmental goals in game plans.
- Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
**Managing Profitability**
- Introduces ideas to leadership team to enable property to remain competitive.
- Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service.
- Works directly with major groups when high profile and financial impact will be significant (limited instances).
- Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
**Ensuring Exceptional Customer Service**
- Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
- Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.
**Conducting Human Resources Activities**
- Works with Human Resources to ensure compliance with applicable laws and regulations.
- Reviews property specific event operations annually and makes appropriate adjustments.
- Reviews staffing levels to ensure that guest service and operational needs are met.
- Communicates and ensures departmental and property emergency procedures are executed when necessary.
- Ensures that regular, ongoing communication is happening in all areas of event operations.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Manager - Issues & Event Management
Posted 1 day ago
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&L) enterprises. The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.
The objective of the GCS Control Management Issues, Events & Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.
GCS is looking for a Manager of Issues and Event Management focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
**The Manager - Issues and Event Management will:**
+ Support remediation of issues by influencing BU, who own and execute issue/Operational Risk Event (ORE) remediation
+ Facilitate investigation and conduct root cause analysis to address repeated issue types
+ Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact (e.g., impact analysis), and investigate as necessary to understand and address the root causes
+ Triage the areas of remediation process, including tracking progress, validating resolution efficacy, communicating status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) teams as necessary
+ Review quality assurance of documentation and maintenance of records of issues/OREs and remediations to ensure transparency and accountability in the issue management process
+ Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes
+ Support the End-to-End (E2E) BU issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices
+ Perform sample testing of issues to ensure resolution is complete and effective
+ Opine on specific control enhancements related to issues
+ Engage with key stakeholders, including business unit partners and compliance colleagues, to facilitate effective issue management and resolution
+ Review and advise on detailed reports on issue status, trends, and outcomes to senior management and governance committees
+ Support sharing insights, better practices, themes, etc. across the enterprise
**Required Qualifications:**
+ 3 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
+ Strong project management, communication, and interpersonal skills
+ Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
+ Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
**Preferred Qualifications:**
+ Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
+ Experience in at least one of the following:
+ Scoping, prioritizing, and support remediation of operational issues
+ Investigating and conducting root cause analysis to address repeated operational risk issue types
+ Performing quality assurance on documentation of operational risk issues and events
+ Overseeing BU remediation process for operational risk issues and events
+ Reviewing documentation and maintaining records of operational risk issues and events to ensure transparency and accountability
+ Supporting and overseeing the BU E2E issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices
+ Experience in financial services industry
ORMCM
**Qualifications**
Salary Range: $89,250.00 to $150,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: Risk
**Primary Location:** US-Ohio-Columbus
**Other Locations:** US-Arizona-Phoenix, US-Utah-Sandy, US-New York-New York
**Schedule** Full-time
**Tags** ORMCM
**Req ID:**
Observability Event Management Engineer

Posted today
Job Viewed
Job Description
An engineering position in Inventory Data & Enterprise Application Services (IDEAS) Observability group that will play a key role in Architecting / Planning and developing Observability solutions. Focus is on the Event Management space processing events form upstream Observability tooling and processing them through AI/ML functions, Ticketing, notifications, and other automations.
**Responsibilities:**
+ Drive engineering and certification of event management and infrastructure monitoring platform products.
+ Development of custom tooling extension and integrations of monitoring services with external systems, such as CMDB' s, ticketing and notification systems and larger data lake technologies and deliver with automated SRE tooling functions.
+ Work closely with engineering, and operations, and applications teams across Citi to understand and collect monitoring and data analytics requirements.
+ Support Service Now SaaS migration by developing and testing custom integrations between Event Management tooling and Service Now SaaS, internal ansible playbook automation functions and internal notification systems (Heed).
**Q** **ualifications:**
+ Minimum 10 years' Engineering of 3rd party software and services in the event management space.
+ Proficient in Agile work methods and JIRA based workflow management.
+ Required working knowledge Of event Management systems like (BigPanda, Moogsoft, Netcool etc)
+ Working knowledge of Event Management Rules developments, Triggers & Automation development.
+ Strong skillset required in Linux (RHEL) and Windows; packaging; OS concepts and services; shell scripting; regular expressions; end-to-end testing; performance/scalability testing; implementing open-source solutions; product customizations; Java; JSON.
+ Experience with software delivery and documentation tools like Bit bucket, Artifactory, Jenkins, JIRA Confluence
+ Knowledge of Data Science, Machine learning and Artificial intelligence will be a plus
**Education:**
+ Bachelor's degree/University degree or equivalent experience
+ Master's degree preferred
---
**Job Family Group:**
Technology
---
**Job Family:**
Systems & Engineering
---
**Time Type:**
Full time
---
**Primary Location:**
Irving Texas United States
---
**Primary Location Full Time Salary Range:**
$125,760.00 - $188,640.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
**Anticipated Posting Close Date:**
Sep 15, 2025
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi ( ._
_View Citi's EEO Policy Statement ( and the Know Your Rights ( poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Director of Event Management
Posted 20 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Event Management
**Location** Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States, 37214VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $170,000 - $223,000 annually
**Bonus Eligible:** Y
**Stock Package:** Y
**JOB SUMMARY**
Functions as the strategic business leader of Event Management, including the departments of Event Planning, Banquets/Catering, Event Service and Event Technology (Destination Management, if applicable). Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position has overall responsibility for executing all property events with a seamless turnover from sales to operations and back to sales. Ensures the team meets the brand's target customer needs, ensures employee satisfaction, focuses on growing event revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Event Management Operations and Budgets**
- Researches and analyzes new products, pricing and services of competition.
- Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts.
- Ensures the property is apprised of all groups that will impact property operations.
- Works with culinary team to ensure compliance with food handling and sanitation standards.
- Oversees Event Operations including Banquets, Event Services and Event Technology.
- Oversees event planning team.
- Ensures meeting space and corresponding heart of the house areas are cleaned and maintained.
- Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.
- Leads the execution of brand service initiatives in event management areas.
- Develops an Event Management strategy that is aligned with the brand's business strategy and leads its execution.
**Leading Event Management Teams**
- Sets expectations and holds event management leadership team accountable for desired service behaviors related to product and service delivery.
- Communicates a clear and consistent message regarding departmental goals to produce desired results.
- Identifies key drivers of business success and keeps team focused on the critical few to achieve results.
- Ensures integration of departmental goals in game plans.
- Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
**Managing Profitability**
- Introduces ideas to leadership team to enable property to remain competitive.
- Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service.
- Works directly with major groups when high profile and financial impact will be significant (limited instances).
- Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
**Ensuring Exceptional Customer Service**
- Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
- Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.
**Conducting Human Resources Activities**
- Works with Human Resources to ensure compliance with applicable laws and regulations.
- Reviews property specific event operations annually and makes appropriate adjustments.
- Reviews staffing levels to ensure that guest service and operational needs are met.
- Communicates and ensures departmental and property emergency procedures are executed when necessary.
- Ensures that regular, ongoing communication is happening in all areas of event operations.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Manager - Issues & Event Management
Posted 1 day ago
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&L) enterprises. The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.
The objective of the GCS Control Management Issues, Events & Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.
GCS is looking for a Manager of Issues and Event Management focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
**The Manager - Issues and Event Management will:**
+ Support remediation of issues by influencing BU, who own and execute issue/Operational Risk Event (ORE) remediation
+ Facilitate investigation and conduct root cause analysis to address repeated issue types
+ Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact (e.g., impact analysis), and investigate as necessary to understand and address the root causes
+ Triage the areas of remediation process, including tracking progress, validating resolution efficacy, communicating status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) teams as necessary
+ Review quality assurance of documentation and maintenance of records of issues/OREs and remediations to ensure transparency and accountability in the issue management process
+ Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes
+ Support the End-to-End (E2E) BU issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices
+ Perform sample testing of issues to ensure resolution is complete and effective
+ Opine on specific control enhancements related to issues
+ Engage with key stakeholders, including business unit partners and compliance colleagues, to facilitate effective issue management and resolution
+ Review and advise on detailed reports on issue status, trends, and outcomes to senior management and governance committees
+ Support sharing insights, better practices, themes, etc. across the enterprise
**Required Qualifications:**
+ 3 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
+ Strong project management, communication, and interpersonal skills
+ Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
+ Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
**Preferred Qualifications:**
+ Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
+ Experience in at least one of the following:
+ Scoping, prioritizing, and support remediation of operational issues
+ Investigating and conducting root cause analysis to address repeated operational risk issue types
+ Performing quality assurance on documentation of operational risk issues and events
+ Overseeing BU remediation process for operational risk issues and events
+ Reviewing documentation and maintaining records of operational risk issues and events to ensure transparency and accountability
+ Supporting and overseeing the BU E2E issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices
+ Experience in financial services industry
ORMCM
**Qualifications**
Salary Range: $89,250.00 to $150,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: Risk
**Primary Location:** US-Ohio-Columbus
**Other Locations:** US-Arizona-Phoenix, US-Utah-Sandy, US-New York-New York
**Schedule** Full-time
**Tags** ORMCM
**Req ID:**
Manager - Issues & Event Management
Posted 1 day ago
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&L) enterprises. The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.
The objective of the GCS Control Management Issues, Events & Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.
GCS is looking for a Manager of Issues and Event Management focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
**The Manager - Issues and Event Management will:**
+ Support remediation of issues by influencing BU, who own and execute issue/Operational Risk Event (ORE) remediation
+ Facilitate investigation and conduct root cause analysis to address repeated issue types
+ Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact (e.g., impact analysis), and investigate as necessary to understand and address the root causes
+ Triage the areas of remediation process, including tracking progress, validating resolution efficacy, communicating status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) teams as necessary
+ Review quality assurance of documentation and maintenance of records of issues/OREs and remediations to ensure transparency and accountability in the issue management process
+ Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes
+ Support the End-to-End (E2E) BU issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices
+ Perform sample testing of issues to ensure resolution is complete and effective
+ Opine on specific control enhancements related to issues
+ Engage with key stakeholders, including business unit partners and compliance colleagues, to facilitate effective issue management and resolution
+ Review and advise on detailed reports on issue status, trends, and outcomes to senior management and governance committees
+ Support sharing insights, better practices, themes, etc. across the enterprise
**Required Qualifications:**
+ 3 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
+ Strong project management, communication, and interpersonal skills
+ Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
+ Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
**Preferred Qualifications:**
+ Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
+ Experience in at least one of the following:
+ Scoping, prioritizing, and support remediation of operational issues
+ Investigating and conducting root cause analysis to address repeated operational risk issue types
+ Performing quality assurance on documentation of operational risk issues and events
+ Overseeing BU remediation process for operational risk issues and events
+ Reviewing documentation and maintaining records of operational risk issues and events to ensure transparency and accountability
+ Supporting and overseeing the BU E2E issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices
+ Experience in financial services industry
ORMCM
**Qualifications**
Salary Range: $89,250.00 to $150,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: Risk
**Primary Location:** US-Ohio-Columbus
**Other Locations:** US-Arizona-Phoenix, US-Utah-Sandy, US-New York-New York
**Schedule** Full-time
**Tags** ORMCM
**Req ID:**
Director of Event Management
Posted 15 days ago
Job Viewed
Job Description
Responsibilities:
- Develop and implement comprehensive event strategies aligned with organizational goals.
- Lead, mentor, and manage the event management team, fostering a high-performance culture.
- Oversee the planning and execution of all events, ensuring seamless delivery and exceptional attendee experiences.
- Manage significant event budgets, including forecasting, cost control, and financial reporting.
- Cultivate and maintain strong relationships with clients, sponsors, vendors, and internal departments.
- Negotiate contracts with venues, suppliers, and other service providers.
- Ensure all events comply with legal, safety, and security regulations.
- Drive innovation in event design, technology, and attendee engagement.
- Conduct post-event analysis, evaluating success against objectives and identifying areas for improvement.
- Represent the organization at industry events and conferences, serving as a brand ambassador.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field; Master's degree preferred.
- 10+ years of progressive experience in event management, with at least 5 years in a senior leadership role.
- Proven track record of successfully planning and executing large-scale, complex events.
- Extensive knowledge of the hospitality and tourism industry.
- Exceptional leadership, team management, and motivational skills.
- Strong strategic planning, financial management, and negotiation abilities.
- Excellent communication, presentation, and interpersonal skills.
- Proficiency in event management software and project management tools.
- Ability to travel and work flexible hours, including evenings, weekends, and holidays.
- Demonstrated ability to manage risks and ensure compliance with all relevant standards.