93 Wellness Professional jobs in the United States
Health and Wellness Professional
Posted today
Job Viewed
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Job Description
Benefits:
- Opportunity to utilize interest/education in exercise science
- Training & development
- Free uniforms
- Flexible schedule
Are you passionate about exercise science, anatomy, or kinesiology?
Are you able to commit to a year in Greenwood?
Are you looking to be a part of life change in our community?
If yes, apply today!
Paid Stretch Practitioner Training
- Nationally Accredited Certification : Stretch Zone pays for the Stretch Practitioner certification, the only nationally accredited assisting stretching certification, enhancing your professional credentials.
- Hands-on Training & Marketable Skills : Gain 2 days of comprehensive, hands-on training with a Master Practitioner in South Florida, equipping you with valuable, marketable skills in the kinesiology and fitness fields.
- 30+ Hours of Interactive Learning : Participate in a 30+ hour interactive virtual training program tailored to various learning styles, offering flexibility to apply your kinesiology or fitness background and interests.
Qualifications:
- Certifications/background in fitness/wellness/health profession
- Applicant required to complete and pass online and face to face certification training
- Hands-on learner
- Passion for health and wellness
- Desire to help others achieve their lifestyle goals
- Reliable transportation
- Must posses a high school diploma
- Must have leadership expereince
- Using our patented and proprietary equipment, Stretch Zone practitioners follow specific protocols to properly position, stabilize, and manipulate muscles using powerful principles of neuromuscular behavior.
- Our clients enjoy an increase in athletic performance and range of motion, as well as reduced stiffness and improved reaction time.
- Stretch Zone has helped 535,279 clients feel and perform their best!
- Stretch Zone has also enjoyed helping many pro-athletes reach their athletic best in the NFL, NBA, MLB, & ATP.
- This includes sports celebrities from the U.S. Open Champion, the NFLs Most Valuable Player, and even the IBF Light Heavyweight Champion of the world.
Health & Wellness Care Professional - 2nd Shift, Part time
Posted today
Job Viewed
Job Description
Job Description
HEALTH AND WELLNESS CARE PROFESSIONAL
Chileda's mission is to improve the quality of life for individuals with cognitive and behavioral challenges. Chileda's goal is to help students increase their appropriate social behaviors and develop independent living skills through an enriched learning environment and individualized behavior programming. Chileda's population includes children and young adults with special needs, including Autism, Attachment Challenges, related developmental delays, and intensive behavioral needs.
SUMMARY: The Health & Wellness Care Professional (HWCP) provides care, advocacy, and treatment across all shifts for all residents and day students of Chileda. This position is responsible for passing scheduled and non-scheduled medications to students giving basic first aid treatment for minor injuries, accompanying residents on medical and/or dental appointments as needed, and seeking guidance from medical professionals related to emergency medical treatment. This position will also perform other duties as assigned by the Health and Wellness Manager and Health and Wellness Care Coordinator(s).
REQUIRED EDUCATION & EXPERIENCE:
- Must possess a high school diploma or equivalent
- Must be at least 18 years old
- Current certification in First Aid and CPR
- Successful completion of CBRF Medication Administration training or willingness to attend training
- Strong interpersonal, verbal, and written communication skills
- Proficient PC skills, including familiarity with Microsoft Office products, including Microsoft Outlook and Word
GENERAL HOURS OF DUTY: Monday through Friday between 6:00 AM and 10:15 PM, every other weekend with shared holidays. Hours may rotate as needed. For full-time positions, this is a non-exempt, benefited role scheduled for 40 hours per week.
REPORTS TO: Health & Wellness Manager
JOB DUTIES:
- Maintain accurate and up-to-date medical records.
- Provide first aid treatment for minor injuries.
- Respond to urgent medical concerns on campus including seizures and serious illness or injuries and seek the assistance of the appropriate medical professions (e.g. nurse's hotline, poison control).
- Observe students in times of illness, consult with outside medical professionals, and provide recommended treatment as needed.
- Communicate student's health and wellness needs to other members of the Health and Wellness team or cross-functional peers.
- Accurately document and record pertinent medical data in Health and Wellness Daily Log, student's Medical Chart, eMAR and electronic client management system.
- Train new Health and Wellness Care Professionals, as needed, under the supervision of the Director of Clinical Services, Health and Wellness Manager, and/or Care Coordinator(s).
- Check-in delivered medications promptly per Medication Check-In procedure.
Health Education Scorer - MA
Posted 18 days ago
Job Viewed
Job Description
The Evaluation Systems group of Pearson offers dynamic teacher licensing and performance assessment solutions. Our custom teacher licensure testing programs are 100 percent aligned to state standards. We also provide a wide variety of teacher licensure testing services such as test development, administration, and scoring. We work in a collaborative environment and are passionate about education.
Scoring offers the opportunity to network with other professionals and stay abreast of the latest developments in your field. Scorers have a direct impact on the quality of the next generation of teachers and help to maintain professional standards. Scorers enjoy the change of pace, the mental challenge and the opportunity to give back to their educational field.
We have immediate openings for candidates to score Health Education remotely for our **Hadley** office.
**Key benefits**
+ Starting rate of $17.50 per hour
+ Flexibility to work scoring sessions that suit your availability
+ Working remotely
**Overall Responsibilities**
+ Evaluates responses of teacher candidates in Massachusetts.
+ Successfully internalizes training and scoring guide, participates in discussions.
+ Must be able to put aside personal biases and apply scoring guide according to rubric requirements.
+ Meets quality and productivity requirements established for the scoring program.
+ Engage with other scorers in consensus scoring activities.
+ Pass a qualifying test before scoring.
**Working Conditions**
Training takes place before scoring begins. There may be a brief orientation meeting before the day of scoring occurs.
Scoring sessions are typically one or two days long and take place during the week Monday through Friday. Scoring sessions will occur once every 2 months. The scoring day runs from 8:30 a.m. to approximately 4:30 p.m., including training.
**Qualifications**
+ A bachelor's degree or higher, and
+ A current Massachusetts Health Education teaching license AND are currently under district contract to teach in Massachusetts public schools or have been under district contract to teach in Massachusetts public schools within the last two years.
+ OR recent college-level teaching experience in Health Education,
+ AND be a current Massachusetts resident.
Both active and retired teachers can be eligible to score, provided they hold a current teaching license.
+ Basic computer skills (keyboard, mouse)
+ Ability to sit for extended periods of time.
+ Ability to maintain a confidential work environment.
+ Eligible to work in the United States
**NOTE: Applications are accepted on an ongoing basis.**
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing
**Job:** Evaluation
**Job Family:** LEARNING_&_CONTENT_DELIVERY
**Organization:** Assessment & Qualifications
**Schedule:** PART_TIME
**Workplace Type:** Remote
**Req ID:** 20667
Registered Nurse-Employee Health & Education
Posted today
Job Viewed
Job Description
Elcor is a 305 bed skilled nursing facility located in the heart of Horseheads NY. Elcor has been providing quality care to its residents for over 55 years. Our goal is to provide excellent care and maintain a great quality of life for our residents. We would love for you to join our team!
Job Duties:
- Initiates and assists in the development and implementation of polices and procedures that govern the staff education in colloboration with appropriate services.
- Establishes and maintains records of infections for all residents.
- Ensure staff demonstrate adequate documentation and are following documentation requirements, policy and procedure.
- Services as chair person for committees, i.e. Infection Prevention and Control, antibiotic stewardship, gradual drug reductions, safety and others as designated.
- Participates in the performance improvement functions by collecting and verifying data, as needed. Ensures required nursing audits are completed as needed or requested.
- Consults other departments, as appropriate, to provide for an interdisciplinary approach to the residents/staff needs.
- Ensures licensed nurses can perform required skills per policy. Ensure annual skills competetencies for licensed staff and CNA's is completed. Provides re-teachng when needed.
- Serves as Employee Health. Maintains immunization records, annual mantoux assessments. Organizes and plans Annual Flu Clinic. Encouraging and supporting staff education on employee health.
- Works collaboratively with DOH-Maintains access to HPN and updates surveys and ensures timely completion of annual requirements (i.e. influenza
- Benefits:
- Low cost health, dental and vision insurance with HRA
- Paid Time Off (PTO)
- 7 Paid Holidays
- 401(k)
- Referral Program
Stretching professional - Health/Wellness/Fitness (Kinesiology)
Posted today
Job Viewed
Job Description
Job Description
Flexologist : StretchLab is seeking personal trainers, massage therapists, and dance/yoga/pilates Instructors to join our team. This is an amazing opportunity to gain experience in a new modality that is taking the fitness industry by storm.
StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields including physical therapy, chiropractic medicine, yoga, Pilates, and more. StretchLab prides itself on having the finest team of stretching professionals. StretchLab’s proprietary flexologist ™ training ensures that their client’s receive a world class stretching session.
Our Flexologists will provide one-on-one assisted stretches as well as lead guided group stretching classes for our clients.
Essential Duties & Responsibilities:
- Deliver one-on-one assisted stretch sessions as well as group stretch classes for up to 6 clients
- Encourage and motivate clients throughout stretch sessions
- Build StretchLab membership and retain current clientele
- Ensure safety of clients in regards to proper stretch techniques and enforce StretchLab policies and safety rules
- Attend staff meetings and required educational presentations
- Handle member concerns when applicable
- Assist sales associates and General Manager with studio tour and sales as needed
- Maintain strong social media presence to client membership and retention
- Clean and maintain all equipment in order to ensure it is available for client use at any given time
Qualifications:
- Love of boutique fitness environment is a must – passion for stretching, mobility and flexibility
- Preferred background:
- Massage Therapist
- Personal Trainer
- Physical Therapist
- Pilates or Yoga Instructor
- Dance Instructor
- Experience working in a fitness/health environment where you were providing hands-on training with client
- Fitness certification required
- Ability to create a positive environment that welcomes all people.
- Fantastic communication skills and exudes empathy.
- Must love connecting with people and have passion for helping them achieve goals.
- Must have a professional work ethic, be reliable and adhere to our attendance policies
- Must be available to go through our 3 day Flexologist Training Program, which includes 20 hours of online tutorials and 3 days of in-person/hands-on training
Licensed Practical Nurse II - Health Education
Posted today
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Job Description
Kaiser Permanente nurses are guided by an integrated nursing model that places patients and families in the center. The Licensed. Practical Nurse II (LPN II) - Health Education practices nursing as defined by the Georgia Board of Nursing standards of practice for Licensed Practical Nurses and by organizational policies, procedures, and guidelines. The LPN II - Health Education, under the supervision of the Registered Nurse or Clinician, provides direct and indirect nursing care to patients and families that prevent illness or injury, including complex procedures that restore health. Educates patients and families and assists with coordination of care. Collaborates with members of the Health Care Team (HCT) and leaders to ensure the delivery of high-quality care that meets defined standards that optimize health and wellness.
Essential Responsibilities:
+ Conducts community outreach and education sessions to raise awareness about the benefits of proactive health management.
+ Engages community organizations and public sector entities to promote health education initiatives and collaborative wellness programs.
+ Provides clinical services in a variety of settings (e.g. clinic, employer group sites, mobile health vehicle, etc.).
+ Ensures patient consent and other forms are complete and legible before offering services.
+ Prepares patients for the encounter by reviewing the medical history, collecting relevant clinical information, measuring vital signs, and documenting the medical record.
+ Completes POE and addresses care gaps during the encounter, to include scheduling appointments for patients with proactive care needs.
+ Promotes general preventative health measures, provides patient education in according to screening test guidelines, and refers patients to appropriate resources.
+ Ensures seamless coordination and communication between patients and healthcare providers for follow-up care.
+ Assists with event logistics and coordination, including inventory and supplies management, event tracking and reporting, and setting up and closing. Ensures proper tracking and storage of equipment and forms.
+ Utilizes advanced technologies for effective health screening, data collection and reporting, and patient tracking.
+ Participates in emergency care as directed by a clinician or registered nurse.
+ Provides departmental orientation and training to new team members on standard work, policies, and procedures.
+ Demonstrates the ability to be self-directed and act independently to prioritize multiple projects and tasks.
+ Assures team/departments compliance with regulatory agency requirements and federal, state, and local laws.
+ Participates in departmental or regional quality improvement activities and initiatives.
+ Leads one or more project(s) annually to improve access, clinical performance (e.g. HEDIS, CMS), and/or care experience.
+ May perform other duties as assigned.
Basic Qualifications:
Experience
+ Minimum three (3) years of clinical nursing experience as an LPN/LVN.
Education
+ Graduate of an accredited (LPN/LVN) program.
License, Certification, Registration
+ Practical Nurse License (Georgia) required at hire
+ Basic Life Support required at hire
Additional Requirements:
+ Basic computer and keyboard skills.
Preferred Qualifications:
+ Minimum one (1) year of experience in mobile vehicle care.
+ Minimum one (1) year of experience in community education or health education.
COMPANY: KAISER
TITLE: Licensed Practical Nurse II - Health Education
LOCATION: Atlanta, Georgia
REQNUMBER: 1357411
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
Customer Success Manager, Nursing Health Education (Remote)
Posted 1 day ago
Job Viewed
Job Description
Would you like to support educators with digital product training and optimization? Do you enjoy being part of a team that collaborates to deliver success and build customer relationships? About our team: As a global leader in nursing and health education, we prepare nurses and allied health professionals for successful careers. We provide world-class content, innovative learning tools and analytics that improve educational outcomes and help prepare students for the future. We build solid relationships with our customers to understand their needs and provide solutions that deliver successful results.
About the RoleAs a Customer Success Manager, you will provide faculty product consultation, training, and ongoing support. Excellent onboarding and support to ensure product optimization and the renewal of accounts through high faculty satisfaction. Our customers are nursing and allied health programs at universities and colleges. Responsibilities:
- Provide faculty with onboarding, in-depth training, and consultation on best practices to achieve product optimization
- Guide faculty through varying customer journeys
- Provide proactive outreach and support
- Respond effectively to inbound customer inquiries and concerns
- Monitor produce usage to identify intervention opportunities
- Identify churn risks and upsell opportunities for sales team
- Serve as a product expert by staying up to date on product offerings
- Document faculty interactions and market feedback
Have prior experience in education, training, sales, support, communications field, or digital media/communications. Have experience solving complex problems, demonstrating attention to detail, and researching technical issues. Possess excellent organizational skills and a high attention to detail. Demonstrate strong verbal, written and presentation skills. Demonstrate proficiency with Microsoft Office (Word, Outlook, Excel, PowerPoint are required).
Work in a way that works for you: We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the business: A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- . Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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Customer Success Manager, Nursing Health Education (Remote)
Posted 3 days ago
Job Viewed
Job Description
Customer Success Manager
Would you like to support educators with digital product training and optimization?
Do you enjoy being part of a team that collaborates to deliver success and build customer relationships?
About our Team:
As a global leader in nursing and health education, we prepare Nurses and Allied Health professionals for successful careers. We provide world-class content, innovative learning tools and analytics that improve educational outcomes and help prepare students for the future. We build solid relationships with our customers to understand their needs and provide solutions that deliver successful results.
About the Role:
As a Customer Success Manager, you will provide faculty product consultation, training, and ongoing support. Excellent onboarding and support to ensure product optimization and the renewal of accounts through high faculty satisfaction. Our customers are Nursing and Allied Health programs at universities and colleges.
Responsibilities:
Provide faculty with onboarding, in-depth training, and consultation on best practices to achieve product optimization
Guide faculty through varying customer journeys
Provide proactive outreach and support
Respond effectively to inbound customer inquiries and concerns
Monitor produce usage to identify intervention opportunities
Identify churn risks and upsell opportunities for sales team
Serve as a product expert by staying up to date on product offerings
Document faculty interactions and market feedback
Requirements:
Have prior experience in education, training, sales, support, communications field, or digital media/communications
Have experience solving complex problems, demonstrating attention to detail, and researching technical issues
Possess excellent organizational skills and a high attention to detail
Demonstrate strong verbal, written and presentation skills
Demonstrate proficiency with Microsoft Office (Word, Outlook, Excel, PowerPoint are required).
Work in a way that works for you:
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:? Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits? Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan? Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs? Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity? Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits? Health Savings, Health Care, Dependent Care and Commuter Spending Accounts? In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the business:
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
#J-18808-LjbffrCustomer Success Manager, Nursing Health Education (Remote)
Posted 10 days ago
Job Viewed
Job Description
Would you like to support educators with digital product training and optimization? Do you enjoy being part of a team that collaborates to deliver success and build customer relationships? About our Team: As a global leader in nursing and health education, we prepare Nurses and Allied Health professionals for successful careers. We provide world-class content, innovative learning tools and analytics that improve educational outcomes and help prepare students for the future. We build solid relationships with our customers to understand their needs and provide solutions that deliver successful results. About the Role: As a Customer Success Manager, you will provide faculty product consultation, training, and ongoing support. Excellent onboarding and support to ensure product optimization and the renewal of accounts through high faculty satisfaction. Our customers are Nursing and Allied Health programs at universities and colleges. Responsibilities: + Provide faculty with onboarding, in-depth training, and consultation on best practices to achieve product optimization + Guide faculty through varying customer journeys + Provide proactive outreach and support + Respond effectively to inbound customer inquiries and concerns + Monitor product usage to identify intervention opportunities + Identify churn risks and upsell opportunities for sales team + Serve as a product expert by staying up to date on product offerings + Document faculty interactions and market feedback Requirements: + Have prior experience in education, training, sales, support, communications field, or digital media/communications + Have experience solving complex problems, demonstrating attention to detail, and researching technical issues + Possess excellent organizational skills and a high attention to detail + Demonstrate strong verbal, written and presentation skills + Demonstrate proficiency with Microsoft Office (Word, Outlook, Excel, PowerPoint are required). + Work in a way that works for you: We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits Health Savings, Health Care, Dependent Care and Commuter Spending Accounts In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice About the business: A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
Customer Success Manager, Nursing Health Education (Remote)
Posted 2 days ago
Job Viewed
Job Description
Would you like to support educators with digital product training and optimization?
Do you enjoy being part of a team that collaborates to deliver success and build customer relationships?
About our Team:
As a global leader in nursing and health education, we prepare Nurses and Allied Health professionals for successful careers. We provide world-class content, innovative learning tools and analytics that improve educational outcomes and help prepare students for the future. We build solid relationships with our customers to understand their needs and provide solutions that deliver successful results.
About the Role:
As a Customer Success Manager, you will provide faculty product consultation, training, and ongoing support. Excellent onboarding and support to ensure product optimization and the renewal of accounts through high faculty satisfaction. Our customers are Nursing and Allied Health programs at universities and colleges.
Responsibilities:
+ Provide faculty with onboarding, in-depth training, and consultation on best practices to achieve product optimization
+ Guide faculty through varying customer journeys
+ Provide proactive outreach and support
+ Respond effectively to inbound customer inquiries and concerns
+ Monitor produce usage to identify intervention opportunities
+ Identify churn risks and upsell opportunities for sales team
+ Serve as a product expert by staying up to date on product offerings
+ Document faculty interactions and market feedback
Requirements:
+ Have prior experience in education, training, sales, support, communications field, or digital media/communications
+ Have experience solving complex problems, demonstrating attention to detail, and researching technical issues
+ Possess excellent organizational skills and a high attention to detail
+ Demonstrate strong verbal, written and presentation skills
+ Demonstrate proficiency with Microsoft Office (Word, Outlook, Excel, PowerPoint are required).
+ Work in a way that works for you:
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the business:
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
---
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.