78 Wellspan Health jobs in York

Part Time (48 Hours/Biweekly)

Shift: Days

Week 1:

• Wednesday and Friday (7:00am-5:30pm)

• Saturday (7:00am-1:00pm)

Week 2:

• Monday (7:00am-5:30pm)

• Thursday (7:00am-7:30pm)

General Summary

Performs routine and specialized CT radiologic procedures at an advanced skills level. Performs procedures to produce computerized tomographic scanner radiographs of designated anatomical areas according to established practices and procedures.

Essential Functions:

• Performs CT Scan studies; obtains patient history, explains routine procedures and addresses patient concerns. Prepares and maintains written documentation as required by the profession and the department. EHR proficiency

• Under the direct supervision of the physician, administers intravenous contrast media. Recognizes complications (e.g., contrast reaction) and treats appropriately.

• Schedules cases to coordinate with other patient examinations.

• Positions and transfers patients comfortably, immobilizes patients as necessary, and practices radiation safety procedures.

• If necessary, will take call to meet the needs of the department. On call requirements are defined separately by each hospital

• Examination compliance: CT biopsies and drainages, all CT protocols, IV skills, trauma and stroke protocols, advanced 3D reconstruction, independent workstation proficiency, daily scanner QC, OR proficiency, if applicable.

• Assisted Survey Readiness preparation.

• Mentor for CT Technician and CT Tech I

Common Expectations:

• Assesses and interprets patient age specific data and provides appropriate, age specific treatment. Provides direct patient care to assigned patient age group(s).

• Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.

• Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards. Proficient contrast administration policy knowledge

• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

• Appropriately segments and archives images and exams to the PACS archive.

• Maintains orderliness and cleanliness of work areas.

• Attends meetings as required.

Qualifications

Minimum Education:

• High School Diploma or GED Required

Work Experience:

• 2 years Progressive responsibility in a diagnostic imaging department Required

Licenses:

• Registered Technologist-Computed Tomography - ARRT Upon Hire Required or

• Certified in Computed Tomography - NMTCB Upon Hire Required and

• Basic Life Support Upon Hire Required

Courses and Training:

• Accredited program in radiologic technology and training in computer tomography procedures Upon Hire Required

Benefits Offered:

• Comprehensive health benefits

• Flexible spending and health savings accounts

• Retirement savings plan

• Paid time off (PTO)

• Short-term disability

• Education assistance

• Financial education and support, including DailyPay

• Wellness and Wellbeing programs

• Caregiver support via Wellthy

• Childcare referral service via Wellthy

#LI-KB1

Quality of Life

The borough of Hanover was settled in the mid-1700s as part of York County and is known for its fertile land and productive farming community. It is geographically located 19 miles southwest of York, Pennsylvania and 54 miles northwest of Baltimore, Maryland.

Because of its proximity to Maryland, South Hanover is a popular hometown for commuters and their families. The appeal is the affordable housing prices, reasonable Pennsylvania cost of living and pleasant community lifestyle. With convenient routes leading north, south, east and west, one can chart an easy route to major East Coast cities.

Hanover is a hotbed of activity for business growth and development. Visitors come to enjoy performing arts, outdoor recreation, museums, festivals, farm-fresh flavors and microbreweries. Several major food and snack brands make Hanover their national headquarters. (Patient population: 15,500)

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.

LPN - Village Health Services

Cross Keys Village - The Brethren Home Community (CKV) is currently seeking a Licensed Practical Nurse to become a part of our team and help provide our villagers with the highest quality of care. As an LPN working at CKV, we will provide you with opportunities to enjoy a friendly work environment guided by Christian values.

Our current needs include:

* Part-time; working 4:30 p.m. - 8:30 p.m. 16 hours per week. Some weekends and holidays may be required.

Who We Are:

As the largest nonprofit, single-site retirement community in Pennsylvania, Cross Keys Village is dedicated to enriching the lives of older adults. It is our vision to be a leading innovator offering older adults a life infused with quality and purpose. We accomplish these goals - and more through our compassionate team of individuals who strive every day to provide the best care and services our community needs.

Job Description:

As an LPN, your scope of responsibilities will include but is not limited to:

* Providing in-home nursing care to villagers via scheduled appointments, wellness checks, and emergency responses.
* Scheduling and following up with routine lab appointments for villagers.
* Participating in weekly care team meetings to help with care coordination.
* Collaborating with physician and/or RN as needed.
* Assisting in the scheduling and administering yearly flu vaccines to villagers/staff.

Education and Experience:

* Must be licensed as a practical nurse in the State of Pennsylvania.
* Post licensure experience preferred but not required.
* Must demonstrate CPR competencies.
* Evidence of continuing education in line with community, state and federal regulations.
* Must possess quality mindedness, critical thinking, initiative in leadership responsibilities, interpersonal sensitivity and communication skills.

Join Our Work Family:

As a team member at Cross Keys Village, you will be provided with many benefits such as a positive work environment and comprehensive training opportunities. Our large and beautiful campus also offers you excellent dining options, community events and much more.

If you want to become a part of our unique and friendly team, apply to be a LPN with Cross Keys Village today!

Full-time (80 hours biweekly)

Weekdays, daytime hours

General Summary

This is a professional position that is responsible for the functioning of the assigned Inpatient Program and that provides administrative and clinical leadership for operation of a 24 hour a day program. Works in close collaboration with the Nurse Manager to obtain desired outcomes.

Duties and Responsibilities

Essential Functions:

• Provides leadership to the operation of a 24-hour a day program.

• Directs the development, implementation and monitoring of a strategic plan and action plans for the program.

• Helps to establish a culture of collaboration among staff. Promotes open and creative exploration of issues involved in a decision and promotes alignment of the efforts of all persons to create a shared vision.

• Maintains relationships with staff to identify and assess needs for ongoing program development.

• Fosters positive, productive working relationships with internal customers, as well as agencies, community agencies, and associations. Promotes a service orientation among staff.

• Gives leadership to the development, training, and implementation of programming, therapeutic milieu, and structured behavioral management systems.

• Serves as a program liaison with other departments and programs.

• Provides weekend/holiday on-call services, as needed.

• A minimum of 50% of work time is spent physically present on the unit.

• Promotes a positive work environment in order to retain staff.

• Facilitates problem solving and problem resolution of clinical care issues.

• In collaboration with Nurse Manager, constructs a plan, and devises or revises structures or processes.

• In collaboration with Nurse Manager, implements and monitors performance improvement and process redesign plans.

• Monitors and tracks patient care through performance improvement to ensure compliance with applicable standards and regulations serving as minimum requirements. Ensures that appropriate documentation is maintained in accordance with established standards and procedures.

• Assesses staff educational and training needs. Provides staff education and training and assists in staff's ongoing professional development.

• Trains clinical staff to conduct bio-psycho-social assessments and functional behavioral assessments. Trains staff to develop and implement individualized, therapeutic interventions.

• In collaboration with Nurse Manager, defines, creates, and reinforces a positive environment and culture that helps to train, coach and empower staff.

• Supports a culture of safety by ensuring that clinical staff complete the mandatory training in milieu & behavior management training (MBMT).

• Utilizes teaching, observation, and assessment skills to orient, instruct and monitor staff competencies in MBMT. Provides effective feedback, coaching, mentoring, and evaluation to assist in professional development of staff.

• Assists with interviewing, selection, hiring, orientation, performance evaluation, corrective action and training of therapists, assistants and support staff assigned to the unit.

• Provides clinical and administrative supervision and/or mentoring of therapists, case managers, caseworkers, primary milieu coordinators, and clinical interns. Offering ongoing support, direction and feedback, as indicated. Conducts annual performance evaluations. Implements corrective action plans, as needed.

• Monitors competency of staff in the development and implementation of individualized treatment plans for patients.

• Coordinates the completion of client care services with appropriate documentation in compliance with policies, procedures, standards of care, and external regulations.

• Reviews staffing patterns of clinical staff and census of program to ensure staffing of clinical staff is consistent with patient needs, budget parameters and census.

• Develops and implements policies and procedures in accordance with established standards.

• Prepares and administers annual operating budget for assigned components of program.

• Works toward resolving variances and patient funding issues.

• Develops system to monitor program performance and compliance with annual operating budget. Meets or exceeds targeted program contribution margin.

• Maintains routine communication with patient accounting department regarding problems with the billing process. Responds in a timely manner to patient accounting requests for assistance to resolve billing problems.

• Develop systems to assure that UM function is supported and completed by program staff. Routinely monitors completion of UM function.

• Provides limited clinical services on a regular basis and serves as a therapist back up when needed to cover benefit time or high volumes.

• Participates in task forces and committees, as assigned. Collaborates with departments, programs and administration to develop or improve structure, processes, and systems in the organization.

• Provides presentations in the community to educate and promote services.

• Maintains knowledge of current trends and developments in the behavioral healthcare.

• Promotes the integration of a Christian perspective in the program.

• Demonstrates understanding of customer service issues. Effectively resolves customer concerns and identifies opportunities for improvement.

Common Expectations:

• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Minimum Education:

• Master's Degree Required

Work Experience:

• 3 years' experience in a professional behavioral healthcare setting required and

• Experience in clinical social work, psychology, or a closely related field required

Knowledge, Skills, and Abilities:

• Excellent human relations and oral/written communication skills.

• Leadership skills.

• Problem solving/analytical abilities.

• Organizational and planning skills.

• Management skills.

• Knowledge of and ability in the care and handling of clients in at least the adult and older age group.

• Knowledgeable of the behavioral healthcare environment, behavioral de-escalation, crisis management, milieu management, and technology trends to develop programming and staff training, provide supervision and clinical services.

• Competency in continuous quality improvement necessary to design, implement, monitor and standardize performance improvement and process redesign initiatives in the program.

• Competency in adult therapeutic modalities, sound judgment and good decision-making skills necessary to develop staff training program, provide clinical supervision of staff, and to provide individual and family therapy.

WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.

WellSpan York Hospital

Built on a solid 140-year legacy of providing high-quality, high-volume, community-based care, WellSpan York Hospital, the largest of WellSpan's eight hospitals, is a 596-bed acute care community teaching hospital that employs nearly 5,000 people, making WellSpan the largest employer in York County. Driven by a mission to provide exceptional care to all, WellSpan York Hospital serves a diverse population of more than 520,000 residents from the greater York County area. WellSpan York Hospital was one of several WellSpan Health hospitals honored by U.S. News & World Report with the High Performing recognition for .

The hospital offers services and programs that feature highly skilled clinical staff, life-saving technology and state-of-the-art facilities to address some of the most complex medical, surgical and behavioral health conditions.

WellSpan York Hospital's Regional Resource/Level 1 Trauma Center has been accredited by the Pennsylvania Trauma Systems Foundation and is the only accredited trauma center in York, Adams and Franklin counties. It is a nationally recognized teaching hospital with nine residency programs, six allied health schools and other training programs. More than 700 physicians and other professionals are members of WellSpan York Hospital's medical and dental staff.

WellSpan York Hospital in embarking on a significant five-year project. The centerpiece will be a new, eight-story surgical and critical care tower, which will dramatically expand the hospital's intensive care unit as well as develop new state of-the-art surgical suites, making it one of the top 10 largest hospitals in Pennsylvania with approximately 600 beds.

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more - within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.

Schedule

Full Time, Day Shift (80 hours biweekly)

Hours: Monday - Friday, 8:00a, - 4:30pm

Rotation: No Weekends / No Holidays

General Summary

Plans, organizes and implements social work services for patients and families.

Essential Functions:

• Interviews patients and family members to obtain information about home environment, family relationships, healthhistory, and patient's personality traits.

• Evaluates data gathered in terms of the medical plan of treatment, available social service programs, and plans a pertinent therapy program that will provide each patient with maximum benefit.

• Assists patients and families to understand, accept, and follow medical recommendations.

• Utilizes resources to help patient resume life in the community or to learn to live with the disability.

• Interprets nature of illness and prescribed course of treatment to patients and families. Communicates family issues to other staff members. Participates in planning conferences.

• May assist in developing discharge and post-hospital care plans and/or serve as a liaison between home care and hospital staff.

• Collaborates with other hospital programs and community agencies with which patients and families are involved.

• Performs follow-up calls and/or checks with health care and related agencies used after patient discharge.

• Prepares and maintains required documentation on each case. Records the care coordination component of care on the client's record, including the identified care problems and plans of care that have been implemented and/or suggested to the client and family where appropriate. Submits clinical documentation and records in an accurate, legible and timely manner consistent with agency policy.

• Advises the supervisory staff on community resources available to meet client needs and assists in making appropriate referrals.

• Provides care coordination consultation to the supervisory staff to enable them to assess the significant social, economical and emotional factors related to the care problem.

Common Expectations:

• Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population. Assesses and interprets patient age specific data and provides appropriate, age specific treatment. Provides direct patient care to assigned patient age group(s).

• Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.

• Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.

• Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.

• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

• Develops relationships with community agencies, groups, professional affiliations as appropriate.

Qualifications

Minimum Education:

• Masters Degree In Social Work or Social Welfare. Required

Work Experience:

• 1 year Relevant experience. Required

Licenses:

• Licensed Social Worker Upon Hire Preferred

Driver's License Statement:

Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.

Benefits Offered:

• Comprehensive health benefits

• Flexible spending and health savings accounts

• Retirement savings plan

• Paid time off (PTO)

• Short-term disability

• Educational assistance

• Financial education and support, including DailyPay

• Wellness and Wellbeing programs

• Caregiver support via Weallthy

• Childcare referral service via Wellthy

WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more - within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.

**Schedule**
Full Time, Day Shift (80 hours biweekly)
Hours: Monday - Friday, 8:00a, - 4:30pm
Rotation: No Weekends / No Holidays
**General Summary**
Plans, organizes and implements social work services for patients and families.
**Essential Functions:**
+ Interviews patients and family members to obtain information about home environment, family relationships, healthhistory, and patient's personality traits.
+ Evaluates data gathered in terms of the medical plan of treatment, available social service programs, and plans a pertinent therapy program that will provide each patient with maximum benefit.
+ Assists patients and families to understand, accept, and follow medical recommendations.
+ Utilizes resources to help patient resume life in the community or to learn to live with the disability.
+ Interprets nature of illness and prescribed course of treatment to patients and families. Communicates family issues to other staff members. Participates in planning conferences.
+ May assist in developing discharge and post-hospital care plans and/or serve as a liaison between home care and hospital staff.
+ Collaborates with other hospital programs and community agencies with which patients and families are involved.
+ Performs follow-up calls and/or checks with health care and related agencies used after patient discharge.
+ Prepares and maintains required documentation on each case. Records the care coordination component of care on the client's record, including the identified care problems and plans of care that have been implemented and/or suggested to the client and family where appropriate. Submits clinical documentation and records in an accurate, legible and timely manner consistent with agency policy.
+ Advises the supervisory staff on community resources available to meet client needs and assists in making appropriate referrals.
+ Provides care coordination consultation to the supervisory staff to enable them to assess the significant social, economical and emotional factors related to the care problem.
**Common Expectations:**
+ Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population. Assesses and interprets patient age specific data and provides appropriate, age specific treatment. Provides direct patient care to assigned patient age group(s).
+ Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
+ Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
+ Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
+ Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
+ Develops relationships with community agencies, groups, professional affiliations as appropriate.
**Qualifications**
**Minimum Education:**
+ Masters Degree In Social Work or Social Welfare. Required
**Work Experience:**
+ 1 year Relevant experience. Required
**Licenses:**
+ Licensed Social Worker Upon Hire Preferred
**Driver's License Statement:**
Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.
**Benefits Offered:**
+ Comprehensive health benefits
+ Flexible spending and health savings accounts
+ Retirement savings plan
+ Paid time off (PTO)
+ Short-term disability
+ Educational assistance
+ Financial education and support, including DailyPay
+ Wellness and Wellbeing programs
+ Caregiver support via Weallthy
+ Childcare referral service via Wellthy
WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.
**Quality of Life**
Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.
Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more - within an easy drive of major East Coast cities.
York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)
WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.

Full-time (80 hours biweekly)
Weekdays, daytime hours
**General Summary**
This is a professional position that is responsible for the functioning of the assigned Inpatient Program and that provides administrative and clinical leadership for operation of a 24 hour a day program. Works in close collaboration with the Nurse Manager to obtain desired outcomes.
**Duties and Responsibilities**
**Essential Functions:**
+ Provides leadership to the operation of a 24-hour a day program.
+ Directs the development, implementation and monitoring of a strategic plan and action plans for the program.
+ Helps to establish a culture of collaboration among staff. Promotes open and creative exploration of issues involved in a decision and promotes alignment of the efforts of all persons to create a shared vision.
+ Maintains relationships with staff to identify and assess needs for ongoing program development.
+ Fosters positive, productive working relationships with internal customers, as well as agencies, community agencies, and associations. Promotes a service orientation among staff.
+ Gives leadership to the development, training, and implementation of programming, therapeutic milieu, and structured behavioral management systems.
+ Serves as a program liaison with other departments and programs.
+ Provides weekend/holiday on-call services, as needed.
+ A minimum of 50% of work time is spent physically present on the unit.
+ Promotes a positive work environment in order to retain staff.
+ Facilitates problem solving and problem resolution of clinical care issues.
+ In collaboration with Nurse Manager, constructs a plan, and devises or revises structures or processes.
+ In collaboration with Nurse Manager, implements and monitors performance improvement and process redesign plans.
+ Monitors and tracks patient care through performance improvement to ensure compliance with applicable standards and regulations serving as minimum requirements. Ensures that appropriate documentation is maintained in accordance with established standards and procedures.
+ Assesses staff educational and training needs. Provides staff education and training and assists in staff's ongoing professional development.
+ Trains clinical staff to conduct bio-psycho-social assessments and functional behavioral assessments. Trains staff to develop and implement individualized, therapeutic interventions.
+ In collaboration with Nurse Manager, defines, creates, and reinforces a positive environment and culture that helps to train, coach and empower staff.
+ Supports a culture of safety by ensuring that clinical staff complete the mandatory training in milieu & behavior management training (MBMT).
+ Utilizes teaching, observation, and assessment skills to orient, instruct and monitor staff competencies in MBMT. Provides effective feedback, coaching, mentoring, and evaluation to assist in professional development of staff.
+ Assists with interviewing, selection, hiring, orientation, performance evaluation, corrective action and training of therapists, assistants and support staff assigned to the unit.
+ Provides clinical and administrative supervision and/or mentoring of therapists, case managers, caseworkers, primary milieu coordinators, and clinical interns. Offering ongoing support, direction and feedback, as indicated. Conducts annual performance evaluations. Implements corrective action plans, as needed.
+ Monitors competency of staff in the development and implementation of individualized treatment plans for patients.
+ Coordinates the completion of client care services with appropriate documentation in compliance with policies, procedures, standards of care, and external regulations.
+ Reviews staffing patterns of clinical staff and census of program to ensure staffing of clinical staff is consistent with patient needs, budget parameters and census.
+ Develops and implements policies and procedures in accordance with established standards.
+ Prepares and administers annual operating budget for assigned components of program.
+ Works toward resolving variances and patient funding issues.
+ Develops system to monitor program performance and compliance with annual operating budget. Meets or exceeds targeted program contribution margin.
+ Maintains routine communication with patient accounting department regarding problems with the billing process. Responds in a timely manner to patient accounting requests for assistance to resolve billing problems.
+ Develop systems to assure that UM function is supported and completed by program staff. Routinely monitors completion of UM function.
+ Provides limited clinical services on a regular basis and serves as a therapist back up when needed to cover benefit time or high volumes.
+ Participates in task forces and committees, as assigned. Collaborates with departments, programs and administration to develop or improve structure, processes, and systems in the organization.
+ Provides presentations in the community to educate and promote services.
+ Maintains knowledge of current trends and developments in the behavioral healthcare.
+ Promotes the integration of a Christian perspective in the program.
+ Demonstrates understanding of customer service issues. Effectively resolves customer concerns and identifies opportunities for improvement.
**Common Expectations:**
+ Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
**Minimum Education:**
+ Master's Degree Required
**Work Experience:**
+ 3 years' experience in a professional behavioral healthcare setting required and
+ Experience in clinical social work, psychology, or a closely related field required
**Knowledge, Skills, and Abilities:**
+ Excellent human relations and oral/written communication skills.
+ Leadership skills.
+ Problem solving/analytical abilities.
+ Organizational and planning skills.
+ Management skills.
+ Knowledge of and ability in the care and handling of clients in at least the adult and older age group.
+ Knowledgeable of the behavioral healthcare environment, behavioral de-escalation, crisis management, milieu management, and technology trends to develop programming and staff training, provide supervision and clinical services.
+ Competency in continuous quality improvement necessary to design, implement, monitor and standardize performance improvement and process redesign initiatives in the program.
+ Competency in adult therapeutic modalities, sound judgment and good decision-making skills necessary to develop staff training program, provide clinical supervision of staff, and to provide individual and family therapy.
WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.
WellSpan York Hospital
Built on a solid 140-year legacy of providing high-quality, high-volume, community-based care, WellSpan York Hospital, the largest of WellSpan's eight hospitals, is a 596-bed acute care community teaching hospital that employs nearly 5,000 people, making WellSpan the largest employer in York County. Driven by a mission to provide exceptional care to all, WellSpan York Hospital serves a diverse population of more than 520,000 residents from the greater York County area. WellSpan York Hospital was one of several WellSpan Health hospitals honored by U.S. News & World Report with the High Performing recognition for .
The hospital offers services and programs that feature highly skilled clinical staff, life-saving technology and state-of-the-art facilities to address some of the most complex medical, surgical and behavioral health conditions.
WellSpan York Hospital's Regional Resource/Level 1 Trauma Center has been accredited by the Pennsylvania Trauma Systems Foundation and is the only accredited trauma center in York, Adams and Franklin counties. It is a nationally recognized teaching hospital with nine residency programs, six allied health schools and other training programs. More than 700 physicians and other professionals are members of WellSpan York Hospital's medical and dental staff.
WellSpan York Hospital in embarking on a significant five-year project. The centerpiece will be a new, eight-story surgical and critical care tower, which will dramatically expand the hospital's intensive care unit as well as develop new state of-the-art surgical suites, making it one of the top 10 largest hospitals in Pennsylvania with approximately 600 beds.
**Quality of Life**
Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.
Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more - within an easy drive of major East Coast cities.
York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)
WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.

Responsibilities:

The Behavioral Health Member Services Specialists are responsible for PerformCare's intake processes. They are the first point of contact for Members accessing the company. This position is responsible for answering the telephone and explaining the operation of PerformCare to our Members when they call; Completing intake information regarding the member; Explaining procedures for accessing services to Members; Coordinating/Interfacing with the Medical Assistance Transportation Program (MATP), as necessary, to assist Members in securing transportation to scheduled appointments; Completing bed searches, as required, for IP and SA bed requests; Addressing Member complaints through the initialization of the PerformCare Grievance and Complaint process; Explaining a Member's rights as requested; Providing additional resources to the member such as a Member Handbook and list of in-plan providers from the member's geographic region and completing data entry of requests and authorizations.

Work Arrangements/Schedule: Remote opportunity; Saturday and Sunday 3:00pm-11:00pm

Education/Experience:

• A bachelor's degree (BS or BA) from an accredited college or university is required.

• A minimum of one (1) to three ( 3 )years of Behavioral Health experience preferred.

• Excellent written and verbal communication skills with the ability to respond sensitively to members' requests preferred.

• Previous customer service and data entry experience desired, preferably within a call center.

• At least one year of experience in mental health and/or human services required; or equivalent background and experience that would translate well into this position.

• Ability to communicate well verbally and in writing with Members and all other internal and external customers.

• Ability to use PC's in a Windows-based environment.

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Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.

Your career starts now. We are looking for the next generation of health care leaders.

At AmeriHealth Caritas, we are passionate about helping people get care, stay well and build healthy communities. As one of the nations leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we would like to hear you.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us at

As a company, we support internal diversity through:

Recruiting. We are an equal opportunity employer. We do not discriminate on the basis of age, race, ethnicity, gender, religion, sexual orientation, or disability. Our inclusive, equitable approach to recruiting and hiring reinforces our commitment to DEI.

PCTS:
- America's 'Most Loved Workplaces' by Newsweek
- Major holidays off!
- No prior healthcare experience required, on the job, paid 12 weeks of training to become nationally certified. Upon certification receive a pay increase & promotion
- 70,000+ dedicated employees, 200,000+ patients, 2,600+ dialysis centers, 350+ research sites across North America
- Largest provider of renal care products and services in the nation, including state-of-the-art dialysis machines, dialyzers and pharmaceuticals, and we are home to the country's largest renal specialty laboratories
**PURPOSE** **AND** **SCOPE:**
Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
**PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:**
**Patient Related**
Education:
+ Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.
Treatment:
+ Welcome assigned patients and inquire as to their wellbeing since their last treatment.
+ Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.
+ Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment
+ Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).
+ Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.
+ Monitor patients' response to dialysis therapy.
+ Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.
+ Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure
+ Obtain Hemostasis and apply appropriate dressings.
+ Evaluate the patient prior to discharge.
+ Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification
+ Responsible for calculating and entry of individual patients' dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.
+ Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.
+ Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification
+ Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.
+ Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.
+ Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.
+ Perform and document any intervention for unusual patient status and document patients' response to intervention.
+ Evaluate patients' vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.
+ Obtain all prescribed laboratory testing and prepare specimens for collection.
+ Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.
+ Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.
+ Monitors patients performing self-care under the supervision of RN.
**Staff Related**
+ Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.
Education/Communication:
+ Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices
+ Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.
+ Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.
+ Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).
+ Initiate Solution Delivery System (SDS) system.
**RECORD KEEPING:**
+ Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.
+ Enters all treatment data into the designated clinical application in an accurate and timely manner.
+ Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure
omitted entries are completed or corrected by appropriate staff.
+ Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.
+ Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.
+ Collect, label, appropriately prepare and store lab samples according required laboratory specifications.
+ Ensure collection of lab specimens by appropriate lab courier.
**INFECTION CONTROL:**
+ Assists in collecting information for infection control audits.
+ Supports staff and patient Adherence to infection control practices.
+ Follows infection control Policies and Procedures
+ Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law.
**TRANSITIONAL CARE UNIT:**
+ Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care
+ Reinforces all education and care related matters as it relates to the new patient as allowed by state law
+ Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.
+ Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them.
+ Sets and preforms a treatment on all machines used in the transitional care unit.
+ Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up.
+ Assists with coordination of transition to patient's modality choice.
+ Assists with supply ordering and inventory for TCU
**PHYSICAL** **DEMANDS** **AND** **WORKING** **CONDITIONS:**
+ The physical demands and work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
+ Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the
Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable
accommodations can be made.
+ Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.
+ The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials
+ The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation.Equipmentaidsand/orcoworkersmayprovideassistance.Thispositionrequiresfrequent,prolongedperiodsof standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items.
**EDUCATION** **AND** **LICENSES:**
+ HighSchooldiplomaorG.E.D. required.
+ Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.
+ Allappropriatestatelicensure,education,andtraining(ifany) required.
+ Demonstrated commitment to organization culture, values, and customer service standards
**EXPERIENCE AND REQUIRED SKILLS** **:**
+ Previouspatientcareexperienceinahospitalsettingorarelatedfacility preferred.
+ Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.
**ACKNOWLEDGEMENT:**
I acknowledge that I have read and accepted this job description. I understand what is expected of me in this position, and I am able to perform the essential functions as outlined with or without reasonable accommodation. Furthermore, I understand that the duties and responsibilities listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. If I have any questions about duties and responsibilities not specified in this job description that I am asked to perform, I should discuss them with my immediate supervisor or my Human Resources representative.
Employee Name (Please Print)
Employee Signature
Date
**ADDENDUM:**
**Home Therapies Program (Not Home Assist)**
This list pertains to task performed in the Home Therapies program under the direct supervision of the Home Therapies registered nurse (HT RN) and in compliance with state laws.
+ May assist HT RN on Home Visit as directed
+ Reinforces PD/HHD patient education under supervision of HT Registered Nurse as permitted under state law
+ Schedules and contacts patients regarding appointments
+ Weigh patient and obtain vital signs
+ Collect patient's treatment records and review for completion. Notify RN of incomplete / missing records.
+ Cleaning and prepping treatment room; preparing charts prior to clinic visit
+ Preparing lab tubes and requisitions & assisting with lab draw days both pre and post draw (PCT certified phlebotomy or per state regulations)
+ Clerical duties as assigned (faxing, mailing to physician offices etc.)
+ Set-up of the home hemodialysis machine and PD Cycler
+ Assist with exit site care when directed by HT RN
+ Warm dialysate solution when directed by the HT RN
+ Obtain home hemodialysis water and dialysate samples and process for testing as directed by HT RN
+ Creates and sends patient reminders (supply inventory for order, Kt/V collection, bringing meds to clinic visit for review)
+ Prepare initial patient chart for admission. Complies and maintains medical records according to company policy and procedure and in compliance with all appropriate regulatory requirements
+ Maintains logs as directed and applicable
+ Support patient registration and use of connected health
+ Provide patient home support as indicated and permissible under state law and applicable regulations
Inventory of Home Program
+ Maintains par levels of home department supplies
+ Files home patient packing slips/invoices
Inventory for Patients
+ Assists patient with supply management and contacting customer service
**Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**

**Company :**
Allegheny Health Network
**Job Description :**
**GENERAL OVERVIEW:**
This job is responsible for answering calls received into the centralized call center. The Representative will use the appropriate procedures, tools and equipment to answer inquiries to provide First Call Resolution as often as possible. This level of representative will handle routine inquiries which will have a well-defined protocol as well as some more complex inquiries.
**ESSENTIAL RESPONSIBILITIES**
+ Phone work - Assisting patients with all requests and specialties during business hours (8:00am-5:00pm). Promptly answers a multiple line telephone system and processes complex medical service requests in a confidential manner with strict adherence to policies and procedures.Ascertains the reason for a patient's call. Follows established protocol and uses independent judgment to appropriately refer a patient to a physician or specialist as necessary. Maintains department productivity levels for customer satisfaction. (85%)
+ Working with leadership on professional development, Maintains department productivity levels for customer satisfaction. (10%)
+ Performs other duties as assigned or required by management. (5%)
**QUALIFICATIONS:**
Minimum
+ High School/GED
+ Customer service **OR** Physician schedulingexperience
Preferred
+ 1 year in a Call Center role
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$19.00
**Pay Range Maximum:**
$27.08
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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Req ID: J