117 Wfh Tester jobs in the United States

The QA Analyst will play a critical role in ensuring software quality and business alignment by developing, implementing, and executing comprehensive test strategies—with an emphasis on User Acceptance Testing (UAT) and a variety of test platforms. The ideal candidate will thrive in Agile environments, collaborate across teams, and support the entire software development lifecycle through to production release.

Responsibilities
* Test Planning & Strategy - Develop, review, and implement detailed test plans and strategies mapped to business requirements, user stories, and acceptance criteria. - Design UAT processes in close collaboration with business stakeholders, ensuring user needs and business goals are fully validated before software release.

* UAT Management - Coordinate with business users and product owners to define, organize, and execute UAT cycles. - Drive creation and maintenance of UAT test cases, identifying necessary test data, and ensuring alignment with acceptance criteria. - Facilitate UAT sign-off, capture user feedback, and ensure all defects or issues are logged, tracked, and resolved before production deployment.

* Test Execution & Automation - Execute functional, integration, regression, Performance, and exploratory testing across multiple test environments (Dev, QA, Stage, UAT). - Utilize relevant test platforms, such as Jira, Azure DevOps, and HP Quality Center, for managing test cases, defect tracking, and traceability. - Prioritize and automate high-value test cases, working with CI/CD pipelines where appropriate.

* Database Testing: Perform backend testing using SQL and Oracle to validate data accuracy, integrity, and consistency across systems. Write and execute complex queries to verify business logic, data transformations, and stored procedures. Validate data migration and ensure referential integrity across environments.

* Defect Management - Identify, log, track, and retest defects found during all phases of testing. - Prepare and distribute test summary reports, including defect logs and closure status.

* Collaboration & Continuous Improvement - Partner with product owners, business analysts, developers, and release managers, ensuring clear user story and acceptance criteria definition. - Participate in Agile ceremonies—sprint planning, stand-ups, demos, retrospectives—offering feedback and suggesting quality improvements. - Support root cause analysis and postmortem for defects found in production environments.

This position offers the flexibility of a hybrid schedule

Qualifications
* 3+ years proven experience in software QA, including hands-on experience developing and executing UAT cycles and working with various test platforms.

* Solid understanding of Agile methodologies (Scrum, Kanban) and test management tools (e.g., Jira, Azure DevOps, HP Quality Center).

* Proficiency in SQL for validating data

* Experience in Automation tools –Selenium, Test Sigma, Test Rigor, TestIM, QTP, Postman, SOAPUI, JMeter, Load Runner

* Comfortable writing clear, traceable test cases, mapping them to user stories, and updating them throughout the project lifecycle.

* Demonstrated ability to coordinate and facilitate UAT with internal users and business stakeholders, ensuring thorough documentation and sign-off.

* Familiarity with test automation principles and CI/CD processes. Ability to write/Develop scripts to automate test cases and build test frameworks.

* Experience with defect lifecycle management, from logging through resolution, using modern test and project management platforms.

* Strong communication, organizational, and interpersonal skills—capable of working effectively in cross-functional Agile teams.

Preferred Qualifications

* Bachelor’s degree in Computer Science, Information Systems, or a related field.

* Experience with both manual and automated testing approaches across web and cloud-based applications.

* Exposure to multiple test environments (Dev, QA, Stage, UAT, Prod) and their configuration requirements.

* Certifications such as ISTQB, CSTE, or Agile certifications are a plus.

Why Join Us?

* Work in an established company that values innovation and growth.

* Engage with a collaborative team that is dedicated to making a meaningful impact in the energy sector.

* Gain exposure to cutting-edge projects and contribute to data-driven decision-making processes.

As a global leader in ever expanding power and energy industry, we are looking for a skilled and motivated Software Developer to join our growing team. This role is focused on creating solutions that drive efficiency and innovation in our engineering and design processes.

Role Overview

The QA Analyst will play a critical role in ensuring software quality and business alignment by developing, implementing, and executing comprehensive test strategies—with an emphasis on User Acceptance Testing (UAT) and a variety of test platforms. The ideal candidate will thrive in Agile environments, collaborate across teams, and support the entire software development lifecycle through to production release.

Responsibilities
• Test Planning & Strategy - Develop, review, and implement detailed test plans and strategies mapped to business requirements, user stories, and acceptance criteria. - Design UAT processes in close collaboration with business stakeholders, ensuring user needs and business goals are fully validated before software release.

• UAT Management - Coordinate with business users and product owners to define, organize, and execute UAT cycles. - Drive creation and maintenance of UAT test cases, identifying necessary test data, and ensuring alignment with acceptance criteria. - Facilitate UAT sign-off, capture user feedback, and ensure all defects or issues are logged, tracked, and resolved before production deployment.

• Test Execution & Automation - Execute functional, integration, regression, Performance, and exploratory testing across multiple test environments (Dev, QA, Stage, UAT). - Utilize relevant test platforms, such as Jira, Azure DevOps, and HP Quality Center, for managing test cases, defect tracking, and traceability. - Prioritize and automate high-value test cases, working with CI/CD pipelines where appropriate.

• Database Testing: Perform backend testing using SQL and Oracle to validate data accuracy, integrity, and consistency across systems. Write and execute complex queries to verify business logic, data transformations, and stored procedures. Validate data migration and ensure referential integrity across environments.

• Defect Management - Identify, log, track, and retest defects found during all phases of testing. - Prepare and distribute test summary reports, including defect logs and closure status.

• Collaboration & Continuous Improvement - Partner with product owners, business analysts, developers, and release managers, ensuring clear user story and acceptance criteria definition. - Participate in Agile ceremonies—sprint planning, stand-ups, demos, retrospectives—offering feedback and suggesting quality improvements. - Support root cause analysis and postmortem for defects found in production environments.

This position offers the flexibility of a hybrid schedule

Qualifications
• 3+ years proven experience in software QA, including hands-on experience developing and executing UAT cycles and working with various test platforms.

• Solid understanding of Agile methodologies (Scrum, Kanban) and test management tools (e.g., Jira, Azure DevOps, HP Quality Center).

• Proficiency in SQL for validating data

• Experience in Automation tools –Selenium, Test Sigma, Test Rigor, TestIM, QTP, Postman, SOAPUI, JMeter, Load Runner

• Comfortable writing clear, traceable test cases, mapping them to user stories, and updating them throughout the project lifecycle.

• Demonstrated ability to coordinate and facilitate UAT with internal users and business stakeholders, ensuring thorough documentation and sign-off.

• Familiarity with test automation principles and CI/CD processes. Ability to write/Develop scripts to automate test cases and build test frameworks.

• Experience with defect lifecycle management, from logging through resolution, using modern test and project management platforms.

• Strong communication, organizational, and interpersonal skills—capable of working effectively in cross-functional Agile teams.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field.

• Experience with both manual and automated testing approaches across web and cloud-based applications.

• Exposure to multiple test environments (Dev, QA, Stage, UAT, Prod) and their configuration requirements.

• Certifications such as ISTQB, CSTE, or Agile certifications are a plus.

Why Join Us?

• Work in an established company that values innovation and growth.

• Engage with a collaborative team that is dedicated to making a meaningful impact in the energy sector.

• Gain exposure to cutting-edge projects and contribute to data-driven decision-making processes.

Maximus is currently hiring for a Quality Assurance & Training Manager to support our Enrollment Broker Services team. This is a remote opportunity open to Virginia residents. The Quality Assurance & Training Manager must serve as the key accountable lead and the primary point of contract for the State client and all program activities. The candidate will work with Medicaid and Chip programs, and manage compliance with all operational requirements of the contract as well as corporate policies.

Why Join Maximus?

- • Competitive Compensation - Quarterly bonuses based on performance included!

- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,

- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.

- • Tuition Reimbursement - Invest in your ongoing education and development.

- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.

.Less

Essential Duties and Responsibilities:

- Assess and evaluate staff performance based on established goals and standards.

- Identify and develop areas of opportunity for direct reports.

- Manage QC supervisors' performance management and tracking methods.

- Strategically partner with multiple departments to identify and implement changes that will drive positive quality performance.

- Develop reports and presentations related to quality initiatives.

- Act as the point of contact when the Senior Quality Manager is unavailable.

- Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.

- Oversee the day-to-day functions of the Quality Assurance (QA) department.

- Manage an effective quality assurance program that monitors for and resolves issues before they become problems.

- Supervise the development and regular update of policies and procedures.

- Evaluate the need for and ensures the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers.

- Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements.

- Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures.

- Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution.

- Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department.

Minimum Requirements

- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

- Virginia residency required.
- Experience supporting the Virginia Enrollment Broker Services team preferred.

- Strong operations and client management skills required.

- Healthcare, Managed Care, Medicaid, CHIP and/or Government experience preferred.

- Call center experience a plus.

Home Office Requirements:

- Internet speed of 25mbps or higher required (you can test this by going to ).

- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.

- Must currently and permanently reside in the Continental US.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

55,100.00

Maximum Salary

$

65,000.00

Maximus is currently hiring for a Quality Assurance & Training Manager to support our Enrollment Broker Services team. This is a remote opportunity open to Virginia residents. The Quality Assurance & Training Manager must serve as the key accountable lead and the primary point of contract for the State client and all program activities. The candidate will work with Medicaid and Chip programs, and manage compliance with all operational requirements of the contract as well as corporate policies.

Why Join Maximus?

- • Competitive Compensation - Quarterly bonuses based on performance included!

- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,

- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.

- • Tuition Reimbursement - Invest in your ongoing education and development.

- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.

.Less

Essential Duties and Responsibilities:

- Assess and evaluate staff performance based on established goals and standards.

- Identify and develop areas of opportunity for direct reports.

- Manage QC supervisors' performance management and tracking methods.

- Strategically partner with multiple departments to identify and implement changes that will drive positive quality performance.

- Develop reports and presentations related to quality initiatives.

- Act as the point of contact when the Senior Quality Manager is unavailable.

- Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.

- Oversee the day-to-day functions of the Quality Assurance (QA) department.

- Manage an effective quality assurance program that monitors for and resolves issues before they become problems.

- Supervise the development and regular update of policies and procedures.

- Evaluate the need for and ensures the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers.

- Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements.

- Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures.

- Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution.

- Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department.

Minimum Requirements

- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

- Virginia residency required.
- Experience supporting the Virginia Enrollment Broker Services team preferred.

- Strong operations and client management skills required.

- Healthcare, Managed Care, Medicaid, CHIP and/or Government experience preferred.

- Call center experience a plus.

Home Office Requirements:

- Internet speed of 25mbps or higher required (you can test this by going to ).

- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.

- Must currently and permanently reside in the Continental US.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

55,100.00

Maximum Salary

$

65,000.00

Maximus is currently hiring for a Quality Assurance & Training Manager to support our Enrollment Broker Services team. This is a remote opportunity open to Virginia residents. The Quality Assurance & Training Manager must serve as the key accountable lead and the primary point of contract for the State client and all program activities. The candidate will work with Medicaid and Chip programs, and manage compliance with all operational requirements of the contract as well as corporate policies.

Why Join Maximus?

- • Competitive Compensation - Quarterly bonuses based on performance included!

- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,

- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.

- • Tuition Reimbursement - Invest in your ongoing education and development.

- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.

.Less

Essential Duties and Responsibilities:

- Assess and evaluate staff performance based on established goals and standards.

- Identify and develop areas of opportunity for direct reports.

- Manage QC supervisors' performance management and tracking methods.

- Strategically partner with multiple departments to identify and implement changes that will drive positive quality performance.

- Develop reports and presentations related to quality initiatives.

- Act as the point of contact when the Senior Quality Manager is unavailable.

- Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.

- Oversee the day-to-day functions of the Quality Assurance (QA) department.

- Manage an effective quality assurance program that monitors for and resolves issues before they become problems.

- Supervise the development and regular update of policies and procedures.

- Evaluate the need for and ensures the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers.

- Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements.

- Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures.

- Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution.

- Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department.

Minimum Requirements

- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

- Virginia residency required.
- Experience supporting the Virginia Enrollment Broker Services team preferred.

- Strong operations and client management skills required.

- Healthcare, Managed Care, Medicaid, CHIP and/or Government experience preferred.

- Call center experience a plus.

Home Office Requirements:

- Internet speed of 25mbps or higher required (you can test this by going to ).

- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.

- Must currently and permanently reside in the Continental US.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

55,100.00

Maximum Salary

$

65,000.00

Maximus is currently hiring for a Quality Assurance & Training Manager to support our Enrollment Broker Services team. This is a remote opportunity open to Virginia residents. The Quality Assurance & Training Manager must serve as the key accountable lead and the primary point of contract for the State client and all program activities. The candidate will work with Medicaid and Chip programs, and manage compliance with all operational requirements of the contract as well as corporate policies.

Why Join Maximus?

- • Competitive Compensation - Quarterly bonuses based on performance included!

- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,

- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.

- • Tuition Reimbursement - Invest in your ongoing education and development.

- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.

.Less

Essential Duties and Responsibilities:

- Assess and evaluate staff performance based on established goals and standards.

- Identify and develop areas of opportunity for direct reports.

- Manage QC supervisors' performance management and tracking methods.

- Strategically partner with multiple departments to identify and implement changes that will drive positive quality performance.

- Develop reports and presentations related to quality initiatives.

- Act as the point of contact when the Senior Quality Manager is unavailable.

- Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.

- Oversee the day-to-day functions of the Quality Assurance (QA) department.

- Manage an effective quality assurance program that monitors for and resolves issues before they become problems.

- Supervise the development and regular update of policies and procedures.

- Evaluate the need for and ensures the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers.

- Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements.

- Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures.

- Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution.

- Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department.

Minimum Requirements

- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

- Virginia residency required.
- Experience supporting the Virginia Enrollment Broker Services team preferred.

- Strong operations and client management skills required.

- Healthcare, Managed Care, Medicaid, CHIP and/or Government experience preferred.

- Call center experience a plus.

Home Office Requirements:

- Internet speed of 25mbps or higher required (you can test this by going to ).

- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.

- Must currently and permanently reside in the Continental US.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

55,100.00

Maximum Salary

$

65,000.00

Maximus is currently hiring for a Quality Assurance & Training Manager to support our Enrollment Broker Services team. This is a remote opportunity open to Virginia residents. The Quality Assurance & Training Manager must serve as the key accountable lead and the primary point of contract for the State client and all program activities. The candidate will work with Medicaid and Chip programs, and manage compliance with all operational requirements of the contract as well as corporate policies.

Why Join Maximus?

- • Competitive Compensation - Quarterly bonuses based on performance included!

- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,

- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.

- • Tuition Reimbursement - Invest in your ongoing education and development.

- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.

.Less

Essential Duties and Responsibilities:

- Assess and evaluate staff performance based on established goals and standards.

- Identify and develop areas of opportunity for direct reports.

- Manage QC supervisors' performance management and tracking methods.

- Strategically partner with multiple departments to identify and implement changes that will drive positive quality performance.

- Develop reports and presentations related to quality initiatives.

- Act as the point of contact when the Senior Quality Manager is unavailable.

- Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.

- Oversee the day-to-day functions of the Quality Assurance (QA) department.

- Manage an effective quality assurance program that monitors for and resolves issues before they become problems.

- Supervise the development and regular update of policies and procedures.

- Evaluate the need for and ensures the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers.

- Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements.

- Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures.

- Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution.

- Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department.

Minimum Requirements

- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

- Virginia residency required.
- Experience supporting the Virginia Enrollment Broker Services team preferred.

- Strong operations and client management skills required.

- Healthcare, Managed Care, Medicaid, CHIP and/or Government experience preferred.

- Call center experience a plus.

Home Office Requirements:

- Internet speed of 25mbps or higher required (you can test this by going to ).

- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.

- Must currently and permanently reside in the Continental US.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

55,100.00

Maximum Salary

$

65,000.00

Maximus is currently hiring for a Quality Assurance & Training Manager to support our Enrollment Broker Services team. This is a remote opportunity open to Virginia residents. The Quality Assurance & Training Manager must serve as the key accountable lead and the primary point of contract for the State client and all program activities. The candidate will work with Medicaid and Chip programs, and manage compliance with all operational requirements of the contract as well as corporate policies.

Why Join Maximus?

- • Competitive Compensation - Quarterly bonuses based on performance included!

- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,

- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.

- • Tuition Reimbursement - Invest in your ongoing education and development.

- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.

.Less

Essential Duties and Responsibilities:

- Assess and evaluate staff performance based on established goals and standards.

- Identify and develop areas of opportunity for direct reports.

- Manage QC supervisors' performance management and tracking methods.

- Strategically partner with multiple departments to identify and implement changes that will drive positive quality performance.

- Develop reports and presentations related to quality initiatives.

- Act as the point of contact when the Senior Quality Manager is unavailable.

- Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.

- Oversee the day-to-day functions of the Quality Assurance (QA) department.

- Manage an effective quality assurance program that monitors for and resolves issues before they become problems.

- Supervise the development and regular update of policies and procedures.

- Evaluate the need for and ensures the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers.

- Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements.

- Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures.

- Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution.

- Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department.

Minimum Requirements

- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

- Virginia residency required.
- Experience supporting the Virginia Enrollment Broker Services team preferred.

- Strong operations and client management skills required.

- Healthcare, Managed Care, Medicaid, CHIP and/or Government experience preferred.

- Call center experience a plus.

Home Office Requirements:

- Internet speed of 25mbps or higher required (you can test this by going to ).

- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.

- Must currently and permanently reside in the Continental US.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

55,100.00

Maximum Salary

$

65,000.00

Maximus is currently hiring for a Quality Assurance & Training Manager to support our Enrollment Broker Services team. This is a remote opportunity open to Virginia residents. The Quality Assurance & Training Manager must serve as the key accountable lead and the primary point of contract for the State client and all program activities. The candidate will work with Medicaid and Chip programs, and manage compliance with all operational requirements of the contract as well as corporate policies.

Why Join Maximus?

- • Competitive Compensation - Quarterly bonuses based on performance included!

- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,

- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.

- • Tuition Reimbursement - Invest in your ongoing education and development.

- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.

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Essential Duties and Responsibilities:

- Assess and evaluate staff performance based on established goals and standards.

- Identify and develop areas of opportunity for direct reports.

- Manage QC supervisors' performance management and tracking methods.

- Strategically partner with multiple departments to identify and implement changes that will drive positive quality performance.

- Develop reports and presentations related to quality initiatives.

- Act as the point of contact when the Senior Quality Manager is unavailable.

- Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.

- Oversee the day-to-day functions of the Quality Assurance (QA) department.

- Manage an effective quality assurance program that monitors for and resolves issues before they become problems.

- Supervise the development and regular update of policies and procedures.

- Evaluate the need for and ensures the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers.

- Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements.

- Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures.

- Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution.

- Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department.

Minimum Requirements

- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

- Virginia residency required.
- Experience supporting the Virginia Enrollment Broker Services team preferred.

- Strong operations and client management skills required.

- Healthcare, Managed Care, Medicaid, CHIP and/or Government experience preferred.

- Call center experience a plus.

Home Office Requirements:

- Internet speed of 25mbps or higher required (you can test this by going to ).

- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.

- Must currently and permanently reside in the Continental US.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

55,100.00

Maximum Salary

$

65,000.00