6,479 Windows Desktop jobs in the United States

Req ID: 333222

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Desktop Support-Windows-OS to join our team in Atlanta, Georgia (US-GA), United States (US).

The Desktop Support will be responsible for performing various managed client services for a strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support, etc. This role combines strong technical skills with an emphasis on delivery high level of customer service.

This position will be a Client based position working daily at a client site.

Job Responsibilities Include:

• Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, and associated peripherals.
• Windows, troubleshooting, diagnosing, imaging/deployment and software installation.
• Serves as company liaison with customer on administrative and technical matters.
• Provide technical support and incident management service desk functions (Service Now)
• Reviews, troubleshoots, and approves operational quality desktops, notebooks, printers, and associated peripherals (Windows 7, 10 and Mac OS)
• Installs, maintains and optimizes desktop /notebook configurations at customer sites (Windows 7,10,11)
• Diagnoses and resolves product performance problems.
• Performs maintenance and repair services (basic break fix for desktops, laptops.)

Basic Qualifications:

• 1+ years desktop/technical Windows support experience

Preferred Skills:

• ServiceNow ticketing system (or similar ticketing system)
• Office 365 support
• Windows troubleshooting, diagnosing, imaging/deployment and software installation.
• Installation/Troubleshooting of Software/Hardware
• Proven customer service background
• Able to comprehend and follow verbal and written technical instructions and scripts.
• A+ certification or equivalent skill set
• Individual must have ability to receive calls during the normal business day and after hours.
• Physically able to lift and move Enterprise and Client technology hardware in our customer environment.
• Excellent verbal and written communication skills with emphasis in customer service

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Req ID: 333222

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Desktop Support-Windows-OS to join our team in Atlanta, Georgia (US-GA), United States (US).

The Desktop Support will be responsible for performing various managed client services for a strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support, etc. This role combines strong technical skills with an emphasis on delivery high level of customer service.

This position will be a Client based position working daily at a client site.

Job Responsibilities Include:

• Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, and associated peripherals.

• Windows, troubleshooting, diagnosing, imaging/deployment and software installation.

• Serves as company liaison with customer on administrative and technical matters.

• Provide technical support and incident management service desk functions (Service Now)

• Reviews, troubleshoots, and approves operational quality desktops, notebooks, printers, and associated peripherals (Windows 7, 10 and Mac OS)

• Installs, maintains and optimizes desktop /notebook configurations at customer sites (Windows 7,10,11)

• Diagnoses and resolves product performance problems.

• Performs maintenance and repair services (basic break fix for desktops, laptops.)

Basic Qualifications:

• 1+ years desktop/technical Windows support experience

Preferred Skills:

• ServiceNow ticketing system (or similar ticketing system)

• Office 365 support

• Windows troubleshooting, diagnosing, imaging/deployment and software installation.

• Installation/Troubleshooting of Software/Hardware

• Proven customer service background

• Able to comprehend and follow verbal and written technical instructions and scripts.

• A+ certification or equivalent skill set

• Individual must have ability to receive calls during the normal business day and after hours.

• Physically able to lift and move Enterprise and Client technology hardware in our customer environment.

• Excellent verbal and written communication skills with emphasis in customer service

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( .

Req ID: 333222

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Desktop Support-Windows-OS to join our team in Atlanta, Georgia (US-GA), United States (US).

The Desktop Support will be responsible for performing various managed client services for a strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support, etc. This role combines strong technical skills with an emphasis on delivery high level of customer service.

This position will be a Client based position working daily at a client site.

Job Responsibilities Include:

• Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, and associated peripherals.

• Windows, troubleshooting, diagnosing, imaging/deployment and software installation.

• Serves as company liaison with customer on administrative and technical matters.

• Provide technical support and incident management service desk functions (Service Now)

• Reviews, troubleshoots, and approves operational quality desktops, notebooks, printers, and associated peripherals (Windows 7, 10 and Mac OS)

• Installs, maintains and optimizes desktop /notebook configurations at customer sites (Windows 7,10,11)

• Diagnoses and resolves product performance problems.

• Performs maintenance and repair services (basic break fix for desktops, laptops.)

Basic Qualifications:

• 1+ years desktop/technical Windows support experience

Preferred Skills:

• ServiceNow ticketing system (or similar ticketing system)

• Office 365 support

• Windows troubleshooting, diagnosing, imaging/deployment and software installation.

• Installation/Troubleshooting of Software/Hardware

• Proven customer service background

• Able to comprehend and follow verbal and written technical instructions and scripts.

• A+ certification or equivalent skill set

• Individual must have ability to receive calls during the normal business day and after hours.

• Physically able to lift and move Enterprise and Client technology hardware in our customer environment.

• Excellent verbal and written communication skills with emphasis in customer service

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( .

**Req ID:** 333222
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Desktop Support-Windows-OS to join our team in Atlanta, Georgia (US-GA), United States (US).
The Desktop Support will be responsible for performing various managed client services for a strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support, etc. This role combines strong technical skills with an emphasis on delivery high level of customer service.
This position will be a Client based position working daily at a client site.
**Job Responsibilities Include:**
+ Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, and associated peripherals.
+ Windows, troubleshooting, diagnosing, imaging/deployment and software installation.
+ Serves as company liaison with customer on administrative and technical matters.
+ Provide technical support and incident management service desk functions (Service Now)
+ Reviews, troubleshoots, and approves operational quality desktops, notebooks, printers, and associated peripherals (Windows 7, 10 and Mac OS)
+ Installs, maintains and optimizes desktop /notebook configurations at customer sites (Windows 7,10,11)
+ Diagnoses and resolves product performance problems.
+ Performs maintenance and repair services (basic break fix for desktops, laptops.)
**Basic Qualifications:**
+ 1+ years desktop/technical Windows support experience
**Preferred Skills:**
+ ServiceNow ticketing system (or similar ticketing system)
+ Office 365 support
+ Windows troubleshooting, diagnosing, imaging/deployment and software installation.
+ Installation/Troubleshooting of Software/Hardware
+ Proven customer service background
+ Able to comprehend and follow verbal and written technical instructions and scripts.
+ A+ certification or equivalent skill set
+ Individual must have ability to receive calls during the normal business day and after hours.
+ Physically able to lift and move Enterprise and Client technology hardware in our customer environment.
+ Excellent verbal and written communication skills with emphasis in customer service
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**

**Req ID:** 333222
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Desktop Support-Windows-OS to join our team in Atlanta, Georgia (US-GA), United States (US).
The Desktop Support will be responsible for performing various managed client services for a strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support, etc. This role combines strong technical skills with an emphasis on delivery high level of customer service.
This position will be a Client based position working daily at a client site.
**Job Responsibilities Include:**
+ Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, and associated peripherals.
+ Windows, troubleshooting, diagnosing, imaging/deployment and software installation.
+ Serves as company liaison with customer on administrative and technical matters.
+ Provide technical support and incident management service desk functions (Service Now)
+ Reviews, troubleshoots, and approves operational quality desktops, notebooks, printers, and associated peripherals (Windows 7, 10 and Mac OS)
+ Installs, maintains and optimizes desktop /notebook configurations at customer sites (Windows 7,10,11)
+ Diagnoses and resolves product performance problems.
+ Performs maintenance and repair services (basic break fix for desktops, laptops.)
**Basic Qualifications:**
+ 1+ years desktop/technical Windows support experience
**Preferred Skills:**
+ ServiceNow ticketing system (or similar ticketing system)
+ Office 365 support
+ Windows troubleshooting, diagnosing, imaging/deployment and software installation.
+ Installation/Troubleshooting of Software/Hardware
+ Proven customer service background
+ Able to comprehend and follow verbal and written technical instructions and scripts.
+ A+ certification or equivalent skill set
+ Individual must have ability to receive calls during the normal business day and after hours.
+ Physically able to lift and move Enterprise and Client technology hardware in our customer environment.
+ Excellent verbal and written communication skills with emphasis in customer service
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**

Windows Desktop System Administrator

Peraton is seeking a Windows Desktop System Administrator to work at USSTRATCOM - Offutt AFB, Nebraska.

What you will do:

• Remain current on hardware and software advancements
• Assist in designing systems and solutions to satisfy customer needs
• Verify system performance after hardware and software installation
• Manage product/service issue resolution and upgrades
• Handle the administration and support of print services
• Manage the operation, configuration, and maintenance of virtual machines and their management consoles (Treidici, Wyse Management Suite (WMS), 10Zig Management Console)
• Diagnose technical problems, escalate unresolved issues according to established procedures, and suggest potential alternative courses of action
• Document problem resolutions with precision and detail
• Manage and track work progress using Remedy and Service Now ticketing systems
• Research and report on technical capabilities of company products and competing solutions
• Develop and improve systems and system-oriented products to enhance functionality, efficiency, and reliability
• Prepare and deliver system analysis to inform sales force and customers on product features and benefits
• Coordinates equipment projects from conception to completion, integrating engineering and programming knowledge with the use of sophisticated instruments and computers
• Advise management on industry trends and emerging technologies to enhance existing technology and its application
• Develops and maintains technical documentation, including manuals, drawings, system specifications, installation records, calibration data, maintenance logs, and quality control information
• Collaborate effectively with team members while providing friendly, efficient and professional customer service in support of DoD customers in a demanding environment

What you will need:

• 0 years with BS/BA; 4 years commensurate experience in a DoD environment in lieu of degree
• Proficiency in troubleshooting and problem-solving
• Experience in laptop/PC hardware, software, peripherals and maintenance
• Aptitude and initiative to learn existing and new technical concepts
• Active TS/SCI clearance is required
• Security+ certification
• Ability to respond to emergency situations with after-hours support
• Knowledgeable of DISA STIG requirements for Windows-based workstations
• Familiarity with DoD Information Assurance Concepts/Process

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit to learn how we're keeping people around the world safe and secure.

$51,000 - $82,000. This represents the typical salary range for this position based on experience and other factors.

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Marathon TS is looking for a Senior Windows Desktop Engineer to support our efforts at the DOJ.

The primary scope of this work shall include the efforts involved with packaging and implementing various MS Windows application images for MS Windows 10, Office 365 ProPlus, MS Server 2016 & 2019, and related 3 rd party applications using SCCM. The candidate will also participate in the creation and ongoing maintenance of Architecture & Design documentation ensuring that clear, concise and accurate information is readily available. Additionally, the candidate will create and utilize test plans and test cases, as well as document and test technical and information bulletins.

Required Knowledge and Experience :

• Designing, testing, integrating, upgrading, and support of Microsoft Windows Desktop applications and package engineering of MS Windows 10, Office 365 ProPlus, and MS Server 2016 & 2019 (and related third party applications).
• Manage windows 10 images and applications using SCCM
• MS Windows scripting,
• Capabilities in providing technical desktop engineering practices, recommendations, advice, and enhancements from integration engagements of prior successful image/systems integrations.
• Highly effective writing/verbal communication skills as well as the ability to work independently with minor guidance.
• Ability to acquire an EOUSA Public Trust-Level 6 EOD Waiver as a result of an SF85P+PS investigation).

Supplemental/Preferred Additional Qualifications/Experience :

• Advanced understanding of SMS/SCCM package deployment
• SCCM OSD technology (Drivers, WIM, MDT)
• Advanced troubleshooting (Application, Client, Task Sequence)
• Knowledge of Active Directory Security Groups, OUs, DNS, and GPO management
• Scripting (PowerShell, VB)
• VB and/or VBA coding experience
• Familiarity with DISA STIGs for Windows operating systems
• Operating System Deployment
• VMware and/or VDI/Citrix experience
• Knowledge of PKI
• Litigating software such as Ipro and/or LAW
• Adjudicated and active Public Trust Level 6 or Top Secret clearance

#CJJOBS

OVERVIEW

The Onsite Engineering SME for OS Imaging is responsible for the development, deployment, and maintenance of Windows workstation images. This includes the use of SCCM, MDT, Task Sequences, PXE boot, vendor driver and BIOS testing, and deployments. The Imaging SME will also work with other IT teams to ensure that Windows workstations are properly configured and maintained. The Imaging SME must have experience with the following skills:

MUST HAVE EXPERIENCE

- Dell Image Assist

- Imaging with Microsoft MDT

- BIOS CONFIGURATION DELL COMMAND

- Ability to Train State Employees on How to perform the Above .

JOB DESCRIPTION

• Build Windows images to government compliance standards.

. Experience fully supporting imaging and deployment of windows machines.

• Knowledge of capturing OS images, creating TS with boot WIM, PXE, Driver updates and installation.

• Create and maintain PXE boot infrastructure for Windows workstation imaging.

• Test and deploy vendor drivers and BIOS updates for Windows workstations.

• Knowledge of image building, Task Sequencing, and troubleshooting of OSD.

• Experience in SCCM application, patch, and OS Deployment.

• Ability to gather Windows 10 Image requirements from customer: considering business, functional, and technical requirements.

• Ability to review, analyze, and recommend desktop GPOs changes.

• Ability to convert existing logon script to preferences, and standard compliance rules and settings.

• Ability to review existing Logon scripts and update to optimize logon time and or to improve performance as per the business requirements.

• Ability to create image design documentations, test use cases, develop custom scripts required to build SOE.

• Ability to review test custom scripts as per the requirements.

• Ability to detect issues with the image proactively.

• Ability to troubleshoot any unforeseen issues with the image and machines being built.

• Ability to coordinate with Cyber SME for Image testing and sign off.

• Ability to deploy the signed off image to production deployment servers.

• Expertise on Windows 10 migration, user data migration and related technologies.

• Expertise on OneDrive and Office 365 Products.

• Managed Windows Servicing lifecycles and deployments

• Ability to manage transitions from beginning to go-live phase.

• Always ready to learn and upgrade as per the changing business environments and new technologies released by the vendors.

• Provide after-hours support on an on-call basis (7x24 support - Rotational)

QUALIFICATION

Bachelor's degree in computer science or a related field.

• 7 + years of experience in Windows workstation imaging.

. 7+ years of experience Bios Configuration DELL Command

. Experience with Dell Image Assist

• Experience with SCCM, MDT, and Task Sequences.

• Experience with PXE boot.

• Experience with vendor driver and BIOS testing.

• Experience with PowerShell and WMI scripting

• Experience with Intune

• Experience with Dell Command.

• Excellent troubleshooting skills.

• Strong analytical and problem-solving skills.

• Ability to work independently and as part of a team.

• Experience with PowerShell scripting.

• Experience with Windows security.

• Experience with Active Directory/Azure AD

• Experience with virtualization technologies.

• Experience with cloud computing technologies.

Location : Baltimore Maryland

• This is an exciting opportunity for a Senior Engineer to join our team and contribute to the development and maintenance of our technical infrastructure. We offer competitive compensation packages, comprehensive benefits, and opportunities for professional growth. If you are a highly skilled engineer

Compensation: $53,271.32 - $64,154.71 per month

Our growth isn't measured in numbers, it's an investment in aligning with the best talent

If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First Culture

Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

IT Technical Support Specialist (Windows Desktop & MacOS Support | Bilingual Korean/English) IT Technical Support Specialist (Windows Desktop & MacOS Support | Bilingual Korean/English)

4 weeks ago Be among the first 25 applicants

This range is provided by MDA Edge. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$31.00/hr - $1.00/hr

Job Summary: We are seeking a skilled Bilingual (Korean/English) IT Technician to provide hands-on technical support to both office staff and retail store teams. The ideal candidate will manage IT equipment, troubleshoot hardware and software issues, and ensure smooth operations for SAP, POS systems, networking, and end-user devices . This role requires strong problem-solving skills, technical expertise, and excellent customer service.
Key Responsibilities:

• Provide onsite IT support for office and retail staff, resolving hardware, software, and network issues.
• Troubleshoot desktops, laptops, printers, phones, POS terminals, and peripherals .
• Set up, configure, and deploy new IT equipment (PCs, monitors, scanners, registers, etc.).
• Install, update, and maintain software, OS patches, and security updates .
• Assist with SAP-related issues (user access, printing errors, basic troubleshooting).
• Diagnose and resolve POS system malfunctions (receipt printers, barcode scanners, payment terminals).
• Ensure stable wired/wireless network connectivity across locations.
• Maintain IT asset inventory and keep documentation up to date.
• Support new hire onboarding & offboarding (account setup, hardware provisioning, access management).
• Manage and prioritize helpdesk tickets , escalating complex issues when necessary.
• Coordinate with vendors for equipment repairs and service requests.

Qualifications & Requirements:

• Bilingual proficiency in Korean and English (written & spoken).
• 2+ years of IT support experience , preferably in office + retail environments .
• Bachelor's degree in Computer Science, IT, or related field (preferred).
• Hands-on experience with SAP & POS troubleshooting (a plus, not required).
• Proficient in Windows OS, macOS, iOS, Microsoft 365, and basic networking.
• Familiarity with remote support tools, imaging software, and ticketing systems.
• Ability to lift/move equipment (up to 50 lbs).
• Strong problem-solving skills with the ability to diagnose root causes.
• Customer-focused attitude with excellent communication skills.
• CompTIA A+, Network+, or similar certifications (a plus).
• Must be available for onsite work at both office and retail locations.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries IT Services and IT Consulting

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-
110,000.00
5 hours ago

Carlstadt, NJ
55,000.00
-
60,000.00
3 weeks ago

New York City Metropolitan Area 2 weeks ago

New York City Metropolitan Area 2 days ago

New York City Metropolitan Area
73,000.00
-
80,000.00
3 weeks ago

New York, NY
90,000.00
-
115,000.00
1 month ago

New York City Metropolitan Area
80,000.00
-
90,000.00
2 weeks ago

New York City Metropolitan Area
150,000.00
-
175,000.00
2 weeks ago

New York, NY
80,000.00
-
90,000.00
5 hours ago

New York City Metropolitan Area
55,000.00
-
62,500.00
2 weeks ago

New York City Metropolitan Area 70,000 - 90,000 5 days ago

New York City Metropolitan Area 80,000 - 110,000 5 days ago

New York City Metropolitan Area 75,000 - 85,000 5 days ago

Port Washington, NY 89,400 - 140,470 6 days ago

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