Customer Service

10931 Hillburn, New York Transdev

Posted 16 days ago

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Job Description

+ Customer Service Representative
Transdev in Hillburn, NY is hiring a Customer Service Representativeto act as a liaison for our customers, providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety.
Transdev is proud to offer:
+ Competitive compensation package of minimum $20.00/hour - Maximum $22.00/hour
+ Benefits include:
+ Vacation: one (1) week
+ Sick days: 7 days
+ Holidays: 8 days
+ Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor.
+ Comprehensive understanding of policies and procedures
+ Meet or exceed established performance requirements.
+ Document trip authorizations and details including transportation type, pickup times, appointment times and addresses.
+ Other duties as required.
Qualifications:
+ High School Diploma, GED or equivalent.
+ Computer literate
+ Excellent customer service skills.
+ Ability to operate standard telephone system.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
+ Must be able to work shifts or flexible work schedules as needed.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
+ Work environment will be a combination of both indoors and outdoors.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Drug-free workplace
If based in the United Sates, applicants must be eligible to work in the U.S. without restrictions for any employer at any time;be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 6189
Pay Group: H6C
Cost Center: 166
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.
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Customer Service Representative

10918 Chester, New York Adecco

Posted today

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Job Description

Customer Service Representative | Chester, NY | $50,000k - $52,000k (DOE) | Monday – Thursday 9am – 6pm, Friday 9am – 4pm | Benefits: 401(k) matching 3%, Dental insurance, Health insurance, Vision insurance and Paid time off.


We’re seeking a Customer Service Representative to work onsite Monday – Friday who combines excellent service skills with payroll knowledge and the ambition to grow professionally. In this in-office role, you will be responsible for supporting clients as they navigate our HCM software, helping them resolve issues and ensuring they are getting the most out of our platform. After a full training period, you will take ownership of a set group of clients and be their primary point of contact. This role is ideal for someone who is solution-oriented, analytical, and eager to build long-term relationships with clients and within our team.


Key Responsibilities

  • Serve as the dedicated point of contact for a portfolio of clients using our payroll, timekeeping, and HR software
  • Respond to client inquiries via phone and email in a timely, professional manner
  • Troubleshoot system issues and guide clients through processes within the platform
  • Educate and train clients on system functionality and best practices
  • Collaborate with internal teams to resolve complex issues and improve service delivery
  • Participating in process improvement initiatives and internal projects over time
  • Stay current on software updates and industry regulations impacting payroll and HR

What We’re Looking For

  • Minimum 2 years of experience in payroll and/or client-facing customer service
  • Strong written and verbal communication skills with a professional presence
  • Analytical and detail-oriented with a focus on providing solutions, not just answers
  • Motivated to grow within the company and take on increasing responsibility
  • Ability to multitask and manage time effectively in a fast-paced environment
  • Familiarity with payroll, payroll systems or HCM software a plus

If you’re a people-first leader ready to make an impact in logistics operations, we’d love to connect!


If you meet the above qualifications and would like to apply for this position, please click APPLY NOW and upload your most current resume or you may email your resume to our recruiter, Heather Dean-Murphy at Please include "Cust Serv" on the subject line of any e-mail. Be sure to include your contact number.


Questions regarding this position can be addressed by emailing. Thank you in advance for applying, however, only qualified candidates will be contacted .


The Adecco Group is a Fortune Global 500 company and the global leader in Human Resource Solutions. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your Professional Career. For great opportunities near you, go to today?Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit . The Company will consider qualified applicants with arrest and conviction records.

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Customer Service Coordinator

07675 Westwood, New Jersey Mavi North America

Posted today

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Job Description

The Customer Service Coordinator will play a key role in ensuring timely and accurate order management for major accounts. This position requires strong analytical skills, excellent communication abilities, and proficiency in Excel. The role involves daily interaction with internal teams, sales representatives, supply chain, and warehouse partners to ensure smooth order flow and customer satisfaction.


Key Responsibilities:

  • Review and analyze all customer orders at the beginning of each season before EDI application to ensure accuracy and completeness.
  • Receive and process orders from major accounts, entering them into SAP so the warehouse can begin fulfillment.
  • Process daily dropship orders for all customers using DSCO and SPS Commerce platforms.
  • Enter sales projections into the system for Supply Chain to support production and inventory planning.
  • Communicate with sales representatives via email regarding order status, updates, and any issues.
  • Collaborate with the Supply Chain Department to stay informed on incoming receiving’s and product availability.
  • Coordinate with the warehouse to manage special requests and order fulfillment needs.
  • Research, follow up, and dispute chargebacks where applicable, ensuring deductions are valid and reasonable.
  • Support and manage the return process for all related orders.
  • Generate and analyze reports to identify order discrepancies, trends, or potential issues.


Qualifications:

  • Bachelor’s degree required, preferably in Business, Supply Chain, or a related field.
  • 1–2 years of experience in customer service, order management, or a related field.
  • Proficiency in Microsoft Excel (pivot tables, VLOOKUPs, data analysis).
  • Experience with SAP and EDI systems (DSCO, SPS Commerce) a plus.
  • Strong analytical skills with high attention to detail and accuracy.
  • Excellent written and verbal communication skills, with the ability to professionally interact with sales representatives, internal teams, and external partners.
  • Ability to multitask, prioritize, and problem-solve in a fast-paced environment.
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