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Content Management Analyst

Employment Type: Contract/Temp

Date Posted: 7/14/2025

Location: Boston, MA

Pay Range: 40.50 - 43.25 USD per Hour

Job Number: JO-

Primary Function

The Questionnaires Team within Client Operations has an open position for a Content Management Analyst focused on defining and optimizing the Loopio library structure and for maintaining accessibility and content quality. Additionally, this role will be responsible for SME collaboration, content review and templating of reoccurring deliverables.

Pay rate: $40.50 - $43.25

Location: Boston, MA (Seaport area- accessible transportation via red and silver line)

Hybrid - onsite 4 days a week

Duties & Responsibilities

• Loopio Library Management: Build, maintain, and enhance the structure and organization of the Loopio database to ensure content accessibility and consistency across responses

• Content Optimization: Conduct ongoing content reviews to identify outdated or inaccurate entries, ensuring all materials meet compliance and quality standards

• Templating RFIs: Design and manage templates for recurring information requests to promote efficiency and consistency

• SME Collaboration: Partner with subject matter experts to gather, refine, and validate RFI content, ensuring it is current, accurate, and clearly articulated

• Project Coordination: Work across teams to manage multiple content-related assignments under strict and competing deadlines

• Process Improvement: Identify and implement best practices for content management, version control, and response workflows

Skills & Qualifications

• Strong knowledge of content management systems, specifically Loopio

• Proficiency in Microsoft Word and Excel

• Excellent attention to detail and organizational skills

• Strong written and verbal communication skills

• Ability to work independently while contributing to a collaborative team environment

• Positive, collegial attitude with a high level of professionalism

• Effective time management skills; ability to prioritize multiple assignments and meet deadlines under pressure

Education & Experience

• Bachelor's degree in Communications, English, Business, or a related field preferred

• 3+ years of relevant content management experience within the investment industry or financial services sector preferred

To Apply

Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser.

Diversity Inclusion & Customer Service Statement

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Global HQ

6402 Arlington Blvd, Suite 1020

Falls Church, VA 22042

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

As a Senior Analyst of Content Management, you will be responsible for supporting the Asset Management Center of Excellence within the Enterprise Business Intelligence group. You will ensure Asset and Rights Management initiatives are efficiently being supported through our different tools and platforms around content generation, leading discussions, and collaborating with leadership and staff for effective delivery and maintenance.

Job Description

Core Responsibilities

• Analyze digital asset performance and to support business strategic initiatives for the Marketing System of Record.

• Prepare detailed reports on digital asset performance, usage, and asset reuse.

• Assist in the development of DAM strategies and business planning.

• Conduct detailed analyses of digital assets, including metadata and taxonomy.

• Track and report on digital asset management trends and industry landscape.

• Support the implementation of DAM systems and workflows.

• Provide day-to-day technical support for internal teams and stakeholders.

• Drive process improvements and standardize reporting methods.

• Review digital asset management workflows and analyze potential automation processes.

• Help prepare presentations for senior management and stakeholders.

• Consistent exercise of independent judgment and discretion in matters of significance.

• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

• Other duties and responsibilities as assigned.

Qualifications:

• 2+ years relevant experience

• Bachelor's degree or equivalent in technology, operations management, business administration, or related field

• Ability to identify, manage, and help mitigate issues and risks

• Highly organized and ability to multitask effectively

• Excellent communication skills

• Familiarity with business and financial principles

Preferred Qualifications:

• Experience with SaaS or CMS systems a plus

• Experience with Adobe Creative Cloud, Adobe Experience Cloud, Figma, Fadel, Microsoft O365 a plus

• Strong IT skills, including database development

• An attitude that is proactive, analytical, and organized

• Excellent communication skills

• Excellent written and verbal communication skills

• Proven ability to excel in a fast-paced environment

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Support a culture of inclusion in how you work and lead.

• Do what's right for each other, our customers, investors and our communities.

#EBICareers

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Leadership; Strategic Thinking; Communication

Salary:

Primary Location Pay Range: $82,982.13 - $124,473.20

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary ( on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Job Family Group: Program & Project Management

Job Title: Business analyst - Content Management
Location: Pittsburgh, PA
Duration: Contract
Exp: 9+ years

Job Description:
IT BA Content Management

Regards,
Pallavi Verma
Sr. Technical Recruiter | Syntricate Technologies Inc.
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• Ability to effectively synthesize stakeholder information into clean, well designed, and polished deliverables following standard US English vernacular.
• Demonstrated experience in managing and maintaining content on Confluence intranet sites or similar platforms.
• Demonstrated experience building out multi-media knowledge base in an engineering organization (internal tools training, process and policy, new hire onboarding and orientation, etc.).
• Strong writing, editing, and communication skills, with the ability to explain complex technical concepts clearly and concisely.
• Familiarity with technical terminology and the ability to learn and adapt to new technologies quickly.
• Ability to iterate quickly upon receiving stakeholder feedback.
• Project management
• Good organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously

Thank you for your interest in careers at AAFP!

The American Academy of Family Physicians and its chapters proudly represent more than 128,300 family physician, resident, and medical student members. Family physicians play a critical role in improving the health of patients, families, and communities across the United States.

The AAFP is committed to helping family physicians improve the health of Americans by advancing the specialty of family medicine, saving members time, and maximizing the value of membership . Our focus every day is to help family physicians spend more time doing what they do best: providing quality and cost-effective patient care. The AAFP delivers value to its members through each of its strategic priorities.

Summary

Hours: Monday-Friday (hybrid schedule)

Travel: Possible 1-3 days travel per year

Job Description

When you join the American Academy of Family Physicians (AAFP), you become at the center of transforming health care. You are on the leading edge of ensuring family doctors have what they need to adapt, and you are part of a legacy that has been instrumental in improving and advocating for family medicine since 1947. Make an impact that matters. Be Team AAFP.

SUMMARY OF RESPONSIBILITIES:

AAFP is currently transitioning from Adobe Experience Manager (AEM) to a powerful, flexible headless CMS called Sanity. You’ll be an integral figure in this transformation, ensuring smooth migration of content, adherence to governance standards, and adoption of best practices in the new authoring environment.

As Senior Content Management Specialist, you will be responsible for creating, editing, and publishing high-quality, approved text and image content within our CMS to establish engaging, informative, and accessible web pages. You’ll partner closely with experts across divisions—Marketing, Membership, Advocacy, Education, Practice Advancement, and more—to ensure our new website aligns with strategic goals and delivers a superior experience for AAFP members and key stakeholders.

SPECIFIC ASPECTS INCLUDE:

• Maintain and publish web content via AEM while the new site is being redesigned, ensuring format consistency, branding and overall site continuity based on editorial style.

• Author web pages for the new website in Sanity.

• Provide feedback when design components recommended by the content strategist/writer don't work with the content provided. The alternate solution/recommendation is provided using our design component library.

• Take ownership of assigned projects, meeting deadlines and deliverables with a keen eye for detail.

Other duties as assigned.

#LI-Hybrid

REQUIREMENTS:

• Bachelor’s degree or equivalent work experience plus a minimum of three years related work experience.

• Experience authoring content for large, enterprise-scale websites.

• Experience with Adobe Experience Manager (AEM), WordPress or other content management systems; working knowledge of Sanity or other headless CMS platforms is strongly preferred.

• Experience with a Digital Asset Manager (DAM) for sourcing images is preferred.

• Demonstrated success collaborating across multiple business divisions within complex organizations.

• Familiarity with web accessibility standards and SEO best practices.

• Strong project management, organization, and communication abilities.

• Ability to work independently and as part of a collaborative, multidisciplinary team.

At the AAFP we are committed to diversity and creating an inclusive environment for all employees.

We are proud to be an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, age, ethnic or national origin, gender, sexual orientation, gender identity/expression, pregnancy, marital status, religion, physical or mental disability, military/veteran status, or any other protected status.

EEO Employer/Vets/Disabled

For the Hearing Impaired our TTY number is:

We thank all respondents for their interest in AAFP.

Interested in this position? Apply on-line and create a personal candidate

• Create training materials - including online documentation and short video clips.
• Explore and master our CMS - then teach others how to use it effectively.
• Collaborate across teams - work with missionaries, product managers, designers, engineers, editors, and more.
• Submit content for translation - using our established processes.
• Work with various content types - like help articles, videos, blog posts, social media messages, and customer service emails.

• Currently enrolled in college or recently graduated (within the last year).
• Preferred degrees: English, Technical Writing, Instructional Design, or related fields.
• GPA of 3.0 or higher.
• Strong written and verbal communication skills.
• Experience or coursework in technical writing or instructional design is a big plus.
• Able to manage multiple projects at once.
• Quick learner with a love for teaching others.
• Team player who builds strong relationships.
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• Familiar with Microsoft Office and cloud-based authoring tools.
• Experience with FamilySearch.org or family history is a bonus.