3,432 Work Coordinator jobs in the United States
Work Coordinator
Posted 6 days ago
Job Viewed
Job Description
**PSEG Company** : PSEG Long Island
**Salary Range** : $ 65,400 - $ 116,200
**Work Location Category** : Onsite
**PSEG** operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories:
Onsite are roles that have specific onsite requirements and are typically onsite daily.
Hybrid fixed are roles that are a blend of onsite work/in-person interactions with some ability to work remotely and require employees to live within a commutable distance and be onsite fixed days each week.
Hybrid flexible are roles that can be performed remotely but require some level of onsite work/in-person interactions on a regular basis, require employees to live within a commutable distance and, since business needs vary by position and may change over time, managers will set expectations and flexibility regarding where and when work is performed.
Fully remote are roles that can be performed remotely, require employees to live in approved states and will have purpose-driven in-person interactions on occasion.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, well-being and behavioral health programs. We also offer a retirement program, 401(k) with company match, company paid life insurance, tuition reimbursement and a minimum of 18 days of paid time off per year (including vacation, scheduled holidays, and floating holidays).
PSEG offers a unique experience to our more than 12,000 employees - we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie, and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity, and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.
**Job Summary**
The Work Coordinator supporting OH/UG will coordinate resources (internal personnel, contractors, special equipment, vehicles, tools, etc.) and satisfy job requirements timely in order to achieve maximum efficiencies & the timely completion of work.
**Job Responsibilities**
**Include but are not limited to:**
+ Coordinate resources internal personnel contractor's special equipment vehicles tools etc and satisfy job requirements switching clearance requests outage coordination mark outs flagging tree trim etc timely in order to achieve maximum crew efficiencies the timely completion of work
+ Coordinate with materials management to ensure materials are available to meet schedules assist in the management of material requirements and report material deficiencies to the appropriate stakeholders
+ Manage backlog of work available and develop prioritized contingency work in order to capitalize on opportunities to achieve safety efficiency reliability and financial goals
+ Create and estimate work requests for emergency work as well as other types of work as necessary to ensure accurate accounting on work orders
+ Prepare complete work packages with all required documents maps completed precheck form etc for OHUG Lines personnel
+ Responsible to interpret electrical drawings and electronic maps
+ Read interpret and manage project and program schedule
+ Communicate with customers in order to coordinate appointments & planned outages, as well as resolution of inquiries and any other communications that may be necessary.
+ During storm restoration must be available to work off hours including nights and weekends at alternate locations
Note Immigration assistance will not be supported now or in the future for this position
**Job Specific Qualifications**
**Required**
+ High School Diploma or GED with at least 3 years' equivalent work experience in a process oriented function such as, billing, accounts receivable, administrative work or construction areas of a utility.
+ Experience with relevant software such as Microsoft Office products and possess the ability to quickly learn new systems and applications.
+ Excellent organizational skills
+ Ability to work shifts which may include working nights and/or weekends as needed and during storm restoration.
+ A valid US drivers' license with a safe driving history.
**Desired**
+ Experience in reading, interpreting and managing project and program schedules
+ Knowledge of electric utility related work.
+ Basic knowledge and experience with electric transmission and distribution systems.
**Minimum Years of Experience**
3 years of experience
**Education**
High School in High School
**Certifications**
None Noted
**Disclaimer**
Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.
If you are a current PSEG employee and if you are offered an opportunity with PSEG Long Island, you will be treated as a new hire. Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires. Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits would change and generally be consistent with other similarly situated new hires of that company.
As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.
PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call or email
If you need to request a reasonable accommodation to perform the essential functions of the job, email . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
**ADDITIONAL EEO/AA INFORMATION** _(Click link below)_
Know your Rights: Workplace Discrimination is Illegal (
Work Coordinator E
Posted 15 days ago
Job Viewed
Job Description
**Job Description**
We are seeking a **reliable and motivated Work Coordinator** to join our team. In this role, you will oversee daily operations by distributing workloads, monitoring production, and actively participating in tasks as needed. The ideal candidate will demonstrate strong communication skills, adaptability, organizational and time management abilities, and a proactive approach to problem-solving.
**Schedule & Work Environment**
+ Operations run Sunday through Friday, 5:00 AM - 5:30 PM Central Time
+ **This position is onsite 5-6 days per week** , with a core schedule of **Sunday, Monday, Tuesday, Thursday, and Friday from 9:00 AM - 5:00 PM**
+ Flexibility is required, especially **after holidays** to support same-day processing
+ Schedule is subject to change based on business needs
**Key Responsibilities**
+ Lead and coordinate the activities of processors to ensure accurate and timely work completion.
+ Actively participate in team huddles and weekly meetings.
+ Collaborate with other departments to meet service standards and regulatory deadlines.
+ Resolve routine exceptions and escalate complex issues to supervisors or managers.
+ Prepare reports and performance metrics to inform management of operational activities.
+ Provide work direction and training to staff.
+ Maintain up-to-date knowledge of products, services, and systems in the assigned area.
+ Participate in workload distribution and production tasks as needed.
+ Perform physical tasks such as moving trays and carts, standing or sitting for extended periods, and repetitive motions.
+ Prepare physical items for processing, file/retrieve items, balance tasks, and perform other duties as assigned.
**What We're Looking For**
+ Dependable and punctual with a strong work ethic
+ Comfortable with a dynamic schedule and shifting responsibilities
+ Positive attitude and a team-first mindset
+ Ability to lift up to 25 lbs. and stand for long periods
+ Willingness to learn and take on new tasks and challenges
+ Proficient in 10-key alphanumeric data entry
**What's in It for You**
+ Join a team that values reliability, accuracy, and professionalism
+ Gain hands-on experience across multiple tasks and build valuable operational skills
+ Work alongside supportive and motivated colleagues
+ Embrace a dynamic role where no two days are the same
+ Enjoy a physically engaging role that keeps you active
**Basic Qualifications**
+ High school diploma or equivalent
+ Typically three or more years of relevant experience
**Preferred Skills/Experience**
+ Thorough knowledge of computer applications and/or equipment used in the assigned area
+ Strong customer relations skills
+ Effective collaboration and teamwork
+ Excellent verbal and written communication skills
+ Well-developed problem-solving and escalation abilities
+ Demonstrated leadership skills
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ( .
**Benefits:**
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
+ Healthcare (medical, dental, vision)
+ Basic term and optional term life insurance
+ Short-term and long-term disability
+ Pregnancy disability and parental leave
+ 401(k) and employer-funded retirement plan
+ Paid vacation (from two to five weeks depending on salary grade and tenure)
+ Up to 11 paid holiday opportunities
+ Adoption assistance
+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
**E-Verify**
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program ( .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $22.50
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
**Posting may be closed earlier due to high volume of applicants.**
Senior Operations Work Coordinator
Posted today
Job Viewed
Job Description
Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you're looking for.
Position SummaryStandard Operations Position. Responsible for the maintenance and coordination of daily work plans for one or more functional areas across a large number of crews that effectively and efficiently use resources with emphasis on safety, customer satisfaction, quality improvement, and regulatory compliance. Provide work assignments to operations resources, assign equipment, request materials and complete other pre-requisite steps to enable the performance of requested work functions. Responsible for understanding the work detail of a given area and a thorough working knowledge of its assets and processes to establish the optimum crew and resource assignments.
Essential Responsibilities- Adjust planned schedules on a day-to-day basis and assign crews for priority tasks in light of resource availability, scheduling conflicts and real-time progress reports from front line leaders.
- Review approved incoming designed work that falls outside the normal scheduling window, maintain visibility into the real-time "queue" and assign new tasks to manage exception work.
- Review work packet prior to assigning work. Coordinate all equipment to complete the work, complete pre-requisites needed "just in time" for work execution, and request all materials needed. Ensure the work acceptance process is completed properly and coordinate site checking and job readiness. Identify and determine necessary project changes and communicate changes to appropriate personnel.
- Manage work rejections from crews, triage additional work requests, and regularly adjust the schedule to accommodate disruptions in order to maintain promised start dates. Communicate schedule updates to front line leaders, crews and/or other stakeholders to eliminate non-productive field time.
- Communicate and work effectively with local supervisors and build and leverage strong partnerships with stakeholder groups and customers at a variety of levels to maximize productivity, utilization and operational efficiency of all resources.
- High School diploma or GED.
- Minimum five years' experience in construction, design, maintenance or operations area.
- Demonstrated ability to schedule and manage work activities in a manner that meets customer and/or internal stakeholder requirements.
- Established analytical and problem-solving skills.
- Demonstrated ability to build and maintain effective working relationships, as well as strong written and verbal communication skills.
- Proficiency with Microsoft Excel or other spreadsheet tools.
- Ability to retrieve and manipulate data from reporting tools.
- Knowledge of and ability to use a wide range of computer software applications which include Microsoft products, work management, mapping and scheduling tools.
- Bachelor's degree in Business Administration, Construction Management or related field.
- Scheduling/planning experience in utility or construction industry.
- Utility experience.
As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you're ready to be a part of something big, we invite you to join our team.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Individuals with a disability who need an accommodation to apply please contact us at
Senior Operations Work Coordinator
Posted today
Job Viewed
Job Description
Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of Do you want a workplace that will challenge you and offer you opportunities to learn and grow A position at Xcel Energy could be just what youre looking for.
Position Summary
Standard Operations Position. Responsible for the maintenance and coordination of daily work plans for one or more functional areas across a large number of crews that effectively and efficiently use resources with emphasis on safety customer satisfaction quality improvement and regulatory compliance. Provide work assignments to operations resources assign equipment request materials and complete other pre-requisite steps to enable the performance of requested work functions. Responsible for understanding the work detail of a given area and a thorough working knowledge of its assets and processes to establish the optimum crew and resource assignments.
Essential Responsibilities
Adjust planned schedules on a day-to-day basis and assign crews for priority tasks in light of resource availability scheduling conflicts and real-time progress reports from front line leaders.
Review approved incoming designed work that falls outside the normal scheduling window maintain visibility into the real-time queue and assign new tasks to manage exception work.
Review work packet prior to assigning work. Coordinate all equipment to complete the work complete pre-requisites needed just in time for work execution and request all materials needed. Ensure the work acceptance process is completed properly and coordinate site checking and job readiness. Identify and determine necessary project changes and communicate changes to appropriate personnel.
Manage work rejections from crews triage additional work requests and regularly adjust the schedule to accommodate disruptions in order to maintain promised start dates. Communicate schedule updates to front line leaders crews and / or other stakeholders to eliminate non-productive field time.
Communicate and work effectively with local supervisors and build and leverage strong partnerships with stakeholder groups and customers at a variety of levels to maximize productivity utilization and operational efficiency of all resources.
Minimum Requirements
High School diploma or GED.
Minimum five years experience in construction design maintenance or operations area.
Demonstrated ability to schedule and manage work activities in a manner that meets customer and / or internal stakeholder requirements.
Established analytical and problem-solving skills.
Demonstrated ability to build and maintain effective working relationships as well as strong written and verbal communication skills.
Proficiency with Microsoft Excel or other spreadsheet tools.
Ability to retrieve and manipulate data from reporting tools.
Knowledge of and ability to use a wide range of computer software applications which include Microsoft products work management mapping and scheduling tools.
Preferred Requirements
Bachelors degree in Business Administration Construction Management or related field.
Scheduling / planning experience in utility or construction industry.
Utility experience.
As a leading combination electricity and natural gas energy company Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy we strive to be the preferred and trusted provider of the energy our customers need. If youre ready to be a part of something big we invite you to join our team.
All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Individuals with a disability who need an accommodation to apply please contact us at .
Non-Bargaining
The anticipated starting base pay for this position is : $33.05 to $46.29 per hour
This position is eligible for the following benefits : Spot On Bonus Medical / Pharmacy Plan Dental Vision Life Insurance Dependent Care Reimbursement Account Health Care Reimbursement Account Health Savings Account (HSA) (if enrolled in eligible health plan) Limited-Purpose FSA (if enrolled in eligible health plan and HSA) Transportation Reimbursement Account Short-term disability (STD) Long-term disability (LTD) Employee Assistance Program (EAP) Fitness Center Reimbursement (if enrolled in eligible health plan) Tuition reimbursement Transit programs Employee recognition program Pension 401(k) plan Paid time off (PTO) Holidays Volunteer Paid Time Off (VPTO) Parental Leave
Benefit plans are subject to change and Xcel Energy has the right to end suspend or amend any of its plans at any time in whole or in part.
In any materials you submit you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.
Deadline to Apply : 08 / 24 / 25
EEO is the Law EEO is the Law Supplement Pay Transparency Nondiscrimination Equal Opportunity Policy (PDF) Employee Rights (PDF)
ACCESSIBILITY STATEMENT
Xcel Energy endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact Xcel Energy Talent Acquisition at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Required Experience :
Senior IC
Key Skills
Employee Evaluation,Continuous Improvement,FDA Regulations,Management Experience,Process Improvement,Profit & Loss,Operations Management,Project Management,Strategic Planning,Leadership Experience,P&L Management,Supervising Experience
Employment Type : Full-Time
Experience : years
Vacancy : 1
Hourly Salary Salary : 33 - 46
#J-18808-LjbffrSenior Operations Work Coordinator
Posted today
Job Viewed
Job Description
Standard Operations Position. Responsible for the maintenance and coordination of daily work plans for one or more functional areas across a large number of crews that effectively and efficiently use resources with emphasis on safety, customer satisf Operations, Coordinator, Operation, Senior, Microsoft, Manufacturing
Senior Operations Work Coordinator
Posted 2 days ago
Job Viewed
Job Description
**Position Summary**
Standard Operations Position. Responsible for the maintenance and coordination of daily work plans for one or more functional areas across a large number of crews that effectively and efficiently use resources with emphasis on safety, customer satisfaction, quality improvement, and regulatory compliance. Provide work assignments to operations resources, assign equipment, request materials and complete other pre-requisite steps to enable the performance of requested work functions. Responsible for understanding the work detail of a given area and a thorough working knowledge of its assets and processes to establish the optimum crew and resource assignments.
**Essential Responsibilities**
+ Adjust planned schedules on a day-to-day basis and assign crews for priority tasks in light of resource availability, scheduling conflicts and real-time progress reports from front line leaders.
+ Review approved incoming designed work that falls outside the normal scheduling window, maintain visibility into the real-time "queue" and assign new tasks to manage exception work.
+ Review work packet prior to assigning work. Coordinate all equipment to complete the work, complete pre-requisites needed "just in time" for work execution, and request all materials needed. Ensure the work acceptance process is completed properly and coordinate site checking and job readiness. Identify and determine necessary project changes and communicate changes to appropriate personnel.
+ Manage work rejections from crews, triage additional work requests, and regularly adjust the schedule to accommodate disruptions in order to maintain promised start dates. Communicate schedule updates to front line leaders, crews and/or other stakeholders to eliminate non-productive field time.
+ Communicate and work effectively with local supervisors and build and leverage strong partnerships with stakeholder groups and customers at a variety of levels to maximize productivity, utilization and operational efficiency of all resources.
**Minimum Requirements**
+ High School diploma or GED.
+ Minimum five years' experience in construction, design, maintenance or operations area.
+ Demonstrated ability to schedule and manage work activities in a manner that meets customer and/or internal stakeholder requirements.
+ Established analytical and problem-solving skills.
+ Demonstrated ability to build and maintain effective working relationships, as well as strong written and verbal communication skills.
+ Proficiency with Microsoft Excel or other spreadsheet tools.
+ Ability to retrieve and manipulate data from reporting tools.
+ Knowledge of and ability to use a wide range of computer software applications which include Microsoft products, work management, mapping and scheduling tools.
**Preferred Requirements**
+ Bachelor's degree in Business Administration, Construction Management or related field.
+ Scheduling/planning experience in utility or construction industry.
+ Utility experience.
As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you're ready to be a part of something big, we invite you to join our team.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Individuals with a disability who need an accommodation to apply please contact us at .
Non-Bargaining
The anticipated starting base pay for this position is: $33.05 to $46.29 per hour
This position is eligible for the following benefits: Spot On Bonus, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave
Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.
In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.
Deadline to Apply: 08/24/25
EEO is the Law ( | EEO is the Law Supplement ( | Pay Transparency Nondiscrimination ( | Equal Opportunity Policy (PDF) ( | Employee Rights (PDF) ( STATEMENT**
Xcel Energy endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Social Work Coordinator IV
Posted 24 days ago
Job Viewed
Job Description
**Job Location (Full Address):**
601 Elmwood Ave, Rochester, New York, United States of America, 14642
**Opening:**
Worker Subtype:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
40
Department:
500181 Social Work-Patient & Fam Svcs
Work Shift:
UR - Day (United States of America)
Range:
UR URCA 205 H
Compensation Range:
$19.91 - $26.88
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Responsibilities:**
The Department of Social Work and Patient & Family Services at the University of Rochester invites applications for a Social Work Intake Coordinator to join the Social Work Department. Our department provides support and connection to department and community resources for addressing a variety of patient needs based on social determinants of health challenges. The Social Work Department Intake Coordinator is an integral member of the Social Work and Patient & Family Services team. The Social Work Intake Coordinator is responsible for assessing and triaging all walk in patients, families and visitors, phone calls to the department, service requests, and distribution of patient resources, as well as other duties as assigned.
**ESSENTIAL FUNCTIONS**
**Incoming Phone Calls:**
+ Performs functions associated with client information processing for the three distinct Social Work programs, with an understanding of the social determinants of health, mental health, trauma, and the unique needs clients and their support person may present with.
+ Answers incoming telephone calls. Responding to patients' questions, with the ability to assess the patient/support person needs and triage to the appropriate License Social Work staff.
+ Answers phone calls in a timely and courteous manner with an understanding of the social crisis and the distress this can cause for the patients and their supports, as well as an understanding of how to interact respectfully and calmly.
+ Manages incoming social work program calls, assessing and triages to License Social Work staff.
+ Provides information to patients to minimize the need to redirect the telephone call, forwards calls, pages providers, and takes messages.
+ Through verbal assessment and in-person observation conducts assessment of the individual circumstances, to ensure any risks are identified and escalated to licensed social work staff appropriately.
**Incoming service requests:**
+ Manages the Social Work Outlook account for the distribution of patient/support person to the appropriate staff/community resources.
**Service Recovery:**
+ As part of clinical team, assures client satisfaction with information processing and direct point of contact service.
+ Assesses the urgency of a situation and determines the appropriate triage of the patient/family, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
+ Involves Clinical staff, Admin staff or Program Director when appropriate/necessary.
+ Provides validation and de-escalation skills as patient/support person (s) are linked to the Licensed staff member.
**Care Collaboration:**
+ Helps identify resources for current clients.
+ Updates resource lists for Social Work and Patient and Family Services providers.
+ Collaborates with the licensed social work team.
+ Maintains the daily audits of the distribution of resources.
+ Ensure all appropriate documentation is obtained for the distribution of resources.
**Case Management:**
+ Manages daily walk-in patient/support person triaging the patient needs to then link the patient/support person with the appropriate Daily on Call Licensed Social Workers.
+ Manages and assesses the need for bus pass distribution for patients needing transportation to and from on-site clinical appointments and hospital discharges.
+ Identifies and coordinates client special needs such as assessing need for other spoken language assistance or ASL Interpreters.
+ Managing incoming referrals for hotel and lodging needs for medical/surgical patients and their support.
**Process Development:**
+ With direct oversight from leadership, carries out actionable items for quality improvement and process development.
+ Recommends process improvements.
+ Maintains the training manual of social work and care management services processes and provides direct training to staff to ensure a standard of care.
**Other:**
+ Continuously provides a clinical presence at the front desks.
+ Subscribes to the Departmental goal of creating a culturally competent environment by treating patient, support person, trainees, and co-workers in a sensitive manner with appropriate attention to cultural differences. Participates in available cultural competence events and training appropriate to job duties.
+ Engages in these duties with an understanding of social determinants of health, mental illness, and trauma and the distress this can causes for the clients and their family members, as well as an understanding of how to interact respectfully and calmly with the same.
+ Maintains boundaries that model appropriate clinical relationships with our patients and families.
+ Other duties as assigned.
**MINIMUM EDUCATION & EXPERIENCE**
+ Associate's degree and 1 year of related experience required
+ Or equivalent combination of education and experience
+ Social Work, Social Services or hospital experience preferred
**KNOWLEDGE, SKILLS AND ABILITIES**
+ Social Work, Social Services or hospital experience preferred
+ Demonstrated customer service skills required
+ Detail oriented with strong organizational/prioritization skills and ability to work independently under general guidance preferred
+ Telephone triage and direct customer service experience preferred
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
Notice: If you are a **Current** **Employee,** please **log into myURHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward.
**Learn. Discover. Heal. Create.**
Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better.
If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals
At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.
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Social Work Coordinator-HUD/VASH
Posted 21 days ago
Job Viewed
Job Description
Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply. Responsibilities The HUD-VASH program, a partnership between the Department of Housing and Urban Development (HUD) and the Depart of Veterans Affairs, is an clinical case management program for chronically homeless Veterans aimed at providing psychosocial services to Veterans who acquire permanent housing through HUD's Section 8 voucher system. The incumbent in this position functions as a Program Manager for the HUD/VA Supportive Housing (HUD-VASH) Program located at various sites within the San Francisco VA Health Care System (SFVAHCS) catchment area. The incumbent may also provide clinical case management and other services for Veterans receiving housing assistance through the HUD Section 8 voucher system. The incumbent will assist the supervisory team in day to day operations of the HUD-VASH program, working with a multi-disciplinary team to assist it in working with Veterans to secure and maintain permanent housing. The incumbent will act as a team leader for their assigned multi-disciplinary team and will perform duties to assist the team in its functioning. The incumbent may also be the clinical case manager for a reduced caseload of Veterans admitted into the HUD-VASH program, working with a multi-disciplinary team to assist the Veteran to secure and maintain permanent housing. The incumbent will determine the stage of case management for each Veteran and confirm that the multi-disciplinary team is meeting face to face with the Veteran at the frequency required by the given stage; the incumbent understands that these face to face meetings should take place in Veteran's residence unless otherwise indicated. The incumbent will ensure that the team's interventions adhere to the treatment plan created with the Veteran. In addition, the incumbent will complete the other documentation requirements of the HUD-VASH program, including psychosocial assessments, HOMES database updates, measurement-based care tracking, pain, nutrition, and suicide screenings. The incumbent, once and if certified by the county where they are assigned cases, may submit paperwork to place psychiatric holds on Veterans when indicated. The incumbent, as a GS12 Social Worker, must be able to provide supervision; this is not necessarily part of the assigned duties but could be as needed by agency need and/or incumbent interest. Work Schedule: to be determined by the supervisor. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Authorized EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact , the EDRP Coordinator for questions/assistance. Learn more Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Qualifications Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. English Language Proficiency: Must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Services. Grandfathering Provision: May qualify based on being covered in the VA Title 38 Hybrid Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation series, 0185, with permanent appointment and meet the criteria). Grade Determinations: GS-12 Social Worker (Program Coordinator) Experience and Education. One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring. (b) Knowledge and ability to write policies, procedures, and/or practice guidelines for the program. (c) Ability to supervise multidisciplinary staff assigned to the program. (d) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). (e) Ability to provide training, orientation, and guidance within clinical practice. References: See Office of the Chief Human Capital Officer (OCHCO) website for VA specific qualification standards: VA Qualifications Standards - Office of the Chief Human Capital Officer (OCHCO). Travel: Up to 75% to settings including the medical center; street-based settings, in client, group or family homes; community-based outpatient settings, community agencies; or in transport vehicles. Driver's License: Must possess a current and valid state-issued driver's license. Education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38 and Hybrid Title 38, are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
Social Work Coordinator-Home Health Aid
Posted 1 day ago
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Job Description
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply.
Office Management
Posted today
Job Viewed
Job Description
Job Description
Leadership career opportunity with growing, successful regional family owned and professionally managed company serving customers since 1934. This position is responsible for supporting the company operations of the company office by maintaining office systems providing first class customer service and supervising support staff.
The expectations will be to consistently strive to maintain financial and system accuracy and accountability. The office, led by this position must also achieve external and internal customer service excellence.
RESPONSIBILITIES
- Administer operational procedures for AP/ AR/ inventory control and customer service.
- Manage an automated, customer-driven office with a small staff of customer service professionals.
- Responsible for daily, weekly, and monthly analytics and reporting.
- Keep accurate financial records.
- Maintain high performance ratings regarding customer service surveys.
- Maintain a disciplined and detailed Accounts Receivable.
- Assists in other areas and/or departments as requested.
- Manages personnel handling "front line" contact responsibilities of customer network.
- Communicate in an open, considerate manner with associates, managers, hubs, customers, and vendors.
- Create an environment of trust by giving and receiving honest communication.
- Lead and motivate by example.
REQUIREMENTS
- High school diploma or equivalent
- Ability to use the computer competently, expert abilities with Microsoft Office, MS Word and Excel proficiency
- Ability to read purchase orders, packing slips, shipping documents
- Ability to read, interpret and act upon company generated reports
- Must be comfortable communicating with all levels of management
- Must have a positive attitude and be team oriented
- Must be able to lead and motivate by example
BENEFITS
- Work in a positive culture where people are recognized and make a difference
- Paid Holidays
- Paid Vacation
- Group benefits package (Medical, Dental, Short Term Disability, Vision, Life Insurance, and 401k with generous company match)
COMPANY DESCRIPTION
Tarheel Linen Service, Inc. is a environmentally friendly linen rental supply and commercial laundry company. Our business provides linen, textile, and hygiene services to the hospitality, first class lodging, healthcare, and small business customers. Our company is dedicated to resource conservation and social responsibility. Part of the quality service we offer our customers is the knowledge that we are helping them achieve their business goals while reducing their impact on the environment.
Tarheel Linen Service, Inc. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.