5 Workshops jobs in the United States

Store - S.DG-RANCHO SAN DIEGO, CA

Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.

Event Coordination

• Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events.
• Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
• Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
• Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
• Communicate events with clients and store team members.
• Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
• Adjust plans and events based on client's feedback and needs.
• Create backup or emergency plans to be executed as needed.
• Ensure client satisfaction for scheduled events.
• Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event.

• Help customers shop, locate products, and provide them with solutions.
• Provide fast and friendly check out experience.
• Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customer on Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck un-load, stocking and planogram (POGs) processes.
• Complete merchandise recovery and maintenance.
• Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production.
• Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms

• Energetic and enthusiastic and personality.
• The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.
• Must have excellent people skills.
• Must have experience working with children and children's events.
• Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
• Must have organizational skills, interpersonal skills, and creative problem-solving skills.
• Retail and/or customer service experience required

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment
• If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings

Job Description

JOB TITLE: Workshop Facilitator

DIVISION: Adult Services

DEPARTMENT: SEMCA WIOA

LOCATION: Highland Park American Job Center (144 E. Manchester St., Highland Park, MI 48203)

REPORTS TO: Lead Career Coach

FLSA STATUS: Non-Exempt/Hourly

CLASSIFICATION: Full-Time

APPROVED DATE: 9/16/2025

JOB SUMMARY: Performs responsible job search training activities in a classroom setting that provides SEMCA participants with the ability to seek employment effectively. Working in partnership with Career Coaches and staff to support jobseekers in navigating and connecting to essential services required to remove barriers. These can include transportation, childcare, housing, legal aid, or adult basic education. This role will serve as the expert in understanding the Career Center’s various partners and the support they offer, including eligibility and referral process.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Designs and facilitates career development and life skills workshops, including self-assessment, goal setting, workplace conduct and appearance, resume writing, job search strategies, networking, interviewing, and other related subjects.
2. Administration of career and job readiness assessment instruments.
3. Modifies curriculum and materials as required to meet individual and program needs.
4. Utilizes various teaching resources to develop customers’ knowledge of the subject area.
5. Monitors and evaluates customers' progress and prescribes corrective plans whenever necessary.
6. Maintains a warm atmosphere where customers feel cared for and welcome.
7. Maintains a functional knowledge of economic and job market trends and demands and incorporates knowledge into job readiness training modules.
8. Develop and foster relationships with organizations that provide barrier removal/essential services that are in proximity to the career center.
9. Creates a network of referral organizations and a resource directory to assist customers in obtaining services. It also supports using the Resource Map within its Center (launching July 2021), including training staff on its use, keeping information accurate, and sharing information with customers.
10. Updates information on partner organizations by making routine contacts to verify services, eligibility requirements, and referral processes.
11. Identify gaps within the referral partner network and collaborate with the funder Implementation Coordinator to identify potential partners.
12. Advocates for and connects customers to community services and assists in assessing available support services.
13. Follows up with customers and partner organizations on the status of barrier/referral resolution and provides updates to career coaches.
14. Maintains accurate and up-to-date participant activity data and other related information in data systems.
15. Assists in maintaining an accurate record (file) system for each program participant.
16. Compiles program statistics and prepares regularly scheduled related reports for submission as required by SER and the funding source.
17. Provide participants with public benefits information and train them as navigators in the MI Bridges system.
18. Contributes to the team effort by performing other duties as assigned

SUPERVISORY RESPONSIBILITIES: None

JOB QUALIFICATIONS:

1. A high school degree or equivalent (GED), associate degree, or a combination of education and experience in social work, counseling, human services, or a related field is preferred.
2. Computer skills necessary to utilize word processing and spreadsheet software applications and maintain required documentation.
3. Excellent communication and interpersonal skills necessary to effectively communicate, build professional relationships with, and provide accurate information to community partners and program participants.
4. Desire and ability to work with a diverse group of people, particularly those living in low-income distressed neighborhoods.
5. Ability to work independently and in a team environment.
6. General knowledge of Career Center services and programs.
7. Knowledge of relevant office equipment.
8. Ability to interact with customers in a positive and productive manner.
9. Ability to input basic data into a personal computer.
10. Ability to prepare routine reports, file records correctly, and type materials as requested
11. Ability to effectively read and interpret written procedures.
12. Knowledge of or ability to learn data tracking and management information systems.
13. Experience with adult learners in a nontraditional environment desired.
14. Knowledge and understanding of instructional and classroom techniques.
15. Knowledge of basic education principles, practices, and techniques for adult learning.
16. Excellent written and verbal communication skills.
17. Ability to plan and organize effectively.
18. Bilingual language skills in English/Spanish or English/Arabic is a plus.
19. Must be willing to work a flexible schedule.

PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is frequently required to stand, walk, sit for extended periods of time, and have sufficient hand, arm, and finger dexterity to operate a phone, computer keyboard, and other office equipment. Must be able to lift a minimum of 10 pounds.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. - This job operates in a normal school environment with a noise level that is, at times, moderately loud with a little discomfort due to noise, dirt, dust, and the like. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and, fax machines.

Equal Opportunity Employer

This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties and responsibilities that may be performed by a person so classified. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

• Develop, present, and facilitate a range of job search and career transition workshops.
• Explain to customers the procedure and process for Career Center services including career planning, job development, and labor market information, training opportunities, partner services and referrals.
• Determine customer suitability for center services by providing or arranging for the provision of appropriate services needed to facilitate the implementation and successful operation of the customer's employment plan.
• Provide an initial assessment for customers and assistance with developing an employment plan including goal setting.
• Provide feedback and an objective perspective by gathering information through interviewing and observing individuals.
• Assist customers with resume review and development, cover letter review and development, job search strategies, provision of labor market information, job referrals and referral to additional partner services.
• Support customers through transitions and facilitate decision making and goal setting including, but not limited to, referrals to training, Section 30, and the training process.
• Assist customers in resource room using available technologies; troubleshoot computer and software problems.
• Research labor market issues and current workplace trends, maintaining knowledge of state-of-the-art career assessment instruments; administer and interpret as appropriate.
• Input relevant customer data appropriately and timely by following all MOSES entry policies.
• Establish and maintain an effective working relationship with Career Center partners.
• Maintain all areas of the Resource Room for cleanliness and organization.
• Perform other related duties as assigned from time to time.

• A Minimum of High School Diploma, or equivalent and minimum of three years of customer service or relevant experience required
• An Associate's or Bachelor's degree in human services, public administration, business management or related field preferred but not required
• At least 2 years of experience working in a career center, providing services to businesses, or other related experience preferred but not required
• Knowledge and experience with WIOA (and other Career Center Programs) regulations, programs, guidelines and administrative requirements preferred
• Demonstrated ability to work sensitively with people from diverse backgrounds and manage high stress situations while demonstrating sound decision making
• Effective communication and public speaking skills with the ability to advocate for career center customers
• Ability to travel between centers for meetings or coverage needs (Cambridge, Woburn, Chelsea) and to partner sites (including, but not limited to employers, job fairs, training vendors, etc. throughout our 20 cities/towns)
• Bilingual skill in Spanish is preferred.

• Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
• Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
• Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
• Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
• A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
• Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.