57,887 Zappos jobs in the United States
Senior Accountant, Zappos, Senior Accountant, Zappos
Posted 13 days ago
Job Viewed
Job Description
Job summary
Amazon is a pioneering, dynamic, and energetic company that thrives on unique and peculiar ways. We take pride in our single-minded obsession over customer satisfaction and our ability to maintain a curious and vibrant culture no matter how large the company grows. We endeavor to build our legacy as Earth's most customer-centric company and to continue to cultivate and nourish our innovative environment through our mission to hire the best. If you are a financial accounting professional who consistently exceeds expectations, who dares to make bold decisions, and whose ears perk up at the prospect of a challenge, then Amazon is a place where your career can flourish.
When working at Amazon, your ability to make a difference and take ownership of your career begins on day one. You can expect a collaborative, team-driven environment that encourages employees to learn, be curious, and have a bias for action. Part of this propensity for continuous learning shows itself in Amazon's strong encouragement of movement and growth within the Accounting department and within the company as a whole. We aim to hire and develop those who will raise the bar over the course of their career at Amazon (and not just in their first position). Amazon's accounting group offers opportunities at the Senior Accountant level in Legal Entity & Intercompany, Accounting Policy & Reporting, Operations and Capital, Transportation, Payments & Merchant Services, Retail Operations, Digital, and AWS Accounting.
This position will have responsibility for:
- Supporting various aspects of our accounting and reporting process.
- Understanding accounting and financial principles and how to apply them.
- Understand internal control design concepts sufficient to assess the effectiveness of controls in their area and to design new processes and controls for emerging and growing business activities.
- Execute judgments to keep projects moving and ensure the right decisions are reached to close the books each month.
- Strong sense of ownership.
- Analysis of complex processes and systems data.
Basic qualifications
- 3+ years of experience in finance or a related analytical field.
- Degree in accounting or related field
Preferred qualifications
- CPA (or equivalent)
- Accounting management experience with Big Four (public) with Fortune 500 clients
- Operational accounting experience with one or more Fortune 500 companies for two or more years
- Working knowledge of the COSO internal control framework and a solid understanding of the concepts of control design and operational efficiency
- Familiarity with GAAP research tools and the FASB codification
- Experience working with a fast-paced, high-tech start-up or complex company
- Experience with researching and documenting support for accounting conclusions
- Demonstrated history of solving multiple complex operational and accounting challenges
- Aptitude for team leadership-influencing and galvanizing others to follow you toward a solution
- Natural propensity for organization and an aptitude for information technology
- Strong interpersonal, written, and oral communication skills
- Excellent analytical skills
Basic Qualifications
- 3+ years of finance or a related analytical field experience
- Bachelor's degree in accounting or related field
Preferred Qualifications
- 2+ years of Fortune 500 operational accounting experience
- Knowledge of internal control framework (specifically COSO) to assess control design and operational efficiency
- Knowledge of GAAP research tools and the FASB codification
- Experience in accounting management in Big Four with Fortune 500 clients
- Experience researching and documenting support for accounting conclusions
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $60,200/year in our lowest geographic market up to $128,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Brand Activations Coordinator, Zappos, Brand Marketing, Zappos
Posted 2 days ago
Job Viewed
Job Description
Zappos is seeking a highly motivated and experienced event coordinator to support management of in-person activations and partnerships. This role will support Zappos's Head of Activations in event execution, budget management, and partner relationships to create best-in-class experiences for customers and industry partners. You must have strong organization and communication skills, build relationships proactively with internal team members, and manage reporting on activation KPIs. This role will partner closely with the marketing, buying, and creative teams to drive integrated events that grow Zappos brand awareness.
Key job responsibilities
We are seeking an innovative, creative, analytical, and events expert, who is passionate about the online retail industry, and wants to build transformative activations that drive brand awareness. The ideal candidate is a self-starter who enjoys solving complex problems, has proven experience managing first-of initiatives, works effectively with cross-functional counterparts and thrives in a fast-paced setting that is constantly evolving. This role has strong experience with production and creative, and the ability to manage multiple deadlines. Proving you have high judgement, strong capabilities to earn trust and are a skilled communicator is critical for this position.
Basic Qualifications
- 2+ years of professional non-internship marketing experience
- 1+ years of Salesforce, Tableau, Vidyard, and Excel experience
- 1+ years of designing, building, and launching successful email engagement programs, specifically lifecycle/nurture programs experience
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
Preferred Qualifications
- Experience working with a major brand or entertainment company in project/production management
- Experience in e-commerce, start ups, advertising, commercial
- Experience using data visualization tools
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $53,200/year in our lowest geographic market up to $113,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Brand Activations Coordinator, Zappos, Brand Marketing, Zappos

Posted 16 days ago
Job Viewed
Job Description
Zappos is seeking a highly motivated and experienced event coordinator to support management of in-person activations and partnerships. This role will support Zappos's Head of Activations in event execution, budget management, and partner relationships to create best-in-class experiences for customers and industry partners. You must have strong organization and communication skills, build relationships proactively with internal team members, and manage reporting on activation KPIs. This role will partner closely with the marketing, buying, and creative teams to drive integrated events that grow Zappos brand awareness.
Key job responsibilities
We are seeking an innovative, creative, analytical, and events expert, who is passionate about the online retail industry, and wants to build transformative activations that drive brand awareness. The ideal candidate is a self-starter who enjoys solving complex problems, has proven experience managing first-of initiatives, works effectively with cross-functional counterparts and thrives in a fast-paced setting that is constantly evolving. This role has strong experience with production and creative, and the ability to manage multiple deadlines. Proving you have high judgement, strong capabilities to earn trust and are a skilled communicator is critical for this position.
Basic Qualifications
- 4+ years of professional non-internship marketing experience
Preferred Qualifications
- Work 40 hours/week throughout the course of a 12-week summer internship between May through September
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $69,400/year in our lowest geographic market up to $148,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Visual Designer, Zappos

Posted 15 days ago
Job Viewed
Job Description
Zappos is seeking a talented Visual Designer to create compelling digital experiences across our marketing channels. This role will collaborate with our design and editorial teams to deliver high-impact creative that drives customer engagement and reinforces our brand voice. This designer excels at translating complex business requirements into clean, engaging visual solutions. Their strong eye for typography and layout, combined with efficient workflow management, allows them to consistently deliver high-quality work that elevates our brand while meeting ambitious deadlines.
Key job responsibilities
* Create on-brand visual designs for email campaigns, website features, social media content, and digital marketing initiatives
* Partner with cross-functional teams to develop creative solutions that meet business objectives
* Ensure consistent visual presentation across all customer touchpoints
* Design responsive email templates and landing pages that drive conversion
* Create engaging social media content that builds brand awareness
* Collaborate with Shopbop design teams on shared initiatives and best practices
* Support production workflow from concept through final delivery
* Maintain brand guidelines while pushing creative boundaries
Leadership Principles Alignment:
* Invent and Simplify: Create efficient, scalable design solutions
* Bias for Action: Navigate fast-paced deadlines while maintaining quality
* Learn and Be Curious: Stay current with design trends and technologies
* Deliver Results: Produce high-quality work that drives business goals
* Earn Trust: Build strong partnerships with stakeholders across teams
Basic Qualifications
- 5+ years of design experience
- Have an available online portfolio
- Experience in Adobe Creative Suit applications, with high proficiency in Adobe Illustrator, Photoshop, InDesign, and Acrobat using macOS
- Bachelors Degree
Preferred Qualifications
- Experience with e-commerce, search, social, and other major application types and their UX patterns
- Knowledge of branding guidelines and corporate identity, visual design, print and digital layout design, with experience in designing for both mobile and desktop applications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $108,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Merchandise Planner, Zappos

Posted 16 days ago
Job Viewed
Job Description
Zappos is seeking a highly analytical Merchandise Planner to drive business success through data-driven insights, assortment optimization, and category and brand planning. In this role, you will play a critical part in maximizing sales, profitability, and inventory efficiency by developing detailed assortment plans, forecasts, and strategies. Collaborating with cross-functional teams, including Buying, Marketing, and Finance, you'll ensure the right products are available at the right time, aligning with customer needs and business objectives.
The successful candidate is a results-oriented leader with a deep understanding of e-commerce dynamics, a passion for analyzing trends, and a proven ability to move beyond applying standard templates for solving problems. You will directly influence our product assortment and inventory management with creative, innovative ideas that are translated into actionable insights for the business.
Key job responsibilities
Core Responsibilities:
- Partner with buyer to design seasonal and annual strategies by category and vendor.
- Build financial plans in accordance with merchandise strategies to maximize profitability.
- Drive in season decision making to achieve financial and strategic targets.
- Manage inventory health, open-to-buy, item-level forecasting, and assortment planning.
- Optimize sales and inventory productivity through analysis and plans that drive high impact decision making.
- Forecast financials and related operational metrics.
- Manage reporting, driving a high standard for analytical excellence.
- Develop price reduction and exit recommendations with pricing team.
Other Responsibilities:
- Brainstorm and develop projects that improve the efficiency of buying/planning systems, processes and procedures.
- Partake in A/B testing of new tools and maintain owner mindset to deliver constructive feedback
- Train and develop team members.
About the team
Here at Zappos, we leverage our individuality and vibrancy to delight and inspire both external customers and our employees.
Basic Qualifications
- 4+ years of with Excel experience
- Bachelor's degree, or 4+ years of professional or military experience
- 4+ years of supply chain, inventory management or project management experience
- Experience in Retail or wholesale business
Preferred Qualifications
- Knowledge of the principles of statistical inventory control
- Experience managing and executing large projects from start to finish, including project management, data gathering and modeling, problem solving, and communicating recommendations
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,000/year in our lowest geographic market up to $141,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Visual Designer, Zappos

Posted 16 days ago
Job Viewed
Job Description
Zappos is seeking a talented Visual Designer to create compelling digital experiences across our marketing channels. This role will collaborate with our design and editorial teams to deliver high-impact creative that drives customer engagement and reinforces our brand voice. This designer excels at translating complex business requirements into clean, engaging visual solutions. Their strong eye for typography and layout, combined with efficient workflow management, allows them to consistently deliver high-quality work that elevates our brand while meeting ambitious deadlines.
Key job responsibilities
* Create on-brand visual designs for email campaigns, website features, social media content, and digital marketing initiatives
* Partner with cross-functional teams to develop creative solutions that meet business objectives
* Ensure consistent visual presentation across all customer touchpoints
* Design responsive email templates and landing pages that drive conversion
* Create engaging social media content that builds brand awareness
* Collaborate with Shopbop design teams on shared initiatives and best practices
* Support production workflow from concept through final delivery
* Maintain brand guidelines while pushing creative boundaries
Leadership Principles Alignment:
* Invent and Simplify: Create efficient, scalable design solutions
* Bias for Action: Navigate fast-paced deadlines while maintaining quality
* Learn and Be Curious: Stay current with design trends and technologies
* Deliver Results: Produce high-quality work that drives business goals
* Earn Trust: Build strong partnerships with stakeholders across teams
Basic Qualifications
- 5+ years of design experience
- Have an available online portfolio
- Experience in Adobe Creative Suit applications, with high proficiency in Adobe Illustrator, Photoshop, InDesign, and Acrobat using macOS
- Bachelors Degree
Preferred Qualifications
- Experience with e-commerce, search, social, and other major application types and their UX patterns
- Knowledge of branding guidelines and corporate identity, visual design, print and digital layout design, with experience in designing for both mobile and desktop applications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $108,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Influencer Marketing Manager, Zappos

Posted today
Job Viewed
Job Description
Zappos is looking for an Influencer Marketing Manager, to help build and grow the Zappos Influencer program. This position reports to the Head of Influencer Marketing for Zappos. In this role, you will influence and build relationships with influencers, and help them to generate revenue, reach new customers, and tailor their content to support key categories, as well as establish clear benchmarks and measurement tools. The ideal candidate has a solid understanding of affiliate marketing, as well as influencer behavior, and experience in digital media, negotiation and partnerships. You're comfortable using data to guide decisions, working through ambiguity, and managing multiple projects at once. You're a clear communicator who can work cross-functionally and think creatively about new ways to support partner growth.
Key job responsibilities
- Manage existing influencer partnerships and onboard new partners hitting key onboarding goals, putting them into tiered structure and managing performance
- Develop program management tools and weekly reporting that improves the overall influencer experience and reduces manual dependencies
- Collaborate with cross-departmental stakeholders (i.e Buying, Merchandising, Social, Tech Teams) to drive transformative business development initiatives supporting key investments
- Analyze and present program results against KPIs, identifying win's and test-and-learn opportunities for greater program impact
- Monetize influencer content throughout site and social, working cross-departmentally to enrich storytelling and enable discovery
- Launches new initiatives in partnership with affiliate partners to keep up with the ever-changing social media landscape
- Partner with our tech team to unlock influencer scale by leveraging internal tools (i.e. internal Dashboard) and systems to drive growth and to continue accelerating awareness, reach and relevancy
Basic Qualifications
- 4+ years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience building and optimizing multiple, simultaneous marketing campaigns
- Experience managing or working within cross-functional marketing and creative teams
- Bachelors Degree
Preferred Qualifications
- Experience in multi-territory campaign management
- Experience in digital marketing and content production timelines and process
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,900/year in our lowest geographic market up to $151,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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Influencer Marketing Coordinator , Zappos
Posted 1 day ago
Job Viewed
Job Description
Zappos is looking for a detail-oriented and enthusiastic Influencer Marketing Coordinator to support our influencer marketing strategy. The role assists in the execution of influencer-facing marketing programs that foster engagement, education, and content creation with lifestyle, fitness, and family-focused influencers. Success in this position requires strong organizational skills, attention to detail, and passion for influencer marketing and social media. The Influencer Engagement Coordinator supports the implementation of marketing initiatives that help influencers grow their business with Zappos, focusing on key categories including footwear, athletic, and kids. This position sits on the Influencer Marketing team reporting to the Zappos Head of Influencer.
Key job responsibilities
- Support the onboarding of new influencer partners by coordinating welcome communications, maintaining onboarding documentation, and tracking completion of key partnership requirements
- Assist in managing day-to-day influencer communications, including sharing promotional calendars, product opportunities, and campaign briefs with assigned influencer partners
- Help maintain program management tools and compile weekly reporting data to track influencer performance and engagement
- Coordinate with cross-functional teams (Buying, Merchandising, Social, Tech) to support influencer initiatives, including gathering product information, maintaining campaign calendars, and tracking deliverables
- Support data collection and organization for program KPIs, helping prepare performance reports and tracking test-and-learn initiatives
- Coordinate influencer gifting programs, including tracking inventory, managing shipping logistics, and documenting content delivery
- Help organize and execute influencer events and activations
Basic Qualifications
- 2+ years of professional non-internship marketing experience
- 1+ years of Salesforce, Tableau, Vidyard, and Excel experience
- 1+ years of designing, building, and launching successful email engagement programs, specifically lifecycle/nurture programs experience
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
Preferred Qualifications
- Experience working with a major brand or entertainment company in project/production management
- Experience in e-commerce, start ups, advertising, commercial
- Experience using data visualization tools
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $53,200/year in our lowest geographic market up to $113,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Principal TPM, Zappos & Shopbop

Posted 15 days ago
Job Viewed
Job Description
Zappos is looking for a Principal Program Technical Manager (TPM) to revolutionize how F2 Subsidiary (Zappos & Shopbop) Tech teams rapidly produce innovative customer experiences by incorporating AI tools & agentic capabilities. As a Principal TPM reporting to Zappos & Shopbop's CTO, you will be an agent of change for how our organization delivers results while embracing new ways of operating. You will dive deep to develop broad-reaching plans, influence overall approach, and guide organization-wide roadmaps and allocation of resources. Beyond this charter, you will own technical programs and cross-functional initiatives, self-identifying where you can have the largest impact. As an organization leader, you will see around corners, ensuring the right people/partners and organizational structure is in place to facilitate long-term success. You will identify missing mechanisms and influence broadly to create or improve them, operating as an exemplary practitioner. Your actions will be felt by Zappos customers and beyond.
The ideal candidate will have experience incorporating AI into product/software development processes, excellent verbal and written communication, and superb product/project management skills. They will have a well-rounded technical background as well as a history of leading large initiatives end-to-end. They will own team efforts to coordinate and unify road maps and technical direction across multiple complex systems. They will also identify opportunities to converge overlapping technical efforts, and drive the long-term strategy. Maturity, high level judgment, negotiation skills, ability to influence, analytical talent, and leadership are essential to success.
Key job responsibilities
As a Principal TPM, you will operate as a Think Big leader and a product/program manager, diving deep to connect technical and non-technical teams. You will create alignment through crisp, clear written and verbal communication that is consumable by engineers/scientists, PMs & business partners, and leaders up to Zappos & Shopbop's CEO and Amazon VPs. You will obsess over and innovate for customers; working independently or with business partners to define requirements for new projects and drive them to completion. You will work with customer-obsessed teams to design long-term solutions that delight customers and solve hard business problems. You will use data, customer anecdotes, and your own technical/business judgement to expedite decision making, manage risks, communicate and resolve issues, make technical or business trade-offs, and drive projects to completion.
About the team
F2 Subsidiary Tech supports both Zappos and Shopbop, Amazon Fashion subsidiary businesses with teams in Madison, WI, New York, NY, and Las Vegas, NV. We are seeking a Principal PMT to lead across this org with emphasis on Zappos company/teams needs. F2 Subsidiary Tech teams supports the full breadth of the Zappos/Shopbop businesses, using both Amazon and bespoke systems to deliver innovative solutions that maximize our teams capabilities and Amazon advantage.
Basic Qualifications
- 7+ years of technical product or program management experience
- 10+ years of working directly with engineering teams experience
- 5+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred Qualifications
- 8+ years of hands-on work managing complex technology projects experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Principal TPM, Zappos & Shopbop

Posted 15 days ago
Job Viewed
Job Description
Zappos is looking for a Principal Program Technical Manager (TPM) to revolutionize how F2 Subsidiary (Zappos & Shopbop) Tech teams rapidly produce innovative customer experiences by incorporating AI tools & agentic capabilities. As a Principal TPM reporting to Zappos & Shopbop's CTO, you will be an agent of change for how our organization delivers results while embracing new ways of operating. You will dive deep to develop broad-reaching plans, influence overall approach, and guide organization-wide roadmaps and allocation of resources. Beyond this charter, you will own technical programs and cross-functional initiatives, self-identifying where you can have the largest impact. As an organization leader, you will see around corners, ensuring the right people/partners and organizational structure is in place to facilitate long-term success. You will identify missing mechanisms and influence broadly to create or improve them, operating as an exemplary practitioner. Your actions will be felt by Zappos customers and beyond.
The ideal candidate will have experience incorporating AI into product/software development processes, excellent verbal and written communication, and superb product/project management skills. They will have a well-rounded technical background as well as a history of leading large initiatives end-to-end. They will own team efforts to coordinate and unify road maps and technical direction across multiple complex systems. They will also identify opportunities to converge overlapping technical efforts, and drive the long-term strategy. Maturity, high level judgment, negotiation skills, ability to influence, analytical talent, and leadership are essential to success.
Key job responsibilities
As a Principal TPM, you will operate as a Think Big leader and a product/program manager, diving deep to connect technical and non-technical teams. You will create alignment through crisp, clear written and verbal communication that is consumable by engineers/scientists, PMs & business partners, and leaders up to Zappos & Shopbop's CEO and Amazon VPs. You will obsess over and innovate for customers; working independently or with business partners to define requirements for new projects and drive them to completion. You will work with customer-obsessed teams to design long-term solutions that delight customers and solve hard business problems. You will use data, customer anecdotes, and your own technical/business judgement to expedite decision making, manage risks, communicate and resolve issues, make technical or business trade-offs, and drive projects to completion.
About the team
F2 Subsidiary Tech supports both Zappos and Shopbop, Amazon Fashion subsidiary businesses with teams in Madison, WI, New York, NY, and Las Vegas, NV. We are seeking a Principal PMT to lead across this org with emphasis on Zappos company/teams needs. F2 Subsidiary Tech teams supports the full breadth of the Zappos/Shopbop businesses, using both Amazon and bespoke systems to deliver innovative solutions that maximize our teams capabilities and Amazon advantage.
Basic Qualifications
- 7+ years of technical product or program management experience
- 10+ years of working directly with engineering teams experience
- 5+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred Qualifications
- 8+ years of hands-on work managing complex technology projects experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.