7,591 Jobs in Lackawanna
Customer Service Coordinator
Posted 1 day ago
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Job Description
Customer Service Coordinator
Are you a highly organized professional who thrives in fast-paced environments and enjoys keeping projects, people, and details running smoothly? StaffBuffalo is partnering with a leading manufacturing company in Buffalo, NY, to hire a Customer Service Coordinator! This full-time, on-site role offers a starting salary of around $60,000 per year, depending on experience, along with a generous benefits package and long-term growth potential.
This full-time, on-site role is perfect for a high-functioning, detail-oriented individual who loves communicating with customers, managing schedules, and keeping operations running smoothly. The Customer Service Coordinator will play a key role in supporting a close-knit service team—acting as the main point of contact for customers, technicians, and internal departments to ensure timely and accurate service delivery.
This is an on-site position in the Buffalo, NY area
Responsibilities:
- Serve as the main customer contact for service-related inquiries, quotes, and scheduling.
- Coordinate technician travel arrangements, including logistics, documentation, and customer requirements.
- Manage incoming calls and messages, ensuring quick and professional follow-up.
- Prepare and send customer quotes, process service orders, and track parts shipments to field technicians.
- Collaborate with the service team, sales, and installation project managers to keep projects organized and on schedule.
- Maintain accurate records, documentation, and cost tracking for each service visit.
- Ensure that service processes are followed according to internal roadmaps, procedures, and documentation.
- Support phone coverage for the technical services department and enter service orders for troubleshooting or parts requests.
- Contribute to a team-oriented environment, supporting colleagues and stepping in as needed across multiple projects.
Qualifications:
- 2+ years of experience in customer service, administrative support, or coordination, ideally in a manufacturing or technical environment.
- Strong proficiency in Microsoft Office Suite (Excel, Outlook, Word, Teams) - must be efficient and confident using multiple applications daily.
- Excellent written and verbal communication skills; comfortable interacting directly with customers.
- Highly organized, able to multitask and prioritize in a fast-paced setting.
- Positive, professional, and eager to learn with a proactive mindset.
- Strong attention to detail and ability to handle a variety of simultaneous tasks.
Responsibilities:
- Coordinate all service activities for automated cutting systems and material handling equipment, supporting customers across the U.S. and internationally.
- Communicate directly with customers to schedule service calls, confirm details, and ensure satisfaction throughout the process.
- Schedule and coordinate travel for in-house technicians, including forms, visas, and client-specific requirements, using an online travel portal.
- Manage service documentation, billing, and expense reports to ensure accuracy and timely completion.
- Serve as the central point of contact between customers, service technicians, and vendors.
- Track and follow up on service visits to confirm customer satisfaction and address any outstanding needs.
- Maintain detailed records of service orders, costs, and related documentation.
- Support service phone lines, enter service orders, and assist with basic troubleshooting coordination.
- Handle multiple projects simultaneously with exceptional organization and attention to detail.
Qualifications:
- 2+ years of customer service, administrative, or coordination experience (technical or manufacturing environment preferred).
- Exceptional organizational and communication skills — both written and verbal.
- Strong ability to multi-task, prioritize, and adapt in a high-energy setting.
- Detail-oriented and proactive, with a customer-first mindset.
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
- Positive personality and ability to handle customer issues with professionalism and composure.
- Self-driven, reliable, and eager to learn new systems and processes.
Benefits:
- Comprehensive health insurance
- Paid time off (PTO) and holidays
- 401(k) with employer match
- Opportunities for advancement and cross-training
- Supportive and collaborative team environment
The advertised pay range represents what we believe at the time of posting that our client would be willing to pay for this position. In special circumstances where a candidate has exceptional experience or training, higher compensation may be considered.
Company Details
Treasury Analyst
Posted 4 days ago
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Job Description
Treasury Analyst
Are you looking to advance your finance career with a role that blends accuracy, process management, and professional growth? StaffBuffalo is excited to partner with a strategically growing company in downtown Buffalo, NY, to hire a Treasury Analyst. This full-time position offers a salary range of $55,000–$65,000 per year, depending on experience, and is a fantastic opportunity for a detail-oriented professional to gain hands-on treasury experience while supporting critical financial operations.
As a Treasury Analyst, you’ll play an essential role in the daily management of treasury activities, from processing settlement distributions to setting up ACH and wire transfers, maintaining banking documentation, and tracking account activity. You will be part of a collaborative finance team where accuracy, organization, and accountability are key. This position is well-suited for finance professionals who enjoy working with numbers, thrive in a structured environment, and want to deepen their knowledge of treasury operations and banking compliance from a non-banking organization.
With excellent training, strong benefits, and opportunities for professional development, the Treasury Analyst position provides the chance to grow within a supportive environment and make a meaningful impact.
This position is in-person, on-site in the downtown Buffalo area.
Responsibilities:
- Support day-to-day treasury operations and banking tasks.
- Assist with ACH and wire profile setups and account maintenance.
- Help process settlement distributions and QSF administration tasks.
- Manage mail handling, remote check deposits, file uploads, and positive pay systems.
- Maintain organized records, update documentation, and track daily bank activity.
- Assist in preparing client distribution documentation and handling confidential files.
- Coordinate with internal teams to support financial and administrative workflows.
- Perform basic financial data reviews and report issues to senior staff.
- Contribute to team projects and other administrative initiatives as needed.
Qualifications:
- Bachelor’s degree in Finance, Economics, Mathematics, Business Administration, or related field
- 2+ years of office, finance, or banking experience.
- Familiarity with banking practices, rules, and regulations.
- Proficiency in Microsoft Outlook, Word, and Excel.
- High attention to detail, strong organizational skills, and ability to prioritize.
- Excellent time management and communication skills.
- Ability to handle sensitive financial information with discretion.
If you’re ready to bring your attention to detail and financial skills to a growing treasury team, apply today to join as an Associate Treasury Analyst and take the next step in your career!
The advertised pay range represents what we believe at the time of this job posting, that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.
Company Details
Payment Project Coordinator
Posted 4 days ago
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Job Description
Payment Project Coordinator
Are you a detail-driven professional who loves organization, communication, and keeping projects on track? StaffBuffalo is excited to partner with a well-established company in Buffalo, NY, to hire a Payment Project Coordinator. This full-time role offers a salary of $60,000 – $80,000/year with excellent benefits and the chance to support high-impact projects in a collaborative environment.
As a Payment Project Coordinator, you’ll play a critical role in managing key processes, tracking project milestones, and ensuring that claimant payments and documentation are completed with accuracy and care. You’ll serve as a main point of contact between internal teams and external stakeholders, helping to prepare reports, compile payment files, and maintain clear communication across the board. This position is a great fit for professionals who thrive in fast-paced environments, excel at multitasking, and enjoy bringing structure and clarity to complex workflows.
This Payment Project Coordinator role provides excellent training, strong benefits, and the opportunity to grow your career while contributing to meaningful work. If you’re organized, motivated, and ready to take ownership of important projects, this Payment Project Coordinator position is a great opportunity to make an impact.
This is a full-time, on-site role in Buffalo, NY.
Responsibilities:
- Serve as a communication hub between clients, claimants, and internal teams.
- Respond to inquiries through phone, email, and messaging systems in a professional, timely manner.
- Prepare and manage reports to track project progress and payment statuses.
- Compile, process, and validate payment files with precision.
- Safeguard sensitive and confidential data, maintaining secure and organized records.
- Coordinate project tasks, monitor deadlines, and update documentation regularly.
- Deliver client-facing materials that are accurate, polished, and require minimal revisions.
- Identify potential issues quickly, escalate when needed, and propose solutions.
- Collaborate across departments to streamline workflows and remove bottlenecks.
- Take ownership of assigned tasks and contribute to ongoing process improvements.
- Support the team by balancing delegation with accountability and follow-through.
- Perform additional project and administrative duties as assigned.
Qualifications:
- Associate degree, paralegal certification, or equivalent work experience preferred.
- Impeccable attention to detail
- Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, SharePoint).
- Ability to learn and adapt quickly to new case management or workflow systems.
- Experience with Salesforce, Asana, Power Automate, or Power BI is a plus.
- Excellent organizational and multitasking skills in deadline-driven settings.
- Strong communication and problem-solving abilities with a client-first mindset.
- Prior experience in post-settlement or legal project coordination is highly desirable.
Apply today to be considered for the Payment Project Coordinator position and take the next step in your career with a supportive team and meaningful work.
The advertised pay range represents what we believe at the time of this job posting, that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.
Company Details
Technical Service Coordinator
Posted 4 days ago
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Job Description
Technical Service Coordinator
Are you a highly organized professional who thrives in fast-paced environments and enjoys keeping projects, people, and details running smoothly? StaffBuffalo is partnering with a leading manufacturing company in Buffalo, NY, to hire a Technical Service Coordinator! This full-time, on-site role offers a starting salary of around $60,000 per year, depending on experience, along with a generous benefits package and long-term growth potential.
This full-time, on-site role is perfect for a high-functioning, detail-oriented individual who loves communicating with customers, managing schedules, and keeping operations running smoothly. You’ll play a key role in supporting a close-knit service team—acting as the main point of contact for customers, technicians, and internal departments to ensure timely and accurate service delivery.
This is an on-site position in the Buffalo, NY area
Responsibilities:
- Serve as the main customer contact for service-related inquiries, quotes, and scheduling.
- Coordinate technician travel arrangements, including logistics, documentation, and customer requirements.
- Manage incoming calls and messages, ensuring quick and professional follow-up.
- Prepare and send customer quotes, process service orders, and track parts shipments to field technicians.
- Collaborate with the service team, sales, and installation project managers to keep projects organized and on schedule.
- Maintain accurate records, documentation, and cost tracking for each service visit.
- Ensure that service processes are followed according to internal roadmaps, procedures, and documentation.
- Support phone coverage for the technical services department and enter service orders for troubleshooting or parts requests.
- Contribute to a team-oriented environment, supporting colleagues and stepping in as needed across multiple projects.
Qualifications:
- 2+ years of experience in customer service, administrative support, or coordination, ideally in a manufacturing or technical environment.
- Strong proficiency in Microsoft Office Suite (Excel, Outlook, Word, Teams) — must be efficient and confident using multiple applications daily.
- Excellent written and verbal communication skills; comfortable interacting directly with customers.
- Highly organized, able to multitask and prioritize in a fast-paced setting.
- Positive, professional, and eager to learn with a proactive mindset.
- Strong attention to detail and ability to handle a variety of simultaneous tasks.
Responsibilities:
- Coordinate all service activities for automated cutting systems and material handling equipment, supporting customers across the U.S. and internationally.
- Communicate directly with customers to schedule service calls, confirm details, and ensure satisfaction throughout the process.
- Schedule and coordinate travel for in-house technicians, including forms, visas, and client-specific requirements, using an online travel portal.
- Manage service documentation, billing, and expense reports to ensure accuracy and timely completion.
- Serve as the central point of contact between customers, service technicians, and vendors.
- Track and follow up on service visits to confirm customer satisfaction and address any outstanding needs.
- Maintain detailed records of service orders, costs, and related documentation.
- Support service phone lines, enter service orders, and assist with basic troubleshooting coordination.
- Handle multiple projects simultaneously with exceptional organization and attention to detail.
Qualifications:
- 2+ years of customer service, administrative, or coordination experience (technical or manufacturing environment preferred).
- Exceptional organizational and communication skills — both written and verbal.
- Strong ability to multi-task, prioritize, and adapt in a high-energy setting.
- Detail-oriented and proactive, with a customer-first mindset.
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
- Positive personality and ability to handle customer issues with professionalism and composure.
- Self-driven, reliable, and eager to learn new systems and processes.
Benefits:
- Comprehensive health insurance
- Paid time off (PTO) and holidays
- 401(k) with employer match
- Opportunities for advancement and cross-training
- Supportive and collaborative team environment
The advertised pay range represents what we believe at the time of posting that our client would be willing to pay for this position. In special circumstances where a candidate has exceptional experience or training, higher compensation may be considered.
Company Details
Chief Operating Officer
Posted 4 days ago
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Job Description
Chief Operating Officer (COO)
Are you an experienced operations executive passionate about delivering outstanding guest experiences and overseeing complex organizational functions? StaffBuffalo is excited to partner on an incredible opportunity for a Chief Operating Officer (COO) with a leading cultural organization in Western New York. This full-time, in-person position offers a competitive salary of $105,000–$15,000 per year and the chance to play a pivotal role in shaping visitor engagement, facility operations, and long-term growth.
The Chief Operating Officer (COO) will report to senior leadership and will be a key member of the executive team, responsible for ensuring smooth daily operations across guest experience, facilities, and information technology services. This role will also support long-range planning, capital projects, and strategic initiatives that directly impact the growth and success of the organization. With a strong team in place and a dedicated community of staff and supporters, this is an exciting opportunity for a leader with hospitality, tourism, nonprofit, or facilities expertise who thrives in a collaborative, mission-driven environment.
This is a full-time, on-site role in Niagara Falls, NY.
Responsibilities:
- Lead and oversee guest experience, facilities, and IT operations, ensuring smooth and efficient daily functions.
- Maintain a high-quality visitor experience by setting and upholding strong customer service standards.
- Partner with department heads on staffing, budgets, and operational strategies aligned with the strategic plan.
- Supervise facilities operations, including maintenance, permits, contractor oversight, safety, and capital projects.
- Ensure compliance with safety, accreditation, and security standards across all operations.
- Collaborate with senior leadership to support long-range planning, new initiatives, and capital project development.
- Represent the organization with community partners, government agencies, and regulatory entities.
- Provide leadership, coaching, and development opportunities to department leaders and frontline managers.
- Support Board of Trustees presentations and strategic planning discussions.
Qualifications:
- Bachelor’s degree in Business, Nonprofit Management, Hospitality/Tourism, Public Administration, or related field (advanced degree preferred).
- 10+ years of progressive leadership experience in operations, hospitality/tourism, or similar cultural organizations.
- Strong knowledge of facilities oversight, guest engagement, and operational safety standards.
- Experience managing multi-department teams, budgets, and capital projects.
- Confident communicator with strong presentation and interpersonal skills.
- Ability to work evenings/weekends as needed and travel occasionally.
- Valid NYS driver’s license required.
Compensation & Benefits:
- $105 000–$1 5,000 per year, depending on experience
- Comprehensive health, dental, and vision insurance
- 401(k) retirement plan with employer match
- Generous PTO and paid holidays
- Professional development opportunities
The advertised pay range represents what we believe at the time of this job posting that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.
Company Details
Accounting - Tax Accountant
Posted 26 days ago
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Job Description
Tax Accountant
StaffBuffalo is excited to partner with one of our established professional services firms in the Buffalo area to hire a Tax Accountant! This full-time opportunity offers a competitive salary range of $65,000 – $5,000/year, depending on experience. The company is known for its wonderful work environment, with a collaborative team culture, Fridays off in the summer, and a supportive atmosphere where employees thrive. This is a hybrid position, with 2 days per week in the office in the Southtowns and the rest remote.
This Tax Accountant will focus exclusively on tax work, preparing and reviewing corporate, partnership, and personal returns, while also advising clients on tax planning strategies. The ideal candidate will bring at least 2+ years of experience and a passion for accuracy, client service, and continuous learning. The Tax Accountant will join a professional yet welcoming team that values balance, growth, and long-term relationships — making this an exceptional opportunity to advance your career in tax.
If you are an analytical and detail-oriented professional with a strong tax background, this is a fantastic opportunity to join a firm that invests in its people and fosters a great work culture!
Responsibilities:
- Prepare and review individual, partnership, and corporate tax returns
- Research and resolve complex tax issues with accuracy and compliance
- Provide tax planning guidance, including IRA and retirement planning strategies
- Build strong client relationships through proactive communication and professional service
- Collaborate with colleagues and contribute to firm-wide growth and training initiatives
Required Qualifications:
- 2+ years of Tax Accounting experience in public accounting or corporate tax
- Bachelor’s Degree in Accounting or related field
- Strong research, organizational, and multi-tasking skills
- Excellent communication and client-facing abilities
- Ability to work effectively in a collaborative team environment
Preferred Qualifications:
- Certified Public Accountant (CPA) license, or interest in pursuing CPA
- MBA or Master’s in Taxation
Benefits:
- Salary range of $65,00 – $9 ,000/year, based on experience
- Comprehensive benefits package
- Fridays off in the summer
- Paid time off and holidays
- Hybrid work schedule (2 days in-office, rest remote)
- Long-term career growth opportunities in a supportive, professional environment
If you are looking for an opportunity to grow with a professional services firm that values expertise, balance, and client relationships, apply today!
The advertised pay range represents what we believe at the time of this job posting, that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.
Company Details
Web designer
Posted 27 days ago
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Job Description
A Web Designer is responsible for designing the aesthetics, layout, and visual elements of websites and web applications. You’ll work to ensure sites are not only beautiful and on‑brand but also user‑friendly, responsive, and accessible across devices. You collaborate with developers, content teams, UX/UI designers, and stakeholders to bring digital experiences to life.
Key Responsibilities:- Create mockups, prototypes, and polished web design layouts using design tools (Figma, Sketch, Adobe XD, Photoshop, etc.).
- Design responsive/reflowable websites that work across desktop, tablet, and mobile.
- Ensure visual consistency in colours, typography, branding, imagery, and overall style.
- Optimize designs for usability and performance (fast load, clean navigation, etc.).
- Work with front‑end developers or have basic knowledge of HTML/CSS/JavaScript to ensure design intent is implemented correctly.
- Test designs in multiple browsers and devices; fix layout issues or design defects.
- Update, maintain, and refine existing website designs.
- Maintain design systems, style guides, UI assets, and libraries.
- Stay current with web design trends, tools, accessibility standards, and best practices.
- Experience: Usually 0‑2 years for junior roles, 3‑5 for mid‑level, 5+ for senior roles.
- Portfolio of web design work (site designs, mockups, responsive designs).
- Proficiency in design tools (Figma, Adobe XD, Photoshop, Illustrator).
- Basic front‑end skills: HTML, CSS; some roles may require JavaScript or templating.
- Understanding of UX / UI best practices, user flows, accessibility (WCAG).
- Attention to detail. Good visual sense (typography, colour, layout).
- Ability to handle multiple projects, meet deadlines.
- Good communication skills; ability to take feedback and iterate.
Company Details
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Product Designer
Posted 27 days ago
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Job Description
The Product Designer is responsible for creating intuitive, engaging, and beautiful user experiences for our digital products. This involves working through the design process from research and wireframes, through high-fidelity mockups and prototypes, to shipped features. The role requires strong collaboration with stakeholders including Product Management, Engineering, Marketing, and Customer Success, making sure the product not only looks great but also meets user needs and business goals.
Key Responsibilities- Conduct user research and usability testing to understand user needs, pain points, and behaviors.
- Define and refine product requirements, often working closely with Product Managers.
- Create wireframes, storyboards, user flow diagrams, mockups, and interactive prototypes.
- Translate concepts into user interfaces that are clean, consistent, and pixel-perfect.
- Design for responsiveness across devices (mobile, tablet, desktop).
- Iterate on designs based on feedback from users, data, and internal stakeholders.
- Maintain and evolve design systems, style guides, and UI component libraries.
- Work closely with engineers to ensure designs are implemented accurately.
- Keep up with design trends, best practices, new tools and techniques to continuously improve quality and efficiency.
- Bachelor’s degree in Design, Human-Computer Interaction (HCI), Industrial Design, or a related field (or equivalent practical experience).
- Typically 2–5 years of product design experience (for mid-level); more for senior roles.
- Strong portfolio demonstrating experience with UX/UI design, visual design, and interaction design.
- Proficiency in design tools like Figma, Sketch, Adobe XD, or similar.
- Good understanding of user-centered design principles, accessibility, usability.
- Strong communication and presentation skills, ability to explain design rationale.
- Comfortable working in cross-functional teams, handling feedback, prioritizing tasks.
Company Details
Graphic Designer
Posted 27 days ago
Job Viewed
Job Description
We are seeking a creative and detail-oriented Graphic Designer to join our growing team. The ideal candidate will be responsible for creating engaging and brand-consistent designs for a variety of media, including digital, print, and social platforms.
Key Responsibilities:- Develop visual content for marketing campaigns, websites, social media, print materials, and other communication channels.
- Collaborate with the marketing and content teams to ensure visual consistency and messaging alignment.
- Translate creative briefs into high-quality designs that support business objectives.
- Maintain and evolve brand guidelines across all assets.
- Prepare final files for print and digital production.
- Manage multiple projects with tight deadlines.
- Stay current with design trends and best practices.
- 2–5 years of professional design experience.
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.).
- Understanding of typography, layout, color theory, and composition.
- Experience with digital marketing assets (social media ads, email design, etc.).
- Strong portfolio showcasing a range of design work.
- Experience leading creative projects or teams.
Company Details
Asset Accountant
Posted 28 days ago
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Job Description
Asset Accountant
Are you an analytical and detail-oriented accounting professional looking to grow your career in a collaborative corporate environment? This full-time Asset Accountant role, paying $60,000–$7,000/year, offers the opportunity to work directly with an experienced accounting team while supporting engineering functions and project spending. This is an exciting in-person opportunity in the Williamsville area for an Asset Accountant with 2+ years of professional accounting experience who is eager to expand their knowledge of fixed assets, balance sheets, and P&L reporting.
This Asset Accountant position is ideal for someone who enjoys structured accounting work with a focus on accuracy, organization, and follow-through. You’ll join a supportive team that values cross-training and collaboration. If you are ready to step into a role where your work directly impacts the company’s accounting operations and capital projects, apply today!
This is an on-site position based in Williamsville, NY.
Responsibilities:
- Support asset accounting for engineering functions and capital project spending
- Track, reconcile, and report on fixed assets, balance sheets, and P&L activity
- Assist with monthly closing processes and account reconciliations
- Ensure compliance with internal controls and accounting standards
- Collaborate with colleagues across the accounting department to resolve discrepancies and maintain accurate records
- Provide detailed analysis of financial data to support project and departmental decision-making
- Stay on top of deadlines and push for answers when needed to ensure financial accuracy
Qualifications:
- Bachelor’s degree in Accounting required
- Minimum GPA of 3.0 or higher in undergraduate coursework
- 2+ years of professional accounting experience (corporate or nonprofit preferred)
- Knowledge of fixed assets, balance sheets, and P&L reporting
- Strong organizational skills with excellent attention to detail
- Comfortable working independently while contributing to a collaborative team
- Proactive approach with the ability to follow through on tasks and deadlines
Compensation & Benefits:
- $60,000– 77,000/year, depending on experience
- Comprehensive benefits package, including health, dental, and vision insurance
- 401(k) with company match
- PTO and paid holidays
- Supportive team environment with opportunities for growth and cross-training
Why You’ll Love Working Here:
Our client is dedicated to their employees and the communities they serve. They foster an inclusive environment where diversity is valued, advancement is encouraged, and employees are supported in building long-term, meaningful careers.
The advertised pay range represents what we believe at the time of this job posting, that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.