Strategy Consultant
Posted 7 days ago
Job Viewed
Job Description
Citizens is seeking a dynamic and intellectually curious Innovation Consultant to join our high-impact team.
This role offers a unique opportunity to work on a team that directly supports Citizens' senior leadership-including the CEO, CFO, and Heads of Business-as a trusted advisor on enterprise-wide strategic initiatives. The Innovation Team serves as a catalyst for change, driving forward-thinking strategies across our portfolio, shaping our innovation roadmap, and fostering a culture of experimentation and continuous improvement across all 18,000 colleagues. We connect the dots between internal business challenges and external innovation partnering closely with venture capital firms and broader ecosystem partners to solve real-world business challenges and help the organization prepare for our next phase of growth.
The successful candidate will play a highly visible role at Citizens reporting to the SVP, Head of Innovation and will work cross-functionally across key business units- including Consumer, Commercial, Technology, HR and others to drive and collaborate on critical elements of Citizens' innovation strategy.
This is a rare opportunity to help shape the future of a top U.S. bank from the inside out.
This role is designed with upward mobility in mind and follows a traditional Sr. Consultant, Manager, Director career track.
Primary responsibilities:
+ Analyze market, customer, and competitive trends: Identify emerging technologies and disruptive forces shaping the future of banking. Leverage insights to recommend strategic solutions that address customer needs and unlock new growth opportunities.
+ Conduct strategic analyses across Citizens' portfolio of businesses: Assess market dynamics, competitive positioning, product/channel opportunities, and value propositions. Collaborate with business leaders to develop and execute strategic initiatives.
+ Scout and monitor emerging technologies, societal shifts and associated use cases: Support external engagement with accelerators, fintechs, venture capital firms, and other ecosystem partners to identify relevant use cases for our business.
+ Manage and support strategic business initiatives: Lead cross-functional efforts on emerging strategic topics-often rooted in disruptive technologies or meta-trends-that are not owned by any single business unit, but benefit from a centralized team orchestrating strategy and execution across the enterprise.
+ Contribute to the development and execution of Citizens' innovation strategy: Provide thought leadership on disruptive trends, organize and communicate strategic priorities, and drive day-to-day execution of the broader innovation portfolio-both in-house and through external partnerships.
+ Develop and deliver high-impact presentations for senior leadership: Synthesize complex analyses into clear, actionable recommendations and strategic narratives for senior management and the Board of Directors.
+ Advance Citizens Innovation culture and community building: Support the day-to-day execution of the innovation agenda at Citizens. This includes but is not limited to supporting our enterprise-wide innovation forums, innovation challenges, town halls, contributing to thought leadership on disruptive trends that are shaping the financial services industry, that culminate with our annual innovation report and other bespoke initiatives to help our colleagues think "outside in".
+ Support the broader Enterprise Strategy ecosystem: Embrace a "one-team" mindset and provide critical support to Enterprise Strategy and Corporate Development on an as needed basis, offering an opportunity to understand the full breadth of Citizens Consumer, Commercial and Private Bank businesses as well as support functions (finance, risk, HR, technology, marketing, analytics).
Qualifications:
+ Required Skills / Experiences:
+ 2-5 years of relevant work experience in management consulting, and / or strategy consulting, fintech, product development, or innovation incubator roles
+ Strong Microsoft PowerPoint and Excel skills are required
+ Familiarity and experience utilizing innovation processes, tool sets, and practices to help businesses invent and / re-think how to approach customer and colleague opportunities
+ Ability to multi-task, and support multiple streams of work in a fast-paced environment
+ Ability to think critically and communicate clearly (both oral and written), with executive presence
+ Exceptional problem solving and analytical capabilities
+ Passionate, highly motivated, self-driven, and a strong orientation to making change coupled with intellectual curiosity
+ Ability to influence and collaborate with executives and stakeholders across the organization
+ Education:
+ Bachelor's Degree Required
Hours & Work Schedule
+ Hours per Week: 40
+ Work Schedule: Full-Time
Pay Transparency
The salary range for this position is $115,000- $120,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit .
#LI-Citizens2
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
11/07/2025
Business Analyst
Posted 6 days ago
Job Viewed
Job Description
Insight Global is seeking two Business Analytics Consultants to serve as a key project resource for a 2-3 month engagement, providing analytical insights and modeling to support the company's pivot in business model. This role will focus on evaluating key performance indicators, conducting pricing analyses across product lines,
and delivering actionable insights to inform the company's repositioning plan. Rather than a recurring reporting function, this role will operate more as an internal consultant, partnering closely with senior leadership and cross-functional teams to provide project-based analytics and recommendations. The ideal candidate has strong business acumen, proven experience in pricing and KPI analysis, and the ability to synthesize complex data into clear insights that drive strategic decisions.
Key Responsibilities:
-Conduct KPI analysis to assess business performance across product lines and identify trends that impact growth and profitability.
-Build and refine pricing models for different products, testing scenarios and assessing financial and strategic impacts.
-Partner with cross-functional stakeholders to understand business drivers, gather inputs, and
validate analytical assumptions.
-Prepare data-driven recommendations and presentations for senior leadership, highlighting
actionable insights that inform the repositioning plan.
-Provide ad hoc business analytics support for strategic projects, including market sizing, customer segmentation, and performance benchmarking.
-Develop financial and business models to evaluate scenarios, risks, and opportunities associated with the pivot strategy.
-Contribute to decision-making by translating complex data into clear narratives that support executive-level discussions.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
-8+ years of experience in business analytics, strategic finance, or consulting roles
-Bachelor's degree in Business, Finance, Economics, Data Analytics, or related field
-Strong background in KPI development, performance measurement, and pricing analysis
-Proven ability to work with large, complex datasets
-Demonstrated ability to build and manage robust business/financial models
-Excellent analytical skills with the ability to interpret complex data and provide actionable insights
-Strong communication and presentation skills to engage with senior management
-Proficiency with Excel and data visualization tools (e.g., Tableau, Power BI)
-Ability to operate effectively in a fast-paced, project-based environment with limited timelines -Experience with ERP or FP&A tools (SAP, Oracle)
Business Analyst
Posted 10 days ago
Job Viewed
Job Description
We are seeking a highly organized and bilingual Business Analyst to oversee multifaceted initiatives, focusing on performance management, cost control, and operational efficiency. This role suits a detail-oriented professional with experience in business process outsourcing (BPO), customer service, or contact center operations. The successful candidate will be responsible for data integration, generating detailed reports, managing stakeholder relationships, and supporting various project functions, including invoice process monitoring and compliance tracking. This role will support in other capacities for commercial contracts and associated supports.
You will collaborate across departments to ensure seamless task execution, proactively manage risk, and uphold project standards. Strong communication skills in English and Korean are essential, as is the ability to travel for business needs if needed. The ideal candidate is analytical, adaptable, and thrives in dynamic, fast-paced environments, firmly committed to continuous improvement and excellence.
Job Responsibilities:
· Delegating tasks on the project to employees best positioned to complete them
· Generates ad hoc reports and regular datasets/report information for end-users and any ad hoc reports using system tools, database/data warehouse queries, and scripts
· The analyst integrates data from multiple sources to produce requested data/reports
· Programs and maintains report forms and formats, information dashboards, data generators, canned reports, and other end-user information portals or resources
· May create specifications for reports based on business requests
· Understands concepts/standards, regulations, strategies, and operating standards
· Makes decisions regarding own work approach/priorities, and follows direction
· Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation
· Identifying and managing potential risks and liabilities of multiple projects
· Performing quality control on the project throughout development to maintain the standards expected
· Responsible for managing relationships, including developing new relationships, managing day-to-day interactions, and handling or directing escalations
· Ensure that the relationships are well-developed and maintained to ensure a superior customer experience, timeliness, and a high level of efficiency
· Responsible for managing performance and compliance; must be able to offer solutions to improve performance
· Responsible for escalating issues to the appropriate department or department head
· Perform status tracking, efficiency analysis, resource allocation, data analysis, change log management, and overall process management support
· Execution of operating invoice process monitoring, managing various cost reports & Ad hoc requests regarding cost status, checking the efficiency of the Special group of Contact Center, and implementing POC for VERS, BQMS, NDA, and legal contract
· Create cost simulations for different projects for business needs
· Commercial contracts planning and coordination
· Perform other related duties as assigned
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
· Bilingual in English and Korean
· Bachelor's degree required, preferably in Business, Finance, or a related field
· Proven experience in program or project management, with a strong focus on cost control and invoice processing
· Background in business process outsourcing (BPO), customer service, or contact center operations is highly desirable · Exceptional verbal and written communication skills, with the ability to foster strong working relationships across teams
· Strong attention to detail and follow-through, with the ability to manage and prioritize multiple projects effectively
· Highly organized, results-driven, and focused on execution, problem-solving, and continuous process improvement
· Thrives in fast-paced environments and adapts well to shifting priorities
· Demonstrates a strong sense of urgency and effective time management
· Self-motivated, disciplined, and possesses a sharp analytical mindset
· Willingness and ability to travel as required
· Maintains strict confidentiality and handles sensitive information with discretion
· Flexible and resilient, capable of working under pressure in dynamic and complex settings
· Proficient in Microsoft Office Suite, especially Word, Excel, and PowerPoint
Business Analyst, PMO
Posted 2 days ago
Job Viewed
Job Description
**Job Summary**
Molina Healthcare is seeking a seasoned Business Analyst to support cross-functional initiatives across all lines of business. This role will collaborate with teams in various departments (Claims, Enrollment, Provider Network, IT, Compliance, etc.) to analyze business needs, document requirements, and drive operational improvements. The ideal candidate will bring strong analytical skills, healthcare experience, and a deep understanding of Centers for Medicare and Medicaid Services (CMS) programs and regulations.
**KNOWLEDGE/SKILLS/ABILITIES**
+ Articulate requirements into concise and clear directions for project members (Business Owners, Developers, Testers, etc.) to understand and execute
+ Facilitate collaboration across departments to ensure alignment and compliance
+ Ingenuity to gather requirements for system enhancements and operational changes from simple to complex projects
+ Ability to analyze intricate business processes and data to identify gaps
+ Utilize researched data and IT/Healthcare knowledge to recommend viable and sustainable solutions
+ Monitor performance and contribute to continuous improvement efforts
+ Strong communication and stakeholder engagement skills extending to executive levels
**JOB QUALIFICATIONS**
**Required Education**
+ Bachelor's degree in Business, Healthcare Administration, or related field or equivalent work experience
**Required Experience**
+ 2-5 years of experience in business analysis, preferably in a managed care or CMS environment
+ Familiarity with Agile methodologies and tools like Jira or SharePoint
**Preferred License, Certification, Association**
+ Six Sigma, CBAP, or similar certification preferred
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $77,969 - $128,519 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Technical Business Analyst
Posted today
Job Viewed
Job Description
Position Summary:
We are seeking a Technical Business Analyst / Applications Analyst to support, enhance, and lead the implementation of enterprise systems, with a focus on systems integration, APIs, and reporting. While experience with Ellucian Colleague is a plus, we welcome candidates with expertise in other ERP systems or enterprise platforms used in higher education. The ideal candidate will have a strong background in business analysis, system configuration, and cross-platform integrations, particularly with cloud-based technologies.
Key Responsibilities:
+ Lead and manage projects related to the implementation, enhancement, and integration of ERP or enterprise systems (e.g., finance, housing, HR, admissions).
+ Collaborate with stakeholders to gather, document, and analyze business and technical requirements.
+ Translate business needs into system functionality through configuration, workflow design, and limited coding/customization.
+ Work with APIs and integration tools to ensure seamless data exchange across systems.
+ Design and support reports and dashboards to meet operational and strategic decision-making needs.
+ Create and maintain documentation for system configurations, workflows, data mappings, and integrations.
+ Deliver user training and provide ongoing support for system users and departments.
+ Stay informed of best practices and trends in ERP systems, data integration, and higher education technology.
Requirements
Qualifications:
+ Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related field.
+ Experience implementing or supporting ERP or enterprise systems (e.g., Ellucian Colleague, Workday, Banner, Oracle, SAP, PeopleSoft, etc.).
+ Knowledge of APIs, web services, and data integration best practices.
+ Experience with reporting and visualization tools (e.g., Cognos, Power BI, Tableau).
+ Strong analytical, documentation, and problem-solving skills.
+ Excellent interpersonal and communication skills.
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Business Analyst, Privacy
Posted 1 day ago
Job Viewed
Job Description
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
We are seeking a Privacy Business Analyst to join the Privacy Product team within Versant. This role supports the delivery and management of privacy-related technology solutions, primarily focusing on the OneTrust SaaS platform. The analyst will collaborate with cross-functional teams to ensure regulatory compliance, manage user access, and drive continuous improvement in privacy operations.
Key Responsibilities:
+ Facilitate change management by translating business needs into functional specifications
+ Collaborate with business units to design and test system updates
+ Handle user access requests and conduct quarterly access reviews
+ Ensure timely communication and escalation of issues across stakeholders
+ Monitor system workflows daily for errors and bugs; triage and resolve issues using established processes
+ Manage and track support tickets with vendors and internal teams
+ Support the System Administrator in day-to-day application management
+ Generate weekly and monthly reports on system performance and usage
+ Perform other duties as assigned
Qualifications:
+ Bachelor's degree in computer science, Information Systems, or related field, or equivalent experience
+ 3+ years of IT experience in business analysis
+ Proven ability to identify gaps, risks, and recommend solutions
+ Strong analytical and problem-solving skills
+ Experience with Jira, Confluence, and Microsoft Office
+ Excellent communication skills across technical and business audiences
+ Willingness to work flexible hours, including weekends when needed
+ Experience in data analysis and reporting
Preferred Skills:
+ Familiarity with Privacy Technology and SaaS platforms
+ Experience with business intelligence tools
+ Knowledge of Python and REST APIs
+ Passion for learning and staying current with industry trends
Additional Requirements:
+ Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-Versant worksite, most commonly an employee's residence.
This position is eligible for company sponsored benefits, including medical, dental and vision
insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $90,000 - $120,000.
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to
Although you'll be hired as an NBCU employee, your employment and the responsibilities associated with this job likely will transition to Versant in the future. By joining at this pivotal time, you'll be a part of this exciting company as it takes shape.
Senior Business Analyst
Posted 8 days ago
Job Viewed
Job Description
Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employees, customer and environmental safety.
What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.
**Essential Job Summary:**
The Sr. Business Analyst will report into the VP of Business Process Optimization and will have responsibility for building the business analysis practice at IWS and playing a hands-on Business Analyst role on critical transformation projects. The Sr. Business Analyst will define the approach, process, tools and templates for business analysis at IWS (including process mapping, requirements elicitation and documentation, design sessions, other); will lead business requirements development on key projects and will coach and guide a small team of business analysts in the adoption and use of all practices.
**Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.**
**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.** **Other duties may be assigned.**
+ Lead the development and implementation of the business analysis practice at IWS - including business analysis processes, tools, templates, methods.
+ Lead / facilitate work sessions with business stakeholders to define and document current and future state process maps.
+ Lead / facilitate work sessions to elicit, elaborate on and document business and data requirements for new processes, tools and technology platforms.
+ Document journey maps, personas, business requirements for projects and enhancements.
+ Define and document work breakdown structure for business analysis and testing activities on projects.
+ Participate in the evaluation and selection of third party vendors and technologies to support business functions.
+ Contribute to testing efforts associated with new processes, tools and technologies to ensure business requirements are met.
+ Analyze and synthesize data, research and other information into presentations.
+ Identify and document areas for continuous improvement and develop solutions involving process change, responsibility change, system change, data corrections activities etc.
+ Collaborate with functional leads to implement changes, track results and be able to report out progress
+ Facilitate communication and ensure alignment on goals across teams.
+ Transform into Subject Matter expert for assigned functions / processes/new applications.
+ Evaluates current training methods and materials for assigned group and recommends improvements. Reviews and creates training as needed.
+ Performs profiling and analysis of data from source systems and helps map into destination systems.
+ Supports quality assurance and control efforts using data analysis as part of pre- and post-implementation reviews for projects.
+ Performs other job related duties as assigned.
**Requirements and Qualifications:**
+ Education: Bachelor's Degree (accredited) required, with a preference in business.
+ Experience: 5+ years of work experience with 2+ years of experience as a Business Analyst on technology and process improvement projects; 1+ years of coaching and guiding business analysts; 1+ years facilitating business requirements work sessions.
+ Good knowledge of Business Analysis methods and practices; with direct experience developing and utilizing Business Analysis templates, and tools.
+ Good knowledge of and experience with SDLC, Agile, Waterfall methods/frameworks.
+ Excellent verbal and written communication skills
+ Ability to handle change, multitask and keep up with a fast pace and consistently growing environment.
+ Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
+ Must have requirement gathering and documentation experience
+ Experience creating process flow diagrams during business discussions with proficiency in solutions like Visio a must
+ Experience in Finance, Sales and/or Customer Service domains preferred.
+ Proficiency in Excel, PowerPoint, Word required.
**Additional Information**
+ Education: Bachelor's Degree (accredited) required, with a preference in business.
+ Experience: 5+ years of work experience with 2+ years of experience as a Business Analyst on technology and process improvement projects; 1+ years of coaching and guiding business analysts; 1+ years facilitating business requirements work sessions.
+ Good knowledge of Business Analysis methods and practices; with direct experience developing and utilizing Business Analysis templates, and tools.
+ Good knowledge of and experience with SDLC, Agile, Waterfall methods/frameworks.
+ Excellent verbal and written communication skills
+ Ability to handle change, multitask and keep up with a fast pace and consistently growing environment.
+ Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
+ Must have requirement gathering and documentation experience
+ Experience creating process flow diagrams during business discussions with proficiency in solutions like Visio a must
+ Experience in Finance, Sales and/or Customer Service domains preferred.
+ Proficiency in Excel, PowerPoint, Word required.
**Salary Range Minimum**
USD $110,000.00/Yr.
**Salary Range Maximum**
USD $145,000.00/Yr.
**ID** _ _
**Job Locations** _US-NJ-Teaneck_
**Category** _Information Technology_
**Position Type** _Full-Time Non-Union_
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Senior Business Analyst
Posted 23 days ago
Job Viewed
Job Description
**Our Company**
Conduent Credit Balance Solutions (CBS) is an insurance overpayment and credit balance audit with providers. We also focus on credit balance audits, ESRD audits, and hospital audits. Our 30+ years of experience and a nationwide team of recovery specialists collaborate with provider billing offices and help health plans validate credit balances and optimize recovery efforts.
**Position Overview**
The Senior Business Analyst will work as a translator between the Business units and the Technology team; lead the BA team to conduct requirements gathering meetings, JAD sessions, and root cause analysis, documents requirements, use stories; coordinate test activities, and release management. Assist in cross team collaboration and project management as needed.
**Responsibilities**
+ Review, analyze, and evaluate business systems and user needs
+ Interact with business and operations stakeholders to determine requirements for new projects and enhancements
+ Participate in all phases of the SDLC to ensure implementation of system requirements
+ Provide recommendations to internal business groups on process improvement projects by analyzing business process flows and identifying changes
+ Define current/future state process flows
+ Handle change management. Conduct root cause analysis and risk/issue identification
+ Deliver the following artifacts as needed: Business requirements document, functional requirements, use cases, wire frames, report mockups, dashboards and process workflow design
+ Experience in data analysis using SQL, MS Access or related technologies
+ Develop and maintain a thorough understanding of business needs from both technical and business perspectives
+ Assist testing team to ensure requirements are easily understood and to identify comprehensive testing scenarios
+ Effectively prioritize and execute tasks in a high-pressure environment
+ Lead BA team and experience in team management, work delegation, mentoring and tracking
**Qualifications / Experience**
+ Bachelor's degree in Management Information Systems / Computer Science / Computer Engineering or equivalent experience
+ Minimum of 8 years' experience in SDLC, gathering and documenting requirements for various complex business systems
+ Experience in conducting business requirement sessions, JAD sessions and various elicitation techniques.
+ Ability to grasp technical concepts and translate business requirements into Functional Specifications
+ Expert knowledge of TFS and tracking US and sprints management
+ Good knowledge of MS SharePoint at User and Admin level
+ Ability to work with a sense of urgency and attention to detail
+ Excellent oral and written communication skills.
**Preferred**
+ Past technical experience and/or development experience in any technologies and role
+ Knowledge of health insurance industry - Claims processing, ICD 9/10, Medicare, or Medicaid
+ Experience in BPMN and UML Modeling
+ CBAP Certification
_Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $80,000 - $108,000._
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
Business Analyst - Loans
Posted 16 days ago
Job Viewed
Job Description
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Business Analyst - Loans
**About your role:**
As a Technical Business Analyst supporting our Signature Bank Platform, you will play a critical role in loan-related initiatives by performing detailed requirements analysis, work hand in hand with developers helping them with loan processes and conducting user acceptance testing to ensure our solutions meet client and regulatory needs. This role demands a strong understanding of all aspects of loans-including origination, underwriting, servicing, and compliance. You will collaborate with cross-functional teams and stakeholders, providing leadership and guidance while serving as a subject matter expert in loan operations.
**What will you do:**
+ Collaborate with Financial Institution clients to define and document software requirements and customization requests specific to loan workflows within the Signature application
+ Analyze and troubleshoot loan-related issues in Signature, coordinating with development, QA, and product teams to implement effective solutions
+ Develop detailed business requirements and programming specifications to support loan enhancements and customizations across origination, servicing, and reporting modules
+ Serve as a Subject Matter Expert (SME) on Signature Core and loan functionality during development phases, mentoring team members and ensuring alignment with client needs
+ Validate loan-related functionality in Signature through testing and support clients with installation, configuration, and deployment
+ Contribute to continuous improvement by enhancing documentation and streamlining processes related to loan implementations and Signature platform usage
**What you will need to have:**
+ 6+ years of experience in Business Analysis
+ 4+ years of experience in gathering requirements, documenting processes, and working with development teams to create functional specifications
+ Deep knowledge in loan servicing/processing systems and support
+ Bachelor's Degree and/or equivalent military experience
**What would be great to have:**
+ 4+ years of experience with both Waterfall and Agile methodologies
+ 4+ years of experience leading, facilitating, and documenting functional processes and dialogue flows
**How you'll work:**
+ Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech; this role is on-site Monday through Friday
**Sponsorship:**
+ You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role
**Salary Range**
$78,000.00 - $138,000.00
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Senior Business Analyst
Posted 3 days ago
Job Viewed
Job Description
Tiffany & Co. is currently seeking a Sr. Business Analyst - Corporate / Human Resource Applications - to support the IT Product Manager in Whippany, NJ. This role requires hands-on Oracle HCM Cloud implementation, support and data modeling skills. The Sr. Business Analyst is responsible for gathering, documenting, and refining functional requirements as well as assisting in the design of technical solutions; supporting development efforts, all while delivering enhanced business processes / applications. The Sr. Business Analyst is responsible for developing a deep knowledge of supported business areas, IT applications, and enterprise integrations. This role will conduct functional requirement and solutioning sessions, document current and future-state systems flows, and create detailed functional and technical documentation and user stories to support the development team. The Sr. Business Analyst will also closely partner with business SMEs, architects and development teams to support the documenting of technical specifications and QA testing. With deep knowledge of the applications and integrations, the Sr. Business Analyst will be able to develop viable technical solutions to complex business requests and ensure that the business and technical teams are both aligned on the solutions.
+ Hands-on with Oracle HCM implementation, data modeling, and HR product architecture design
+ Assist with Oracle HCM quarterly feature releases and business test coordination / Partner with business to select and implement quarterly Oracle HCM features
+ Create prototypes, documentation (functional & technical), and perform testing & production migration
+ Design and maintain inbound/outbound interface documentation for third-party vendors like: like UHC, Metlife, Empower, Equifax
+ Maintain existing Success Factors integration documentation, and coordinate with technical teams regarding updates and changes.
+ Emphasis on data exchange standards, data privacy, and real-time or scheduled sync
+ Develop more complex OTBI reports for business teams
+ Support decision-making and HR analytics initiatives
+ Act as a liaison between: HR Business Teams / Internal IT & Development Teams / External Vendors
+ Document and redefine current vs. future state processes
+ Ensured that new functionality aligns with evolving business needs
+ Design future-state solutions with an emphasis on strategic business alignment
**Key Accountabilities**
+ Partnering closely with the product and technical teams, develop detailed user stories, functional requirements and technical specification documentation and ensuring there is alignment between all teams on the solution.
+ Coordinate major incident and problem management, ensuring all steps during a production issue are being executed and addressed. Evaluate documented resolutions and analyze trends for ways to prevent repeated future problems.
+ Manage scope and user expectations by ensuring requirements can be met within existing project budgets and timeframes. Assisting Project Manager and/or Scrum Master in the development of detailed project plans and work assignments. Monitor progress to ensure project deliverables are met. Track progress to plan. Communicate status to project team members and management
+ Assist in the ongoing review and maintenance of technical support documentation to reflect newly discovered issues or improvements in the relevant systems.
+ Continually improve personal knowledge and skills relevant to current enterprise application architecture and integrations.
+ Setup configuration and make updates to relevant systems and applications
**Required Qualifications**
+ Bachelor's degree or substantiated equivalent business experience
+ 5-8 years of Oracle Cloud HCM / Kronos Workforce Dimensions or similar experience implementing and supporting core HR applications such as: HR, Benefits, Payroll, Time & Attendance - along with experience with other HR modules as well, e.g. Recruiting, Talent Management, Training, etc.
+ Hands on experience in requirements gathering, design, development, and testing of HR Cloud applications.
+ Expertise in business process analysis and redesign, strong business analysis skills, process mapping, business process redesign and implementation
+ Excellent business process knowledge across the following: Standard HR Processes, Payroll rules and requirements and overall understanding of HR Compliance.
+ Excellent analytical and problem-solving skills - proven ability to analyze complex data and develop recommendations and solutions
+ Excellent planning, organizing and project management skills.
+ Ability to work independently and recommend industry-best practices based on business requirements
+ Experience working in a global and offshore operating model
+ Experience with developing and executing test plans, including unit testing, leveraging test driven development methodologies (desirable)
+ Solid problem-solving skills, good eye for speed vs value tradeoffs and crisp execution a must
+ Ability to communicate effectively with business users, stakeholders, product managers and development team a must.
+ Samples of design documents as well as operational documentation may be requested.
+ Demonstrated experience documenting use cases and functional requirements
+ Basic SQL query skills and strong familiarity navigating database structures and integration design documentation
+ Strong interpersonal, written, verbal and presentation skills
+ Demonstrated ability to effectively lead cross functional departments in requirements sessions
+ Demonstrated ability to partner and liaison between business users and a technical development team
+ Sensitivity to the multi-cultural characteristics of a global IT organization
**Preferred Qualifications**
+ Experience business analysis and business process modeling
+ 3+ years of Agile and SDLC experience
+ Experience in multiple technology platforms (Oracle HCM Cloud, Kronos Workforce Dimensions, Success Factors, Facility Management, etc.)
+ Experience with global & luxury brands
+ Previous experience working on large transformational initiatives / re-platforms
The hiring range for this position ranges from $111,000- $151,000. The salary offered will be dependent upon candidates' relevant skills and experience.
**Job Identification** : 61707
**Job Category:** : Tech
**Assignment Category** : Regular Full-time
**Remote Positions** : No
**Professional Experience** : Minimum 5 Years
Equal Opportunity Employer