Showing 1250 Account Management Positions jobs in Dallas

Consumer and Credit Risk - Business Lending Account Management and Collection Strategy - Vice Pr...

75026 Plano JPMorgan Chase

Posted 8 days ago

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Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo, and striving to be best-in-class.
As a Strategic Analytics Vice President on the Business Banking team, you will be responsible for working with the business banking risk team to generate thoughtful analytics and recommendations concerning account management and collection strategy development, implementation, operational controls, and performance monitoring.
**Job Responsibilities**
+ Conduct thoughtful analysis of borrowers, their demographics, and risk/profit performance with the firm's products.
+ Generate strategic recommendations for strategy development based on quantitative analytics and business intuition. Strategies are optimized to maximize profitability while minimizing risk.
+ Develop and maintain periodic reporting and analytics on key metrics to provide management with emerging trends including (but not limited to) volumes, modification/settlement rates and recovery rates of delinquent accounts.
+ Acquire an understanding of the operational processes (i.e. manual underwriting, portfolio management, collections, etc.) which will aid in understanding past due account collection performance drivers.
+ Conduct pre-implementation and post-implementation testing & analysis to ensure strategic changes produce expected impacts.
+ Contribute to the team's 'audit-ready' state by keeping organized documentation, following established control processes, and developing draft responses to internal audit and regulatory questions.
**Required Qualifications, Capabilities and Skills**
+ Bachelor's degree with 8+ years of professional experience related to risk management or other quantitative field of work
+ Master's degree with 5+ years of professional experience related to risk management or other quantitative field of work
+ Background in statistics, econometric, or other quantitative field
+ Advanced understanding of SAS, SAS Enterprise Miner, or other decision tree software
+ Ability to query large amounts of data and transform the raw data into actionable management information
+ Familiarity with risk analytic techniques and strong problem solving skills
+ Strong written and verbal communication skills
**Preferred Qualifications, Capabilities and Skills**
+ Master's degree
+ Intellectually curious and driven to identify meaningful insights using a data guided approach
+ Strong knowledge of US lending and debt collection regulations and practices
+ Experience delivering recommendations to management
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
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Customer Experience & Service Transformation Management Advisory Consultant

75062 Irving Accenture

Posted today

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We are:
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: are:An expert in customer support and contact centers, with an understanding of the software / technology that enables day-to-day operations. You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. You've led a customer support transformation previously are currently experimenting with how GenAI can impact your business and understand large scale technology delivery. Additionally, you are familiar with the selling processes, and you've pitched proposals with business cases and solutions to help solve problems. Working in an agile, fast-paced environment energizes you, and you're at your best when contributing to a team. You're always ready to dive deep into creative and analytical thinking to solve problems and transform challenges into opportunities. Leadership and verbal skills Yours are top-drawer, and you know how to work well with everyone from junior colleagues to executive stakeholders.
The work:
+ Evaluate clients' current customer service offerings, identify gaps, shape vision, provide recommendations and propose strategic solutions that address their unique needs and business goals
+ Define business cases, business and implementation roadmaps, and execute solutions
+ Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences
+ Collaborate with visual designers and analytic teams to generate insights and deliver customer centric, insight driven solutions
+ Advise clients on ways to measure and improve their customer-centric metrics
+ Lead change-management initiatives that drive adoption, ease implementation, and position clients' customer-service solutions for ongoing success
+ Establish relationships with client stakeholders and build long-term partnerships for Accenture
+ Identify opportunities and drive business development efforts to build the Accenture Consulting practice
+ Manage and coach junior team members, and continue to grow your own expertise
+ Contribute to perspectives and thought leadership to help Accenture maintain its thought-leadership position
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Here's what you'll need:
+ A minimum five years of management consulting experience with heavy focus working in customer service, customer support, contact center environment or digital customer field including:
+ Solutioning and selling new ideas and proposals
+ Incorporating experience design and analytics into customer service, and support processes
+ 3+ years of experience working with: Cloud (SaaS) solutions and determining how they fit into a client's larger application ecosystem
+ 3+ years of experience working with Customer service platform technologies (such as Salesforce, Dynamics, Amazon Connect, Genesys, NICE etc.)
+ 1+ years of experience working with Artificial intelligence and front-end digital platforms
+ 3+ years of deep functional knowledge in two or more of the following areas: customer service transformation, customer service experience design and customer service process implementation, contact forecasting and work force management, quality management, center staffing and training, technology support, IVR design and implementation, digital customer service technology platforms/Call routing, reporting metrics/KPIs, and supplier/contract management
Bonus points if:
+ Experience in evaluating benchmark data (e. g. customer, process, financial benchmarks); web/chat/ email contacts, social media, contact center technology sales or project management experience with center start-ups, consolidation or outsourcing
+ Experience in conducting analysis against benchmarks, producing recommendations, and performing implementations as a result of analysis and recommendations
+ Have hands on experience with artificial intelligence, GenAI and conversational design
+ Experience in one of more of the industry verticals: Hi-Tech, Communications & Media, Health/Healthcare, Financial Services, Life Science/MedTech
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 06/18/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture ( Location Annual Salary Range
California $70,350 to $205,800
Cleveland $59,100 to $164,600
Colorado $63,800 to $177,800
District of Columbia $68,000 to $189,300
Illinois $59,100 to $177,800
Maine $54,400 to $151,400
Maryland $63,800 to $177,800
Massachusetts $63,800 to $189,300
Minnesota $63,800 to $177,800
New York $66,300 to $205,800
New Jersey $68,000 to $205,800
Virginia $59,100 to $189,300
Washington $80,200 to $189,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement ( is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
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Customer Engineer, Data Management, Retail, Google Cloud

75001 Addison Google

Posted 2 days ago

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Customer Engineer, Data Management, Retail, Google Cloud
_corporate_fare_ Google _place_ Austin, TX, USA; Atlanta, GA, USA; +7 more; +6 more
**Advanced**
Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.
_info_outline_
XIn accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:
+ Health, dental, vision, life, disability insurance
+ Retirement Benefits: 401(k) with company match
+ Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
+ Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
+ Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
+ Baby Bonding Leave: 18 weeks
+ Holidays: 13 paid days per year
Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Austin, TX, USA; Atlanta, GA, USA; Chicago, IL, USA; Seattle, WA, USA; Addison, TX, USA; San Francisco, CA, USA; Sunnyvale, CA, USA; Cambridge, MA, USA** .
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 10 years of experience with database administration or cloud native architecture in a customer-facing or support role.
+ Experience engaging with, or presenting to, technical stakeholders or executive leaders; experience leading demonstrations of database products.
+ Experience with Oracle or DB2 database technologies, PL/SQL development, administration and management tools, or database performance tuning techniques.
+ Experience with Oracle or DB2 to PostgreSQL data migrations, including Schema/Code conversion tools, zero downtime migration strategies or technologies, or regression testing strategies and automation tools.
**Preferred qualifications:**
+ Master's degree in Computer Science or other technical field.
+ Experience learning and working with new emerging technologies, methodologies, and solutions in the cloud/IT technology space.
+ Experience in technical sales or consulting in systems integration, data transfer and management, and enterprise database performance.
+ Experience optimizing database performance with transactional or analytic workloads, and experience with disaster recovery and data backup strategies.
+ Knowledge of DevOps principles and database automation tools.
+ Understanding of cloud-based database architectures and deployments (e.g., GCP) and knowledge of distributed or big data technologies.
**About the job**
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Database Management Customer Engineer for Google Cloud, you will help our customers migrate from their legacy database portfolios to Google Cloud's offerings. You will anticipate and address key technical challenges for our customers in close partnership with sales teams. Additionally, you will collaborate with Product and Engineering teams to stay ahead of industry trends and proactively devise enhancements to Google Cloud products.
You will have excellent organizational, communication, and presentation skills, engaging with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud. You will blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio.Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $ - $ (USD) + 42.86% bonus target + equity + benefits
Learn more aboutbenefits at Google ( .
**Responsibilities**
+ Work with the team to identify and qualify business opportunities for database migrations. Understand key customer business and technical issues, and develop strategies and solutions to support their migrations.
+ Inspire customers and peers to solve difficult problems with ambitious and novel solutions, including product and solution briefings, proof-of-concept work, and coordinating technical resources.
+ Design the goal architecture and the migration strategy to minimize the migration effort, risk, and downtime.
+ Work with customers to demonstrate and prototype migrations into the Google Cloud database offerings in customer and partner environments.
+ Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to complete solutions using best practices on Google Cloud.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
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Director of Inventory Finance Client Management - National Dealers Accounts

75062 Irving Wells Fargo

Posted 8 days ago

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**About this role:**
Wells Fargo is seeking a Director of Inventory Finance Client Management (Senior Lead Credit Product Portfolio Specialist) within our Inventory Finance business to support and grow relationships with our largest and most sophisticated dealer groups. This role serves as a strategic advisor and primary relationship leader for high‑value clients-typically large, multi‑location dealers with complex operating models and annual revenues from $100MM to exceeding $5 billion-while leveraging deep direct‑lending experience, strong financial and credit acumen, and advanced relationship‑building skills to structure and deliver inventory financing solutions that support clients' growth, liquidity needs, and business strategies. Operating with a high level of autonomy, this leader partners closely with CIB and Commercial Banking market teams, Underwriting, Operations, and Risk teams to drive new opportunities, manage portfolio performance, and ensure the highest level of service to our dealers.
**In this role, you will:**
+ Act as an advisor to senior leadership to develop or influence long-term goals for highly complex business and technical needs across Commercial Banking or Corporate & Investment Banking
+ May be assigned a contractual territory and responsible for managing partner relationships to ensure deal opportunities are directed to the business, in alignment with agreement terms
+ Build and maintain effective relationships with existing clients within their products or functional area, including sharing relevant information with coverage team partners. Knowledge of syndications both lead & participant.
+ Independently review and analyze client portfolios, including highly complex scenarios, for key issues related to cash flow, liquidity, leverage, working capital, debt coverage, collateral or enterprise value analysis, and repayment sources, including for use in periodic reviews as well as interim underwriting memoranda
+ Partner with coverage teams within the context of individual deals and client relationships, to anticipate and understand clients' businesses, strategic objectives, operational priorities, and financial positions to identify opportunities for modifications, renewals, and refinancings
+ Lead modifications, renewals, and refinancings of varying complexity levels, including assessing a client's financial position and risk level and acting as an advisor to leadership for highly complex situations for both prospective and existing clients
+ Lead the strategy and resolution of highly complex and unique challenges by synthesizing industry and economic trends, including complicated legal and regulatory issues, in addition to regular portfolio reviews to manage risk and lead problem loan resolutions, where applicable
+ Prepare for periodic exams by internal and external auditors
+ Strategically engage with all levels across the enterprise and serve as an expert advisor to leadership to resolve client issues and achieve business objectives while leveraging a sound understanding of relevant policies, procedures, and compliance requirements
+ Partner with product management functional partners and other senior leaders to provide vision, direction, and expertise to leadership on evolving market needs to enable the innovation, design, and delivery of credit solutions more effectively, including large-scale, cross-functional, or companywide strategies
**Required Qualifications:**
+ 7+ years of secured or specialized lending relationship management or portfolio management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Experience in commercial lending, asset‑based lending, or secured credit supporting large corporate or enterprise‑level clients
+ Demonstrated success managing complex client relationships with organizations exceeding $1B+ in annual revenue, ideally in capital‑intensive industries (e.g., manufacturing, transportation, distribution)
+ Strong financial analysis capabilities, including evaluating cash flow, collateral, leverage, and liquidity structures for large commercial borrowers
+ Proven ability to originate, structure, and negotiate complex credit facilities involving multiple entities, collateral classes, or cross‑functional stakeholders
+ Experience partnering with credit, risk, underwriting, and portfolio management teams within a large financial institution to deliver integrated credit solutions
+ Ability to quickly learn and adapt to new industry verticals, products, or financing models, demonstrating intellectual curiosity and strategic thinking
+ Track record of independently managing a high‑value portfolio with a strong focus on risk assessment, early issue identification, and proactive problem‑solving
+ Exceptional executive‑level communication skills with the ability to present to senior leadership and influence outcomes in high‑visibility situations
+ Experience supporting clients in industries with inventory‑heavy, supply‑chain‑driven, or asset‑intensive business models, even if not in dealer or floorplan finance
+ Strong strategic relationship‑building abilities, including experience navigating complex organizational structures and developing multi‑stakeholder engagement plans
**Job Expectations:**
+ Travel greater than 50%
+ Willingness to work on-site in one of the listed locations
+ This position is not eligible for Visa sponsorship
+ Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
Salary is just one component of Wells Fargo's total rewards package. Depending on the role, a Wells Fargo's employee may be eligible for additional forms of compensation, such as sales incentives, discretionary bonuses, and/or equity in the company in the form of Restricted Stock Units (RSUs).
$159,000.00 - $305,000.00
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs ( for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
30 Jul 2026
*** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-
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Director, Account Management - Remote

Posted 2 days ago

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**Job Description:**
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit .
**Job Summary:**
Primary responsibility is to effectively manage ongoing relationships with Employer/Payor/Government clients in portfolio. Focus of this position is to provide excellent account management resulting in client success, retention, and growth of existing and new services. Directly manage a team which manages individual client accounts and may include directly managing accounts. Function as a resource and mentor to Account Managers on your team and across Account Management.
**Client Management:**
+ Nurture and develop overall business relationships at highest level possible of assigned accounts.
+ Establish and/or improve positive strategic relationships with clients and respective consultants.
+ Strive to maximize existing services to their full value and search for opportunities to augment portfolio with new/add on services.
+ Understand and report up to date financial standing of all services and overall portfolio performance, developing action plans as needed.
+ Conduct formal periodic review meetings with client(s) to: review performance; surface any threats and opportunities; discuss new ideas and solutions.
+ Supporting AM in initial handoff process from sales to ensure clear definition of scope, pricing, PGs, for all new clients.
+ Resolve issues through proper channels in the organization with customer's perspective in mind.
**Contract Delivery, Expansion and Renewal:**
+ Accountable for all contractual deliverables including performance guarantees and revenue targets.
+ Use consultative selling practices to identify and pursue opportunities for contract expansion.
+ Facilitate pre-renewal internal strategy meetings to discuss customer issues, problems, needs, opportunities, competitive threats and alternatives to be proposed.
+ Drive the renewal strategy development, packaging, presentation, and negotiation activities to ensure clients receive a comprehensive, professional, and compelling renewal package.
+ Coordinate and prepare for renewal, new services, and RFP responses as applicable.
+ Drive pricing strategy and appropriate financial data needed to support pricing strategy.
**Strategic Planning:**
+ Ability to effectively manage up to VP and SVP levels on strategic opportunities and risks related to book of business.
+ Ensure profitability of individual accounts and overall Sharecare profitability.
+ Discuss customer issues affecting the cost-of-service delivery and margin and help identify creative solutions to those issues.
+ Responsible for account level business plan.
**Reporting:**
+ Partner with the internal reporting teams to ensure timely and accurate reporting of necessary data, reports, and course of action in managing and renewing clients.
+ Ability to analyze provided reporting metrics to develop reporting story based on agreed client objectives or KPIs.
+ Effectively prepare and present reports to client(s). (e.g. monthly, quarterly and annual reporting) With ability to communicate value story based on provided reporting data.
**Colleague Management and Development:**
+ Provide direct supervision to assigned Account Managers, as applicable.
+ When applicable, be responsible for hiring, developing, supervising, and retaining colleagues.
+ Provide the leadership necessary to maintain a relationship focused, motivated, productive and competent team through open communication, coaching, and delegation of responsibilities and authority.
+ Responsible for performance reviews and real time feedback, as applicable.
+ Ability to hold team members accountable against business requirements (Financial updates, sales force tracking, etc.), as applicable.
+ Support career planning as needed.
**Leadership and Management:**
+ Participate as an active member of the Account Management team and provide strategic and tactical perspectives including serving on committees or handling special projects.
+ Ability to work cross functionally and drive needed conversations across technology, marketing, customer service teams for client support needs.
+ Manage your individual and team's client base with a goal to streamline, innovate, and use technology and systems effectively at scale.
+ Identify opportunities or gaps for improved service and/or growth of existing services or new services via coordination with internal groups.
**Qualifications:**
+ 10 or more years of progressive experience in a health care environment is required.
+ This experience will be predominately in account management/marketing/operations/technical capacity.
+ Demonstrated experience leading an account team of large, national commercial and/or Health plan accounts, preferred.
+ Bachelor's degree in business, health administration, or health-related discipline required. Master's degree or equivalent additional experience, preferred.
+ Diverse capabilities represented by successful experiences in several healthcare settings or a variety of healthcare experiences within a single setting, preferred.
+ Solid understanding of key financial metrics such as revenue and margins.
+ Strong analytic and quantitative skills with client relationship management and consultative sales abilities.
+ Exceptional written and verbal communication skills and effective presentation skills are required.
+ Ability to travel as business needs require.
**Specific Skills/Attributes:**
+ Ability to build relationships with clients and to develop unique client focused solutions based on strong understanding of client business challenges and needs.
+ Skillful negotiator and experience with conflict resolution.
+ Outstanding execution skills and values planning and preparation to ensure success.
+ Demonstrated leadership skills, with emphasis on management with ability to stay on top of administrative tasks.
+ Maintenance of detailed and up-to-date customer status reports.
+ Ability to manage inter-company relationships and appropriately influence others.
+ Act strategically when confronted with barriers.
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
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CRC Benefits - Account Management Leader, Group Insurance (Remote)

Posted 1 day ago

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**The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.**
_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility ( ?subject=Accommodation%20request) _(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st Shift (United States of America)
**Please review the following job description:**
The Manager for the Account Services Division manages a team of Account Executives who are responsible for retention of co-brokered accounts by providing services and support for partner agencies and their customers. Achieves retention goals by hiring, training and managing employees to achieve growth in book of business. Works closely with partner agencies, their producers and customers to maintain an understanding of the evolving market.
This is a remote position; however, successful candidates must reside in the Eastern or Central time zones. Our teams collaborate using video and screen sharing technology which means you'll feel like you're part of the team while also enjoying the convenience of working from home.
At CRC Benefits (formerly BenefitMall), an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. Our culture is based on corporate values that focus on inclusion, trust, collaboration, and innovation to help us build a bright future. As a result of listening to our employees, CRC Benefits has earned a Top Workplaces USA award three years in a row based solely on employee feedback and insight! If you want to work for a company where employees are valued and growth is encouraged, CRC Benefits could be the place.
**REQUIRED RESPONSIBILITIES**
+ Develop and manage a team of Account Executives to achieve departmental and individual goals.
+ Qualify and educate prospective agencies about the company's services based upon their needs.
+ Document and report all retention activity.
+ Communicate the progress and status of potential and existing partnered agencies to the Sales Team on a weekly basis.
+ Openly communicate all concerns and questions to upper management as needed.
+ Provide continuous training for the ASD Account Executives.
+ Assist the team as needed to resolve partnered agency/customer questions, concerns and issues.
+ Manage multiple responsibilities simultaneously.
+ Prepare and deliver presentations to partner agencies and or customers when necessary.
+ Various other duties as assigned by upper management.
+ Occasional long, irregular hours.
+ Develop and maintain good working relationships internally and externally.
+ Analyze and resolve problems to assist partnered agencies and their producers in presenting the best solution to prospective clients.
+ Determine when situations need to be escalated.
**REQUIRED QUALIFICATIONS**
+ Bachelor's Degree preferred with 5-7 years of experience
+ **In-depth knowledge of group insurance products preferably attained through working in an insurance marketing or selling role.**
+ **Active Health and Life License.**
+ Strong knowledge of Microsoft Office, specifically Word, Excel, and Outlook Exchange; proficient with various web browsers.
+ Extensive knowledge of sales techniques
+ Excellent organizational and time management skills
+ Communicate effectively with all levels of internal and external personnel, both verbally and in writing.
+ Read, comprehend, and interpret moderately complex documents including sales, underwriting, and Company guidelines.
+ Provide leadership and promote cooperation in a team environment
+ Manage multiple tasks simultaneously.
**General Description of Available Benefits for Eligible Employees of CRC Group:** At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
**_CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace._**
EEO is the Law ( Pay Transparency Nondiscrimination Provision E-Verify ( CRC Group, a leader in specialty wholesale insurance, and take your career to new heights. We're a dynamic team dedicated to innovation, collaboration, and excellence.
Why CRC Group?
- Growth: Advance your career with our learning and leadership development programs.
- Innovation: Work in a forward-thinking environment that values new ideas.
- Community: Be part of a supportive team that celebrates success together.
- Benefits: Enjoy competitive compensation, health benefits, and retirement plans.
Who We're Looking For
We seek passionate individuals who thrive in a fast-paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place for you.
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Head of Enterprise Account Management - Remote

85003 Phoenix Affirm

Posted 6 days ago

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Job Description

Affirm is seeking a Director of Account Management to set vision and strategy for enterprise accounts, building and leading a high‑performing team that achieves commercial goals with discipline and accountability. You will partner with executive stakeholders, navigate ambiguity, and drive long‑term merchant value.

You will lead cross‑functional collaboration with Product, Sales, Marketing, Analytics, Risk, Finance, and Operations to deliver scalable business outcomes and improved customer

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Director Product Management - Customer Data Platform(Remote Or Hybrid)

55405 Minneapolis Target

Posted 10 days ago

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Job Description

The pay range is $149,000.00 - $268,000.00
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .
**About us:**
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Targethere ( .
The Customer Data Platform (CDP) Product team is a global organization within Marketing that builds Target's next generation connected enterprise and guest experience platforms, unifying guest data and enabling AI-first, real-time personalization at scale. We drive the product vision, strategy, and roadmap that fuel growth and transform guest experiences through a modern, human-centered, uniquely Target approach.
The Enterprise Audience Platform (EAP) is Target's next-generation capability enabling unified audience creation, segmentation, activation, and measurement across the enterprise. Within Target's Customer Data Platform (CDP), EAP powers onsite/app personalization, drives retail media marketing efficiency, enables performance marketing reach, accelerates incremental contribution, and enables enterprise teams to act on real-time, connected guest insights. The platform integrates upstream identity and guest data, CDP pipelines, real-time computation, audience decisioning engines, and downstream activation channels across Target's marketing and media ecosystem.
As a Product Director, you will set the overall strategic vision for your product space and product team, are accountable for succeeding against identified business outcomes and metrics, will set and manage the product's budget and financials, set the short- and long-term product goals, and quarterly Objectives and Key Results (OKRs). You will create interoperability across CDP, upstream data sources, downstream campaign and activation systems, and external partner networks. By guiding strategy, financials, discovery, and execution, this leader ensures the platform meets Target's standards for reliability, usability, modern architecture, and enterprise scale.
You will be accountable for building, coaching, and mentoring a strong team of product owners while also building a strong team culture of progress, transparency, and efficiency across Product teams. You will be responsible to elevate your collective team's performance by providing insightful, motivating, and constructive feedback to all roles on the team while also working with senior leadership and peers across pyramids to negotiate and remove execution related barriers for your teams.
You will drive product discovery with key stakeholders to validate hypotheses and concepts with customers before committing engineering time, as you lead highly complex work across multiple pyramids, with interrelated specialties. You will leverage data and analytics to provide competitive analysis, drive decision making, assess the health and effectiveness of your products and related P&L impacts, and to deliver recommendations to key stakeholders.
Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.
**About you:**
+ Four-year degree or equivalent experience
+ 10+ years of product managementexperience
+ Experience building and scalingdata platforms in martech/adtech, audienceplatforms, orpersonalization
+ Experience leading, coaching, and developing product teams while fostering a culture of transparency, accountability, and enterprise collaboration
+ Demonstrated ability to work closely with engineering, data science, and architecture teams to develop scalable, cloud-native, near-real time pipelines and high-reliability systems
+ Strong communicationskills with a proventrack recordinfluencing senior leaders and cross-functional stakeholders across large enterprise organizations
+ Expert in agile product development (e.g., user stories, iterative development, scrum teams, sprints, personas) with experience shaping complex, multi-pyramid initiatives
+ Strategic mindset and bias for action with a strong ability to define OKRs, drive measurable outcomes, and lead product discovery using data-driven decision making
+ Experience delivering AI-powered and agentic automation capabilities, including decision engines, and end-to-end workflow automation
+ Proven success driving platform modernization - including cloud migration, real-time analytics, data quality frameworks, governance, and privacy-forward design
+ Strong ability to build relationships and align diverse teams across Marketing, Digital, Retail Media, Engineering, and external media & technology partners
This position may be considered for a Remote or Hybrid (known internally at Target as "Flex for Your Day") work arrangement based on Target's needs.  A Remote work arrangement means the team member works full-time from home or an alternate location that's not a Target location, does not have a desk at a Target location and may travel to HQ up to 4 times a year.  A Hybrid/Flex for Your Day work arrangement means the team member's core role may be performed either remote or onsite at a Target location depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target.
**Benefits Eligibility**
Please paste this url into your preferred browser to learn about benefits eligibility for this role: with Disabilities Act (ADA)**
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.  
Application deadline is : 07/31/2026
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VP, Account Management — Remote-First Revenue & Growth

94061 Redwood City Celigo, Inc.

Posted 5 days ago

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Celigo, Inc. is seeking a VP of Account Management to manage and lead three Account Manager teams across different customer segments. In this high-impact executive role, you will drive net revenue retention and expansion while fostering a culture of curiosity and accountability.

The ideal candidate has extensive experience in Account Management and proven success in a B2B SaaS environment. Celigo offers a competitive salary and benefits, with a strong emphasis on inclusion and workplace culture.

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