39 Account Management jobs in Missoula

Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Role Summary

Maximus UK has ambitious growth plans to materially increase our presence in the Health sector through organic and inorganic opportunities. This role will support the Growth Director and Principal BD Lead (within the Business Development Team) through research, identification, capture and sales support for a substantial pipeline of new business within agreed target markets including Lifestyle Services, Substance Misuses Services and broader Healthcare services. Acting as a knowledgeable representative of our business across external interactions with commissioners, stakeholders and partners as well as collaborating internally and with suppliers/consultants to shape and develop opportunities that we seek to pursue.

Accountability:

• Contribute to the development and delivery of the growth strategy for health through identifying, qualifying and bidding activity for opportunities that align with the wider business aspirations and deliver profitable new business for Maximus
• Lead on sales capture activity for identified opportunities, supporting the build and validation of a viable pipeline of contract opportunities
• Establish external partnerships across all levels, developing meaningful relationships to enhance contract positioning
• Manage a bid team for opportunities; high-level solution and delivery model design support in response to contract opportunities; internal governance working closely with Maximus' leadership teams; and matrix working across the organisation to ensure operations, finance, HR and other relevant departments are involved in, and sign up to, the final proposal
• Develop impactful client relationships and with other relevant regional/local commissioners in order to position Maximus credibly within the health sector and achieve financial outcomes through a structured business development process
• Support the marketing of Maximus as a provider in the health sector as required such as at public speaking events, through thought leadership, networking opportunities, market engagements and in pro-active or responsive papers to the market
• Maintain current knowledge industry trends, competitor activities, and market developments to support win themes and bid strategies
• Support the strategy development process through market assessment on competitors, opportunities and commissioners
• Build robust growth plans to pursue our targets
• Work with operational colleagues to ensure Account Management is effectively supported by BD so that organic growth and customer intimacy continue to evolve within our existing business.

Qualifications & Experience

• Demonstrable experience and understanding of leading and managing the sales cycle from opportunity identification to successful implementation, including the ability to input into all key aspects, such as solution design, financial modelling and risk analysis
• A proven track record of achieving set targets in business development and/or operations (new and existing accounts) at a senior level
• Track record of networking, building credible relationships and influencing external stakeholders, competitors, employers and commissioners

Individual Competencies

• Strong leadership and management skills, demonstrated by willingness to lead by example
• Excellent communication skills with the ability to adapt to a wide range of communication and learning styles and convey information clearly, concisely and without ambiguity
• Influencing and negotiating skills that promote commitment and action
• Strong commercial awareness with the ability to identify potential business opportunities that meet the requirements of the overall business plan
• Naturally competitive and results driven with the ability to inspire others to exceed goals and targets
• Strong numeracy, literacy and problem-solving skills, with the ability to analyse and question data and make decisions based on the information provided.

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Minimum Salary

£

59,500.00

Maximum Salary

£

64,500.00

Description & Requirements

Maximus is currently seeking a Senior Manager, Business Developmen t. This is an exciting opportunity in our Federal Civilian Division supporting our Administration and Enforcement customers. As Senior Manager, Business Development , you will help ensure today is safe and tomorrow is smarter by assisting our team in identifying, qualifying, and pursuing new business opportunities within the Administration and Enforcement Business Area and related markets across, but not limited to GSA, US Courts, Department of State, Senate Senate/House/Capitol. You will be able to demonstrate an understanding of these sectors, and their partner agencies, including organizational structure, mission priorities, and general procurement approaches. The ideal candidate will possess a strong knowledge of the information technology drivers within these agencies and the federal government marketspace. In this role, you will leverage your knowledge to develop customer and partner engagement plans and provide Maximus leadership with marketplace aligned recommendations in road-mapping and executing go-to-market tactical and strategic plans.

This is a remote position.

Essential Duties and Responsibilities:
- Coordinate pricing, solution development, staffing, key staff sourcing, privacy and security.
- Contribute to the quantitative win rates for core, new and adjacent markets, ensuring alignment with the priorities and goals of the group and segment.
- Manage multiple projects and tasks simultaneously, both long and short term.

Job-Specific Essential Duties and Responsibilities:

- Provide business development support within the Administration and Enforcement Business Area throughout the new business capture lifecycle, including but not limited to opportunity identification, qualification, and win strategy development.

- Work as a member of a multi-disciplinary team to formulate, communicate, and implement an integrated business development and capture strategy that provides customers a clear and defensible justification for selecting Maximus for an award.

- Develop a pipeline of new business opportunities that support Administration and Enforcement's business area and Division growth goals within Federal Civilian.

- Engage with customer agencies, assist in the development and implementation of campaign plans and strategies, maintain a firm comprehension of the customer's requirements, understand the strengths/weaknesses of our competitors, and develop/implement winning strategies that highlight strengths and mitigate weaknesses.

- Perform business development services including networking and research to increase business and maintain a current knowledge base of opportunities.

- Meet with current and potential clients to understand customer mission needs relative to Maximus capabilities and solutions.

- Participate in trade shows, associations, and other industry or government-related groups as required.

- Execute opportunity-specific call plans collaborating with technical staff to test and vet potential solutions with customers.

- Support the development of white papers, proposals, solutions, plans of action, business plans, and marketing materials.

- Maintain open and collaborative communications between Capture Teams, Sector Operations Lead, Growth Organization, and CTO throughout the pursuit of new business opportunities and organic expansion into the marketplace.

- Lead capture for small and subcontracted deals.

- Participate in strategy, technical, and pricing reviews.

- Act as the voice of the customer providing customer insight and market intelligence throughout the opportunity life cycle.

Minimum Requirements

- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.

- Equivalent combination of education and experience considered in lieu of education.

Job-Specific Minimum Requirements:

- Must have the ability to obtain and maintain a government security clearance.

- Must have broad working knowledge of Federal Government IT needs (e.g., enterprise IT, communications, cloud, cyber, ITIL-based IT service management, agile delivery practices, applications modernization, artificial intelligence, and emerging technologies)

- Must have Federal government contracting policies and procedures experience

- Direct business development activities experience is a must.

- Demonstrated experience gaining sustained customer interactions both with known customer and new customers.

- Ability to travel 5% in the DC/MD/VA area.

Preferred Skills and Qualifications:

- Active listener with excellent written and oral communication skills.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

150,000.00

Maximum Salary

$

175,000.00

Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 2100 BROOKS ST,MISSOULA,MT,59801
**Full District Office Address:** 2100 BROOKS ST,MISSOULA,MT, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 10726-MISSOULA MT
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 2100 BROOKS ST,MISSOULA,MT,59801
**Full District Office Address:** 2100 BROOKS ST,MISSOULA,MT, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 10726-MISSOULA MT
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5

**Must be commutable distance to Denver (CO), Colorado Springs (CO) or Missoula (MT)**
**- Once a week in the office - mandatory**
**What you will do -**
+ Provide phone support for inquiries from sales and healthcare professionals
+ Engage, interact, and respond in a prompt, accurate, courteous and poised manner in order to encourage positive business relationships
+ Process all work in accordance with relevant working practices and standard operating procedures
+ Provide feedback and suggestions to improve service levels, internal processes and customer support methodology
+ Consistently demonstrate a positive, constructive, and cooperative attitude in the business environment
+ Provide support beyond standard hours as needed if call volume and/or workload require additional time
+ Support Sales Department by providing answers to questions generated by telephone, e-mails and fax. Researches responses with sales
+ Additional responsibilities may include, but are not limited to : Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken, determine charges for services requested, collaborate with Corporate Accounts Receivable for collection payments, and/or arrange for billing, prepare product or service reports by collecting and analyzing customer information, coordinate sequence and release of back orders according to stock availability, maintain customer pricing in ERP system, including entering contracts as required, implement and support Quality initiatives throughout branch, implement procedures to maintain accurate inventory records in the ERP system through proper billing and replenishment processes, implement procedures to manage inventory shelf life and expiry records, and support and participate in the branch cycle counting process.
**What you need -**
**Required -**
+ 2+ years of experience
+ High school diploma or equivalent
+ Ability to work flexible hours, as needed to support the business needs
**Preferred -**
+ Bachelor's degree
+ SAP and GHX
$ **20.08** - $ **32.87** per hour plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.
This role will be posted for a minimum of 3 days.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within.