249 Administrative Support jobs in Schertz
Information Assurance (IA) Security Administrative Support Services
Posted 16 days ago
Job Viewed
Job Description
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
**Essential Functions, Responsibilities & Duties may include, but are not limited to:**
+ Provides expert-level support and leadership for the Defense Health Agency's Information Assurance and cybersecurity initiatives across its global network of military hospitals, medical clinics, and dental clinics.
+ Serves as a key specialist responsible for ensuring the confidentiality, integrity, and availability of DHA's critical information systems and data.
+ Develops, implements, and maintains comprehensive information assurance and security policies, procedures, and standards that align with DoD cybersecurity requirements, Risk Management Framework (RMF), NIST guidelines, and various DoD strategies including Zero Trust, ICAM, Digital Modernization, and Cybersecurity Reference Architecture.
+ Leads the implementation and management of advanced security controls and technologies across DHA's complex IT infrastructure, including approximately 250,000 end-user devices, 3,000 physical and virtual servers, and 250 sites worldwide.
+ This includes overseeing the deployment and configuration of firewalls, intrusion detection/prevention systems, data loss prevention tools, and other security technologies.
+ Conducts regular risk assessments, vulnerability scans, and penetration tests to identify and address security weaknesses across the DHA network.
+ Develops and oversees the implementation of remediation plans to address identified vulnerabilities and enhance overall security posture.
+ Plays a crucial role in the accreditation of operational environments, ensuring all systems meet required security standards and maintain compliance with relevant regulations and policies.
+ Leads the preparation and maintenance of security documentation required for the Risk Management Framework (RMF) process.
+ Manages the incident response process, leading investigations into security incidents and coordinating response efforts across various IT teams.
+ Develops and maintains the DHA's incident response plans and procedures, ensuring rapid and effective responses to security threats.
+ Oversees the implementation and management of identity and access management systems, ensuring appropriate user authentication, authorization, and access controls across all DHA systems and applications.
+ Leads efforts to implement and maintain Public Key Infrastructure (PKI) and Public Key Enabling (PKE) capabilities.
+ Provides expert guidance on security best practices and emerging threats to DHA leadership and IT teams. Develops and delivers security awareness training programs for DHA personnel to promote a culture of security consciousness.
+ Collaborates closely with other IT teams to ensure security considerations are integrated into all aspects of DHA's IT operations, including system design, development, and deployment processes.
+ Represents the IA team in cross-functional projects and high-level planning meetings.
+ Works independently, providing mentorship to junior security personnel and collaborating with other high-level technical experts across various IT disciplines. Must be prepared to support 24-hour operational requirements as needed and contribute to maintaining the stability and security of the DHA's IT services.
**Work Experience, Knowledge, Skills & Abilities:**
+ Bachelor's degree in Cybersecurity, Information Security, Computer Science, or a related technical field.
+ Master's degree preferred.
+ Advanced security certifications (e.g., CISSP, CISM, CAP, or equivalent) are required.
+ 8-10 years of progressive experience in information assurance and cybersecurity, with at least 5 years in a senior or lead role managing enterprise-level security programs.
+ Should have extensive experience in implementing and managing comprehensive security programs in complex, multi-site environments, preferably in military or healthcare settings.
+ Demonstrated expertise in DoD security regulations, RMF processes, and advanced security technologies is required.
**Our Equal Employment Opportunity Policy**
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at or by calling to request accommodations.
_Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _ Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_**
**Job Details**
**Job Family** **Proposal Positions**
**Pay Type** **Salary**
Customer Service Associate
Posted today
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Call Center Representative – Onsite in San Antonio, TX
Address: 2822 General Hudnell Dr. San Antonio, TX
Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $15/hr , and a range of incentives and benefits, you'll be empowered to make a real impact every day.
What We Offer:
- Full-Time Employment: Reliable schedule and stability.
- Competitive Pay: $5/hr
- Shift differentials: $ .50 extra per hour for shifts between 6 PM-6 AM on weekdays, and/or 1.00 extra per hour for shifts between 6AM-6PM on weekends.
- Paid Training & Overtime : Get the training you need to excel and take advantage of overtime opportunities.
- Incentive Plan: Potential to earn up to an additional 350 per month after training by meeting performance metrics.
- Career Growth: Opportunities to advance your career in a supportive, innovative environment.
- Full Benefits: Comprehensive benefit options and a great work environment that values your success.
What You'll Do:
- Efficiently manage a high volume of inbound calls in a fast-paced environment.
- Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
- Assist cardholders with inquiries regarding transactions and account statuses.
- Listen actively to understand customer needs and offer clear, accurate information.
- Process transactions efficiently via web-based applications and handle research requests with precision.
- Maintain in-depth knowledge of company and client programs, policies, and technology.
- Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
- Support team operations during peak times or absences to help maintain seamless service.
What We’re Looking For:
- An effective communicator who can clearly explain complex information.
- A dedicated professional with a strong work ethic and problem-solving skills.
- A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
- Ready to commit to 100% attendance during our three-to-five-week paid training period.
Requirements:
- Must be at least 18 years old with a High School Diploma or equivalent.
- Must have 6 months of Customer Service, Call Center or Dispatch experience.
- Complete a background check, credit check, and security fingerprinting.
Take the next step in your career and join a team that values quality service and continuous growth. Apply today to become a vital part of our customer service team in San Antonio!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $15. 0
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy .
Customer Service Representative
Posted today
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Call Center Representative – Onsite in San Antonio, TX
Address: 2822 General Hudnell Dr. San Antonio, TX
Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $15/hr , and a range of incentives and benefits, you'll be empowered to make a real impact every day.
What We Offer:
- Full-Time Employment: Reliable schedule and stability.
- Competitive Pay: $5/hr
- Shift differentials: $ .50 extra per hour for shifts between 6 PM-6 AM on weekdays, and/or 1.00 extra per hour for shifts between 6AM-6PM on weekends.
- Paid Training & Overtime : Get the training you need to excel and take advantage of overtime opportunities.
- Incentive Plan: Potential to earn up to an additional 350 per month after training by meeting performance metrics.
- Career Growth: Opportunities to advance your career in a supportive, innovative environment.
- Full Benefits: Comprehensive benefit options and a great work environment that values your success.
What You'll Do:
- Efficiently manage a high volume of inbound calls in a fast-paced environment.
- Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
- Assist cardholders with inquiries regarding transactions and account statuses.
- Listen actively to understand customer needs and offer clear, accurate information.
- Process transactions efficiently via web-based applications and handle research requests with precision.
- Maintain in-depth knowledge of company and client programs, policies, and technology.
- Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
- Support team operations during peak times or absences to help maintain seamless service.
What We’re Looking For:
- An effective communicator who can clearly explain complex information.
- A dedicated professional with a strong work ethic and problem-solving skills.
- A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
- Ready to commit to 100% attendance during our three-to-five-week paid training period.
Requirements:
- Must be at least 18 years old with a High School Diploma or equivalent.
- Must have 6 months of Customer Service, Call Center or Dispatch experience.
- Complete a background check, credit check, and security fingerprinting.
Take the next step in your career and join a team that values quality service and continuous growth. Apply today to become a vital part of our customer service team in San Antonio!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $15. 0
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy .
Customer Service Representative
Posted today
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Call Center Representative – Onsite in San Antonio, TX
Address: 2822 General Hudnell Dr. San Antonio, TX
Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $15/hr , and a range of incentives and benefits, you'll be empowered to make a real impact every day.
What We Offer:
- Full-Time Employment: Reliable schedule and stability.
- Competitive Pay: $5/hr
- Shift differentials: $ .50 extra per hour for shifts between 6 PM-6 AM on weekdays, and/or 1.00 extra per hour for shifts between 6AM-6PM on weekends.
- Paid Training & Overtime : Get the training you need to excel and take advantage of overtime opportunities.
- Incentive Plan: Potential to earn up to an additional 350 per month after training by meeting performance metrics.
- Career Growth: Opportunities to advance your career in a supportive, innovative environment.
- Full Benefits: Comprehensive benefit options and a great work environment that values your success.
What You'll Do:
- Efficiently manage a high volume of inbound calls in a fast-paced environment.
- Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
- Assist cardholders with inquiries regarding transactions and account statuses.
- Listen actively to understand customer needs and offer clear, accurate information.
- Process transactions efficiently via web-based applications and handle research requests with precision.
- Maintain in-depth knowledge of company and client programs, policies, and technology.
- Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
- Support team operations during peak times or absences to help maintain seamless service.
What We’re Looking For:
- An effective communicator who can clearly explain complex information.
- A dedicated professional with a strong work ethic and problem-solving skills.
- A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
- Ready to commit to 100% attendance during our three-to-five-week paid training period.
Requirements:
- Must be at least 18 years old with a High School Diploma or equivalent.
- Must have 6 months of Customer Service, Call Center or Dispatch experience.
- Complete a background check, credit check, and security fingerprinting.
Take the next step in your career and join a team that values quality service and continuous growth. Apply today to become a vital part of our customer service team in San Antonio!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $15. 0
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy .
Customer Service Associate
Posted today
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Call Center Representative – Onsite in San Antonio, TX
Address: 2822 General Hudnell Dr. San Antonio, TX
Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $15/hr , and a range of incentives and benefits, you'll be empowered to make a real impact every day.
What We Offer:
- Full-Time Employment: Reliable schedule and stability.
- Competitive Pay: $5/hr
- Shift differentials: $ .50 extra per hour for shifts between 6 PM-6 AM on weekdays, and/or 1.00 extra per hour for shifts between 6AM-6PM on weekends.
- Paid Training & Overtime : Get the training you need to excel and take advantage of overtime opportunities.
- Incentive Plan: Potential to earn up to an additional 350 per month after training by meeting performance metrics.
- Career Growth: Opportunities to advance your career in a supportive, innovative environment.
- Full Benefits: Comprehensive benefit options and a great work environment that values your success.
What You'll Do:
- Efficiently manage a high volume of inbound calls in a fast-paced environment.
- Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
- Assist cardholders with inquiries regarding transactions and account statuses.
- Listen actively to understand customer needs and offer clear, accurate information.
- Process transactions efficiently via web-based applications and handle research requests with precision.
- Maintain in-depth knowledge of company and client programs, policies, and technology.
- Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
- Support team operations during peak times or absences to help maintain seamless service.
What We’re Looking For:
- An effective communicator who can clearly explain complex information.
- A dedicated professional with a strong work ethic and problem-solving skills.
- A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
- Ready to commit to 100% attendance during our three-to-five-week paid training period.
Requirements:
- Must be at least 18 years old with a High School Diploma or equivalent.
- Must have 6 months of Customer Service, Call Center or Dispatch experience.
- Complete a background check, credit check, and security fingerprinting.
Take the next step in your career and join a team that values quality service and continuous growth. Apply today to become a vital part of our customer service team in San Antonio!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $15. 0
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy .
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