6,702 Advocate jobs in the United States

Family Advocate

• Baltimore, MD
• CENTER FOR HOPE
• GENERAL
• Full-time - Day shift - 9:00am-5:30pm
• Professional
• 91582
• $20.91-$26.00 Experience based
• Posted: August 20, 2025

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Summary

Who We Are:

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

About the Role:

The Family Advocate  is the first point of contact for victims of child sexual abuse, sexual assault, other crimes and exposure to violence, as well as for their non-offending caregivers. The Family Advocate helps the non-offending caregiver to identify and access services the family may need. The Family Advocate encourages the non-offending caregiver to participate in the investigation, prosecution, treatment and support services. The Family Advocate participates in the multidisciplinary team and provides ongoing follow-up support for the child and the non-offending caregiver. 

Key Responsibilities:

• Greets and orients the child and family to the process.
• Provides crisis intervention and support for the child and family at all stages of the investigation and prosecution.
• Consults with and provides support to the Forensic Interviewers and Child Development team.
• Meets and networks with referral agencies

Requirements:

• Education:  Bachelor's degree required (preferred in areas of Counseling, Social Work or Psychology)
• Experience:  1- 3 years of related experience

Additional Information

What We Offer:

Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.

Growth : Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.

Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.

Benefits : Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.

Why LifeBridge Health?

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.

Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.

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**Description**
**The Role**
The Client Advocate is responsible for managing client relationships and ensuring a seamless client experience. The CA leads and coordinates teams of consultants across WTW, including brokers, service colleagues, and claims advocates, to deliver efficient and effective support. This role requires strong leadership, communication, and project management skills to align resources with client needs.
A Client Advocate (CA) will need to have:
+ Strong negotiation skills
+ Strong management skills (mentoring and leading ACAs; coordinating with brokers)
+ Strong project management skills
+ Strong presentation skills
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
**The Role**
+ Retains and manages a complex book of business while ensuring client satisfaction
+ Establishes comprehensive understanding of each client's industry, business, and objectives
+ Provides strategic planning and consulting advice to clients, monitoring insurance and risk management needs in collaboration with WTW resources, practice, and industry groups
+ Coordinates delivery of the E365 Plan and Client Stewardship report
+ Engages and integrates WTW resources to support the client experience
+ Designs and delivers client presentations, stewardship reports, service plans, and schedules
Hybrid working opportunity based out of Miami or Atlanta, with required in-office time and client travel.
**Qualifications**
**The Requirements**
+ 10+ years of commercial Property & Casualty experience in a client facing role or demonstrated ability to fulfill role responsibilities
+ Strong knowledge of coverage forms to analyze program design, identify coverage gaps, and provide ongoing consultation
+ Ability to interpret, analyze, and present analytical models
+ Relationship management skills to leverage internal and external resources and drive conflict resolution
+ Negotiation skills to develop solutions and secure consensus across stakeholders
+ Strong communication skills, including group presentations and technical discussions
+ Strong project management experience with large, complex, or multi-dimensional accounts
+ Receptive to feedback, with strong critical thinking and adaptability
+ Proficiency in Microsoft Office, especially Excel and PowerPoint, and familiarity with relevant online tools
+ Active P&C insurance license with required continuing education
**Company Benefits**
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
+ **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
+ **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off ( ( _Washington State only_ )
+ **Retirement Benefits:** Contributory Pension Plan and Savings Plan (401k).
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in- office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
**EOE, including disability/vets**

**Description**
**The Role**
The Client Advocate is responsible for managing client relationships and ensuring a seamless client experience. The CA leads and coordinates teams of consultants across WTW, including brokers, service colleagues, and claims advocates, to deliver efficient and effective support. This role requires strong leadership, communication, and project management skills to align resources with client needs.
A Client Advocate (CA) will need to have:
+ Strong negotiation skills
+ Strong management skills (mentoring and leading ACAs; coordinating with brokers)
+ Strong project management skills
+ Strong presentation skills
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
**The Role**
+ Retains and manages a complex book of business while ensuring client satisfaction
+ Establishes comprehensive understanding of each client's industry, business, and objectives
+ Provides strategic planning and consulting advice to clients, monitoring insurance and risk management needs in collaboration with WTW resources, practice, and industry groups
+ Coordinates delivery of the E365 Plan and Client Stewardship report
+ Engages and integrates WTW resources to support the client experience
+ Designs and delivers client presentations, stewardship reports, service plans, and schedules
Hybrid working opportunity based out of Miami or Atlanta, with required in-office time and client travel.
**Qualifications**
**The Requirements**
+ 10+ years of commercial Property & Casualty experience in a client facing role or demonstrated ability to fulfill role responsibilities
+ Strong knowledge of coverage forms to analyze program design, identify coverage gaps, and provide ongoing consultation
+ Ability to interpret, analyze, and present analytical models
+ Relationship management skills to leverage internal and external resources and drive conflict resolution
+ Negotiation skills to develop solutions and secure consensus across stakeholders
+ Strong communication skills, including group presentations and technical discussions
+ Strong project management experience with large, complex, or multi-dimensional accounts
+ Receptive to feedback, with strong critical thinking and adaptability
+ Proficiency in Microsoft Office, especially Excel and PowerPoint, and familiarity with relevant online tools
+ Active P&C insurance license with required continuing education
**Company Benefits**
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
+ **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
+ **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off ( ( _Washington State only_ )
+ **Retirement Benefits:** Contributory Pension Plan and Savings Plan (401k).
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in- office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
**EOE, including disability/vets**

We have an outstanding Contract to Hire position for a Participant Advocate - Call Center to join a leading Company located in theRockville, MDsurrounding area.
Pay Rate: $23 to 28/hr
The Participant Advocate will support, promote, and consistently deliver a premier participant experience at all times. During each communication, sincere, empathetic, accurate, and efficient service will be provided. All phone calls, email, and written correspondence with participants, key local union and single employer contacts, providers, vendors, and other participant advocates will be conducted with the utmost of courtesy and professionalism.
Job Responsibilities:
+ To obtain, accurately interpret, and maintain a thorough working knowledge of all Summary Plan Description provisions including multiple benefit schedules, as well as a clear understanding of the eligibility system, claim payment system, and the Reciprocity system (ERTS).
+ Support, promote, and consistently deliver a premier participant experience.
+ Respond timely and accurately to phone calls, e-mails, walk-in participants, and correspondence by answering questions; explain claim payments and reason for any claim denials; quote self-payment amounts; verify eligibility and/or benefits; research eligibility or claim issues; update eligibility with outside vendors.
+ Demonstrate honesty, integrity, compassion, and empathy in all interactions.
+ Escalate all participant-related concerns to the appropriate individual(s) for timely and accurate resolution.
+ Document all phone calls accurately and timely in the Customer Service module.
+ Perform various clerical duties (i.e., enter enrollment forms; process working spouse forms, etc.).
+ Navigate and provide accurate information regarding the website.
+ Monitor incoming calls and calls waiting via the call management system.
+ Pick up and handle messages from nightline.
+ Work on special projects as requested by Management.
+ Other duties as assigned.
Basic Hiring Criteria:
+ 1+ year of Call Center Customer Service experience.
+ Must type a minimum of 40 wpm.
+ High School Diploma required.
+ Demonstrate initiative and the drive to serve others, learn, and succeed.
+ Excellent written & verbal communication skills.
+ Proficiency in MS Office is required.
+ Ensures timely arrival and consistent attendance in support of participants and the achievement of team goals.
+ Demonstrates the ability to manage all issues while maintaining a flexible, positive, caring, and cooperative demeanor.
+ Responds in a timely manner to operations leaders and stakeholders to facilitate informed decision-making.
+ Troubleshoots assigned issues, gathers evidence, and investigates all relevant information with participants, vendors, and internal departments to resolve the problem in a cooperative and collaborative manner.
Benefits offered vary by contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, and affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.
VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance

**Description**
**The Role**
The Client Advocate is responsible for managing client relationships and ensuring a seamless client experience. The CA leads and coordinates teams of consultants across WTW, including brokers, service colleagues, and claims advocates, to deliver efficient and effective support. This role requires strong leadership, communication, and project management skills to align resources with client needs.
A Client Advocate (CA) will need to have:
+ Strong negotiation skills
+ Strong management skills (mentoring and leading ACAs; coordinating with brokers)
+ Strong project management skills
+ Strong presentation skills
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
**The Role**
+ Retains and manages a complex book of business while ensuring client satisfaction
+ Establishes comprehensive understanding of each client's industry, business, and objectives
+ Provides strategic planning and consulting advice to clients, monitoring insurance and risk management needs in collaboration with WTW resources, practice, and industry groups
+ Coordinates delivery of the E365 Plan and Client Stewardship report
+ Engages and integrates WTW resources to support the client experience
+ Designs and delivers client presentations, stewardship reports, service plans, and schedules
Hybrid working opportunity based out of Miami or Atlanta, with required in-office time and client travel.
**Qualifications**
**The Requirements**
+ 10+ years of commercial Property & Casualty experience in a client facing role or demonstrated ability to fulfill role responsibilities
+ Strong knowledge of coverage forms to analyze program design, identify coverage gaps, and provide ongoing consultation
+ Ability to interpret, analyze, and present analytical models
+ Relationship management skills to leverage internal and external resources and drive conflict resolution
+ Negotiation skills to develop solutions and secure consensus across stakeholders
+ Strong communication skills, including group presentations and technical discussions
+ Strong project management experience with large, complex, or multi-dimensional accounts
+ Receptive to feedback, with strong critical thinking and adaptability
+ Proficiency in Microsoft Office, especially Excel and PowerPoint, and familiarity with relevant online tools
+ Active P&C insurance license with required continuing education
**Company Benefits**
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
+ **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
+ **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off ( ( _Washington State only_ )
+ **Retirement Benefits:** Contributory Pension Plan and Savings Plan (401k).
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in- office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
**EOE, including disability/vets**

**Description**
**Ready to make a real impact in your community?**
**Join us as a Family Advocate and be the change for children and families, all while enjoying great benefits and career growth!**
**DEVEREUX INVESTS IN YOU! We will help pay for your continued education and even help pay off your student loans!**
Devereux Florida provides intervention services for families in crisis who are referred by the Department of Children and Families, to provide them with resources and assistance to prevent children from entering the foster care system. Our goal is to create communities without abuse, neglect or abandonment, while helping parents or caregivers who may otherwise have no support or guidance.
The Family Advocate is a field-based position that assists the Case Manager to implement Safety Services and Support Plans. It provides direct support and assistance to parents and their children in their homes or in community-based settings.
**Services include, but are not limited to:**
+ Immediate Family Engagement
+ 24/7 Crisis Response
+ Professional team approach to family preservation
+ Skills Training
+ Intensive Case Management
+ Hands-on assistance to help manage the danger threats in the home.
+ Provide ongoing resource support (food, housing, clothing, medical, daycare, counseling, etc.)
+ Transportation to appointments as appropriate
This position plays a critical role in ensuring that families have the resources they need to quickly stabilize and build into strong, healthy and safe households, where children can excel and grow into confident and productive individuals.
**Position Details:**
**Salary:** **_Starts at $17.50 - 19.95 / hr_** (rate is based on education and relevant experience). This is a position is eligible for $000 sign-on bonus.
**Schedule:** Full time; Flexible schedule; **this is NOT a 9-5 position**
**Location:** This position is based out ofPalatka, FL: providing field-based services throughout Putnam County.
**Benefits and Rewards**
**We strive to create an inclusive environment, and retain the talented employees who make our organization a great place to work. We offer:**
+ **Paid time off** (24 days per year, increase with years of service); **Sick time** (64 hours per year)
+ **Tuition Paid Program** - Includes 100% of tuition covered (up to 15k reimbursed annually for undergraduate and 25k reimbursed annually for graduate)! Learn more **here.**
+ **Student Loan Repayment -** Let Devereux help pay back your student loans with student loan repayment! Learn more **here.**
+ **Retirement** - 403(b) through TIAA
+ **Quality Low-Cost Benefits** (medical, dental, vision), pet insurance, plus student loan debt assistance and 30-day benefit eligibility waiting period for new hires! **Free access to Payactiv** , a platform to get a portion of your earned wages between pay periods
+ **Employee Assistance Program and Employee Discounts** - Available the first day of employment through Carebridge
+ **Service Awards** - All employees celebrating a five-year increment (5, 10, 15, etc.) anniversary receive taxable compensation in recognition of their long-term commitment to Devereux.
_See what it's like to work for our Family Builders Program!_
#sponsored
**Qualifications**
**Education:**
+ High School Diploma or equivalent _required_
**Experience:**
+ 1+ years working with at-risk children and families, child welfare, case management, social work, direct support, or related _required_
+ Prior experience with car seats, installation and safety, and expiration dates _required_
**Other Requirements:**
+ Valid, unrestricted driver's license required
+ Must be able to complete a 3-day new hire orientation class via MSTeams; hours are approximately 9:00am to 5:00pm each day
+ Flexibility to train and/or provide coverage if needed at other Family Builders work locations such as in Deland, Daytona Beach or Palatka, FL.
+ Successfully pass pre-employment medical screenings which include: Drug Test and TB Test.
Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.
**For more information, please reach out us **
**Company Overview**
**Company Overview**
Devereux is one of the nation's largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults - and their families - every year.
**Our Mission:** Devereux changes lives - by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.
With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and foster care.
**Our Culture, Our Expectations**
At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide - every day - for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere. To be successful at Devereux, you will: put the needs of others first, feel called to serve and called to lead. As a member of our team, you will be a significant part of our commitment to providing a welcoming and supportive work environment across all programs and services, and within all policies and employee practices.
We believe a workplace rooted in inclusivity - offering a sense of belonging to all those who walk through our doors - is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that gives each of us a chance to change the world - one person, one family, one community at a time.
**What Devereux Offers You**
In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Eligible employees are eligible to start benefits after **30 days** of employment. In addition, we offer;
+ Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.
+ Student loan debt assistance, tuition reimbursement and continuing education assistance.
+ Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage.
+ Employee assistance / work-life balance program.
**Visit see why Devereux is a great place to work!**
_Devereux is a drug-free workplace, drug screening required. EOE_
**Posted Date** _6 days ago_ _(10/15/2025 9:34 AM)_
**_Requisition ID_** _ _
**_Category_** _Family Support_
**_Position Type_** _Full-Time_
The employment policies of Devereux Advanced Behavioral Health are to recruit and hire qualified employees without discrimination because of race, religion, creed, color, age, sex, marital status, national origin, citizenship status, ancestry, disability, veteran status, communication ability, gender identity or expression or sexual orientation and to treat them equally with respect to compensation and opportunities for advancement - including upgrading, promotion and transfer - consistent with individual skills and the needs of Devereux.

**Description**
**Ready to make a real impact in your community?**
**Join us as a Family Advocate and be the change for children and families, all while enjoying great benefits and career growth!**
**DEVEREUX INVESTS IN YOU! We will help pay for your continued education and even help pay off your student loans!**
Devereux Florida provides intervention services for families in crisis who are referred by the Department of Children and Families, to provide them with resources and assistance to prevent children from entering the foster care system. Our goal is to create communities without abuse, neglect or abandonment, while helping parents or caregivers who may otherwise have no support or guidance.
The Family Advocate is a field-based position that assists the Case Manager to implement Safety Services and Support Plans. It provides direct support and assistance to parents and their children in their homes or in community-based settings.
**Services include, but are not limited to:**
+ Immediate Family Engagement
+ 24/7 Crisis Response
+ Professional team approach to family preservation
+ Skills Training
+ Intensive Case Management
+ Hands-on assistance to help manage the danger threats in the home.
+ Provide ongoing resource support (food, housing, clothing, medical, daycare, counseling, etc.)
+ Transportation to appointments as appropriate
This position plays a critical role in ensuring that families have the resources they need to quickly stabilize and build into strong, healthy and safe households, where children can excel and grow into confident and productive individuals.
**Position Details:**
**Salary:** **_Starts at $17.50 - 19.95 / hr_** (rate is based on education and relevant experience). This is a position is eligible for $000 sign-on bonus.
**Schedule:** Full time; Flexible schedule; **this is NOT a 9-5 position**
**Location:** This position is based out of St. Augustine, FL: providing field-based services throughout Putnam and St. John's counties.
**Benefits and Rewards**
**We strive to create an inclusive environment, and retain the talented employees who make our organization a great place to work. We offer:**
+ **Paid time off** (24 days per year, increase with years of service); **Sick time** (64 hours per year)
+ **Tuition Paid Program** - Includes 100% of tuition covered (up to 15k reimbursed annually for undergraduate and 25k reimbursed annually for graduate)! Learn more **here.**
+ **Student Loan Repayment -** Let Devereux help pay back your student loans with student loan repayment! Learn more **here.**
+ **Retirement** - 403(b) through TIAA
+ **Quality Low-Cost Benefits** (medical, dental, vision), pet insurance, plus student loan debt assistance and 30-day benefit eligibility waiting period for new hires! **Free access to Payactiv** , a platform to get a portion of your earned wages between pay periods
+ **Employee Assistance Program and Employee Discounts** - Available the first day of employment through Carebridge
+ **Service Awards** - All employees celebrating a five-year increment (5, 10, 15, etc.) anniversary receive taxable compensation in recognition of their long-term commitment to Devereux.
_See what it's like to work for our Family Builders Program!_
#sponsored
**Qualifications**
**Education:**
+ High School Diploma or equivalent _required_
**Experience:**
+ 1+ year(s) working with at-risk children and families, child welfare, case management, social work, direct support, child care, schools or related _required_
**Other Requirements:**
+ Valid, unrestricted driver's license _required_
+ Flexibility to train and/or provide coverage if needed at other Family Builders work locations in Deland, Daytona Beach, Palatka and St. Augustine, FL.
+ Successfully pass pre-employment medical screenings which include: Drug Test and TB Test.
Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse and will cooperate with the authorities to the fullest extent possible.
**For more information, please reach out us **
**Company Overview**
**Company Overview**
Devereux is one of the nation's largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults - and their families - every year.
**Our Mission:** Devereux changes lives - by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.
With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and foster care.
**Our Culture, Our Expectations**
At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide - every day - for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere. To be successful at Devereux, you will: put the needs of others first, feel called to serve and called to lead. As a member of our team, you will be a significant part of our commitment to providing a welcoming and supportive work environment across all programs and services, and within all policies and employee practices.
We believe a workplace rooted in inclusivity - offering a sense of belonging to all those who walk through our doors - is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that gives each of us a chance to change the world - one person, one family, one community at a time.
**What Devereux Offers You**
In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Eligible employees are eligible to start benefits after **30 days** of employment. In addition, we offer;
+ Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.
+ Student loan debt assistance, tuition reimbursement and continuing education assistance.
+ Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage.
+ Employee assistance / work-life balance program.
**Visit see why Devereux is a great place to work!**
_Devereux is a drug-free workplace, drug screening required. EOE_
**Posted Date** _6 days ago_ _(10/15/2025 9:36 AM)_
**_Requisition ID_** _ _
**_Category_** _Family Support_
**_Position Type_** _Full-Time_
The employment policies of Devereux Advanced Behavioral Health are to recruit and hire qualified employees without discrimination because of race, religion, creed, color, age, sex, marital status, national origin, citizenship status, ancestry, disability, veteran status, communication ability, gender identity or expression or sexual orientation and to treat them equally with respect to compensation and opportunities for advancement - including upgrading, promotion and transfer - consistent with individual skills and the needs of Devereux.

**Description**
**The Role**
The Client Advocate is responsible for managing client relationships and ensuring a seamless client experience. The CA leads and coordinates teams of consultants across WTW, including brokers, service colleagues, and claims advocates, to deliver efficient and effective support. This role requires strong leadership, communication, and project management skills to align resources with client needs.
A Client Advocate (CA) will need to have:
+ Strong negotiation skills
+ Strong management skills (mentoring and leading ACAs; coordinating with brokers)
+ Strong project management skills
+ Strong presentation skills
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
**The Role**
+ Retains and manages a complex book of business while ensuring client satisfaction
+ Establishes comprehensive understanding of each client's industry, business, and objectives
+ Provides strategic planning and consulting advice to clients, monitoring insurance and risk management needs in collaboration with WTW resources, practice, and industry groups
+ Coordinates delivery of the E365 Plan and Client Stewardship report
+ Engages and integrates WTW resources to support the client experience
+ Designs and delivers client presentations, stewardship reports, service plans, and schedules
Hybrid working opportunity based out of Miami or Atlanta, with required in-office time and client travel.
**Qualifications**
**The Requirements**
+ 10+ years of commercial Property & Casualty experience in a client facing role or demonstrated ability to fulfill role responsibilities
+ Strong knowledge of coverage forms to analyze program design, identify coverage gaps, and provide ongoing consultation
+ Ability to interpret, analyze, and present analytical models
+ Relationship management skills to leverage internal and external resources and drive conflict resolution
+ Negotiation skills to develop solutions and secure consensus across stakeholders
+ Strong communication skills, including group presentations and technical discussions
+ Strong project management experience with large, complex, or multi-dimensional accounts
+ Receptive to feedback, with strong critical thinking and adaptability
+ Proficiency in Microsoft Office, especially Excel and PowerPoint, and familiarity with relevant online tools
+ Active P&C insurance license with required continuing education
**Company Benefits**
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
+ **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
+ **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off ( ( _Washington State only_ )
+ **Retirement Benefits:** Contributory Pension Plan and Savings Plan (401k).
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in- office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
**EOE, including disability/vets**

**Description**
**The Role**
The Client Advocate is responsible for managing client relationships and ensuring a seamless client experience. The CA leads and coordinates teams of consultants across WTW, including brokers, service colleagues, and claims advocates, to deliver efficient and effective support. This role requires strong leadership, communication, and project management skills to align resources with client needs.
A Client Advocate (CA) will need to have:
+ Strong negotiation skills
+ Strong management skills (mentoring and leading ACAs; coordinating with brokers)
+ Strong project management skills
+ Strong presentation skills
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
**The Role**
+ Retains and manages a complex book of business while ensuring client satisfaction
+ Establishes comprehensive understanding of each client's industry, business, and objectives
+ Provides strategic planning and consulting advice to clients, monitoring insurance and risk management needs in collaboration with WTW resources, practice, and industry groups
+ Coordinates delivery of the E365 Plan and Client Stewardship report
+ Engages and integrates WTW resources to support the client experience
+ Designs and delivers client presentations, stewardship reports, service plans, and schedules
Hybrid working opportunity based out of Miami or Atlanta, with required in-office time and client travel.
**Qualifications**
**The Requirements**
+ 10+ years of commercial Property & Casualty experience in a client facing role or demonstrated ability to fulfill role responsibilities
+ Strong knowledge of coverage forms to analyze program design, identify coverage gaps, and provide ongoing consultation
+ Ability to interpret, analyze, and present analytical models
+ Relationship management skills to leverage internal and external resources and drive conflict resolution
+ Negotiation skills to develop solutions and secure consensus across stakeholders
+ Strong communication skills, including group presentations and technical discussions
+ Strong project management experience with large, complex, or multi-dimensional accounts
+ Receptive to feedback, with strong critical thinking and adaptability
+ Proficiency in Microsoft Office, especially Excel and PowerPoint, and familiarity with relevant online tools
+ Active P&C insurance license with required continuing education
**Company Benefits**
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
+ **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
+ **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off ( ( _Washington State only_ )
+ **Retirement Benefits:** Contributory Pension Plan and Savings Plan (401k).
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in- office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
**EOE, including disability/vets**