Pharmacy Manager, Amazon Pharmacy
Posted today
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Job Description
We are looking for a Pharmacy Manager to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!
At Amazon Pharmacy, the Pharmacy Manager is a licensed Pharmacist who is responsible for the operation oversight and compliance of a small format pharmacy site, including; safety, quality, customer experience, budgetary, people development and operations objectives. The Pharmacy Manager will lead a small team of technicians and pharmacists, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the organization. This role will require hands-on involvement in the operation, handling tasks ranging from dispensing medications to managing the entire process of prescription fulfillment, ensuring completion from initiation to the final stage. This includes, filling, verifying and packing orders for shipment, in addition to pharmacist verifications. The Pharmacy Manager will have a strong commitment to patient safety and with high standards of service to deliver on being the earth’s most customer-centric pharmacy.
#everydaybetter
Key job responsibilities
• Responsible for the overall safety, quality, performance and customer experience of the operations.
• anage daily operations within the site, including meeting CPT times for same day deliveries, in partnership with co-located facilities and transportation.
• E aluate physician medication orders for appropriateness of drug, dosage, potential interactions, and route of administration. Make recommendations for therapy changes to the prescriber as appropriate.
• W ll set and clarify requirements and expectations for employees. Measures performance, provides feedback, and holds the team to a high bar.
• E ucate pharmacy staff on policies, reporting guidelines, and expectations as they relate to best quality practices
• D ives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their site to meet and exceed the operating plan.
• M naging workflow, escalations and effectively delegating across your leadership team in partnership with the Sr Pharmacy Operations Manager.
• S ay informed and adhere to local, state, and federal laws related to pharmacy practices, including changes or developments and their impact on Amazon Pharmacy and its customers
• C ordinate with the corporate legal team to maintain licensure of the pharmacy and its staff with various state pharmacy boards. Continuously monitor licensure requirements
• A ign policies and initiatives with requirements and demands of accrediting/licensing bodies (BOP, VIPPS, URAC, DEA, FDA, USP)
• R sponsible for the site’s growth and partnering with capacity planning and facilities for all growth workforce management needs
• Dev lops talent - Create, lead, engage with and direct a workforce to drive enhanced performance through our people agenda. This will include all levels of the business - safety of our people, employee engagement, performance leadership, training and development, as well as talent & succession planning.
• I plements change and/or develop new processes as required to provide ability to better service customers, reduce cost to serve and improve contribution.
• M intain the customer’s profile through leveraging our PharmacyOS/Pharmacy Lite database to include appropriate current and past medical history, appropriate clinical and laboratory data, and concurrent medication (including over the counter and home remedies).
• Oth r duties as assigned.
BASIC QUALIFICATIONS • D ctorate or Bachelor’s Degree in Pharmacy
• Act ve/Good Standing Pharmacist license in domicile state
• E tensive knowledge of state and federal laws, rules, and regulations surrounding pharmacy practices and patient safety
• E perience with performance metrics, process improvement and Lean techniques
• S rong in oral and written communication skills with the ability to think clearly, analyze quantitatively, problem-solve, support scope of requirements and prioritize.
• A le to manage detail, establish root cause and be able to extract and manipulate data
• W rk a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1 year Staff Pharmacist experience within Amazon Pharmacy (if currently an Amazon employee)
PREFERRED QUALIFICATIONS • 2 years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
• E perience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
• A ility to handle changing priorities and use good judgment in stressful situation
• D monstrated ability to successfully develop others into higher levels of leadership in an organization
• E trepreneurial in mind, with the tenacity to develop ideas independently and thrive in fast-paced environment is crucial
• A analytical thinker with project management skills, attention to detail, an ability to influence others, and exceptional organizational skills.
• I terest in long-term career development through assignments in multiple FCs across the nation.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Pharmacy Manager, Amazon Pharmacy
Posted 1 day ago
Job Viewed
Job Description
We are looking for a Pharmacy Manager to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!
At Amazon Pharmacy, the Pharmacy Manager is a licensed Pharmacist who is responsible for the operation oversight and compliance of a small format pharmacy site, including; safety, quality, customer experience, budgetary, people development and operations objectives. The Pharmacy Manager will lead a small team of technicians and pharmacists, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the organization. This role will require hands-on involvement in the operation, handling tasks ranging from dispensing medications to managing the entire process of prescription fulfillment, ensuring completion from initiation to the final stage. This includes, filling, verifying and packing orders for shipment, in addition to pharmacist verifications. The Pharmacy Manager will have a strong commitment to patient safety and with high standards of service to deliver on being the earth’s most customer-centric pharmacy.
#everydaybetter
Key job responsibilities
• Responsible for the overall safety, quality, performance and customer experience of the operations.
• anage daily operations within the site, including meeting CPT times for same day deliveries, in partnership with co-located facilities and transportation.
• E aluate physician medication orders for appropriateness of drug, dosage, potential interactions, and route of administration. Make recommendations for therapy changes to the prescriber as appropriate.
• W ll set and clarify requirements and expectations for employees. Measures performance, provides feedback, and holds the team to a high bar.
• E ucate pharmacy staff on policies, reporting guidelines, and expectations as they relate to best quality practices
• D ives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their site to meet and exceed the operating plan.
• M naging workflow, escalations and effectively delegating across your leadership team in partnership with the Sr Pharmacy Operations Manager.
• S ay informed and adhere to local, state, and federal laws related to pharmacy practices, including changes or developments and their impact on Amazon Pharmacy and its customers
• C ordinate with the corporate legal team to maintain licensure of the pharmacy and its staff with various state pharmacy boards. Continuously monitor licensure requirements
• A ign policies and initiatives with requirements and demands of accrediting/licensing bodies (BOP, VIPPS, URAC, DEA, FDA, USP)
• R sponsible for the site’s growth and partnering with capacity planning and facilities for all growth workforce management needs
• Dev lops talent - Create, lead, engage with and direct a workforce to drive enhanced performance through our people agenda. This will include all levels of the business - safety of our people, employee engagement, performance leadership, training and development, as well as talent & succession planning.
• I plements change and/or develop new processes as required to provide ability to better service customers, reduce cost to serve and improve contribution.
• M intain the customer’s profile through leveraging our PharmacyOS/Pharmacy Lite database to include appropriate current and past medical history, appropriate clinical and laboratory data, and concurrent medication (including over the counter and home remedies).
• Oth r duties as assigned.
BASIC QUALIFICATIONS • D ctorate or Bachelor’s Degree in Pharmacy
• Act ve/Good Standing Pharmacist license in domicile state
• E tensive knowledge of state and federal laws, rules, and regulations surrounding pharmacy practices and patient safety
• E perience with performance metrics, process improvement and Lean techniques
• S rong in oral and written communication skills with the ability to think clearly, analyze quantitatively, problem-solve, support scope of requirements and prioritize.
• A le to manage detail, establish root cause and be able to extract and manipulate data
• W rk a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1 year Staff Pharmacist experience within Amazon Pharmacy (if currently an Amazon employee)
PREFERRED QUALIFICATIONS • 2 years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
• E perience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
• A ility to handle changing priorities and use good judgment in stressful situation
• D monstrated ability to successfully develop others into higher levels of leadership in an organization
• E trepreneurial in mind, with the tenacity to develop ideas independently and thrive in fast-paced environment is crucial
• A analytical thinker with project management skills, attention to detail, an ability to influence others, and exceptional organizational skills.
• I terest in long-term career development through assignments in multiple FCs across the nation.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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