94 Anne Arundel Medical Center jobs in Arnold

**Company :**
Highmark Inc.
**Job Description :**
**JOB SUMMARY**
This job, as part of a physician team, ensures that utilization management responsibilities are performed in accordance with the highest and most current clinical standards. The incumbent reviews escalated cases electronically and using Medical Policy criteria sets to evaluate the medical necessity and appropriateness of the requested treatment of service. Depending on the nature of the case, telephonic peer to peer discussions may be required. The incumbent ensures compliance to NCQA, URAC, CMS, DOH, and DOL regulations at all times. In addition to utilization review, the incumbent participates as the physician member of the multidisciplinary team for case and disease management. They will advise the multidisciplinary team on cases, particularly high-risk cases, through the team structure. Additionally, the incumbent may be assigned special projects to help support and improve the care of our members
**ESSENTIAL RESPONSIBILITIES**
+ Conduct electronic review of escalated cases against medical policy criteria, which may include telephonic peer to peer discussions, to determine medical necessity and appropriateness. Complete initial determination of cases, review of appeals and grievances, and other reviews as assigned. Compose clear and concise rationales for member and provider determination notifications all while adhering to required compliance standards (NCQA, URAC, CMS, DOH, and DOL regulations, etc.). Ensure that all aspects of the medical management process are consistent with community standards of care.
+ Participate as a member of the CMDM multidisciplinary team. Attend huddles and grand rounds. Advise multidisciplinary team on cases that require physician expertise.
+ Participate in protocol and guidelines development to ensure consistency in the review process.
+ Actively manage projects and/or participate on project teams that require a physician subject matter expert.
+ Other duties as assigned.
**EDUCATION**
**Required**
+ Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO)
**Substitutions**
+ None
**Preferred**
+ Master's Degree in Business Administration/Management or Public Health
**EXPERIENCE**
**Required**
+ 5 years in Clinical, Direct Patient care (hospital, outpatient, or private practice)
**Preferred**
+ 1 year in Medical Management in a Health Insurance Plan; strong knowledge of managed care industry
**LICENSES AND CERTIFICATION**
**Required**
+ Medical Doctor or Doctor of Osteopathic Medicine (DO)
+ Awarded Board Certification at least once in specialty recognized by the American Board of Medical Specialties or the American Osteopathic Association Specialty Certifying Boards
+ Active medical state licensure required. Additional specific state licensure(s) may be required based on business need.
**Preferred**
+ None
**SKILLS**
+ Critical Thinking
+ Case Management
+ Customer Service
+ Oral & Written Communication Skills
+ Collaboration
+ Listening
+ Telephone Skills
+ General Computer Skills
+ Clinical Software
+ Managed Care
**Language (Other than English)**
None
**Travel Required**
0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
Position Type
Office-Based
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
No
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Rarely
Lifting: 25 to 50 pounds
Rarely
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$170,000.00
**Pay Range Maximum:**
$352,500.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at
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Req ID: J

**Overview**
The **Clinical Services Coordinator II** will provide administrative support for the Neurobehavioral Unit (NBU) program; serve as liaison for NBU and Kennedy Krieger staff and faculty, patients, and families; and work directly with NBU program faculty and staff to meet the needs of patients and families within the clinical programs.
**Responsibilities**
1. Provide administrative support to clinicians in the NBU programs. This includes, but is not limited to, creating/updating forms, typing, proofing, scanning, copying, and creating reports.
2. Manage and update clinical and administrative databases. Generate weekly reports for objectives and projects identified by NBU leadership. Notify directors and managers of outstanding documents.
3. Coordinate completion of competencies for staff and maintain documentation. Manage a database to track and generate reports to summarize staff compliance with completion of competencies.
4. Schedule and attend meetings, and produce written meeting notes for distribution.
5. Create written memos for distribution to staff.
6. Answer phones and retrieve messages from NBU call out number and disseminate to supervisors.
7. Schedule interviews for NBU program supervisors.
8. Manage requests for leave and faculty and staff calendar
9. Assist NBU leadership with relevant identified administrative tasks.
10. Order lunches, office supplies, coffee, and clinical materials as needed. Maintain appropriate storage of supplies.
11. Arrange conference travel for faculty, staff, and trainees.
**Qualifications**
**EDUCATION:**
+ High School diploma or equivalent required.
**EXPERIENCE:**
+ Minimum two years of previous administrative support experience required, preferably in a medical office or clinic setting.
+ Previous experience working with database software required.
**Vacancy ID** _12237_
**Job Location : Street** _707 N Broadway_
**# of Hours** _40.00_
**_Job Locations_** _US-MD-Baltimore_
**Pos. Type** _Regular Full Time_
**Department : Name** _Behav Psych - Neurobehavioral Unit Outpatient_
Equal Opportunity Provider & Employer M/F/Disability/ProtectedVet

Our client, a mission-driven organization dedicated to providing high-quality community and social care, is seeking a compassionate and experienced Clinical Lead for their home healthcare services, operating as a fully remote role. This position is vital for ensuring the delivery of exceptional patient care and clinical excellence within a home-based setting. You will lead and mentor a team of dedicated healthcare professionals, including nurses, therapists, and home health aides, providing clinical oversight and support. Key responsibilities include developing and implementing individualized care plans, ensuring compliance with all regulatory standards and best practices, and conducting patient assessments. You will also be responsible for managing referrals, coordinating with physicians and other healthcare providers, and ensuring seamless communication among the care team. The ideal candidate will have a strong clinical background, coupled with excellent leadership and communication skills. A deep understanding of home healthcare regulations, patient care protocols, and interdisciplinary team collaboration is essential. You should be adept at problem-solving and possess a genuine passion for improving patient outcomes and quality of life. This is a remote-first position, allowing you to manage your team and patient care strategies from anywhere. A Registered Nurse (RN) license is required, along with a Bachelor's degree in Nursing or a related healthcare field. A Master's degree is preferred. A minimum of 7 years of clinical nursing experience, with at least 3 years in a leadership or supervisory role within home healthcare or a related community care setting, is essential. Excellent organizational skills and the ability to manage multiple priorities are critical for success in this role. Join us in making a profound difference in the lives of individuals and families within their own homes.

Job Summary:

The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.

Essential Responsibilities:

• Completes an initial face-to-face assessment for every admitted member to identify discharge needs within 24hrs of admission.


• Document in KPHC and communicate the assessment outcomes to determine the appropriate transition plan with MAPMG physician healthcare team and patient/family.


• Active participant in daily Care Without Delay (CWD) rounds reporting on patient progression towards the established discharge plan.


• Review and document discharge plan in accordance with KP discharge planning documentation policies, facility policies, and regulatory requirements.


• Document any updates, care progression and barriers to discharge daily, and as indicated on assigned patients.


• Manage timeliness of care progression with physician and nursing staff to prevent avoidable delays and or days.


• Collaborate with Social Worker to coordinate, long-term care, assisted living, financial assistance, and other services, as required.


• Send referrals/communicate with in-network vendors for coordination of post-acute levels of care such as Home Health, DME, IV infusion, SNF, Sub-Acute and Acute Rehab.


• Timely identification, recording, and escalation of delays in care and barriers to discharge. Provide solutions to correct delays and recognize systemic patterns that require corrective action.


• Assure follow up appointments and referrals to ambulatory case manager for high-risk patient population are scheduled and communicated to patient/family prior to discharge.


• Observe all facility safety policies and procedures (infection control, Members Rights policies, and any regulatory requirements)


• Participate in Quality Assurance duties and implementation of programs to improve care Quality Indicators.


• Maintain professionalism with all duties in an effective and timely manner as directed or assigned by designated supervisor.


• Consistently work cooperatively with patients, patients representatives, facility staff, physicians, consultants, and ancillary service providers.

Approved for UM Cap Region but FTE reallocated for Doctors Hospital
Holidays and every other weekend.

Basic Qualifications:

Experience

• Minimum of one (1) year in an acute medical/surgical/ED or critical care nursing area.

Education

• Associate Nursing degree required.

License, Certification, Registration

• This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.

• Registered Nurse License (Virginia) within 6 months of hire AND Registered Nurse License (Maryland) within 6 months of hire

OR

• Compact License: Registered Nurse within 6 months of hire

• Registered Nurse License (District of Columbia) within 6 months of hire

• Basic Life Support

Additional Requirements:

• Experience using an electronic medical record system


• Some awareness or knowledge of health/care reimbursement systems (Medicare Advantage, Commercial payer, Medicaid and CMS regulatory rules)


• Annually: Successful completion of PCC Assessment of Critical Skills, Passing score on inter-rater reliability.


• Must be able to effectively communicate with physicians, members and their family or representatives, and hospital staff.


• Ability to work independently and apply critical thinking skills for problem solving and decision making.


• Adheres to KP Employees Handbook and facility policies and procedures.


• Must have excllent time management skills to develop organized work processess in a high-volume envirornment with rapidly changing priorities.


• Intermediate computer skills (Microsoft Office Suite proficiency).


• Ability to tolerate and cope with ambiguity.


• Ability to pormote teamwork and to work effectively as a team member.


• Excellent verbal and written communication skills.


• Ability to interact/communicate effectively with key internal and external stake holders.


• Provide excellent customer service to promote excellence in the patient experience.

Preferred Qualifications:

• Recent acute care, case management, or home health experience preferred.


• BSN preferred.

Job Summary:

The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.

Essential Responsibilities:

• Completes an initial face-to-face assessment for every admitted member to identify discharge needs within 24hrs of admission.


• Document in KPHC and communicate the assessment outcomes to determine the appropriate transition plan with MAPMG physician healthcare team and patient/family.


• Active participant in daily Care Without Delay (CWD) rounds reporting on patient progression towards the established discharge plan.


• Review and document discharge plan in accordance with KP discharge planning documentation policies, facility policies, and regulatory requirements.


• Document any updates, care progression and barriers to discharge daily, and as indicated on assigned patients.


• Manage timeliness of care progression with physician and nursing staff to prevent avoidable delays and or days.


• Collaborate with Social Worker to coordinate, long-term care, assisted living, financial assistance, and other services, as required.


• Send referrals/communicate with in-network vendors for coordination of post-acute levels of care such as Home Health, DME, IV infusion, SNF, Sub-Acute and Acute Rehab.


• Timely identification, recording, and escalation of delays in care and barriers to discharge. Provide solutions to correct delays and recognize systemic patterns that require corrective action.


• Assure follow up appointments and referrals to ambulatory case manager for high-risk patient population are scheduled and communicated to patient/family prior to discharge.


• Observe all facility safety policies and procedures (infection control, Members Rights policies, and any regulatory requirements)


• Participate in Quality Assurance duties and implementation of programs to improve care Quality Indicators.


• Maintain professionalism with all duties in an effective and timely manner as directed or assigned by designated supervisor.


• Consistently work cooperatively with patients, patients representatives, facility staff, physicians, consultants, and ancillary service providers.

Approved for UM Cap Region but FTE reallocated for Doctors Hospital
Holidays and every other weekend.

Basic Qualifications:

Experience

• Minimum of one (1) year in an acute medical/surgical/ED or critical care nursing area.

Education

• Associate Nursing degree required.

License, Certification, Registration

• This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.

• Registered Nurse License (Virginia) within 6 months of hire AND Registered Nurse License (Maryland) within 6 months of hire

OR

• Compact License: Registered Nurse within 6 months of hire

• Registered Nurse License (District of Columbia) within 6 months of hire

• Basic Life Support

Additional Requirements:

• Experience using an electronic medical record system


• Some awareness or knowledge of health/care reimbursement systems (Medicare Advantage, Commercial payer, Medicaid and CMS regulatory rules)


• Annually: Successful completion of PCC Assessment of Critical Skills, Passing score on inter-rater reliability.


• Must be able to effectively communicate with physicians, members and their family or representatives, and hospital staff.


• Ability to work independently and apply critical thinking skills for problem solving and decision making.


• Adheres to KP Employees Handbook and facility policies and procedures.


• Must have excllent time management skills to develop organized work processess in a high-volume envirornment with rapidly changing priorities.


• Intermediate computer skills (Microsoft Office Suite proficiency).


• Ability to tolerate and cope with ambiguity.


• Ability to pormote teamwork and to work effectively as a team member.


• Excellent verbal and written communication skills.


• Ability to interact/communicate effectively with key internal and external stake holders.


• Provide excellent customer service to promote excellence in the patient experience.

Preferred Qualifications:

• Recent acute care, case management, or home health experience preferred.


• BSN preferred.

Job Summary:

The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.

Essential Responsibilities:

• Completes an initial face-to-face assessment for every admitted member to identify discharge needs within 24hrs of admission.


• Document in KPHC and communicate the assessment outcomes to determine the appropriate transition plan with MAPMG physician healthcare team and patient/family.


• Active participant in daily Care Without Delay (CWD) rounds reporting on patient progression towards the established discharge plan.


• Review and document discharge plan in accordance with KP discharge planning documentation policies, facility policies, and regulatory requirements.


• Document any updates, care progression and barriers to discharge daily, and as indicated on assigned patients.


• Manage timeliness of care progression with physician and nursing staff to prevent avoidable delays and or days.


• Collaborate with Social Worker to coordinate, long-term care, assisted living, financial assistance, and other services, as required.


• Send referrals/communicate with in-network vendors for coordination of post-acute levels of care such as Home Health, DME, IV infusion, SNF, Sub-Acute and Acute Rehab.


• Timely identification, recording, and escalation of delays in care and barriers to discharge. Provide solutions to correct delays and recognize systemic patterns that require corrective action.


• Assure follow up appointments and referrals to ambulatory case manager for high-risk patient population are scheduled and communicated to patient/family prior to discharge.


• Observe all facility safety policies and procedures (infection control, Members Rights policies, and any regulatory requirements)


• Participate in Quality Assurance duties and implementation of programs to improve care Quality Indicators.


• Maintain professionalism with all duties in an effective and timely manner as directed or assigned by designated supervisor.


• Consistently work cooperatively with patients, patients representatives, facility staff, physicians, consultants, and ancillary service providers.

Approved for UM Cap Region but FTE reallocated for Doctors Hospital
Holidays and every other weekend.

Basic Qualifications:
Experience

• Minimum of one (1) year in an acute medical/surgical/ED or critical care nursing area.

Education

• Associate Nursing degree required.

License, Certification, Registration

• This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.

• Registered Nurse License (Virginia) within 6 months of hire AND Registered Nurse License (Maryland) within 6 months of hire

OR

• Compact License: Registered Nurse within 6 months of hire

• Registered Nurse License (District of Columbia) within 6 months of hire

• Basic Life Support

Additional Requirements:

• Experience using an electronic medical record system


• Some awareness or knowledge of health/care reimbursement systems (Medicare Advantage, Commercial payer, Medicaid and CMS regulatory rules)


• Annually: Successful completion of PCC Assessment of Critical Skills, Passing score on inter-rater reliability.


• Must be able to effectively communicate with physicians, members and their family or representatives, and hospital staff.


• Ability to work independently and apply critical thinking skills for problem solving and decision making.


• Adheres to KP Employees Handbook and facility policies and procedures.


• Must have excllent time management skills to develop organized work processess in a high-volume envirornment with rapidly changing priorities.


• Intermediate computer skills (Microsoft Office Suite proficiency).


• Ability to tolerate and cope with ambiguity.


• Ability to pormote teamwork and to work effectively as a team member.


• Excellent verbal and written communication skills.


• Ability to interact/communicate effectively with key internal and external stake holders.


• Provide excellent customer service to promote excellence in the patient experience.

Preferred Qualifications:

• Recent acute care, case management, or home health experience preferred.


• BSN preferred.

Job Summary:

The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.

Essential Responsibilities:

• Completes an initial face-to-face assessment for every admitted member to identify discharge needs within 24hrs of admission.
• Document in KPHC and communicate the assessment outcomes to determine the appropriate transition plan with MAPMG physician healthcare team and patient/family.
• Active participant in daily Care Without Delay (CWD) rounds reporting on patient progression towards the established discharge plan.
• Review and document discharge plan in accordance with KP discharge planning documentation policies, facility policies, and regulatory requirements.
• Document any updates, care progression and barriers to discharge daily, and as indicated on assigned patients.
• Manage timeliness of care progression with physician and nursing staff to prevent avoidable delays and or days.
• Collaborate with Social Worker to coordinate, long-term care, assisted living, financial assistance, and other services, as required.
• Send referrals/communicate with in-network vendors for coordination of post-acute levels of care such as Home Health, DME, IV infusion, SNF, Sub-Acute and Acute Rehab.
• Timely identification, recording, and escalation of delays in care and barriers to discharge. Provide solutions to correct delays and recognize systemic patterns that require corrective action.
• Assure follow up appointments and referrals to ambulatory case manager for high-risk patient population are scheduled and communicated to patient/family prior to discharge.
• Observe all facility safety policies and procedures (infection control, Members Rights policies, and any regulatory requirements)
• Participate in Quality Assurance duties and implementation of programs to improve care Quality Indicators.
• Maintain professionalism with all duties in an effective and timely manner as directed or assigned by designated supervisor.
• Consistently work cooperatively with patients, patients representatives, facility staff, physicians, consultants, and ancillary service providers.

Approved for UM Cap Region but FTE reallocated for Doctors Hospital
Holidays and every other weekend.

Basic Qualifications:

Experience

• Minimum of one (1) year in an acute medical/surgical/ED or critical care nursing area.

Education

• Associate Nursing degree required.

License, Certification, Registration

• This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.

• Registered Nurse License (Virginia) within 6 months of hire AND Registered Nurse License (Maryland) within 6 months of hire

OR

• Compact License: Registered Nurse within 6 months of hire

• Registered Nurse License (District of Columbia) within 6 months of hire

• Basic Life Support

Additional Requirements:

• Experience using an electronic medical record system
• Some awareness or knowledge of health/care reimbursement systems (Medicare Advantage, Commercial payer, Medicaid and CMS regulatory rules)
• Annually: Successful completion of PCC Assessment of Critical Skills, Passing score on inter-rater reliability.
• Must be able to effectively communicate with physicians, members and their family or representatives, and hospital staff.
• Ability to work independently and apply critical thinking skills for problem solving and decision making.
• Adheres to KP Employees Handbook and facility policies and procedures.
• Must have excllent time management skills to develop organized work processess in a high-volume envirornment with rapidly changing priorities.
• Intermediate computer skills (Microsoft Office Suite proficiency).
• Ability to tolerate and cope with ambiguity.
• Ability to pormote teamwork and to work effectively as a team member.
• Excellent verbal and written communication skills.
• Ability to interact/communicate effectively with key internal and external stake holders.
• Provide excellent customer service to promote excellence in the patient experience.

Preferred Qualifications:

• Recent acute care, case management, or home health experience preferred.
• BSN preferred.

Job Summary:

The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.

Essential Responsibilities:

• Completes an initial face-to-face assessment for every admitted member to identify discharge needs within 24hrs of admission.
• Document in KPHC and communicate the assessment outcomes to determine the appropriate transition plan with MAPMG physician healthcare team and patient/family.
• Active participant in daily Care Without Delay (CWD) rounds reporting on patient progression towards the established discharge plan.
• Review and document discharge plan in accordance with KP discharge planning documentation policies, facility policies, and regulatory requirements.
• Document any updates, care progression and barriers to discharge daily, and as indicated on assigned patients.
• Manage timeliness of care progression with physician and nursing staff to prevent avoidable delays and or days.
• Collaborate with Social Worker to coordinate, long-term care, assisted living, financial assistance, and other services, as required.
• Send referrals/communicate with in-network vendors for coordination of post-acute levels of care such as Home Health, DME, IV infusion, SNF, Sub-Acute and Acute Rehab.
• Timely identification, recording, and escalation of delays in care and barriers to discharge. Provide solutions to correct delays and recognize systemic patterns that require corrective action.
• Assure follow up appointments and referrals to ambulatory case manager for high-risk patient population are scheduled and communicated to patient/family prior to discharge.
• Observe all facility safety policies and procedures (infection control, Members Rights policies, and any regulatory requirements)
• Participate in Quality Assurance duties and implementation of programs to improve care Quality Indicators.
• Maintain professionalism with all duties in an effective and timely manner as directed or assigned by designated supervisor.
• Consistently work cooperatively with patients, patients representatives, facility staff, physicians, consultants, and ancillary service providers.

Approved for UM Cap Region but FTE reallocated for Doctors Hospital
Holidays and every other weekend.

Basic Qualifications:

Experience

• Minimum of one (1) year in an acute medical/surgical/ED or critical care nursing area.

Education

• Associate Nursing degree required.

License, Certification, Registration

• This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.

• Registered Nurse License (Virginia) within 6 months of hire AND Registered Nurse License (Maryland) within 6 months of hire

OR

• Compact License: Registered Nurse within 6 months of hire

• Registered Nurse License (District of Columbia) within 6 months of hire

• Basic Life Support

Additional Requirements:

• Experience using an electronic medical record system
• Some awareness or knowledge of health/care reimbursement systems (Medicare Advantage, Commercial payer, Medicaid and CMS regulatory rules)
• Annually: Successful completion of PCC Assessment of Critical Skills, Passing score on inter-rater reliability.
• Must be able to effectively communicate with physicians, members and their family or representatives, and hospital staff.
• Ability to work independently and apply critical thinking skills for problem solving and decision making.
• Adheres to KP Employees Handbook and facility policies and procedures.
• Must have excllent time management skills to develop organized work processess in a high-volume envirornment with rapidly changing priorities.
• Intermediate computer skills (Microsoft Office Suite proficiency).
• Ability to tolerate and cope with ambiguity.
• Ability to pormote teamwork and to work effectively as a team member.
• Excellent verbal and written communication skills.
• Ability to interact/communicate effectively with key internal and external stake holders.
• Provide excellent customer service to promote excellence in the patient experience.

Preferred Qualifications:

• Recent acute care, case management, or home health experience preferred.
• BSN preferred.

Posting Date

07/08/2025

111 Cherry Hill Rd Harbour Park West, Baltimore, Maryland, , United States of America

DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. You can make an exceptional difference in the lives of our patients and their families dealing with end-stage renal failure or chronic kidney disease. Do you desire to deliver care in an empathetic, compassionate way - the way you'd want your own care to be?

If you haven't considered Nephrology before, read on as we think that you should.

Joining DaVita as Patient Care Technician (PCT) is an exciting opportunity to jump start your career in the health care industry! With paid, extensive training, you will gain the skills needed to care for our patients and build a network of other health care professionals across the geography where you live. Once you have successfully completed training, you will join a holistic team of care professionals – including nurses, dietitian, social workers, and other experienced PCTs – to care for our patients. It's not a job, it's giving life and a career based on passion and purpose.

DaVita – which is Italian for "giving life" – is working to provide quality service to patients, partners, and teammates. Our mission is to be the Provider, Partner, and Employer of Choice.

Our PCTs also find DaVita professionally fulfilling. To help advance your career, we offer clear paths to higher levels of responsibility and compensation through our Clinical Ladders program. Through DaVita's Bridge to your Dreams program, teammates who have been in their role for six consecutive months and in good standing, are eligible to receive tuition assistance up front to pursue their dream of becoming a DaVita RN and getting their Associates Degree in Nursing. We also have dedicated training to become a Facility Administrator, and training to become a Regional Operations Director. Your success is driven by your performance and desire.

Some details about this position:

• No Dialysis experience is required.
• Training may take place in a facility or a training clinic other than your assigned home clinic
• Potential to float to various clinics during and after your training
• You must have a flexible schedule and be able to work mornings, evenings, weekends, and holidays
  
  

What you can expect:

• Direct Patient Care. Spend the majority of your day in direct one-on-one patient care to provide safe, comfortable and hygienic dialysis treatment.
• Our PCTs care for multiple patients.
• Technician Duties. To monitor patients before, during and after dialysis treatment including measuring and recording stats, patient observations, and hemodialysis machine setup. Please note you will have exposure to blood and needles.
• Building long-term relationships with your patients who are suffering from end stage renal disease and are receiving treatment on average 3 times/week. You will also be responsible for educating patients on Kidney Dialysis related topics.
• Team. Cross functional team of clinicians including technicians, nurses, dietitians, social workers and leadership. PCTs work under the supervision of a RN.
  
  

What we'll provide:

DaVita Rewards package connects teammates to what matters most including:

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave, pet insurance, and more
• Paid training
  
  

Requirements:

• Desire to enter the health care field to care for other people in need
• High school diploma or equivalent
• Must be comfortable working around blood and needles
• Must be comfortable mixing acid or bicarb
• Physical and mental ability to work long hours (some shifts are 12+ hours) on your feet so wear comfortable shoes! Our work ends when it's safe for our patients.
• Willingness to train and work across multiple clinics within the territory as needed.
• Health care experience a plus including: BONENT Certified, Certified Hemodialysis Technician (CHT), Certified Nursing Assistant (CNA), Certified Medical Assistant (CMA), or Phlebotomy certification.
  
  

DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our teammates to commit to improving patient health through clinical goal setting and quality improvement initiatives.

Ready to make a difference in the lives of patients? Take the first step and apply now.

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

$18.00 - $27.50 / hour

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.