Clinical Services Coordinator

21201 Baltimore, Maryland $70000 Annually WhatJobs

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Job Description

full-time
Our client is seeking a dedicated and compassionate Clinical Services Coordinator to manage and enhance patient care services in Baltimore, Maryland, US . This vital role involves coordinating various clinical programs, ensuring seamless patient flow, and supporting healthcare professionals in delivering high-quality medical assistance. The successful candidate will be responsible for administrative oversight of clinic operations, including scheduling, patient record management, and resource allocation. You will play a crucial part in maintaining compliance with healthcare regulations and standards, as well as implementing patient feedback mechanisms to improve service delivery. This position requires strong organizational abilities, excellent communication skills, and a deep understanding of healthcare protocols. The ability to empathize with patients and their families, coupled with effective problem-solving skills, will be key to success. You will collaborate closely with physicians, nurses, therapists, and administrative staff to optimize the patient experience and operational efficiency.

Key Responsibilities:
  • Coordinate the delivery of clinical services, ensuring patient needs are met efficiently and effectively.
  • Manage patient appointments, schedules, and medical records with accuracy and confidentiality.
  • Liaise between patients, families, and healthcare providers to facilitate communication and understanding.
  • Oversee the operational aspects of clinical departments, including supply management and equipment maintenance.
  • Ensure adherence to all healthcare regulations, licensing requirements, and quality standards.
  • Assist in the development and implementation of new patient care programs and protocols.
  • Train and supervise administrative and support staff involved in clinical services.
  • Monitor patient satisfaction and implement strategies for service improvement.
  • Collaborate with the finance department on billing and insurance processing.
  • Maintain a safe and welcoming environment for all patients and staff.

Qualifications:
  • Bachelor's degree in Healthcare Administration, Nursing, Public Health, or a related field.
  • Minimum of 3-5 years of experience in healthcare management or clinical coordination.
  • Knowledge of medical terminology, healthcare practices, and patient care principles.
  • Familiarity with electronic health record (EHR) systems and medical office software.
  • Excellent organizational, time management, and multitasking abilities.
  • Strong interpersonal and communication skills, with a patient-centered approach.
  • Ability to work effectively in a fast-paced, dynamic healthcare environment.
  • Proficiency in problem-solving and decision-making.
  • Understanding of healthcare regulations such as HIPAA.
  • Certification in Healthcare Management or similar is a plus.
This role offers a rewarding opportunity to contribute significantly to community health and patient well-being.
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Clinical Services Manager

21201 Baltimore, Maryland $98000 Annually WhatJobs

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Job Description

full-time
Our client, a highly respected community health organization dedicated to providing comprehensive care and support services, is looking for a compassionate and experienced Clinical Services Manager to lead their multidisciplinary team in Baltimore, Maryland, US . This vital role involves overseeing the day-to-day operations of various clinical programs, ensuring the delivery of high-quality, patient-centered care. The Manager will be responsible for staff supervision, professional development, and performance management of nurses, medical assistants, therapists, and other clinical professionals. Key responsibilities include developing and implementing clinical policies and procedures, ensuring compliance with healthcare regulations (e.g., HIPAA, JCAHO), and managing clinical budgets effectively. You will play a crucial role in quality improvement initiatives, patient safety programs, and program evaluation to enhance service delivery. Building and maintaining strong relationships with patients, families, and community partners is essential for fostering trust and ensuring positive health outcomes. The ideal candidate will possess a Master's degree in Nursing, Public Health, Health Administration, or a related clinical field, with a minimum of 7 years of experience in clinical practice and at least 3 years in a supervisory or management role within a healthcare setting. Licensure as a Registered Nurse (RN) or equivalent clinical credential is required. Strong leadership, communication, problem-solving, and organizational skills are paramount. Experience with electronic health records (EHR) systems and a deep understanding of community health principles are highly desirable. This position offers a meaningful opportunity to lead impactful clinical services and contribute to the well-being of the community.
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Medical Director, Clinical Services

21403 Annapolis, Maryland Highmark Health

Posted 21 days ago

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Job Description

Company :

Highmark Inc.

Job Description :

JOB SUMMARY

This job, as part of a physician team, ensures that utilization management responsibilities are performed in accordance with the highest and most current clinical standards. The incumbent reviews escalated cases electronically and using Medical Policy criteria sets to evaluate the medical necessity and appropriateness of the requested treatment of service. Depending on the nature of the case, telephonic peer to peer discussions may be required. The incumbent ensures compliance to NCQA, URAC, CMS, DOH, and DOL regulations at all times. In addition to utilization review, the incumbent participates as the physician member of the multidisciplinary team for case and disease management. They will advise the multidisciplinary team on cases, particularly high-risk cases, through the team structure. Additionally, the incumbent may be assigned special projects to help support and improve the care of our members

ESSENTIAL RESPONSIBILITIES

  • Conduct electronic review of escalated cases against medical policy criteria, which may include telephonic peer to peer discussions, to determine medical necessity and appropriateness. Complete initial determination of cases, review of appeals and grievances, and other reviews as assigned. Compose clear and concise rationales for member and provider determination notifications all while adhering to required compliance standards (NCQA, URAC, CMS, DOH, and DOL regulations, etc.). Ensure that all aspects of the medical management process are consistent with community standards of care.

  • Participate as a member of the CMDM multidisciplinary team. Attend huddles and grand rounds. Advise multidisciplinary team on cases that require physician expertise.

  • Participate in protocol and guidelines development to ensure consistency in the review process.

  • Actively manage projects and/or participate on project teams that require a physician subject matter expert.

  • Other duties as assigned.

EDUCATION

Required

  • Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO)

Substitutions

  • None

Preferred

  • Master's Degree in Business Administration/Management or Public Health

EXPERIENCE

Required

  • 5 years in Clinical, Direct Patient care (hospital, outpatient, or private practice)

Preferred

  • 1 year in Medical Management in a Health Insurance Plan; strong knowledge of managed care industry

LICENSES AND CERTIFICATION

Required

  • Medical Doctor or Doctor of Osteopathic Medicine (DO)

  • Awarded Board Certification at least once in specialty recognized by the American Board of Medical Specialties or the American Osteopathic Association Specialty Certifying Boards

  • Active medical state licensure required. Additional specific state licensure(s) may be required based on business need.

Preferred

  • None

SKILLS

  • Critical Thinking

  • Case Management

  • Customer Service

  • Oral & Written Communication Skills

  • Collaboration

  • Listening

  • Telephone Skills

  • General Computer Skills

  • Clinical Software

  • Managed Care

Language (Other than English)

None

Travel Required

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-Based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

No

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$170,000.00

Pay Range Maximum:

$352,500.00

Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J267780

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Clinical Services Coordinator II

21217 Baltimore, Maryland Kennedy Krieger Institute

Posted 8 days ago

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Job Description

**Overview**
The Clinical Services Coordinator II collaborates with clinical and non-clinical staff to facilitate the provision of coordinated interdisciplinary mental healthcare while meeting the needs of the patients/families served. This position is responsible for the efficient coordination of triage, acceptance, and case placement of referred patients. The incumbent will be the first point of contact for families and will coordinate needs prior to the initiation of services are initiated.
**Responsibilities**
1. Triage referrals for Center for Developmental Behavioral Health (DBH) services by reviewing documents obtained from patients/families ensuring that the referrals meet the department's criteria.
2. Monitor insurance benefit thresholds and facilitate the acquisition of authorizations by working with the Patient Access department. Maintains and stays abreast of all insurance requirements as they relate to the collection of accurate information.
3. Collect information from referring providers, patients/families, and medical records. Determine the appropriateness of fit and assignment and notify existing and new Institute providers of the shared case assignments.
4. Monitor and maintain various Epic Work Ques and related reports as needed.
5. Maintain full caseloads of clinicians within DBH by reviewing schedules to determine when to schedule additional evaluations.
6. Maintain regular contact with attending physicians to ensure that fellows are assigned appropriate types of cases.
7. Assist providers in transferring patients to higher levels of care as needed.
8. Assist sub-clinics and teams with triaging for clinic population and other special projects.
9. Lead the team during code green alerts.
10. Participate in training to develop clinical knowledge including mental health diagnoses, treatment models, and other therapeutic modalities.
**Qualifications**
QUALIFICATIONS:
Must obtain and maintain certification/training in the approved crisis response program as required by departmental standards.
EDUCATION:
* High School diploma or GED required.
* Bachelor's degree in human services related field or healthcare administration desirable.
EXPERIENCE:
* Minimum four years of previous relevant work experience required.
* Previous experience in a medical/mental health setting is strongly preferred.
**Minimum pay range**
USD $45,176.35/Yr.
**Maximum pay range**
USD $75,492.14/Yr.
**Vacancy ID** _12120_
**Pos. Category** _Administrative and Office Support_
**Job Location : Street** _1741 Ashland Ave_
**# of Hours** _40.00_
**_Job Locations_** _US-MD-Baltimore_
**Pos. Type** _Regular Full Time_
**Department : Name** _Psychiatry_
Equal Opportunity Provider & Employer M/F/Disability/ProtectedVet
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Medical Director, Clinical Services

21401 Annapolis, Maryland Highmark Health

Posted 16 days ago

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Job Description

**Company :**
Highmark Inc.
**Job Description :**
**JOB SUMMARY**
This job, as part of a physician team, ensures that utilization management responsibilities are performed in accordance with the highest and most current clinical standards. The incumbent reviews escalated cases electronically and using Medical Policy criteria sets to evaluate the medical necessity and appropriateness of the requested treatment of service. Depending on the nature of the case, telephonic peer to peer discussions may be required. The incumbent ensures compliance to NCQA, URAC, CMS, DOH, and DOL regulations at all times. In addition to utilization review, the incumbent participates as the physician member of the multidisciplinary team for case and disease management. They will advise the multidisciplinary team on cases, particularly high-risk cases, through the team structure. Additionally, the incumbent may be assigned special projects to help support and improve the care of our members
**ESSENTIAL RESPONSIBILITIES**
+ Conduct electronic review of escalated cases against medical policy criteria, which may include telephonic peer to peer discussions, to determine medical necessity and appropriateness. Complete initial determination of cases, review of appeals and grievances, and other reviews as assigned. Compose clear and concise rationales for member and provider determination notifications all while adhering to required compliance standards (NCQA, URAC, CMS, DOH, and DOL regulations, etc.). Ensure that all aspects of the medical management process are consistent with community standards of care.
+ Participate as a member of the CMDM multidisciplinary team. Attend huddles and grand rounds. Advise multidisciplinary team on cases that require physician expertise.
+ Participate in protocol and guidelines development to ensure consistency in the review process.
+ Actively manage projects and/or participate on project teams that require a physician subject matter expert.
+ Other duties as assigned.
**EDUCATION**
**Required**
+ Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO)
**Substitutions**
+ None
**Preferred**
+ Master's Degree in Business Administration/Management or Public Health
**EXPERIENCE**
**Required**
+ 5 years in Clinical, Direct Patient care (hospital, outpatient, or private practice)
**Preferred**
+ 1 year in Medical Management in a Health Insurance Plan; strong knowledge of managed care industry
**LICENSES AND CERTIFICATION**
**Required**
+ Medical Doctor or Doctor of Osteopathic Medicine (DO)
+ Awarded Board Certification at least once in specialty recognized by the American Board of Medical Specialties or the American Osteopathic Association Specialty Certifying Boards
+ Active medical state licensure required. Additional specific state licensure(s) may be required based on business need.
**Preferred**
+ None
**SKILLS**
+ Critical Thinking
+ Case Management
+ Customer Service
+ Oral & Written Communication Skills
+ Collaboration
+ Listening
+ Telephone Skills
+ General Computer Skills
+ Clinical Software
+ Managed Care
**Language (Other than English)**
None
**Travel Required**
0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
Position Type
Office-Based
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
No
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Rarely
Lifting: 25 to 50 pounds
Rarely
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$170,000.00
**Pay Range Maximum:**
$352,500.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J267780
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Clinical Services Manager - Mental Health

21201 Baltimore, Maryland $85000 Annually WhatJobs

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Job Description

full-time
Our client is seeking a compassionate and experienced Clinical Services Manager to lead their mental health services team in Baltimore, Maryland, US . This pivotal role involves overseeing the delivery of high-quality clinical care, ensuring adherence to best practices, and fostering a supportive environment for both clients and staff. You will be responsible for managing a team of therapists, counselors, and support staff, developing clinical programs, managing client caseloads, and ensuring compliance with all regulatory and ethical standards. This position requires strong clinical expertise, exceptional leadership, and a deep commitment to client well-being.

Key Responsibilities:
  • Provide clinical supervision and leadership to a multidisciplinary team of mental health professionals.
  • Oversee the development, implementation, and evaluation of evidence-based clinical programs and treatment plans.
  • Manage client intake processes, assignment to appropriate clinicians, and ongoing case management.
  • Ensure the quality and effectiveness of clinical services delivered, adhering to ethical guidelines and regulatory requirements.
  • Develop and implement policies and procedures for clinical operations.
  • Monitor client progress and outcomes, making adjustments to treatment plans as necessary.
  • Conduct clinical assessments, therapy sessions, and crisis interventions as needed.
  • Provide training and professional development opportunities for clinical staff.
  • Manage clinical staff schedules, performance, and professional development.
  • Collaborate with external agencies, referral sources, and community partners.
  • Ensure accurate and timely clinical documentation and record-keeping.
  • Contribute to strategic planning and program development initiatives.
  • Manage the clinical budget and ensure efficient resource allocation.

The ideal candidate will hold a Master's degree or Doctoral degree in Psychology, Social Work, Counseling, or a related field, with current licensure as an LCSW-C, LCPC, or equivalent in Maryland. A minimum of 5 years of progressive clinical experience in mental health services, with at least 2 years in a supervisory or management role, is required. Proven experience in developing and managing clinical programs, strong knowledge of various therapeutic modalities, and familiarity with mental health regulations and best practices are essential. Excellent leadership, communication, interpersonal, and problem-solving skills are a must. Experience with electronic health records (EHR) systems and a commitment to client-centered care are highly desirable for this role in Baltimore, Maryland, US .
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Manager, Clinical Engineering Services

21276 Baltimore, Maryland Johns Hopkins Medicine

Posted today

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Job Description

You Belong Here ! Come see why the Johns Hopkins Hospital is a world-renowned leader in patient care, serving the greater Baltimore community and patients from all across the globe. Our friendly and knowledgeable staff teams provide support throughout our many specialty departments and centers, from primary visits to emergency care. What Awaits You? Career growth and development Diverse and collaborative working environment Affordable and comprehensive benefits package including Tuition Reimbursement The Clinical Engineering Services Manager is responsible for overall supervision of inspection, maintenance testing, and repair work on medical devices. Manages Biomedical Engineering Technicians to ensure work is completed on schedule, within budget, and in compliance with applicable codes and regulations defined by CMS, The Joint Commission, FDA, the City, and other regulating bodies. Ensures that work and efforts of the division are effectively communicated to team members, peers, clinical representatives, and the leadership of the Department and Institution. Works with all appropriate parties across the Institution to implement innovative safety practices consistently. Prepares staffing and budgetary plans and manages resources to achieve goals. Actively participates in the annual capital budgeting process as well as scope development and technical review of both capital and operating initiatives. Manages diagnosis and recovery efforts as needed in the event of major and minor scheduled and unscheduled outages, weather disasters, and interruptions to building and system operations. Performs general managerial duties such as supervising staff, planning, scheduling, budgeting, data analysis, reporting, and performing presentations. This work is performed under limited supervision of an Assistant Director and using the tools and techniques of various technologies. Assures safety, efficiency, work quality, and cost-effectiveness in daily operations. Take a tour of our campus: Hours: Full time (40 hours) Day Shift, Weekdays Location: Johns Hopkins Hospital 600 N Wolfe St Baltimore, MD 21287 Requirements/Qualifications: Education: Requires Associate degree in Biomedical Technology or Electronics or equivalent credits in pursuit of a BS or experience equivalent Experience: Bachelor’s degree with 7 years of work experience, or AA degree with 11 years of work experience Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes: Full medical, dental, and vision plans Retirement plans Paid time off (PTO) Tuition reimbursement for you and your dependents Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins Tell a friend and get paid! Ask about our Employee Referral Program Bonus! And more! Visit Important Notices: ***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position. Salary Range: Minimum $4.98/hour - Maximum 78.73/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a 0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins! Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers. #J-18808-Ljbffr

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Patient Care Navigator I

20780 Hyattsville, Maryland Mary's Center

Posted 14 days ago

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Job Description

Position Summary

A Patient Care Navigator (PCN) plays a crucial role at Mary's Center by providing the first-line of customer service for the clinic and the entire organization. Bilingual language skills strongly preferred.

Reportability

Patient Care Navigator will report to the Patient Care Navigator Manager of their designated site.

Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Greet & welcome patients, visitors, and others to Mary's Center.
  • Facilitate a positive and efficient office environment by modeling professional performance and conduct.
  • Communicate pertinent information to patients and clinic team members.
  • Adhere to all Mary's Center's confidentiality & HIPPA policies.
  • Participate as a member of the clinical team to improve quality and health outcomes.
  • Coordinate care and services for patients.
  • Coordinate care with external clinicians, specialists, and hospital services.
  • Enroll patients into the care team.
  • Obtain socio-demographic information for population health management.
  • Participate with patient education projects and initiatives.
  • Collect and track data necessary for patient care and health outcomes reporting.
  • Implement clinical questionnaires and surveys in preparation for patient care.
  • Assess care affordability and assist enrollment in insurance or discount programs.
  • Maintain, coordinate, and organize patient records for clinical care and public health.

    • Coordinate and transfer public health information with State departments of health including reportable infections and vaccinations.
    • Coordinate and transfer clinical care information with other care providers manually and through the regional health information exchange.
  • Prepare and maintain the patient care area.
  • Other duties as assigned by supervisors.


Qualifications

The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience - Minimum of High School Diploma or GED equivalent. Previous experience as a receptionist in a medical office setting desired.

Physical Demands - Regularly required to sit; frequently required to reach with hands and arms, walk, stoop, kneel, crouch, talk or hear; must be able to lift objects up to twenty-five (25) pounds.

Work Environment - Mostly in a typical front office setting with quite to moderate noise level. May be exposed to extreme cold, heat, and humidity due to outside weather conditions.

The Benefits:
  • Health Insurance: medical, dental & vision - plus retirement options through 403(b) contribution and investment opportunities
  • 25 days of paid leave annually (in addition to paid holidays), plus 5 educational days
  • Tuition reimbursement of $2000/year towards education assistance and professional development
  • Transportation subsidy via metro & bus
  • Employee Assistance Program (EAP)


Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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PATIENT CARE ASSISTANT - CRMC

20792 UPPR MARLBORO, Maryland Mt. Washington Pediatric Hospital

Posted 2 days ago

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Job Description

Description

PATIENT CARE ASSISTANT JOB SUMMARY
Under the supervision of the designated Registered Nurse (RN), the Patient Care Assistant (PCA) supports the mission, vision, and values of MWPH.
ESSENTIAL FUNCTIONS OF POSITION
Functions as an integral part of the Interdisciplinary Team for the patient population served.
Demonstrates a helpful and professional demeanor, and competently performs delegated nursing and support duties including direct patient care.
Assists patients with activities of daily living such as bathing, dressing, feeding, ambulating, etc.,
Applies adaptive devices, records vital signs, intake and output of patient specimens.
Regularly cleans equipment and toys per policy and stocks patient supplies ensuring adequate levels are maintained.
Responds to patient call lights promptly, anticipates and addresses patient and family needs, and may perform clerical duties in the absence of the Unit Secretary.
Effectively utilizes down time to offer assistance and interact with patients, families and assist other staff with patient care activities.
Complies with approved policies, and procedures.
Accurately documents patient care activities in a timely manner, and keeps the Registered Nurse well informed of patient status, activities, issues, and status of his/her assignments.
Functions with a focus on patient safety and customer service, and applies infection control practices effectively and consistently.
The PCA with appropriate competencies may serve as escort for patient transport and as a "Sitter" according to policy.
POSITION REQUIREMENTS
Educational Requirements: High School Diploma/Equivalent preferred
Licensure, Certification and Registration: Current CPR, Current Certification as a Nursing Assistant in the State of Maryland
Work Orientation and Experience: Certified Nursing Assistant experience preferred. Registered Nurse Students or Licensed Practical Nursing Students who hold Maryland State Certification as a Nursing Assistant and have completed their Nursing Fundamentals Course and a Clinical Rotation, may work as a Patient Care Assistant, without additional experience.
Knowledge, Skills and Abilities: Accurately takes and records vital signs, and intake and output, weight, height, etc. Demonstrates a highly compassionate and customer-oriented approach to care and service. Demonstrates knowledge of infection control practices. Interpersonal skills necessary to effectively and courteously interact with staff, patients, families, and visitors, etc. Effective oral and written skills. Ability to manage multiple demands. Ability to take directions and follow through, but also to be self-directed with patient/family assistance. Good communication skills. Team player. Computer proficiency. Good judgment and follow-up. Ability to position patient, lift 25 pounds, walk, run, sit, stand, stoop, kneel, reach, push, pull, demonstrate manual dexterity, mobility, and visual and auditory ability to do this job. Other Requirements Specific to Assigned Area. Skills and ability to position and transfer patients while maintaining patient comfort and safety.
REPORTING RELATIONSHIPS
Supervision Received: Directly reports to the Unit Manager or Site Administrator. Receives clinical direction and guidance from the Nurse.
Supervision Exercised: None
INTERPERSONAL RELATIONSHIPS, TOOLS/EQUIPMENT USED, PHYSICAL ENVIRONMENT/WORKING CONDITIONS
Regular or continuous risk of exposure to body fluids, infectious waste or blood borne diseases requiring the use of personal protective equipment and adherence to established policies and protocols. Occasionally subjected to irregular hours. Occasional stress due to emergency situations or multiple demands. This job description identifies the general nature and level of work to be performed. It is not to be considered an exhaustive list of responsibilities, duties or skills required of an incumbent.
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Patient Care Tech - Neurology

21217 Baltimore, Maryland Ascension Health

Posted 3 days ago

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Job Description

**Details**
+ Department: Neurology
+ Schedule: Full-time DAY 36 hrs wkly 7a-730p every 3rd weekend and rotating Holiday
+ Facility: St. Agnes - Ascension
+ Location: Baltimore, MD
+ Salary: $18.78 - $23.21 per hour
**Benefits**
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
_Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer._
**Responsibilities**
Perform basic clinical and non-clinical patient care activities under supervision in assigned area.
+ Aid with entry and exit of patients.
+ Assist patients with tending to personal care and activities of daily living.
+ Report findings or changes in physical, mental and emotional conditions to nursing staff.
+ Document necessary records.
+ Responsible for keeping patient rooms clean and orderly as well as maintaining medical equipment.
**Requirements**
Licensure / Certification / Registration:
- BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted.
- Nurse Aide credentialed from the Maryland Board of Nursing obtained prior to hire date or job
transfer date required.
Education:
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
**Additional Preferences**
No additional preferences.
**Why Join Our Team**
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
**Equal Employment Opportunity Employer**
Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) ( poster or EEO Know Your Rights (Spanish) ( poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice ( note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
**This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.**
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