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Showing 195 Assistant Manager jobs in Miami
Assistant Manager
Posted 3 days ago
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Job Description
Flynn Applebee's is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
Position Description
As an Applebee's Assistant Manager, you will be engaged in all aspects of the day-to-day operations at the restaurant. You are responsible for getting guests and staff passionate about their experience every day at Applebee's. You will need to be team leader, excellent problem solver, handle stress and rise above. You will work hard, but have an outstanding time doing it!
Essential Duties and Responsibilities
+ Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit.
+ Cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs.
+ Ensures the immediate response and correction of all verbal guest complaints to self and staff.
+ Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards.
+ Maintains departmental inventory levels.
+ Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks.
+ Effectively schedules employees to meet sales demands.
+ Maintains effective safety and security programs.
+ Promotes and leads restaurant organization, cleanliness and sanitation.
+ Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs.
+ Promotes quality recruitment and referrals of potential team member and management candidates.
+ Promotes Flynn | Applebee's training procedures for new managers.
+ Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems.
+ Participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations.
+ Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development.
+ Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action.
+ Assures compliance with company policies, practices and procedures.
+ Responsible for controlling cost in assigned department.
+ Compliance with local, state and federal laws, regulations and guidelines.
+ Drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion.
+ Responsible for preparing and submitting accurate daily paperwork.
+ Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards.
+ Provides a role model for managers and employees.
+ Develops self on all store related technology.
+ Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant. This includes cooking on the line, expo, seating guests, bartending, etc.
+ Uses the Management Development Program for continuous growth of leadership skills and proficiencies.
Education and Experience
+ At least 2-3 years restaurant management experience
+ Serve Safe Food and Serve Safe Alcohol Certifications also a plus
Physical Standards:
Must have the ability to:
+ Work various shifts ranging in hours, including weekends.
+ Stand and exert well-paced mobility for up to ten (10) hours in length.
+ Safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
+ Read and write to facilitate communication. Must possess finger and hand dexterity for using small tools and equipment.
**For a copy of Flynn Group's Workplace Privacy Notice, please visit**
** Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
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Assistant Manager
Posted today
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Job Description
Benefits:
- 401(k)
- Employee discounts
- Free uniforms
- Training & development
- Wellness resources
Hand and Stone Massage and Facial Spa in Doral, FL is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.
Ideal candidates for this role demonstrate the following attributes:
- Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture.
- Member Conversion and Customer Service-As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
- Promote Health and Wellness You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
- Multi-Tasking Expertise Have experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
- Passion to Drive Results You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.
- Superior Customer Service - Proactively avoid customer service issues from escalting by delivering a high level of customer satisfaction and promptly resolving issues.
- 18 years old or older
- Highschool diploma or equivalent
- Strong communication skills and attention to detail
- Competitive pay with commission opportunities and bonus potential
- Guaranteed hourly pay
- Opportunities for career growth and advancement
- Employee discounts and wellness benefits
- $18/hour plus bonuses based on membership sales
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Assistant Manager
Posted today
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Job Description
Job Description
Summary:
This position is primarily responsible for coordinating the activities of workers engaged in selling alcoholic beverages for consumption on premises. This position is also responsible for mixing and serving alcoholic and nonalcoholic drinks to patrons of the bar by performing the following duties personally or through subordinate supervisors.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following. Other duties may be assigned.
Estimates and orders foodstuffs, liquors, wines, or other beverages, and supplies.
Adjusts customers' complaints concerning service, food, and beverages.
Inspects establishment and observes workers and patrons to ensure compliance with occupational, health, and safety standards and local liquor regulations.
Plans and arranges promotional programs and advertisements.
Hires entertainers.
Serves as a backup bartender if several other staff members are out.
SUPERVISORY RESPONSIBILITIES:
Directly supervises employees in the Bar. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following competencies:
- Problem-Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
- Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
- Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
- Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
- Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
- Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
- Managing People - Includes staff in planning, decision-making, facilitating, and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products, and services; Continually works to improve supervisory skills.
- Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
- Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethics; Upholds organizational values.
- Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
- Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
- Safety and Security - Observe safety and security procedures; Determine appropriate action beyond guidelines; Report potentially unsafe conditions; Use equipment and materials properly.
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
EDUCATION AND/OR EXPERIENCE:
Associate degree (A. A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
OTHER QUALIFICATIONS:
- Takes orders from customers or Bar Waiters/Waitresses.
- Mixes ingredients such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks.
- Serves wine and draught or bottled beer.
- Collects money for drinks served.
- Arrange bottles and glasses to make an attractive display.
- Slices and pits fruit for garnishing drinks.
- Prepares appetizers such as pickles, cheese, and cold meats.
- Replenishes bar snacks such as chips, pretzels, and nuts.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand, walk, climb, balance, stoop, kneel, crouch, or crawl and taste or smell.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles, toxic or caustic chemicals, and the risk of electrical shock. The employee is frequently exposed to the risk of radiation and vibration. The employee is occasionally exposed to wet and/or humid conditions (non-weather); working near moving mechanical parts; outdoor weather conditions; extreme cold (non-weather) and extreme heat (non-weather).
The noise level in the work environment is usually loud.
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Assistant Manager
Posted today
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Job Description
A Retail Assistant Manager, or Assistant Store Manager, is responsible for making sure that the daily operations of a retail outlet run smoothly by supporting staff on the sales floor and handling administrative duties. Their duties include inspecting inventory shipments, resolving customer complaints and training new team members.
Assist the store manager in realizing or exceeding determined sales plans and target metric objectives
Ensure consistent execution of company’s marketing and visual presentation
Set up advertising displays and arrange merchandise on counter or tables to promote sales
Train staff on how to drive sales through consistent development of product knowledge and customer service standards
Ensure compliance to policies and procedures and report concerns to senior management
Maintain proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management
Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked
Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork
Required Qualifications:
- 2 years of demonstrated consistent retail sales/customer service experience (fashion/apparel retail experience preferred)
- Experience in an Assistant Store Manager, Store Manager, or Team Supervisor role
- Excellent leadership skills and the ability to work with teams
- Good communication and interpersonal skills towards customers, staff members and store managers
- Open availability (Opening and/or closing shifts, weekends, Holiday seasons)
- Must have a reliable mode of transportation upon first date of employment to complete trips to the Bank to submit deposits
- Great attention to detail for purposes of erecting attractive marketing displays, arranging merchandise and maintaining store appearance
- Ability to lift heavy merchandise, walk and stand for long hours
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Assistant Manager, Non-Exempt
Posted today
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Job Description
Who We Are : Playa Bowls is New Jersey’s Original Acai Shop™, and our mission is to bring super fruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 200-unit operator and franchisor of the leading fast casual restaurant concept.
What We Offer:
- Tips: Our awesome staff + our awesome guest = a lot of tips!
- Bonuses: we offer referral bonuses and a great rewards program!
- Development: Our Playa Bowls training program will allow you to grow your skills to use in any career!
- Fun Environment: We are always dancing, smiling & having lots of fun!
- Playa Discounts: If an employee is working, they receive 50% off and one free bowl during their shift & if they're not working, they receive 30% off! Win-win!
Who You Are: You’re a positive and enthusiastic people-person, who may just so happen to have a passion for fruit, superfoods, and all things healthy! As the Assistant Store Manager , you will be doing a variety of tasks from training new employees to strategically resolving problems. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!
What You’ll Do:
- Check products to ensure consistency, palatability, and quality
- Investigate and resolve complaints regarding food quality, service, and accommodations
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to make sure it’s up to Company Standards
- Schedule staff hours utilizing appropriate systems/software and assign duties to ensure economical use of food and timely preparation
- Review work procedures and operational problems to determine ways to improve service, performance, or safety
- Perform some food preparation or service tasks
- Maintain food and equipment inventories
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performances
- Arrange for equipment maintenance and repairs, and coordinate a variety of services
- Utilize POS system, operate cash register and make bank deposits.
- Adhere to company opening and closing procedures and maintain accompanying records
What You’ll Bring:
- Previous Managerial Experience
- Valid Driver’s License
- A Team Player
- Great Customer Service
- Knowledge of Supply Chain
- Personnel and Human Resources Duties
- Communication and Active Listening Skills
- Critical Thinking
- Most importantly, FUN
MISSION
Inspire and support our communities one bowl at a time.
VALUES
Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol
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Assistant Manager, Non-Exempt
Posted today
Job Viewed
Job Description
Job Description
Who We Are : Playa Bowls is New Jersey’s Original Acai Shop™, and our mission is to bring super fruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 200-unit operator and franchisor of the leading fast casual restaurant concept.
What We Offer:
- Tips: Our awesome staff + our awesome guest = a lot of tips!
- Bonuses: we offer referral bonuses and a great rewards program!
- Development: Our Playa Bowls training program will allow you to grow your skills to use in any career!
- Fun Environment: We are always dancing, smiling & having lots of fun!
- Playa Discounts: If an employee is working, they receive 50% off and one free bowl during their shift & if they're not working, they receive 30% off! Win-win!
Who You Are: You’re a positive and enthusiastic people-person, who may just so happen to have a passion for fruit, superfoods, and all things healthy! As the Assistant Store Manager , you will be doing a variety of tasks from training new employees to strategically resolving problems. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!
What You’ll Do:
- Check products to ensure consistency, palatability, and quality
- Investigate and resolve complaints regarding food quality, service, and accommodations
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to make sure it’s up to Company Standards
- Schedule staff hours utilizing appropriate systems/software and assign duties to ensure economical use of food and timely preparation
- Review work procedures and operational problems to determine ways to improve service, performance, or safety
- Perform some food preparation or service tasks
- Maintain food and equipment inventories
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performances
- Arrange for equipment maintenance and repairs, and coordinate a variety of services
- Utilize POS system, operate cash register and make bank deposits.
- Adhere to company opening and closing procedures and maintain accompanying records
What You’ll Bring:
- Previous Managerial Experience
- Valid Driver’s License
- A Team Player
- Great Customer Service
- Knowledge of Supply Chain
- Personnel and Human Resources Duties
- Communication and Active Listening Skills
- Critical Thinking
- Most importantly, FUN
MISSION
Inspire and support our communities one bowl at a time.
VALUES
Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol
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T Mobile Authorized Retailer Assistant Manager
Posted today
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Job Description
Job Description
Benefits:
- Commission
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Donation matching
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Chase #LimitlessPotential at Luna Wireless, an Authorized T-Mobile Retailer!
Luna Wireless is one of the largest Authorized T-Mobile Retailers in the US!
Seeking candidates with a hustle and ambition for unlimited potential.
If you want to earn unlimited commissions while working in a fun, fast-paced environment, Luna Wireless is the place to be!
Se prefieren hablantes bilinges de espaol, pero no se requieren.
Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture
Be unstoppable with us!
Job Overview:
The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team to deliver T-Mobiles aspirations of earning a place in our customers hearts and Mobile Associate success.
Job Responsibilities:
- Responsible for infusing every stores Mobile Associate s with a passion for T-Mobiles Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers.
- Ensure that every need the customer has, when coming into the store, is met and that employees build the customers confidence by making their experience comfortable, simple and by solving the whole problem.
- Complete observations of Mobile Associate s interactions with customers, including feedback, to be used in development, training & coaching conversations.
- Effectively manage customer wait time. Keep current on products, services, and promotions.
- Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to the team. Interact directly with Mobile Associate s to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time.
- Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards. Use visual displays and interactive devices effectively. Keep visual displays and devices current. Assist in the execution of Retail Methods & Procedures.
- Ensure team knowledge of store systems. Ensure that teams are knowledgeable about corporate and store communications. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses. Manage discounting and credits.
- 1 year customer service and/or sales experience, retail environment preferred
- Available to work a varied schedule including nights, weekends, and holidays
- Ability to lead and mentor people to deliver great results
- Outstanding communicator with ability to interact with teammates and customers
Whats in it for you:
- Competitive base pay, plus commissions
- Benefits for part-time and full-time employees
- Medical, dental and vision benefits
- 401K Plan
- Generous paid time-off programs
- Phone service discounts
- Serious growth potential for your career
- This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldnt do it without someone like you. So, what do you say? Isnt it time you explored what could become the career move of a lifetime?
We invite you to apply today!
Requirements:
- At least 18 years of age
- Legally authorized to work in the United States
- High School Diploma or GED
#NeverStopGrowing
Luna Wireless doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers, because its that shared drive to aim high that drives our business and our culture forward.
Dont meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Luna Wireless we are dedicated to building a diverse, inclusive, and authentic workplace, so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Luna Wireless, A T-Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team.
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Assistant General Manager
Posted 10 days ago
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Job Description
Double Luck is a Chinese Restaurant by Bad Juju (Tam Tam, Over Under, Low Key, Fratesi's) in Miami. Fun and familiar, with Cantopop on the playlist and chicken flaming on tables, Double Luck is a place as well suited for occasions as lazy sunday evenings with friends.
Chef Adrian Ochoa (Tam Tam, Ghee, Itamae) brings a menu with some elevated Chinese-American classics as well as regional Chinese favorites and dishes inspired and utilizing techniques and ingredients of Chinese cooking.
Overview:
The Assistant General Manager will oversee the front of house restaurant operations on a day to day basis. Strong leadership should be accompanied by a customer service orientation and commitment to company values and image. Oversee attention to all operational details to ensure the comfort, safety and enjoyment of guests and job satisfaction of staff, as well as the financial success of the establishment.
Responsibilities:
- Training staff to provide excellent service to patrons.
- Ensure lighting, sound, and overall atmosphere of the restaurant is where it needs to be and adjusted based on the room.
- Maintain cleanliness and service standards by front of house employees and throughout the dining room and guest facing areas.
- Manage the opening and/or closing processes of the restaurant.
- Keep the POS updated with stock, pricing, and menu changes.
- Assist the host and reservationist in managing reservations and keeping the restaurant full.
- Assist the to-go team in the management and fulfillment of to-go orders
- Maintaining a fun and safe environment for patrons and staff.
Experience and Qualification:
-Proficiency with Toast
-Working knowledge of alcoholic and non-alcoholic beverages.
-Knowledge of local and state regulations related to alcohol service and health code compliance.
-Competency in resource management and inventory control.
-Customer service orientation.
-Knowledge of basic accounting principles, personnel management and marketing
More detail about Double Luck part of Bad Juju, please visitIs this job a match or a miss?
Assistant General Manager
Posted 18 days ago
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Job Description
Assistant General Manager — Fooq's Miami
We All Gotta Eat!, a growing, multi-concept hospitality group with locations in NYC and Miami, is seeking an experienced Assistant General Manager to support our Miami-based restaurant: the upcoming Fooq’s Little River (a 200-seat Mediterranean restaurant with lounge/nightlife).
About the Role:Reporting to the General Manager and Director of Operations, the Assistant General Manager will be responsible for coordinating all aspects of promoting and selling events and maximizing revenue.
Benefits:
- Holiday Parties – Celebrate the season with the team.
- Health Insurance Premium contribution
- PTO - Enjoy paid time off
- Employee Dining Discounts – Save on company wide dining discounts
- Career Advancement Opportunities - Opportunities for career advancement company wide
Key Responsibilities:
- Maintain the highest standards of food and beverage quality, guest service, cost control and consistency in accordance with Fooq’s expectations.
- Assist in all hiring, teaching, supervision, management, coaching, counseling, and evaluation of all team members under the dynamic guidelines set for the brand.
- Process the weekly schedule and payroll for the hourly staff, conduct pre-shift meetings and assist team members with any inquiries.
- Adhere, control, and demonstrate operating standards, policies and procedures to be followed by management and staff.
- Excellent communication skills required, both verbally and in writing, to provide clear direction to the management and service teams.
- Assign and instruct the team members and managers in the details of their work. Observe performance and encourage improvement where necessary.
Requirements:
- 4+ years of experience in restaurant and bar operations management in a high volume, high-end establishment
- Strong computer skills.
- Must possess a positive and solution-oriented attitude.
- Ability to effectively deal with internal and external guests, some of whom will require levels of patience and tact as well as diplomacy to defuse anger, collect factual information, and resolve conflict to resolution required.
About Us:We All Gotta Eat! is committed to cultivating diverse, high-performing teams and providing exceptional hospitality experiences. Learn more: @fooqsmiami | @we.all.gotta.eat | @eleventhstreetpizza | |
We All Gotta Eat! is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $85,000.00 - $95,000.00 per year
Benefits:
- Employee discount
- Monthly Health insurance premium contribution
- Paid time off
- Paid training
Work Location: In person
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Assistant General Manager
Posted 22 days ago
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Job Description
An Assistant General Manager (AGM) plays a critical role in supporting the General Manager (GM) in overseeing daily operations, ensuring smooth functioning of the business, and achieving organizational goals.
Job Title : Assistant General Manager
Location : Wynwood, Miami
Reports to : General Manager
Job Overview :
The Assistant General Manager (AGM) works closely with the General Manager to oversee all aspects of daily operations, providing leadership, guidance, and direction to staff. This role ensures the business operates efficiently, achieves sales and profitability goals, and delivers an exceptional customer experience. The AGM will spearhead their own AOR's, manage all hourly staff & ensure accurate daily reports.
Key Responsibilities :Operational Management :
- Assist the General Manager in overseeing day-to-day business operations.
- Monitor and manage operational budgets, schedules, and inventories.
Team Leadership :
- Provide leadership, coaching, and support to department managers and staff.
- Lead by example to foster a positive and productive workplace culture.
- Assist in recruiting, hiring, and training new employees.
Customer Experience :
- Monitor customer feedback and implement improvements to services or products.
- Address escalated customer complaints and concerns.
Financial & Sales Management :
- Assist in preparing and managing budgets and financial forecasts.
- Monitor sales performance and report on key metrics, such as revenue and profitability.
Compliance & Safety :
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Promote and enforce health and safety standards within the organization.
Vendor & Stakeholder Management :
- Build and maintain relationships with key vendors, suppliers, and business partners.
- Negotiate contracts and agreements to ensure favorable terms for the company.
- Bachelor’s degree in Business Management, Hospitality, or a related field (preferred).
- Proven experience in restaurant management.
- Strong leadership, communication, and problem-solving skills.
- Ability to manage budgets, financial statements, and operational processes.
- Proficient in Resy, Toast, Restaurant365, etc.
- Excellent organizational and multitasking abilities.
- Strong customer service orientation.
- Ability to work under pressure and handle high-stress situations effectively.
- This position may require evening, weekend, or holiday shifts depending on the business's needs.
More detail about Double Knot - Miami part of Schulson Collective, please visit
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