What Jobs are available for Child Welfare in Jacksonville?
Showing 37 Child Welfare jobs in Jacksonville
Remote Senior Social Worker - Child Welfare
32201 Jacksonville, Florida
$75000 Annually
WhatJobs
Posted 5 days ago
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Job Description
Our client is actively seeking a dedicated and compassionate Senior Social Worker to join their expanding Child Welfare services team. This is a **fully remote position**, allowing you to make a profound difference in the lives of children and families from the comfort of your home. You will provide comprehensive case management services, including conducting assessments, developing service plans, facilitating family support services, and advocating for the best interests of children. Responsibilities encompass providing crisis intervention, connecting families with community resources, collaborating with legal and educational professionals, and maintaining accurate and timely documentation. The ideal candidate will possess a Master's degree in Social Work (MSW) or a related field, and hold a valid LCSW or equivalent licensure. A minimum of 5 years of experience in child welfare or a related social services field is required. Strong knowledge of child development, family systems, trauma-informed care, and relevant legal mandates is essential. Excellent interpersonal, communication, and problem-solving skills are paramount for effective client engagement and inter-agency collaboration. Proficiency in case management software and virtual communication tools is a must. You will be expected to work independently, manage your caseload effectively, and uphold the highest ethical standards. This is an exceptional opportunity to contribute to vital community services while enjoying the flexibility of a remote work environment.
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0
Community Support Manager
32202 Jacksonville, Florida
$65000 Annually
WhatJobs Direct
Posted today
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Job Description
Our client is seeking a dedicated and empathetic Community Support Manager to oversee their vital social care programs, operating in a fully remote capacity. In this crucial role, you will be responsible for managing a team of support workers, ensuring the delivery of high-quality care and assistance to individuals and families in need. Your primary focus will be on developing and implementing effective support strategies, coordinating services, and advocating for the well-being of our community members. You will also play a key role in training and mentoring staff, conducting performance reviews, and fostering a supportive and collaborative team environment. The ideal candidate possesses strong leadership and organizational skills, with a deep understanding of social work principles and best practices. Excellent communication, active listening, and problem-solving abilities are essential for building rapport with clients and stakeholders. Experience in managing teams within the community or social care sector is highly desirable. Familiarity with relevant legislation and support services is a significant advantage. This remote position requires excellent time management and the ability to work independently while maintaining strong connections with your team and clients. A bachelor's degree in Social Work, Psychology, or a related field is preferred. If you are passionate about making a difference in people's lives and possess the skills to lead and inspire a dedicated support team, we encourage you to apply for this rewarding opportunity.
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1
Community Support Specialist
32205 Jacksonville, Florida
$55000 Annually
WhatJobs
Posted 23 days ago
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Job Description
Our client is seeking a compassionate and dedicated Community Support Specialist to join their team serving **Jacksonville, Florida, US**. This role offers a hybrid work model, balancing essential in-person client interaction with remote administrative tasks. The specialist will be responsible for providing direct support, guidance, and resources to individuals and families within the community, assisting them in navigating social services, accessing necessary aid, and improving their overall well-being. This position requires a strong commitment to empathy, advocacy, and building trusting relationships. Responsibilities:
- Conduct assessments to understand the needs and challenges of individuals and families seeking support.
- Develop personalized support plans, outlining goals and the steps needed to achieve them.
- Connect clients with appropriate community resources, services, and programs (e.g., housing assistance, employment services, healthcare, education).
- Provide ongoing emotional support, counseling, and advocacy for clients throughout their engagement.
- Assist clients in completing applications for benefits and services, ensuring accuracy and completeness.
- Monitor client progress and adjust support plans as needed, documenting all interactions and outcomes.
- Facilitate group sessions or workshops focused on relevant life skills, such as financial literacy, job readiness, or parenting.
- Collaborate with other community organizations, social workers, and healthcare providers to ensure coordinated care for clients.
- Maintain confidential client records and ensure compliance with privacy regulations.
- Stay informed about local community resources, social policies, and best practices in social work.
- Bachelor's degree in Social Work, Psychology, Sociology, Human Services, or a related field.
- 2-4 years of experience in case management, community outreach, or direct client support, preferably in a social services setting.
- Knowledge of community resources and social service systems in the Jacksonville area is highly desirable.
- Strong interpersonal and communication skills, with the ability to build rapport and trust with diverse populations.
- Excellent active listening, empathy, and problem-solving abilities.
- Proficiency in case management software and Microsoft Office Suite.
- Ability to work independently and manage a caseload effectively, as well as collaborate within a team.
- Valid driver's license and reliable transportation for client visits.
- Certification in a relevant field (e.g., Certified Social Worker) is a plus.
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2
Community Support Manager
32201 Jacksonville, Florida
$72000 Annually
WhatJobs
Posted 24 days ago
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Job Description
Our client is seeking a compassionate and organized Community Support Manager to oversee and enhance our community outreach programs and social care initiatives. This hybrid role, based in Jacksonville, Florida, US , will involve a mix of in-office collaboration and remote coordination. The Manager will be responsible for developing, implementing, and managing programs designed to support individuals and families within the community, ensuring access to essential services and fostering positive social outcomes. Key responsibilities include managing a team of support workers, coordinating with partner organizations, developing outreach strategies, and ensuring the effective delivery of services. You will be responsible for program planning, budget management, and reporting on program impact and effectiveness. The ideal candidate will have a strong background in social work, community development, or a related field, with demonstrated experience in program management and leadership. Excellent communication, interpersonal, and problem-solving skills are essential. You should have a deep understanding of social service systems and a passion for improving the lives of others. Experience in managing case loads, providing direct support, and building community partnerships is highly desirable. This position requires a strategic thinker who can identify community needs and develop innovative solutions. We are committed to fostering a supportive and inclusive environment for both our team and the community members we serve. This role offers a competitive salary and benefits, along with the opportunity to make a meaningful difference in people's lives.
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3
Remote Community Support Specialist
32207 Jacksonville, Florida
$48000 Annually
WhatJobs
Posted 7 days ago
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Job Description
Our client is seeking a compassionate and dedicated Remote Community Support Specialist to join their growing team. This is a fully remote position, offering the flexibility to work from anywhere within the US, with a primary focus on supporting individuals within our community programs. You will be the first point of contact for participants, providing essential information, guidance, and resources. This role demands exceptional interpersonal skills, empathy, and a strong commitment to social welfare. The ideal candidate will have experience in a customer-facing or support role, with a genuine desire to help others navigate complex situations. You will be responsible for managing inquiries via phone, email, and chat, assessing needs, and connecting individuals with appropriate services and support networks. This includes maintaining detailed records of interactions, following up on cases, and collaborating with internal teams and external partners to ensure comprehensive care. A proactive approach to problem-solving and the ability to remain calm and professional under pressure are essential. Training and ongoing support will be provided to ensure you are well-equipped to succeed in this vital role. If you are passionate about making a positive impact and thrive in a remote work environment, we encourage you to apply. Join us in making a difference in the lives of those we serve.
Responsibilities:
Responsibilities:
- Provide remote support and guidance to community members via various communication channels (phone, email, chat).
- Assess individual needs and connect them with relevant community resources and services.
- Maintain accurate and up-to-date case notes and client records.
- Respond to inquiries promptly and professionally, ensuring a high level of customer satisfaction.
- Collaborate with internal teams and external agencies to facilitate service delivery.
- Follow up on cases to ensure resolution and client well-being.
- Assist in the development and improvement of support protocols and resources.
- Adhere to all privacy and confidentiality policies.
- High school diploma or equivalent; associate's or bachelor's degree in social work, psychology, or a related field preferred.
- Proven experience in a support, counseling, or case management role.
- Exceptional communication, active listening, and empathy skills.
- Strong organizational and time management abilities.
- Proficiency in using CRM software and standard office applications.
- Ability to work independently and manage a remote workload effectively.
- Reliable internet connection and a dedicated home office setup.
- Passion for community service and helping others.
- Ability to maintain confidentiality and handle sensitive information with discretion.
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4
Senior Community Support Worker
32202 Jacksonville, Florida
$52000 Annually
WhatJobs
Posted 7 days ago
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Job Description
Our client, a highly respected non-profit organization committed to enhancing the lives of individuals within the community, is seeking an experienced and compassionate Senior Community Support Worker to join their dedicated team in Jacksonville, Florida, US . This pivotal role involves providing direct support, advocacy, and case management services to a diverse client population. The ideal candidate will possess strong leadership skills, a deep understanding of social services, and an unwavering commitment to empowering individuals and fostering independence.
Responsibilities:
Responsibilities:
- Provide comprehensive case management services, including assessment, care planning, and goal setting for clients.
- Offer direct support and guidance to individuals and families facing various social challenges, including mental health issues, substance abuse, and housing instability.
- Advocate for client needs with external agencies, healthcare providers, and government services.
- Develop and implement programs and activities aimed at promoting client well-being and community integration.
- Supervise and mentor junior community support workers, providing training and guidance.
- Maintain accurate and confidential client records in compliance with organizational policies and regulatory requirements.
- Collaborate with a multidisciplinary team to ensure coordinated and holistic client care.
- Conduct outreach activities to connect with potential clients and community partners.
- Facilitate support groups and educational workshops for clients and their families.
- Respond to crisis situations with empathy and professionalism, implementing appropriate interventions.
- Associate's or Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
- Minimum of 4 years of experience in direct social work or community support services.
- Demonstrated experience in case management and advocacy.
- Strong understanding of mental health, substance abuse, and homelessness issues.
- Excellent interpersonal, communication, and active listening skills.
- Proficiency in using case management software and Microsoft Office Suite.
- Ability to work independently and as part of a team, often in challenging environments.
- Valid driver's license and reliable transportation.
- CPR and First Aid certification is a plus.
- This role is based in our Jacksonville, Florida, US office and requires regular interaction with clients in the community.
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5
Senior Community Support Specialist
32202 Jacksonville, Florida
$60000 Annually
WhatJobs
Posted 7 days ago
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Job Description
Our client is seeking a dedicated and empathetic Senior Community Support Specialist to lead our client support initiatives. This hybrid role requires a balance of remote interaction with our community members and in-office collaboration to ensure seamless service delivery. You will be responsible for managing complex client inquiries, providing guidance and resolution, and contributing to the development of support resources and training materials. The ideal candidate possesses exceptional communication skills, a deep understanding of community needs, and a passion for delivering outstanding customer service.
Responsibilities:
Qualifications:
Responsibilities:
- Handle escalated customer inquiries and complex support cases with professionalism and efficiency.
- Provide empathetic and effective support via phone, email, chat, and in-person channels.
- Guide community members through program requirements, services, and resources.
- Troubleshoot and resolve client issues, escalating to appropriate departments when necessary.
- Develop and maintain a deep understanding of our client's offerings and community impact.
- Contribute to the creation and improvement of knowledge base articles, FAQs, and training materials for support staff and community members.
- Identify trends in customer inquiries and provide feedback to improve services and processes.
- Mentor and train junior support staff, sharing best practices and insights.
- Participate in community outreach events and workshops, both virtually and in person.
- Maintain accurate and organized client records in the CRM system.
- Collaborate with internal teams to ensure a consistent and positive client experience.
- Ensure compliance with all relevant policies and procedures.
Qualifications:
- Bachelor's degree in Social Work, Psychology, Communications, or a related field.
- 3+ years of experience in customer support, community engagement, or client services, with at least 1 year in a senior or lead capacity.
- Proven ability to handle challenging client interactions and de-escalate situations.
- Excellent verbal and written communication skills, with strong active listening abilities.
- Proficiency with CRM software and support ticketing systems.
- Strong problem-solving and critical-thinking skills.
- Empathy, patience, and a genuine desire to help others.
- Ability to work independently and as part of a team in a hybrid setting.
- Strong organizational skills and attention to detail.
- Experience in training or mentoring junior staff is a plus.
- Familiarity with community service programs or social care is beneficial.
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6
Remote Community Support Specialist
32202 Jacksonville, Florida
$50000 Annually
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client is looking for a compassionate and dedicated Remote Community Support Specialist to join their team, providing vital assistance to individuals and families. This is a fully remote position, allowing you to make a significant difference from anywhere in the U.S. You will be instrumental in connecting community members with essential resources, offering guidance, and providing a supportive point of contact. If you are empathetic, resourceful, and passionate about helping others, this role offers a unique opportunity to leverage your skills remotely.
Responsibilities:
Qualifications:
This fully remote role offers a rewarding career path for individuals dedicated to community well-being. Our client is committed to providing a supportive work environment and empowering their employees to make a real impact.
Responsibilities:
- Respond to inquiries from community members via phone, email, and chat, providing accurate information and support.
- Assess the needs of individuals and families, and connect them with appropriate social services, healthcare providers, and community programs.
- Maintain comprehensive and up-to-date records of client interactions, services provided, and outcomes.
- Develop and maintain strong working relationships with partner organizations and service providers.
- Assist clients in navigating complex systems and completing necessary applications for benefits and services.
- Provide emotional support and crisis intervention when necessary, always maintaining professionalism and empathy.
- Create and distribute informational materials about available resources and community programs.
- Participate in team meetings and training sessions to enhance knowledge and skills.
- Contribute to the improvement of services by identifying trends and suggesting program enhancements.
- Advocate for the needs of community members within the organization and with external partners.
Qualifications:
- Associate's or Bachelor's degree in Social Work, Psychology, Sociology, Human Services, or a related field is preferred.
- Minimum of 2 years of experience in a social services, community outreach, or customer support role.
- Demonstrated empathy, patience, and strong interpersonal skills.
- Excellent communication and active listening abilities.
- Proficiency in using computer systems, databases, and online communication tools.
- Ability to work independently, manage time effectively, and maintain confidentiality in a remote setting.
- Knowledge of local community resources and social service systems is a plus.
- Problem-solving skills and the ability to think critically under pressure.
- A commitment to serving diverse populations with cultural sensitivity.
- Must have a reliable internet connection and a quiet workspace.
This fully remote role offers a rewarding career path for individuals dedicated to community well-being. Our client is committed to providing a supportive work environment and empowering their employees to make a real impact.
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7
Senior Community Support Manager
32202 Jacksonville, Florida
$85000 Annually
WhatJobs
Posted 9 days ago
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Job Description
Our client is seeking an experienced and compassionate Senior Community Support Manager to lead their remote team dedicated to providing vital services in Jacksonville, Florida, US , and surrounding areas. This role is entirely remote, offering flexibility while focusing on impactful community engagement and support initiatives. The Senior Manager will oversee the development and implementation of programs designed to assist vulnerable populations, ensuring equitable access to resources and support services. You will be responsible for leading, training, and mentoring a team of community support professionals, fostering a collaborative and mission-driven environment. Key responsibilities include managing case loads, developing individualized support plans, and coordinating with external agencies and service providers to ensure comprehensive care. The Senior Manager will also be instrumental in advocating for community needs, identifying gaps in services, and developing innovative solutions to address them. You will monitor program effectiveness, collect data, and generate reports to demonstrate impact and guide strategic decision-making. A Bachelor's degree in Social Work, Sociology, Public Health, or a related field is required. A Master's degree is preferred. A minimum of 6 years of progressive experience in community services, social work, or a related field, with at least 3 years in a supervisory or management capacity, is essential. Strong understanding of social service delivery systems, case management principles, and community resources is mandatory. Exceptional leadership, communication, organizational, and problem-solving skills are crucial for success in this remote leadership role. The ability to work independently, manage multiple priorities, and effectively support a remote team is paramount. If you are passionate about making a difference in people's lives and possess the skills to lead a dedicated team, we encourage you to apply.
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8
Senior Community Support Manager
32202 Jacksonville, Florida
$85000 Annually
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and experienced Senior Community Support Manager to oversee and enhance our community engagement initiatives in Jacksonville, Florida . This role is critical in fostering a positive and supportive environment for our service users, ensuring their needs are met efficiently and compassionately. You will lead a team of community support professionals, developing and implementing strategies that promote well-being, social inclusion, and access to resources. The position requires a blend of strong leadership, excellent interpersonal skills, and a deep understanding of social care principles and practices. This hybrid role allows for a balance between in-person collaboration and remote flexibility.
Key responsibilities include:
Key responsibilities include:
- Lead, train, and mentor a team of community support officers, fostering a high-performance and empathetic work culture.
- Develop and implement comprehensive community support programs and services tailored to the needs of diverse populations.
- Oversee the day-to-day operations of the support team, ensuring efficient allocation of resources and timely response to client needs.
- Establish and maintain strong relationships with local community partners, government agencies, and other stakeholders to enhance service delivery.
- Develop and monitor key performance indicators (KPIs) to measure the effectiveness of support programs and identify areas for improvement.
- Ensure compliance with all relevant policies, procedures, and legal requirements within the social care sector.
- Manage client caseloads, provide direct support and advocacy where necessary, and ensure a high standard of client care.
- Organize and facilitate community outreach events, workshops, and support groups.
- Handle escalated client issues and provide crisis intervention and resolution.
- Contribute to strategic planning and policy development for community and social care services.
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