37 Clinical Support jobs in Las Vegas

ArchWell Health is re-imagining the practice of primary care. We are putting the relationship between patient and physician at the center of a value-based model focused on outstanding patient experience, improved access, and better outcomes. In our medical clinics, we provide comprehensive primary care for senior adults with traditional Medicare and Medicare Advantage plans, focused on delivering improved quality, better patient experience and lower total cost of care.

Job Summary

The Care Management Team Lead will be an integral part of the clinical leadership team. The Care Management Team Lead is primarily responsible for recruiting, onboarding, leading, and performance managing the Care Managers that support transitions of care and management of high-risk individuals in multiple markets and states, in an outpatient geriatric primary care setting. The Care Management Team Leader will provide leadership oversight and support for principal functions of clinical utilization to drive improvement of value-based care.

Duties/Responsibilities:

• Lead a team of remote and/or market-based RN Care Managers and support staff, including interviewing, hiring, training, market support, and colleague coaching and development

• Analyze quality performance at the center and market level, and collaborate closely with clinical leadership and operations when there are opportunities for improvement
• Develop and manage team to meet or exceed established goals
• Serve as a role model and function as a clinical resource for the Care Management team
• Supervise and facilitate team development, and oversee the day-to-day tasks/activities in the department
• Ensure team members are competent in the use of EMR (eCW), care management platform, and other online tools
• Work collaboratively and maintain active communication with providers, nurses, and other members of the multidisciplinary care team to effect timely, appropriate member management
• Monitor the quality of RN Care Manager interactions with members, families, physicians, and the multidisciplinary team by regularly shadowing team to ensure clear understanding and adherence to department processes
• Monitor quality of documentation and assessments by regularly auditing the RN Care Managers' documentation
• Participate in clinical performance improvement activities
• Complete daily, weekly, and monthly reports as assigned by leadership
• Seek ways to control costs without compromising member safety, quality of care, or the services delivered
• Adhere to established policy and procedure and standards of care; escalate issues promptly through the established chain of command
• Demonstrate knowledge of regulatory requirements, ArchWell Health compliance policies, and quality initiatives
• Serve as an advocate for members' rights, needs, and values; ensure that members' ethnic, cultural, or religious values, beliefs, preferences, and needs are considered and aligned
• Perform other duties as assigned

• Ability to travel to visit centers within assigned markets to provide audits, clinical education, and training for members of the clinical team (<20% travel)
• Excellent presentation, verbal, and written communication skills
• Strong interpersonal communication skills with exceptional active listening abilities
• Mission driven and motivated to join an organization that will transform the way we deliver accessible, clinically excellent care to seniors
• Passion for providing care to culturally diverse and medically complex populations and underserved communities

• Registered Nurse from an accredited college; BSN preferred, with an active Registered Nurse license
• A minimum of 3 years clinical work experience, required required
• A minimum of 2 years as a care manager, required
• Previous management experience in a health system, health plan, or other care delivery organization required
• Experience managing a remote team highly preferred
• Certified Case Manager certification through the Commission for Case Manager Certification (CCMC) or the American Association of Managed Care Nurses (CMCN) highly desired
• Managed care experience including knowledge of HEDIS and CMS guidelines
• Willingness and ability to maintain current and new licensure or certification requirements as mandated by state regulations

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. We are looking for a Patient Care Coordinator in our Las Vegas, NV Office. A Patient Care Coordinator works cooperatively with all members of the care team and supports the vision of the Positive Patient Experience (PPE), answers phones, responds appropriately and routes calls as needed, responds appropriately and timely to patients request regarding appointments or exams, reviews referrals/orders for appropriateness and scan, create, protocol, tasking, and scheduling. Schedules appointments telephonically, inbound, and outbound, schedules appointments according to scheduling guidelines, policy and procedures, department productivity and quality standards and resolves routine to moderately complex issues, refers to supervisor when appropriate. Work Hours: 8am to 5pm Monday - Friday Location : 2300 W CHARLESTON BLVD, LAS VEGAS, NV 89102 Primary Responsibilities: Greet all external and internal customers in a courteous manner. Check in patients, collecting insurance information and patient paperwork as needed Confirming patient eligibility and benefits Make, verify, and schedule appointments, including updating demographics in EMR systems Collect patient co-pays and co-insurance amounts due. Reconcile daily collections Reschedule patient appointments due to cancellation Daily completion of tasks and email communications Assists co-workers and team members with duties when requested or assigned, to include but not limited to, floating to other locations Other duties pertaining to position What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) CPR Certified or willing to obtain certification within 90 days of hire 2 years of medical office experience in performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records 2 years of experience with electronic medical records (EMR) Intermediate level of proficiency with PC computers including skills such as Microsoft Word, Excel, Power Point, and other departmental specific programs/applications Ability to travel to other practices if needed P referred Qualifications Bilingual in Spanish/English Soft Skills: Ability to work independently and maintain good judgment and accountability Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Demonstrated ability to work well with health care providers Strong organizational and time management skills Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. RPO RED

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

We are looking for a Patient Care Coordinator in our Las Vegas, NV Office. A Patient Care Coordinator works cooperatively with all members of the care team and supports the vision of the Positive Patient Experience (PPE), answers phones, responds appropriately and routes calls as needed, responds appropriately and timely to patients request regarding appointments or exams, reviews referrals/orders for appropriateness and scan, create, protocol, tasking, and scheduling. Schedules appointments telephonically, inbound, and outbound, schedules appointments according to scheduling guidelines, policy and procedures, department productivity and quality standards and resolves routine to moderately complex issues, refers to supervisor when appropriate.

8am to 5pm Monday - Friday

2300 W CHARLESTON BLVD, LAS VEGAS, NV 89102

+ Greet all external and internal customers in a courteous manner. Check in patients, collecting insurance information and patient paperwork as needed + Confirming patient eligibility and benefits + Make, verify, and schedule appointments, including updating demographics in EMR systems + Collect patient co-pays and co-insurance amounts due. Reconcile daily collections + Reschedule patient appointments due to cancellation + Daily completion of tasks and email communications + Assists co-workers and team members with duties when requested or assigned, to include but not limited to, floating to other locations + Other duties pertaining to position

Some of our offerings include: + Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays + Medical Plan options along with participation in a Health Spending Account or a Health Saving account + Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage + 401(k) Savings Plan, Employee Stock Purchase Plan + Education Reimbursement + Employee Discounts + Employee Assistance Program + Employee Referral Bonus Program + Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) + More information can be downloaded at:

+ High School Diploma/GED (or higher) + CPR Certified or willing to obtain certification within 90 days of hire + 2+ years of medical office experience in performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records + 2+ years of experience with electronic medical records (EMR) + Intermediate level of proficiency with PC computers including skills such as Microsoft Word, Excel, Power Point, and other departmental specific programs/applications + Ability to travel to other practices if needed

+ Bilingual in Spanish/English

+ Ability to work independently and maintain good judgment and accountability + Ability to multi-task and prioritize tasks to meet all deadlines + Ability to work well under pressure in a fast-paced environment + Demonstrated ability to work well with health care providers + Strong organizational and time management skills + Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location, and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. We are looking for a Patient Care Coordinator in our Las Vegas, NV Office. A Patient Care Coordinator works cooperatively with all members of the care team and supports the vision of the Positive Patient Experience (PPE), answers phones, responds appropriately and routes calls as needed, responds appropriately and timely to patients request regarding appointments or exams, reviews referrals/orders for appropriateness and scan, create, protocol, tasking, and scheduling. Schedules appointments telephonically, inbound, and outbound, schedules appointments according to scheduling guidelines, policy and procedures, department productivity and quality standards and resolves routine to moderately complex issues, refers to supervisor when appropriate. Work Hours: 8am to 5pm Monday - Friday Location: 2300 W CHARLESTON BLVD, LAS VEGAS, NV 89102 Primary Responsibilities: Greet all external and internal customers in a courteous manner. Check in patients, collecting insurance information and patient paperwork as needed Confirming patient eligibility and benefits Make, verify, and schedule appointments, including updating demographics in EMR systems Collect patient co-pays and co-insurance amounts due. Reconcile daily collections Reschedule patient appointments due to cancellation Daily completion of tasks and email communications Assists co-workers and team members with duties when requested or assigned, to include but not limited to, floating to other locations Other duties pertaining to position What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) CPR Certified or willing to obtain certification within 90 days of hire 2+ years of medical office experience in performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records 2+ years of experience with electronic medical records (EMR) Intermediate level of proficiency with PC computers including skills such as Microsoft Word, Excel, Power Point, and other departmental specific programs/applications Ability to travel to other practices if needed Preferred Qualifications Bilingual in Spanish/English Soft Skills: Ability to work independently and maintain good judgment and accountability Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Demonstrated ability to work well with health care providers Strong organizational and time management skills Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#RPO #RED